64 Emotional wellbeing practitioners jobs

Are you passionate about making a difference to the lives of unpaid carers? 

Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.

In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.

What you’ll be doing:

• Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.

• Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.

• Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.

What we are looking for:

• A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.

• A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.

• Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.

About Carers' Hub Lambeth

Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:

• Raising awareness of the vital role carers play.

• Influencing local policy through community engagement.

• Improving carer wellbeing directly.

• Connecting carers to each other, support networks, and training.

Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service and help shape the future of domestic abuse support for families across the city.

These Family IDVA positions are permanent and full-time roles (37.5 hours per week). As part of this innovative new service, you'll be based within one of Birmingham's 10 Family Hubs, providing specialist support to non-abusive parents and their children who have experienced domestic abuse. Working as a Family IDVA, you will combine expert risk assessment, safety planning and advocacy with a whole-family, child-centred approach that helps families stay safe, recover and thrive.

This is a unique opportunity to be part of a service from the very beginning. You will help establish a new way of working that brings specialist domestic abuse support closer to families and ensures they can access the right help at the earliest opportunity.

Whether you are an experienced IDVA looking for a new challenge or a skilled domestic abuse practitioner ready to further develop your specialist knowledge and impact, this role offers the chance to work alongside dedicated colleagues and partners to make a meaningful difference every day.

You will also play a key role in building awareness and understanding of domestic abuse across Birmingham, delivering training and guidance to professionals working in Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse and committed to helping children and parents build safer futures?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

We are looking for passionate and dedicated Family Independent Domestic Violence Advocates (IDVAs) to join Birmingham's new Family IDVA Service. With multiple roles available, this is an exciting opportunity to be part of an innovative city-wide service from the very beginning, helping to improve outcomes for parents and their children who have experienced domestic abuse.

Each Family IDVA will be based within one of Birmingham's 10 Family Hubs, working as part of a multi-agency network to provide specialist domestic abuse support where families need it most. Combining core IDVA expertise with a strong whole-family and child-centred approach, you will work directly with parents aged 16+ and their children under 18, helping them to increase safety, reduce risk and begin their recovery journey.

As a Family IDVA, you will provide a flexible range of interventions tailored to the needs of each family. This may include risk assessment, safety planning, advocacy, practical and emotional support, support through criminal and civil justice processes, recovery-focused interventions, and helping families access wider services and opportunities. You will manage a varied caseload and work closely with partner agencies to ensure families receive the right support at the earliest opportunity, preventing escalation and reducing harm.

Alongside direct support, you will play an important role in strengthening the wider response to domestic abuse across Birmingham. You will deliver targeted training and awareness sessions to professionals within Early Help, education, health and community settings, helping to build confidence in identifying and responding to domestic abuse and ensuring families can access support sooner.

This is a rewarding opportunity for skilled domestic abuse practitioners who are committed to empowering families, championing the voices of children and young people, and making a lasting difference in their local communities.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you passionate about making a direct financial difference in the lives of unpaid carers?

Join the Carers’ Hub Lambeth team and help ensure carers across our borough receive the financial recognition, stability, and specialist support they deserve.

In this vital role, you will deliver specialist, high-quality welfare and disability benefits support across our Young Carers and Adult Carers teams. Working directly with unpaid carers and their families, you will help maximise household incomes, navigate complex benefit systems, and ensure their rights are upheld.

What you’ll be doing:

• Specialist Casework & Income Maximisation: Deliver 1-to-1 welfare benefits casework, carry out calculations, complete application forms, and support carers through mandatory reconsiderations and appeals (covering PIP, Carer’s Allowance, Universal Credit, Attendance Allowance, etc.).

• Workshops & Outreach: Design and facilitate engaging information workshops and drop-in sessions (online and face-to-face) on key benefit topics affecting carers.

• Collaborative Support: Respond to internal and external referrals (from health, social care, and voluntary partners), working closely with team leaders to support particularly vulnerable carers.

• Partnership & Impact: Maintain accurate case records, track outcome metrics (e.g., financial gains), and represent Carers' Hub with local statutory and voluntary services.

What we are looking for:

• Benefits Expertise: In-depth, practical knowledge of the UK welfare benefits system and proven experience delivering 1-to-1 casework, form-filling, and reconsideration support.

• Strong Communicator: Excellent written and oral skills with a knack for breaking down complex benefit regulations into clear, understandable advice.

• Organised & Database Literate: Confidence managing a busy caseload, prioritising deadlines, and using CRM databases (e.g., Charity Log) and benefit calculation software.

• Empathetic & Inclusive: A genuine commitment to carers' wellbeing, safeguarding protocols, and non-judgmental, inclusive support.

About Carers' Hub Lambeth

Unpaid carers make huge sacrifices to look after loved ones, often facing steep financial, emotional, and practical challenges. At Carers' Hub, we work to limit these obstacles by raising awareness, influencing local policy, improving carer wellbeing, and connecting carers to essential resources and networks.

We are an Equal Opportunities Employer and warmly welcome applications from carers, disabled people, ethnic minority communities, LGBTQ+ individuals, and South London residents. As part of our disability commitment, we guarantee an interview to any disabled applicant meeting the essential criteria.

Ready to apply? Download our full Application Pack for detailed person specifications and instructions on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Thursday 15th October at 336 Brixton Road

Change Mental Health is looking for a Mental Health and Wellbeing Practitioner to join our community-based Hub in Invergordon.

Our Hub provides a welcoming, non-clinical space where people can connect with others, build confidence and resilience, and improve their mental health and wellbeing through group activities, peer support and recovery-focused opportunities. 

About the role

You’ll play an important part in the day-to-day running of the Hub, working directly with people experiencing poor mental health or mental illness.

Your work will include facilitating groups and wellbeing activities, providing person-centred 1:1 support, helping people develop achievable goals and personal plans, and connecting people with wider community support. You’ll also build relationships with local organisations and help make sure everyone accessing the Hub feels respected, included and heard. 

We’re looking for someone who can build positive relationships, work confidently both independently and as part of a team, and bring an empathetic, strengths-based and recovery-focused approach to their work.

Essential

• Experience of facilitating groups or community-based mental health activities.
• Experience providing structured 1:1 support.
• Ability to build positive, professional relationships with people accessing support. 
• Willingness to work towards an SVQ Level 2 in Social Services and Healthcare (Adults) and SSSC registration, if required. 

Desirable

• Knowledge of local community resources, services and support networks.
• Experience supporting people affected by trauma, social isolation or complex life circumstances. 

The role is typically worked Tuesday and Wednesday, 10am–4pm, and Thursday, 10am–3.30pm, with some flexibility occasionally required to meet service needs.

If you’re passionate about helping people strengthen their wellbeing, connections and confidence within their own community, we’d love to hear from you

Please note: In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead This can be found to download further down this page.

Application deadline: Wednesday 30th September 2026 (5:00 pm)

Proposed Interview Date(s): Tuesday 27th and Thursday 28th of October 2026

**Please make sure you can be available on the proposed interview date as it is very difficult to offer an alternative**

About The Role

Are you an experienced Youth Worker? Are you passionate about improving wellbeing outcomes for young people? Are you looking to develop your practice and training around young people’s mental health?

We are currently seeking five Trainee Wellbeing Practitioner’s to join our Youth Services team based in Bristol and South Gloucestershire. You will work within Creative Youth Network as part of the Youth Services team, delivering, high-quality, evidence-based interventions for children and young people experiencing, mild to moderate anxiety, low mood and behavioural difficulties.

This is a 1 year training role within the Children and Young People’ Improving Access to Psychological Therapies programme (CYP IAPT). You will attend Exeter University for all university based taught and self-study days required by the education provider, and work in the service for the remaining days of the week using your newly developed skills. Your travel and accommodation to Exeter University will be provided for you as part of the trainee programme.

You will then be based at The Station (BS1) or Kingswood Estate (BS15) sites with up to two evening open access sessions per week. The training and service experience will equip you with the necessary knowledge, attitude and capabilities to operate effectively within the wider service.

Please note - One of the five Trainee Wellbeing Practitioner roles is LGBTQ+ focused and is in partnership with Diversity Trust. For that role we recognise the value of lived experience and encourage applications from members of LGBTQ+ communities.
Please apply via the other listed vacancy (Trainee Wellbeing Practitioner LGBTQ+) for that specific role.

About Us

Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 9 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.

This role is subject to a satisfactory enhanced DBS check.

To Apply

A full Job Description and Application form are available to download below and via our website where you can also apply. 

The Benefits

• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service

Equity, diversity and inclusion

Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.

We therefore particularly encourage applications from candidates who are likely to be underrepresented, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).

As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.

Adjustments

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or support to attend an interview — for example, wheelchair access, extra time for assessments etc. - please let us know.

Location: Edinburgh & Lothians
Hours: 35 hours per week
Salary: £25,994.05 per annum
Contract: Permanent
Dates: 31/08/2026 – 14/09/2026

Change Mental Health is looking for a Mental Health and Wellbeing Practitioner (Outreach) to join our Central Services team.

This is a community-based role supporting adults affected by mental illness to build confidence, resilience and greater independence. You’ll work primarily one-to-one with people in their own homes and communities, with opportunities to contribute to our Hub-based services where needed.

About the role
You’ll provide practical and emotional support tailored to each person, helping them identify goals, develop personal plans and build strategies to self-manage their mental health and wellbeing.

You’ll connect people with community opportunities and wider services, work collaboratively with local partners, and ensure safeguarding or wellbeing concerns are identified and responded to appropriately.

You’ll be part of a supportive team while managing your own workload and building positive, professional relationships with the people you support.

Essential

• Experience providing community-based, recovery-focused or non-clinical mental health support. 
• Experience delivering structured 1:1 support and contributing to personal or outcome-focused plans. 
• Strong interpersonal and communication skills. 
• Ability to work independently, manage your workload effectively and contribute positively to a team. 
• Understanding of risk assessment and safe decision-making. 
• Commitment to person-centred, strengths-based and recovery-focused practice. 
• SVQ Level 2 Social Services and Healthcare (Adults) or willingness to work towards this. 
• SSSC registration, or willingness to register within six months. 

Desirable

• Experience facilitating groups, peer-support or community activities. 
• Knowledge of local community services and referral pathways. 
• Experience supporting people affected by trauma, isolation or complex circumstances. 
• Understanding of co-production, lived-experience approaches or Scottish health and social care policy. 

What we offer

• 37 days’ annual leave (pro rata) 
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities 
• 24/7 Employee Assistance Programme
• Cycle to Work Scheme
• Blue Light Card eligibility
•  Support for flexible working and work-life balance

Hours are typically worked Monday to Friday between 9am and 5pm, although occasional evening and weekend working may be required.

If you’re passionate about helping people live well in their communities and build greater confidence and independence, we’d love to hear from you.

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As one of our Wellbeing Coaches you will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale.

You will lead on the existing service delivery, courses and social groups, both out in the community and based at our Wellbeing Centre in Maidstone.

You will plan and prepare a range of engaging online and face to face group sessions, and courses.

You will conduct wellbeing assessments with our service users.

You will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale. You will lead on our structured mental health courses, and community groups whilst also having the opportunity to shape your individual approach to support the needs of our service users.

Full licence and access to vehicle is required, due to the nature of the role and the remote areas Mid Kent Mind covers.

To find out more please read the full job description and additional information document.

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We’re currently recruiting 4 full-time Trainee Education Mental Health Practitioners (EMHP) to work directly with young people in our Croydon Mental Health Support Team (MHST). For this post you need to have an Undergraduate degree, second class or above, in a mental health of child development related subject (e.g., Psychology, Education, Childhood development, Social Work etc), OR any subject with further training or experience in a relevant field (e.g., Teaching/TA; Learning Support; HCA; Youth Work; etc). We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. 

Responsibilities include offering CBT based, self-guided mental health interventions to primary and secondary aged children and young people and their families. This involves individual and group-based support directly with young people, parent-led support, and supporting schools to implement a whole school approach to emotional wellbeing. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. 

All posts are based on-site (office/school) and may require flexibility to work across different service areas and interventions. Some evening and/or weekend work may be necessary to meet the needs of young people. 

This is a training position where the post holder will undertake training at Kings College London alongside working in service for Off The Record. Applicants will need to be ready to start work in early January 2027 and posts cannot be offered to candidates unless they can guarantee this start date. 

Shortlisted candidates will also need to submit an application form to KCL for a place on the Postgraduate Diploma in Child Wellbeing Practice (CWP). Please see links below. 

The full Job Description and Person Specification are attached. 

Applying for the Posts 

To be considered for the position, the Application Form need to be completed and return via email to email address on the application by the end of Sunday 20th September 2026.

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. 

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible after the closing date. 

Change Mental Health is looking for a Senior Practitioner to join our team in Invergordon, supporting people through both our community Hub and Outreach services.

You’ll combine direct mental health support with day-to-day guidance and supervision for Mental Health and Wellbeing Practitioners. You won’t hold overall management responsibility for the service, but you’ll be an experienced point of contact for colleagues and help maintain consistently high-quality, person-centred practice. 

About the role

You’ll work directly with people experiencing mental illness, helping them build confidence, resilience and greater independence.

The role includes structured 1:1 support, group activities, personal and outcome-focused planning, community engagement and outreach support. You’ll also provide guidance and supervision to colleagues, support reflective practice and contribute to the continued development of our services. 

Essential

•  Experience providing community-based, recovery-focused or non-clinical mental health support. 
•  Experience delivering structured 1:1 support and developing or reviewing personal plans. 
•  Strong communication skills and the ability to build positive professional relationships. 
•  Understanding of risk assessment and safe decision-making. 
• SVQ Level 3 Social Services and Healthcare (Adults) or willingness to work towards this if required. 
• SSSC registration, or willingness to register within the required timescale. 

Desirable

•  Experience providing guidance, support or supervision to staff. 
•  Experience working within a registered service and meeting SSSC requirements. 
•  Experience facilitating groups or community-based mental health activities. 
•  Knowledge of local services, referral pathways and community supports.

The post is typically worked Tuesday to Thursday, 9am–5pm, with some flexibility occasionally required to meet service needs.

What we offer

• 37 days’ annual leave (pro rata) 
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities 
• 24/7 Employee Assistance Programme, including legal, financial and medical support 
• Cycle to Work Scheme
• Blue Light Card eligibility
•  A supportive approach to flexible working and work-life balance

If you’re an experienced practitioner who enjoys supporting both people accessing services and the colleagues around you, we’d love to hear from you.

Manchester Mind believes in the power of listening and of being heard, because better understanding of mental health benefits everyone.

We are working to increase access to mental health support for care leavers. Working in collaboration with Manchester City Council, this role will be part of the Staying Close team, developing a service for young people age 16-25 who are stepping across from residential homes and/or released from custody; developing their pathway to independence. The service will offer a range of practical and emotional support.

Position:  Mental Health Practitioner (Leaving Care)

Salary: £32,271 per annum

Hours: 35 hours per week until March 31st 2027

(extension possible dependent upon funding)

Base: Victoria House/community and home-based as required

Reporting to: Manchester Mind CYP and Counselling Services Manager

The skills and knowledge that are important to us are:

· A relevant professional qualification in Social Work, Counselling or Youth & Community Work (at graduate level).

· At least two years’ experience working with young people aged 16-25 in the care system and/or youth work (ESSENTIAL).

· Experience in providing effective short-term and long-term support to young people who are under stress/have mental health difficulties.

· Ability to engage with young people individually using creative and imaginative methods and processes.

· Ability to work collaboratively and to create kind relationships with colleagues, partners, volunteers, staff and young people that lead to people feeling accepted, understood and able to contribute.

You can download the application documents from our website.

The closing date for applications will be 10am on Monday 12th October 2026 and interviews will take place on Tuesday 20th October 2026 at Victoria House.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering. 

Note: This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role. Subject to an enhanced DBS check.

The Head of Youth Programmes sits in our Senior Leadership Team and holds overall operational responsibility for our frontline youth programmes across three pillars: Prevention, Intervention and Healing. The postholder leads and line manages the delivery team, and carries DSL responsibility for the organisation.

You'll lead delivery, expansion and impact evaluation across all three pillars, line manage the Education Lead, IDVA Team and Creative Projects leads, and work closely with the CEO to consolidate our delivery models. You'll hold responsibility as our Designated Safeguarding Lead, manage operational budgets, and build multi-agency partnerships across Barnet and neighbouring boroughs.

It's an opportunity to bring fresh energy and strategic leadership to a small, values-driven charity that trusts its team to do meaningful, creative work with the young people we support.

Essential criteria

• Experience as an IDVA, ISVA or in a comparable frontline advocacy role supporting young women and girls affected by domestic abuse, sexual violence or other forms of harm.
• A strong understanding of VAWG, domestic abuse and youth harm, grounded in survivor-centred and harm-prevention approaches.
• Experience of overseeing and responding to complex safeguarding through multi-agency working.
• At least Level 3 safeguarding training. Designated Safeguarding Lead training is desirable, or a willingness to complete this within an agreed timeframe.

We have highlighted the essentials above. The rest of the person specification, in the attached recruitment pack, is a guide to what we are looking for in a strong candidate, rather than a checklist. Your experience may not meet all of it, but if you have the essential experience we would encourage you to apply. We are just as interested in transferable experience as in a conventional career path.

Benefits

• Regular clinical supervision with an external practitioner 
• Health Assured Employee Assistance Programme, including a 24/7 helpline, counselling and a wellbeing app
• Free on-site parking in Colindale and funded travel between delivery sites

Details

£38,000 to £40,000 pro rata. 28 hours per week (four day working week). Permanent. Barnet, London / Hybrid.

Closing date: Thursday 15th October 2026. Interviews: w/c Monday 26th October 2026.

Head of Organisational Strategy and Operations (known internally as Infrastructure Lead) is a senior strategic leadership role within Healing Justice Ldn, working closely alongside the Executive Director to help shape and steward the organisational infrastructure, systems, and coordination practices needed for HJL’ s next phase of development.

The role exists to strengthen the connective infrastructure that enables HJL’ s organisational arms to operate autonomously while remaining aligned, collaborative, sustainable, and responsive within rapidly changing political, social, and movement landscapes.

Rather than focusing primarily on operational administration or hierarchical management, the role centres on developing values-aligned systems, organisational practices, and ways of working that support collective care, adaptability, organisational health, and long-term sustainability. Working across programmes, research, narrative strategy, operations, and leadership, the post holder will support communication, coordination, learning, and organisational coherence across the organisation while strengthening distributed leadership.

This role would suit someone who has previously held senior leadership responsibility across multiple organisational areas within a values-led, justice-oriented, community-based, or movement environment. As a newly created role within an evolving organisational structure, the responsibilities, focus, and ways of working within the role may continue to develop over time in response to organisational learning, growth, and changing needs.

Responsibilities

 Organisational stewardship & coordination

• Shape and steward HJL’ s organisational infrastructure, systems, and long-term sustainability alongside the Executive Director and wider leadership.
• Support strategic coherence, communication, and coordination across HJL’ s organisational arms, including programmes, research, narrative strategy, operations, and infrastructure.
• Develop organisational systems, structures, and practices that support autonomy, collaboration, accountability, adaptability, and collective wellbeing.
• Support organisational decision-making, governance, and ways of working that reflect HJL’ s commitments to disability justice, racial justice, accessibility, collective care, and community accountability.
• Help strengthen organisational resilience and responsiveness within changing political, social, funding, and movement conditions.

Infrastructure & organisational development 

• Lead the development and stewardship of values-aligned organisational systems, policies, and internal processes.
• Build and strengthen the connective infrastructure that supports collaboration, shared learning, and coordination across different organisational areas.
• Support organisational learning, reflection, adaptation, and knowledge sharing processes across teams and leadership.
• Help create structures and organisational cultures that support sustainable collaboration, leadership development, conflict navigation, and organisational wellbeing.
• Work collaboratively with advisors, external partners, and leadership to support organisational sustainability and adaptive development.

Organisational sustainability & external relationships (Operational sustainability) 

• Work alongside the Executive Director and external finance partners to support organisational sustainability, financial planning, and resource stewardship.
• Contribute to fundraising strategy, partnership development, and relationship-building with funders, collaborators, and aligned organisations.
• Support infrastructure connected to organisational growth, partnerships, and long-term sustainability.
• Build and maintain strong relationships across HJL s wider ecosystem of collaborators, movement partners, advisors, and aligned organisations.

Organisational health, risk and resilience (Risk, Resilience & Infrastructure) 

• Identify, map and respond to organisational vulnerabilities, operational challenges and external pressures affecting HJL’ s work and sustainability.
• Support systems and practices related to safeguarding, accountability, evaluation, organisational learning, and collective wellbeing.
• Support the organisation to navigate complexity, uncertainty, conflict, and change in ways that remain adaptive, relational, and values-aligned.

Person specification

Experience & Capabilities 

We recognise that people develop leadership experience through many different pathways and do not expect applicants to meet every area listed below.

We are particularly interested in people who bring systems thinking, organisational leadership experience, and experience working within complex, values-led environments.

You may bring:

• Significant experience working within community-based, justice-oriented, movement, or values-led organisations.
• Experience holding strategic responsibility across multiple organisational areas such as organisational development, governance, operations, partnerships, sustainability, fundraising, or people management.
• Experience developing or evolving organisational systems, structures, policies, or ways of working within changing or complex environments.
• Experience supporting organisational growth, transition, resilience, or change.
• Experience building collaborative relationships with funders, partners, advisors, communities, or wider movement ecosystems.
• Systems thinking, facilitation, coordination, and relationship-building skills.
• Ability to navigate complexity, ambiguity, conflict, and organisational change with emotional maturity and relational awareness.
• Ability to support collaboration and coherence across multiple teams, work streams, or organisational areas without relying on hierarchical management approaches.
• Understanding of equity-centred, accessibility-informed, trauma-informed, and relational approaches to organisational development and leadership.
• Commitment to collective care, disability justice, racial justice, and community accountability.

Benefits

• 4% Pension contribution
• Individual professional development budget
• Enhanced annual leave provisions beyond the statutory minimum including a summer and winter break
• Staff training on somatics, trauma and resilience
• Free office refreshments
• Season ticket loan
• Enhanced parental leave pay

Introductory / Q&A Webinar

Interested in learning more about the role and our organisation? Join us for a one-hour webinar hosted by our Executive Director, Farzana Khan. We'll share insights into the role, our work and what you can expect from joining the organisation. There will also be an opportunity to ask questions during a live Q&A.

The webinar will take place at 5pm on Tuesday 15 September 2026 (click apply link for details on how to join the webinar).

Recruitment Timeline

• Applications Open: Wednesday 9th September 2026
• Introductory / Q&A Webinar: 15th September 2026 at 5pm BST
• Applications Close: Monday 21st September 2026 at 3pm BST
• 1st stage virtual interview: w/c 5th October 2026
• 2nd stage in person interview and task: w/c 12th October 2026
• Appointment made by Monday 19th October 2026

About Healing Justice Ldn

Healing Justice Ldn (HJL) is a community-led organisation working at the intersections of health justice, collective care, healing, and systems change. Rooted in disability justice, transformative practice, and liberation work, HJL develops community-led approaches to wellbeing that address the structural impacts of racism, ableism, state violence, and inequality.

Through research, training, political education, movement support, and healing practice, HJL works to build the infrastructures, relationships, and capacities needed for long-term collective resilience and liberation. The organisation supports communities, organisers, practitioners, and movements to develop sustainable approaches to health, care, and social transformation.

HJL operates through an evolving organisational model centred around autonomy, connection, collaboration, and collective stewardship. Different organisational “ arms ” hold distinct areas of practice while remaining connected through shared values, coordination structures, and relational infrastructure.

As HJL enters a new phase of organisational development, there is an increasing need for organisational infrastructure, systems, governance, and connective coordination that can support sustainable growth while remaining responsive and accountable within rapidly changing political, social, and movement landscapes.

  ABOUT THE ROLE

Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.

As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.

This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.

  PAY, HOURS AND BENEFITS

✓  £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.

✓  Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays

✓  25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service

✓  4% employer pension contribution

✓  Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria

✓  Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one

✓  A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points

✓  Employee Assistance Programme with 24/7 confidential support

✓  Monthly supervision and reflective practice sessions, plus a structured four-week induction

✓  A small, inclusive team where your voice shapes how we work

✓  A company dedicated to the continuous professional development of its team members

  WHAT YOU’LL DO

• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management

• Deliver structured keywork sessions and co-produce individual support plans with each resident

• Help residents into education, employment and training — CV writing, job applications, college enrolment

• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans

• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals

• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way

• Accompany residents to appointments with external agencies — GP, Job Centre, local authority

• Respond calmly and professionally to conflict, emotional distress or challenging behaviour

• Work with the wider team to ensure the safety and wellbeing of all residents

• Contribute to team meetings, supervision and your own continuing professional development

  WHO WE’RE LOOKING FOR

Essential:

• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting

• A genuine understanding of the challenges care leavers face in the move to independent living

• Working knowledge of safeguarding and trauma-informed practice

• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard

• Confident IT skills and the ability to use a digital case management system

• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment

• Right to work in the UK

For the £32,000 rate:

• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above

Desirable:

• Experience supporting young adults into education, employment or training

• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning

• Experience with complex needs, mental health or substance use

Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.

  WHAT MAKES A GREAT ELSL SUPPORT WORKER

• Treats every young adult as a capable individual — not a case to be managed

• Understands that independence is built gradually, and shows up with patience and consistency

• Holds clear professional boundaries while staying warm and approachable

• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working

• Is a confident advocate for residents with external agencies and professionals

• Takes ownership of their own development and reflective practice

  HOW TO APPLY

For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.

Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.

Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.