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Top job
Closing in 6 days
BMS World Mission, Didcot, Oxfordshire (Hybrid)
£24,743 - £25,743 per year
This role is central to ensuring the accuracy and integrity of our income processing and giving the best to our supporters.
Posted 1 day ago
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Page 2 of 40
Didcot, Oxfordshire (Hybrid)
£24,743 - £25,743 per year
Full-time
Permanent
Job description

About the role:

As a key member of the Supporter Services team, you will be responsible for the following areas. This role is central to ensuring the accuracy and integrity of our income processing and giving the best to our supporters.

Donation Processing and Financial Accuracy: Handling donations, analysing bank statements, managing direct debits, and ensuring gift aid/GDPR compliance.

Supporter Communication: Responding to enquiries on the phone and in emails, sending thank you letters and receipts.

Database integrity: Maintaining accurate database records that support the Finance and Supporter Engagement teams.

About you:

You will be passionate about delivering excellent supporter care and committed to continuous improvement. Attention to detail is essential, as is the ability to work flexibly and collaboratively within a team. You’ll be keen to improve our systems and processes, and confident in handling financial and database-related tasks. Experience in customer service or supporter care is desirable, and a willingness to learn and grow in the role is key.

Why this role matters:

This role sets the standard for supporter care within the organisation. You’ll be on the front line of building and maintaining relationships with our supporters and churches, ensuring every interaction reflects our commitment to showing our supporters how valued they are.

If you’re someone who thrives in a detail-oriented, mission-driven environment and wants to make a meaningful impact—we want to hear from you!

Application resources
Posted by
BMS World Mission View profile Organisation type Registered Charity Company size 51 - 100

BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need

Refreshed on: 17 September 2025
Closing date: 24 September 2025 at 09:00
Tags: Administration, Customer Service, Accounting, Accounts Payable, Engagement / Outreach, Helpline

The client requests no contact from agencies or media sales.