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Telford Complex Needs Practitioner (Housing & Homelessness) for Stay – Partners for Change
Location: Telford & Wrekin – with travel across the local area
Hours: 37 hours per week
Salary: £27,732.92 per annum
Contract: 3-year fixed term
Make a Real Difference
We’re looking for enthusiastic people to join our new Partners For Change project. Working with The Shrewsbury Ark and KiP, this exciting new partnership will strengthen support for people experiencing homelessness across Telford and Wrekin and Shropshire.
About the Role
You’ll work alongside people facing homelessness, crisis and complex needs, offering flexible, practical support through outreach, in-reach, crisis response, move-on and tenancy sustainment. One of the two roles will also include support linked to Stay’s supported accommodation. You will:
- Build trusting relationships and provide person-centred support
- Support people through outreach, crisis response, move-on and tenancy sustainment
- Work with partners to help people access accommodation and other support
About You
You could be a great fit if you:
- Have experience supporting people facing homelessness or complex needs
- Are committed to trauma-informed, person-centred support
- Want to make a real difference in your community
You’ll need:
- A full, valid UK driving licence
- A car insured for business use
Why Join Stay?
- Be part of an exciting new partnership project
- Do meaningful work that changes lives
- Join supportive organisations with additional training and development to help you grow in the role
You’ll benefit from:
- 25 days annual leave (plus enhancements for length of service)
- Birthday off after 6 months service
- Regular supervision and guidance
- Access to our Employee Assistance Programme
- Pension scheme
- Eligible for Blue Light Card
- Training and continuous development
How To Apply
To apply, please find our Application Pack on our wesbite (Job Description & Person Specification, Application Questionnaire, Supporting Statement, Equality & Diversity Questionnaire, Disclosure Form and Privacy Policy) complete as applicable and email along with your CV.
Closing Date: Monday 5th October 2026 at Mid-day
Stay is committed to equality, diversity and inclusion. We welcome applications from people from all backgrounds and communities, especially those whose voices are underrepresented in our sector.
The client requests no contact from agencies or media sales.
Scope and senior accountability
Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.
Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.
Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.
Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.
Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.
4. Key accountabilities
4.1 Strategic leadership of children and family services
- Develop and implement a clear strategic direction for EHWP+ and the wider children and family services portfolio, aligned with Spring North’s organisational strategy and local commissioning priorities.
- Maintain a strong understanding of the changing needs of children, young people, parents and carers, using data, lived experience, professional insight and community intelligence to shape priorities.
- Create a more connected portfolio by linking existing services, clarifying pathways and reducing gaps, duplication and avoidable hand-offs for families.
- Promote early help, prevention, relationship-based and strengths-based approaches that improve emotional health, wellbeing, resilience and family outcomes.
- Keep abreast of policy, legislation, evidence and emerging practice affecting children, young people and families, translating these into proportionate action.
4.2 EHWP+ programme leadership and delivery
- Provide senior leadership and direction to the EHWP+ team, creating a shared focus on access, quality, outcomes, partnership delivery and continuous improvement.
- Lead the operational delivery of counselling and therapeutic provision, ensuring clear service models, referral and allocation arrangements, appropriate caseload management, safe thresholds, effective practitioner deployment and consistent therapeutic practice across employed teams and delivery partners.
- Ensure counselling and therapeutic interventions are delivered by appropriately qualified and competent practitioners, with suitable induction, supervision, continuing professional development and access to specialist or clinical advice where required.
- Ensure that service plans, capacity, resources and delivery arrangements are sufficient to meet contractual commitments and respond appropriately to local need.
- Establish clear management arrangements, decision-making routes and performance expectations across employed teams and delivery partners.
- Review delivery data, caseload or activity information, outcomes, waiting times, feedback and emerging risks; agree and monitor corrective action where required.
- Ensure that the voice of children, young people, parents and carers is visible in-service design, review and improvement.
- Support effective mobilisation, change and service redesign when contracts, need or evidence require a different delivery response.
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Course Tutor (Pg Dip CYP Psychological Trainings) to join our world-leading mental health charity for children, young people and their families on a 12 month fixed term, part time contract. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
As Course Tutor, you will play a key role in delivering the Pg Dip in Child and Young People’s Psychological Trainings, combining your clinical expertise with teaching, assessment and trainee support to help practitioners develop their skills in evidence-based work with children, young people and families.
- You will contribute to the planning and delivery of a high-quality curriculum, including teaching sessions, workshops and tutor groups
- You will coordinate assessment, marking and feedback processes, helping to maintain consistent academic standards across the programme
- You will support trainees throughout their learning, responding to queries and helping those who need additional support to integrate their training into workplace practice
- You will gather and respond to trainee feedback, working with colleagues to continually improve module content, teaching and the overall trainee experience
- You will work collaboratively with the Programme Director, Deputy Programme Director, modality leads and wider Postgraduate Studies team to support the effective delivery and ongoing development of the programme
What you’ll bring
The ideal candidate will bring strong clinical experience working with children, young people and families, alongside experience of teaching or delivering clinical training, and will be committed to creating a high-quality, inclusive and supportive learning environment.
- You will have a recognised qualification in a core mental health profession, alongside significant clinical experience working collaboratively with children, young people, parents/carers and families
- You will have knowledge and experience of delivering clinical training courses and/or university teaching, with strong written and verbal communication skills
- You will hold BABCP accreditation and be able to bring your clinical knowledge and expertise into a postgraduate teaching environment
- You will be able to work flexibly and collaboratively within a multidisciplinary setting, effectively managing workloads, competing priorities and deadlines
- You will be able to support fair and accurate assessment while demonstrating cultural self-awareness and a commitment to high-quality, inclusive teaching and learning
Key details
Hours: Part-time (7 hours per week): Mondays or Tuesdays. Some flexible working is possible.
Salary: £53,560 - FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time (Tuesdays).
Contract type: Fixed term until December 2027
Next steps
Closing date for applications: 9 am, Monday 05 October 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 05 October 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely on Tuesday, 13 October 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support, Guide and Lead Services That Change Lives
This is your opportunity to provide leadership to services that make a real difference to people, families and communities across Lancashire. Join a values-led organisation where your leadership will help shape services, support talented teams, and create positive, lasting change.
At New Era North West, we believe everyone deserves the opportunity to thrive. For over 40 years, we have worked alongside children, young people, adults and families to reduce inequality, improve wellbeing, increase opportunities and build stronger communities. Through our work in employment, skills and education, health and wellbeing, and family and community services, we help people overcome challenges, build resilience and achieve their potential.
As our Charitable Service Lead, you will provide strategic and operational leadership across our charitable services, ensuring they remain high quality, responsive and focused on delivering meaningful outcomes. Working closely with the CEO, Operations Manager and Leadership Team, you will provide direction, guidance and support to service managers and practitioners, enabling them to deliver high-quality services that achieve positive outcomes for the people and communities we serve. You'll play a key role in developing confident, capable teams, fostering a positive and supportive culture, and ensuring our services continue to make a lasting difference across Lancashire.
This role offers the opportunity to influence the future direction of a respected and growing organisation. You'll lead and support passionate teams, develop strong partnerships, and help create a positive workplace culture where people feel valued, supported and empowered to do their best work. We're looking for someone who can inspire others, bring people together, and balance strategic thinking with a practical approach to leadership.
What We Offer
- Salary: £38,428.46 per annum
- Contract: Permanent, full-time (37 hours per week)
- Location: Burnley, Lancashire, with travel across service areas required (essential car user)
- Annual Leave: 32 days per year
- The opportunity to shape and influence services that improve lives and strengthen communities.
- A supportive, values-driven culture built on Care, Support and Belief.
- The chance to work alongside committed colleagues who are passionate about making a difference.
- A senior leadership role where your ideas, experience and vision can have a genuine impact.
If you are passionate about creating opportunities, supporting communities and leading services that deliver real social impact, we'd love to hear from you. Join us and help challenge inequality, strengthen communities and transform lives.
Combating poverty, improving mental health and wellbeing,


This is an exciting opportunity to train as a CWP whilst employed by Ormiston Families as part of the YOUnited partnership, working across Cambridgeshire and Peterborough.
The successful candidates will undertake training with the University College London (UCL) at the Anna Freud Centre, alongside working in service for Ormiston Families. You will be trained in the delivery of evidence-based ‘guided self-help’ interventions for children and young people (CYP) experiencing mild to moderate mental health and emotional wellbeing difficulties.
YOUnited provides a single point of access for all referrals for CYP in need of support with their mental health and emotional wellbeing across Cambridgeshire and Peterborough. It is a partnership of Ormiston Families, Centre 33, and Cambridgeshire & Peterborough Foundation Trust. Ormiston Families work with CYP aged 5-13.
You will join a supportive team of CWPs and counsellors and will receive regular supervision to support your professional development. You will also be using your newly developed skills to support children and young people who are referred to YOUnited
Experience of working with CYP who have experienced mental health or emotional wellbeing difficulties is essential. The post requires a minimum of a second-class bachelor’s degree from a UK university or an overseas qualification of equivalent standard in a relevant subject (e.g., psychology), or relevant professional experience in CYP Mental Health/Education/Mentorship.
Training commences in January 2027 - Permanent position subject to vacancies at the point of qualification in 2028.
This is a home-based position, but you will be required to travel across Cambridgeshire & Peterborough. You will also need to be able to travel to London to undertake training an average of one day per week during term time, more frequently at the start of the training.
For more information or to apply for this post, please visit our website.
The closing date for all applications to Ormiston Families is Sunday, October 4th, 2026. Interviews to be held on Monday, October 19th.
Please note that an application to the University College London Post Graduate Diploma in Child and Young Persons Psychological Wellbeing Practice must be made alongside your application to Ormiston Families.
Safeguarding and DBS requirements for your role:
Ormiston Families is committed to safeguarding and promoting the welfare of children, young people, and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
About the role
This role sits within Women and Girls Network’s Intake Service and provides high-quality, trauma-informed and survivor-led support to women and girls affected by Violence Against Women and Girls (VAWG).
As an Advice Hub & Sexual Violence Helpline Practitioner, you will be a key first point of contact for survivors, providing one-off and short-term support through WGN’s Advice Hub and Sexual Violence Helpline. You will offer practical advice, advocacy, emotional support, risk and needs assessment, and safety planning via telephone and webchat.
You will also contribute to WGN’s Emotional Support & Resiliency programme, provide specialist guidance to professionals, and help ensure the continued development of accessible, survivor-centred services.
Job description
As the Advice Hub & Sexual Violence Helpline Practitioner, you will:
- Deliver one-off and short-term support, advocacy, information and safety planning to survivors via telephone and webchat.
- Undertake risk and needs assessments and respond appropriately to safeguarding concerns.
- Deliver structured emotional support sessions for survivors of sexual violence.
- Provide specialist advice and consultation to professionals supporting survivors of VAWG.
- Support survivors to understand their rights, options and available services.
- Work within an intersectional, feminist, anti-oppressive and trauma-informed framework.
- Contribute to the effective delivery, development and promotion of the Advice Hub and Sexual Violence Helpline services.
- Maintain accurate records, monitoring information and partnership relationships to support high-quality service delivery.
Closing date and interviews
This vacancy will close at 23:59pm on Thursday 8 October 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.
We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.
Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Change Mental Health is looking for a Mental Health and Wellbeing Practitioner to join our community-based Hub in Invergordon.
Our Hub provides a welcoming, non-clinical space where people can connect with others, build confidence and resilience, and improve their mental health and wellbeing through group activities, peer support and recovery-focused opportunities.
About the role
You’ll play an important part in the day-to-day running of the Hub, working directly with people experiencing poor mental health or mental illness.
Your work will include facilitating groups and wellbeing activities, providing person-centred 1:1 support, helping people develop achievable goals and personal plans, and connecting people with wider community support. You’ll also build relationships with local organisations and help make sure everyone accessing the Hub feels respected, included and heard.
We’re looking for someone who can build positive relationships, work confidently both independently and as part of a team, and bring an empathetic, strengths-based and recovery-focused approach to their work.
Essential
- Experience of facilitating groups or community-based mental health activities.
- Experience providing structured 1:1 support.
- Ability to build positive, professional relationships with people accessing support.
- Willingness to work towards an SVQ Level 2 in Social Services and Healthcare (Adults) and SSSC registration, if required.
Desirable
- Knowledge of local community resources, services and support networks.
- Experience supporting people affected by trauma, social isolation or complex life circumstances.
The role is typically worked Tuesday and Wednesday, 10am–4pm, and Thursday, 10am–3.30pm, with some flexibility occasionally required to meet service needs.
If you’re passionate about helping people strengthen their wellbeing, connections and confidence within their own community, we’d love to hear from you
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
Please note: In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead This can be found to download further down this page.
Application deadline: Wednesday 30th September 2026 (5:00 pm)
Proposed Interview Date(s): Tuesday 27th and Thursday 28th of October 2026
**Please make sure you can be available on the proposed interview date as it is very difficult to offer an alternative**
About The Role
Are you an experienced Youth Worker? Are you passionate about improving wellbeing outcomes for young people? Are you looking to develop your practice and training around young people’s mental health?
We are currently seeking five Trainee Wellbeing Practitioner’s to join our Youth Services team based in Bristol and South Gloucestershire. You will work within Creative Youth Network as part of the Youth Services team, delivering, high-quality, evidence-based interventions for children and young people experiencing, mild to moderate anxiety, low mood and behavioural difficulties.
This is a 1 year training role within the Children and Young People’ Improving Access to Psychological Therapies programme (CYP IAPT). You will attend Exeter University for all university based taught and self-study days required by the education provider, and work in the service for the remaining days of the week using your newly developed skills. Your travel and accommodation to Exeter University will be provided for you as part of the trainee programme.
You will then be based at The Station (BS1) or Kingswood Estate (BS15) sites with up to two evening open access sessions per week. The training and service experience will equip you with the necessary knowledge, attitude and capabilities to operate effectively within the wider service.
Please note - One of the five Trainee Wellbeing Practitioner roles is LGBTQ+ focused and is in partnership with Diversity Trust. For that role we recognise the value of lived experience and encourage applications from members of LGBTQ+ communities.
Please apply via the other listed vacancy (Trainee Wellbeing Practitioner LGBTQ+) for that specific role.
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 9 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
This role is subject to a satisfactory enhanced DBS check.
To Apply
A full Job Description and Application form are available to download below and via our website where you can also apply.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Equity, diversity and inclusion
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
We therefore particularly encourage applications from candidates who are likely to be underrepresented, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).
As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.
Adjustments
We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or support to attend an interview — for example, wheelchair access, extra time for assessments etc. - please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.
As one of our Wellbeing Coaches you will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale.
You will lead on the existing service delivery, courses and social groups, both out in the community and based at our Wellbeing Centre in Maidstone.
You will plan and prepare a range of engaging online and face to face group sessions, and courses.
You will conduct wellbeing assessments with our service users.
You will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale. You will lead on our structured mental health courses, and community groups whilst also having the opportunity to shape your individual approach to support the needs of our service users.
Full licence and access to vehicle is required, due to the nature of the role and the remote areas Mid Kent Mind covers.
To find out more please read the full job description and additional information document.
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We are a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued.
Manchester Mind believes in the power of listening and of being heard, because better understanding of mental health benefits everyone.
We are working to increase access to mental health support for care leavers. Working in collaboration with Manchester City Council, this role will be part of the Staying Close team, developing a service for young people age 16-25 who are stepping across from residential homes and/or released from custody; developing their pathway to independence. The service will offer a range of practical and emotional support.
Position: Mental Health Practitioner (Leaving Care)
Salary: £32,271 per annum
Hours: 35 hours per week until March 31st 2027
(extension possible dependent upon funding)
Base: Victoria House/community and home-based as required
Reporting to: Manchester Mind CYP and Counselling Services Manager
The skills and knowledge that are important to us are:
· A relevant professional qualification in Social Work, Counselling or Youth & Community Work (at graduate level).
· At least two years’ experience working with young people aged 16-25 in the care system and/or youth work (ESSENTIAL).
· Experience in providing effective short-term and long-term support to young people who are under stress/have mental health difficulties.
· Ability to engage with young people individually using creative and imaginative methods and processes.
· Ability to work collaboratively and to create kind relationships with colleagues, partners, volunteers, staff and young people that lead to people feeling accepted, understood and able to contribute.
You can download the application documents from our website.
The closing date for applications will be 10am on Monday 12th October 2026 and interviews will take place on Tuesday 20th October 2026 at Victoria House.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.



The client requests no contact from agencies or media sales.
Change Mental Health is looking for a Senior Practitioner to join our team in Invergordon, supporting people through both our community Hub and Outreach services.
You’ll combine direct mental health support with day-to-day guidance and supervision for Mental Health and Wellbeing Practitioners. You won’t hold overall management responsibility for the service, but you’ll be an experienced point of contact for colleagues and help maintain consistently high-quality, person-centred practice.
About the role
You’ll work directly with people experiencing mental illness, helping them build confidence, resilience and greater independence.
The role includes structured 1:1 support, group activities, personal and outcome-focused planning, community engagement and outreach support. You’ll also provide guidance and supervision to colleagues, support reflective practice and contribute to the continued development of our services.
Essential
- Experience providing community-based, recovery-focused or non-clinical mental health support.
- Experience delivering structured 1:1 support and developing or reviewing personal plans.
- Strong communication skills and the ability to build positive professional relationships.
- Understanding of risk assessment and safe decision-making.
- SVQ Level 3 Social Services and Healthcare (Adults) or willingness to work towards this if required.
- SSSC registration, or willingness to register within the required timescale.
Desirable
- Experience providing guidance, support or supervision to staff.
- Experience working within a registered service and meeting SSSC requirements.
- Experience facilitating groups or community-based mental health activities.
- Knowledge of local services, referral pathways and community supports.
The post is typically worked Tuesday to Thursday, 9am–5pm, with some flexibility occasionally required to meet service needs.
What we offer
- 37 days’ annual leave (pro rata)
- Two paid Mental Wellbeing Days
- Enhanced sick pay and leave entitlements
- Professional development, including funded opportunities
- 24/7 Employee Assistance Programme, including legal, financial and medical support
- Cycle to Work Scheme
- Blue Light Card eligibility
- A supportive approach to flexible working and work-life balance
If you’re an experienced practitioner who enjoys supporting both people accessing services and the colleagues around you, we’d love to hear from you.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
We’re currently recruiting 4 full-time Trainee Education Mental Health Practitioners (EMHP) to work directly with young people in our Croydon Mental Health Support Team (MHST). For this post you need to have an Undergraduate degree, second class or above, in a mental health of child development related subject (e.g., Psychology, Education, Childhood development, Social Work etc), OR any subject with further training or experience in a relevant field (e.g., Teaching/TA; Learning Support; HCA; Youth Work; etc). We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include offering CBT based, self-guided mental health interventions to primary and secondary aged children and young people and their families. This involves individual and group-based support directly with young people, parent-led support, and supporting schools to implement a whole school approach to emotional wellbeing. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.
All posts are based on-site (office/school) and may require flexibility to work across different service areas and interventions. Some evening and/or weekend work may be necessary to meet the needs of young people.
This is a training position where the post holder will undertake training at Kings College London alongside working in service for Off The Record. Applicants will need to be ready to start work in early January 2027 and posts cannot be offered to candidates unless they can guarantee this start date.
Shortlisted candidates will also need to submit an application form to KCL for a place on the Postgraduate Diploma in Child Wellbeing Practice (CWP). Please see links below.
The full Job Description and Person Specification are attached.
Applying for the Posts
To be considered for the position, the Application Form need to be completed and return via email to email address on the application by the end of Sunday 20th September 2026. Please have in mind we do not accept applications form oversees residents.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible after the closing date.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a compassionate and resilient Support Worker to help young people experiencing homelessness build safer, more independent futures.
Position: Young People Support Worker, Day
Location: Durham
Salary: £26,436 per annum
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: 4 October 2026
Please note that access to transport is essential due to the location of the projects and limited public transport links.
About the Role
At Depaul UK, we believe in people’s potential and take action every day to help unlock it. As a Young People Support Worker, you will support residents living in supported accommodation to develop essential life skills, strengthen their resilience and move towards greater independence.
Using an assets-based and psychologically informed approach, you will build positive relationships with young people and provide personalised support based on their individual strengths, needs and ambitions.
Key responsibilities include:
· Creating and reviewing SMART support plans with residents
· Completing risk and needs assessments
· Supporting young people to access education, training, employment and volunteering
· Promoting physical health, emotional wellbeing and independent living skills
· Helping new residents settle safely into the service
· Responding appropriately to incidents and safeguarding concerns
· Working with colleagues, external agencies and community partners
· Maintaining accurate records and contributing to a safe, welcoming service
About You
You may already have experience within supported housing, homelessness, social care, youth work or another support environment. More importantly, you will bring empathy, resilience and a genuine belief in the strengths and potential of young people.
You will be able to communicate clearly, maintain appropriate professional boundaries and remain calm when faced with challenging situations. You will also be organised, proactive and confident working both independently and as part of a team.
About Depaul UK
Depaul UK works to end homelessness and change the lives of people affected by it. Established in 1989 in response to rising youth homelessness, the charity now provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
Depaul UK offers tailored training and development, 26 days’ annual leave rising with service, a pension with employer contributions of up to 7%, a cash health plan, 24/7 GP access, an Employee Assistance Programme and a range of retail, travel, food and fitness discounts.
Depaul UK is committed to safer, fair and inclusive recruitment. Where required, the successful candidate will be subject to an appropriate Disclosure and Barring Service check.
Other roles you may have experience of could include Support Worker, Youth Support Worker, Housing Support Worker, Homelessness Support Worker, Supported Housing Worker, Project Worker, Key Worker, Residential Support Worker or Young Person’s Support Worker.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.
This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.
As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.
Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent
Key responsibilities:
To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans
- To provide a range of motivational and structured psychosocial interventions
- To promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
- To establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
- To liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
- To provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
- To co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
- To assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
- To promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
- To support patients to engage with local peer support workers and volunteering services
- To support and supervise any peer support workers linked to PCN
- To work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
- To broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
- To develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
- To complete locally agreed quality outcome measures, with patients and to undertake regular reviews
- You may be required to cover duties not listed within this job description.
About the organisation
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
Essential:
- A diploma or degree in an appropriate subject, e.g. counselling, psychology, social work, probation, mental health, or Health and Social Care Level 3; and/or a minimum of two years’ community experience in drug, alcohol or mental health work.
- Understanding and ability to work to confidentiality, consent, information sharing and safeguarding policies within an integrated service.
- Good communication and written skills, with a commitment to accurate and confidential record keeping.
- Ability to interact effectively with the client group, colleagues and other professionals while maintaining clear boundaries.
- Ability to break down stigma and barriers associated with working with the client group.
- Understanding of the issues and needs of the client group.
- Knowledge and understanding of community working and lone working, with the ability to maintain safety while working in the community.
- Ability to work to all policies, procedures and standards of the service and joint-working arrangements with key partners.
- Good understanding of personal limitations, with the ability to identify when to seek advice and support and deal with emotionally challenging issues objectively and professionally.
- Ability to manage challenging behaviour, anger and verbal aggression from patients.
- Proficient in Microsoft Word, Outlook and Excel.
- Ability to enter data onto a database as required by the service.
- Demonstrates Catalyst’s values of kindness, commitment and integrity.
- Ability to maintain equal opportunity standards at all times.
- Ability to be resilient when working with the client group, while demonstrating compassion and willingness to go the extra mile.
- Ability to maintain respect for the client group, peers and partners.
- Adaptable to change.
- Dynamic and self-motivated.
- Proactive, motivated and energetic.
- Ability to work calmly in a challenging environment.
- Capacity to innovate and work flexibly on own initiative as well as part of a team.
- Commitment to developing skills and knowledge through ongoing learning and development.
- Ability to work flexibly across operational hours.
- Ability to work to the policies, procedures and standards of the charity.
Desirable
- If holding a professional qualification, maintain up-to-date professional registration, e.g. BACP, HCPC, BPS or recognised equivalent.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to a basic DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.
The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.
The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.
Relationship with the Beneficiary Services Manager
The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.
The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.
The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.
The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.
Key Responsibilities
Referral, Triage and Allocation
The SBS Manager will:
- Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
- Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
- Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
- Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
- Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
- Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
- Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
- Ensure referral and allocation decisions are clearly and appropriately recorded.
Management and Leadership of the SBS Team
The SBS Manager will:
- Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
- Lead regular individual management 1:1s with each SBS.
- Lead group supervision and reflective practice opportunities as required.
- Lead daily SBS team meetings and scheduled practice meetings.
- Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
- Maintain regular contact with staff working across different Pete’s Dragons locations.
- Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
- Monitor individual workload, caseload and capacity and intervene where concerns arise.
- Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
- Provide appropriate telephone management support for SBS staff working outside normal office hours as required.
Quality Assurance and Practice Standards
The SBS Manager will hold responsibility for the quality of SBS practice and will:
- Undertake formal case audits for each SBS on a quarterly basis.
- Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
- Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
- Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
- Provide constructive feedback following practice reviews and agree actions or development plans where required.
- Identify excellent practice and ensure learning is shared across the team.
- Identify practice which falls below the expected standard and take timely action to support improvement.
- Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
- Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
- Promote reflective professional practice and continuous improvement throughout the SBS team.
Safeguarding and Risk
The SBS Manager will:
- Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
- Share responsibility for the management and oversight of safeguarding cases within the organisation.
- Provide advice and support to SBSs where safeguarding concerns arise.
- Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
- Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
- Promote confident and consistent safeguarding practice throughout the SBS team.
- Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.
Beneficiary Casework
To remain connected to frontline practice, the SBS Manager will:
- Maintain a small caseload of approximately 5–10 beneficiaries.
- Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
- Maintain timely, accurate and appropriate case records.
- Model excellent professional boundaries, beneficiary communication and case management.
- Participate in appropriate clinical supervision for their own beneficiary work.
- Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.
People Management and HR
The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:
- Recruitment and selection of Suicide Bereavement Specialists.
- Induction and probation.
- Regular management supervision.
- Annual appraisal and performance review.
- Identifying individual and team development needs.
- Supporting professional development and CPD.
- Attendance and absence management.
- Managing annual leave and ensuring adequate service capacity.
- Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
- Supporting staff wellbeing and identifying when additional support may be required.
- Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
- Maintaining appropriate and confidential management records.
Training and Development
The SBS Manager will:
- Identify individual and collective training and development needs across the SBS team.
- Ensure mandatory training remains current.
- Support SBSs to develop their knowledge, confidence and professional practice.
- Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
- Contribute to the development and delivery of internal practice training and workshops.
- Support newly appointed SBSs through induction and their transition into independent practice.
Policy, Procedure and Service Development
The SBS Manager will:
- Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
- Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
- Monitor compliance and address inconsistent practice.
- Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
- Support the Beneficiary Services Manager in implementing service developments and organisational change.
- Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.
Monitoring and Reporting
The SBS Manager will maintain an accurate operational picture of the SBS service, including:
- Referral volumes.
- Referral processing and allocation.
- Waiting times.
- Individual and team caseloads.
- Team capacity.
- Beneficiary engagement.
- Case progression and closures.
- Safeguarding and risk themes.
- Quality assurance findings.
- Staff performance and development.
- Emerging operational risks or pressures.
The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.
General Responsibilities
The postholder will:
- Work across Pete’s Dragons Devon locations as required.
- Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
- Maintain appropriate confidentiality and comply with data protection requirements.
- Work within Pete’s Dragons’ policies, procedures, values and professional standards.
- Attend relevant internal and external meetings.
- Maintain appropriate professional boundaries at all times.
- Undertake relevant training and continuing professional development.
- Work flexibly where reasonably required by the needs of the service.
- Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
- Undertake other reasonable duties consistent with the seniority and purpose of the role.
Person Specification
Essential
Experience
The successful candidate will have:
- Significant experience of managing and leading staff.
- Experience of managing a team delivering services to people with complex emotional or mental health needs.
- Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
- Experience of managing staff performance, development, wellbeing and HR matters.
- Experience of quality assuring professional or support-based practice.
- Experience of managing risk and making sound professional decisions in complex situations.
- Experience of working with confidential and sensitive information.
- Experience of balancing competing demands and managing a busy operational service.
Knowledge and Skills
The successful candidate will demonstrate:
- Strong leadership and people-management skills.
- A sound understanding of mental health, emotional distress, grief and vulnerability.
- The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
- Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
- The ability to challenge poor or unsafe practice appropriately and constructively.
- The ability to provide clear feedback and support staff development.
- Excellent organisational and workload-management skills.
- The ability to monitor service capacity and allocate work fairly and effectively.
- Strong written and verbal communication skills.
- Confidence in managing difficult conversations.
- Good professional judgement and the ability to know when matters should be escalated.
- Strong IT skills and the ability to use electronic case-management systems effectively.
- The ability to analyse service information and identify trends, risks and areas requiring improvement.
Personal Approach
The successful candidate will:
- Combine compassion with professional accountability.
- Be calm and confident when managing complex or emotionally demanding situations.
- Be approachable without losing appropriate managerial boundaries.
- Be willing to make and stand behind difficult decisions.
- Be curious about practice and committed to continual learning and improvement.
- Understand the importance of reflective practice when working with suicide bereavement.
- Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
- Demonstrate integrity, discretion and sound judgement.
- Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.
Practical Requirements
- Full UK driving licence.
- Access to a vehicle for work purposes.
- Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
- Ability to work flexibly according to service requirements.
- Ability to participate in limited out-of-hours telephone support for SBS staff.
Desirable
- Previous experience of suicide bereavement or postvention services.
- Previous experience of managing a geographically dispersed team.
- Safeguarding/DSO training.
- Experience of conducting case or practice audits.
- Experience of reviewing recorded professional practice sessions.
- Experience of delivering supervision, reflective practice or professional development sessions.
- Experience of recruitment within health, mental health, social care, bereavement or similar services.
- Knowledge of trauma-informed and person-centred approaches.
Scope and Accountability
This is a significant operational management role with responsibility for both people and practice.
The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.
The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.
The client requests no contact from agencies or media sales.