Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This is a critical and influential role at Independent Age, reporting to the Head of Governance. The post holder will provide high-quality support across a broad and impactful portfolio, including risk management, procurement and contracts, governance, safeguarding and business continuity, helping to build a culture where accountability, learning and continuous improvement drive meaningful change.
Working closely with senior leaders and the Board, you will play an important role in enabling effective and confident decision-making across every level of the charity. This is an opportunity to contribute across a wide range of areas and to see the direct impact of your work on how the organisation functions and delivers its mission.
We are looking for someone with a genuine passion for risk management, alongside a strong understanding of not-for-profit governance best practice. You will also bring experience in at least one of the following areas: procurement, contracts management, third party contract risk, business continuity planning, policy management or safeguarding.
You will be an excellent communicator, confident working with senior stakeholders, with strong attention to detail and a proactive, can-do approach. Above all, you will take pride in getting things done efficiently and to a high standard and be motivated by the opportunity to work for a values-led organisation making a meaningful difference to older people.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
If your experience doesn’t align perfectly with all of the above criteria but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, our office has many inclusive features, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all, but if you need a different form of flexibility, we are always happy to talk flexible working. Those contracted to work in the office are required to attend the office a minimum of 4 days per month. This role supports Board and committee meetings which may be held online or in the office, meaning availability to support with this is required.
You can find out more about what it’s like to work at Independent Age on the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be carried out for the successful candidate.
Closing Date: Tuesday 14 July, 23:59
1st Interview Dates: Tuesday 21 and Wednesday 22 July, online via Microsoft Teams
2nd Interview Dates: Wednesday 29 July, in person at our London Office (Avonmore Road)
Registered Charity
101 - 500
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Thank you!
About CLTR
The Centre for Long-Term Resilience (CLTR) is an independent, non-profit think tank working to transform global resilience to extreme AI and biological risks. We work with governments and institutions, offering evidence-based advice to improve understanding, decision-making and governance on some of the most pressing issues of our time.
The role
We're hiring two Operations Associates — one to sit within our AI Policy Unit, one within our Biosecurity Policy Unit. Embedded in your respective team, you'll provide a flexible mix of operational, administrative and project support that keeps the unit running well and frees up policy staff to focus on their work.
It's a genuinely varied role. Day to day you might be coordinating a grant proposal, managing a Director's diary, tracking a publication pipeline, or improving a process that's been getting in everyone's way. You'll also have regular touchpoints with CLTR's central Operations function and scope to contribute to organisation-wide projects.
This is a hands-on generalist role, well suited to someone who wants to develop their skills in project management and operations within a mission-driven environment.
Responsibilities include:
Operations and administration
- Coordinate team meetings, events and travel logistics
- Manage the unit Director's diary and act as a reliable gatekeeper for their time
- Oversee the team calendar and support planning of unit-level activities
- Coordinate the publication pipeline, including liaising with editors and designers
- Maintain filing systems, knowledge management processes and information security procedures
- Support onboarding of new team members and track unit-level budgets and expenses
Project coordination
- Track progress across multiple concurrent projects and ensure updates are shared in a streamlined way
- Log activity and impact across the unit in collaboration with the Delivery Manager
- Provide flexible support to project activities as needed
Grant writing and fundraising
- Coordinate input to grant proposals from policy staff, in partnership with the Fundraising team
- Contribute directly to grant writing with appropriate support
- Help maintain consistent language and references across funding proposals
About you
Essential:
- Experience in an operations, administrative or project management role
- Strong project coordination skills, able to manage multiple workstreams and meet deadlines
- Genuine interest in administration and operations — particularly in making systems work better for people
- Exceptional attention to detail, for calendars, logistics, written documents and presentations
- Ability to produce clear written content for different audiences, including funding proposals
- High level of discretion and comfort with information security protocols
- Proactive, high-agency approach — you follow through on commitments and don't wait to be told what needs doing
- Strong interpersonal skills and the ability to build relationships across teams and with external partners
- Genuine commitment to CLTR's mission
- Eligible to live and work in the UK (we are unable to sponsor visas for this role)
Desirable:
- Experience in a non-profit, think tank or similarly mission-driven organisation
- Executive assistant experience
- Familiarity with AI safety or biosecurity policy
- Knowledge of project management methodologies such as PRINCE2 or Agile
This role is probably not right for you if you're looking for significant strategic or line management responsibility, or if your goal is to move into policy research. We're looking for someone who is genuinely motivated by operational excellence and wants to build a career in operations and/or project management.
Salary and benefits
c.£55,000 depending on experience. If salary is a barrier to applying, please do get in touch to discuss.
- 30 days annual leave plus public holidays
- £5,000 annual wellbeing budget
- £3,000 learning and development budget plus up to five paid days
- £2,000 onboarding grant
- Pension with up to 7% employer-matched contribution
- Private health insurance and group life insurance
- Generous parental leave
- Paid office lunches twice a week
Application and timeline
Please submit a CV and cover letter by 9am BST on 1 July 2026, using your cover letter to outline how you meet the person specification.
First-round interviews (remote): 15–17 July
Final interviews (in person, London): 23–24 July
CLTR is an equal opportunities employer and welcomes applications from all backgrounds. If you require any adjustments to the recruitment process, please do get in touch and we will do our best to accommodate you.
The client requests no contact from agencies or media sales.