Evaluation jobs

About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment. 

Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.

Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.

The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.

Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.

The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.

Key Responsibilities

1. Reporting, Insights & Decision Support

• Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
• Produce organisational dashboards and KPI reporting.
• Develop Power BI reports and visualisations for the Leadership Team and Board.
• Produce campaign evaluation and performance reports.
• Identify trends in supporter behaviour and organisational performance.
• Analyse campaign effectiveness and recommend improvements.
• Develop predictive and trend reporting where appropriate.
• Support strategic planning through data-driven insight.

2. Audience & Supporter Development

• Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
• Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
• Maintain audience reporting and engagement analysis.
• Develop audience segmentation models and map supporter and service-user journeys.
• Analyse behavioural trends across different audiences.
• Identify opportunities to improve acquisition, retention and engagement.

3. Data Governance & Continuous Improvement

• Ensure the charity maintains high standards of data quality, governance and operational efficiency.
• Support GDPR compliance and data governance processes.
• Monitor data integrity across organisational systems.
• Improve data governance frameworks and organisational standards.
• Identify opportunities to automate manual processes.Support the development of scalable systems and processes.

4. Data Capability & Organisational Development

• Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
• Train and support colleagues in the effective use of data and reporting tools.
• Develop user guidance and documentation and promote consistent reporting standards.
• Lead cross-organisational data improvement projects.
• Increase organisational confidence in using insight to inform decisions.
• Build strong relationships with teams to understand emerging information needs.

5. Website Performance & CMS Management

• Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
• Monitor website health, accessibility and technical performance.
• Work with external website developers to resolve issues and implement improvements.
• Analyse user journeys and identify opportunities to improve engagement.
• Ensure accessibility standards continue to improve across the website.
• Develop recommendations to improve digital performance and user experience.

Person Specification

Essential

Experience

• Experience producing dashboards, KPI reporting and organisational insight.
• Strong analytical skills with experience using Power BI and advanced Excel.
• Experience developing audience insights and segmentation.
• Experience interpreting website analytics and digital performance metrics.
• Experience improving organisational reporting and decision-making.
• Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
• Experience working with multiple stakeholders to translate business needs into actionable insight.
• Experience delivering continuous improvement projects.

Knowledge

• Strong understanding of data governance and GDPR.
• Understanding of website analytics, digital marketing metrics and conversion tracking.
• Knowledge of audience segmentation and customer journeys.
• Understanding of reporting methodologies and performance measurement.
• Knowledge of accessibility principles and digital best practice.

Skills

• Excellent analytical and problem-solving skills.
• Ability to interpret complex data and communicate clear recommendations.
• Strong stakeholder management and influencing skills.
• Excellent written and presentation skills.
• Ability to manage multiple priorities simultaneously.
• Strong attention to detail while maintaining strategic perspective.

Desirable

• Experience with Microsoft Dynamics.
• Experience using Google Analytics 4.
• Experience using Power BI.
• Experience working with charities.
• Experience supporting website redevelopment or digital optimisation projects.
• Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).

This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

What can we offer you? 

Our staff benefits include: 

• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
• Flexible working. 
• Remote working.
• 5% Pension. 
• Employee Assistance Programme.

How to apply 

Please send your CV and a covering letter by clicking on the 'apply now' button.

Application timeline:

• Deadline for applications: 16th August at 4pm.
• Shortlisting: 17th August.
• First round interview: 20th and 21st August. 
• Second round interview: TBC.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

Our Commitment to Equity, Diversity and Inclusion

We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

About Us 
British Horse Society (BHS) is the UK’s largest equine charity, helping horses and everyone who cares for them enjoy the best possible life together. We make riding safer, champion the welfare of horses, protect off road riding routes, encourage participation and increase education and understanding around horses. Whether your time with horses is a bit of fun, a life’s passion or a life’s work, we make sure you can always find happiness, confidence and contentment together.

In this role, you will play a key part in engaging our key audiences, bringing BHS’ impact and benefits to life for supporters, members, volunteers, and partners to build a growing and loyal community.

Job Purpose 
We’re looking for a creative and passionate Marketing Executive to ensure BHS supporters and partners feel thanked, informed and proud to be part of our community. As part of the performance marketing team, and reporting into the Campaign Manager- Supporter Engagement & Retention, you will help deliver email campaigns, supporter journeys and content that strengthens loyalty, supports our charitable work and improves the supporter experience.

What you’ll be doing: 

Creating and writing engaging email campaigns, newsletters and supporter updates that inform and involve audiences in our work.

Helping to build supporter journeys that thank, inspire and keep people connected to grow our community.

Working with teams across marketing, membership, fundraising, volunteers, education and charitable impact areas.

Using data and testing to understand and improve the supporter journey to grow engagement and retention.

Bringing our brand and values to life through key supporter communications and touch points to deepen connection to BHS and our cause.

What you won’t be doing: 

You won’t be working with a single audience- you’ll support a range of BHS supporters and partners including members, donors, coaches and volunteers and be involved in many areas of BHS.

You won’t be working alone. You will be working within a supportive performance marketing team and collaborating closely with the wider marketing, communications and fundraising department.

You won’t need charity or equestrian experience, although either would be helpful.

 This is a great role for you if: 

You want to use your marketing experience and skills to make a positive difference.

You are confident in writing emails, copy and content that builds loyalty, trust and inspires to action.

You are audience focussed, passionate about understanding what makes our supporters tick and how to engage them.

You are confident using email marketing, CRM or digital tools

You like using data to understand performance and using it to improve what comes next.

You like coming up with ideas, then making them happen

You want to work in an organisation that supports you to bring your full, authentic self to work and is working really hard to be a beacon of inclusion in the equestrian sector.

Why Join Us? 
At BHS, you’ll be part of a passionate team working towards making a real difference for horses and riders. We offer a collaborative environment, opportunities for personal and professional growth, and the chance to have a lasting impact on the equine and wider community. 

We also offer 26 days annual leave (+ public holidays) on starting, matched pension contributions up to 5%, enhanced pay when taking leave as your family grows, income protection insurance, a health-cash plan and a wide range of wellbeing and mental health support services. 

Location: Our office is based near Stoneleigh in Warwickshire, and this role will typically work from there 2 days a week with flexibility to work remotely. You’re also welcome to work in the office more frequently. 

Hours: 35 a week – with an early finish on a Friday!

Assistant Head of Fundraising (Public Fundraising)

Salary £57,574.79 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Public Fundraising)

Location: London/Hybrid

Salary: £57,574.79 per annum

Weekly Hours: 35

Reference: YMC1212513

An exciting moment to join us

YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.

This role sits at the heart of that ambition.

You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.

At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.

You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.

We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.

We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.

The role

As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:

The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.

Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.

RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.

Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.

This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.

About you

You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.

You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.

You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.

You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.

You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.

Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.

Why join us now

YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.

YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.

Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Help children and young people recover from sexual abuse. 

Respond is looking for a compassionate and skilled Specialist Child and Young Person Advocate to join an innovative partnership delivering a new Child Sexual Abuse Support Hub. 

Working alongside SurvivorsUK and other specialist organisations, you will provide trauma-informed advocacy and emotional support to boys, girls and non-binary children and young people who have experienced sexual abuse. 

This is an exciting opportunity to be part of a collaborative service that places children and young people at the centre of support, helping them understand their options, improve their safety and access the specialist services they need. 

About the role 

You will: 

• Hold a caseload of children and young people requiring specialist advocacy and support. 

• Provide practical and emotional support tailored to individual needs. 

• Support children and young people to access health, education, social care, therapeutic and criminal justice services where appropriate. 

• Work collaboratively with families, carers and professionals while ensuring the wishes and rights of the young person remain central. 

• Contribute to safeguarding, risk management and multidisciplinary working across the partnership. 

• Help improve access to services for children and young people who experience additional barriers, including disabled children and young people and those from under-represented communities. 

Please note this is not a court advocacy or Independent Sexual Violence Adviser (ISVA) role. Where ongoing ISVA or court support is required, you will work closely with partner organisations to ensure children and young people receive the right support at the right time. 

About you 

We're looking for someone who has: 

• Experience supporting children and young people affected by trauma, abuse or exploitation. 

• A strong understanding of safeguarding and trauma-informed practice. 

• Experience working collaboratively across agencies. 

• Excellent communication and relationship-building skills. 

• A commitment to equality, inclusion and anti-discriminatory practice. 

• Experience supporting autistic children and young people, those with learning disabilities, or additional needs would be highly valued. 

Why Respond? 

For over 30 years, Respond has been a national leader in supporting autistic people and people with learning disabilities who have experienced abuse, violence and trauma. We are committed to delivering accessible, inclusive and person-centred services that enable people to recover, heal and thrive. 

Joining Respond means becoming part of a supportive team that values collaboration, reflective practice and continuous learning while making a genuine difference to the lives of children and young people. 

We welcome applications from everyone 

We are committed to building a diverse workforce and particularly welcome applications from people with lived experience and those from communities that are under-represented in our workforce. 

Respond is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will be subject to an Enhanced DBS check. 

DreamArts fuses arts and therapeutic practice to support wellbeing. Our acclaimed EXPERIMENT Juniors programme engages 6-12 year olds to explore and unleash their talents, try things out, express themselves and grow their skills.

Participants take control and create their own original work, from musicals to collaborating with companies such as Les Enfants Terribles. 

EXPERIMENT takes place on a Saturday in South Westminster and on Sundays in Church Street plus some special projects during school holidays. The majority of participants are eligible for free school meals and live in some of London’s most deprived areas.  

We are looking for a Wellbeing Practitioner for our Sunday group who is able to inspire and support young people, in particular those who may struggle in group settings. You must be passionate about engaging participants from marginalised communities and committed to support wellbeing through the arts. You will help young people participate in creative sessions that provide opportunities to explore their challenges, build a sense of belonging with peers and strengthen their emotional wellbeing.

Working alongside creative facilitators, the Wellbeing Practitioner will focus on identifying and removing barriers to participation, identifying appropriate support that responds to emerging needs and creates a sense of community.

In our last staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts. 

We believe young people benefit from seeing a diverse range of positive adult role models. As there are currently no male practitioners within our Sunday EXPERIMENT team, we particularly welcome applications from men, who are currently under-represented within this role. Selection will be based on skills, experience and suitability for the post.

Deadline is 12pm on Monday 31st August. Applicants should refer to the Charity Job link to our website where you will find the application form and job description.

In-person interviews will take place on Tuesday 8th and Wednesday 9th September.

Start date – Saturday 3rd October induction and training day (10am-3pm).

Next Term Dates

Term 1: Sunday 11th October – Sunday 6th December (excluding 1st November)

Term 2:  Sunday 10th January – 21st March

Plus opportunities to be part of school holiday projects.

EXPERIMENT is an ongoing programme and the Wellbeing Practitioner will continue in the role subject to funding.

Job Title: Strategic Legal Projects Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: fixed term contract of 2 years, with possibility of extension depending on funding.

Location: Remote/Hybrid/London depending on working days (our anchor day is in London on a Tuesday, with occasional other travel within the UK)

Reports to: Director of Strategic Litigation and Advice

Annual leave: 25 days per annum, plus bank holidays, pro rata, and the week between Christmas and New Year off.

Salary: £33,000 to £38,000 per annum salary (actual salary for 2 days a week, £13,200 - £14,800), depending on skills and experience. NB: pension is 5% of salary

Working Hours: 14 hours per week, plus 1 hour lunch break (NB. evening working is required to attend 5 scheduled evening meetings per year, which ordinarily finish no later than 6.30pm).

Application deadline: 9:00 am Tuesday 25th August 2026

Interviews are anticipated to be held on 10 and 11 September 2026 online. Shortlisted candidates will be notified Thursday 3rd September 2026.

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Application:

Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this by 9:00 am, Tuesday 25 August 2026, along with a completed equalities monitoring form. Full details on how to apply can be found on our website (linked). 

Applications should be submitted as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.

Successful candidates must be eligible to work in the UK.

About the Role

This is a new role which will be pivotal to the work of the Strategic Legal Projects Team. The post-holder will work with the Director of Strategic Litigation and Advice to coordinate the delivery of the Strategic Legal Fund (SLF). This is an innovative programme of grant funding, supporting strategic legal work that benefits people who are disadvantaged or discriminated against because of their immigration status. We define strategic litigation as work where the impact goes beyond an individual case and results in changes to law, policy and practice that will benefit a wider group of people. The fund supports pre-litigation research, and third-party interventions in cases before the courts, as well as advocacy related to the legal activities undertaken. Grants can be awarded to non-governmental organisations and law firms.

The post provides an opportunity to contribute strategically to supporting the legal sector working on migrants’ rights in the UK. You will gain experience of all aspects of the grant-making process in the intersection of legal and policy work on issues facing people seeking asylum, migrants and refugees in the UK today. 

The ideal candidate may be someone wishing to develop a career in philanthropic work in this area or build relationships with esteemed human rights lawyers and social justice organisations. Whatever their interest, they will bring to the work a flair for organising, project management to include building relationships and supporting joint working and the vision to see the separate grants as part of a coherent whole.

For further information about the Fund and the type of work we support see the website on the job advertisement linked.

Main Tasks:

· liaise with applicants including legal practitioners and organisations working with migrants across the UK;

·  co-ordinate the meetings of an expert panel and decision-making panel;

· carry out financial due diligence checks in relation to potential grants;

· manage monitoring and evaluation, collecting reports from grantees and available data evidencing outcomes, and contributing to reports and updates for ILPA and for the funders;

· communicate updates and successes by grantees on the SLF website and on social media;

· build capacity of groups and individuals working in support of migrants’ rights, including working with the Legal Project Officer to ensure the work of the Strategic Legal Advice Committee (SLAC) and the SLF align and complement each other.

Person Specification

Essential

1. A proven record of project management or grant management;

2. Good working knowledge of the refugee and migrant sector in the UK;

3. Experience of coordinating networks of organisations or individuals, including running meetings;

4. Experience of working and communicating with a range of external stakeholders;

5. Excellent written and oral communication skills;

6. Excellent attention to detail;

7. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

a. an ability to take a proactive approach to independent working,

b. managing workstreams effectively,

c. confidently taking responsibility for tasks and decisions,

d. meeting tight deadlines, and

e. taking a calm and diligent approach to problem solving;

8. Good IT skills and competency in the use of office IT programmes and equipment and managing and updating a website.

9. Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law 

10.  Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles

11.  Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success

Desirable

1. Experience of grant-making;

2. An understanding of strategic litigation and good legal analysis skills;

3. A project management qualification such as PRINCE2 or equivalent;

4. Experience of using accounting packages and CRMs and experience of Quickbooks and Salesforce

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts.

Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members.

Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice.

ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments.

To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members. 

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 12 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in London, together with team members living in England and Scotland. On average, once every two months, there will be an online meeting in the evening that you will need to attend. As this is a two day a week role there is flexibility on what days are worked.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 375
Reports to: Resources Lead
Salary: £24,785 per annum
Contracted hours: Full-Time, 37.5 hours per week
Contract length: Permanent
Working base: Stevenage Wellbeing centre – with flexibility to travel to other centres across Hertfordshire if required.

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

The successful candidate will have knowledge of Microsoft Office, Excel spreadsheets, Word documents, excellent interpersonal skills to include a welcoming telephone manner, the ability to remain calm in crisis situations with clients and will be able to prioritise work with minimum supervision, meet deadlines and work simultaneously on a variety of tasks.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Thursday 20th August 2026.
Interviews to be held week commencing 24th August.
N.B. Please quote reference number 375 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

PURPOSE OF POSITION

This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.

To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.

The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.

RESPONSIBILITIES & ACCOUNTABILITIES

Quality Assurance and Performance Oversight

• Lead the quality assurance function across support services

• Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions

• Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams

• Ensure quality standards are consistently applied across all services

• Monitor service delivery against contractual, regulatory, and organisational standards

• Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement

• Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes

Data Analysis and Insight

• Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data

• Translate datasets into meaningful insights to support informed decision-making

• Identify emerging trends, performance risks, and opportunities for service enhancement

• Produce executive summaries and reports for senior leadership teams and governance meetings

• Use data to drive continuous improvement and demonstrate service impact

Development of Support Practice

• Be responsible for developing person centred and trauma-informed practice standards for our support services

• Contributing to creating a Psychologically Informed Environment across the organisation

• Develop our reflective practice offer across all services

• Lead on the development and implementation of an accredited programme of independent living skills activities for our residents

Impact and Performance Management/Reporting

• To lead on impact and performance, providing leadership and line management to Impact Specialist

• Lead and facilitate regular KPI and performance review meetings with Frontline Management and services

• Challenge and support managers to understand performance outcomes and develop improvement plans

• Track progress against agreed targets and improvement actions

• Ensure accountability and ownership for quality and performance outcomes across services

• To maintain up to date project management and reporting records

• To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.

• To contribute to the updating of InForm to capture performance requirements

Practice Development and Workforce Support

• Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers

• Promote consistency of practice across all services

• Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews

• Develop resources and tools to support high-quality, person-centred service delivery

• Foster a culture of continuous learning, accountability, and quality improvement

Resident engagement and accountability

• To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities

• Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production

• Develop methods for gathering, analysing, and responding to resident feedback

• Ensure resident experiences and outcomes are reflected within quality assurance processes

• Provide leadership and management of Resident Engagement Specialist

General

• To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings

• To undertake such other duties within the competence of the post holder which may be required from time to time.

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

• Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.

• Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.

• Experience developing and implementing monitoring, evaluation and learning frameworks.

• Understanding of safeguarding and MARAC processes.

• Experience of reflecting critically upon own practice in order to improve the experience for service users

Skills, knowledge & Abilities

• Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.

• Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.

• Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.

• Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.

• Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.

• Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults

• Strong understanding of anti-discriminatory practice.

• Good case-management recording skills, ideally with experience of InForm.

Personal qualities

• Flexible and resilient

• Patient and pro-active

• Personable and energetic

• Self-motivated

• High attention to detail and accuracy

• Commitment to the values of compassion, collaboration, inclusion and growth

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Location: Remote with regular travel to multiple locations (including Head Office in London)
Contract Type: Full-Time, Standard Contract
Reports to: Executive Headteacher
Responsible for: Curriculum Leads and Teaching Staff
Start Date: 4th January 2027 

Please note: Applicants who successfully pass the initial CV screening will be required to submit a full Equal Education Academy application form in line with KCSIE statutory guidance prior to formal shortlisting and interview.

Interview schedule: 

• Online interview (45mins) - Friday 28th August 2026.

• In-Person Assessment Day (London) - Friday 11th September 2026.

About Equal Education Academy (EEA)

Equal Education is excited to launch a new online academy for Key Stage 4 students, accredited under the DfE’s Online Education Accreditation Scheme (OEAS). We deliver high-quality alternative education tailored for learners facing barriers to education or with complex needs. This includes young people with SEND, SEMH needs, interrupted schooling, Children Looked After, and those requiring specialist or alternative provision.

Guided by our values of Belong, Empower and Aspire, we provide a safe, inclusive, and aspirational environment. We align with DfE guidance and aim to meet OEAS standards, ensuring that safeguarding, particularly online, is the foundation of our culture.

Purpose of the Role

The Head of Centre will provide strategic and operational leadership for Equal Education Academy, ensuring the delivery of high-quality, inclusive, and trauma-informed online provision. Serving as the Academy’s Special Educational Needs Coordinator (SENCO) and Designated Safeguarding Lead (DSL), the postholder will embed safeguarding, inclusion, and wellbeing into all organisational decision-making.

Key responsibilities include leading SEND and safeguarding strategy (including overseeing the Single Central Record)  delivering high-impact staff training, and driving rigorous quality assurance by monitoring and reviewing teaching and learning practices. 

Working collaboratively across the Academy and the wider Equal Education Limited group, the Head of Centre will serve as a vital operational bridge, facilitating seamless collaboration and synergy between Equal Education Academy and Equal Education Limited. Operating at the intersection of both entities, the post-holder is uniquely positioned to identify and leverage cross-group resources, optimising them to drive the growth and development of the Academy. By championing alignment across the ecosystem, this pivotal role ensures that the Academy’s functions, team, and strategic objectives are seamlessly integrated within the wider organisation.

Key Responsibilities

1. Strategic Leadership & Quality of Education

• Support the Executive Headteacher in setting the Academy’s strategic direction and ensuring compliance with OEAS/DfE standards.

• Monitor and review teaching and learning across the Academy, using lesson observations, work scrutiny, and data analysis to drive pedagogical improvement.

• Contribute to the Academy Improvement Plan and lead on inspection readiness and quality assurance activities.

• Lead on developing and implementing a program of CPD and training for new staff. Ensuring the team is aligned under the vision and values of the EE Academy.

• Facilitate operational synergy between Equal Education Academy and Equal Education Limited, leveraging group resources to optimise performance.

2. SEND Leadership (SENCO)

• Coordinate all SEND provision, ensuring the identification, assessment, and effective support of learners with complex needs.

• Oversee EHCP management, annual reviews, and the development of targeted Individual Learning Plans (ILPs).

• Oversee PEP management for Looked After Children

• Champion inclusive pedagogy, ensuring all staff adopt trauma-informed and adaptive teaching strategies.

• Manage multi-agency collaboration with families, local authorities, and external professionals to secure positive learner outcomes.

3. Safeguarding and Wellbeing (DSL)

• Serve as the Designated Safeguarding Lead (DSL), maintaining oversight of all safeguarding systems, referrals, and online safety protocols.

• Ensure policies remain compliant with Keeping Children Safe in Education (KCSIE) and best practice.

• Promote a culture of vigilance, ensuring learner wellbeing, attendance, and emotional safety are central to all Academy functions.

• Lead on multi-agency safeguarding processes and provide expert advice to the leadership team.

4. Leadership & Staff Development

• Design and deliver high-impact staff training programs, specifically focusing on safeguarding, online pedagogy, SEND frameworks, and inclusive, trauma-informed practice.

• Lead staff appraisal, coaching, and professional development to ensure high standards of accountability and growth.

• Foster a collaborative, reflective culture, supporting recruitment, induction, and retention.

• Support learner engagement, attendance and successful transition pathways

• Contribute to self-evaluation and school improvement activities

5. Partnership Working, Influence and Professional Representation

• Build and maintain effective relationships with internal stakeholders to drive seamless integration between Equal Education Academy and the wider Equal Education Limited group.Work closely with the Executive Headteacher, Group CEO and relevant members of operational teams to ensure effective collaboration across the group. 

• Develop and sustain effective partnerships with families, schools, local authorities, virtual schools, and external agencies.

• Support policy development, implementation, and review.

• Represent Equal Education at professional meetings, conferences, and external forums.

• Undertake any other duties reasonably directed by the Headteacher or Executive Headteacher.

• Contribute to strategic planning and organisational development, effectively pitching ideas and challenging the status quo.

• Ability to constructively and professionally challenge colleagues and stakeholders at all levels, including leadership as necessary, in the interest of managing risk and developing a quality service offering.

Person Specification

Essential Qualifications and Experience

• Qualified Teacher Status (QTS).

• National Award for SEN Coordination (NASENCO). 

• Significant (3 years minimum) senior leadership experience in a school, AP, SEND, or online setting within the last year. 

• Proven experience in designing and delivering whole-school staff training.

• Extensive (1 year minimum) experience as a DSL (safeguarding) and SENCO (SEND provision).

• Deep understanding of KCSIE, the SEND Code of Practice, and OEAS/DfE requirements.

• Experience in reviewing teaching and learning to drive quality improvement.

• Significant experience supporting children and young people with barriers to learning and/or emerging or complex needs, including those with SEND, SEMH needs, interrupted education, Children Looked After, and learners requiring specialist or alternative provision.

• Significant experience supporting learners with EHCPs and complex needs, while coordinating multi-agency support and collaborating effectively with local authorities, schools, and external agencies.

• Experience contributing to quality assurance, school improvement or inspection readiness activities. 

Skills and Attributes

• Strong strategic, operational and project management skills

  • Ability to manage complex projects in an organised manner, develop project plans with effective tracking (e.g. Project Initiation documents, gantt charts,   reporting on key metrics, meeting key milestones and working to budgets). 

  • Ability to lead projects and processes in a collaborative way, identifying and engaging key stakeholders to ensure efficiency and avoid duplication of work across a group business structure. 

  • Demonstrates a commercial mindset, with the ability to articulate business cases, work effectively with budgets and interpret information effectively. 

• Excellent communication: capable of building high-trust relationships with staff, families, and local authorities.

• Resilient, reflective and adaptable. A champion of inclusion: deep commitment to supporting vulnerable learners and EEA’s values.

• Strong organisational skills, data-literate and improvement-focused with the abilities to support and develop colleagues. 

• Analytical mindset, able to challenge own assumptions and adapt based on learnings.

• Up to date educational landscape knowledge and a desire to remain informed of sector shifts and updates.

General

The post-holder will be provided with the technology required to complete their role. Equal Education works exclusively on Apple devices using Google software.

Equal Education is committed to safeguarding and promoting the welfare of children and young people. All colleagues are expected to share this commitment. The post is subject to Enhanced DBS clearance, right to work in the UK, and two satisfactory professional references (one from the last employer). 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.

Why now? - Belay has just spent a year strengthening its foundations - redesigning services, building organisational capacity and setting an ambitious growth plan. The groundwork is done. What we need now is a permanent CEO with the vision to take a small, high-impact charity and turn real momentum into lasting change - for families and for how the sector understands and responds to developmental trauma.

About the role - You’ll provide strategic and financial leadership across a small team, working closely with an exceptional Board and Belay’s Founder, who remains closely involved as Services Director. You’ll lead fundraising and income diversification, shape Belay’s public voice and ensure the organisation’s trauma-responsive, DDP-informed model continues to deliver real impact as it scales.

This is a rare chance to take the helm of an organisation with an innovative model, a loyal community and genuine room to grow - and to leave your mark on how the UK supports some of its most vulnerable children and families.

This is a home‑based role, but applicants must be permanently based, and have the right to work, in the United Kingdom. For legal, tax, and operational reasons, we cannot consider applications from outside the UK.

Please see the CEO Application Pack for further details, including the full job description and the application/ interview process.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

We are currently recruiting a Policy and Communications Coordinator to join our Policy and Communications team on a two-year fixed-term contract.

Policy and Communications Coordinator
Contract: 2-year fixed term
Work Pattern: 35 hours per week. (1 FTE). We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible.
Salary: £31,000 per annum
Location: London Fields, London E8 3PN. NCB promotes a hybrid, flexible way of working with 1 day working in the office if based in London

About the Role

The Policy and Communications Coordinator plays a key role in helping NCB drive positive change for children and young people across the UK, by supporting the delivery key elements of policy, public affairs, and communications work. This role supports the development and delivery of high-quality and impactful policy outputs, communications and campaigns, to enhance our visibility and impact, bringing lived and learned experiences to the heart of our influencing work.

Supporting cross-NCB coordination by working across teams and Specialist Membership Groups, the Coordinator will grow and maintain vibrant, diverse and engaged memberships, and help ensure NCB’s voice is clear, timely, and influential across the policy arena and public conversation.

We are particularly interested to hear from candidates with an interest in wellbeing, belonging and anti-bullying, as these will be key areas that the post-holder will focus on. NCB's Policy and Communications team also works across a range of other issues such as SEND, health, social care, poverty and justice.

What you’ll be doing:

Communications and digital engagement:

• Support the delivery of integrated communications and campaigns that amplify the voices of children, young people and families.
• Draft, design, and schedule engaging, accessible content across a range of digital channels, including social media, website, sector-facing briefings, newsletters and e-marketing content.
• Monitor news coverage, maintain a media contact database, and draft media statements and press releases to secure national and regional coverage.
• Work closely with our networks and advisory groups to ethically gather, produce, and share powerful case studies and testimonials that highlight lived experiences of our areas of work.
• Maintain digital assets, ensuring all case studies and images are ethically sourced with informed consent and stored securely.
• Monitor, analyse and report on monthly digital analytics to optimise website traffic, social media performance and sector newsletter open rates.
• Develop and maintain membership processes for external networks and groups.
• Coordinate logistics for cross-sector membership groups, campaign launches, sector webinars, and network-wide stakeholder events.

Policy and public affairs:

• Monitor UK policy and parliamentary activity, announcements and sector trends to flag advocacy opportunities or policy risks for our networks.
• Summarise complex policy documents, legislation, and research reports into clear and concise briefings for internal teams, sector partners and member, and to support engagement of lived experience groups.
• Contribute to the development of high-quality consultation responses, position statements, and briefings for civil servants, MPs, and other stakeholders.
• Coordinate policy activities across NCB projects and networks, including our work involving members, children and young people.
• Support the organisation of parliamentary events, roundtables and stakeholder meetings.
• Support the development of positive relationships including Parliamentarians, politicians and officials in central and local government, and other key stakeholders.
• Support secretariat work and parliamentary engagement for All-Party Parliamentary Groups.
• Maintain up-to-date records of key stakeholders including policymakers, parliamentarians, officials, and sector contacts.

We are looking for someone who brings:

• A genuine interest in policy, public affairs and communications.
• An understanding of issues affecting children and young people in the UK.
• Knowledge of UK government, policymaking and parliamentary structures and processes.
• A personal commitment to diversity, equity and inclusion and anti-discriminatory practice, particularly in anti-racism and anti-ableism.
• Excellent interpersonal and verbal communication skills, with the ability to engage effectively with people from a range of backgrounds and build collaborative working relationships.
• Strong organisational, administrative and project coordination skills, with the ability to manage competing priorities and meet deadlines.
• Excellent written communication skills, with experience of producing high-quality content for different audiences and purposes, including briefings, reports, digital content or stakeholder communications.
• Experience of creating content for digital channels, including websites, newsletters and social media in a professional context.
• Strong research and analytical skills, with the ability to identify, interpret and synthesise information from a range of sources accurately and clearly.
• Commitment to involving children, young people and adults with lived experience, in effective, ethical and evidence-based ways.
• Excellent IT skills, including Microsoft Office applications and experience using databases, websites and digital systems.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Tuesday 1st September 2026.
Assessments and interviews to be conducted during the week commencing 7th September 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

YOUTH WORKER  

OASIS NORTH BRISTOL

HOURS: FULL TIME

CONTRACT: 12 MONTH FIXED TERM CONTRACT (WITH VIEW TO EXTEND)

SALARY: £28,369 per annum

We have an exciting opportunity for a Youth Worker to join Oasis North Bristol. Our Youth Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.

We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience of youth work either as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) 

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Tuesday 8th September 2026.

Interviews will take place Thursday 17th September 2026.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Remote (Surrey and surrounding areas) | 18 – 24 hours

£27,500 pro rata | Flexible working | Real impact

Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?

At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.

In this role, you’ll:

• Support families one-to-one and in groups, both pre- and post-bereavement
• Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
• Help children feel less alone in their grief, and families feel more connected
• Contribute to our PIECES group programme, helpline, and referral process

This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.

We’re looking for someone who brings:

• A warm, person-centred approach
• Experience working with children and families
• Emotional resilience and a strong sense of purpose
• The ability to travel across Surrey and attend some evening/weekend sessions

We offer:

• Flexible working
• TOIL and supervision
• Ongoing training and personal growth
• A supportive, values-led team who genuinely care

If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.

View our recruitment pack for more information including a full job description and person specification:

Community Engagement Lead

Oasis Ashburton Park | Croydon

Salary: £33,725

Contract: 1 Year Fixed Term

Hours: 40 hours per week (including some evenings and occasional weekends)
Location: Oasis Ashburton Park (Croydon), working alongside Oasis Academy Shirley Park, Oasis Academy Arena and the wider community

Do you believe strong communities can change lives?

Do you want to help young people thrive, strengthen communities and create lasting change?

Oasis Ashburton Park is seeking an exceptional Community Engagement Lead to join our Youth & Community team and play a pivotal role in supporting children, young people and families across Croydon. Working closely with Oasis Academy Shirley Park, Oasis Academy Arena, local partners and residents, you will help build the relationships, opportunities and support networks that enable young people to flourish.

This role was established as part of Oasis' commitment to strengthening communities and creating safer futures for young people. At its heart is a belief that strong relationships, meaningful opportunities and connected communities are the most effective protective factors in a young person's life. 

About the Role

As Community Engagement Lead, you will lead the delivery and development of our Prevention Programme a proactive, relationship-based initiative designed to help young people build confidence, belonging, aspiration and positive pathways for the future. 

You will:

• Build trusted relationships with young people and families.
• Coordinate support across schools, community organisations and statutory services.
• Connect young people to mentoring, volunteering, youth provision, employment pathways and leadership opportunities.
• Develop projects and responses that address gaps in local provision.
• Champion relational, restorative and trauma-informed approaches.
• Help create a joined-up neighbourhood model that brings together education, youth work, family support and community development. 

About You

We're looking for someone who believes in the power of community and is passionate about helping young people realise their potential.

You will have:

• Experience working with young people in education, youth work or community settings.
• The ability to build positive relationships with a wide range of stakeholders.
• An understanding of the challenges and opportunities facing young people and families.
• Strong communication, organisational and partnership-building skills.
• A commitment to empowering young people as active contributors and leaders within their communities.
• The ability to think creatively, work collaboratively and turn ideas into action. 

Why Join Oasis?

At Oasis, we're committed to creating thriving communities where everyone is included, valued and able to contribute. You'll join a passionate team working at the forefront of community-led change, with the opportunity to shape innovative approaches that improve outcomes for young people and influence practice across the wider system.

If you're ready to make a meaningful difference in the lives of young people and help build stronger communities across Croydon, we'd love to hear from you.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

Apply now and be part of creating a community where every young person can belong, thrive and succeed. 

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

If you would like a conversation about the role, please contact us via the Oasis Charity Jobs website. 

Closing Date: Monday 24th August 12pm

Interview Date: 07/09/2026 - 11/09/2026 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889