64 Emotional wellbeing practitioners jobs

Are you passionate about making a difference to the lives of unpaid carers? 

Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.

In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.

What you’ll be doing:

• Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.

• Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.

• Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.

What we are looking for:

• A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.

• A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.

• Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.

About Carers' Hub Lambeth

Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:

• Raising awareness of the vital role carers play.

• Influencing local policy through community engagement.

• Improving carer wellbeing directly.

• Connecting carers to each other, support networks, and training.

Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road

Are you passionate about making a direct financial difference in the lives of unpaid carers?

Join the Carers’ Hub Lambeth team and help ensure carers across our borough receive the financial recognition, stability, and specialist support they deserve.

In this vital role, you will deliver specialist, high-quality welfare and disability benefits support across our Young Carers and Adult Carers teams. Working directly with unpaid carers and their families, you will help maximise household incomes, navigate complex benefit systems, and ensure their rights are upheld.

What you’ll be doing:

• Specialist Casework & Income Maximisation: Deliver 1-to-1 welfare benefits casework, carry out calculations, complete application forms, and support carers through mandatory reconsiderations and appeals (covering PIP, Carer’s Allowance, Universal Credit, Attendance Allowance, etc.).

• Workshops & Outreach: Design and facilitate engaging information workshops and drop-in sessions (online and face-to-face) on key benefit topics affecting carers.

• Collaborative Support: Respond to internal and external referrals (from health, social care, and voluntary partners), working closely with team leaders to support particularly vulnerable carers.

• Partnership & Impact: Maintain accurate case records, track outcome metrics (e.g., financial gains), and represent Carers' Hub with local statutory and voluntary services.

What we are looking for:

• Benefits Expertise: In-depth, practical knowledge of the UK welfare benefits system and proven experience delivering 1-to-1 casework, form-filling, and reconsideration support.

• Strong Communicator: Excellent written and oral skills with a knack for breaking down complex benefit regulations into clear, understandable advice.

• Organised & Database Literate: Confidence managing a busy caseload, prioritising deadlines, and using CRM databases (e.g., Charity Log) and benefit calculation software.

• Empathetic & Inclusive: A genuine commitment to carers' wellbeing, safeguarding protocols, and non-judgmental, inclusive support.

About Carers' Hub Lambeth

Unpaid carers make huge sacrifices to look after loved ones, often facing steep financial, emotional, and practical challenges. At Carers' Hub, we work to limit these obstacles by raising awareness, influencing local policy, improving carer wellbeing, and connecting carers to essential resources and networks.

We are an Equal Opportunities Employer and warmly welcome applications from carers, disabled people, ethnic minority communities, LGBTQ+ individuals, and South London residents. As part of our disability commitment, we guarantee an interview to any disabled applicant meeting the essential criteria.

Ready to apply? Download our full Application Pack for detailed person specifications and instructions on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Thursday 15th October at 336 Brixton Road

Change Mental Health is looking for a Mental Health and Wellbeing Practitioner to join our community-based Hub in Invergordon.

Our Hub provides a welcoming, non-clinical space where people can connect with others, build confidence and resilience, and improve their mental health and wellbeing through group activities, peer support and recovery-focused opportunities. 

About the role

You’ll play an important part in the day-to-day running of the Hub, working directly with people experiencing poor mental health or mental illness.

Your work will include facilitating groups and wellbeing activities, providing person-centred 1:1 support, helping people develop achievable goals and personal plans, and connecting people with wider community support. You’ll also build relationships with local organisations and help make sure everyone accessing the Hub feels respected, included and heard. 

We’re looking for someone who can build positive relationships, work confidently both independently and as part of a team, and bring an empathetic, strengths-based and recovery-focused approach to their work.

Essential

• Experience of facilitating groups or community-based mental health activities.
• Experience providing structured 1:1 support.
• Ability to build positive, professional relationships with people accessing support. 
• Willingness to work towards an SVQ Level 2 in Social Services and Healthcare (Adults) and SSSC registration, if required. 

Desirable

• Knowledge of local community resources, services and support networks.
• Experience supporting people affected by trauma, social isolation or complex life circumstances. 

The role is typically worked Tuesday and Wednesday, 10am–4pm, and Thursday, 10am–3.30pm, with some flexibility occasionally required to meet service needs.

If you’re passionate about helping people strengthen their wellbeing, connections and confidence within their own community, we’d love to hear from you

Please note: In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead This can be found to download further down this page.

Application deadline: Wednesday 30th September 2026 (5:00 pm)

Proposed Interview Date(s): Tuesday 27th and Thursday 28th of October 2026

**Please make sure you can be available on the proposed interview date as it is very difficult to offer an alternative**

About The Role

Are you an experienced Youth Worker? Are you passionate about improving wellbeing outcomes for young people? Are you looking to develop your practice and training around young people’s mental health?

We are currently seeking five Trainee Wellbeing Practitioner’s to join our Youth Services team based in Bristol and South Gloucestershire. You will work within Creative Youth Network as part of the Youth Services team, delivering, high-quality, evidence-based interventions for children and young people experiencing, mild to moderate anxiety, low mood and behavioural difficulties.

This is a 1 year training role within the Children and Young People’ Improving Access to Psychological Therapies programme (CYP IAPT). You will attend Exeter University for all university based taught and self-study days required by the education provider, and work in the service for the remaining days of the week using your newly developed skills. Your travel and accommodation to Exeter University will be provided for you as part of the trainee programme.

You will then be based at The Station (BS1) or Kingswood Estate (BS15) sites with up to two evening open access sessions per week. The training and service experience will equip you with the necessary knowledge, attitude and capabilities to operate effectively within the wider service.

Please note - One of the five Trainee Wellbeing Practitioner roles is LGBTQ+ focused and is in partnership with Diversity Trust. For that role we recognise the value of lived experience and encourage applications from members of LGBTQ+ communities.
Please apply via the other listed vacancy (Trainee Wellbeing Practitioner LGBTQ+) for that specific role.

About Us

Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 9 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.

This role is subject to a satisfactory enhanced DBS check.

To Apply

A full Job Description and Application form are available to download below and via our website where you can also apply. 

The Benefits

• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service

Equity, diversity and inclusion

Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.

We therefore particularly encourage applications from candidates who are likely to be underrepresented, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).

As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.

Adjustments

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or support to attend an interview — for example, wheelchair access, extra time for assessments etc. - please let us know.

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As one of our Wellbeing Coaches you will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale.

You will lead on the existing service delivery, courses and social groups, both out in the community and based at our Wellbeing Centre in Maidstone.

You will plan and prepare a range of engaging online and face to face group sessions, and courses.

You will conduct wellbeing assessments with our service users.

You will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale. You will lead on our structured mental health courses, and community groups whilst also having the opportunity to shape your individual approach to support the needs of our service users.

Full licence and access to vehicle is required, due to the nature of the role and the remote areas Mid Kent Mind covers.

To find out more please read the full job description and additional information document.

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Location: Edinburgh & Lothians
Hours: 35 hours per week
Salary: £25,994.05 per annum
Contract: Permanent
Dates: 31/08/2026 – 14/09/2026

Change Mental Health is looking for a Mental Health and Wellbeing Practitioner (Outreach) to join our Central Services team.

This is a community-based role supporting adults affected by mental illness to build confidence, resilience and greater independence. You’ll work primarily one-to-one with people in their own homes and communities, with opportunities to contribute to our Hub-based services where needed.

About the role
You’ll provide practical and emotional support tailored to each person, helping them identify goals, develop personal plans and build strategies to self-manage their mental health and wellbeing.

You’ll connect people with community opportunities and wider services, work collaboratively with local partners, and ensure safeguarding or wellbeing concerns are identified and responded to appropriately.

You’ll be part of a supportive team while managing your own workload and building positive, professional relationships with the people you support.

Essential

• Experience providing community-based, recovery-focused or non-clinical mental health support. 
• Experience delivering structured 1:1 support and contributing to personal or outcome-focused plans. 
• Strong interpersonal and communication skills. 
• Ability to work independently, manage your workload effectively and contribute positively to a team. 
• Understanding of risk assessment and safe decision-making. 
• Commitment to person-centred, strengths-based and recovery-focused practice. 
• SVQ Level 2 Social Services and Healthcare (Adults) or willingness to work towards this. 
• SSSC registration, or willingness to register within six months. 

Desirable

• Experience facilitating groups, peer-support or community activities. 
• Knowledge of local community services and referral pathways. 
• Experience supporting people affected by trauma, isolation or complex circumstances. 
• Understanding of co-production, lived-experience approaches or Scottish health and social care policy. 

What we offer

• 37 days’ annual leave (pro rata) 
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities 
• 24/7 Employee Assistance Programme
• Cycle to Work Scheme
• Blue Light Card eligibility
•  Support for flexible working and work-life balance

Hours are typically worked Monday to Friday between 9am and 5pm, although occasional evening and weekend working may be required.

If you’re passionate about helping people live well in their communities and build greater confidence and independence, we’d love to hear from you.

We’re currently recruiting 4 full-time Trainee Education Mental Health Practitioners (EMHP) to work directly with young people in our Croydon Mental Health Support Team (MHST). For this post you need to have an Undergraduate degree, second class or above, in a mental health of child development related subject (e.g., Psychology, Education, Childhood development, Social Work etc), OR any subject with further training or experience in a relevant field (e.g., Teaching/TA; Learning Support; HCA; Youth Work; etc). We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. 

Responsibilities include offering CBT based, self-guided mental health interventions to primary and secondary aged children and young people and their families. This involves individual and group-based support directly with young people, parent-led support, and supporting schools to implement a whole school approach to emotional wellbeing. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. 

All posts are based on-site (office/school) and may require flexibility to work across different service areas and interventions. Some evening and/or weekend work may be necessary to meet the needs of young people. 

This is a training position where the post holder will undertake training at Kings College London alongside working in service for Off The Record. Applicants will need to be ready to start work in early January 2027 and posts cannot be offered to candidates unless they can guarantee this start date. 

Shortlisted candidates will also need to submit an application form to KCL for a place on the Postgraduate Diploma in Child Wellbeing Practice (CWP). Please see links below. 

The full Job Description and Person Specification are attached. 

Applying for the Posts 

To be considered for the position, the Application Form need to be completed and return via email to email address on the application by the end of Sunday 20th September 2026.

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. 

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible after the closing date. 

Change Mental Health is looking for a Senior Practitioner to join our team in Invergordon, supporting people through both our community Hub and Outreach services.

You’ll combine direct mental health support with day-to-day guidance and supervision for Mental Health and Wellbeing Practitioners. You won’t hold overall management responsibility for the service, but you’ll be an experienced point of contact for colleagues and help maintain consistently high-quality, person-centred practice. 

About the role

You’ll work directly with people experiencing mental illness, helping them build confidence, resilience and greater independence.

The role includes structured 1:1 support, group activities, personal and outcome-focused planning, community engagement and outreach support. You’ll also provide guidance and supervision to colleagues, support reflective practice and contribute to the continued development of our services. 

Essential

•  Experience providing community-based, recovery-focused or non-clinical mental health support. 
•  Experience delivering structured 1:1 support and developing or reviewing personal plans. 
•  Strong communication skills and the ability to build positive professional relationships. 
•  Understanding of risk assessment and safe decision-making. 
• SVQ Level 3 Social Services and Healthcare (Adults) or willingness to work towards this if required. 
• SSSC registration, or willingness to register within the required timescale. 

Desirable

•  Experience providing guidance, support or supervision to staff. 
•  Experience working within a registered service and meeting SSSC requirements. 
•  Experience facilitating groups or community-based mental health activities. 
•  Knowledge of local services, referral pathways and community supports.

The post is typically worked Tuesday to Thursday, 9am–5pm, with some flexibility occasionally required to meet service needs.

What we offer

• 37 days’ annual leave (pro rata) 
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities 
• 24/7 Employee Assistance Programme, including legal, financial and medical support 
• Cycle to Work Scheme
• Blue Light Card eligibility
•  A supportive approach to flexible working and work-life balance

If you’re an experienced practitioner who enjoys supporting both people accessing services and the colleagues around you, we’d love to hear from you.

Manchester Mind believes in the power of listening and of being heard, because better understanding of mental health benefits everyone.

We are working to increase access to mental health support for care leavers. Working in collaboration with Manchester City Council, this role will be part of the Staying Close team, developing a service for young people age 16-25 who are stepping across from residential homes and/or released from custody; developing their pathway to independence. The service will offer a range of practical and emotional support.

Position:  Mental Health Practitioner (Leaving Care)

Salary: £32,271 per annum

Hours: 35 hours per week until March 31st 2027

(extension possible dependent upon funding)

Base: Victoria House/community and home-based as required

Reporting to: Manchester Mind CYP and Counselling Services Manager

The skills and knowledge that are important to us are:

· A relevant professional qualification in Social Work, Counselling or Youth & Community Work (at graduate level).

· At least two years’ experience working with young people aged 16-25 in the care system and/or youth work (ESSENTIAL).

· Experience in providing effective short-term and long-term support to young people who are under stress/have mental health difficulties.

· Ability to engage with young people individually using creative and imaginative methods and processes.

· Ability to work collaboratively and to create kind relationships with colleagues, partners, volunteers, staff and young people that lead to people feeling accepted, understood and able to contribute.

You can download the application documents from our website.

The closing date for applications will be 10am on Monday 12th October 2026 and interviews will take place on Tuesday 20th October 2026 at Victoria House.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering. 

Note: This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role. Subject to an enhanced DBS check.

The Head of Youth Programmes sits in our Senior Leadership Team and holds overall operational responsibility for our frontline youth programmes across three pillars: Prevention, Intervention and Healing. The postholder leads and line manages the delivery team, and carries DSL responsibility for the organisation.

You'll lead delivery, expansion and impact evaluation across all three pillars, line manage the Education Lead, IDVA Team and Creative Projects leads, and work closely with the CEO to consolidate our delivery models. You'll hold responsibility as our Designated Safeguarding Lead, manage operational budgets, and build multi-agency partnerships across Barnet and neighbouring boroughs.

It's an opportunity to bring fresh energy and strategic leadership to a small, values-driven charity that trusts its team to do meaningful, creative work with the young people we support.

Essential criteria

• Experience as an IDVA, ISVA or in a comparable frontline advocacy role supporting young women and girls affected by domestic abuse, sexual violence or other forms of harm.
• A strong understanding of VAWG, domestic abuse and youth harm, grounded in survivor-centred and harm-prevention approaches.
• Experience of overseeing and responding to complex safeguarding through multi-agency working.
• At least Level 3 safeguarding training. Designated Safeguarding Lead training is desirable, or a willingness to complete this within an agreed timeframe.

We have highlighted the essentials above. The rest of the person specification, in the attached recruitment pack, is a guide to what we are looking for in a strong candidate, rather than a checklist. Your experience may not meet all of it, but if you have the essential experience we would encourage you to apply. We are just as interested in transferable experience as in a conventional career path.

Benefits

• Regular clinical supervision with an external practitioner 
• Health Assured Employee Assistance Programme, including a 24/7 helpline, counselling and a wellbeing app
• Free on-site parking in Colindale and funded travel between delivery sites

Details

£38,000 to £40,000 pro rata. 28 hours per week (four day working week). Permanent. Barnet, London / Hybrid.

Closing date: Thursday 15th October 2026. Interviews: w/c Monday 26th October 2026.

We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.

This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.

As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.

Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent

Key responsibilities:

To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans

• To provide a range of motivational and structured psychosocial interventions
• To promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• To establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• To liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• To provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• To co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• To assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• To promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• To support patients to engage with local peer support workers and volunteering services
• To support and supervise any peer support workers linked to PCN
• To work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• To broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• To develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• To complete locally agreed quality outcome measures, with patients and to undertake regular reviews
• You may be required to cover duties not listed within this job description.

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• A diploma or degree in an appropriate subject, e.g. counselling, psychology, social work, probation, mental health, or Health and Social Care Level 3; and/or a minimum of two years’ community experience in drug, alcohol or mental health work.
• Understanding and ability to work to confidentiality, consent, information sharing and safeguarding policies within an integrated service.
• Good communication and written skills, with a commitment to accurate and confidential record keeping.
• Ability to interact effectively with the client group, colleagues and other professionals while maintaining clear boundaries.
• Ability to break down stigma and barriers associated with working with the client group.
• Understanding of the issues and needs of the client group.
• Knowledge and understanding of community working and lone working, with the ability to maintain safety while working in the community.
• Ability to work to all policies, procedures and standards of the service and joint-working arrangements with key partners.
• Good understanding of personal limitations, with the ability to identify when to seek advice and support and deal with emotionally challenging issues objectively and professionally.
• Ability to manage challenging behaviour, anger and verbal aggression from patients.
• Proficient in Microsoft Word, Outlook and Excel.
• Ability to enter data onto a database as required by the service.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Ability to maintain equal opportunity standards at all times.
• Ability to be resilient when working with the client group, while demonstrating compassion and willingness to go the extra mile.
• Ability to maintain respect for the client group, peers and partners.
• Adaptable to change.
• Dynamic and self-motivated.
• Proactive, motivated and energetic.
• Ability to work calmly in a challenging environment.
• Capacity to innovate and work flexibly on own initiative as well as part of a team.
• Commitment to developing skills and knowledge through ongoing learning and development.
• Ability to work flexibly across operational hours.
• Ability to work to the policies, procedures and standards of the charity.

Desirable

• If holding a professional qualification, maintain up-to-date professional registration, e.g. BACP, HCPC, BPS or recognised equivalent.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

  ABOUT THE ROLE

Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.

As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.

This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.

  PAY, HOURS AND BENEFITS

✓  £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.

✓  Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays

✓  25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service

✓  4% employer pension contribution

✓  Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria

✓  Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one

✓  A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points

✓  Employee Assistance Programme with 24/7 confidential support

✓  Monthly supervision and reflective practice sessions, plus a structured four-week induction

✓  A small, inclusive team where your voice shapes how we work

✓  A company dedicated to the continuous professional development of its team members

  WHAT YOU’LL DO

• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management

• Deliver structured keywork sessions and co-produce individual support plans with each resident

• Help residents into education, employment and training — CV writing, job applications, college enrolment

• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans

• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals

• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way

• Accompany residents to appointments with external agencies — GP, Job Centre, local authority

• Respond calmly and professionally to conflict, emotional distress or challenging behaviour

• Work with the wider team to ensure the safety and wellbeing of all residents

• Contribute to team meetings, supervision and your own continuing professional development

  WHO WE’RE LOOKING FOR

Essential:

• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting

• A genuine understanding of the challenges care leavers face in the move to independent living

• Working knowledge of safeguarding and trauma-informed practice

• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard

• Confident IT skills and the ability to use a digital case management system

• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment

• Right to work in the UK

For the £32,000 rate:

• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above

Desirable:

• Experience supporting young adults into education, employment or training

• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning

• Experience with complex needs, mental health or substance use

Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.

  WHAT MAKES A GREAT ELSL SUPPORT WORKER

• Treats every young adult as a capable individual — not a case to be managed

• Understands that independence is built gradually, and shows up with patience and consistency

• Holds clear professional boundaries while staying warm and approachable

• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working

• Is a confident advocate for residents with external agencies and professionals

• Takes ownership of their own development and reflective practice

  HOW TO APPLY

For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.

Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.

Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As the Counselling Coordinator you will maintain a small therapeutic caseload, undertake client assessments, coordinate counselling referrals and allocations, recruit and support placement counsellors, and contribute to the ongoing development of a safe, responsive, and person-centred counselling service.

You are a qualified counsellor looking to run a successful counselling service for the community Mid Kent Minds serves, alongside building your own caseload.

You are an authentic and empathetic communicator with emotional intelligence.

You have excellent administrative skills, attention to detail and are rigorous in your task management.

You have the ability to support and guide student counsellors through their placement, and liaise with educational bodies.

You are able to be flexible in response to the organisation’s needs and requirements. 

To find out more please read the full job description and additional information document.

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The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.

The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.

The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.

Relationship with the Beneficiary Services Manager

The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.

The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.

The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.

The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.

Key Responsibilities

Referral, Triage and Allocation

The SBS Manager will:

• Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
• Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
• Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
• Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
• Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
• Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
• Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
• Ensure referral and allocation decisions are clearly and appropriately recorded.

Management and Leadership of the SBS Team

The SBS Manager will:

• Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
• Lead regular individual management 1:1s with each SBS.
• Lead group supervision and reflective practice opportunities as required.
• Lead daily SBS team meetings and scheduled practice meetings.
• Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
• Maintain regular contact with staff working across different Pete’s Dragons locations.
• Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
• Monitor individual workload, caseload and capacity and intervene where concerns arise.
• Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
• Provide appropriate telephone management support for SBS staff working outside normal office hours as required.

Quality Assurance and Practice Standards

The SBS Manager will hold responsibility for the quality of SBS practice and will:

• Undertake formal case audits for each SBS on a quarterly basis.
• Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
• Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
• Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
• Provide constructive feedback following practice reviews and agree actions or development plans where required.
• Identify excellent practice and ensure learning is shared across the team.
• Identify practice which falls below the expected standard and take timely action to support improvement.
• Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
• Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
• Promote reflective professional practice and continuous improvement throughout the SBS team.

Safeguarding and Risk

The SBS Manager will:

• Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
• Share responsibility for the management and oversight of safeguarding cases within the organisation.
• Provide advice and support to SBSs where safeguarding concerns arise.
• Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
• Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
• Promote confident and consistent safeguarding practice throughout the SBS team.
• Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.

Beneficiary Casework

To remain connected to frontline practice, the SBS Manager will:

• Maintain a small caseload of approximately 5–10 beneficiaries.
• Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
• Maintain timely, accurate and appropriate case records.
• Model excellent professional boundaries, beneficiary communication and case management.
• Participate in appropriate clinical supervision for their own beneficiary work.
• Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.

People Management and HR

The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:

• Recruitment and selection of Suicide Bereavement Specialists.
• Induction and probation.
• Regular management supervision.
• Annual appraisal and performance review.
• Identifying individual and team development needs.
• Supporting professional development and CPD.
• Attendance and absence management.
• Managing annual leave and ensuring adequate service capacity.
• Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
• Supporting staff wellbeing and identifying when additional support may be required.
• Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
• Maintaining appropriate and confidential management records.

Training and Development

The SBS Manager will:

• Identify individual and collective training and development needs across the SBS team.
• Ensure mandatory training remains current.
• Support SBSs to develop their knowledge, confidence and professional practice.
• Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
• Contribute to the development and delivery of internal practice training and workshops.
• Support newly appointed SBSs through induction and their transition into independent practice.

Policy, Procedure and Service Development

The SBS Manager will:

• Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
• Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
• Monitor compliance and address inconsistent practice.
• Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
• Support the Beneficiary Services Manager in implementing service developments and organisational change.
• Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.

Monitoring and Reporting

The SBS Manager will maintain an accurate operational picture of the SBS service, including:

• Referral volumes.
• Referral processing and allocation.
• Waiting times.
• Individual and team caseloads.
• Team capacity.
• Beneficiary engagement.
• Case progression and closures.
• Safeguarding and risk themes.
• Quality assurance findings.
• Staff performance and development.
• Emerging operational risks or pressures.

The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.

General Responsibilities

The postholder will:

• Work across Pete’s Dragons Devon locations as required.
• Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
• Maintain appropriate confidentiality and comply with data protection requirements.
• Work within Pete’s Dragons’ policies, procedures, values and professional standards.
• Attend relevant internal and external meetings.
• Maintain appropriate professional boundaries at all times.
• Undertake relevant training and continuing professional development.
• Work flexibly where reasonably required by the needs of the service.
• Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
• Undertake other reasonable duties consistent with the seniority and purpose of the role.

Person Specification

Essential

Experience

The successful candidate will have:

• Significant experience of managing and leading staff.
• Experience of managing a team delivering services to people with complex emotional or mental health needs.
• Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
• Experience of managing staff performance, development, wellbeing and HR matters.
• Experience of quality assuring professional or support-based practice.
• Experience of managing risk and making sound professional decisions in complex situations.
• Experience of working with confidential and sensitive information.
• Experience of balancing competing demands and managing a busy operational service.

Knowledge and Skills

The successful candidate will demonstrate:

• Strong leadership and people-management skills.
• A sound understanding of mental health, emotional distress, grief and vulnerability.
• The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
• Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
• The ability to challenge poor or unsafe practice appropriately and constructively.
• The ability to provide clear feedback and support staff development.
• Excellent organisational and workload-management skills.
• The ability to monitor service capacity and allocate work fairly and effectively.
• Strong written and verbal communication skills.
• Confidence in managing difficult conversations.
• Good professional judgement and the ability to know when matters should be escalated.
• Strong IT skills and the ability to use electronic case-management systems effectively.
• The ability to analyse service information and identify trends, risks and areas requiring improvement.

Personal Approach

The successful candidate will:

• Combine compassion with professional accountability.
• Be calm and confident when managing complex or emotionally demanding situations.
• Be approachable without losing appropriate managerial boundaries.
• Be willing to make and stand behind difficult decisions.
• Be curious about practice and committed to continual learning and improvement.
• Understand the importance of reflective practice when working with suicide bereavement.
• Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
• Demonstrate integrity, discretion and sound judgement.
• Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.

Practical Requirements

• Full UK driving licence.
• Access to a vehicle for work purposes.
• Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
• Ability to work flexibly according to service requirements.
• Ability to participate in limited out-of-hours telephone support for SBS staff.

Desirable

• Previous experience of suicide bereavement or postvention services.
• Previous experience of managing a geographically dispersed team.
• Safeguarding/DSO training.
• Experience of conducting case or practice audits.
• Experience of reviewing recorded professional practice sessions.
• Experience of delivering supervision, reflective practice or professional development sessions.
• Experience of recruitment within health, mental health, social care, bereavement or similar services.
• Knowledge of trauma-informed and person-centred approaches.

Scope and Accountability

This is a significant operational management role with responsibility for both people and practice.

The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.

The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.