Employer engagement officer jobs in manchester, greater manchester
Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.
This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.
The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.
The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.
You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.
This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.
Key Responsibilities
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Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.
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Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.
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Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.
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Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.
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Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.
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Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.
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Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.
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Attend virtual joint-agency meetings when required to support Members or represent the charity.
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Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).
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Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.
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Support cross-organisational projects and team-wide initiatives as needed.
Terms and Conditions
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Hours: Part-time, 21 hours per week
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Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)
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Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided
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Contract: Fixed-term, 18 months (extension subject to funding)
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Location: Home-based
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Travel:
˃ Expectation to attend up to 8 in-person events or meetings per year
˃ All travel time and reasonable expenses are reimbursed
˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
˃ The ability and willingness to travel and stay overnight is essential
Person Specification
Essential
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Experience designing and delivering events (in-person or online)
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Strong interpersonal skills with empathy and emotional resilience
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Excellent written and verbal communication
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Ability to manage sensitive conversations and disclosures appropriately
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Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)
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Excellent organisational and time management skills
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Ability to work flexibly, independently, and as part of a team
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Commitment to safeguarding, confidentiality, and person-centred support
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Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges
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Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support
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Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations
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Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments
Desirable
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Knowledge of or lived experience within the Armed Forces or veteran families
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Experience working in the charity sector
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Familiarity with trauma-informed approaches or peer-led initiatives
Other
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Full UK driving licence and access to a roadworthy, insured vehicle
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Willingness to travel across the UK and stay overnight where required
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Commitment to professional development and learning
Benefits
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30 days annual leave (pro rata) plus your birthday off
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6% employer contribution to your workplace pension scheme
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Access to an Employee Assistance Programme offering:
˃ Discounts and rewards on popular brands
˃ Free access to fitness and wellbeing apps
˃ Free legal, financial, and family advice
We aim to shortlist and interview candidates on 17 and 18 July 2025. Interviews will be held online and last around one hour.
Please submit:
- A CV that is clear, up to date, and proofread. If there are any gaps in employment, we encourage you to briefly explain them.
- A covering letter outlining why you're a strong fit for the role. Use the Job Description and Person Specification to reflect on your skills, experience, and potential.
Our roles attract strong interest. We’re committed to fair, person-centred recruitment. Please use your application to show us who you are; your strengths, values, and why this role matters to you.
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the National College for Digital Skills and our mission is to educate and empower
the next generation of diverse digital talent. We are the first new Further Education
College in England since 1993 and the only one that is solely focused on widening the
tech talent pool in the UK.
We work with a fantastic roster of partners such as Deloitte, Bank of America, PwC and
HSBC and offer an innovative, supportive apprenticeship experience for our 350+
learners that prepares them to be digital pioneers achieving both academic success and,
more importantly, setting them up for successful careers in tech.
We are passionate about harnessing tech as a tool for social mobility and improving
diversity of opportunity and therefore, with the support of our partners, place a major
focus on diversity recruitment. At present over 40% of our students come from low
income backgrounds, more than 50% are from racially diverse backgrounds and over a
third of our apprentices are young women.
Our apprenticeship outcomes massively outperform national averages and this is
testament to the quality of teaching and learning provided and the joint support offered
throughout the apprenticeship journey. We’re passionate about building a supportive,
values driven environment for both our students and staff and this is where you come
in!
What’s your mission?
Ada is looking for a dynamic and proactive Employer Outreach and Growth Manager to
join our team. This newly created role will help shape and deliver Ada’s employer-facing
outreach strategy, helping us drive awareness, engagement and conversion among
prospective apprenticeship employers.
You’ll be responsible for designing and delivering impactful campaigns, refining our B2B
messaging and strengthening our presence across key channels. Your work will be
central to building a stronger, more visible brand and a sustainable pipeline of employer
partners.
This role is ideal for someone who thrives in a fast-paced environment, is comfortable
owning both strategy and delivery and is excited to scale Ada’s apprenticeship impact
through smart, targeted outreach.
Key responsibilities of this role include:
Driving New Business Growth
● Design and execute targeted outreach campaigns to attract new employer
partners
● Refine and maintain Ada’s B2B messaging across channels (website, LinkedIn,
sales materials, etc.)
● Support lead nurturing and pipeline progression using our business intelligence
tools
● Create marketing assets including employer case studies, email sequences,
landing pages and social campaigns
● Track and report on campaign performance, lead generation and ROI
● Support planning and delivery of employer-facing events and outreach
campaigns
● Contribute to building a healthy pipeline and increasing conversion rates from
prospect to partner
Promotional Activities
● Represent Ada at networking events and employer roundtables
● Respond to inbound enquiries and contribute to employer proposal writing
● Produce case studies that highlight employer and apprentice impact stories
● Lead award nominations that showcase employer partnerships, DEI outcomes
and social mobility impact
Partner Development
● Strengthen relationships with existing partners through surveys, feedback
sessions and collaborative improvement work enhancements etc.
The successful candidate will join a growing team and as such, the responsibilities of
the role may develop over time in response to the evolving needs of the organisation
and our wider partnerships strategy. A flexible, proactive mindset will be key, with
opportunities to shape and expand the role based on emerging priorities and the
candidate’s own strengths.
We’d really like to hear from you, if you are…
● Energised by Ada’s mission and committed to driving social impact through
apprenticeships
● A confident relationship-builder with internal teams and external stakeholders
● Comfortable with ambiguity and able to take initiative to drive growth
independently
● Target-driven, organised and highly motivated to find and convert new
opportunities
● A strong communicator who can write clearly, persuasively and with empathy
● Experienced in a customer-facing or account management role
● Highly organised, detail-oriented and collaborative
● Skilled in using Microsoft Office or G-Suite and confident with CRM systems
(Salesforce ideally)
● Experienced in B2B marketing - ideally in education, tech or training
● Strong in content creation and campaign planning across multiple channels
● Confident using paid social tools (especially LinkedIn), email marketing and lead
generation platforms
● Hands-on with Salesforce Marketing Cloud or similar tools for automation and
tracking
● Skilled in drafting award submissions and supporting materials
● Collaborative with sales or commercial teams, and focused on shared results
● Analytical, creative and purpose-led - motivated to reach mission-aligned
employers
We encourage consideration of flexible ways of working, both formal and informal
arrangements that allow for the best outcomes for our people and our employers. If this
opportunity is of interest to you with some flexibility, please do discuss this with us.
Safeguarding
Ada, National College for Digital Skills is committed to safeguarding and promoting the
welfare of children and young people and expects all staff and volunteers to share in this
commitment. The successful candidate will be required to have an Enhanced Disclosure
and Barring Service (DBS) check and references will be sought from previous employers
prior to commencing employment. Other related pre-employment checks appropriate to
the post will also be carried out.
We care about equity, diversity and inclusion
Ada. National College for Digital Skills recognises that equality of opportunity and the
recognition and promotion of diversity are integral to its strengths. The following
principles apply in respect of the College’s commitment to equality and diversity:
● To provide and promote equality of opportunity in all areas of its work and activity;
● To recognise and develop the diversity of skills and talent within its current and
potential community;
● To ensure that all employees and prospective employees of the College are
treated solely on the basis of their merits, abilities and potential without receiving
any unjustified discrimination or unfavourable treatment on grounds such as age,
disability, marital or civil partner status, pregnancy or maternity, race, religion or
belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-
economic status or any other irrelevant distinction;
● To provide and promote a positive working, learning, and social environment
which is free from prejudice, discrimination and any forms of harassment, bullying
or victimisation;
● To promote good relations between individuals from different groups.
Applicants with disabilities
Ada is keen to increase the number of disabled people it employs. We, therefore,
encourage applications from individuals with a disability who are able to carry out the
duties of the post. If you have special needs in relation to your application please contact
us.
Career Returners
At Ada, we believe in the value of diverse experiences and actively encourage
applications from individuals returning to the workplace after a career break. Whether
you’re a parent, carer, or have taken time out for any other reason, we recognise the
skills and perspectives that returners bring and are happy to discuss any support you
might need to succeed in the role.
Sponsorship
Sadly, we are unable to offer sponsorship for this role so can only accept applications
from candidates who have the legal right to work and remain in the United Kingdom.
The closing date is: Friday, 11th July 2025
our mission is to educate and empower the next generation of diverse digital talent.
We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived
experience.
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work, advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery.
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change
for beneficiaries.
Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate
and effective, taking remedial measures and implementing change as necessary. This includes supporting board
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising
Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.
People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.
External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring
organisational awareness of the external landscape and the changing needs of trans children, young people and their
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
The client requests no contact from agencies or media sales.
Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.
Helping us break down barriers to employment and enterprise for vulnerable people, you will work closely with our Programme Manager and a wide range of Elevate partners.
From day to day, you will:
- Connect grassroots organisations.
- Maintain relationships with existing employers and bring new businesses on board.
- Work closely with delivery partners to match participants with opportunities.
- Maintain real-time information on vacancies.
- Develop persuasive case studies and features.
- Provide detailed management information that delivers real insight.
- Coordinate publicity programmes, including social media campaigns.
- Roll out consistent reporting tools.
- Drive operational improvements.
In short, you will do everything it takes to demonstrate the life-changing impact Elevate has across Salford, whilst making certain that we respond rapidly and compassionately to the people who need us.
To take on this exceptionally rewarding challenge, you will require:
- Experience of supporting far-reaching projects and programmes, ideally in a social impact setting.
- A structured approach to problem-solving and a clear focus on results.
- Excellent communication and relationship-building skills.
- Outstanding presentation and report writing abilities, with the creativity to bring data to life.
- Real flair for operating on your own initiative.
- Deep passion for tackling inequality and supporting community-led change.
In return, you can expect a comprehensive package of benefits, including:
- Development opportunities.
- 28 days’ holiday (rising to 30 days after five years).
- Pension scheme with 7% employer contribution.
- Subsidised membership of the Hospital Saturday Fund, and much more.
Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.
To learn more and apply, please visit our website.
Closing date: Noon on 10th July 2025
Interview dates: 17th July 2025 (in person)
Employer Policy Specialist
Working Hours: 0.6FTE (full-time equivalent 37.5 hours). There is a degree of flexibility surrounding the working hours which will be determined by the demands of the role.
Salary: 0.6FTE: £40,658 (the full-time equivalent salary is: £67,763).
Start Date: 1st September 2025.
Reporting to: Director of Public Affairs & Policy
Deadline for applications: Friday 18th July 2025, 5pm
Interviews: Interviews will be conducted online on Thursday 24th July
Overview
The DfE has nominated CST as the employer representative for academy trusts for specific purposes (for example, the school support staff negotiating body). The postholder will be required to work directly with the Department for Education at a senior level to undertake the duties associated with this employer representative role. CST also wishes to strengthen its support to members on wider matters of employer policy. There is significant scope to shape and develop this role.
Key Responsibilities
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Have a detailed understanding of the terms and conditions of employment of teaching and support staff and the workforce issues affecting the education sector, particularly those influencing recruitment and retention of staff.
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The ability to build relationships with key stakeholders (members, senior DfE officials and ministers) and work closely with other employer representative organisations.
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Working closely with the CEO and Deputy CEO, build relationships at senior level with trade unions (leadership, teacher and support staff unions).
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Lead on developing CST’s employer policy and guidance, working with our members and commanding their support and respect, and working closely with the policy team.
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Support the Chief Executive, Deputy Chief Executive and Director of Public Affairs and Policy to influence and respond to government policy in respect of employer policy, including drafting responses to government consultations and being our representative on the DfE’s formally constituted groups.
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Provide professional support and guidance to members on matters relating to employer policy, within the restrictions of what we are insured to do as a professional body.
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Support our HR professional community.
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Speak with authority at events and conferences as CST’s nominated representative on employer policy.
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Offer support to the wider CST policy team in other areas that fall within the postholder’s experience or expertise. This may include occasionally deputising for other team members for example covering for annual leave or sickness absence.
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Any other duties and responsibilities that may be delegated by the Chief Executive, Deputy Chief Executive or Director of Public Affairs and Policy from time to time.
Essential Skills and Experience
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Likely educated to degree level (or holding a similar professional qualification or experience) with significant knowledge and experience of employment matters within the education sector and employer policy.
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The ideal candidate will have experience working at senior level likely within an educational, policy or consultancy setting. Knowledge of schools and the trust sector is essential as is the ability to respond to issues in a way which conveys the practical realities of working in schools.
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A sound understanding of the differences between academy trusts and the maintained sector.
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Secure knowledge of legislation, regulations and policy that affect school trusts.
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Authority and gravitas with the ability to speak up at meetings with senior officials with the required diplomacy and at all times with the members’ interests in mind.
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People-centred, with excellent relational skills, adept at forming and maintaining positive relationships with colleagues, members and senior external stakeholders (including policy makers, employer representative organisations and trade unions).
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Output focused, able to execute a range of communications across channels efficiently.
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Fluent and precise, an excellent communicator who writes well.
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The ability to analyse detail and distil key points, identifying matters of concern or interest to school trusts.
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Highly organised, with the ability to prioritise and work to tight deadlines, including turning around high-quality responses to members and DfE in short timescales.
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Someone who embodies the Nolan Principles and acts with integrity and discretion.
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Aligned with CST’s aims to promote education for public benefit.
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Skilled at working remotely as part of a close-knit team. Whilst this position is remote (home-based) there will be the requirement to attend in person meetings from time to time.
The client requests no contact from agencies or media sales.
We are looking for a Survivor Engagement Officer to join our team and help strengthen the meaningful involvement of victim-survivors in all aspects of SEA’s work.
About the role
We are looking for a Survivor Engagement Officer to join our team and help strengthen the meaningful involvement of victim-survivors in all aspects of SEA’s work.
A core part of this role is building and sustaining trusted relationships with by-and-for and community-led organisations to support outreach, engagement, and the inclusive recruitment of survivors from Black and minoritised communities and other marginalised groups. We are particularly keen to receive applications from Black and minoritised women, and/or applicants with strong experience working with these communities.
You will also support the coordination and facilitation of SEA’s Experts by Experience Group (EEG), moderate our online Survivor Forum, and contribute to delivering our Survivor Engagement Strategy. You will help ensure that survivor voices - especially those from underrepresented communities - shape our services, policy and communications work.
You would be joining SEA at an exciting time, as we strengthen our approaches to inclusive survivor engagement and implement a new strategy to widen participation and reach.
About you
You will be a skilled relationship-builder with strong experience of working with Black and minoritised communities and/or community-led organisations.
You will have excellent communication and facilitation skills, and experience supporting or engaging survivors and/or marginalised groups in a trauma-informed and inclusive way.
You will bring a strong understanding of anti-discriminatory and survivor-centred practice, and a commitment to widening participation in systems change work.
Experience supporting collaborative engagement projects or survivor groups would be desirable, as would experience moderating online spaces or forums.
About SEA
Surviving Economic Abuse (SEA) is the only charity in the UK dedicated to raising awareness of economic abuse and transforming responses to it. All our work is informed by Experts by Experience – a group of women who speak about what they have gone through so that they can be a force for change. Economic abuse occurs when someone’s partner controls (through restriction, exploitation and/or sabotage) how they acquire, use and maintain economic resources such as accommodation, food, clothing and transportation.
What we offer
- 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
- Home working (UK based) with regular UK travel
- Flexible working
- 5% Employer Pension Contribution
- Reflective practice
- Health Cash Plan, including Employee Assistance Programme
- Enhanced sick pay, family leave and carer’s leave
- The chance to be part of our highly professional, supportive team
To apply
To find out more about the role, or to apply, please visit our website using the link below.
Applications open from 23 June 2025 and close at 11.59pm on 13 July 2025. Interviews will take place virtually, on 30th July & 4th August 2025.
This post is only open to women applicants, as being a woman is considered a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.
With a particular focus on the West Midlands, you’ll build local partnerships, support a small group of Care Experienced Volunteers, and work alongside young people to co-create activities and shape engagement. If you’re organised, proactive, and committed to nurturing a community of care experienced young people across England, they’d love to hear from you.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
They ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV and it will be anonymised before review.
To apply for this role, you will need to:
- Provide them with a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).
If you have any reasonable adjustments you would like them to consider for this recruitment process (either for the application or interview), please advise them on your application form.
If you would like an informal chat before applying, please contact the Hiring Manager, Anne-marie Bird and they will arrange a convenient time. Please note that due to the anonymised nature of the application process, any conversations cannot be linked to your application or used to support it in any way.
The deadline for applications to be received is Sunday 20th July @ 11.59pm.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with their staff.
Interviews will be held virtually using a video calling app (Microsoft Teams or Zoom) . If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Become also wants to ensure fairness in all their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
- Young people’s panel: 29th July
- Staff panel: 31st July
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates.
They’re proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
REF-222 311
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
Our client’s work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.
Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement
Culture and Inclusion
As Community and Membership Engagement Manger you will work with a wonderful Head of Communications and Campaigns, within a team values differences, is inclusive and passionate about creating a fairer world for working parents and mums.
The lived experiences we’d love you to have
Our client is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.
As a Community & Membership Engagement Manager, you will own and manage our clients digital engagement strategy, ensuring members, supporters, and volunteers are engaged, informed, and active. You will oversee PTS’s owned media platforms, including membership channels, private forums, email newsletters, and social engagement spaces.
This role is about more than just community management, it’s about creating an inclusive, welcoming, and representative movement. You’ll engage underrepresented voices, ensure accessibility, and create content that speaks to a diverse range of parents. If you’re passionate about building online movements, crafting compelling content, and ensuring all parents feel heard and valued, we’d love to hear from you.
A core part of this role is diversifying our audience and ensuring our community is truly reflective of all parents, including Black, Asian and minority ethnic women, disabled parents, LGBTQ+ parents, and low-income families. You’ll develop inclusive strategies to expand PTS’s reach and remove barriers to participation, ensuring that those most affected by the motherhood penalty are at the heart of our work.
To be successful in this role, you will have experience and knowledge, demonstrating an ability to:
· Build Community & Digital Engagement, creating a brave and fearless movement
· Drive membership growth & engagement
· Create storytelling & user-generated content (Nothing About Us Without Us)
· Create, lead and manage digital content & online events
· Compile, interupt and use data, performance & continuous improvement
In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.
Here are just some of the benefits they offer:
· Flexible working is embedded in our culture with employees working different hours, and days of the week.
· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
· Paid leave between Christmas Day and New Year’s Day.
· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.
· 5 days paid leave to care for dependents.
days at nursery or school, or for activities such as sports day or school plays.
· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%
· Enhanced maternity, paternity and adoption pay.
· Work from home onboarding and office set up
Next steps
We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (recruitment partner for this role) and a one-stage interview with our client w/c 21st July (interview 24th July). Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.
Please apply via Charity Jobs, sending your CV alongside a covering letter of no more than 500 words detailing your suitability for the role.
Charity working to end the motherhood penalty.
Managing Director
UK Association for Transactional Analysis (UKATA)
Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days
Closing Date: 11th July 2025
Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025
About Us
UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.
The Opportunity
We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.
As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.
What You'll Do
- Work with Trustees to develop and execute strategic plans that align with our mission
- Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
- Oversee and personally contribute to the development of membership systems and website improvements
- Build relationships with key stakeholders including members, committees, and international TA organisations
- Lead the delivery of our annual National Conference and quarterly magazine
- Recruit, develop, and manage our small team, fostering a positive work culture
- Ensure compliance with charity regulations and governing organisational policies and procedures
- Function as Company Secretary, handling legal requirements and annual reporting
About You
We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:
- An experienced senior leader with understanding of the non-profit sector
- A strategic thinker who also excels at practical implementation
- Financially astute with proven budget management experience
- An excellent communicator with the ability to build effective relationships
- Self-motivated and comfortable working from home
- Knowledgeable about the mental health sector (desirable)
- Familiar with Transactional Analysis or willing to undertake training (desirable)
- Educated to degree level (desirable)
Why Join Us?
This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- The autonomy to shape both strategy and operations
- The satisfaction of seeing your ideas implemented directly
- The opportunity to work with dedicated professionals passionate about TA
- Flexible remote working arrangements
- Employer Sick Pay Scheme
- 33 days annual leave per annum FTE
- Access to private healthcare benefits
UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.
We look forward to hearing from you.
How to Apply
Please send your CV and a covering letter explaining why you are interested in this role and how your experience meets our requirements via Charity Job.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
City Year UK - Chief Executive vacancy
We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.
We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK
Position: Chief Executive
Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)
Hours: Full-time
Salary: £85,000 - £100,000 per annum
Duration: Permanent
Closing Date: 10 am on Monday, 14 July 2025
The Role
As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.
This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.
About You
We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.
We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
To apply for this role, please provide the following documents:
- An up-to-date CV
- A supporting statement answering the following questions, max 250 words per question:
1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?
2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:
- Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
- A matched pension scheme with 4% standard employer contributions and matched up to 5%.
- An organisational culture that values its employees and places particular emphasis on fairness and transparency.
- Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
- A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
- Interest-free bike loans under the “Cycle to Work Scheme”
- Interest-free loans to assist employees with welfare or financial hardship
- Enhanced sick pay for up to 6 weeks
- Free eye tests and £20 off glasses with Specsavers
Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.
Please note NFP People are advertising this role on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Officer £32,000 per annum (pro-rata) plus London Weighting if successful candidate is located in London
This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation.
The successful candidate will grow 1MM’s community of employers and volunteer mentors and will support the CCO with growing the corporate income stream.
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Are you energised by hitting targets and building lasting partnerships?
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Do you love turning ideas into income and conversations into opportunities?
1MM Business Development Officer main tasks include:
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Developing, own and executing 1MM’s employer and mentor recruitment strategy
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Researching and identifying new employer and mentor opportunities - including new markets, growth areas, trends, partnerships, or new ways of reaching mentors.
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Sourcing enough new mentors (on top of 1MM’s existing base) to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available. This year the target is 1600 mentors and will double per year for the next two years.
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Building a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis through employer, professional and community networks.
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Generating leads and cold call prospective employer and mentor partners. Tracking and updating all relationships on Salesforce.
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Fostering and developing relationships with partners and sponsors so that you can generate repeat mentors as well as finding new opportunities
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Working closely with 1MM colleagues to handover the mentor relationships to the right people across departments.
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Supporting the CCO to grow 1MM’s corporate income stream by doing market research and mapping employers who support CSR, ESG, Diversity and Community Engagement strategies.
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Presenting with CCO to potential employer partners, hosting stalls at employer conferences and engaging staff networks.
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Working with the Social Media and Marketing Executive to identify marketing campaigns and collateral in order to attract and recruit mentors.
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Meeting all quality assurance KPIs.
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Providing regular reports on progress related to the role.
Person Competencies
This sets out the ten competencies we are seeking for this role. Please ensure that your CV demonstrates how you meet all of the competencies. In your Covering Letter you should highlight how you demonstrate the essential competencies in more detail. You may include voluntary, unpaid and paid work.
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At least 12 months relevant business development work experience (Essential)
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Experience of working in a target orientated environment, and to ambitious targets (Essential)
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Experience of outreach and engagement to secure employer partners (Essential)
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Superb attention to detail.
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Excellent relationship management skills, particularly at a senior level.
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A demonstrated knowledge of or a passion towards mentoring and social action.
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Comfortable with presenting to groups online and in-person.
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Comfortable with IT systems in general, specifically the MS365 suite and Salesforce.
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Confident and self-motivated with high standards of quality and the ability to stay focused in the face of changing priorities.
The role offers:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change.
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A unique opportunity to work across the business, public and third sectors to develop innovative ways of harnessing the potential of young people in the United Kingdom.
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An exciting opportunity to shape a growing organisation.
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Access to an Employee Assistance Programme.
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Monthly Team Learning and Development sessions to enhance your personal development.
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15 hours per year volunteering allowance.
Terms and Conditions: This is a full-time role with an initial 6-month contract (continuing subject to funding). This role can be done remotely from within our main regions (Greater London, Greater Manchester, Cardiff City Region), with one day in the office per week if located within 45mins of a regional office location.
Remuneration and benefits: Salary bracket of £32,000 per annum (pro rata) - London Weighting will apply to those living in London. Up to 6.5% employer pension contribution and 25 days holiday per year (pro-rata) plus 3 concessionary days over Christmas.
How to apply
Application is made by submitting a CV and a Cover Letter through the CharityJob portal.
The Cover Letter should detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4.
Applications without a cover letter will not be considered.
One Million Mentors provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One Million Mentors will be subject to the following checks prior to your start date:
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A self-disclosure form
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A satisfactory Disclosure and Barring Service (DBS) check
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Receipt of satisfactory references
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Proof of eligibility to work in the UK
Applications should include your notice period and two referees where possible, to be contacted with your permission.
We will be carrying out rolling interviews for this role so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Friday 25th July 2025, but we reserve the right to close this application early.
We regret that we will only be able to offer feedback to shortlisted applicants.
To transform our society by connecting one million young people with one million opportunities.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Officer
We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.
Position: SIT53 Data Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.
Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.
Key responsibilities will include:
- Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
- Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.
About You
You will have a proven record of:
- Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
- Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
- Use of a marketing automation tools such as Faststats and PeopleStage.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Insight Officer (Children and Young People) - Engagement Development
Location: Home-base within the UK or based at one of our sites or Head Office in London.
Salary: £35,000 pro rata
Hours: 37.5 per week
Contract: 13 month fixed term contract
This is an exciting time to join the Engagement Development team as we evolve our programmes, projects, and initiatives to help a wide range of audiences benefit from the transformational power of plants and gardening. We are undergoing a period of development across the Learning and Public Engagement division, taking an evidence-based approach to setting our future plans and goals. Reporting to the Insight and Impact Manager, as Insight Officer (Children and Young People), you will lead in collating insight for three key projects, two connected to our learning programmes and one around Young Garden Adventures for Public Programmes. This role offers a unique opportunity to shape a project from the ground up, using pedagogical insight, behaviour change theory, and user feedback to strategically inform new programmes.
We seek a collaborative and analytical individual with a keen eye for detail and a passion for data-driven decision-making, particularly around understanding children and young people. You will be naturally curious, always seeking to uncover deeper insights and trends that can drive our work and communicate the division's impact.
With strong communication skills, you can translate insight into clear, actionable recommendations for diverse stakeholders. Your collaborative nature will ensure you work effectively across teams, fostering a culture of continuous improvement and innovation. Adaptable and forward-thinking, your commitment to making a meaningful impact will be evident in your work, and you’ll be able to present insights and evaluations through various mediums, including reports, videos, presentations, and supporting funding applications.
Working for the Royal Horticultural Society
To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.
And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.
Safeguarding and Inclusion
The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.
We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.
Job Title: Chief Operating Officer (COO)
Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.
About Care4Calais
Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.
From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.
About the Role
We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.
The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.
This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.
Key Responsibilities
➣ Strategic & Operational Leadership
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Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.
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Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.
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Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.
➣ Volunteer Coordination & Digital Community Oversight
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Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.
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Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.
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Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.
➣ Training, Safeguarding & Compliance
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Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.
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Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.
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Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.
➣ Organisational Development & Governance
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Contribute to strategic planning and policy development with the CEO, and SLT.
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Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.
➣ Field Engagement & External Representation
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Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.
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Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.
Person Specification
Essential
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Demonstrable experience managing multi-site teams.
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Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.
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Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.
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Commitment to anti-racism, inclusivity, and the promotion of human rights.
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Ability and willingness to travel frequently to field operations across the UK and Calais.
Desirable
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Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.
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Experience working with refugee communities or within the UK asylum system.
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Understanding of safeguarding, compliance, and humanitarian best practices.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.
All appointments are subject to enhanced safeguarding checks.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).
In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.