The Operations Programme Coordinator provides operational, administrative, and project support across Picker’s portfolio.
The role is currently deployed primarily within the Learning & Development (L&D) team, supporting the effective design, delivery, and continuous improvement of Picker’s L&D programmes and products. The L&D programme offers a range of accredited online and in person training, alongside webinars, practical toolkits, and a global community of practice, to support person centred improvements across health and social care. The postholder may be redeployed, in whole or in part, to support other areas of the Picker offer as organisational priorities require.
Registered Charity
51 - 100
The highest quality person centred care for all, always
Thank you!
Support people. Strengthen communities. Help prevent suicide.
Every week, someone reaches out to Hector's House because they are experiencing emotional distress, worried about someone they love, or trying to make sense of a suicide loss.
The response they receive can make all the difference.
We are looking for a compassionate, organised and proactive Support Coordinator to join our small but ambitious team and help us reach more people across Hertfordshire, Bedfordshire and Buckinghamshire.
This is a role where your work will have a direct and visible impact. You might be supporting someone experiencing emotional distress, helping coordinate a support group, assisting people to access the right help, or contributing to community activities that increase awareness and understanding of suicide prevention.
About Hector's House
Hector's House was founded in 2016 by the family and friends of Hector Stringer, who died by suicide aged 18.
Today, we are a trusted local charity dedicated to preventing suicide and supporting people affected by suicide across Hertfordshire, Bedfordshire and Buckinghamshire
Everything we do is rooted in our local communities. We are supported by local people, businesses, schools, community groups and volunteers who share our belief that suicide is preventable and that nobody should face difficult times alone.
Last year we reached more than 2,500 people through our awareness, education and support services.
At the heart of everything we do is a simple message: there is hope.
The Role
Working closely with our Support Lead, you will play a central role in delivering support to people experiencing emotional distress, those at risk of suicide, and people affected by suicide.
You will help coordinate and deliver one-to-one and group support, respond to enquiries, maintain accurate records, liaise with partner organisations, and contribute to the continued development of our services.
As a new role within the charity, this is an opportunity to help shape how support is delivered in the future.
About Working Here
We're a small team by design, which means everyone has a voice and everyone contributes. We work collaboratively, support one another and share a commitment to making the greatest possible difference for the people and communities we serve.
You'll have the opportunity to take ownership, contribute ideas, develop new approaches and help shape the future of our services.
Who We're Looking For
We're looking for someone who:
- Has experience supporting people who may be distressed, vulnerable or facing difficult circumstances.
- Communicates with warmth, empathy and professionalism.
- Can remain calm when situations are challenging.
- Understands the importance of safeguarding, confidentiality and professional boundaries.
- Is organised and able to manage multiple priorities.
- Can work independently while also being part of a close-knit team.
- Shares our values and commitment to supporting local communities.
Experience in suicide prevention, crisis support or the voluntary sector would be welcomed, but is not essential.
This is a hybrid role, by which we mean that whilst you will be home-based, we meet regularly as a team face to face in and around the Tring area, and our education and support work is often face to face in the same area, and several times in a week.
Why Join Us?
This is an opportunity to:
- Make a genuine difference to people's lives every day.
- Join a respected and growing local charity.
- Work in a supportive, passionate and ambitious team.
- Help shape and develop a growing service.
- Build strong relationships across local communities.
- Develop your skills and experience in suicide prevention and mental health support.
If you're looking for a role where you can make a meaningful difference in your local communities, work alongside passionate colleagues and help shape the future of an ambitious organisation, we'd love to hear from you.
Apply with a full CV and a covering letter of no more than 2 sides, which outlines your motivation for applying and how your experience and skills fit with the details laid out in the attached role profile and person specification.
For an informal discussion about the role, please get in touch with us via the details in the attached job description and person specification.
Appointment will be subject to satisfactory references and an enhanced DBS check.
Registered Charity
6 - 10
Working to prevent suicide and supporting people affected by suicide across Hertfordshire, Bedfordshire and Buckinghamshire.
The client requests no contact from agencies or media sales.
Thank you!
External Communications Manager
Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships
FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.
We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.
This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.
About the role
As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.
You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.
This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.
What you will do
You will:
- develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
- spot opportunities for FitzRoy to contribute constructively to sector conversations
- identify realistic opportunities for media, sector press, partner or local coverage
- gather stories, photos, video and quotes that help people understand what good support looks like in real life
- use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile
About you
You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.
You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.
We are looking for someone who is:
- an excellent writer and editor
- confident developing clear, accessible content for different audiences
- warm, curious and able to build rapport quickly
- able to spot strong stories, ideas and opportunities
- confident creating social media and website content shaped by audience insight
- comfortable working independently and managing competing priorities
- able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
- confident gathering content including photos, videos and quotes
- willing and able to travel to FitzRoy services and meetings as needed
A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.
Working at FitzRoy
You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.
You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.
How to apply
To apply, please submit your application and a covering letter.
We do not expect your covering letter to address every point in the person specification. We would like you to tell us:
- what interests you about this role and FitzRoy
- three things you would bring to the role
- a piece of communications work you are proud of and why
- how you approach using social media, website content and audience insight to build external profile
- how you would approach telling stories about people’s lives with care, respect and good judgement
If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.
Registered Charity
More than 1000
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
