Employability jobs

Recruitment Consultant

Location

Preston

Length of contract

Full time and permanent

Hours

37.5 hours per week, Monday to Friday

To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)

Pay Scale

£28,000 - £34,000 per annum plus on target bonus

Responsible to     

Director

Holiday entitlement

Paid holiday entitlement of 28 days, plus 8 bank holidays (both calculated pro rata for part time employees)

Plus a day’s leave on your birthday, plus a wellbeing day’s leave (not calculated pro rata)

The role                     

To place ex-offender candidates into sustainable paid employment with local employers

Purpose

We place people with convictions into paid work, so they can build purposeful lives and see their families thrive

Mission

We do this by providing practical employment support, linking them to companies with good jobs

Vision

A  society  where  people’s  past  convictions  don’t  define  their  employment future

Duties and Tasks

There are three main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.

1. Job Finder Support

Interviewing ex-offenders, offering one-to-one job coaching to help them into work, and providing ongoing mentoring for the first 12 months in employment.

Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers on our books. Our job finder support can begin in custody and continue through the gate into the community, or start in the community. Typically, we will work with a person for between one and three months to establish work readiness and will continue to support them for up to a year once they find employment. Many people stay in touch and return to us for their second or third job over a period of years, and we consider our door to be open for as long as support is needed.

You will:

• Conduct one-to-one assessments with job-seeking candidates and, using your professional judgement, accept them directly into our paid-work search services or refer them to partner organisations for pre-employability support where issues such as substance misuse or homelessness remain significant barriers.
• Work with candidates over several weeks and months as a job mentor, meeting regularly to assist in all aspects of their job search.
• Help craft strong CVs and disclosure letters, ensuring candidates understand the facts and disclosure obligations relating to spent and unspent convictions.
• Check that candidates have the correct Right to Work documentation and arrange replacement birth certificates and National Insurance letters where required.
• Book candidates onto relevant training courses with third-party providers, including CSCS cards, HGV driver training and renewable energy qualifications.
• Encourage and support candidates in their own job search activity, including teaching them how to use online job boards and complete application forms.
• Submit candidates for vacancies with our inclusive employer partners and proactively identify additional opportunities on their behalf.
• Organise interviews, ensuring candidates have suitable interview clothing and the financial means to travel to interviews where required.
• Follow up immediately after interviews, helping candidates process outcomes, manage expectations and rebuild confidence if unsuccessful.
• Confirm job starts with both candidate and employer, ensuring candidates have access to any required workwear and travel-to-work support.
• Offer practical assistance as needed, including food parcels, hygiene packs, pre-loaded SIM cards, clothing and utility top-ups.

2. New Employer Engagement

Expanding our network of employers to generate a regular flow of job opportunities and enable more candidates to move into work.

This requires new business development and excellent relationship management. You will identify the roles most sought after by our candidates and focus on employers who demonstrate agility and responsiveness in their hiring processes. Contacts are likely to include business owners, divisional managers and site supervisors rather than social value or EDI teams.

You will:

• Proactively approach local employers advertising roles that match the skills and experience of current candidates, with the aim of securing interviews and recruitment instructions.
• Approach organisations that are not currently recruiting but are likely to offer suitable opportunities in the future.
• Maintain and develop a database of active and prospective employers.
• Take ownership of specific sectors or geographical areas in consultation with colleagues to maximise reach and avoid duplication.
• Visit employers to explain our services, answer questions about employing people with convictions and gain a thorough understanding of the workplace environment.
• Select and submit suitable candidates, advocating for each individual based on your knowledge of their strengths, achievements and progress.
• Positively challenge employer concerns where appropriate and advocate for fair consideration of candidates.
• Disclose offending history and risk profiles appropriately, highlighting personal attributes and workplace strengths while guiding employers through the recruitment process in partnership with the candidate.

3. In-Work Support

Supporting candidates to sustain employment for up to one year after starting work.

Maintaining employment is a key part of the journey. Newly employed candidates, particularly recent prison leavers, can face a range of practical, emotional and lifestyle challenges. The strongest chance of successfully supporting both candidate and employer comes from strong relationships built on trust, honesty and confidence.

You will:

• Advise employers on successfully onboarding new employees during their first weeks and months in work.
• Help employers understand and accommodate any additional support needs, such as housing transitions, medical appointments or probation requirements.
• Be aware of and proactively manage issues relating to media attention around previous convictions, including advising on measures to protect privacy and reputation where appropriate.
• Maintain regular contact with candidates during their first 12 months in employment through phone calls, meetings and ongoing mentoring support.
• Record all candidate and employer interactions, progress and outcomes on the Itris recruitment CRM database.

This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.

Our Interview Process

This vacancy will close on 6th September, with applications being shortlisted on 7th September.

If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Tuesday 8th September, between 4:30pm and 7pm, at our new offices in Preston.

We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.

Rather than a traditional first interview, we will be holding a relaxed group recruitment evening with a ‘speed-dating’ style interview format. This is for applicants for all THREE DIFFERENT VACANCIES we’re hiring for, for the new Preston team.

The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.

You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.

Following the first-stage event, we will invite successful candidates for a formal final interview.

Key dates:

• Applications close: 6th September
• Shortlisting: 7th September
• Stage One – Recruitment Evening: Tuesday 8th September, 4:30-7pm
• Stage Two – Formal Final Interview: Wednesday 16th September – time to be confirmed

We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.

Job Title: Skills and Employability Adviser

Location: Eastbourne base covering the West of the County

Salary: £26,262 to £31,391 pro rata (depending on skills and experience)

Hours:  29.6 hours

Contract: Part time, 4 days per week (29.6 hours, 0.8 FTE)

Reports to: Youth Employability ServicesArea Manager

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance and improve

· Collaborative – We engage, support and share with others

You can click here to learn more about us.

The Youth Employability Service

CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.

The Team

The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth. 

About the Role

 We are seeking a dedicated and compassionate Skills and Employability Adviser.

You will support a caseload of young people aged 16 to 18 who are not in education, employment, or training (NEET), or at risk of becoming NEET. You will guide them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.

Working across the West of East Sussex, you will support young people in our Eastbourne office, community-based venues such as Youth and Family Hubs, and other suitable locations that meet the needs of our cohort. You will also work closely with local schools and Further Education (FE) colleges, playing a key role in ensuring that young people receive tailored information, advice, and guidance to help them progress confidently into further education, training, or employment. Through co-located working and effective partnership collaboration, you will build and maintain positive professional relationships while ensuring the accurate and timely recording of information on relevant databases.

You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. You'll also act as a champion for relevant opportunities and resources—ensuring young people, parents/carers, providers, and wider stakeholders are aware of what’s available and how it can help.

This role also works closely with our local Youth Justice Service, working in partnership to support vulnerable young people with YJS orders, or an offending background. The postholder will be expected to attend YJS team meetings and input updates into relevant databases and systems as required.

About You

This is a fantastic opportunity for someone with experience working with NEET, Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

· An understanding of the needs, and challenges faced by young people who are not in education, employment or training

· Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting

· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders

Essential Criteria

· A willingness to travel with a full UK drivers’ licence and use of own vehicle

· A L4 qualification in CEIAG or the willingness to work towards the qualification.

· Experience working with young people

· Demonstratable experience of engaging and supporting young people who are NEET or at risk of NEET

· Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals

· Experience of assessing individual needs, develop action plans, and monitor progress

· Skilled in managing a varied caseload and maintaining accurate and confidential records

· Understanding of the post-16 education, training, and employment landscape

· Ability to build trust and maintain regular, consistent contact with young people

· Self-motivated and able to work independently as well as part of a team

· Competent in using IT systems, databases, and digital communication tools

Please click here to view the job description and person specification.

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.

You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

All appointees will be subject to an Enhanced DBS Check.

Recruitment Timeline

Vacancy closing date: Tuesday 18th August 2026

Application review date: Wednesday 19th August 2026

Interview dates from: Tuesday 25th August 2026

Job Title: Youth Employability Service Team Leader

Location:  CXKHastings Base

Salary: £32,019 - £34,661  depending on experience

Hours:  37 hours per week, Full Time

Contract: Permanent

Reports to: Youth Employability ServicesArea Manager

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance and improve

· Collaborative – We engage, support and share with others

You can click here to learn more about us.

The Youth Employability Service

CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.

The Team

The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

About the Role

We are seeking an experienced and motivated YES Team Leader to support the delivery of a high-performing Youth Employability Service across East Sussex. You will provide line management and case management support to a team of advisers, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.

Working closely with the Area Manager, you will use performance data and service metrics to monitor delivery, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.

You will oversee referral allocation and caseload management, ensuring service standards and contractual requirements are met. A key part of the role involves managing the service database to support the tracking of young people across East Sussex, working closely with the East Sussex County Council Data Team to ensure data accuracy, compliance and effective reporting

The role also requires effective partnership working, representing YES and CXK at stakeholder meetings, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will support staff with safeguarding, risk management and professional development, while championing youth participation and ensuring young people's voices are heard within the organisation.

About You

This is an excellent opportunity for a confident leader with experience of managing staff within a service supporting young people. You will be committed to achieving positive outcomes for young people, have strong communication and relationship-building skills, and be able to effectively use data to drive service performance and improvement.

Minimum Criteria

• Demonstrable experience of successfully managing teams and monitoring individual targets.
• Experience of developing positive professional relationships with colleagues and external stakeholders.
• Experience of managing performance through the effective use of data and performance information.
• Experience of supporting staff in relation to safeguarding and risk management issues.
• Strong communication and organisational skills.  

Essential Criteria

• Maths and English GCSE Grade C/4 or above (or equivalent).
• Experienced in the use of Microsoft Office products, including Outlook, Word, Excel, PowerPoint and Teams.
• Ability to use initiative, make decisions and manage competing priorities
• Commitment to professional development and undertaking relevant training.
• Full UK driving licence, access to a vehicle and willingness to travel as required.
• Availability for occasional evening and weekend work.

Desirable Criteria

• Level 3 IAG qualification (or relevant experience) and willingness to work towards further qualifications.
• Knowledge of services supporting young people into education, employment and training.  

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Please click here to view the job description and person specification.

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate your team to support young people to take positive steps into education, employment, or training.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

All appointees will be subject to an enhanced DBS Check.

Recruitment Timeline

Vacancy closing date: Tuesday 25th August 2026

Application review date: Wednesday 26th August 2026

Interview dates from: Friday 28th August 2026

Work Experience and Employability Coordinator (1247)

St John's College, part of Ambitious about Autism, provides specialist education for autistic young people, helping them develop the skills, confidence and independence to achieve their ambitions.

We're looking for a Work Experience and Employability Coordinator to join our Employability team. In this rewarding role, you'll plan and deliver internal work experience programmes and support learners to access meaningful work placements with local employers.

Working alongside the Employability Manager and wider college teams, you'll help create opportunities that enable learners to develop practical skills, increase their independence and move towards their future goals.

What you'll be doing

• Planning and delivering internal work experience sessions.
• Preparing personalised learning activities and resources.
• Coordinating external work experience placements.
• Developing positive relationships with local employers.
• Recording learner progress and contributing to annual reviews.
• Supporting the upkeep of work experience facilities, including the College Print Shop.

About you

We're looking for someone who is enthusiastic, organised and committed to improving outcomes for autistic young people.

You'll have:

• GCSE English and Maths (Grade C/4 or equivalent).
• Experience of working with autistic people and/or people with learning disabilities, or a willingness to develop your knowledge.
• Excellent communication and organisational skills.
• The ability to build strong working relationships with learners, colleagues and employers.

Why join us?

At Ambitious about Autism, you'll receive excellent training, ongoing professional development and the opportunity to make a lasting difference every day. Join a supportive team that believes every autistic young person deserves the opportunity to thrive.

Closing date for applications - Friday 14 August
Candidate informed of outcome of application - Tuesday 18 August
Interviews - Monday 24 August 

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Work Experience and Employability Coordinator- 1FTE- Recruitment pack.pdf (1.42 MB)

At St John's College, part of Ambitious about Autism, we support autistic young people to develop independence, confidence and the skills they need for adulthood.

We're looking for a Work Experience and Employability Coordinator to join our Employability team. You'll plan and deliver engaging internal work experience opportunities while helping learners access meaningful external placements that reflect their interests, strengths and aspirations.

You'll work closely with colleagues across the college and with local employers to create positive experiences that prepare learners for life beyond education.

What you'll be doing

• Planning and delivering internal work experience sessions.
• Supporting learners to develop workplace skills and confidence.
• Coordinating external work experience opportunities alongside the Employability Manager.
• Building and maintaining relationships with local employers.
• Monitoring learner progress and contributing to reviews.
• Supporting the maintenance of our work experience environments, including the College Print Shop.

About you

You'll be organised, proactive and passionate about helping autistic young people achieve their goals. You'll enjoy working collaboratively, building relationships and adapting your approach to meet individual learner needs.

You'll also have:

• GCSE English and Maths (Grade C/4 or equivalent).
• Experience of working with autistic people and/or people with learning disabilities, or a strong commitment to developing in this area.
• Excellent communication and organisational skills.
• The ability to build positive relationships with colleagues, learners and employers.

Why join us?

At Ambitious about Autism, you'll be part of a supportive team making a genuine difference to the lives of autistic young people. We offer excellent training, ongoing professional development and the opportunity to help learners achieve positive outcomes for adulthood.

Closing date for applications - Friday 14 August
Candidates informed of outcome of application - Tuesday 18 August
Interviews - Monday 24 August 

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Work Experience and Employability Coordinator- 0.4- Recruitment Pack.pdf (1.42 MB)

Purpose of the role:

To coordinate high quality employability training programmes, supporting & equipping women who have experienced multiple disadvantages to progress into work, further training or volunteering. The Training Coordinator must be an experienced trainer and facilitator, with experience of working with vulnerable adults. Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female. 

Job Title: Luminary Women Training Coordinator

Based in: Luminary Women, Camden

Reports to: Senior Programme Manager

Hours: 40 hours per week

Salary: £31,930 per annum 

Key Responsibilities:

Programme Facilitation:

● Coordinating Luminary’s twelve month Employability & Independence Training Programme, including facilitating programme sessions, coordinating external facilitators and specialist trainers

● Assist Senior Programme Manager with regularly reviewing Programme Curriculum. Working collaboratively with the Employability Coordinator and Baking Teachers to oversee its evolution and adaptation based on learner needs and changing trends within the employment market.

● Working in collaboration with Luminary’s Progression Support Workers to resolve barriers to engagement and learning for women and tailor learning to support needs.

● To host a trauma informed learning environment, creating and maintaining a safe space for trainees to be trained and supported in

● To meet the key performance indicators attached to contractual delivery and funder requirements, including Luminary’s goal to see 80% of trainees, attend 80% of the training programme.

● Facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.

● Work closely with Progression Support Workers to ensure trainees transition smoothly between programme phases. ● Regularly monitor risks associated with trainees & escalate any safeguarding concerns via Luminary’s Safeguarding Protocols.

Programme Marketing and Recruitment:

● Coordinate the recruitment of trainees on to the programme, including assisting the Senior Programme Manager to assess suitability in line with Luminary’s referral criteria. 

● Coordinate and conduct the application process, interviews and onboarding in a trauma informed way, creating the safety survivors need to take a huge step in their recovery by exploring this opportunity with Luminary.

● Promote the programme and liaise with referral agencies to successfully generate enough referrals to fill all trainee spaces available.

● Assist the Senior Programme Manager to develop strategic partnerships with relevant organisations in the charity sector and local government, to market the programme and attract referrals.

● Work in collaboration with the Baking Teachers and Progression Support team to carefully onboard trainees, setting the culture of learning and communicating expectations to set them up to successfully complete the programme.

● Coordinate and facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.

Line Management:

● Line manage a small team of Teaching Assistants who are all Luminary Programme graduates. Ensuring they are well supported, trained to a high standard and delivering Luminary’s vision of vocational training for women.

Training Management:

● Assist the Senior Programme Manager in evaluating the services Luminary offers for: reporting to funders, completing new funding applications and internal monitoring.

● Responsible for maintaining accurate and complete training records, including tracking and monitoring learner progress and development to support high accreditation pass rates and good retention.

● Contribute your experience of best practice to shape the way Luminary operates effectively

● Undertake any additional duties within the scope, spirit and purpose of the role as requested by the Senior Programme Manager.

● To take reasonable care for the health and safety of learners in accordance with legislation, and government guidelines.

Person Profile Necessary:

● Experienced group facilitator, minimum two years of proven experience

● Experience of training within non traditional learning environments with disadvantaged groups

● Person-centred approach to learning and support that is trauma-informed including proven experience of managing group dynamics and behavioural conduct in a learning setting

● Comfortable providing clear and compassionate feedback to support the learning environment and trainee development

● Experience of and ability to plan, write, deliver and evaluate training sessions for employability programmes with knowledge of meeting the quality standards related to learning

● Personable, patient & resilient with excellent communication skills, both verbal and written

● Experience setting boundaries and investing in own mental wellbeing whilst supporting others

● Organised with record keeping, time-keeping, and communication

● Motivated & hard working and able to learn new things quickly

● Able to multitask effectively with the tools to cope well in a fast paced environment

● Able to work independently and initiate tasks as needed; able to work well in a team

● Flexible and able to accommodate change

● Effective use of ICT within a learning environment. Competent in using IT and digital platforms (such as Airtable, Slack, Canva, G Suite & Microsoft Office)

● Sympathetic to Luminary’s faith ethos

Desirable:

● Experience in teaching, training, or in adult learning, with a certificate in adult education or willingness to work towards this.

● Experience developing inclusive, supportive and accessible training environments for neurodivergent individuals or individuals with additional needs

● Advice & guidance qualification

● Experience of support work and pastoral care

● Experience of the VAWG sector

● Experience of developing or shaping new services

Deadline for applications: 9am on Thursday 20th August 2026

Start date: From Monday 7th September 2026

Please hold the following dates for the interview process:

1st interviews (online): Monday 24th August 2026

2nd Interview (in person): Thursday 27th August 2026 

The opportunity:

This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.

You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.

The Context:

Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.

However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.

These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.

Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.

This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.

If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.

We are looking for a Head of Training to join our organisation. This is a key leadership role that would fit someone who can think strategically, lead with confidence and help us strengthen and grow the quality and impact of our learning and employability offer.  

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

At Share, we are ambitious about what disabled adults can achieve when they are given the right opportunities and support. The Head of Training will play a central part in shaping how our training provision evolves, ensuring it remains high quality, inclusive and focused on real outcomes for the people we support.  

Main responsibilities 

• You will develop and implement Share's learning, training and employability strategy, ensuring alignment with organisational priorities and future growth  

• You’ll contribute to organisational planning and decision making as a member of the Senior Leadership Team 

• You’ll develop and maintain strategic relationships with local authorities, employers, education providers, health and social care organisations, funders and community partners 

• You’ll lead the quality assurance framework for all learning and training provision, ensuring high standards of teaching, learning, accessibility and safeguarding, and an excellent student experience 

Who we’re looking for 

• You'll have leadership experience within adult learning, employability, SEND, disability services, further education or community learning  

• You’ll have experience contributing to organisational strategy, service development and continuous improvement 

• You’ll have a track record of developing successful partnerships with employers, education providers, local authorities, funders and other stakeholders 

• You’ll understand the barriers and opportunities affecting adults with a learning disability, autistic adults and people with additional support needs 

Why work for us? 

Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees. 

We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

Please apply through our website or send us your CV and cover letter telling us:  

1. How your experience to date has prepared you for the role.  

2. What your three priorities in designing a training programme for adult students with a learning disability and autistic adults would be. 

3. What achievement from your career to date are you most proud of and why.  

If you would like to have a chat about the role or visit us prior to applying, please contact us.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us. 

Our privacy policy for job applicants can be found on our website.

We look forward to receiving your application. 

Employment Coordinator – London

Role Details

Job title:  Employment Coordinator

Reports to:  Client Services Manager - London

Location:  London – hybrid working (2 days/week based in our dog friendly London office, with additional 1-2 days a week based in delivery locations in Croydon)

Salary:  London- £29000 (Salary band:£29,000 - £32,000)

Hours:  37.5 hours per week

Contract: Fixed term contract to end of June 2027

Background

Breaking Barriers is a national charity dedicated to helping refugees and asylum seekers build new lives through employment. We work with individuals facing complex barriers to the labour market, providing tailored employment support and partnering with statutory, voluntary, and community organisations across the UK.

This role has been created to support the delivery of multiple employment projects in London. The postholder will work directly with asylum seekers and refugees across a range of community settings, including asylum contingency accommodation, and in Breaking Barriers offices, helping them access employment & integration support and connect with our services.

Overall Purpose

The Employment Coordinator will support the delivery of a Breaking Barriers employment projects in London by conducting outreach across community locations, co-delivering employability workshops, enrolling eligible participants into the programmes, providing information and guidance to the programme participants, and contributing to monitoring and reporting requirements.

 In summary, this role will be responsible for:

· Conducting targeted outreach in community locations, including asylum contingency accommodation, to raise awareness of the service and engage potential participants.

· Enrolling participants into the employment project, ensuring accurate initial assessments and data capture.

· Co-delivering in-person and remote employability workshops and group sessions at both Breaking Barriers and partner venues

· Providing 1:1 information, advice, and guidance to the programme participants.

· Supporting monitoring and reporting activities to track client engagement and outcomes.

Key Responsibilities

We are a fast-paced charity that prides itself on its flexibility and responsiveness, so your responsibilities may change, develop, and grow in line with the needs of our services.

Outreach & Engagement

· Conduct regular outreach visits to community locations across London, including asylum contingency accommodation, libraries, community centres, and partner venues.

· Build and maintain positive relationships with accommodation providers, community organisations, and referral partners to promote the service and identify potential participants.

· Provide clear, accessible information about the programme to individuals from diverse backgrounds and with varying levels of English.

· Represent Breaking Barriers professionally at outreach events and partner-led activities.

Client Onboarding

· Triage: apply agreed triage processes to understand each participant’s circumstances, employment goals, barriers, support needs and readiness for different types of support.

· Programme allocation: make informed recommendations about the most appropriate support pathway, taking account of participant profile, eligibility criteria and available programme options.

· Enrolment: complete participant enrolment accurately and efficiently, ensuring all required documentation, consent and data are captured in line with project requirements.

· Communication and handover: explain onboarding outcomes clearly to participants and provide warm handovers to caseworkers, Client Services Managers or other colleagues for ongoing support.

· Records and escalation: maintain clear CRM records of triage, allocation and enrolment decisions, escalating complex cases to a line manager where required.

Workshops & Group sessions Co-Delivery

· Co-deliver in-person employability workshops at partner venues, leading the employment support strand of the sessions.

· Coordinate and deliver remote group sessions and job clubs.

· Design and adapt workshop content to meet the needs of participants, including those with low levels of English and limited prior work experience in the UK.

· Work collaboratively with partner organisations to ensure workshops are well-coordinated, participant-centred, and delivered to a high standard.

· Gather and respond to participant feedback to continuously improve the quality and relevance of group sessions.

Monitoring and Reporting

· Maintain accurate and up-to-date records of outreach activities, workshop delivery, and participant enrolments in the CRM system.

· Support monthly and quarterly reporting by providing timely data and qualitative evidence of participant engagement and progress.

· Contribute case studies and participant stories to evidence impact for funders and internal reports.

· Adhere to data collection and monitoring processes to ensure quality and consistency across the project.

Safeguarding

· Identify and escalate safeguarding concerns appropriately, following Breaking Barriers’ policies and procedures.

· Act as a first point of contact for safeguarding concerns arising during outreach visits and workshop delivery, recording and notifying management as required.

Person Specification

Essential

· Experience providing support, advice, or guidance to individuals facing multiple barriers.

· Experience working with refugees, asylum seekers, or other marginalised communities facing complex and multiple barriers.

· Understanding of the refugee and asylum seeker experience and the systemic challenges they face in accessing employment.

· Confidence in conducting outreach in community settings and engaging individuals from diverse backgrounds.

· Experience co-delivering or facilitating group sessions or workshops, including adapting content and approach to different needs.

· Excellent interpersonal and communication skills, with the ability to work sensitively and effectively with people with varying levels of English.

· Strong organisational skills and the ability to manage a varied workload independently on a part-time basis.

· Experience using a CRM or case management system to maintain accurate client records.

· Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.

· Knowledge of the London employment, education, and training landscape.

· Willingness and ability to travel to community locations across London.

Desirable

· Experience working in or alongside asylum contingency accommodation or similar residential settings.

· Experience supporting monitoring, data collection, or reporting for funded projects or services.

· A second language relevant to the communities served (e.g. Arabic, Farsi, Pashto, Tigrinya).

· Lived experience of seeking sanctuary or forced migration to the UK.

Additional Information

· This role will require travel to community locations and partner venues across London.

· Some flexibility around working hours may be required to support outreach or workshop delivery (TOIL provided).

· This role is subject to an DBS check.

Our Commitment to Diversity and Inclusion

Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.

We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role.

Do you believe everyone deserves the opportunity to learn, grow, and rebuild their future?

We’re looking for a compassionate Learning & Skills Coordinator to join our grassroots charity in Greenwich, South East London where you can play a vital role in helping people experiencing homelessness develop confidence, gain new skills, and access opportunities through education, training and employment.

The Learning and Skills Coordinator will lead the development and delivery of clear, structured pathways into education, training, volunteering, work placements and employment for guests accessing GHP services. The role will work directly with guests to identify aspirations, remove barriers, and support progression into meaningful opportunities that enhance wellbeing, independence and long‑term stability.

Join Us as an Employer Liaison Officer (ELO)

We're on the lookout for someone who's driven, people-focused, and ready to make a real difference for young people across Highland. This isn't a desk job – it's about getting out there, building relationships, and opening doors to life-changing opportunities.

What's the role?
You'll be the link between Barnardo's Works Highland and local employers, creating work experience and job opportunities for young people aged 14 - 24. These are young people who need a boost – and you'll help give them that chance.

Your mission:

• Connect & Create – Build strong relationships with employers and turn them into real opportunities.
• Know Your Patch – Understand the local job market and what makes it tick.
• Champion Young People – Support them into placements, jobs, and apprenticeships that stick.
• Organise & Energise – From networking events to job clubs, you'll make things happen.

If you've got great people skills, a knack for networking, and the drive to make things happen, we want to hear from you. Experience in employability or youth work? Brilliant. But if you've got the passion and the skills to connect employers with young people, that's what matters most.

Why join us?
You'll be part of a small, committed team making a big impact. Every day is different, and every success story starts with you.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Location: Hybrid – Home-based with some regional travel in England

Reports to: Head of Programmes and Impact

Contract: Fixed-term/Temporary maternity cover, approx. 12-month secondment

Salary: £30,600 per annum

Application deadline: Thursday 27th August at 9am

Interview information: We plan to hold online interviews from week commencing 7th September

About The Girls’ Network:

The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.

We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.

Role Summary:

The Programme Development Officer is responsible for ensuring that The Girls' Network develops high-quality, consistent, and impactful programmes for girls and young women across all regions. Working closely with the colleagues in the Programme team, volunteers, and education establishments, the post-holder will support the development and continuous improvement of our mentoring, workshop, and ambassador offer. They will ensure that programmes are grounded in best practice and aligned to organisational strategy. Key responsibilities include leading programme quality assurance, developing resources, and delivering staff and volunteer training, while embedding learning from delivery to strengthen outcomes.

Alongside programme development duties, the post-holder will also be a member of the safeguarding team, acting as a Designated Safeguarding Officer (DSO). In this capacity, they will support the organisation's commitment to providing safe and inclusive programmes to girls and young women. This role involves supporting delivery staff on day-to-day safeguarding issues, refining policies as required, carrying out risk assessments, and auditing procedures to guarantee that safeguarding frameworks are consistently understood, accurately recorded, and central to service delivery.

Key Duties/Responsibilities:

Programme Development

• Support the development and continuous improvement of The Girls' Network's programme offer, ensuring delivery aligns with organisational strategy and responds to the needs of the girls and young women we serve.

• Develop and maintain programme standards, frameworks, and guidance to drive consistent, high-quality delivery across all regions.

• Take ownership of The Girls' Network volunteering platform, ensuring it effectively supports volunteer engagement and delivery.

• Ensure mentoring, workshops, and wider programme activities are aligned with The Girls' Network Theory of Change.

• Work collaboratively with the wider programme team to identify opportunities to strengthen and evolve programme delivery.

• Stay informed of sector research and emerging practice on mentoring, youth issues, and girls' empowerment, embedding relevant learning into programme design.

• Collaborate with the Head of Programmes & Impact to ensure programme development activity reflects both operational needs and strategic priorities.

Quality Assurance and Improvement

• Design and implement robust quality assurance processes that underpin excellence and consistency across programme delivery.

• Conduct programme reviews, fieldwork, and quality assurance activities, identifying strengths, risks, and opportunities for improvement.

• Work closely with the National Programme Manager to embed programme standards in day-to-day delivery and support the sharing of best practice across teams.

• Produce actionable recommendations and improvement plans to enhance programme effectiveness and operational delivery.

• Ensure programme resources, guidance, and delivery materials remain current, relevant, and aligned to organisational priorities.

• Foster a culture of learning, collaboration, and continuous improvement across programme delivery teams.

Programme Resources and Training

• Support the development, review, and maintenance of programme resources, workshop content, and mentoring materials.

• Design and deliver training, guidance, and support for programme staff and volunteers to enable effective and consistent delivery.

• Facilitate learning opportunities that build programme delivery capability across the organisation.

Safeguarding

• Act as a Designated Safeguarding Officer (DSO) and support the development, implementation, and regular review of safeguarding policies and procedures across the organisation.

• Act as a key point of contact for day-to-day safeguarding concerns, informing the Designated Safeguarding Lead(s) or relevant statutory bodies of situations/outcomes

• Provide quality safeguarding advice and guidance to staff and volunteers as required.

• Manage and respond to safeguarding concerns, disclosures and referrals, ensuring accurate documentation and appropriate action is taken in line with statutory requirements and The Girls’ Network policies. Initiate and coordinate referrals to external agencies and services, ensuring follow-up actions are carried out and monitored

• Contribute to the delivery of safeguarding training and the promotion of best practice across the organisation

• Keep abreast of safeguarding practice, making recommendations as appropriate, to ensure compliance with statutory and organisational guidelines

• Maintain up-to-date knowledge of safeguarding legislation, emerging risks, and sector best practice.

• Collate and produce safeguarding reports, data, and narrative for Head of Programmes and Impact as/when required.

Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
 

Person Specification:

Essential

• Qualified teacher or experienced trainer, with a proven ability to design and deliver engaging learning programmes.

• Experience of developing, implementing, and improving youth, mentoring, education, or employability programmes.

• Experience of quality assurance, programme reviews, or service improvement activities.

• Experience developing resources, frameworks, guidance, or training materials.

• Experience using feedback, learning, and evaluation findings to inform programme development.

• Strong organisational and project management skills, including accurate record-keeping, case management, reporting and the ability to manage multiple priorities effectively.

• Excellent communication and stakeholder engagement skills, with the ability to build effective working relationships across a wide range of internal and external partners.

• Commitment to equality, diversity, and inclusion, with a clear understanding of the barriers faced by girls and young women from disadvantaged backgrounds.

• Strong knowledge of child and adult safeguarding legislation, risk assessment, statutory guidance, and best practice.

• Experience managing safeguarding disclosures and referrals, including liaison with statutory agencies (e.g., social care, police, safeguarding boards).

• Ability to handle sensitive and complex cases with professionalism, discretion, and sound judgement.

• Ability and willingness to travel across our regions, as/when required (travel expenses will be reimbursed).

Desirable

• A full, clean driving licence.

• Experience working within the charity, education, youth, or mentoring sectors.

• Experience developing youth participation and voice programmes.

• Experience designing and implementing quality assurance frameworks, including evaluation approaches focused on outcomes and engagement.

• Knowledge of social and emotional learning, employability, or youth development approaches.

• Experience facilitating training and professional development for staff or volunteers.

• Experience using digital platforms or developing digital resources to support learning, engagement or programme delivery.

• Understanding of charity sector governance and the specific safeguarding considerations when working with volunteers.

• Knowledge of current trends and best practice in mentoring, education, or youth development programmes.

How to apply

Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.

Appointees are subject to a DBS check. You must have the right to work in the UK to apply.

The deadline to submit your application is 27th August at 9am. Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Use of AI in applications

AI can be a helpful tool for inclusivity and accessibility, and we recognise that it may support applicants with spelling or grammar. However, when it comes to our selection process, what matters most to us is hearing your authentic voice and personal experiences. We're not looking for polished answers — just your own experiences, in your own words.

Diversity at our core

The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the HR team.

Our Benefits

• 27 holiday days per year, plus public holidays (pro-rata for part-time staff)

• Option to purchase up to 5 additional days of annual leave every year

• Gifted birthday leave

• 3 days volunteering leave per year

• Extended and comprehensive sick pay policy

• Enhanced Family Leave pay policy

• Pension scheme

• Annual professional development fund to help you grow

• 24-hour Employee Assistance Programme for wellbeing support

• Benefit from flexible, remote working options with a full suite of home office equipment.

• A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support

FareShare Greater Manchester is a leading member of the UK's largest food redistribution charity.  Every year, millions of tonnes of perfectly good food go to waste while millions of people struggle to afford to eat.  We're changing that—redistributing surplus food to charities and community groups across Greater Manchester, helping to reduce food waste and tackle hunger. Join our team and be part of a movement that's making a real difference every day.

As a Warehouse Assistant, you'll be involved in the following activities: 

• Preparing customer orders by picking and packing them accurately and efficiently, ensuring excellent service for charities and community groups.
• Receiving, checking, organising and storing incoming food deliveries safely, maintaining an orderly warehouse and making the best use of available space.
• Monitoring stock levels and quality, reporting discrepancies, completing stock checks and helping to minimise food waste using the GLADYS stock management system.
• Supporting volunteers, employability programme participants and corporate volunteer groups by providing guidance, encouragement and practical training in warehouse tasks.
• Delivering a welcoming, helpful and professional experience for our customers, volunteers and visitors, responding to queries promptly and courteously.
• Working collaboratively with colleagues to maintain efficient warehouse operations, communicate handovers, identify improvements and report issues promptly.
• Maintaining high standards of food safety, health and safety, safeguarding, housekeeping and compliance, ensuring the warehouse is always safe, clean and audit-ready.
• Completing required operational records and monitoring activities accurately and comply with all organisational policies and procedures.

What We're Looking For

A proactive and reliable team player with excellent communication, customer service and organisational skills, experience working in a warehouse or similar operational environment, strong IT and numeracy skills, and the ability to prioritise workloads in a fast-paced setting.

You'll enjoy supporting volunteers and customers, be committed to maintaining high standards of safety and accuracy, and be physically able to lift loads of up to 25kg. Experience working with volunteers or people with additional needs, and relevant food hygiene or forklift qualifications are desirable, although comprehensive training will be provided.

JOB TITLE:                  Welfare Benefits Support and Information Officer / Advisor

ORGANISATION: Big Local Works – Charity No: 1182561

LOCATION:                       Big Local Works 4 Market Place, London SE16 3UQ

CONTRACT TYPE:           6-month / Fixed Term contract  (Sickness Cover)

REPORTING TO:             Charity Manager

General Information

Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.

To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.

We deliver our support in the community through three main services:

· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship

· Employability Skills training and coaching to help people access ways of increasing their earned income

· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’

Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.

The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents

Key Tasks include:

· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW

· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.

· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.

· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.

· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

What you need to bring:

· A good understanding of the Welfare Benefits system to deliver an advice casework service

· Good administration skills and ability to develop own caseload and prioritising work.

· Ability to use IT, Word and Excel in the provision of advice

· Ability to research, analyse and interpret complex information

· Numeracy skills required to understand statistics and check calculations

· Use IT for statistical recording, record keeping and document production.

· Able to work collaboratively with a wide range of stakeholders

· Keep up to date with legislation, policies and procedures and undertake appropriate training.

· Demonstrate commitment to the aims and policies of the BLW’s service.

· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.

· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.

· Willingness to learn and develop skills in advice topics

You will benefit from

· Holiday -  FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE)  it would be 5 days holiday plus Bank Holidays

· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

MAIN TERMS AND CONDITIONS

2 days per week (0.4 FTE)

Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs

Annual salary: £12,000 for 2 days / week (£30K FTE)

DBS check essential