Engagement lead jobs in Birmingham
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Volunteering Mass Engagement Lead (x2)
Full time (34.5 hours), we are open to a conversation about how you work these hours
12 month fixed term contract (please note, we may also have a third role on a 9 month fixed term contract with the possibility of part time hours)
£26,500 - £29,500
This role is home-based with regular travel required (including some weekends) to our events and team meetings. Please be aware that some of our events are based in very remote locations so a driving licence and access to a vehicle is advantageous. There will also be some manual handling involved due to the nature of the role.
About us:
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Role purpose:
At Macmillan, volunteers are at the heart of how we support people living with cancer. We’re looking for a proactive, organised and people‑focused Volunteering Mass Engagement Lead to help us grow, inspire and support our fundraising and awareness‑raising volunteer community across the UK.
About the role:
In this role, you’ll deliver an excellent volunteer journey — from recruitment and selection through to ongoing support — ensuring volunteers feel motivated, valued and connected to our mission. You’ll help increase capacity across our fundraising activity by managing event volunteers, supporting key moments in our fundraising calendar, and developing light‑touch volunteering opportunities that boost income, engagement and awareness.
You’ll work closely with colleagues across Volunteering, Fundraising, Campaigns and Corporate Partnerships to keep opportunities up to date, deliver strong volunteer communications, and ensure volunteers have the tools, training and support they need to thrive. You’ll also provide light‑touch leadership to Lead Volunteers and Action Teams, helping them play an active role in delivering our fundraising strategy.
This is a hands‑on, relationship‑driven role where you’ll lead volunteer activity at events, support national campaigns, monitor performance, and help shape a consistently inclusive and positive volunteer experience.
About you:
You’ll bring:
- Strong organisational and time‑management skills, with the ability to plan effectively and meet deadlines.
- Experience building positive relationships with volunteers and internal stakeholders.
- Excellent communication skills and confidence engaging groups online and in person.
- The ability to work collaboratively within a matrix team environment.
- A proactive, self‑motivated approach and the ability to juggle multiple priorities.
- Knowledge of community fundraising, challenge events or mass‑participation activity.
- A commitment to inclusive practice and ensuring volunteering is accessible to all.
- Confidence maintaining systems, processes and monitoring information.
What You’ll Achieve
- Growth in volunteer numbers and increased capacity across fundraising events.
- A stronger, more engaging volunteer experience that increases reach and impact.
- Effective delivery of light‑touch volunteering interventions and key event support.
- A motivated, well‑supported volunteer community that helps Macmillan do more for people living with cancer.
Recruitment Process
Application deadline: Sun 8th Feb (23:59) 2026
First interview dates: WC 16th Feb 2026 (TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Income and Engagement Strategy Lead
Role Overview
The Talent Set is delighted to partner with a brilliant charity client of ours seeking an Interim Income and Engagement Strategy Lead. This pivotal role involves developing a bold, actionable strategy to enhance income streams and supporter engagement, ensuring the organisation’s growth and sustainability through a transitional period.
Key Responsibilities
- Collaborate closely with senior leaders to define and implement a comprehensive fundraising and supporter engagement strategy.
- Analyse current data and insights to shape strategic direction, focusing on maximising income opportunities across diverse channels.
- Work with heads of departments to align efforts and optimise performances.
- Support operational teams to ensure the strategy is feasible and effectively executed, introduced by April 2026.
- Provide leadership and guidance to a small, high-potential team, ultimately fostering a culture of continuous improvement.
- Engage with trustees and executive leadership to secure buy-in and ensure strategic goals are met.
- Bridge gaps between marketing, digital, and fundraising audiences, with a strong understanding of integrated communication approaches.
- Lead process reviews and develop plans that enhance operational efficiency and future focus.
Person Specification
- Extensive experience in designing and delivering income generation and supporter engagement strategies within a charitable context.
- Proven ability to analyse complex data sets and translate insights into impactful strategies.
- Exceptional stakeholder management skills, with a collaborative approach to working with senior leaders and trustees.
- Strong operational understanding and the ability to translate strategic ambitions into practical plans.
- Awareness of contemporary fundraising trends, including digital and marketing integration.
- Analytic, design-minded thinking, with an emphasis on process improvement.
- Financial acumen and confidence in working with budgets and data to influence decision-making.
What’s on Offer
Salary: Up to £500 per day (umbrella)
Up to 4 months
Remote/Flexible working options
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
This opportunity offers a meaningful chance to shape a charity’s strategic future during a critical transitional period. Take the next step in your leadership journey by applying today.
BPCN Scrapstore: Retail & Community Engagement Lead
Retail & Community Engagement Lead (Scrapstore Birmingham)
Hours: Minimum 26 hours per week, including alternate weekends and occasional evening
Work pattern: Tues – Friday and alternate Saturdays
Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)
Make a Difference Every Day
Join Birmingham PlayCare Network (BPCN) at our unique Scrapstore – a creative, eco-friendly retail space that helps materials find new life in play, learning and community projects. This is a role for someone who loves people, enjoys a busy hands-on environment, and wants their work to directly benefit children, families and neighbourhoods across Birmingham.
What You’ll Do
As a key representative of BPCN, you will help lead the day-to-day running of the Scrapstore, providing an inspiring shopping experience while supporting sustainability and community wellbeing.
You will:
- Champion our welcoming, inclusive visitor experience and deliver exceptional customer service.
- Lead, support and motivate a team of volunteers and trainees, helping them develop skills and confidence.
- Work closely with other team members to understand stock trends and plan effective purchasing.
- Organise and merchandise the store to maximise space, visual appeal and product availability.
- Maintain a safe, tidy and inspiring retail environment – from sorting stock to lifting and moving items.
- Operate our till and EPOS system, handle payments, and help increase sales that sustain our charity’s work.
- Promote imaginative, creative reuse of materials and help grow engagement in our Scrapstore.
- Support wider BPCN activities when needed, contributing to a flexible and collaborative culture.
What We’re Looking For
You will thrive in this role if you bring:
- A friendly, enthusiastic approach to customer service and community interaction.
- Experience in retail, sales, or marketing with a track record of meeting income targets.
- Excellent communication, teamwork and relationship-building skills.
- A proactive, solutions-focused attitude and readiness to multitask.
- Confidence when supervising volunteers or trainees.
- Strong organisational and time-management skills.
- A willingness to work within BPCN’s inclusive and supportive values.
What You Can Expect From Us
At BPCN, you’ll be part of a supportive, positive and community-driven organisation where your skills are valued, and your work truly matters.
You will receive:
- Comprehensive training to help you shine in your role.
- Clear communication, guidance and regular feedback.
- Recognition and appreciation for your achievements and commitment.
- Opportunities to make meaningful contributions to local communities and the environment.
· 24 days paid holiday (pro rata for reduced hours)
Additional Responsibilities
- Provide cover for other Scrapstore team members where required.
- Follow all Health & Safety and Fire Safety regulations.
- Attend meetings, training and development sessions.
- Uphold BPCN’s equal opportunities policy and commitment to combat discrimination.
- Carry out duties reasonably associated with the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the only environmental charity working across the entire length of the River Severn. Our work is bold, ambitious, and rooted in science and community action. From urban streams to remote upland headwaters, we are tackling the biggest challenges facing our rivers through restoration, education, and collaboration.
Your Role
As Senior River Engagement Officer, you’ll take a leading role in our Community Engagement team – designing and delivering creative programmes that connect people with rivers and inspire action for nature. You’ll manage and mentor a growing team, develop exciting new projects, and secure funding to make them happen.
Working in one of our operational catchments, you’ll build partnerships with schools, businesses, and communities, while delivering hands-on engagement activities – from citizen science and volunteering to wellbeing initiatives and outdoor learning. This is a unique opportunity to shape the future of community engagement at Severn Rivers Trust.
What you will do
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Lead ambitious engagement programmes – from school learning and family events to volunteering and river health monitoring.
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Manage and mentor River Engagement Officers and freelancers, fostering an inclusive and supportive team culture.
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Develop new projects and secure funding, turning bold ideas into real-world impact.
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Champion nature-based solutions and river wellbeing, helping communities understand how rivers support climate resilience and biodiversity.
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Build partnerships across sectors, working with schools, businesses, and community groups to create shared benefits for rivers and people.
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Act as the local lead for your catchment, delivering engagement that reflects local priorities and inspires action.
Who We Are Looking For
This is a senior role requiring proven experience in community engagement and project management. You’ll need:
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A strong passion for rivers, wildlife, and nature conservation.
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Experience leading engagement programmes such as citizen science, volunteering, education, or wellbeing initiatives.
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Confidence in managing and mentoring staff or volunteers.
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Excellent communication skills – able to engage, inspire, and influence a wide range of audiences.
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Strong project management skills, including planning, delivery, and monitoring of multi-strand programmes.
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Ability to build partnerships and work collaboratively across sectors.
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Willingness to travel regularly within your catchment and work occasional evenings/weekends.
A full UK driving licence and access to a vehicle insured for business use is essential.