Email marketing jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £35,225 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 28 October 202510.00am 

Interview date: Tuesday 4 November on Teams. Please note that there may be a second stage in person on Friday 7 November.

This is a permanent role. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

You’ll have previous experience of: 

• Managing direct marketing campaigns in a charity environment.

• Leading projects from start to finish within given budgets and timescales.

• Creating compelling and professional communications for a variety of audiences and channels. 

• Analysing campaign results and using insight to optimise future campaigns.

• Collaborative working with multiple internal and external partners to deliver campaigns. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

About This Job

As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• Excellent interpersonal skills 

• Strong understanding of Word and Excel 

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Individual giving is a fantastic, high performing team, generating over £20 million fundraised income per year. Your role will help to plan and develop fundraising strategy, budget management, as well as being responsible for delivering campaigns of significant scale and generating income both now and for the future.

If successful you will be responsible for reaching out to thousands of people across the UK to find new committed supporters, as well as growing long-term engagement with existing supporters through retention communications.

Key to this role is building relationships with internal and external stakeholders to help deliver engaging marketing campaigns at scale, across a wide range of channels and activities (including face-to-face, DRTV, direct mail, digital), driving vital income to support the charity’s research and care objectives.

About you 

You’ll have good experience of running direct marketing activity to generate income, working with suppliers and at scale to solicit funds from tens of thousands of supporters.

A well organised person with excellent communication skills, you’ll be managing relationships with key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and managing significant expenditure budgets. You’ll have a real focus on monitoring key campaign metrics to optimise performance.

Working across email, online, telemarketing, direct mail, door to door and private site, you’ll understand supporter motivations, and how to increase supporter engagement, testing and evolving our campaigns to best fit what works for our supporters and ensuring that the Breast Cancer Now brand ethos is at the heart of all communications.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role will be based in our London office, however, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home. 

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Monday 20 October 2025 9 am

Interview date week commencing 27 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

 Please include details about the skills and attributes ideally required of the person you’re looking to appoint. Choose terminology and language that doesn’t discourage applicants from under the neurodiversity umbrella or from under-represented community group applying

Senior Supporter Experience Specialist

Job reference -REQ004513

Fixed term/Secondment until 23 March 2026, Full time (35 hours a week)

£40,460 a year

London, E15 2GW / Hybrid working

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

This is a key role in the Supporter Experience team. You will help us keep our supporters engaged and inspired, making sure every experience they have with Scope is a great one. You will use data, stories and campaigns to help supporters feel informed, valued and inspired to stay involved. You will also work with other teams and partners to make sure every step of the journey is smooth and meaningful.

Fixed term/Secondment until 23 March 2026, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

This role is all about creating brilliant experiences for Scope’s amazing supporters - the people who give their time, money and voice to help us create a better future for disabled people.

You will:

• Help plan and monitor how we stay in touch with supporters across channels.
• Deliver supporter journeys that build loyalty and engagement.
• Track and report on key results for supporter journeys and email marketing.
• Work with teams across Scope to make sure supporters feel part of our mission.
• Work closely with external agencies and keep campaigns on track.

For more information about the role’s responsibilities and the skills and experience required, please use the link to the job description.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

You will:

• Have experience in fundraising, email marketing or supporter journeys.
• Be great at writing engaging copy for different audiences.
• Be confident using email marketing platforms and CRM systems
• Be able to record and analyse campaign reports and track performance.
• Be organised and able to manage more than one project at a time.
• Be able to build strong relationships with colleagues and agencies.
• Be passionate about supporter experience and help to champion this across Scope.

It would be great if you also:

• Know about disability issues or have lived experience.
• Have knowledge of engagement principles and best practice.
• Have experience of campaign automation and Dot Digital integration.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, Sunday 19 October 2025.

Our Communications and Campaigns (C&C) Team is extremely proud to be part of Friends, Families and Travellers, working across departments and producing outstanding communications materials. 

Within the C&C crew, we run on understanding, mutual respect, inclusion, patience, and acceptance. These principles and values reflect FFT's wider mission and strategic approach and hold a special place in our team's culture. We strive to create an atmosphere that serves and inspires, with every member of the C&C Team valued and supported. We have a range of lived experience and diversity within the team, and the wider organisation, and firmly believe in social liberation, anti-racist principles, and decolonisationist approaches.

The structure of the team is set up to support the ongoing progression and growth of its members along the key verticals of Press, Website, Design and Outbound. We are looking for someone to support our Outbound communications (video production and development, supporter engagement, and design), as well as offering support across the verticals. The incoming Communications Officer should feel confident with engaging and supporting people to appear on video.

The successful applicant will have experience of these functions and will need to be a quick learner. They will have a can-do attitude with solid technical know-how and be reliable. Attention to detail is critical, alongside flexibility to evolving demands.

A confident communicator, they will be a self-starter with excellent prioritisation and time management and enjoy working in a highly collaborative setting. They will have the opportunity to deliver communications plans and strategies in line with our overall organisational aim of protecting the right to pursue a nomadic way of life.

Due to the nature of the role, the successful applicant will need to be based in our Brighton office, and we’re able to accommodate a degree of flexible working subject to successful completion of a three-month probation period.

Key responsibilities and duties

The role will be diverse and varied. No two days nor two emails are the same! Key responsibilities will include:

· Engaging audiences through compelling content across communications channels, including our website, video, social media.

· Researching, writing and supplying communications materials in response to briefs from the department Head.

· Working with project Leads to promote outcomes, findings and impact across our various channels.

· Supporting Gypsy, Roma or Traveller people to cut through digital noise, via public-focused opportunities such as guest blogs or video.

· Working to maximise the impact of our communications strategies, and operational plans.

· Maintaining and updating digital content from evergreen pages to news items, as and when appropriate.

· Developing and producing short-form video content, along with other Adobe-based outputs.

· Other such duties as are reasonably appropriate to the job.

Alongside the above, you will be expected to:

· Support documentation in a meaningful, non-extractive, and culturally pertinent way.

· Understand the importance of nuance, complexity, and growth.

· Prioritise accessibility, care, and accuracy.

· Uphold Friends, Families and Travellers’ values, mission, and organisational culture and integrity.

Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing. 

We’re looking for a Content Creator at Green Pastures, to join us as part of our Marketing team. If that’s you, you’ll be a creative storyteller, someone who is excited to work on crafting impactful content that can be used across social, email and direct mail platforms to share the impact of our work. You will have exceptional writing skills, alongside an insight into content marketing, and be great at connecting with all types of people.

Location: Remote, with some travel
Salary: £16,200 (£27,000 pro rata)
Hours: 3 days / 23 hrs per week
Holiday: 14 days, plus public holidays
Contract: Permanent
Start Date: Immediate

Green Pastures is a national Christian social enterprise, celebrating our 26 anniversary this year. Our heart has always been to help one more person have a future without homelessness, by giving them a safe and secure home, offering wraparound support, and sharing the good news of Jesus
with them. We’re looking for a competent, enthusiastic and creative Content Creator to help our mission continue to grow, by shaping how our Content Marketing strategy helps tell the story of Green Pastures, and the lives we have the privilege of changing.

Thank you for your interest in this vacancy! We’re building a passionate team that wholeheartedly believes every person deserves dignity and value. We believe homelessness has no place in our modern world, which is why we’re committed to making it a thing of the past.

With such a vital mission, we work hard to ensure that every member of our team can flourish: We don’t just want you to thrive at work—we want you to thrive in life. As you consider this role, we’re excited to see if Green Pastures aligns with your skills, experience, and calling.

This role gives you the opportunity to help Green Pastures grow to support more people who have
experienced homelessness to find a home, making sure that compelling content successfully
engages our audiences and grows our network of Investors and Partners.

Green Pastures is a Christian organisation and our values are expressed through how we work and conduct ourselves in every work setting. We’re looking for a Content Creator who is punctual,
considerate to others, and brilliant at liaising with Partners, agencies and others as required. You will be part of a team based in the UK and beyond, and will be expected to attend occasional in-person meetings, events and project visits throughout the year as well as occasional wider-team events. You will receive a comprehensive induction and clear guidance on the role, and ongoing support from your line manager and the team.

We’re looking for a Content Creator...
✔ With a great insight into social media trends and Content Marketing
✔ Who is organised, can work to a brief and a deadline, and is friendly/outgoing/tenacious enough to engage and draw-out stories/ideas from people
✔ Who is fun, passionate, and creative: to oversee daily content creation that joins the dots between the lives that we have the privilege of seeing changed through our work, and those investors, Partners and others who help enable it.
✔ Excited to work towards ending homelessness
✔ Enthusiastic to serve our local church Partners and Investors
✔ Keen to join a fun, passionate and hard-working team
✔ Flexible, positive and proactive about getting work done
✔ Able to organise workload and deliver to tight deadlines
✔ A self-motivated, creative content expert, who can own their own process
✔ Exceptional storytelling and writing skills
✔ Some graphic design experience would be desirable
✔ Knowledge of social and other marketing and content channels
✔ Brilliant at connecting with people and bringing out their best

Key tasks of the role...
✔ Capturing content, celebrating and sharing the work of Green Pastures housing the
homeless, that inspires and informs our audiences
✔ Content creation / copywriting across multiple platforms
✔ Contacting and interviewing Partners, residents and sometimes Investors & GP team, to gather
stories and updates
✔ Writing blogs and articles
✔ Project management of bigger campaigns
✔ Arranging and managing trips and visits for photography and filming, including coordinating with Partners, arranging travel/accommodation and ensuring consent forms are completed
✔ Working with rest of Marketing Team to ensure messaging and content is clear, effective and
delivering desired outcomes
✔ Helping represent Marketing/comms in the planning of Green Pastures’ annual conference
✔ Connecting with external organisations to create and collaborate with them

Location: Rochester Airport, Kent
Department: Communications
Salary: £45,000 - £50,000
Hours: Full Time, Monday to Friday, 37 hours per week
Contract Type: Permanent

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Main Purpose of Role:

As Head of Media and PR, you will be a master of effective public engagement communications and storytelling, and a key member of our talented and ambitious Marketing and Communications Team. You will lead on the implementation of our Media and Public Relations strategy and be responsible for its effective delivery and ongoing integration into our wider MarComms strategy, Income Generation, Marketing and Communications Directorate (IGMC) and wider long term organisational strategy. Our directorate’s overall goal is to generate and inspire the support we need to continue saving lives every day across Kent, Surrey and Sussex now and into the future.

Inclusion and Diversity:

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

We reserve the right to close the position early if the role is filled.

Benefits package is correct at the time this advert was published.

Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities

REF-224 409

About the Role

We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.

As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.

You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.

About You

You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.

You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.

About the Team

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.

We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.

Please see the Job Description below for more detail about this exciting role.

The detail

• Hours: 35 hours per week
• Contract: 12 months fixed-term contract
• Closing Date: 26th October 2025 

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.

In this exciting role you will work within the small Communciations & Fundraising Team to maximise income generation from individual givers through your ability to manage outstanding supporter care, accurate database management and targeted marketing via email, post, and social media.

You will hold key responsibility for ensuring the accuracy of all our fundraising and marketing data and be responsible for ensuring the correct targeting of all marketing approaches. You will work closely with, and in support of all other members of the Fundraising and Communications teams. If you have experience of managing volunteers, all the better.

You will conduct and present excellent analysis on all marketing activity with clear recommendations for improvements to fundraising communications alongside donor/donation and database management.

Using your CRM and database knowledge, you can play a key role in the management of donor management but also the wider data support for the charity. it is an exciting time at Doctors of the World, with a diverse portfolio of projects supporting those who are excluded from health in the UK. 

Benefits include:

• 28 days annual leave per annum (addtional days off for birthday, volunteering and religous festivals).
• Active Flexible Working Policy.
• Employer pension contribution scheme.
• Cycle to work scheme
• Eye testing
• Blue Light Card membership

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

STRUCTURE AND PURPOSE OF THE ROLE

As Deputy Director, Digital Fundraising you will be based in the London office or work remotely and will be part of the Mass Markets Global Support Team. The Deputy Director will play a pivotal role in advancing IRC’s global digital fundraising efforts by providing consultation and hands-on support across paid media, creative development, analytics, and process improvement. Serving as a strategic adviser to country teams, they will guide campaign planning, platform strategy, and performance measurement while handling key relationships with digital agencies and platform partners. They will also support creative process refinement, champion digital ads testing and optimisation, and ensure compliance with data privacy standards. Through thorough analysis and cross-functional collaboration, the role will help refine attribution models, enhance reporting infrastructure, and drive continuous improvement across digital programs. Additionally, the Deputy Director will lead special projects to streamline operations and foster knowledge sharing across the global digital network.

SCOPE AND AUTHORITY 

Authority:

In this role you will provide consultation and guidance on spending decisions about how best to utilise IRC budget on paid digital platforms to maximise income, and responsibility for suggesting, planning and delivering new and engaging ways to introduce prospects to the IRC brand. 

Responsibility for Resources: 

• Oversee Digital donor acquisition market support and cross market pilots - assessing the market needs and requirements and working with HQ functions to support local market fundraising goals and objectives
• Oversee and assess potential digital acquisition external  opportunities available to IRC and advise fundraising markets on implementation.
• Coordination and oversee the work of any and all agencies, freelancers and external consultants required to deliver on the agreed strategic plan.
• Oversee and coordinate cross market testing and channel optimisation activity.

KEY WORKING RELATIONSHIPS 

• External Relations colleagues globally, including the USA, UK, Sweden, Korea and more.
• Partner teams across Digital Engagement, MarTech, Global Donations Operations, Creative Studio, Analytics and other key support functions.
• Collaborate with the Director of Digital Transformation & AI Enablement to prepare digital programs for AI integration and future-readiness.
• Liaise with marketing agencies, partners and freelancers as needed. 

KEY ACCOUNTABILITIES:

1) Digital Media Consultation & Support— 40%

• Act as subject-matter guide and adviser on paid platforms (Meta, Google, programmatic and others) for digital country teams.
• Guide efforts to translate digital strategy into campaign and audience recommendations, investment levels and bidding strategies, and measurement approaches.
• Work with internal MarTech colleagues and external digital media agencies to ensure operational readiness - to include pixel/tagging, audiences, budgets, trafficking, and more.
• Aid in the development and coordination of digital agency RFPs, such as drafting scopes of work, gathering team inputs, and contributing to the evaluation and selection process.
• Liaise with digital media consultants and agencies as needed to support digital teams.
• Serve as the primary point of contact for global digital consultants, agencies, and platform representatives (e.g., Meta, Google, TikTok), managing relationships to ensure timely access to trends, product updates, and optimisation opportunities.
• Provide hands-on support to digital teams by troubleshooting issues, testing roadmap components, and resolving critical blockers to help ensure seamless campaign execution.
• Provide mentorship on data privacy standards and compliance to ensure digital media activities align with regulatory requirements and standard methodologies.

2) Creative Support for Digital Campaigns — 25%

• Support the management of digital creative production workflows and SOPs to help ensure smooth collaboration across fundraising, creative, and content teams.
• Coordinate across Creative & Content and local country teams to reduce lead times and ensure formats meet platform requirements and accessibility/GDPR standards.
• Support efforts to implement creative testing programs like A/B and dynamic creative, and translate results into scalable standard methodologies.

3) Digital Analytics & Optimisation — 25%

• Lead regular review cadences to analyse digital media performance, surface optimisation opportunities and share cross-market insights.
• Contribute to refining digital attribution models and building clarity around full-funnel performance to help inform and justify ongoing investment in upper-funnel activities.
• Define and maintain core reporting (dashboarding, conversion funnels, LTV/CPA analysis) for digital media and ensure data integrity with MarTech/analytics partners.
• Partner with experimentation and CRO leads to convert insights into prioritised tests and iterate on landing pages and donation flows.
• Lead time-boxed projects to streamline processes underpinning digital fundraising (e.g., automated reporting, audience governance, creative development playbooks).
• Support the documentation of key processes that underpin digital programs, helping facilitate change management and smooth handover to long-term owners.

4) Special Projects & Process Improvement — 10%

• ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
• ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
• ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
• ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
• ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
• Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
• Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
• Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
• Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
• Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
• Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences
• Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
• Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
• Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
• Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
• Excellent organisational skills, including the ability to handle a dynamic workload.
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
• Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
• Screening call online
• First round panel interview online
• Second round panel interview online

PERSON SPECIFICATION: 

Experience:

• ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
• ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
• ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
• ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
• ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
• Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
• Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
• Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
• Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
• Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
• Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences

Skills, Knowledge and Qualifications:

• Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
• Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
• Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
• Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
• Excellent organisational skills, including the ability to handle a dynamic workload.
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.

• Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.

Language Skills: English (fluent). No additional languages are vital but German, Swedish, Korean or Spanish would be an advantage.

Engagement and Development Manager
Location: The Bay Foodbank, NE29 6BA
Hours: Full time (40 hours per week)
Salary: £31,592.78

At The Bay Foodbank, we believe no one in our community should go hungry or face crisis alone. We provide emergency food support, reduce food waste, and work with partners to build a stronger, more resilient community.

We are now looking for an Engagement and Development Manager to join our Senior Leadership Team. This is an exciting opportunity for someone who is passionate about community impact, experienced in stakeholder engagement and fundraising, and ready to help shape the future of the foodbank.

About the Role
As Engagement and Development Manager, you will:
 Lead on fundraising and income generation, developing strategies to secure support from donors, grants, community events, and corporate partnerships.
 Build and nurture relationships with partners, supporters, volunteers, and the wider community.
 Develop and deliver marketing and communications campaigns to raise awareness of our work.
 Support organisational growth through strategic planning and operational improvements.
 Provide line management to staff, supporting their development and fostering a collaborative culture.

This role is central to ensuring the foodbank remains financially sustainable, operationally effective, and deeply connected to the community we serve.

About You
We are looking for someone who has:
 Experience in fundraising, stakeholder engagement, or communications.
 Strong relationship-building and leadership skills.
 The ability to manage projects, prioritise, and work under pressure.
 Excellent communication skills, both written and verbal.
 A positive, professional, and engaging approach.

Experience in the voluntary/community sector and a full driving licence are desirable.

Why Join Us?
You’ll be joining a dedicated team that believes in creating real change and supporting people when they need it most. You’ll be making a real, meaningful and instant impact on peoples lives.

If you are motivated, proactive, and ready to make a difference, we would love to hear from you.

Closing Date: Monday 27th October 2025
Interviews: Tuesday 04th - Wednesday 05th November 2025.

We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals. 

This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats. 

If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.