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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted today
Top job
Youth Adventure Trust, Multiple Locations (Hybrid)
£29,000 - £31,000 per year
The chance to make a real impact and help vulnerable young people build resilience through adventurous experiences and direct support.
Posted 2 days ago
Top job
Social Interest Group, London (On-site)
£34,000
An opportunity to join a new exciting service as a Deputy Manager to support people experiencing rough sleeping.
Posted 2 days ago
MumsAid, London (Hybrid)
£46,350 per year
Seeking an experienced, target-driven and proactive fundraiser to join MumsAid, an award winning provider of Perinatal mental health care.
Posted 1 week ago Apply Now
Closing in 2 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£13.15 - 14.30 per hour
Posted 5 days ago Apply Now
Closing tomorrow
Royal Meteorological Society, Reading (Hybrid)
£32,000 - £34,000 per year
Posted 1 day ago Apply Now
Closing tomorrow
Ex Cathedra, Birmingham (Hybrid)
£32,000 - £35,000 FTE £12,800-14000 Pro Rata
Posted 5 days ago
Closing in 4 days
A4ID, E2, London (On-site)
£33,000 - £38,000 depending on qualification and experience
Posted 2 weeks ago
The Queen's Reading Room, Victoria (On-site)
£70,000 - £75,000 per year
Seeking an experienced Director of Fundraising to join the charity founded by Her Majesty Queen Camilla.
Posted 5 days ago Apply Now
Closing in 7 days
MS Society UK, N4, London (Hybrid)
Starting from £44,339 per annum, plus excellent benefits
Posted 5 days ago
Closing in 7 days
British Veterinary Association, London (Hybrid)
£49,064 (pro rata salary of £29,438)
We’re looking for a Business Development Manager to lead the growth of BVA’s commercial products and membership offer.
Posted 3 days ago Apply Now
South East London Mind, Multiple Locations (Hybrid)
£32,508 per year (based on a full time salary of £40,635)
Seeking a manager, with significant experience of working within welfare benefits, to oversee SEL Mind's Benefits Service
Posted 2 days ago
Page 14 of 50
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work