Engagement lead jobs
Directorate: Marketing, Education, Events and Membership
Reports to: Marketing and Communications Manager
Salary range: £33,457 - £38,250 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Help shape the voice of rheumatology and make a difference to people living with rheumatic conditions. We’re looking for a creative and proactive marketing and communications professional to join BSR. The post-holder will support the planning and implementation of marketing and digital campaigns for a wide range of BSR projects, connecting us with our community. Managed by the Marketing and Communications Manager, the role is responsible for planning and building powerful marketing emails and newsletters in Dotdigital, creating digital assets, running social media content, running paid campaigns, and providing performance reports and insights. The role also includes updating website content, advising on SEO and user experience, and using analytics to support data-driven decision-making. Whether it’s promoting an event, launching a research initiative, or raising awareness of vital issues, your work will help us reach and inspire the right audiences.
Main responsibilities
- Plan and deliver imaginative marketing campaigns and social media activity to support excellence in rheumatology and support better care for people with rheumatic conditions.
- Manage content requests and workflows; create and publish meaningful copy and visuals across digital channels.
- Build and schedule email campaigns and newsletters, using audience segmentation, automation, and testing to improve engagement.
- Maintain and update website content, ensuring strong user experience and search engine visibility (SEO).
- Turn data into direction: Monitor and report on campaign and social media performance using analytics tools; provide insights to inform strategy.
- Design or coordinate creation of marketing assets, ensuring alignment with brand guidelines.
- Support lead generation initiatives and contribute to cross-functional projects with marketing expertise.
- Write and edit content with purpose, across formats including blogs, newsletters, reports.
- Stay informed on competitor activity and sector trends to inform campaign planning and innovation.
- Collaborate with colleagues to support the organisation’s wider communications and engagement objectives
General
- Flexibility, proactive approach to work and willingness to take on occasional duties deemed reasonable for the role and circumstances.
- Occasional travel and ability to work out of normal office hours when necessary is expected including attendance and overnight stays at BSR conferences and events.
Person Specification
- Scheduling and writing content including briefs for agencies
- Creating assets for digital channels using design programmes such as Adobe Creative Cloud
- Planning and building newsletters and email marketing automations
- Supporting SEO through keyword research, content optimisation, and link strategies
- Using analytics tools (e.g., Google Analytics, social media insights) to evaluate campaign performance
- Supporting paid social media campaigns or advertising activity
- Working with a CRM system to segment audiences or support campaign planning
- Competency with website CMS management and understanding of UX/UI best practice
- Lead generation techniques and programmes desirable
- Strong ability to work with multiple deadlines and adapt to changes
Inclusion and diversity statement
BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010.
We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Homeownership Assistant
Salary: up to £15,070; depending on experience (up to £25,116 FTE)
Hours: Part Time (21 hours to be worked over 3 days between 9-5)
Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required
Benefits: 20 days annual leave, including bank holidays (33 days FTE), plus 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
The Homeownership Assistant will provide essential administrative and operational support to the Homeownership team, helping to ensure efficient and effective service delivery to leaseholders, shared owners, and freeholders.
The postholder will be responsible for managing key processes and correspondence related to leasehold, shared ownership and freehold management, as well as income collection, and customer engagement. This role is pivotal in helping Hastoe meet its commitments to residents and maintain positive relationships.
Duties will include:
- Provide comprehensive administrative support for homeownership services, including managing documentation, coordinating with stakeholders, maintaining accurate records, handling customer queries, and assisting in policy development.
- Handle service charge-related queries and collaborate with finance teams to prepare accurate service charge estimates and actuals.
- Manage the recovery of rent, service charges, and arrears from leaseholders and shared owners, including setting up payment plans, handling legal action when necessary, and providing regular debt reporting.
- Support legal and complex homeownership matters by processing legal notices, assisting with consultations and disputes, maintaining accurate records, and staying informed on relevant housing legislation.
- Deliver high-quality customer service by effectively handling queries, attending resident meetings, and collaborating with internal teams to ensure a smooth and responsive experience for homeowners.
- Support with Section 20 consultations for major works, ensuring adherence to legal frameworks.
For more information on the role, please see the details on our Hastoe Careers page.
About you
You will need to have proven experience in housing management administration, particularly in working with leaseholders and shared ownership leases. The role requires excellent written and verbal communication skills, a strong commitment to delivering high standards, and the ability to stay well organised, meet tight deadlines, and effectively juggle multiple tasks at once.
You will also need:
- A minimum of GCSEs (or equivalent) in English and Mathematics.
- Problem-solving skills and a proactive approach to resolving issues.
- The ability to work independently and as part of a team.
- To be flexible and adaptable to change, with a willingness to learn and develop in the role.
- Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).
A personal note from Meghan Rank, your hiring manager
"This is an interesting multifaceted role within the Homeownership Team. As the Homeownership Assistant, you be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our homeownership functions. There is a great opportunity to make the role your own by creating new ways of working.”
Benefits provided
Annual Leave: Starting at 33 days, including bank holidays (pro rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 36 days, including bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. For more information on this, please see the advert on our Careers Page.
The client requests no contact from agencies or media sales.
We are looking for an ambitious and strategic Development Director to shape the future and income streams for our museum & mill . This is an exciting opportunity for an experienced individual to build a ground up strategy and lead the development of an ambitious organisation.
Thanks to generous funding from The National Lottery Heritage Fund, The Pilgrim Trust, The Headley Trust, Granada Foundation & Arts Council England, The Silk Heritage Trust is embarking on an ambitious 18-month development programme Strengthening The Future of Macclesfield's Heritage.The Trust is working to establish The Silk Museum and Paradise Mill as a national centre for silk heritage and heritage textile crafts. Strengthening The Future of Macclesfield’s Heritage moves the Trust towards this vision, strengthening fundraising capacity plus staff and board skills, to provide a solid foundation for the future.
The Trust has achieved a great deal over the last 5 years, securing funding from public sources, trusts, and foundations. This newly created role will build on this success and attract substantial support from individuals and corporate sources. It involves working with internal and external stakeholders to raise funds for core funding, projects, and capital campaigns. It is envisaged that the post-holder will work with Trustees and staff to establish a Development sub-group to inform and drive this work. Strategic planning and communications are key to this. This role will drive forward new plans for individual giving, philanthropy and fundraising to significantly rebuild the Trust’s reserves.
Role:
To lead the Trust’s work towards financial resilience through broadening its income streams
To increase voluntary income from funders and philanthropists by 50%, reflating free reserves, through an ambitious Development & Fundraising Strategy
To initiate, lead, and deliver projects to develop and transform the work, premises, and staff of the Silk Museum & Paradise Mill, working with consultancy support to:
· Develop a 3-5 year business plan
· Cost and plan options for tackling the site:
o Limitations to accessibility and visitor welcome
o Constraints to income generation
o significant challenges to building maintenance, environmental sustainability, care, and display of our collections
o rising energy costs
· Secure funding for major conservation, building repairs and organisational development.
To build a new supporter community and membership offer to attract supporters and philanthropists for the Trust’s development plans
To build and lead strong relationships with partners for collaboration, fundraising, and sponsorship
To drive strong working relationships and communication with Museum staff, volunteers, and Trustees, to develop a broad fundraising ethos, including training and mentoring to Trustees and Museum staff
To keep current with fundraising sector developments, approaches, and opportunities
Specific Responsibilities and Duties:
Development
· Review and develop the Trust’s Development & Fundraising Strategy, identifying and pursuing fundraising opportunities, campaigns, and funding applications in line with this strategy, including:
o Trusts and foundations
o Statutory funders
o Corporate support and partnerships
o a new legacies programme, Supporters, and individual giving programmes
· Maximise income and in-kind support through fundraising activities onsite and online, including events and sponsorship, to engage current supporters and cultivate new relationships.
· Ensure that all fundraising activities are delivered professionally and timely to ensure maximum and meaningful engagement
· Manage the evaluation of fundraising activities and prepare and submit reports to key stakeholders.
· Deliver reporting for statutory funders, ensuring that the museum delivers on its reporting requirements in a timely manner.
General responsibilities and duties
· Oversee the work of the Programming Team (Senior Curator, Paradise Mill; Museum Curator; Community Engagement Programmer) in delivering, evaluating, and reporting on existing funded programmes, including Arts Council CIP, Pilgrim Trust, Granada Foundation, Foyle Foundation, and Macclesfield Town Council.
· Contribute to the success and culture of The Silk Heritage Trust
· Interact and cooperate proactively with all employees, trustees, and volunteers, ensuring good teamwork.
· Manage performance of staff, volunteers, and researchers as appropriate and in line with the Trust’s performance management processes.
· Make best use of technology across our activities.
· Support effective communications and promotion of The Silk Museum and Paradise Mill
· Work flexibly at times and on occasions that connect with the needs of audiences and communities.
· Ensure we are adhering to and compliant with our policies, processes, and statutory obligations.
· Help to ensure any barriers to equality of opportunity are removed and to eliminate unfair and unlawful discrimination, giving everyone an equal chance to learn, work and live free from discrimination and prejudice.
We are seeking an enthusiastic and target driven individual with experience of delivering investment from wide range of funding streams. The successful candidate will have a passion for storytelling, relationship building and strong negotiation, networking, and stewardship skills. You will know the complexities of working with funders and stakeholders and are able to develop strong long-term relationships, resulting in investment.
Diversity and equality within our workforce, programmes and approaches is crucial to our mission of being inclusive and relevant to our communities. We want everyone to feel welcome. We, therefore, particularly welcome applications from candidates under-represented at The Silk Museum and within the heritage sector, including Global Majority candidates and/or candidates with disabilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.
Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
The Role
This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.
NHS Engagement & Relationship Management
▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.
Engagement Campaigns
▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.
Post Discharge Support Project
▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.
▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.
▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
▪ Work with our supporters and past patients and families in the development of projects and services.
▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.
Monitoring, Evaluation & Reporting
▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.
Who We’re Looking For
We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.
You’ll bring:
• Strong project management skills, with experience of engaging with stakeholders and reporting on services.
• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.
• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.
• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.
• Excellent communication skills and an authoritative, professional manner when representing the charity.
• A collaborative approach to teamwork, including chairing meetings and motivating others.
• The ability to make sound decisions under pressure and communicate them clearly and constructively.
• An understanding of paediatric or neonatal care environments is desirable but not essential.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days holiday plus Bank Holidays
• £200 professional development budget annually
• Hybrid working opportunities
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
To be considered for the Service Delivery Manager role, please ensure you answer the screening question in full.
How to Apply
To apply for the Service Delivery Manager role, please submit the following:
• A copy of your CV
• Answers to our four screening questions (these form a key part of the selection process)
• An optional cover letter if you’d like to share any additional details or context about your experience
We look forward to hearing from you!
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Hearing Dogs for Deaf People – Prospect Research Team Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular travel for team collaboration, meetings and occasional donor events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Prospect Team Manager to identify, qualify and deliver high-quality prospect insight to support transformational giving across their philanthropy and high value programmes.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, grow their philanthropy programme and increase engagement and impact.
Reporting to the Head of Philanthropy, this is a strategic and hands-on leadership role that will shape how the charity uses data, research and insight to drive significant growth in income from major donors, corporate partners and other high-value supporters. You will lead the Prospect Research function, developing and delivering a proactive, insight-led prospect research strategy to support the charity’s ambitious fundraising goals, as well as working to identify potential major donors amongst individuals, trusts and corporates.
The successful candidate will have a strong background in prospect research including identifying and prioritising prospects, network mapping, ethical screening and developing gift capacity ratings. You will be a proactive, strategic thinker with a collaborative outlook and a high attention to detail. You will also possess excellent analytical and communication skills. Experience in setting up or significantly developing a prospect research function would be an advantage.
This is an exciting opportunity to shape and build a high-impact research function at a moment of huge growth for the charity, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people leave loneliness behind Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 21st July, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Charity Right
We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
We are seeking a strategic and experienced Head of Fundraising & Events to lead the development and growth of a high-performing department focused on generating income through national and international challenge events and corporate partnerships.
This is a senior leadership role with full responsibility for designing the fundraising and events strategy, building the structure and team to deliver it, and ensuring scalable, sustainable growth. You will shape the long-term direction of the department, ensure the right people and processes are in place, and play a key role in supporting the organisation’s broader income generation goals — including supporting the CEO with major donor stewardship.
While the department’s primary focus is income growth through challenge events and corporate partnerships, the role also includes oversight of a small number of legacy community events and relationships ensuring continuity and reputational stewardship.
Key Responsibilities:
Strategic Leadership & Department Building
- Develop and lead the overall strategy for the Fundraising & Events department in line with the organisation’s income growth objectives.
- Design and build a departmental structure capable of delivering scalable fundraising through events and partnerships.
- Recruit, lead, and manage a high-performing team, ensuring clarity of roles, effective delegation, and strong performance management.
- Establish systems, workflows, and processes that support growth, quality, and consistency across all fundraising activity.
- Set and monitor departmental KPIs, targets, and budgets, reporting regularly to the CEO and Senior Leadership Team.
Challenge Events Programme
- Oversee the strategic growth and diversification of the organisation’s challenge events portfolio, building on successful formats and expanding into new areas.
- Provide leadership and oversight of event planning, delivery, and evaluation — ensuring the team has the tools and capabilities to execute effectively.
- Identify and guide strategic partnerships with external groups and communities that can support participant growth and event reach.
Corporate Fundraising
- Design and implement a new corporate fundraising strategy
- Lead the identification and prioritisation of strategic corporate opportunities.
- Guide the creation of partnership models, engagement materials, and stewardship plans, supporting the team in execution.
- Develop the necessary infrastructure (e.g. pipeline management, prospecting systems) for long-term corporate fundraising success.
Major Donor Support
- Act as a senior partner to the CEO in managing and stewarding major donors.
- Ensure the department provides the research, briefing, and coordination required to support a best-in-class major donor experience.
Legacy Community Fundraising
- Provide oversight and continuity for a limited number of legacy community events, ensuring they are delivered with appropriate resource and quality.
- Work with the Fundraising & Events Manager to assess the future viability of these events and how they may integrate with or exit from the broader fundraising strategy.
- Maintain key relationships with mosque and school partners to preserve goodwill and support transitional planning.
Team Leadership
- Line manage the Fundraising & Events Manager, providing coaching, strategic direction, and performance support.
- Ensure the team structure remains fit for purpose as event formats, income goals, and capacity evolve.
- Delegate operational oversight of individual events and activities while maintaining accountability for departmental outcomes.
Cross-Organisational Leadership
- Represent fundraising and events at the senior leadership level, contributing to organisational strategy and decision-making.
- Foster a culture of collaboration and continuous improvement across teams.
- Uphold high standards of integrity, professionalism, and alignment with the charity’s values and mission.
Essential Skills and Experience
- Significant experience in a senior fundraising or income generation role, including designing and delivering strategy at a departmental level.
- Strong track record of building and leading high-performing teams.
- Experience growing and managing challenge events or mass participation programmes, either directly or through team leadership.
- Proven ability to develop income streams, including events and corporate fundraising, from inception to sustainability.
- Commercially minded, with strong strategic planning and budget management skills.
- Excellent relationship-building skills and comfort engaging at senior/executive levels.
- High levels of initiative, resilience, and the ability to lead in a remote-first environment.
Desirable
- Experience supporting major donor programmes or working in close partnership with a CEO or Director-level fundraiser.
- Familiarity with charity CRMs and performance reporting tools.
- Experience working within a faith-informed or values-driven organisation.
Working Culture:
We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven leadership team committed to creativity, integrity, and delivering real-world impact.
Employment Type: Permanent, Full-Time
Location: Remote Working
Reports to: CEO
Salary: £48,000 – £54,000, dependent on experience
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Are you a creative marketing professional who wants to make an impact?
The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.
The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter.
Who we're looking for:
We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.
The successful candidate will be:
· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.
- Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
- Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
- Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.
How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Owner - Dynamics (Charity)
Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.
You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.
This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.
Key Requirements:
-
Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)
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Excellent stakeholder engagement and communication skills across technical and non-technical audiences
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Experience managing a product roadmap and backlog aligned to strategic goals
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Proven ability to lead a team and work within Agile or hybrid delivery frameworks
Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)
If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment
Shape the Future of Home Care in Rural Perthshire.Lead a forward-thinking social enterprise delivering vital care services in rural communities
We are excited to announce an opportunity to establish and lead Heartland Cares Ltd, a start-up social enterprise, providing home care in rural Perthshire. We are seeking a dynamic Chief Executive Officer / Home Care Manager to shape and drive this innovative initiative. Working with an ambitious Board of Directors, and initially in the Rannoch and Dunkeld and Birnam areas, his role offers the chance to build a new and tranformative model of community-led care, enhancing services in remote rural areas.
Key Responsibilities:
- Lead the development of a high-quality home care service tailored to rural areas.
- Build, motivate, and manage staff and volunteers, ensuring excellence in care and service delivery.
- Oversee the day-to-day operations and service delivery
- Build and maintain strong partnerships with local trusts, councils, stakeholders, and regulatory bodies.
- Ensure compliance with Care Inspectorate standards and lead the registration process.
- Manage financial operations, including budgeting.
- Act as the spokesperson for the organisation, promoting its services to local communities.
- Report directly to the Board, ensuring alignment with the charity’s mission and governance requirements.
Why Join Us?
- Make a Real Impact: Shape a service that directly improves lives.
- Innovative Approach: Be at the forefront of community-led care solutions.
- Supportive Team: Work with a committed and passionate group of professionals.
- Career Growth: Lead a growing organisation with long-term potential.
- Beautiful Location: Enjoy working in the heart of rural Scotland.
Are you the right fit?
We are seeking an enthusiastic and highly motivated individual with a passion for making a positive impact in rural, remote communities. The ideal candidate will hold a Level 7 practitioner qualification (meeting SSSC criteria) and have proven leadership experience in care services within community settings. Financial management and exceptional communication skills are essential, along with a good understanding of the unique challenges rural communities face in accessing health and social care services.
If you are committed to building an organisation that ensures people can receive care within their own communities, we would love to hear from you!
Application notes
To apply for this post please send your CV and a cover letter of no more than two sides of A4 outlining your reasons for applying and demonstrating how you meet the requirements set out in the Job Description. Please send this to the email found in the Job Pack (downloadable from this site).
Closing date for applications is midnight on 8th August 2025.
Interviews: To be held at a mutually agreeable time shortly after the closing date.
The client requests no contact from agencies or media sales.
Art Explora is seeking a freelance Project Coordinator to work closely with Art Explora’s Community Programme Manager to take the first steps in establishing our Arts at Home programme in and around Birmingham.
Art Explora is a non-profit arts organisation was founded in the UK in 2021. Our mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts. We increase access to arts and culture through innovative programming, new forms of engagement and by taking cultural projects into the heart of communities, schools and care settings. We believe in building connections through the arts.
Arts at Home helps older people access arts and culture by encouraging conversation and connection through art. We work with a dedicated team of trained volunteers, who deliver our Arts at Home sessions in care settings across London.
During these sessions, volunteers introduce residents to a variety of artworks, accompanied by open-ended questions and thought-provoking prompts designed to spark conversations and connections within care settings. Our aim is to bring residents together to encourage independent thinking, combat loneliness, improve their wellbeing, and to experience arts and culture just as everyone should have the right to.
We are now looking for looking to expand our offer to Birmingham and are seeking a freelance project coordinator to establish initial partnerships with care settings, recruit and train volunteers and coordinate the pattern of delivery.
Who we are looking for
- A team spirited, organised, proactive and reliable individual
- An interest in arts and culture, with a passion for engaging new audiences
- A good knowledge of arts engagement practice in the UK and leading organisations in this field
- Able to respond to challenges with flexibility, positivity, and solution focused
- Proven experience of working with volunteers including recruitment, training, logistics and personal management
- A confident communicator (oral and writing), with an enthusiasm for building creative partnerships and capable of working with a wide range of stakeholders and partners
- An interest in working directly within the care sector
- A proven track record of budget coordination, data reporting and administrative support
- The Project Coordinator will be required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.
£150 per day based on three days a week for 24 weeks (approx. September 2025 to February 2026). Up to £10,800 allocated for the total project delivery fee.
Please see the role description for further information.
The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
At Samaritans, our vision is that fewer people die by suicide. Our ambition is to see rates decline to the lowest ever recorded rates in the UK and Ireland.
As our next Assistant Director of Policy, Practice & Influencing, you’ll ensure our strategy and plans for policy, public affairs, campaigns, and industry partnerships help our work towards make this ambition a reality.
This is a rare opportunity to shape national and sector-wide policy at a time when suicide prevention has never been more urgent. Working closely with the Executive Leadership Team and leading a high-performing team across policy, public affairs and industry partnerships, you’ll set the strategic direction for our influencing work.
This is a high impact senior leadership role with strategic responsibility for influencing Westminster government, industry, and media. We’re looking for a confident strategic thinker and values- led leader, someone who brings clarity, compassion and credibility in equal measure.
You’ll be a visible ambassador, trusted adviser, and systems thinker, someone who can help shape our Influencing function to be able to drive forwards progress with our mission. You’ll help us build new partnerships, and ensure our voice is not only informed by evidence, lived experience, and practice, but is far reaching and amplified ensuring that Samaritans remains at the forefront of influencing much needed change for the future.
Full outline of the role available in the Job description file here.
Contract Terms:
- Initially a 12month fixed term contract
- £75,000 - £80,000 per annum with Benefits
- We’re open to how this contract is worked, our full time hours are 35 hours per week, but we are passionate about flexible working, and would support you to work part time, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office with a blend of home working and access to work from our offices in Ewell and London Bridge.
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
What you'll lead:
- Reviewing our function and developing the delivery of our policy and influencing strategy to drive systemic change in suicide prevention
- High-performing teams covering policy, public affairs and industry practice
- Strategic stakeholder relationships across Government, NHS, regulators, industry and third sector
- Ground-breaking thought leadership, advocacy, and responsible media influence
- Integration of lived experience and insight into all influencing activities
About you:
You’re an experienced senior leader in public affairs, policy, or advocacy, with a track record of influencing change at national level. You bring clarity, compassion and credibility to every conversation. You understand the power of collaboration and storytelling, and you’re driven to create lasting impact.
Your experience includes:
- Leading multi-disciplinary influencing teams
- Shaping high-quality policy and public affairs strategies
- Navigating complex political and stakeholder environments
- Embedding equity, diversity, and inclusion in all areas of your work
- Making evidence-based decisions underpinned by research and real-world insight
- Inspiring engagement and bringing your team with you on the journey to contribute to your vision for the future.
Why Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Ready to lead change and help us save lives?
If you’re a strategic, compassionate leader with a passion for influencing policy and practice at the highest levels, we’d love to hear from you.
To apply, please complete the application questions including those outlined below, and submit your answers along with your CV and an optional brief supporting statement.
- Why do you want to work for Samaritans leading our influencing work and what do you think might be challenging about the topic? 300 words max
- How would you go about creating a culture of influencing within the organisation and what success have you had of doing this? 300 words max
- Tell us about a time when you've developed and delivered an influencing strategy - what impact did you have and what learnings were there? 300 words max
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am, Monday 28th July
Interviews:
Virtual interviews will take place on the 11th and 12th August.
Informal second stage interviews will be held in person at our offices in Ewell on the 13th August. Those invited to attend will be informed on the 12th August. Unfortunately due to staff holidays we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Marketing & Communications Planning Partner
Reference: JUL20255252
Location: Flexible in UK
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: Fixed-Term for 6 months
Hours: Full-Time, 37.5 hours per week
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are seeking an experienced and talented ‘Marketing and Communications Planning Partner’ to lead the co-ordination of our marcomms planning process.
The position sits across both our strategic communications and marketing functions in the Digital Technology & Communications directorate and has a responsibility for ensuring that there are plans in place to effectively prioritise our marketing and communications year-round. Their role is to develop audience-focussed, channel-agnostic marcomms plans, which are rooted in our corporate strategy and build from the principles of our brand, ensuring that we are engaging audiences for impactful outcomes.
The ideal candidate will have a successful track record coordinating complex marketing and communications plans for a large organisation and able to quickly collate and analyse information. They will enjoy building trusted and respectful relationships across the organisation with which to bring greater collaboration.
We’re all connected by the wonder of nature. The health of the natural world is fundamental to the survival of all species and has a right to flourish. Nature is in crisis. By working together, we can save it.
Main responsibilities:
- Consistent management of our annual marcomms planning process, through which marketing and communications can be successfully scoped and prioritised.
- Agreeing marketing and communications priorities with senior leads as part of an annual, quarterly, monthly and weekly planning process, ensuring that our approach delivers value for the organisation and a more relevant experience for audiences.
- Ensure that our plans align with the corporate strategy and are effectively designed to enable the RSPB to grow and retain audiences.
- Coordinate evaluations to measure the effectiveness of our marketing and communications and help to identify actionable insights which can enhance our strategy.
- Collaborate with the Planning & Delivery team to ensure a smooth end to end process from marcomms planning into activity (tactical) planning, working to adapt plans according to feasibility assessments
- Working closely with stakeholders on any emerging trends or issues which may result in a change to our plans and priorities and working with key leads to develop planning in response to this, allowing the organisation to respond effectively to new opportunities and to mitigate risk.
- Oversee continued improvement in our approach to planning and prioritisation, resulting in better collaboration within the organisation, an enhanced experience for stakeholders and ultimately ensuring that we can reach the right audience, with the right message at the right time
Essential skills, knowledge and experience:
- Experience of complex marketing & communications planning to achieve specified outcomes
- Ability to engage in negotiation with all levels, managing expectations and influencing aligned with objectives
- Experience of successfully managing complex projects, involving multiple stakeholders, from start to finish
- Strong relationship building and stakeholder management skills
- Experience of coordinating evaluation of activities and using this information to drive insight led decisions
- Able to demonstrate continual learning in the field of communications
- Excellent writing, planning and verbal communication skills
- Ability to quickly collate, analyse and comprehend large amounts of information
- Strong communication skills with an ability to listen and understand stakeholder issues
- Experience of working in a large, functionally and geographically diverse organisation, preferably in the voluntary sector
- Experience implementing new processes, templates and frameworks
- Demonstrated ability to multi-task in a fast-paced environment
- Self-starter & fast learner who is detail-oriented and organised
- IT literacy - competent in MS Office
Desirable skills, knowledge and experience:
- Experience implementing new planning and work management systems and software, such as Jira, and/or Miro
Closing date: 23:59, Mon, 11th Aug 2025
We are looking to conduct interviews for this position from w/c 25th August 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



POST DETAILS
Post Title: Programme Manager
Location: Belfast/Sligo
Salary: £36,000/€41,400
Hours: Full-time, 36 Hours per week
JOB SUMMARY:
The Programme Manager is a key role in the Rio Ferdinand Foundation’s isle of Ireland team. This post is responsible for managing an exciting new cross-border PEACE Academy programme in Belfast and Sligo, funded by the Special EU Programme Body (SEUPB) PEACEPLUS programme https://www.seupb.eu/
The aim of this new three-year programme, is to deliver and evidence a PEACE Academy pathway of engagement, learning, social action and employability that will inspire young people from communities in Northern Ireland and Ireland to create shared experiences and build a long-term response to sectarianism, racism and hate on a cross community and cross border basis.
KEY DUTIES/RESPONSIBILITIES:
This role will:
§ Establish and develop our new PEACE Academy Programme in partnership with Glentoran FC and Sligo Rovers FC together with a network of grass-root partners, as well as community policing and other strategic stakeholders.
§ Line manage a new programme staff team including 2x Regional Coordinators, a part time Training Lead, part time Monitoring Officer, a part time Admin Officer and a part time Finance Officer as well as sessional staff.
§ Lead and manage a three-year cross border and cross community youth and community development programme engaging Catholic / Nationalist / Republican (CNR), Protestant/ Unionist/ Loyalist (PUL), and newcomer communities.
§ Oversee the development of sessions which utilise youth culture as a platform for personal development, working with your staff team to design, deliver and manage engaging sessions and opportunities utilising music and the creative arts, sport, and digital media.
§ Develop, and oversee the delivery of our youth development pathway across both regions, including twice weekly sessions, workshops, seminars and accredited training pathways, mentoring, cross-border events and initiatives, careers events and pathways with a range of commercial partners, and strategic stakeholder engagement.
§ Quality assure the delivery of sessions and outputs linked to the personal development of young people.
§ Encourage and support the involvement of volunteers from the local community.
§ Develop positive relationships with key strategic partners involved in the project and ensure links are made and information shared with appropriate agencies.
§ Work closely with our CEO and Director for Ireland & Northern Ireland on the strategic positioning and development of the Foundation and the legacy of the PEACE Academy programme.
§ Work with our Director of Operations to establish and implement a robust monitoring, evaluation and learning framework for the programme with key data capture tools in place from the outset.
§ Be responsible for the delivery of specified targets for the programme through producing regular action plans and work programmes, ensuring that all project planning, monitoring, and evaluation procedures are implemented and adhered to.
§ Ensure all monitoring data is captured and recorded against targets ensuring funder reports are produced and meetings attended as and when required.
§ Ensure all administrative and financial functions of the programme are conducted in accordance with funder requirements
§ Work with our Directors on the financial and wider reporting of the programme as required by our funder.
§ Work with an external monitoring agency to ensure their independent impact evaluation is completed alongside our own internal monitoring.
§ Work with our Director of Development on shaping and implementing a communications strategy for the PEACE Academy.
§ Keep up to date with local and regional trends in sports/arts for social change and work with young people.
§ Actively represent Rio Ferdinand Foundation at working groups, initiatives, and events.
§ Assist and contribute to the on-going development and strategy of the Rio Ferdinand Foundation’s work in Sligo and Belfast as well as across the island of Ireland.
§ Develop and maintain key relationships with partners from across various sectors including, statutory, private, business and third sectors.
OTHER RESPONSIBILITIES
· Work flexibly where appropriate on evening, weekends and during school holidays to ensure full and supportive delivery of the programme.
· Undertake new training to develop work related skills and knowledge
· Undertake any other related responsibilities commensurate with the evolving objectives of the post and the evolution of the Foundation, as may reasonably be requested
· Work with due regard for RFF’s core values and objectives
· Ensure the effective implementation of, and adherence to RFF’s Equal Opportunities, Safeguarding and Health and Safety policies and procedures.
PERSON SPECIFICATION:
Qualifications, Experience, Knowledge & Skills
§ Relevant academic/industry qualifications: e.g. Project Management, Youth Work, Certificate in Community Sports Work (CCSW), Arts Practitioner, etc.
§ Ideally educated to degree standard or equivalent through experience
§ An appropriate qualification relevant to working with young people
§ Sports, Arts or Digital Media qualification (desirable)
Experience
§ Have at least five years’ experience of working with disaffected young people
§ Have at least three years’ experience of supervising and managing staff
§ A proven track record of forming productive relationships with a wide variety of organisations and individuals from diverse backgrounds and multi-agency co-ordination
§ Planning, delivering, and managing community focused, social inclusion initiatives, ideally working with local authorities, police, sports clubs and youth justice groups
§ Experience of a wide range of communication media and confident in delivering presentations, developing proposals, and writing reports for varied audiences
§ Experience of working on a multi-partner project
§ A good understanding of community engagement projects
§ Experience of campaigns, youth social action programming and event management
§ Experience of managing an SEUPB Programme or similar (desirable)
Knowledge
§ A thorough understanding of government policies and plans for community sport and creative arts, along with relevant opportunities for young people’s development
§ Understanding of the issues facing young people across the island of Ireland
§ A working knowledge and understanding of the barriers to personal development in areas of deprivation
Skills
§ Good numerical and analytical skills
§ Ability to challenge young peoples’ attitudes and beliefs to promote their social and educational needs
§ Supervision of staff, coaches, freelancers, and volunteers
§ Excellent proven negotiation skills
§ Communication skills – to young people, families, project staff, local partners and community stakeholders as well as senior management
§ Ability to work in a confident and flexible manner
§ Ability to initiate, develop and sustain effective relationships with both young people and partners
§ IT literate using MS Office (word, excel, power point, outlook)
§ Coaching skills
§ Clearly demonstrate an ability to build trusting relationships and deliver high quality activities for young people.
§ Excellent communication skills, able to use initiative and manage multiple work loads
§ Proactive, resilient, and able to work well within a close-knit team.
§ Able to identify and share best practice in the community environment
§ Self-starter, used to delivering targets on time to high standards
§ Excellent problem solving and multi-tasking skills
§ Project management skills including report writing and budgeting
§ Confident user of social media platforms - Twitter, Insta, Facebook, Youtube – (desirable)
Role Requirements
At Rio Ferdinand Foundation, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under our Guaranteed Interview Scheme (GIS) please let us know.
Please note. Successful applicants for all roles will require an enhanced Access NI or Garda Check
As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Access NI check.
Applicants must be able to provide proof of eligibility to work in Ireland and the UK.
Application Deadline Thursday 24th of July
Interviews – Thursday 31st of July
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms and Conditions
Job Title: Visitor Experience Manager
Hours of work: 21 hours per week.
Salary: £24,000
Annual Leave: 25 days plus bank holidays (Pro Rota)
Contract: 12 month contract, to be reviewed on successful NLHF application
Role Description
Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.
Key Responsibilities
- Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
- Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
- Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
- Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
- Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
- Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
- Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
- Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
- Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
- Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
- Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
- To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
- Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
- Maintain high quality interpretation in a range of media to meet differing visitor needs
- · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
- Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
- Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
- Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
- Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required
Person Specification
Essential Qualities
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
- Experience in leading people within a visitor-focused operation
- Background in heritage, tourism or hospitality
- Experience of line management, team working, networking and relationship building
- A proven track record of commercial acumen and taking measured risks
- Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
- Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
- Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
- Excel at being able to operate flexibly and prioritise issues and opportunities as needed
- Ability to communicate effectively with people of all ages and at all levels
- An ability to work flexibly including some evenings and weekends
- Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel
Desired Qualities
- Familiarity with the Church of England, particularly Cathedrals
- Experience of working with volunteers
- Educated to degree level or equivalent
Probationary and notice period
In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.
Pension
After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.
Policies and Procedures
To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.
Other terms and conditions
This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.
An application form can be found on our website please follow the instruction there to apply.
The client requests no contact from agencies or media sales.
Policy & Insights Manager (Paediatric Workforce)
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for two years
As Policy & Insights Manager, you will ensure the College has impact in influencing the future design and delivery of the child health workforce, by leading on a set of priority projects to promote the sustainability and protection of the child health workforce for future generations.
Working within the Workforce & Careers team, the Policy & Insights Manager will be key in supporting colleagues across multiple teams to ensure the College provides expert, evidence-based policy outputs that influences service planning, and promotes the needs of children and the workforce designed to care for them.
Keeping up-to-date with, including horizon scanning developments in, child health policy and NHS service planning, you will maintain an overview of emerging policy themes at national level and will develop a comprehensive engagement plan to ensure members, health service planners, providers and key decision makers in health across the UK are engaged in the advocacy of the child health workforce.
Educated to degree level or with equivalent relevant experience in a similar line of work in health policy, NHS workforce planning or national advocacy, you will have evidence of understanding the critical role of data and service standards within healthcare design, delivery and workforce planning across the UK.
With excellent project management and stakeholder management skills, you will have demonstrable experience of leading and influencing policy and/or advocacy evidenced by recent outputs relating to child health and/or health services.
This is a crucial and highly impactful role at the College as there are enduring, critical issues in the UK paediatric workforce with understaffed rotas and staff burnout against a backdrop of accelerating demand on acute paediatric services.
A formal project management qualification and experience in line management and/or leadership of a team, along with experience and knowledge of the children’s health sector, would be desirable.
The Workforce and Careers team has a pivotal role within the RCPCH Education and Training Directorate in using research, data and evidence to advocate for the child health workforce. Led by the RCPCH Workforce Planning Board and working closely with senior clinicians, the team oversee a portfolio of paediatric workforce and service configuration data that provides both local and national decision-makers with detailed data investigations, research reports and up-to-date information on key topics impacting paediatric services, such as rota gaps and waiting times.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 6 August 2025
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.