32 Employment retention specialist jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employability Services in Haringey.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.

This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.

This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

This is a part time post working 17.5 hours, please note salary listed is FTE.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.

You will be based at one of the following NHS mental health treatment teams:

• Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
• Community Rehabilitation Team Enfield, Park Avenue, Enfield Town

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service.

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year (FTE)
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE)

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)

Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)

Considerations:

Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.

We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.

This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.

This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

We have 2 x full time positions available as we are growing our team. 

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.

You will be based at one of the following NHS mental health treatment teams:

• Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
• Community Rehabilitation Team Enfield, Park Avenue, Enfield Town

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service.

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE)

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)

Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)

Considerations:

Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.

We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.

Do you want to make a real difference by supporting people to stay in work, and overcome challenges?

Job Title: Employment Specialist – Connect To Work
Salary: £28,951 - £32,316 per annum
Hours: Full Time – 37 hours per week
Contract: Permanent
Location(s): North Tyneside

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

We are recruiting for an Employment Specialist – Connect To Work in North Tyneside.

We are seeking a motivated and passionate Employment Specialist to support people across North Tyneside to secure and sustain meaningful employment. Working as part of a multi-disciplinary team, you will provide personalised employment support to individuals facing barriers to work, including those with mental health conditions, disabilities, long-term health conditions, or other complex needs.

You will work closely with employers, health professionals, community services, and local partners to create opportunities that enable people to achieve their employment goals. This is an exciting opportunity for someone who believes in the positive impact that good work can have on people's health, wellbeing, confidence, and independence.

Job Purpose

Using the Individual Placement & Support (IPS) model, you’ll provide person-centred information, advice and guidance to a caseload of around 25 clients, helping them access, return to, and sustain employment that is right for them.

You’ll also build strong employer relationships to source suitable opportunities and work closely with partners, including health providers, mental health services, JCP and other employment organisations, to ensure clients receive joined-up support.

We’re looking for someone who is:

• Passionate about supporting people in North Tyneside to access, return to, or sustain meaningful employment.
• A strong communicator, confident engaging with people, and referral partners and health care professionals.
• Equipped with strong analytical and problem-solving ability, able to assess needs and identify effective employment solutions.
• Skilled at building and maintaining strong employer relationships in line with the IPS and Connect to Work model, creating opportunities that support people to move into, return to, or sustain meaningful employment.
• Experienced at maintaining detailed participant paperwork and CRM records that demonstrate a person-centred, empathetic and proactive approach, evidencing tailored support and a genuine commitment to helping participants succeed.
• Highly organised, with the ability to manage a varied caseload and meet deadlines.
• Experienced in demonstrating the IPS Place, Train and Maintain approach through participant paperwork and CRM records, evidencing timely job search activity, personalised in-work support, ongoing engagement, and interventions designed to help participants obtain and sustain employment.

Closing Date: Friday, 25th September 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

About You

You will be an experienced and approachable HR professional with practical experience across the employee lifecycle, including recruitment, onboarding, employee relations, policies, people systems and workforce development.

You will be confident supporting managers and employees, providing clear and proportionate HR advice, knowing when issues require escalation, and helping ensure good employment practice across REN, HHU and the Bhip team.

You will be organised, adaptable and comfortable working across the partnership and a developing programme, building effective relationships while recognising the different responsibilities of each employer. You will also be willing to use your wider people, organisational and operational skills to support agreed priorities where capacity allows.

The Opportunity

This is an opportunity to provide a shared HR and people resource across REN and HHU, supporting both organisations and their joint delivery of the Bhip. as the partnership and its workforce grows and develops.

As a two-day-a-week role, the post also provides scope to contribute your wider skills to people development, organisational systems and agreed operational priorities where HR capacity allows, giving you a varied role while maintaining HR and people support as its core purpose.

We are looking for an inspirational new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. You may be an experienced CEO or have the skills and determination needed to step up into the role. We are looking for someone who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

The Opportunity

This is an opportunity to take a leading role in an ambitious five-year programme working to address how structural racism and discrimination contribute to health across Bradford District. You will provide specialist leadership on structural racism, policy and system influence, working alongside communities and partners to turn lived and community insight into credible structural analysis, practical action and demonstrable system change. From early in the programme, you will build the relationships and routes into health, care and wider systems needed to ensure emerging evidence reaches the places where decisions are made and, creates opportunities to test and evaluate change that is translated into opportunities to test, evaluate and embed change.

You will also shape Bhip’s anti-racism and structural discrimination learning, strengthen community leadership and influence, and generate evidence and learning that can inform policy and practice in Bradford and contribute to the National Lottery Community Fund’s National Collective.

About You/ The Role

You will be an experienced and credible leader with significant expertise in anti-racism, structural discrimination, policy and system change, and an understanding of how these contribute to health inequities.

This is not a generic EDI, policy or anti-racism role. It is Bhip’s specialist lead for racism and structural discrimination, responsible for applying structural analysis to community insight and evidence, building structural literacy and anti-racist capability, and working with communities and system partners to translate that learning into accountable changes in policy, practice, commissioning, governance and decision-making that drive demonstrable system change and improvement.

You will be equally comfortable working alongside Global Majority communities and community leaders, white allies, VCSE organisations, practitioners, commissioners, senior system leaders and change makers. You will combine strong analytical and policy skills with the ability to build trusted relationships, influence and constructively challenge, navigating complexity and resistance while maintaining a clear focus on shared power and institutional accountability.

Working closely with the Programme Lead and wider Bhip team, you will play a key role in turning community insight into defined system action and demonstrable, evaluated system change, generating evidence and learning that can be shared locally and nationally to influence wider policy and practice.

You will understand why organisations and systems can resist change and have the interpersonal, political and influencing skills to move people towards action, without diluting evidence or avoiding difficult challenge simply to maintain relationships.

The Bradford Health Inequities Programme (Bhip)

The Bradford Health Inequities Programme (Bhip) is a five-year programme funded by the National Lottery Community Fund and delivered jointly in partnership by Race Equality Network (REN) and Happy Healthy You (HHU). As part of the National Lottery Community Fund’s National Collective, Bhip is one of nine health inequities programmes established nationally to address health inequities caused by structural racism and discrimination.

Working alongside communities, voluntary, community and social enterprise (VCSE) organisations, the NHS, public services and other partners across Bradford District, Bhip will co-design, test and evaluate community-led approaches that address health inequities driven by structural racism and discrimination, influence policy and practice, drive system change, and generate evidence and learning for Bradford while contributing to the National Lottery Community Fund’s National Collective.

As an innovative five-year programme, Bhip is expected to evolve through community engagement, co-design, learning and evaluation. The Bhip team members should therefore expect their roles to develop over time in response to programme learning, funding and organisational requirements to achieve its aims.

We're looking for an organised and proactive HR & Office Coordinator to support the smooth running of our people processes and office environment. This is a varied role that would suit someone who enjoys working across HR administration, recruitment, compliance and office coordination in a small organisation.

As a close-knit team of around 30 staff (18 FTE), this role offers a broad range of responsibilities and the opportunity to be involved in many aspects of organisational life. Much of the role centres on coordination, administration and maintaining effective systems and processes, helping to ensure colleagues have the support they need to work effectively.

About the role

Working closely with managers and colleagues across the organisation, you will play a key role in supporting our people, maintaining compliance and helping our office environment run smoothly.

Key responsibilities include:

• Coordinating HR administration throughout the employee lifecycle, including onboarding, probation monitoring, employee records and contractual changes.
• Supporting recruitment activity, including advertising vacancies, arranging interviews, coordinating pre-employment checks and communicating with candidates.
• Maintaining accurate HR, safeguarding and compliance records and supporting organisational reporting requirements.
• Providing first-line support on HR processes and policies, escalating more complex matters where appropriate.
• Supporting health and safety, data protection and compliance activities through effective administration and record keeping.
• Coordinating office administration, supplies, room bookings and relationships with external providers.
• Helping to improve processes and systems while ensuring colleagues have the information and support they need.

About you

We're looking for someone who:

• Has experience in HR administration, recruitment, office management or a similar business support role.
• Is highly organised and able to manage a varied workload effectively.
• Has excellent attention to detail and is comfortable working with confidential information.
• Has strong written and verbal communication skills and enjoys building positive working relationships
• Is confident using Microsoft 365 and organisational systems.
• Is proactive, approachable and enjoys working as part of a small, collaborative team.

Experience of HR systems, office coordination, compliance administration or working in the charity, education, social care or public sectors would be beneficial but is not essential.

Why join CCS Adoption?

This is an opportunity to join a supportive organisation where your contribution will have a genuine impact. As a small team, we value collaboration, flexibility and a shared commitment to improving outcomes for children and families through adoption.

In return, we offer:

• Flexible working arrangements.
• Hybrid working.
• A supportive and friendly team culture.
• Opportunities to develop your skills across HR, recruitment, compliance and organisational support.
• Meaningful work that helps support children, families and communities.

If you're an organised and motivated administrator who enjoys variety and wants to make a difference, we'd love to hear from you.

Anyone joining the CCS team is subject to our safe recruitment and pre-appointment checks. This includes providing documentation to evidence the right to work in the UK, a Disclosure and Barring Service (DBS) check and written and telephone references. 

About you

As an experienced, innovative and strategic Communications Lead, you will bring a proven track record of developing and delivering communications strategies that build understanding, engagement, influence and meaningful change. This is an opportunity to establish and lead communications for a new, nationally significant programme from the ground up, bringing ideas, energy and initiative to a role that will evolve alongside Bhip.

The role requires someone who can think strategically while also being comfortable getting into the detail and making things happen. You will be equally comfortable developing communications strategy and shaping Bhip.’s narrative as you are producing practical, accessible communications and resources needed by community engagement teams on the ground. You will be able to move confidently between strategic communications, system-facing messaging and hands-on community communications, ensuring each supports the wider aims of the programme. You will be someone who does not wait for a brief or has the imitative to create their own and who actively identifies opportunities, develops ideas and takes them forward. Creativity and innovation will be important in shaping how Bhip communicates its purpose, work, learning and impact, alongside the strategic judgement to understand what needs to be communicated, why, to whom and through which channels.

You will be confident developing and evolving a communications strategy, identifying audiences, shaping messages, narratives and tone of voice, and considering how complex and sensitive issues are communicated.

Strong cultural awareness and understanding will be important, including an appreciation of how culture, language, identity and lived experience can shape how different communities understand and respond to information. The ability to adapt language and communications approaches so that information is clear, accessible, culturally relevant and meaningful, without losing context or nuance, will be central to the role.

The role will span communities, programme teams, partners and creative specialists, from photographers and videographers to designers, digital specialists and other creative partners. You will be able to listen, build relationships, understand different perspectives and use community insight to shape communications that connect with people. You will bring people together around ideas, work confidently across different areas of the programme and use sound judgement to turn opportunities into action.

An understanding of Bhip’s anti-discrimination purpose and community-led approach, alongside a genuine commitment to addressing health inequities caused by structural racism and discrimination, will be essential. You will be comfortable navigating ambiguity, responding to emerging opportunities and bringing curiosity, collaboration and a willingness to try new approaches to the role.

The Opportunity

This is an opportunity to establish and shape the communications function for Bhip from the ground up, playing a central role in how a new, nationally significant programme is understood, positioned and experienced. The Communications Lead will set the strategic communications direction for Bhip, shaping its narrative, language, messaging and voice, and ensuring communications support the programme’s wider ambitions to address health inequities, challenge structural racism and discrimination, strengthen community voice and influence meaningful system change.

With significant scope to shape the direction of communications, the role will span strategy, positioning, messaging, identity, campaigns, digital communications, creative content, media, storytelling and engagement. It will consider not only what Bhip communicates, but how it communicates it, ensuring language, stories and narratives are accessible, thoughtful, culturally relevant and reflective of the programme’s anti-racist and community-led approach

As Bhip develops through co-design, learning and evaluation, the communications strategy will evolve with it, creating opportunities to test new approaches, respond to emerging issues, share learning and strengthen the programme’s influence. The role will work across the programme and partnership to ensure communications are connected to the wider work of Bhip and contribute to its strategic ambitions.

With the freedom and responsibility to shape the communications direction of a five-year programme, you will help establish how Bhip communicates locally, regionally and nationally. The work will contribute not only to Bhip’s profile and impact across Bradford District, but to wider learning, influence and national conversations around health inequities, structural racism and discrimination through the National Lottery Community Fund’s National Collective.

About you

You will be a confident and approachable community engagement professional with strong digital and technology skills and the ability to make technology accessible to people with different levels of confidence, literacy, language and experience.

You will enjoy working directly with communities, sitting alongside people to solve practical problems, running groups and training, and finding culturally appropriate and creative ways to build digital confidence and independence. Through this work, you will identify common needs and help develop practical, culturally grounded training, resources and approaches that can be used more widely with communities.

You will also bring strong practical knowledge of digital tools and emerging technologies, including AI, and be able to support HHU colleagues to use technology effectively, safely and confidently in their community work.

This is an evolving role. You will be curious, adaptable and comfortable testing new approaches as technology, AI, community needs and Bhip develop, while maintaining good judgement around accessibility, privacy, ethics, risk and digital exclusion.

The Opportunity

You will join HHU and the Bhip programme at an important point in their development, as we expand our community work and explore how digital technology and AI can help reduce, rather than widen, health inequities. Through Bhip’s co-design, test-and-learn approach, there is real potential for what we develop to influence practice across Bradford and contribute learning more widely.

This is a distinctive and evolving role, combining hands-on community engagement with strong digital and technical expertise. You will help shape practical approaches to digital inclusion, develop culturally grounded support and training, and explore how emerging technology and AI can be used safely, ethically and creatively by communities and the HHU team.

You will also have opportunities to work creatively with Bhip’s co-design and communications colleagues and with digital filmmakers, content creators and others, exploring new ways for communities to participate, tell their stories, build skills and influence change through technology.

As technology, communities and Bhip develop, so will this role, giving you genuine scope to test ideas, learn what works and help shape how digital inclusion is approached in practice.

About you

You will be an experienced, approachable community-facing professional with a strong background in mental health, emotional wellbeing or psychosocial support and community engagement.

You will be skilled at building trust with people who may experience stigma, cultural, language or other barriers to accessing appropriate mental health support, particularly within Global Majority communities.

You will be confident facilitating groups and sensitive conversations, culturally aware and non-judgemental, with the judgement to provide appropriate early support while maintaining clear professional boundaries. You will be proactive, adaptable and able to develop creative approaches that respond to the different needs of communities.

The Opportunity

This is an opportunity to join Happy Healthy You and help develop its community-based mental health and emotional wellbeing work and related activities, building on trusted relationships while creating new approaches and support shaped around what communities actually need.

Through working on the Bhip Programme, you will reach people and communities who may be less connected to existing mental health support, creating safe, culturally responsive ways to talk about mental health, build connection and access appropriate support. Working alongside communities and the wider Bhip team, you will help turn lived experience, stories and insight into better community responses, stronger pathways and practical changes to how mental health support works across Bradford.

As the Director of People and Culture, you will provide strategic leadership across all aspects of People & Culture within the organisation. You will work closely with the CEO, Leadership Team, Governance Team and Board of Trustees to develop a positive, inclusive and people-focused culture, while ensuring effective recruitment, employee relations, learning and development, performance management and people policies across the organisation.

What you'll do 

• Lead the organisation’s People & Culture strategy, ensuring it supports our charitable purpose, organisational priorities and values.
• Provide strategic leadership and advice on workforce planning, recruitment, reward, employee relations, organisational development and change.
• Lead the development of a positive, inclusive and values-led culture, supporting employee engagement, wellbeing, learning, performance and retention.
• Oversee People & Culture governance, policies, systems, compliance and workforce reporting, providing assurance and recommendations to senior leaders and the Board.

Position: Volunteer Coordinator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility to work from home
Salary: £26,912 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 per annum, increasing to £28,594 after 6 months service and satisfactory performance and to £30,276 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.

About the Role

As a Volunteer Coordinator, you will:

• Plan and manage volunteering opportunities across our income generating activities.
• Recruit and onboard new volunteers, ensuring an outstanding experience.
• Create and deliver engaging volunteer campaigns to grow our community.
• Support and maintain strong relationships with volunteer organisations and local partners.
• Monitor and improve volunteer engagement and retention to strengthen our impact.

About You

We’re looking for someone who:

• Has experience working with and recruiting volunteers.
• Can build strong relationships with diverse communities.
• Has excellent organisational and communication skills.
• Is confident using IT systems, including Microsoft Office and CRM platforms.
• Is creative, enthusiastic, and passionate about supporting the MS Society’s work.

Why Join the MS Society?

• Be part of a charity that’s making a real difference to people living with MS.
• Hybrid and flexible working options.
• A supportive and inclusive workplace culture.
• Opportunities for professional development and career growth.

Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.

Closing date for applications: Wednesday 30 September 2026
Anticipated interview date: w/c5 October 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About you

You will be an experienced, confident and highly approachable community-facing professional with a strong background in physical activity, health and wellbeing and community engagement.

You will be skilled at building trust and opening doors with diverse communities, particularly Global Majority communities and people experiencing health inequities, and able to engage people who may not usually access health and wellbeing opportunities.

You will be practical and hands-on, equally comfortable coordinating physical activity, developing new community relationships, facilitating conversations and supporting people to become more involved as volunteers, champions and community leaders.

You will be culturally aware, proactive and creative, bringing new ideas about how physical activity and community engagement can reach different communities and people across the life course.

The Opportunity

This is an opportunity to join Happy Healthy You and build on its established physical activity and movement work in trusted community settings across Bradford, taking responsibility for existing provision while developing new approaches, partnerships and opportunities to reach more people

As part of the Bhip Programme, you will use physical activity as a route to open doors into new communities, neighbourhoods and age groups, including younger adults, and build relationships that lead to deeper engagement, insight, co-design and community leadership. Working with the wider Bhip team, you will help turn what communities experience and their insights into practical action and enable wider system change.