Employment support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: Northeast/ Yorkshire/Northwest
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
-
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
-
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
-
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
-
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
-
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
-
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
-
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
-
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
-
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
-
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
-
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
-
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
-
Strong understanding of the challenges faced by young people with offending histories.
-
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
-
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
-
Knowledge of local labour market, training providers, and employability services.
-
Proficient IT skills and ability to maintain accurate case records and outcomes data.
-
Ability to work independently and manage a dynamic caseload.
-
Commitment to equality, diversity and inclusion in employment and service delivery.
-
A flexible and collaborative approach to partnership working.
Desirable Criteria:
-
Direct experience working with The Skill Mill or similar social enterprise programmes.
-
Lived experience of youth justice, care, or NEET pathways.
-
Knowledge of trauma-informed practice.
-
Experience collaborating with employers or brokering placements.
-
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
-
Familiarity with case management systems or youth work platforms.
-
Qualification in careers guidance, youth work, or coaching.
-
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
-
Enhanced DBS check required.
-
Willingness to work flexible hours, including occasional evenings/weekends.
-
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: South of England / London
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
-
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
-
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
-
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
-
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
-
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
-
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
-
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
-
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
-
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
-
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
-
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
-
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
-
Strong understanding of the challenges faced by young people with offending histories.
-
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
-
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
-
Knowledge of local labour market, training providers, and employability services.
-
Proficient IT skills and ability to maintain accurate case records and outcomes data.
-
Ability to work independently and manage a dynamic caseload.
-
Commitment to equality, diversity and inclusion in employment and service delivery.
-
A flexible and collaborative approach to partnership working.
Desirable Criteria:
-
Direct experience working with The Skill Mill or similar social enterprise programmes.
-
Lived experience of youth justice, care, or NEET pathways.
-
Knowledge of trauma-informed practice.
-
Experience collaborating with employers or brokering placements.
-
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
-
Familiarity with case management systems or youth work platforms.
-
Qualification in careers guidance, youth work, or coaching.
-
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
-
Enhanced DBS check required.
-
Willingness to work flexible hours, including occasional evenings/weekends.
-
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
To apply please send the CV and cover letter.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: Midlands
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
-
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
-
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
-
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
-
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
-
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
-
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
-
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
-
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
-
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
-
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
-
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
-
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
-
Strong understanding of the challenges faced by young people with offending histories.
-
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
-
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
-
Knowledge of local labour market, training providers, and employability services.
-
Proficient IT skills and ability to maintain accurate case records and outcomes data.
-
Ability to work independently and manage a dynamic caseload.
-
Commitment to equality, diversity and inclusion in employment and service delivery.
-
A flexible and collaborative approach to partnership working.
Desirable Criteria:
-
Direct experience working with The Skill Mill or similar social enterprise programmes.
-
Lived experience of youth justice, care, or NEET pathways.
-
Knowledge of trauma-informed practice.
-
Experience collaborating with employers or brokering placements.
-
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
-
Familiarity with case management systems or youth work platforms.
-
Qualification in careers guidance, youth work, or coaching.
-
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
-
Enhanced DBS check required.
-
Willingness to work flexible hours, including occasional evenings/weekends.
-
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
More information about who we are can be found on our Smart Works website.
About the Role
We are looking for a proactive, compassionate, organised and collaborative individual who has a passion for supporting and empowering women in their employment journeys.
The South London Service Delivery Executive will play a key role in both the South London Centre and the wider Service Delivery Team across London. They will support with the smooth running of our service, create a welcoming atmosphere for all clients, volunteers and visitors and ensure that there is strong consistency and quality across every aspect of the service we deliver.
The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.
How to Apply
Please head to our website to read the full job pack and then sumbit your CV and Cover Letter through our recruitment system.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please get in touch and we'd be happy to support.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Leeds General Infirmary Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
Key Responsibilites
The post holder’s primary duties and responsibilities are as follows:
-
Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
-
Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
-
Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Contributing towards report writing through the writing case studies and narrative to support data collection.
-
Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
-
Deliver awareness raising presentations to clinical colleagues and departments.
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Organise and facilitate outpatient and in person legal clinic drop-in sessions.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
-
Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
-
Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
-
Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
-
Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
-
Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Please find the recruitment pack attached for full details.
How to apply
Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role.
Closing date: Thursday 30th April 2026
First stage virtual interviews: TBC
Second stage in-person interviews: TBC
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Mason Foundation is a national charity supporting neurodivergent young people and communities to thrive. We deliver three core programmes: Propel (neuroinclusive employment support for young people aged 14 to 25), Community Mile (locally led physical activity with trained Champions), and community impact programmes. We work across England and Scotland, partnering with schools, colleges, community youth settings, employers, and local communities to champion neuroinclusion and create opportunities for people to thrive.
We're proud to create an inclusive, supportive workplace where everyone can succeed.
The Opportunity
We currently have an exciting opportunity for a Programme Delivery and Support Coordinator to be the delivery arm of The Mason Foundation in the North West, delivering all three of our programmes across the region.
As the Training and Support Worker, you will engage with schools, colleges, community settings, employers, and local communities, delivering training, supporting implementation, and championing neuroinclusion. You will deliver Propel (neuroinclusive employment support), Community Mile (locally led physical activity), and community impact programmes that empower underserved communities.
You will be required to travel regularly to deliver face to face training within schools, colleges, community settings, and workplaces across the North West.
What We're Looking For
• A passionate advocate for neurodivergent young people and communities with experience in SEND, employability, community development, or physical activity
• Strong facilitator who can deliver engaging, impactful training to diverse audiences
• Excellent communicator who builds genuine relationships across education, community, and employer sectors
• Self-motivated with a 'make it happen' attitude and ability to work independently
• Team player who understands the importance of collaboration
• Comfortable working part time hours efficiently
• Driving licence and access to a vehicle (essential)
Why Join Us
In return, you get to work for an ambitious, values driven charity making a real difference in the lives of neurodivergent young people and communities. You will have the flexibility of remote working, opportunities to shape the programmes in the North West, and the chance to be part of a supportive team where everyone's contributions matter.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. We are especially keen to encourage applications from people currently under represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour.
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.



The client requests no contact from agencies or media sales.
JOB TITLE: Kinship Community & Family Support Worker
RESPONSIBLE TO: Kinship Services Manager
HOURS OF WORK Part-time 28hours (evening and weekend work will be required)
LOCATION: Hybrid – in person community delivery, with requirements to attend office base in Edinburgh/East Lothian, and home working possible
SALARY / GRADE: Fixed term 24 months (with potential for extension, funding allowing)
Grade 4 / £28,615 per annum fte – pro-rata
KEY WORKING RELATIONSHIPS
•Kinship Services Manager
•Adoption UK Scotland and Kinship service colleagues
•The Adoption and Kinship Community in Scotland
•Local Authorities and external commissioners
PURPOSE OF THE ROLE
·To support the community work of Adoption UK Scotland and their kinship services, to provide professionals, parents/carers, children, and young people access to information, resources, and services for kinship communities and to engage with families in their local communities.
·To offer a front-line service, primarily to kinship families based in the East Lothian Community, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and family events. Support of events in other areas in Scotland based on resources and availability.
·To hold and manage kinship care family cases, providing direct family support within service guidelines and delivery model.
·Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together kinship families and individuals, enable peer support, build a sense of community and promote an active and supportive Community Network.
·To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.
·To be part of the wider kinship service team within Adoption UK Scotland, working across teams and services.
·Work collaboratively with colleagues across all services areas of Adoption UK
MAIN DUTIES AND RESPONSIBILITIES
·Working alongside service leads within the kinship teams, and with the wider community team members to plan and deliver specific events and activities for East Lothian Council Kinship community members, and kinship families in wider areas where resources and availability allows.
·Provide administrative coordination for community groups, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.
·To facilitate referral meetings with new kinship carers accessing the East Lothian Kinship Support Service, including initial assessment of need to identify suitable support and signposting requirements
·To hold responsibility for administrative requirements relating to referrals and cases within the East Lothian Kinship Support Service, including setting up new cases and recording service delivery interactions, using existing Adoption UK systems and processes
·To work with colleagues in the Foundations for Families kinship support service to support delivery where time and resources allow, and coordinate activities between services where appropriate.
·To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.
·To work alongside Adoption UK colleagues to develop and improve resources and services for kinship carers
Knowledge and experience
- Demonstrable knowledge and understanding of the kinship legislation system, issues and challenges faced by kinship individuals. (Essential)
- Experience of engagement and direct work with families (Essential)
- Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
Qualifications and Education
- Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Essential)
Skills and abilities
- Report writing and record keeping (Essential)
- Excellent communication skills, both written and verbal (Essential)
- Ability to build and maintain relationships (Essential)
- The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)
Accountability
- Liaise with colleagues to share updates and information
- Report to supervisor and relevant managers and external commissioners on activities
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekends.Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* To develop support plans and risk management plans.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
* Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
* Report any observations relating to customers welfare
* Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
* Maintain records as required at the project under the direction of Management
* Participate in team meetings/reviews and the general development of the service
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About Us
Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities -
To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.
Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post
Experience Required -
Providing practical and emotional support to women and children affected by domestic violence
Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc
Developing and maintaining effective working relationships with external agencies
Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
Benefits
-
31 days annual leave (excluding bank holidays)
-
Up to 6% matched pension contribution
-
Free access to Employee Assistance Programme
-
Life Assurance scheme while in employment (a lump sum of 4 times salary)
-
Cycle to Work scheme
-
Health Cash Plan scheme available to all employees from day one
-
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.
The client requests no contact from agencies or media sales.
Job title: Employment Coach – Northern Futures
Salary: £25,229 – £27,885 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term until 31 March 2027
Location: Available posts within the North East Combined Authority region (Co Durham, Newcastle, Northumberland, North Tyneside, South Tyneside, Sunderland & Gateshead)
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
As an Employment Coach, you will manage a caseload of participants aged 18-24 years old, and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
Within this role you will be required to source new referrals who are predominantly economically inactive; complete the enrolment paperwork, including development plans and eligibility checks. You will also be required to attend events and present the delivery model to referral sources to attract additional referrals.
Successful employment coaches believe in the potential of every individual they work with.
A bit about you
We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. We’re in search of individuals who have prior experience in employment coaching, case management, or related fields, ideally with a focus on economically inactive individuals. You will have strong interpersonal skills with the ability to build rapport whilst being empathetic, patient, and proficient in communicating with individuals from various backgrounds.
You will be passionate about empowering others to recognise their strengths, overcome obstacles, and achieve their goals. Believing that with the right support and guidance, individuals can take control of their own futures and succeed in the labour market.
Closing date: Midnight on Tuesday 14th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Newham.
£28,808.00 per annum, working 40 hours per week pro rata.
Shift Patterns- 08:00-16:00, 14:00-22:00 inclusive of weekends
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
* Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
* Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.
* Proactively engaging in learning and development activities to increase knowledge and skills on an ongoing basis
* To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
* To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
* The ability to be self-servicing in the terms of computer/word processing is a requirement of this post. If the appropriate I.T. skills are not gained by the recruitment stage, appropriate training may be provided by Look Ahead
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
* Maintain records as required at the project under the direction of management.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can-do attitude
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
Typical qualifications from none to NVQ Level 2 or equivalent - whilst you may have little or no previous relevant sector work experience, eagerness to learn and engage with customers positively is a must. Look Ahead values experience of applicants who have used our services or those similar to Look Ahead services.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you looking for a new challenge and a genuinely rewarding role?
We are seeking a dedicated and empathetic Floating Support Worker to join our Stopover Supported Housing team in Brighton & Hove.
Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.
You will work primarily within our low-level floating support project, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.
Why Join Impact Initiatives?
Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:
· Regular wellbeing and reflective pathway sessions with an external psychologist
· Supervision and restorative circles facilitated by external professionals
· A supportive, experienced team environment where your voice is heard
A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:
· Work 3 days on, get 1 day off
· Work 4 days on, get 2 days off
· Alternate weekends off guaranteed
· Paid sleep-in shifts included
Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.
A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.
We’re Looking for Someone Who Can:
- Build trauma-informed, empowering relationships with young women aged 16–25
- Support residents to access education, employment or training
- Assist with personal and emotional matters such as health, relationships, and wellbeing
- Co-facilitate life skills sessions and support group activities
- Work within safeguarding, risk management, and confidentiality frameworks
- Work flexible hours on a rota that includes evenings, weekends and sleep-ins
Who You Are:
- You have experience supporting young people or vulnerable individuals
- You understand trauma-informed care and are committed to inclusive, non-judgemental practice
- You’re emotionally resilient, calm under pressure, and a strong team player
- You’re confident using IT systems and can maintain accurate, professional case records
- You’re reliable, flexible, and passionate about improving young lives
To Apply:
Please visit our jobs page to apply on the Impact Initiatives website
Additional Information:
- This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
- Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.
- This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
- We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
- All interviews will be held in person – we are unable to accommodate virtual interviews.
Closing date: Friday 1 May 2026
Interview dates: During week commencing Monday 11 May 2026
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Westminster
£28,808.00 per annum, working 40 hours per week
Shift pattern - 07:00 - 15:00 or 13:00 - 21:00. This will sometimes include weekend shifts and covering bank holidays.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate, and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can-do attitude
? Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Support Worker – Criminal Justice
Salary: £20,960 per year (full time equivalent £26,200)
Hours: 30 hours per week
Contract type: Permanent
Location: Taunton - with travel across Somerset
Additional information:
- Valid driver's license and access to a car for business purposes
- Participation in an out-of-hours on-call rota
- This role is based at our Taunton office, with regular travel required within a 30-mile radius across Somerset
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Support Worker within our Criminal Justice Service, you’ll be a steady, positive presence for people leaving prison who’ve recently experienced homelessness. Many clients are navigating trauma, mental ill‑health, substance use, domestic abuse and ongoing involvement with the justice system.
You’ll be responsible for managing referrals, completing needs/risk assessments, and providing tailored support that empowers clients to maintain their accommodation and make positive life changes. You’ll work closely with key partners such as the National Probation Service, Police, and other support agencies to create effective, multi-agency support plans.
Day to day, you’ll help with benefit claims and budgeting, coach the skills for safe, stable tenancies and ensure accommodation meets high health & safety standards. You’ll also keep clear, timely records and contribute to reporting for partners and funders, playing a vital role in the wider success of the service.
Ready to make a real difference every day? Apply now.
What you’ll be doing:
- Build positive and effective working relationships and agreements with external agencies which will include working closely with criminal justice services
- Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs
- Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation
- Ensure all new clients moving into the service understand their rights, responsibilities and the conditions of their licence agreement
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
- Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role.
If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.
1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday.
1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
What you'll bring:
Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

