Employment support jobs

Job Title: Employment Consultant (North Wales)

Location: Home- and community-based with local travel (must be located within 2 hours’ commuting distance of the concentration of clients in the North Wales region, which is around Colwyn Bay and Wrexham)

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

We are now seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.

You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.

Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.

With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation to find out more about this role, please call Kirsty Gronow.

The closing date for this vacancy will be 22 March 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

First stage interviews are expected to take place on 26 March, with second stage interviews scheduled for 1 April.

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ closure between Christmas and New Year), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution, rising to 14% after 5 years.
• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

Type: Permanent, Full-time, 35 hours per week

Location: London, United Kingdom (Hybrid)

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.

About the role

This is an exciting opportunity for somebody passionate about MAP’s work with a keen eye for detail, looking to enhance their data processing skills, to play a key role in maintaining MAP’s Dynamics 365 CRM system through a period of significant development. With Dynamics 365 introduced in 2024, the Supporter Database Officer will support the Charity with vital data imports. The postholder will work with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.

The management of financial data will feature prominently in the day-to-day responsibilities of the potholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will support the secure and efficient processing of payments data. The postholder is responsible for supporting complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.

The Supporter Database Officer will work closely alongside the Senior Supporter Database Officer and Supporter Database Manager. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.

Key Responsibilities

The Supporter Database Officer is responsible for supporting the effective operation of MAP’s Dynamics 365 CRM system, with a particular focus on data imports, income processing and data quality. The role involves carrying out regular and complex data imports from payment providers, response handling agencies and internal teams, ensuring secure data handling and adherence to established processes. The postholder supports ongoing improvements to import procedures and contributes to maintaining clear documentation.

A significant part of the role involves supporting accurate and timely income processing. Working closely with the Finance team, the postholder applies correct coding to income, assists with daily and monthly reconciliation processes, investigates discrepancies across systems and helps maintain appropriate audit trails and financial controls.

The role also supports CRM development and system enhancements by working with colleagues across Fundraising to understand requirements and assisting with testing new functionality or third-party integrations. The postholder ensures compliance with MAP’s data protection policies, maintains accurate consent and suppression records, and escalates any data quality or compliance concerns as needed.

In addition, the Supporter Database Officer responds to data queries from internal stakeholders, supports reporting and data selection requests, contributes to user documentation and training, and deputises for the Senior Supporter Database Officer when required.

About You

You will have experience working with CRM systems or large datasets and an understanding of data import processes. You will possess strong Excel skills and be willing to develop your technical knowledge further, including SQL. Experience supporting income processing and financial reconciliation is desirable, alongside an understanding of CRM system design principles.

You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to investigate and resolve data discrepancies. You will be organised, adaptable and able to meet deadlines in a fast-paced environment, with strong communication and teamwork skills.

An awareness of GDPR, fundraising regulations and financial controls is essential. Experience within a charity CRM environment, supporting fundraising communications or working with supporter data, as well as familiarity with SQL or data visualisation tools such as Power BI, would be advantageous.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 

 How to Apply

Please submit your CV on our career site before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Type: Permanent, Full-time, 35 hours per week

Location: London, United Kingdom (Hybrid)

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.

About the role

This is an important opportunity for somebody passionate about MAP’s work with an interest in system design, strong data skills and an eye for detail to play a key role in shaping and maintaining MAP’s Dynamics 365 CRM system. With Dynamics 365 introduced in 2024, the Senior Supporter Database Officer will play a vital role in meeting the charity’s data import needs and enhancing its infrastructure. The postholder will be involved in system design and data quality management associated with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.

The management of financial data will feature prominently in the day-to-day responsibilities of the postholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will deliver the secure and efficient processing of payments data. The postholder is responsible for completing complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.

The Senior Supporter Database Officer will closely support the work of the Supporter Database Officer and will deputise for the Supporter Database Manager when required. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.

Key Responsibilities

The Senior Supporter Database Officer is responsible for maintaining the integrity, accuracy and effective use of MAP’s Dynamics 365 CRM system. The role leads on complex data imports from payment providers, agencies and internal teams, ensuring robust processes, strong data quality controls and clear documentation. The postholder oversees secure data handling and conducts regular quality checks to maintain system accuracy.

A key aspect of the role is income processing and financial reconciliation. Working closely with Finance, the postholder ensures accurate coding of income, supports daily and monthly reconciliations, investigates discrepancies and maintains appropriate audit trails and financial controls.

The role also contributes to CRM development by gathering requirements from Fundraising colleagues, supporting system improvements and assisting with testing and implementation. The postholder ensures compliance with data protection regulations, maintains consent records and supports reporting and data insight needs across Fundraising.

As a senior team member, they provide guidance to the Supporter Database Officer, deliver user training and deputise for the Supporter Database Manager when required.

About You

You will have strong experience working with CRM systems, ideally Microsoft Dynamics 365, alongside advanced Excel skills and working knowledge of SQL. You will be confident managing large datasets, complex imports and income reconciliation processes.

You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to translate business needs into effective system solutions. Experience working with supporter or customer data, alongside knowledge of GDPR and financial controls, is essential.

You will be an effective communicator, comfortable working across teams and with external suppliers, and able to manage competing priorities in a fast-paced environment. Experience within a charity CRM function and familiarity with tools such as Power BI would be advantageous.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 

 How to Apply

Please submit your CV on our career page before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community

Our UK Programmes team is focused on supporting refugees in the UK to integrate and rebuild their lives. Employment is considered to be the most critical element of successful refugee integration. Over the last nine years we have built the Specialist Training and Employment Programme (STEP) to deliver high quality centred support, technical expertise, valued partnerships and outstanding outcomes. STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding, work in the UK.

STEP supports refugees to develop the skills and identify the opportunities they need to secure sustainable employment.  We are now looking to recruit an Employment Advisor to provide an exemplary level of in-person and remote support to STEP clients in the Cambridge area. 

You will be working directly with refugee clients, providing high quality 1:1 advice and guidance to help them on their employment journey. You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements, and achieving and sustaining paid employment. 

About you

We are looking for candidates who have:

• Proven experience or knowledge within the employment sector
• Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment.
• Knowledge of adult learning/vocational training
• Experience of delivering 1:1 advice and guidance and coaching
• Experience of reviewing and supervising a case load of participants
• Awareness of Safeguarding people at risk and maintaining professional boundaries
• Experience facilitating group workshops
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• Advanced level of English
• Competency in either Ukrainian, Darsi/Farsi or Pashto

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 25th and 26th March 2026.

Role Overview

The Tower Project’s award-winning JET Service is seeking a passionate and skilled Disability Employment Adviser to help transform the employment prospects of adults and young people with learning disabilities and autism.

This is a varied community-facing role combining personalised employment support, employer partnership working and in-work coaching. You will manage a caseload of aproximatley 25 clients at different stages of their employment journey and work collaboratively with colleagues, employers and referral partners to create meaningful employment opportunities.

You will be supported by the Employment Support Team Lead and will play an important role in delivering positive, measurable outcomes for individuals across East London.

Main Duties and Responsibilities

IAG and Employment Support

You will act as the key adviser for a cohort of clients, delivering high-quality, person-centred employment support that leads to sustained paid outcomes.

You will:

• Build positive working relationships with referral partners including the Community Learning Disability Team, education providers and local support organisations.
• Complete vocational profiling, better-off calculations and personalised support plans focused on employment aspirations.
• Deliver one-to-one sessions to support CV development, interview preparation, confidence building and workplace readiness.
• Support clients to access appropriate training, qualifications and work experience opportunities aligned to their goals.
• Help clients identify and overcome barriers to employment through practical, solution-focused support.

Employer Partnerships and Job Matching

You will contribute to the development and maintenance of inclusive employer partnerships across the local area.

You will:

• Support the development of relationships with employers in a range of local sectors to support client progression.
• Promote inclusive recruitment practices and reasonable adjustments.
• Provide guidance and reassurance to employers on supporting employees with learning disabilities and autism.
• Work collaboratively with colleagues to match clients to suitable roles that reflect their strengths and aspirations.
• Maintain ongoing contact with employers to support sustained placements and positive working relationships.

In Work Support and Job Coaching

Where clients progress into employment, you will provide initial structured in-work support to help clients succeed and grow in their roles

You will:

• Conduct job and task analysis to ensure clear understanding of workplace expectations.
• Support employers to implement appropriate adjustments.
• Deliver workplace coaching using structured approaches such as Training in Systematic Instruction (TSI), gradually reducing support as independence develops.
• Monitor progress in partnership with the employer and client to support sustained employment.

Career Development

Support clients who are in sustained employment to explore progression opportunities, further training and career development pathways.

Monitoring and Administration

• Maintain accurate and timely client records in line with organisational requirements.
• Contribute to performance reporting, case studies and outcome data as required.
• Ensure compliance with safeguarding, confidentiality and data protection standards.

General Responsibilities

• Work towards agreed performance targets and contribute to overall team outcomes.
• Represent the service professionally at meetings and partnership events. 
• Build and maintain positive relationships with clients, employers and stakeholders.
• Keep up to date with relevant employment and benefits legislation.
• Follow the organisation’s policies, procedures.
• Participate in supervision, appraisal and ongoing professional development.
• Contribute to a positive, collaborative and inclusive team culture.

The Tower Project is an East London based disability charity that delivers a wide range of innovative services for children, young people and adults with learning disabilities and autism.

At the forefront of its innovative services delivery is the award-winning Tower Project Job, Enterprise, and Training (JET) Service, East London’s leading provider of supported employment and training services for young people and adults with learning disabilities and autism.

As Job Coach, you will empower adults of all ages with learning disabilities and autism to build real workplace skills through our paid accessible apprenticeship programmes. You will deliver focused, hands-on coaching to help apprentices succeed on their apprenticeships and progress into sustained employment, whether with their placement host or another employer.

Main Duties and Responsibilities

Job Coaching

You will provide hands-on workplace coaching that enables clients to develop competence, independence and resilience, supporting successful progression into sustained employment.

• Deliver in-work coaching, breaking tasks into manageable steps and systematically fading support.
• Conduct detailed job and task analysis to ensure clarity of role expectations.
• Support apprentices to develop technical skills, workplace behaviours and professional standards.
• Produce in work communication passports for apprentices and identify and implement reasonable adjustments in partnership with employers.
• Support apprentices to manage workplace anxiety, communication differences and confidence barriers.
• Develop natural workplace supports, including peer mentors and team-based assistance.
• Provide structured travel training to promote independent commuting.
• Monitor progress against apprenticeship goals and employment outcome targets.

Employer Partnerships and Placement Support

Maintain professional, positive relationships with employers and placement hosts secured through the JET employer engagement strategy.

• Act as the key day-to-day contact for employers once an apprentice is placed.
• Support employers to implement inclusive practices and reasonable adjustments.
• Provide guidance on supporting employees with learning disabilities and autism.
• Identify progression opportunities within existing employer partnerships.
• Escalate new employer development opportunities to the Employment Support Team.

Advice, Guidance and Development

You will deliver structured, person-centred support that enables clients to clarify their employment aspirations and take practical, achievable steps towards sustained paid work

• Develop vocational profiles identifying strengths, aspirations and support needs.
• Deliver structured one-to-one sessions reviewing progress and updating action plans.
• Support development of employability skills including CV preparation, interview techniques and workplace communication.
• Encourage independence, resilience and self-advocacy.

Monitoring & Reporting

• You will ensure accurate tracking of client progress and contribute to demonstrating service impact.
•  Maintain accurate and up-to-date digital records and action plans.
• Track outcomes and contribute to performance data and reporting requirements.
• Contribute case studies and evidence demonstrating sustained employment outcomes.
• Ensure compliance with safeguarding, data protection and health and safety policies.
• Support employers with completing workplace risk assessments prior to placement start.

Professional Responsibilities

• You will uphold high professional standards while contributing to the overall success of the service.
• Work towards agreed KPIs relating to sustained employment and progression.
• Participate in supervision, appraisal and ongoing professional development.
• Maintain knowledge of supported employment practice and inclusive workplace standards.
• Promote equality, diversity and inclusion in all aspects of work.
• Represent the service professionally with employers and partner organisations.
• Undertake any other reasonable duties required to support effective service delivery

Circle Collective is a London-based youth employment charity working with communities to improve access to employment, training, and life opportunities for young people. We focus on partnership-led, place-based approaches, working with local authorities, employers, housing providers, and community organisations to deliver programmes that respond to local need. We support young people aged 16–25 to access real opportunities, develop confidence, and secure sustainable employment. We are looking for an experienced Senior Job Coach to play a key role in delivering our Back Your Future programme in Lewisham.

The Opportunity

We are seeking an experienced Senior Job Coach to play a key role in delivering our Back Your Future programme in Lewisham.

This is a senior, hands-on role combining direct delivery with performance accountability, employer engagement and safeguarding leadership.

Key Responsibilities Will Include:

• Delivering high-quality one-to-one coaching and group employability workshops

• Managing a complex caseload of young people facing multiple barriers

• Supporting progression into sustained employment, education or training

• Building and maintaining strong employer partnerships

• Driving KPI performance and maintaining accurate CRM records

• Ensuring high standards of safeguarding and risk management

• Contributing to funder reporting, audits and continuous improvement

The Successful Post Holder Must Have:

• A strong track record of achieving job outcomes in a target-driven or contract-funded environment

• Experience engaging employers and creating employment opportunities

• Safeguarding experience working with vulnerable young people

• Confidence managing data, KPIs and compliance requirements

• Excellent organisational skills and the ability to manage competing priorities

• A genuine commitment to improving opportunities for young people

If you are motivated by impact and want to play a meaningful role in helping young people move into sustainable employment, we would love to hear from you.

If you are motivated by impact, value collaboration and lived experience, and want to play a meaningful role in helping young people move into sustainable employment, we would love to hear from you.

How to Apply

To apply for the Senior Employment Coach position, please submit the following:

• A current CV highlighting your relevant experience in employability coaching, employer engagement, and safeguarding.

• A cover letter outlining how you meet the essential criteria listed in the job description, explaining why you are interested in this role, how your experience aligns with the responsibilities, and your motivation for supporting young people

Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager

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About the Role

UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.

As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.

You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.

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Key Responsibilities

1. Client Support & Employability Delivery

• Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
• Build trusted relationships with clients who may have complex needs or low confidence
• Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
• Support job searching, training enrolment and digital access where needed
• Deliver regular group employability workshops (monthly or fortnightly)
• Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.

2. Assessment & Action Planning

• Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
• Develop and monitor personalised action plans for employment, volunteering, or education
• Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)

3. Employer and Partner Engagement

• Develop relationships with local employers, volunteering bodies and training providers
• Promote the strengths and potential of UR4Driving participants to external partners
• Support a small number of participants into direct job, training or volunteering placements

4. Monitoring and Outcomes

• Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
• Track attendance, engagement and progress across all participants
• Contribute to reports, case studies and service evaluation as required

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Person Specification

Essential

• Empathy, patience and the ability to build rapport with individuals with complex lives
• Experience supporting clients into employment, education or volunteering
• Knowledge of barriers faced by ex-offenders and vulnerable adults
• Excellent communication and motivational skills
• Strong organisational skills and the ability to manage a caseload
• Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
• Confident with CV development, disclosure support, job search and basic digital tools
• Commitment to safeguarding, equity, and trauma-informed practice

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Desirable

• Experience facilitating group workshops or training
• Knowledge of local employment and training opportunities in West London
• Understanding of the Rehabilitation of Offenders Act and related guidance

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Why Join Us

The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.

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How to Apply

Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.

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Recruitment Process

• Panel interview focused on your experience, motivation and approach.

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Closing Date

11.30pm, Sunday 8th March 2026

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Hours: 35 hours per week 
Contract: Fixed term to March 2027 
Location: Hybrid, with regular travel across Hastings & St Leonards 
Reports to: Citadel Coordinator – Hastings 

About Housing Justice 

Housing Justice brings communities together to tackle homelessness by building personal connections, fostering belonging, and working for justice in the housing system. We train and support volunteers to provide personalised assistance that helps people access accommodation, navigate services, and rebuild stability. 

We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About Citadel and your role 

Citadel is a volunteer-powered homelessness prevention project supporting people experiencing, or at risk of, homelessness to settle into a home, sustain their tenancy, and feel part of a supportive community. 

Since 2020, Citadel has expanded across Wales and England. 

This is an exciting opportunity for a proactive, compassionate and solutions-focused individual who believes in the power of community to end homelessness, to be part of our growing community project in Hastings. 

As our support worker, you will work alongside the Citadel Coordinator and our volunteers, to provide short-term, intensive support to individuals with complex needs, helping them overcome barriers to resettlement and tenancy sustainment.

You will use a trauma-informed, person-centred approach to help individuals build confidence, independence and lasting stability. 

The role will require skills in support and advocacy, partnership working, and community building. For more information, please see the attached job description.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Waltham Forest.

Sounds great, what will I be doing?

Employment Specialists provide personalised support to set career goals, overcome barriers to work, and navigate every stage of the job search—from CV writing and interview preparation to engaging with employers and understanding how employment may affect benefits. The team also offers ongoing in-work support to help individuals stay in their roles and thrive in the workplace.​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You need to have experience of working in a target driven environment where you achieved or exceeded your targets as well. A good understanding of mental health and supporting those in times of need along with a positive and empathetic manner. It would be beneficial if you have knowledge of the IPS model and have worked in that function. Ideally you would have worked in this sort of position before or in a recruitment role where you were supporting applicants in improving there chances of success.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For
You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Leadership of a team delivering frontline support
• Previous experience managing operational budgets
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

Occupational requirement:

• This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.

What We Offer

• Salary of £40,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centred, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Start date: ASAP with consideration given to notice periods
• Deadline for submitting your application: 19 March 2026
• First screening interviews, remotely: 25 March 2026
• Full interviews in person in central London: 30 March 2026
• Start date: ASAP with consideration given to notice period

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing inequality.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

Job description

Purpose:

1. To assist in the planning and delivery of individual educational programmes designed to meet the social, learning and developmental needs of each young person.

2. To work with the First Start Manager as a member of a team.

3. To support young people with disabilities and/or on the autism spectrum to access the local community, services, events, education and training.

4. To support young people on the autism spectrum, with associated learning and or physical disabilities to access their own individualised programmes.

5. Support Worker / Drivers - To drive the service members accessing the First Start Service to and from the service premises and to other destinations as required.

Main Duties & Responsibilities:

1. To assist in organising and providing a range of stimulating, challenging and interesting educational activities that are relevant to the needs of the individual, meeting their educational, social and developmental needs.

2. To actively participate in the delivery of a high-quality service that adheres to the Tower Project’s policies and procedures.

3. To ensure the service is delivered in consultation and partnership with Service members, Parents/ Carers, Colleges/ Schools and other relevant parties.

4. To provide and/ or receive support, advice and training as appropriate.

5. Support Worker / Drivers - To ensure the safe transportation of service members to and from their required destination. 

6. Support Worker / Driver – To be responsible for documenting mini- bus mileage, vehicle check log sheets and safe handling of vehicle keys.

7. Support Worker / Driver – To be responsible for reporting any vehicle damages to First Start Service Manager. Specific

Duties:

1. To work directly with young people as required by the First Start Manager.

2. To support First Start service members from a person-centered approach, recognising, valuing and seeking to reinforce individual identity by way of responses and informed choices.

3. To assist in the maintenance of monitoring systems, e.g. registers, need to know forms.

4. To assist in identifying additional individual needs and support.

5. To attend and contribute to team meetings and to assist in the exchange of information and show cooperation when working with other staff and partner organisations.

6. To attend training events according to expressed needs and demands.

7. To be responsible for the Health & Safety, the security and the use of the First Start premises, in conjunction with the Service manager.

8. In conjunction with the First Start Manager, prepare timetables, activity plans, programme reports, monitoring data and other appropriate work according to the needs of the post.

9. To actively promote and develop inclusion and equal opportunities.

10. To liaise with and involve service members, parents/ carers and other partner agencies in the planning and delivery of the service.

11. To ensure that the guidelines & framework of relevant legislation, e.g. The Care Act 2014, Valuing People White Paper, Care Standards Act etc., are always implemented and adhered to.

12. To participate and meet regularly for supervision meetings with the First Start Manager or designated Line Manager.

13. To actively promote and develop inclusion and equal opportunities.

14. Support Worker / Drivers - To drive service members to and from the First Start premises and to other destinations as requested by the Service Manager.

15. Support Worker / Drivers - To be responsible for arranging the pickup and drop off and safe use of the minibus.

16. Support Worker / Drivers - To support First Start service members as required by the Service manager and to be available during the service’s operational hours.

17. Undertake other duties as appropriate to the nature of the Post 3

PERSON SPECIFICATION SUPPORTWORKER

Knowledge:

Knowledge and understanding of the development of young people with Autism, challenging behaviour, learning disabilities and / or physical disabilities. To demonstrate an understanding of the causes of social exclusion.

Education/ Qualifications:

An NVQ 2 in Care or equivalent, or willingness to work towards such a qualification.

Essential:

Experience of working with young people with disabilities and specific learning disabilities and or Autism in a similar setting. Experience of working in an inner city multi-racial/ cultural environment.

Experience of liaising with Parents/ Carers.

Good communication skills with parents/ carers, young people and staff. Ability to work as part of a team.

Ability to work with young people who can sometimes present challenging behaviour.

To support, promote and deliver services within the Tower Project’s Equal Opportunities policy.

An NVQ 2 in Care or equivalent, or willingness to work towards such a qualification.

Desirable:

Ability to assist in organising and delivery of a quality programme of activities. Basic computer skills, or a willingness to undertake training as required.

Special Conditions:

The post holder will be expected to undertake any additional training as required

Program Director (Youth Employment)

Prospectus is supporting an independent foundation seeking a Program Director (Youth Employment) who can complement the existing team by virtue of their experience in labor market economics, workforce development, value chain transformation, and/or the prioritization of public-sector investment in critical economic sectors.

Program Directors work with their government counterparts to design and support implementation of transformative programs, and many government counterparts are prioritizing youth employment. Program Directors are accountable to the CEO and are responsible for ensuring quality execution of programs; strengthening routine monitoring systems; leading evidence-based decision-making; and driving highly leveraged outcomes.

Program Directors each work on a variety of matters related to human capital development and contribute to programs in different African geographies. You can expect a dynamic environment and a culture of collaboration, innovation, and drive for highly leveraged outcomes.

Candidate Profile

• Extensive experience with complex and large-scale program ideation and implementation, ideally related to youth employment, labor market interventions, value chain transformation, and public-sector investment.
• Good understanding of how governmental departments work, ideally with direct experience working within government.
• Significant interactions at high policy levels within governments, with proven experience in managing complex and politically sensitive relationships with different stakeholders.
• Demonstration of methodical program oversight and management.
• Experienced in the use of programmatic tools such as dashboard creation, program monitoring and strategic planning.
• Demonstrated familiarity with and/or experience working in sub-Saharan Africa.

Terms

• £100,000 – £140,000 + benefits.
• The position is full-time. Staff members working in the London office attend the office five days a week. However, if you have a disability and need a different arrangement as a reasonable adjustment, please let us know. We are committed to supporting an inclusive and accessible workplace and will consider any requests in line with the organisation’s obligations.
• The position will require travel to sub-Saharan Africa
• Equal opportunities employer

How to Apply
To apply for the role, please upload your CV together with a supporting statement (no more than 500 words) onto the Prospectus website.

At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website.

Recruitment Timetable (Subject to Change)

• Deadline for applications: 5th April
• Interviews with Prospectus: 13th – 14th April
• First stage panel interviews: w/c 4th May