Event manager volunteer volunteer roles in Islington, bristol city
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Team Leader (Healthy Living & Wellbeing)
Support. Inspire. Transform.
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of wellbeing to transform lives?
Do you want to help lead a programme that restores dignity, builds resilience, and unlocks opportunity for adults from low-income backgrounds?
At Unlock YOUR Potential, we are seeking a Volunteer Team Leader (Healthy Living & Wellbeing) to support our Delivery Manager in running our wellbeing programmes. This is a leadership role rooted in empathy and structure — a chance to shape journeys, strengthen systems, and ensure every session flows with clarity, warmth, and impact.
Your Role
As Team Leader (Healthy Living & Wellbeing), you will:
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Support the planning and delivery of Healthy Living and Wellbeing programmes, ensuring sessions are practical, inclusive, and empowering.
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Guide volunteers and facilitators with clarity, compassion, and structure.
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Help participants build confidence, resilience, and healthier lifestyles that foster independence and opportunity.
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Collaborate with the Delivery Manager to uphold the emotional and operational integrity of the programme.
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Be a steward of our mission — helping adults unlock their potential through wellbeing, balance, and self-improvement.
Why Join Us?
- Impact lives: Help adults gain confidence, resilience, and healthier habits for everyday success.
- Grow together: Support a team of facilitators, mentors, and wellbeing coaches.
- Belong: Join a movement rooted in warmth, clarity, and empowerment.
- Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead with purpose. Support our mission as Team Leader (Healthy Living & Wellbeing). Together, we will unlock potential, restore dignity, and create opportunity across the UK.
GET INVOLVED | VOLUNTEER | HELP CHANGE LIVES
Unlock YOUR Potential
BREAKING BARRIERS | UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
UK Area Lead Volunteer
We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.
We are looking for Leads in the following areas:
- North London (including Brent, Barnet, Camden and Harrow)
- West London (Ealing/Acton)
- Reading
- Oxford
- Surrey (Redhill/ Reigate)
- Bedfordshire
- Southampton
- Birmingham
- Nottingham
- South Yorkshire
- West Yorkshire
Responsibilities include:
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Organising activities (distributions, drop-ins, conversation clubs)
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Monitoring WhatsApp groups
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Attending and leading meetings
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Sharing updates and resources with volunteers
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Partnering with local organisations and councils
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Attending training
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Ensuring best practice and reflecting Care4Calais objectives
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Monitoring group funds and purchases
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Recording services and support provided
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Ensuring your group reflects Care4Calais’ values and messaging
What you will get
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Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
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Support from a wonderful team
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Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector
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Greater understanding of the UK asylum system
There are a range of activities that you can organise, including the following:
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English classes/ conversation clubs
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Drop-ins - help with requests and signpost to support.
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Distributions - provide essential items like clothing, shoes, and toiletries.
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Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.
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Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
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Wellbeing activities - sessions like crafts and cooking are popular.
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Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
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Events - mark specific days or holidays to get people together and celebrate.
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Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.
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Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Us in Building REMIX!
Create Designs That Make Us Stand Out!
We’re launching REMIX, a brand-new youth social mobility charity in London and we’re looking for a passionate, creative and modern youthful designer to volunteer some time and help us create some much needed brand assets.
Your designs will be the heartbeat of our movement—seen, felt, and remembered. We need:
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Social media posts that stop the scroll and spark action.
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Roller banners that shine at events and outreach stalls.
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Booklets and brochures that tell our story with dignity and impact.
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Internal documents that energize our team and volunteers.
This is a chance to be part of something fresh, exciting, and full of scope. Flexible hours, loads of opportunities, and the chance to shape a movement that will open doors for young people across the city.
If you’re driven, creative, and ready to roll up your sleeves to make a real impact, we’d love to hear from you.
Get in touch today and let’s remix the future together!
REMIX
EMPOWER. INSPIRE. TRANSFORM.
To remix young peoples lives across London, boosting their social mobility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admin Support Volunteer Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe that every great movement is built on strong foundations?
Do you want to be the steady hand that ensures our programmes run smoothly, our volunteers feel supported, and our mission reaches those who need it most?
At Unlock YOUR Potential, we are creating a movement of dignity, opportunity, and transformation. We are seeking Volunteer Admin Support, dedicated organisers who will keep our charity’s heartbeat steady, ensuring that every workshop, mentoring session, and wellbeing programme flows with clarity and impact.
Your Role
As Admin Support, you will:
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Provide essential administrative assistance to keep programmes and volunteers organised.
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Manage communications, scheduling, and record-keeping with precision and warmth.
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Support the smooth delivery of workshops, mentoring, and wellbeing sessions.
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Be the backbone of our charity—ensuring that vision becomes reality through structure and care.
Why Join Us?
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Impact lives: Behind every success story is someone who kept the wheels turning.
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Grow together: Administration is the art of enabling transformation.
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Belong: Join a warm, empowering community of volunteers across the UK.
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Legacy: Help build a charity that restores hope, resilience, and opportunity.
Step forward. Become Admin Support. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role:
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking Supporting Directors to join our Board, contributing strategic insight, expertise, and oversight to strengthen SSI’s governance, operations, and long-term impact.
Key Responsibilities:
- Provide strategic guidance and oversight to ensure SSI delivers on its community mission and legal obligations.
- Support the Board in policy-setting, financial accountability, and risk management.
- Contribute specialist expertise (e.g. governance, finance, partnerships, community development, food systems).
- Champion SSI’s values and act as an ambassador, building relationships with partners, funders, and local organisations.
- Monitor progress against strategic goals and ensure decisions align with SSI’s community purpose.
Core Duties:
- Ensure SSI acts within its powers and upholds its community interest objectives.
- Exercise reasonable care, skill, and diligence in all Board matters.
- Safeguard SSI’s financial integrity, sustainability, and compliance with relevant regulations.
- Provide advice and constructive challenge without engaging in daily operations.
- Join working groups or committees (e.g. finance, growth, governance) where relevant to your expertise.
Expectations of the Role:
- Attend and prepare for quarterly Board meetings and one annual review.
- Stay informed about emerging issues in food justice, sustainability, and community wellbeing.
- Participate in subcommittees or project groups as appropriate.
- Maintain confidentiality, uphold SSI’s ethical standards, and champion diversity and inclusion.
About You
Essential:
- Commitment to SSI’s mission and social purpose.
- Strong communication, collaboration, and leadership skills.
- Experience in governance, management, or community initiatives (professional or voluntary).
- Sound judgement, integrity, and a solutions-driven mindset.
Desirable:
- Knowledge of social enterprise, food systems, sustainability, or community engagement.
- Understanding of governance, finance, or charity operations.
- Lived experience of food insecurity, social inequality, or community leadership.
What We Offer:
- Opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
- Experience in board-level leadership, governance, and strategy.
- Networking opportunities through community events and partnerships.
- Reimbursement of reasonable travel and meeting expenses.
- Training and development opportunities in governance and management.
How to Apply:
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest and relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a eally flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ranger Cadets is seeking dedicated, highly motivated individuals to assume the role of Uniformed Volunteer Leader (Cadet Officer/Instructor). This is a prestigious leadership position responsible for guiding, mentoring, and inspiring young people (aged 10-18) as they progress through our structured programme of citizenship, life skills, and uniformed service.
This role is ideal for those who thrive in a structured environment, possess strong leadership capabilities, and are committed to transferring their professional and life skills to the next generation of active citizens.
Key Responsibilities:
As a Uniformed Volunteer Leader, you will be the face and backbone of your local Cadet Unit, upholding the standards and ethos of Ranger Cadets.
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Leadership & Command: Assume command authority over a group of cadets, managing their welfare, discipline, and training during parade nights and activities.
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Structured Training Delivery: Plan and deliver structured weekly parade night sessions, focusing on drill, teamwork exercises, leadership tasks, and syllabus-based learning (e.g., first aid, citizenship, expedition skills).
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Mentorship & Development: Act as a visible, uniformed role model, actively coaching cadets through the rank structure and award schemes, helping them develop essential life skills and confidence.
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Administration & Compliance: Oversee necessary unit administration, ensuring all activities comply with safeguarding, health & safety policies, and Ranger Cadets' standards.
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Ceremonial Duties: Lead and participate in formal ceremonies, parades, and community events, representing Ranger Cadets with professionalism and pride.
Who We Are Looking For:
We value proven leadership, structure, and commitment. While military or emergency service experience is highly desirable, we welcome applications from all professional backgrounds where leadership, organisation, and coaching skills are paramount.
Essential Attributes:
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Integrity and Professionalism: Ability to uphold the high standards expected when wearing the Ranger Cadets uniform.
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Strong Leadership Skills: Proven ability to manage, motivate, and direct groups of people (or young people) effectively.
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Commitment to Structure: Appreciation for clear processes, rules, and a hierarchical organization.
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Availability: Commitment to attend one mandatory weekly parade night (typically 3 hours) plus occasional weekend activities (e.g., training exercises, camps, or community service events).
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Youth Focus: A genuine interest in the development and wellbeing of young people.
Benefits of Volunteering in Uniform:
This is more than a volunteering role, it is an investment in your personal and professional growth.
Professional Recognition: Achieve a formal Officer/Instructor Rank within Ranger Cadets, earning the respect and authority necessary to lead.
Advanced Training: Access comprehensive, accredited training in Safeguarding, Advanced First Aid, Youth Development, and Expedition Leadership.
Skill Transfer: A direct opportunity to apply skills gained in your professional career—from logistics and planning to public speaking and team management.
Networking: Connect with other highly-skilled volunteers, community leaders, and professionals from diverse uniformed and corporate backgrounds.
Visible Impact: Witness the tangible results of your efforts as cadets advance in rank, earn awards, and grow into responsible young adults.
Next Steps:
If you are ready to put your leadership skills into service and take command of the next phase of youth development, we want to hear from you.
Apply Today:
Submit your Expression of Interest, outlining your leadership experience and why you are seeking a uniformed role.
Lead with Purpose. Lead in Uniform.
RANGER CADETS
#PreparedForLife
To empower young people through structured, uniformed experiences that build life skills, leadership, teamwork, and a strong sense of community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Team Leader (Personal Development & Life Skills)
Guide. Inspire. Transform.
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of personal growth to transform lives?
Do you want to help lead a programme that restores dignity, builds resilience, and unlocks opportunity for adults from low-income backgrounds?
At Unlock YOUR Potential, we are seeking a Volunteer Team Leader (Personal Development & Life Skills) to support our Delivery Manager in running our transformative programmes. This is a leadership role rooted in empathy and structure — a chance to shape journeys, strengthen systems, and ensure every session flows with clarity, warmth, and impact.
Your Role
As Team Leader (Personal Development & Life Skills), you will:
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Support the planning and delivery of Personal Development and Life Skills programmes, ensuring sessions are practical, inclusive, and empowering.
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Guide volunteers and facilitators with clarity, compassion, and structure.
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Help participants build confidence, resilience, and essential life skills for independence and opportunity.
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Collaborate with the Delivery Manager to uphold the emotional and operational integrity of the programme.
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Be a steward of our mission — helping adults unlock their potential through growth, wellbeing, and self-improvement.
Why Join Us?
- Impact lives: Help adults gain confidence, resilience, and practical skills for everyday success.
- Grow together: Support a team of facilitators, mentors, and wellbeing coaches.
- Belong: Join a movement rooted in warmth, clarity, and empowerment.
- Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead with purpose. Support our mission as Team Leader (Personal Development & Life Skills). Together, we will unlock potential, restore dignity, and create opportunity across the UK.
GET INVOLVED | VOLUNTEER | HELP CHANGE LIVES
Unlock YOUR Potential
BREAKING BARRIERS | UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers offer people a place to keep warm, charge phones and enjoy a hot drink or meal. Could you be a friendly face in the community this winter? Training and support is provided. The Break Room is a welcoming, free space at T&T2 in Surrey Quays Shopping Centre.
Volunteering with Time & Talents provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.
In the first instance, please get in touch here and we will send you our online application form!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inspire, Train, and Lead: Become a Ranger Cadets Adult Instructor / Leader!
Ranger Cadets is seeking dedicated volunteers to guide, train, and empower young people across England.
We are recruiting Adult Instructors, Lead Instructors, Trainers, and Assistant Cadet Unit Managers to support cadet units and areas local to where you live with energy, vision, and pride.
About Ranger Cadets:
Ranger Cadets is a new uniformed youth work organisation with a mission to equip young people with essential life skills, tools, and opportunities to become active citizens who make a positive contribution to society. Through training, service, and ceremonial identity, cadets grow in confidence, resilience, and pride—building a legacy of community impact.
Your Mission as Instructor / Leader:
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Plan and deliver: Create positive, interactive, and engaging youth work activities.
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Teach with purpose: Deliver the Ranger Cadets syllabus and support cadets to earn badges for their uniform.
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Showcase with pride: Lead cadets into the community in uniform, demonstrating the positive role of young people in society.
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Mentor with vision: Support cadets as they rise up the rank structure, guiding their journey of growth and leadership.
Why Volunteer as an Instructor?
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Play a hands-on role in shaping the lives of young people.
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Gain training and leadership experience in youth work and ceremonial service.
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Be part of a uniformed tradition that blends discipline with community pride.
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Make a lasting difference by helping cadets achieve, serve, and lead.
Call to Action:
If you’re ready to train, inspire, and support cadets on their journey, step forward today. Become a Ranger Cadets Instructor—your leadership will shape the future.
RANGER CADETS
#PreparedForLife
To empower young people through structured, uniformed experiences that build life skills, leadership, teamwork, and a strong sense of community.
The client requests no contact from agencies or media sales.
Could you lead the national conversation on international students in the UK?
We’re looking for an exceptional individual to become our next Chair of Trustees. This is an exciting opportunity to lead an influential charity at the centre of international student policy and practice, helping to shape the future of international student experience in the UK at a critical time for the UK’s international education policy.
UKCISA is the UK’s national body supporting international students and the professionals who work with them. Our expert advice, guidance, training and advocacy helps to ensure that every international student studying in the UK has the best possible experience. As Chair, you will guide a committed Board of Trustees, ensuring strong governance and effective decision-making. You will work closely with the Chief Executive to set UKCISA’s strategic direction, safeguarding its mission and ensuring it continues to innovate and deliver value for members and students.
You will be a prominent ambassador for UKCISA, representing the organisation externally and building relationships with sector leaders, government, and partner organisations. Your leadership will help ensure that the perspectives of international students are reflected in policy development at a government and institutional level.
We are looking for an experienced charity trustee with executive leadership experience in the UK education sector. You will bring credibility, vision, and a commitment to international education, inspire confidence and command respect across our stakeholders, and lead with integrity and compassion. You will be supported by an experienced and knowledgeable team of staff and trustees, passionate about the international student experience and the objectives of our organisation.
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Remuneration: Voluntary (reasonable expenses reimbursed)
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Location: UK-based, with travel to meetings and events.
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Time Commitment: Four Board meetings per year (plus preparation), regular meetings with the Chief Executive, and representing UKCISA at external events.
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Term: Three years, renewable for two more terms plus one year. Starting summer 2026.
Applications close at 10 am on Monday 12 January 2026. Download the recruitment pack for details on how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Three Board Member vacancies at Freedom from Torture
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, we provide health assessments and liaise with GPs, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account, and we advocate for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
We are seeking to recruit three new Board members to join our committed Board of Trustees. We are looking for candidates with expertise in one or more of the following areas:
▪ Clinical Leadership with substantial leadership experience in NHS or charity trauma services;
▪ Transformation expertise at senior level, whether in a service context or a broader organisational setting;
▪ Digital/ data expertise, strong experience in digital platforms and data analytics, with awareness of emerging technologies to help deliver services and increase organisational effectiveness;
▪ People leadership expertise having led strategic HR and organisational culture change initiatives.
We are committed to achieving a diverse Board and would be particularly interested to hear from those with experience in one or more of these areas who also have direct experience of torture, the asylum system or overcoming personal adversity and/or who come from Black, Asian, ethnic minority and/or other under-represented groups.
We provide an extensive induction for all new Trustees and gladly offer training and capacity-building opportunities, as required.
These are volunteer roles appointed for 3 years and renewable for an additional 2 terms. While the roles are unpaid, travel expenses and childcare costs will be reimbursed.
Freedom from Torture is committed to exemplary safeguarding practice, and we require an enhanced DBS check for these roles.
For more details of these opportunities, including how to apply, please see our candidate pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dignify delivers educational workshops in schools to promote healthy relationships, self-respect, and respect for others. We work to prevent the harmful effects of pornography and challenge the normalisation of unhealthy sexual behaviours among young people. Through evidence-based sessions, we equip students with knowledge, empathy, and tools to navigate relationships positively.
Role Purpose
We are seeking Volunteer Schools Workers to accompany our lead Schools Worker in delivering workshops to children and young people. You’ll help create a safe, positive environment for learning, support classroom activities, and be an encouraging presence for students as they explore important topics around respect, relationships, and digital culture.
Key Responsibilities
· Accompany the lead Schools Worker to sessions in primary and secondary schools.
· Assist with setting up and packing away resources and equipment.
· Helping facilitate and monitoring small group sessions
· Observe and note student engagement to help evaluate sessions.
Skills / Abilities / Experience / Qualities
· Strong communication skills, especially with young people.
· Willingness to work with young people from diverse backgrounds and gender identities.
· Comfortable discussing sensitive topics such as pornography, sexual harassment, and objectification.
· Calm, approachable manner that helps young people feel at ease.
· Openness to learning and developing new skills.
· Ability to build respectful, professional relationships with young people, staff, and colleagues.
· Good rapport with people of all ages and abilities.
· Commitment to confidentiality.
· Reliable timekeeping and punctuality for all sessions.
Training / Support
· A full induction to the service will be provided
· You will be required to undertake mandatory e-learning and a menu of optional training will be made available
· Ongoing supervision and support from your line manager
· Travel expenses reimbursed (if applicable).
· Access to events, networking, and training and development opportunities.
Additional Information
· You will be required to undergo an enhanced DBS check
· We will require 2 x references
· You will be required to dress in an appropriate manner when accompanying the team to sessions (school smart)
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.




