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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting IPS Employment Advisors to join our IPS service in the London Borough of Barking and Dagenham. You will be based in NHS mental health treatment teams in Barking, Dagenham and Rainham areas, working 35 hours per week. IPS services at Working Well Trust have been awarded the IPS Grow quality mark and adhere closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Friday 29th May 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
Telephone interview stage: 4th - 10th June 2026
Final Stage interviews: 15th- 16th June in person at Barking Hospital
Application Instructions
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to join our Senior Management Team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging, community-based service that supports local residents to develop skills, confidence and pathways into employment. Bringing together our Community Education & Training provision and Employment & Careers services, the role is responsible for ensuring a cohesive offer that supports hundreds of individuals each year from community learning through to work.
A core element of our provision is the delivery of high-quality adult learning, including functional skills (English, maths and ICT), ESOL, community wellbeing, family learning, pathways to employment and selected vocational courses. Our services are shaped by both community need and funding priorities and continue to evolve in response to local demand and emerging opportunities.
Employment support also forms an integral part of our wider offer, both through embedded progression support within Adult Education provision and through separately funded programmes for priority groups, including younger jobseekers (18–24) and older residents (50+). This requires a flexible and responsive approach to programme development, partnership working and service delivery.
Our current provision is primarily funded through Lambeth Adult Learning and the Greater London Authority, with a combined annual budget of approximately £750,000 per year. A significant focus of the role will be overseeing the successful delivery of these contracts and services, ensuring high-quality provision, strong performance and meaningful progression outcomes for residents.
We are looking for someone who brings:
- Experience in managing complex community-based programmes, including adult learning and/or employment support
- A proven track record of leading teams and delivering against funded contracts
- Strong organisational and project management skills
- Excellent communication and partnership-building skills
- A strategic but practical approach, with the ability to balance delivery with long-term service development
- A commitment to improving outcomes for local residents
Why join High Trees?
At High Trees, our staff are at the heart of everything we do. We are a supportive and collaborative organisation where people are encouraged to grow, develop and contribute to the wider direction of our work. Our benefits include a generous annual leave allowance, pension contributions, and access to employee support.
This role offers the opportunity to shape a key service area at an exciting point of development, working alongside a committed team to deliver meaningful outcomes for local residents. You will play a central role in strengthening pathways into employment and ensuring our services continue to respond to the needs of the community.
Due to the nature of our services and the importance of community-based delivery, this role is primarily office based and will suit someone who is passionate about working within community settings and building strong relationships with residents, partners and colleagues. While we are committed to supporting flexibility where possible, the majority of the role will be delivered in person across our services and community venues.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
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A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
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Motivation to help people from all backgrounds move into meaningful work.
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Confidence speaking with a wide range of people, from clients to employers.
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Strong organisation skills, with the ability to multitask and manage your workload.
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Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
-
30 days annual leave plus public holidays (FTE)
-
Paid company closed days at the end of the year (FTE)
-
Flexible, paid Wellbeing Hour every fortnight (FTE)
-
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales).
You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints.
Salary and Location
- Band 4, London Spine points 27-23 or Regional 30-26
- London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments
- PCS London or Region
Successful candidates for the Employment Law Manager will be able to demonstrate:
- Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction.
- Experience in staff management, appraisals, and complaints handling.
- Good communication and negotiation abilities.
- Ability to prioritise and manage workloads.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage legal issues.
- Their commitment to the SRA Professional standards and behaviours.
The main duties of the Employment Law Manager role include:
- Delivering legal guidance and representation on employment law issues.
- Providing supportive management for caseworker colleagues.
- Conducting legal research, drafting advice, claims, and other legal documents.
- Providing support to senior colleagues on more complex matters.
- Advising the union on legal aspects of bargaining or campaigning matters.
You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.
Closing date: at 12 midday on Monday 22 June 2026
Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: EMPLOYMENT LAW MANAGER
Ref: 1026
Grade: Band 4, London or Region
Salary:
London Spine points 27- 23
London starting salary £53,726 p.a. rising to £61,115 p.a.
Regional Spine points 30 - 26
Regional starting salary £49,663 p.a. rising to £56,081 p.a.
Location: London/Region
Purpose of the job:
To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members.
To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals)
Responsible to:
Band 5, National Officer Employment Law
Responsible for:
Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers)
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1. Key areas
- Undertake training to complete the SQE or specialism in employment law
- Assist in legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Assist in providing legal advice to SMT, NEC, members
- Keep up to date with new developments in employment legislation
- Assist in providing employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Assist with the development of the Unions policy objectives including the PCS planning process
- Assist with leadership in delivering the unions Legal and Employment Rights strategy
- Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the Legal and Employment Rights Unit
- Provide advice to relevant committees including assisting in the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Assist with input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for Line Manager when required
3. Communication
- Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
4. Casework Management
- Advise in the handling of personal casework
- Liaise with solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
5. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
6. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
7. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: EMPLOYMENT LAW MANAGER
Ref:1026
Date: May 2026
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Newly qualified Solicitor/Legal Executive/Qualifying law degree OR 5 years experience in an employment law related role
EXPERIENCE
- Employment law and legal management, including advocacy and representation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- Industrial relations and negotiations
- Project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide timely advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
We are seeking an experienced paralegal, or trainee solicitor to fill the post Employment Law Caseworker. As an experienced employment law practitioner or aspirational trainee solicitor (England and Wales), you will be required to provide professional legal advice on employment law matters to members.
PCS will provide fully funded accredited training with 1 day a week release. With supervision by a qualified solicitor to enable you to pass your SQE examinations within 2 years, whilst gaining the required qualifying work experience through your day-to-day role.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 36-32
- London starting salary: £45,377 p.a. rising to £50,703 p.a. in annual increments or Regional starting salary: £42,105 p.a. rising to £46,348 p.a. in annual increments
- PCS London or Region
Successful candidates for the Employment Law Caseworker will be able to demonstrate:
- Proven experience in employment law or relevant qualification in Law (from any common law jurisdiction).
- Good communication and negotiation abilities.
- Ability to prioritise and manage workloads.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage legal issues.
- Their commitment to the SRA Professional standards and behaviours.
The main duties of the Employment Law Caseworker role include:
- Delivering legal guidance and representation on employment law issues.
- Conducting legal research, drafting advice, claims, and other legal documents.
- Providing support to senior colleagues on more complex matters.
- Casework management.
You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.
Closing date: at 12 midday on Tuesday 23 June 2026
Interviews will be held in person at PCS Clapham on 10 July 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: EMPLOYMENT LAW CASEWORKER
Ref: 1126
Grade: Band 3, London or Region
Salary:
London Spine points 33 - 29
London starting salary £45,377 p.a. rising to £50,703 p.a.
Regional Spine points 36 - 32
Regional starting salary £42,105 p.a. rising to £46,348 p.a.
Location: London/Region
Purpose of the job:
To support the delivery of a professional legal advice, guidance, and representation on employment law matters to the, staff, and members.
Responsible to: Band 4, Employment Law Manager (Senior Paralegal)
Responsible for: Not applicable
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1. Key areas
- Undertake training working towards the completion of the SQE
- Provide support in legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Provide support with legal advice to SMT, NEC, members
- Keep up to date with new developments in employment legislation
- Provide support with employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Support the development of the Unions policy objectives including the PCS planning process
- Support the delivery of the unions Legal and Employment Rights strategy
- Provide support in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Provide advice to relevant committees including supporting the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
2. Communication
- Provide support to ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by supporting the production of circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
3. Casework Management
- Advise in the handling of personal casework
- Liaise with solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
4. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
6. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: EMPLOYMENT LAW CASEWORKER
Ref:1126
Date: May 2026
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualifying Law degree. Or 2 plus years experience in an employment law role
EXPERIENCE
- Actively participating in committees and teams
- Industrial relations and negotiations
- Project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training working towards the completion of the SQE
- Commitment to participation in appraisal and development review process
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide timely advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
We are looking for an experienced and compassionate Support Services Manager to lead BBS UK’s support services for children, adults and families living with Bardet-Biedl syndrome (BBS).
BBS UK is a national charity supporting people affected by this rare genetic condition. We work closely with NHS specialist clinics and other services to help individuals and families access the support they need and navigate health, education, social care and welfare systems.
This is an exciting opportunity to lead a small, dedicated team providing practical support, advocacy and guidance to people living with BBS and their families.
The role includes team leadership, safeguarding responsibility and service development. You will help ensure people receive safe, responsive and person-centred support while continuing to improve and strengthen our services.
About the Role
As Support Services Manager, you will oversee BBS UK’s clinics support and advice services. Working closely with the CEO, NHS clinics and partner organisations, you will:
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Lead and support a small remote-working team
-
Provide supervision and safeguarding leadership to Patient Liaison Officers and Advice Workers
-
Act as Designated Safeguarding Lead (DSL) for the organisation
-
Oversee caseloads, service quality and risk management
-
Support staff wellbeing, learning and development
-
Build positive relationships with NHS and external partners
-
Help develop and improve BBS UK’s support services
This is a home-based role with travel to specialist clinics in London and Birmingham, plus occasional meetings and events. Travel expenses will be reimbursed in line with BBS UK policies.
About You
We are looking for someone who:
-
Has experience managing a team within health, social care, welfare or voluntary sector services
-
Has experience providing leadership, supervision or safeguarding oversight within a support service setting
-
Has strong safeguarding knowledge and can make sound decisions in complex situations
-
Communicates well and builds positive working relationships
-
Can manage competing priorities and support a busy team
-
Is organised, practical and calm under pressure
-
Is reflective, approachable and supportive
-
Shares our commitment to inclusive, person-centred support
-
Wants to make a meaningful difference to people living with BBS
Why Join BBS UK?
BBS UK is a small, supportive charity making a real difference to the lives of people affected by Bardet-Biedl Syndrome. By joining us, you will:
-
Make a direct and meaningful difference to children, adults and families living with BBS
-
Be part of a supportive and values-driven team
-
Work flexibly from home while contributing to a nationally recognised rare disease support service
-
Receive ongoing training, supervision and professional development
-
Help shape the future of support services for people living with BBS
Additional Information
-
An enhanced DBS check is required for this role
-
Some evening or weekend work may occasionally be required, with time off in lieu provided
If you’re ready to use your skills and experience to make a meaningful impact, we’d love to hear from you. If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 7th June 2026 (midnight)
Interviews: Expected to take place in London on 16th and 18th June 2026
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.

The client requests no contact from agencies or media sales.
Outreach Housing Support Worker
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week
Location: Hatfield / Hybrid / Hertfordshire travel - Candidates must have a full driving license and use of own vehicle for business purposes
About us
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.
We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build safer, more stable futures.
About the Role
We’re looking for an Outreach Housing Support Worker to join our team and provide high‑quality housing advice and support to young people aged 18–24.
This is a flexible role that responds to the needs of young people in the community, helping them navigate housing challenges and avoid or move on from homelessness.
The Difference You’ll Make
In this role, you’ll deliver tailored housing advice that helps young people understand their realistic options and take positive steps forward—particularly during times of crisis.
You’ll play a key role in preventing both first-time and repeat homelessness by building strong relationships and supporting meaningful engagement.
The young people we work with are resilient and inspiring, but may face complex barriers with limited support. We’re looking for someone who brings empathy, patience and determination, and who is committed to helping others grow in confidence and independence.
What You’ll Be Doing
You’ll have a varied and rewarding role, including:
- Delivering high-quality housing advice and guidance to young people aged 18–24
- Supporting individuals to understand their housing rights, options and responsibilities
- Building trusting, professional relationships to encourage engagement and positive outcomes
- Working with colleagues and external partners to prevent homelessness and coordinate support
- Managing a varied caseload with competing priorities and timescales
- Identifying and responding to risk, including safeguarding concerns
- Supporting young people through crisis situations and helping them plan next steps
- Maintaining accurate, timely records and case notes
- Promoting independence, resilience and informed decision-making
What We’re Looking For
We’re keen to hear from people who are:
- Passionate about supporting individuals with diverse and complex needs
- Committed to providing inclusive, compassionate and person-centred support
- Knowledgeable about the challenges facing young people experiencing homelessness
- Skilled at building rapport, motivating others and maintaining professional boundaries
- Confident managing workloads and balancing competing priorities
- Well organised, with strong administration and IT skills (Word, Excel, Teams, Outlook)
- Clear on confidentiality, safeguarding and professional integrity
- Able to work independently and collaboratively within a team
- Flexible, adaptable and committed to ongoing learning
You’ll also need:
- A full, clean UK driving licence and access to your own vehicle
Experience in the voluntary sector is helpful but not essential—we value transferable skills, lived values and a willingness to learn.
This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.
What We Offer
We want you to feel valued, supported and able to thrive. We offer:
- A supportive, knowledgeable and collaborative team
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off for your birthday
- Holiday purchase scheme and hybrid working opportunities
- Mileage paid for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondment opportunities
- Long service awards, refer-a-friend scheme and monthly staff draws
How to Apply
To apply, please visit our website and submit:
- Your CV
- A covering letter or short video highlighting your skills and experience
Closing date: 4th June 2026
Recruitment afternoon: 11th May 2026
(Shortlisted candidates will be invited to a further interview stage)
If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.
Our Commitment to Inclusion
We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, identities and experiences, and actively challenge discrimination in all its forms.
Our Promise to You
We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
The role of the People Partner is to work in partnership with directors and their managers, supporting and influencing the delivery of People Team services (including employees and volunteers), particularly in relation to people management. You will provide HR coaching and consulting that delivers People and Culture best practice and commercially focused HR/People advice.
You will proactively support leaders and managers to develop forward planning and good management practice with a focus on increased staff engagement and good performance from all staff. The People Partners will be expected to drive initiatives that not only attract top talent but also foster a culture where employees feel valued, engaged, and inspired by our unique Employee Value Proposition (EVP).
You will also help raise knowledge, capabilities and confidence of managers and support and drive initiatives and projects that add value to the area and are in line with the overall values of The Children’s Trust.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Work closely with the Senior Organisational Change Manager and the other People Partners to ensure that all employees, volunteers and trustees are supported and treated fairly
- Support the Senior Organisational Change Manager in ensuring that the People Team achieves its wider organisational goals
- Promote a positive, inclusive workplace that values diversity and supports the wellbeing of employees, volunteer and trustees
- Assist in the streamlining and automation of processes to improve operational efficiency
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Provide expert advice and support on employee relations matters, including performance management, conduct and conflict resolution
- Manage disciplinary, grievance and attendance issues
- Support managers in navigating sickness management procedures, ensuring fair and consistent application of policies while prioritising employee well-being and a smooth return-to-work process, including conducting return-to-work interviews
- Work with the People Team Reward & People Insights Manager to analyse and support with the preparation of the annual Gender Pay Reporting and action planning.
- You will support with the development of the HR System / implementation and assist with any changes to HR processes linked to the system changes.
- You will be responsible for managing SelectHR (including OH) and all People Partnering responsibilities linked to the systems.
Interview date: 8th June
Interview date: 15th June
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.
Belonging at Leeds Mind
Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.
We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.
By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.
To find out more about how we are developing this you can visit our website.
Our Service
Employment is a key part of mental health recovery. Our employment services are delivered in line with the IPS model, supporting people with mental health challenges to retain paid employment in line with their aspirations. IPS is delivered in close partnership with NHS mental health services, employers, commissioners and the wider system.
Due to receiving new funding we are excited to expand our WorkPlace Leeds service to develop our existing support in the community.
The Role
To provide an evidence-based IPS employment support service, delivered in a trauma‑informed, person‑centred and inclusive way, in line with Leeds Mind values and IPS fidelity standards.
You will be required to manage a caseload of clients who have experienced mental health difficulties and who are either unemployed or seeking to return to current employment following long term absence. You will be expected to deliver the IPS approach (according to the key principles of IPS). You will work with all relevant stakeholders, including employers, to support the client to gain and retain paid employment.
We encourage all interested candidates to watch an introductory video which describes the impact of being an IPS Employment Specialist. You can find this link on the job advert attached.
Essential Skills and Experience:
· Experience of working directly with individuals who face complex barriers, using a person‑centred, strengths‑based and non‑judgemental approach.
· Able to manage a varied caseload, support people to find, return to or stay in work, and work towards agreed outcomes in a performance‑focused environment.
· Ability to build positive, trusting relationships with clients, employers and partner professionals, and communicate clearly, empathetically and professionally.
· Willing and able to proactively approach employers, promote inclusive employment, and support workplaces to understand mental health and reasonable adjustments.
· Able to prioritise workload, maintain accurate records using digital systems, work within safeguarding and GDPR requirements, and engage with supervision and feedback.
· Demonstrates a commitment to Leeds Mind values, inclusive and trauma‑informed practice, partnership working, and ongoing learning (including completing IPS training and competency assessment).
Hours – 37 hours per week (we are unable to offer part time hours unfortunately but may be able to accommodate flexible working)
Selection process will include a telephone screening and assessment centre.
Location: The role is predominantly community-based but you will also attend meetings at Clarence House, Clarence Road, LS18 4LB.
Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check. At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.
Reg charity number: 1007625
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
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A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
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Motivation to help people from all backgrounds move into meaningful work.
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Confidence speaking with a wide range of people, from clients to employers.
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Strong organisation skills, with the ability to multitask and manage your workload.
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Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
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30 days annual leave plus public holidays (FTE)
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Paid company closed days at the end of the year (FTE)
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Flexible, paid Wellbeing Hour every fortnight (FTE)
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6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.
Belonging at Leeds Mind
Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.
We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.
By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.
To find out more about how we are developing this you can visit our website.
Our Service
Employment is a key part of mental health recovery. Our employment services are delivered in line with the IPS model, supporting people with mental health challenges to retain paid employment in line with their aspirations. IPS is delivered in close partnership with NHS mental health services, employers, commissioners and the wider system.
Due to receiving new funding we are excited to expand our WorkPlace Leeds service to develop our existing support in the community.
The Role
The IPS Team Leader has operational responsibility for the delivery, quality, performance and sustainability of Leeds Mind’s IPS (Individual Placement and Support) teams. The role ensures high-quality IPS delivery, excellent outcomes for people accessing support, and strong partnerships with NHS mental health teams, commissioners and system partners.
The post holder will provide day‑to‑day leadership to a team of IPS Employment Specialists, ensuring high‑quality delivery through effective supervision, coaching, performance management and quality assurance. The Team Leader is accountable for embedding IPS fidelity, supporting staff development and ensuring consistent, person‑centred and recovery‑focused practice across the service.
Essential Skills and Experience:
· Experience providing operational leadership and supervising staff within employment, supported employment or mental health services
· A strong understanding of IPS, SEQF and recovery‑focused employment approaches, with the ability to embed quality and fidelity in day‑to‑day practice
· Experience supporting people with mental health needs, neurodiversity and/or learning disabilities
· Confidence using quality frameworks, performance data and evaluation to drive improvement and accountability
· Proven ability to contribute to service planning, resource management and performance‑led delivery
· A values‑led, inclusive and trauma‑informed leadership style, living our core values every day
· A genuine belief in people’s strengths, potential and right to work
Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check.
At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.
The client requests no contact from agencies or media sales.
To support the development and delivery of inclusive programmes and supported employment opportunities for learning disabled people, ensuring participants receive appropriate supportwhile helping to build sustainable opportunities through partnerships and funding.
Main duties and responsibilities
Programme and participant support
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Act as a key contact for learning disabled employees, volunteers and programme participants.
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Support individuals to engage confidently in activities, work placements and employment opportunities and seek progression routes for all learning-disabled employees.
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Help identify support needs and practical adjustments to enable participation in clubs and employment programmes.
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Liaise with staff, families, carers and external support organisations where appropriate.
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Ensure programmes remain accessible and inclusive.
Programme coordination
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Coordinate and oversee learning disability-focused activities: Tuesday evening adult social club; Friday evening youth sport club; hospitality and front of house employment programme.
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Support scheduling, attendance monitoring and participant communication.
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Gather feedback, outcomes and participant stories.
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Help develop new opportunities and pathways for participation, skills and employment.
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Work with staff across the organisation to embed inclusive practice.
Funding and development
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Research grants, trusts and funding opportunities related to disability inclusion, supported employment and community programmes.
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Support preparation of funding applications and contribute information, participant case studies and impact evidence.
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Build relationships with local organisations, partners and funders.
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Help identify opportunities to grow and sustain the role and associated programmes.
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Maintain records of participation and outcomes.
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Collect evidence demonstrating impact and learning.
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Contribute to reports for funders and stakeholders.
Person specification
Essential
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Experience working alongside learning disabled people in community, arts, employment or education settings.
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Strong relationship-building and communication skills.
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Understanding of inclusive practice and reasonable adjustments.
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Ability to work independently and identify opportunities.
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Good organisational skills with an ability to keep accurate records
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Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
Desirable
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Support Work qualification or equivalent is preferred but not mandatory
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Experience with fundraising, partnerships or bid writing desirable
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An understanding of pan disability and employment
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Local to SEACC
Please submit a short cover letter detailing how your experience meets the person specification.
Please give specific examples from your own experience and avoid generic statements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time EMPLOYMENT AND JOB SKILLS COACH/TUTOR
£15 per hour (£27,300 per annum)
Immediate start
Fixed contract - until 31 March 27 (with possibility to extend)
Employment Coach (Part-Time)
Organisation: Adanna Women’s Support Group
Location: East London (office-based)
Hours: 19.5 hours per week (Monday, Thursday, Friday – flexible, ideally 9:30am–4:30pm)
Contract: Fixed-term (with potential extension, subject to funding)
About Us
Adanna Women’s Support Group is dedicated to supporting women into employment and helping them thrive in the workplace. We deliver training in business skills, administration, IT, childcare, and employability, empowering women to build confidence, gain skills, and access meaningful opportunities.
About the Role
We are looking for an experienced, passionate and proactive Employment Coach to support women who are economically inactive and facing barriers to employment.
You will work with a small caseload of participants, providing tailored, one-to-one support to help them build skills, increase confidence, and move into sustainable employment, training, or volunteering.
A key part of the role will also involve engaging with employers—identifying opportunities, building relationships, and supporting inclusive recruitment practices to ensure roles are accessible to our clients.
Key Responsibilities
- Deliver personalised one-to-one coaching and action planning for unemployed women
- Support women to develop skills, confidence, and job readiness
- Assist with CV writing, applications, and interview preparation
- Design and deliver entry-level training (e.g. digital skills, confidence building, ESOL conversation sessions)
- Build and maintain relationships with local employers
- Source job, placement, and volunteering opportunities
- Support employers to make roles more inclusive and accessible
- Manage a varied workload and maintain accurate records
Minimum Criteria
- Understanding of the challenges faced by BAME women who are economically inactive or experiencing multiple barriers to employment
- 2 years Experience of providing one-to-one employment support, including action planning and goal setting
- Minimum 2 years’ experience in teaching, training, or assessing
- Ability to manage multiple tasks and build positive relationships with a range of stakeholders
- Experience delivering entry-level training (e.g. digital skills, confidence building, ESOL support)
What We’re Looking For
- A motivated and empathetic individual with a passion for supporting women
- Strong communication and relationship-building skills
- Ability to work independently and as part of a small team
- A practical, solution-focused approach
Additional Information
- This is an office-based role in East London
- An enhanced DBS check is required
- We are committed to safeguarding and promoting the welfare of our clients
- We are an equal opportunities employer and welcome applications from all sections of the community
- This role is open to women only under the Equality Act 2010
How to Apply
If this sounds like the right opportunity for you, we’d love to hear from you. Please send your CV and a single A4 cover letter outlining how you meet the criteria to apply.
Closing date: Ongoing until a suitable candidate is found
Interviews: Held on a rolling basis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Care Advisor
Contract type: Permanent, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £29,470 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Supporter Care Team have great conversations with both current and potential supporters to build engagement and support. Through delivering a wonderful experience for our supporters this builds long term loyalty crucial to our fundraising strategy.
About the role
As one of our Supporter Care Advisors, you will deliver an exceptional supporter experience, and work closely with fundraising teams to drive sustainable change.
In this role, you will:
- Be the first point of contact and build relationships with current and existing supporters
- Engage, inspire and motivate people to support WaterAid for the long term
- Support a programme of outbound calling and stewardship to engage those supporting WaterAid through organised or their own fundraising events
- Ensure all requests for information or resources are accurately fulfilled and recorded
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience of excellent customer/supporter service skills, demonstrating empathy, understanding and enthusiasm to support a wide variety of queries
- Proven ability of writing upbeat and engaging communications
- Proven ability to build great personal conversations and truly engage with the public
- Self-motivated with the ability to take initiative and identify areas for improvement – proactive data issue identification and problem-solving abilities
Although not essential, we’d prefer you to have:
- Previous experience in a front-line supporter/customer care role in a similar supporter/customer service environment
- An empathy with overseas development issues
Closing date: Applications close 12:00 PM UK time on Monday 8 June. Interviews are expected to take place week commencing 22 June.
*Shortlisting and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.
Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.
Who we are looking for:
We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment.
You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team.
You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms.
Interested? Want to know more about the Charity? Check out our Website
Eager to know more the role? Have a look at the Job Description attached below.
What’s in it for you? Check out our Benefits attached below.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday, 22 May 2026.
Got questions about the role? Get in touch with the People Team.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
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We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
