Events planner jobs in harrow, middlesex
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
-
Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
-
Shape the future service model, including workforce planning, channel strategy, automation and technology.
-
Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
-
Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
-
Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
-
Own and deliver KPIs, SLAs, performance dashboards and quality standards.
-
Ensure effective processes, incident response, risk management and signposting and referral pathways.
-
Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
-
Lead the team members across functions such as supervisors, case support, QA and training
-
Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
-
Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
-
Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
-
Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
-
Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
-
Oversee high-risk escalations, operational risk identification and mitigation.
-
Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
-
Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
-
Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
-
Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
-
Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
-
Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
-
Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
-
Contribute to the expansion of the Helpline model into new geographies.
-
Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
-
Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
-
Contribute to organisational strategy, planning cycles, and Executive Team decision making.
-
Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
-
Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
-
Proven ability to scale a service, introduce new operational models and lead organisational change.
-
Experience managing multi-layered teams (including volunteers), ideally across remote environments.
-
Strong understanding of QA, safeguarding principles, operational risk, and compliance.
-
Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
-
Exceptional people leadership, communication and stakeholder-management skills
-
Experience improving processes, implementing new systems or delivering service innovation.
-
High emotional intelligence with a calm, pragmatic approach to problem-solving.
-
Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
-
Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
-
Experience working in a charity or volunteer-powered environment.
-
Experience delivering training, public speaking or representing an organisation externally.
-
Experience with helpdesk systems, CRM, or telephony/triage systems
-
Knowledge of trauma-informed practice.
What we offer
-
Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
-
Pension scheme - 8% employer contribution to your workplace pension scheme
-
Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
-
Remote working cost budget - an annual allowance to cover eligible remote working costs
-
Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
-
Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
-
Professional development - access to ad-hoc training based on your role and professional growth interests
-
Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
-
Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
-
Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.
The Legacy and In-Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 18th January 2026
Interview date(s): First round (online): 26th & 27th January 2026. Second round (in person): 3rd February 2026
For full details on the role, please download the recruitment pack.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
At Sedulo we are building a world-class team to deliver our mission to make positive change in the communities we work in. We do this by:
· Working with our clients to transform their business and personal finances
· Connecting and contributing to the business community in the cities we are located in
· Working with charities by fundraising and influencing change both now and in the future through the Sedulo Foundation
· Being a great place to work and develop your career
We offer a full range of services from the inception of the business concept, throughout growth of the entity and on to exit strategies. There is no typical clientele; we work with start-ups through to multinational, listed companies.
At Sedulo we embrace a holistic and innovative culture with diversity and integrity at the heart. We are working to build an open and inclusive environment which supports the needs of all our team members.
We are looking for people to join the team who want to deliver beyond expectation and get results. Whether this be through embracing feedback, creating fulfilling relationships with colleagues and clients, being genuinely interested in their work, or by simply being the best version of themselves. At Sedulo, we know how important it is to create an environment for positive change, both in work and in the communities, we work within. This is demonstrated through our persistent commitment to charitable projects and a strong focus on innovation in everything that we do. You can make an impact at Sedulo, not only through delivering amazing work, but also through participating in the charity campaigns we run throughout the year. Alongside all of this, our events team ensure we also have a lot of fun – with countless wellbeing activities and events being hosted at all our offices every week!
We understand that to be a world class organisation, we must embrace uniqueness and choose courage over comfort. Everything we strive to be is grounded in our core values: Personable, Integrity, Holistic, Innovative and Deliver Beyond Expectation.
The Role
We are a leading accountancy practice with a department specialising in delivering tailored financial services to the not-for-profit sector. Our clients include charities, social enterprises, and other nonprofit organisations dedicated to making a positive impact. We pride ourselves on our expert knowledge, collaborative approach, and commitment to supporting the unique needs of this sector.
We are seeking a proactive and skilled Management Accountant to join our team and play a pivotal role in providing exceptional service to our clients while contributing to the growth and development of the firm.
This is a unique opportunity for an individual who is passionate about the not-for-profit sector and wishes to support numerous organisations through their financial knowledge and experience.
Role Objectives
Technical Expertise:
- Prepare accurate and timely management accounts, including income and expenditure, balance sheets, cashflow reports and fund tracking.
- Advise on financial systems and policies, with the skills to implement any agreed changes.
- Act as a finance business partner to operational teams, providing financial guidance.
- Assist with internal and external audits, preparing schedules and responding to queries.
- Prepare and submit VAT Returns, often under Partial Exemption scheme.
Client Management:
- Oversee a portfolio of clients in the not-for-profit sector, ensuring high-quality service delivery.
- Build and maintain strong client relationships, acting as a trusted advisor for their financial and compliance needs.
- Review and interpret financial information to provide insights and recommendations to clients.
Knowledge, Skills and Experience Required
- Proven experience in a similar role and will consider candidates that have worked previously within an accountancy practice or within a not-for-profit organisation.
- Must have strong knowledge and understanding of the not-for-profit sector, including Charities SORP.
- ACA/ACCA qualified or working towards a qualification is highly desirable.
- Experience working with Xero and Excel is highly desirable.
What we really need
- Strong technical accounting skills.
- Excellent communication and interpersonal skills, with the ability to build lasting client relationships.
- High level of organisation and attention to detail, ensuring accuracy and efficiency in all work.
- Proactive and solution-oriented mindset, with strong problem-solving skills.
What we offer
- A company mantra of having fun together, getting results together and giving back together
- The opportunity to work with some of the fastest growing and most exciting companies in the country
- A bespoke training and development plan with the opportunity to expand and diversify your skills
- 26 days holiday, company pension scheme, health care plan, cycle to work scheme, death in service benefits and access to our in-house Wealth Planning and Mortgage departments
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Public Affairs Lead sits within our Policy and Advocacy Team, working to build support for The Food Foundation’s work amongst Parliamentarians and to influence the government to help deliver policies that will transform the food system. This is an exciting opportunity to join a small organisation delivering big impact on the political agenda around food.
The Public Affairs Manager reports to our Head of Policy and Advocacy and will be responsible for planning and delivering our public affairs activity. This includes:
- Political engagement: meeting MPs and Peers in parliament and building relationships with their teams with a view to identifying potential new supporters
- Policy and research: working closely with colleagues to share perspectives on which priorities it may be tactical to pursue and to understand what evidence is available to inform engagement.
- Networking: working with public affairs professionals in other organisations to deliver joint programmes of engagement work which leverage respective organisational strengths.
- Monitoring: You will have excellent political instincts and a strong interest in policy developments,
monitoring closely what is going on in Parliament and in Government,in order to identify opportune moments to maximise political attention and to galvanise support for policy change. - Communicating: building compelling narratives targeted at different political stakeholders about the impacts of the food system on our diets, our health and our planet, and the need for evidence-based solutions.
- Developing briefing materials and reports for policy audiences and formulate responses on behalf of the organisation to policy development processes and Parliamentary inquiries.
- Events: ensuring our messages and priorities are noticed and heard by policy-makers in a very crowded policy space, including by working closely with our events manager to deliver impactful parliamentary events.
You will bring a learning mindset to the role, assessing the impact of our policy engagement approaches in order to make continuous improvements.
A week in the job
Meeting with a Peer that is new to our work to brief them on evidence we have published and our current political priorities, completing a political stakeholder mapping exercise for a new campaign on sustainable diets to identify a shortlist of MPs to engage with, spending an afternoon in parliament to engage informally with passing MPs, pitching a new idea for a
parliamentary inquiry to parliamentary staff from the Health and Social Care Committee, drafting an MP briefing for an upcoming debate on the Government’ s obesity prevention priorities, reviewing next week’s parliamentary calendar to spot opportunities for engagement, attending a roundtable to share intelligence and discuss priorities for political party manifestos with other NGOs working on food issues, ringing round parliamentary offices to confirm attendance for
an upcoming parliamentary reception, meeting with an MP that is closely involved with The Food Foundation’s work to refine messaging for an upcoming campaign.
Your experience
You will have a strong knowledge of the UK political landscape and be comfortable and confident in engaging with stakeholders in Whitehall and in Parliament across the political spectrum. Ideally you would also have a knowledge of policy related to the food system, public health or the environmental crisis.
Your skills
- Proven ability to influence decision makers
- Strong knowledge and experience of the mechanics of the UK policy-making landscape
- Ability to work diplomatically and professionally with external stakeholders
- Significant experience working in a role with a major focus on external engagement in a policy/public affairs setting
- A confident networker who enjoys building connections and relationships with new people.
- Strong written communication skills, with the ability to explain complex and highly nuanced subject matter in plain English.
- Confidence in working as part of a team, with experience of working collaboratively with colleagues to share ideas, find solutions and help ensure the successful delivery of projects.
- Proactive and independent worker with strong organisational and project management skills and demonstrable experience of delivering on competing priorities within a timepressured environment.
- Close attention to detail and ability to accurately monitor policy developments, stakeholder views and engagement activity.
- You have a commitment to building equitable, diverse and inclusive policy.
- An existing network of relationships with MPs, Peers, advisors and policy officials.
Our vision is a sustainable food system which delivers health and wellbeing for all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s job remains to ensure that those who have served are always supported.
We are now looking for a high-performing, delivery-driven Communications and PR Manager - someone who knows how to get stories live in national media, and understands how powerful, authentic beneficiary storytelling drives fundraising and public engagement.
If you’ve worked in PR or communications at a national charity, know how to maximise national moments like Remembrance, have worked sensitively with beneficiaries, and are the person people come to when something simply needs to get done – this could be the role for you.
Where you fit in
You’ll join an ambitious marketing and communications team focused on raising the Royal Hospital’s profile, increasing fundraising income, and building new audiences through strategic, emotive and measurable communications.
Your work will directly contribute to protecting and securing the future of the Royal Hospital Chelsea - helping us reach supporters, donors, and the veteran community with stories that inspire action and demonstrate undeniable impact.
What you’ll be doing
You will lead our press and PR delivery, responsible for an ‘always-on’ approach that generates consistent local and national coverage. You’ll ensure our stories land where they matter - driving donations, admissions, brand visibility and engagement with the veteran community.
We want someone who is:
· A proven PR operator with significant experience in a national charity or large not-for-profit environment
· Exceptional at storytelling, especially beneficiary-led stories, handled with sensitivity and impact
· Good at spotting media opportunities, crafting strong angles, and who knows what journalists want
· Comfortable juggling multiple projects and deadlines without ever dropping the standard
· An experienced line manager or mentor of junior colleagues
If you love bringing powerful stories to life, know how to turn awareness into action, and have the energy and drive to elevate a national institution - this is your chance to do career-defining work.
To apply please submit your CV and a covering letter of up to 500 words.
Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead our marketing work that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Marketing
Salary £60,000 FTE
Reports to: CEO
Time commitment 3 days a week (21 hours)
Start date: End of Jan 2026
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge
---
About the organisation
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
- We create kind, nurturing spaces where we connect and improve our health and wellbeing
- We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
- We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead on the continued design and the implementation our marketing strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.
This role is both strategic and hands-on—ideal for a results-driven marketing professional. By driving growth in our social businesses and expanding our audience reach, the Head of Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
Marketing and Communications
-
Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.
-
Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.
-
Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly
-
Oversee digital marketing, social media, and community engagement strategies.
Outreach and Programme Support
-
Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.
-
Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.
-
Contribute to measurement and communication of our social impact
Line Management
-
Line manage the Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.
Values-Driven Leadership
-
Embed the organisation’s mission and values into all business and marketing activities.
-
Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
-
Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.
Experience
-
Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business
-
Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.
-
Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning
-
Demonstrable ability to build, develop and lead a multi-disciplinary team and foster a culture of innovation and continuous improvement.
Skills and Competencies
-
Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
-
Excellent leadership, team management, and people development skills.
-
Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
-
Ability to balance financial objectives with social mission, embedding values in all activities.
-
Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
-
Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
-
Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
-
Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
-
Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement.
This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support.
The key responsibilities of this role are:
Service Design & Delivery
- Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme
- Develop and refine service model, workflows, triage criteria, and beneficiary journeys
- Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up
- Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback
- Manage your own caseload alongside Programme Head responsibilities.
Team Leadership & Development
- Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand)
- Provide coaching, oversight, and reflective practice opportunities for squad members
- Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth
- Lead START Programme Daily Huddles
Collaboration & Partnership
- Build strong referral pathways with external organisations (military & non-military charities, NHS, social care)
- Become the charity’s expert on navigating entitlements for the bereaved community.
- Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals
- Support the Head of Service in forming partnerships that enhance START’s offer
Monitoring & Evaluation
- Track and report on beneficiary engagement, support outcomes, and follow-up actions
- Use insights, working with the Head of Research & Impact, to adapt and improve the service over time
- Ensure CRM records are complete, accurate, and used to inform delivery decisions
Contribution to Charity-Wide Goals
- Feed into cross-functional projects including Outreach, Fundraising, and Strategy
- Act as a representative of Scotty’s at sector events or external meetings where appropriate
- Support content development by sharing anonymised stories, insights, and themes
The 30-day goals for this role are:
- Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.
- Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.
The 60-day goals for this role are:
- Scoped and met with key stakeholders.
- Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.
- Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme.
- With the Head of Service, supported the design of a light CRM for initial use in START casework.
- Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.
- Drafted a training plan for new START caseworkers.
The 90-day goals for this role are:
- Launched the new START Programme.
- Built strong partner networks for any needed referrals or information gathering to support casework.
- Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc).
About You:
Must-Have
Experience in service delivery, casework, or personalised support services
Ability to lead a new programme from concept to delivery
Strong team leadership and relationship-building skills
Excellent organisational and communication skills
Nice-to-Have
Familiarity with military family life or bereavement support
Background in adult mental health, social care or wellbeing services
Experience in service co-design with users or lived experience groups
Safeguarding knowledge or training
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
- To be the strategic lead for income, service, and performance management of Causeway’s Property portfolio. To support housing staff to achieve tangible social impact and/or recovery outcomes in line with Causeway’s mission and with funder’s contractual obligations.
- Provide inspiring leadership to the Housing Operations Team as a whole and develop opportunities for skills and knowledge development and understanding to enhance staff performance.
- To prepare and present accurate performance reports for the entire portfolio reporting on voids, rent management and tenant engagement outcomes to the CEO and local authority partners, identifying corrective action where needed.
- To ensure compliance of housing stock and tenancy matters within legal and statutory requirements.
- To ensure continuous learning and development across the Housing Operations Team by disseminating learning and sharing best practice.
- To develop and manage effective allocation processes for maximum occupancy and work closely with the other delivery colleagues across the organisation to ensure that housing is accessible and operates in line with any funding criteria.
- Champion client involvement and ensuring best practice in this area is embedded in policies and procedures.
- To be the primary point of contact for owning RP’s and private landlords, lead on landlord issues and disputes
- To represent the CEO at external events and meetings when necessary.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Beyond Food Foundation is looking for a Programmes assistant.
Do you have the skills to support groups of young people and adults to achieve their full potential?
Do you want to be part of helping to change people's lives?
We are looking for someone to support the delivery of our life changing programmes.
Ideally you will have some experience in working with young people, vulnerable adults or assisting with education / training programmes.
Our programmes are built around the kitchen and dining table, you will work closely with a Chef trainer and Food Engagement Lead to make the sessions run smoothly. An understanding of food or the hospitality industry is a bonus.
£29,000 - 35,000 per annum, experience dependant - 40hrs per week - Monday - Friday.
The Foundry, E6 5NX and across London as required.
28 Days annual leave + bank holidays
Please provide a covering letter no longer than two pages, outlining your experience and explaining why you feel you meet the criteria set out in the job description
At Beyond Food, we support individuals whose lives have unravelled to rebuild with purpose, pride, and community.
The client requests no contact from agencies or media sales.
Job Profile
Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.
You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth.
You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.
Key Responsibilities:
-
Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.
-
Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.
-
Line manage and develop a high-performing team, including staff, volunteers and interns.
-
Build and maintain relationships with consultants, agencies and pro bono partners.
-
Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.
-
Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.
-
Oversee public fundraising strategy across multiple income streams.
-
Lead design and delivery of internal and external appeals, campaigns and donor stewardship.
-
Identify new funding opportunities, partnerships and innovation in engagement.
-
Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;
-
Ensure effective CRM management, data integrity and financial reconciliation.
-
Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.
-
Oversee creation and execution of integrated communications and marketing plans.
-
Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.
-
Manage website optimisation, SEO and analytics to drive engagement and conversions.
-
Lead innovation in digital marketing, email campaigns and supporter journeys.
-
Advise leadership on reputation management and crisis communications.
-
Develop media policies and act as spokesperson when required.
-
Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.
-
Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.
-
Commission and direct multimedia content to strengthen organisational storytelling.
-
Lead content planning, production and performance analysis.
-
Champion participatory storytelling approaches and creative innovation.
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.
Education/ Training
Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).
Work Experience
-
At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.
-
Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.
-
Experience in growing audiences, engagement and/or income streams.
-
Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.
-
Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.
-
Experience managing and monitoring a tight budget.
-
Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.
-
Experience running full-funnel, multi-channel marketing strategies including paid advertising.
-
Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.
-
Experience supervising, organising, motivating and developing staff.
-
In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.
Professional Skills, Competencies, Values and Attitudes
Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Specifically, the holder of this position should also demonstrate the following:
Essential
-
Fluent in spoken and written English.
-
Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.
-
Experience securing five or six figure gifts from funders;
-
Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.
-
Experience using Salesforce CRM and Marketing Cloud
-
Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.
-
Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.
-
Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.
-
Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.
-
Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.
-
Capable of working independently as well as collaboratively, both in leading a team and as part of the team.
-
Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.
Desirable
-
Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan
-
Strategic understanding of UK and global fundraising landscapes and emerging giving trends.
-
Proven ability to represent an organisation publicly with confidence, professionalism and credibility.
-
Experience guiding senior leaders or trustees on media, communications and reputational matters.
-
Skilled in crisis communications and reputation management.
-
Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.
-
Experience developing high-value corporate or media partnerships.
-
Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.
The Organisation
Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.
Other Information
Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Our remuneration and benefits package is competitive with other similar organisations.
This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.
Please submit a cover letter (no more than two A4 pages) and CV (no more than two A4 pages) via CharityJob or to the email address provided by 23:30 on the 17th December 2025, including your name and the job title in the subject line. The precision and style with which you present yourself in your cover letter and CV will be given significant weight in shortlisting candidates. Applications submitted after the deadline will not be considered. Due to the high volume of applications we receive, we are unable to respond to every application. If you have not heard from us within 2 weeks of the deadline, then you have not been successful for shortlisting.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.
You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups.
The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.
KEY RESPONSIBILITIES
1. Supporting Tutors, volunteers, senior staff and beneficiaries
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies.
· Facilitate and support local support groups,
· Plan, arrange and run a variety of activities and training programmes.
· Recruit and support a network of volunteers to co-facilitate support groups and activities
· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope.
· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups.
· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards.
· Coordinate and oversee respite and peer group support to the families.
· Develop, monitor, update and review individual action plans for all beneficiaries.
· Conduct evaluation reports (including case studies) and work with senior management to collate the information.
· Assist senior management in leading advisory group meetings and lead/facilitate local support group meetings.
Other duties as required
Turning dreams into action at the pace of the individual.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Coach
Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.
Some Key Responsibilities Include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You’ll oversee the organisation’s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You’ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back’s youth-led mission.
RESPONSIBILITIES
The Senior Fundraising and Grants Manager is accountable for:
Fundraising Strategy & Planning
-
Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations.
-
Set annual income targets, track progress against goals, and report performance to senior leadership and trustees.
-
Identify new income opportunities to support Bite Back’s strategic growth and impact.
-
Develop and maintain a 12–24 month grant pipeline to forecast income and manage funding cycles.
-
Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back’s ethical standards.
Grants from Trusts and Foundations
-
Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal.
-
Research, identify and prioritise funding opportunities aligned with Bite Back’s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values.
-
Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads.
-
Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements.
-
Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs.
-
Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices.
-
Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding.
-
Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce).
Donor Stewardship and Relationship Management
-
Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship.
-
Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding.
-
Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders.
-
Represent Bite Back at relevant events, funder briefings, and networking opportunities.
-
Promote a culture of fundraising awareness and collaboration across the organisation.
Fundraising Development
-
Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool).
-
Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back’s values
-
Develop systems, messaging, and supporter journeys that reflect Bite Back’s youth-led identity.
-
Explore opportunities for revenue from the public sector.
-
Test new public fundraising channels and evaluate their return on investment to inform future strategy.
Other
-
Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work.
-
Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives.
-
Stay informed about trends in the fundraising and grant-making sectors and share learning across the team.
SKILLS AND EXPERIENCE
We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following:
Essential
-
Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector.
-
Track record of developing and managing a grant pipeline and meeting income targets.
-
Excellent written communication skills with experience producing high-quality funding applications and impact reports.
-
Strong organisational and project management skills with the ability to meet multiple deadlines.
-
Understanding of budgeting and financial management for grant-funded projects.
-
Strong relationship-building and stakeholder engagement skills.
-
Experience using CRM systems for tracking income and reporting (ideally Salesforce).
-
Knowledge of fundraising regulations, GDPR, and ethical standards.
-
Commitment to Bite Back’s youth-led, systems-change mission.
Desirable
-
Experience of developing public fundraising initiatives (individual giving, digital, community).
-
Familiarity with youth-led or campaigning charities.
-
Experience managing cross-team collaboration on proposals and reports.
-
Understanding of impact measurement and evaluation in fundraising contexts.
-
Confidence presenting to funders or representing the organisation externally.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?
Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.
As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.
They will be accountable for the following areas:
Strategic leadership & organisational development
-
Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.
-
Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.
-
Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.
-
Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).
-
Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.
Financial strategy, planning & stewardship
-
Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.
-
Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.
-
With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.
-
Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.
-
Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.
-
Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.
People, culture & HR
-
Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.
-
Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.
-
Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.
-
Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.
-
Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.
-
Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.
-
Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.
Digital, data, IT & systems
-
Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.
-
Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.
-
Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.
-
Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.
-
Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.
Operations, facilities & supplier management
-
Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.
-
Plan for future workspace needs in line with organisational growth, culture and budget.
-
Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.
-
Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.
-
Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.
Governance, risk & compliance
-
Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.
-
Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.
-
Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.
-
Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.
-
Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.
-
Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
We are looking for an experienced, proactive and creative Community Engagement Coordinator to strengthen and deepen our relationships in Lewisham. Help us to advance community stewardship, raise awareness about the benefits of street trees and increase tree canopy cover equitably. The Coordinator will manage our volunteer programmes, including recruitment, retention and bringing new ideas for engagement. Responsibilities include promoting and supporting our tree planting initiatives, as well as identifying new opportunities for community involvement. The role involves collaborating with team members and stakeholders to help achieve STfL’s mission of creating a greener and healthier urban environment.
£35,000 pro rata
0.8 FTE, 4 days per week
1 year minimum fixed term contract
Reporting to Executive Director
Responsibilities:
-
Volunteer management including recruiting, developing and retaining volunteers
-
Be the ‘go to’ person to provide support for our Area Reps and Street Reps and develop a peer-to-peer network to share best practice across volunteer
-
Raise awareness around trees, particularly in areas of low tree canopy cover and where we are currently underrepresented
-
Work closely with the tree care team to support volunteering and training opportunities including watering, formative tree care, auditing
-
Building networks and developing meaningful relationships with community groups and individuals, working at a hyperlocal, neighbourhood level
-
Spend time listening to groups and gathering feedback to understand their emotional responses and perceptions to trees
-
Work with communities and partner charities to map formal and informal networks within local neighborhoods
-
Use creative approaches to evaluation, collecting and analysing impact data including volunteer surveys, 121 conversations and case studies to measure outcomes, particularly related to health and wellbeing
-
Reaching new audiences: building relationships with diverse communities and work in partnership with community groups to co-design tree planting schemes in public realm
-
Community stakeholder engagement - engaging and cultivating relationships including community groups, Parks groups, local charities, tenants and residents’ associations
-
Organising in-person community engagement activities and training sessions for local residents including tree walks, citizen science sessions, workshops, networking opportunities and the sharing of resources
-
Integrate equality, diversity and inclusion principles into all aspects of our work
-
Maximising our communications impact: promote our work, raise awareness and increase our reach. Communicate regularly with our guardians and volunteers
-
Create content to contribute to our social media, newsletter and website, for example: develop inspiring case studies about our work and beneficiaries. Help gather content at in-person events to support storytelling
Experience:
-
Experience in the charity sector in community engagement or development
-
Practical experience in successfully planning, coordinating, and delivering community-based events, workshops and activities
-
Experience engaging with communities in London
-
Experience in recruiting, training, supervising, and motivating groups of volunteers
-
Experience in building and maintaining strong, collaborative relationships with diverse stakeholders, such as resident groups, schools, local authorities and charities
-
Experience using co-design principles to facilitate workshops with a diverse range of communities
-
Knowledge of tree planting/environmental sector is desirable but not essential
Skills and qualities:
-
Empathetic, with good listening skills
-
Able to build and maintain strong and meaningful relationships
-
Excellent interpersonal and communication skills - ability to adapt to different audiences
-
A strong commitment to environmental and social justice
-
Passionate about our cause and able to inspire others
-
Understanding of lived experience and community needs
-
Excellent time management and organisational skills
-
Creative problem solver
-
Strong degree of flexibility is desirable - due to the nature of community work, some evening and weekend work will be required. You will be given plenty of notice
Please note, if you don’t have all the skills or experience, we still encourage you to apply!
We plan, plant and care for street trees in partnership with local people


