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Are you experienced in leading a team within Service Charges?
We have a fantastic opportunity to join our Service Charges team as Regional Service Charge Manager. Based from our office in Basingstoke, you'll combine office and home working in line with our hybrid approach, with occasional travel to our Wembley office for team meetings.
The Role
Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Regional Service Charges team in the South West region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements. The portfolio consists of approximately 20,000 units with a total annual service charge income budget of c.£20 million. Responsibilities include:
Managing the Regional Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
Setting the annual service charge expenditure and income budget across all tenures within the region
Accountability for the annual service charge estimate and final account process, ensuring the risk associated with rechargeable service charges is effectively managed and regulatory time scales are met
Working collaboratively across the business to support continuous service improvement and deliver excellent customer service to customers across different tenure types, ensuring compliance with legal requirements
Reviewing and approving the certification of annual service charges, documenting the calculation and apportionment process, including the reports and supporting documentation to facilitate the certification
Producing and analysing regular reports on recoverable repairs and maintenance expenditure, estimated service charge income and ad-hoc reports dependant on business requirements
What we're looking for
You should have previous experience in a similar management role within service charges. You'll need to demonstrate strong technical knowledge, being adept in managing fixed and variable charges in a large and complex setting, preferably in a housing context. You'll also need:
To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards
Thorough understanding of the Landlord and Tenant Act 1985 (as amended) and other guidance and best practice for service charges
To be qualified by experience or a qualified accountant with a solid understanding of accounting practices and concepts including account reconciliations
Ability to take ownership and work independently whilst meeting tight organisational deadlines
Strong stakeholder management skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors, regulators and Ombudsman
Experience in directly engaging with customers, addressing queries, and delivering clear, concise written communication
Strong experience with Microsoft Office applications, including intermediate / advanced excel
Knowledge and experience of using housing management and property management systems (e.g. Workday, SUN, Agresso, NEC, Active H or similar)
Scope and senior accountability
Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.
Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.
Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.
Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.
Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.
4. Key accountabilities
4.1 Strategic leadership of children and family services
4.2 EHWP+ programme leadership and delivery
The client requests no contact from agencies or media sales.
We are the UK branch of the Commonwealth Parliamentary Association (known as CPA UK). We are based in the Houses of Parliament and represent the UK Parliament in the Commonwealth. We bring together parliamentarians to share good practice. We strengthen parliamentary democracy.
Peer to peer learning is central to how CPA UK works. We organise meetings and visits in the UK and overseas. Our aim is for UK and Commonwealth parliamentarians and officials to share knowledge and learn from each other. Our members talk about a huge variety of topics. Our key themes are eliminating violence against women and girls, tackling climate change, trade in the Commonwealth and digital transformation.
The Finance Manager is responsible for the overall management and delivery of the finance function for CPA UK. You will be responsible for financial modelling and analysis, management of finance data and preparation of the accounts in readiness for the annual external audit. You will ensure that internal finance policies are fit for purpose and that internal financial controls are applied. This includes providing guidance and support to colleagues regarding business decisions.
The Finance Manager will operate as a proactive Finance Business Partner, working closely with managers and senior leaders to provide financial insight, constructive challenge and support overcoming difficulties and answering questions. The postholder will help inform decision-making, problem-solve, improve organisational performance and ensure resources are used effectively to achieve the organisation's objectives.
The role provides a compliance function in filing accounts and recording our Executive Committee’s membership correctly with Companies House and The Charity Commission.
The finance team consists of the Finance Manager and a Finance Officer. The Finance Manager reports to the Deputy Chief Executive who is Head of the Business Strategy Team in which the role sits. CPA UK’s annual turnover is around £3M.
The client requests no contact from agencies or media sales.
About Florence Nightingale Foundation
At the Florence Nightingale Foundation (FNF), we develop nurse and midwife leaders who can influence, improve and transform health and care. Our work has purpose, reach and impact – supporting professionals at every career stage to grow in confidence, lead with integrity and create lasting change for the people and communities they serve.
This is a unique and exciting opportunity to lead the next phase of the FNF Academy's development and growth. As the Director of Academy, you will shape a bold, credible and high-quality Academy offer, ensuring our Scholarships, Leadership Programmes and professional development opportunities continue to meet the needs of nursing and midwifery leaders in the UK and globally.
You will work closely with the senior leadership team and key external partners to strengthen the Academy’s influence, grow sustainable opportunities and demonstrate the value and impact of our work. This is an Executive role with real scope to bring clarity, ambition and momentum to a charity with a strong reputation and an important mission.
About you
You will bring executive or senior nursing or midwifery leadership experience, current NMC registration and the credibility to influence at executive level. You will be confident working with complex stakeholders, leading through change and translating strategy into practical, high-quality delivery.
You will be a strong relationship-builder and a clear communicator, able to inspire confidence, develop high-performing teams and make decisions informed by evidence, insight and professional judgement. Most importantly, you will share our commitment to developing nurse and midwife leaders who can make a tangible difference across health and care.
Why join us?
You will join a small, friendly and ambitious charity where your work will have purpose and visible impact. We offer a supportive team culture, hybrid and flexible working, generous annual leave, strong pension contributions and dedicated time for personal and professional development. Further information about the role, including key responsibilities and the person specification, can be found in the candidate pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope Nottingham's vision is to inspire and grow communities of hope across Nottingham where local people are enabled to volunteer to support those in need, addressing poverty of resources, reducing loneliness and providing spiritual support. We are rooted in our Christian faith and currently have a staff team of 9 and support over 320 volunteers in teams across Nottingham.
We are looking for an energetic, compassionate, highly organised and values-led Charity Area Teams Manager to lead and inspire our staff, volunteers, and service delivery teams, as they deliver practical help, community connection and Christian care across our food banks, hubs and community activities.
In this pivotal role, you will oversee the effective management of team operations, ensuring that service standards are consistently met and that our charitable initiatives reach those in need. You will ensure activities are safe, welcoming, well-planned and aligned with Hope Nottingham's vision, mission, values and Theory of Change.
Responsibilities
Skills
A full driving license and access to a car are essential.
28 days holiday per year (includes 3 days between Christmas and New Year) + bank holidays, Life Assurance, 3.5% employer pension contribution, wellbeing scheme including access to counselling and bi-annual staff team retreat days.
There is a genuine occupational requirement under the Equality Act 2010, Schedule 9, for the postholder to be a practising Christian because the role supports Hope Nottingham's Christian ethos, prayer, chaplaincy and faith-based activities.
If you are passionate about developing people, volunteering and community transformation, we would love to hear from you.
Help grow sustainable income that changes lives across rural Africa.
At Ripple Effect, we're empowering farming families across rural Africa to build resilient livelihoods and create lasting change.
This is an opportunity for an ambitious, experienced fundraising leader to shape and grow Ripple Effect's supporter income programme, lead a team of specialist fundraisers and play a pivotal role in delivering sustainable unrestricted income growth.
Reporting to the Head of Marcomms & Supporter Engagement, you'll lead the development and delivery of our individual giving and supporter engagement programme, playing a pivotal role in growing our supporter base and maximising supporter lifetime value. You'll be responsible for developing and delivering acquisition, retention and stewardship strategies across multiple income streams, ensuring supporters feel connected to the impact of their giving and inspired to continue their journey with us.
Using audience insight, data and innovation, you'll identify new opportunities for growth, optimise supporter journeys and improve campaign performance to deliver sustainable income growth. You'll lead and develop a high-performing team, manage income and expenditure budgets, and work collaboratively across fundraising, communications and programme teams to deliver ambitious targets.
We're looking for a strategic, results-driven fundraiser with a proven track record in individual giving, supporter acquisition and retention, strong leadership skills, and experience using data to drive decision-making and maximise return on investment.
If you're passionate about growing income, building lasting supporter relationships and creating meaningful change, we'd love to hear from you. Help us build the supporter community that will transform thousands more lives across Africa.
Purpose of the role
The Operations Manager will ensure that HCCN has the people, systems, processes and resources needed to deliver its distinctive community cancer support effectively, safely and sustainably.
Working closely with the Chair and Board of Trustees, the postholder will translate HCCN’s strategy into clear operational priorities and ensure that the organisation is well organised, financially responsible, compliant and capable of delivering a high-quality experience for people affected by cancer.
The role is particularly important in enabling HCCN to work effectively alongside the NHS Community Cancer Nursing Team and to provide the non-clinical support that helps people live well with and beyond cancer.
This is a senior but hands-on operational role. It requires someone who can exercise sound judgement, establish effective systems and provide practical solutions, while recognising that HCCN is a relatively small charity with limited resources.
The postholder will focus on making the organisation work well, rather than personally delivering HCCN’s specialist wellbeing activities.
Role boundaries and priorities
The primary priorities are:
1.Effective and person-centred service coordination
2.Operational planning and organisational performance
3.Governance, risk and compliance
4.Financial and resource oversight
5.People, volunteers and organisational culture
6.Efficient operational infrastructure
7.Effective partnership working with the NHS and local community
The postholder will work within the authority delegated by the Board and will escalate matters requiring trustee approval or strategic decision-making.
To keep the role achievable within 25 hours per week, the postholder will establish effective systems, coordinate and delegate appropriately, and work with trustees, staff, volunteers, activity leaders and specialist support where available.
The role does not have responsibility for clinical decision-making or the delivery of specialist clinical cancer care.
Please see our role description for full deatils of the responsibilities of this role.
How to apply
Please send your CV and a covering letter outlining your relevant experience, leadership approach and interest in HCCN.
HCCN is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds.
Please send your CV and a covering letter outlining your relevant experience, leadership approach and interest in HCCN.
HCCN is a charity supporting people across Huntingdonshire living with or beyond a cancer diagnosis - living your best life despite cancer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Service – Reddo
Reddo is looking for an ambitious and entrepreneurial Head of Service to lead our next stage of growth.
This is an exciting opportunity for an experienced children’s services leader who can combine strong operational management with a commercial and entrepreneurial mindset.
You will work closely with the Managing Director and leadership team to:
Lead and strengthen day-to-day service delivery
Develop our team, systems and processes
Drive quality, safeguarding and performance
Build strong relationships with local authority commissioners
Support new business and the mobilisation of new contracts
Help shape Reddo’s future growth and development
We are looking for someone with experience in children’s social care and local authority commissioning, strong leadership and commercial awareness, and a genuine passion for building and improving services.
If you are ready to make a real impact and help shape the next chapter of Reddo, we would love to hear from you.
Please see the attached job description for full details.
Stella Maris UK is looking for an experienced and confident Senior HR Manager to drive and deliver our people-focused HR strategy that supports employee wellbeing and organisational growth.
About the Role
Reporting to the Director of Resources, this is a senior leadership role with responsibility for promoting the vision, mission and values of the organisation.
You’ll oversee all aspects of human resources, including recruitment, employee relations, performance management, learning and development, and policy implementation, and will provide leadership and support to the HR team.
You’ll also work collaboratively across the organisation to foster a positive, inclusive and high-performing workplace culture.
About You
We’re looking for a confident leader with experience in human resources leadership, employee relations, organisational development, workforce planning, and people management, as well as experience in leading teams and building strong relationships with a wide range of internal and external stakeholders.
You’ll;
• Have CIPD or equivalent professional HR qualification.
• Be educated to degree level or equivalent experience.
• Have experience managing HR functions within a charity, not-for-profit, public sector, or mission-driven organisation.
• Have experience of advising senior leaders on people matters.
• Have strong knowledge of UK employment law and HR best practice.
• Have strategic thinking and organisational development capability.
• Have strong communication, coaching, and influencing abilities
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking a Finance & Operations Leader to lead Design for Good’s finance, operations and organisational effectiveness, combining strategic thinking with hands-on delivery.
Reporting directly to the Managing Director (MD), you will lead the organisation’s core finance, operational and enabling functions, ensuring we have the financial and operational infrastructure, people systems and governance frameworks needed to deliver our mission.
This is a hands-on senior leadership role, suited to someone who is both strategically minded and operationally confident — a collaborative leader who can lead suppliers, strengthen systems and financial processes, and take ownership of day-to-day operational delivery in a growing global charity.
Key Responsibilities
Financial leadership, planning and sustainability
● Support the MD in developing the annual organisational budget and take overall responsibility for financial performance, controls and processes.
● Work closely with the external accountants to ensure timely and accurate management accounts, annual accounts, financial reports, forecasts reporting for the MD, Board and Finance Committee.
● Take ownership of cash-flow forecasting, reserves management, financial planning and financial controls to support the organisation’s long-term financial sustainability.
● Ensure compliance with Charity Commission requirements, Companies House requirements (for any trading subsidiary) and charity SORP accounting standards.
● Lead the annual independent examination process and manage relationships with external auditors/examiners and other financial advisers.
● Oversee payroll, pensions, VAT returns and day-to-day financial administration, working closely with the external accounts team.
● Oversee restricted fund accounting, ensuring accurate tracking of grant expenditure, compliance with funder requirements and timely financial reporting.
Operations, systems and organisational effectiveness
● Lead and strengthen the organisation’s operational infrastructure, ensuring systems, processes and ways of working are effective, efficient and fit for purpose.
● Maintain an overall organisational plan, coordinating priorities, timelines and dependencies across the organisation.
● Identify and implement opportunities to improve organisational systems, operational processes and internal coordination to strengthen effectiveness and support sustainable growth.
● Oversee the day-to-day running of the organisation, including office management, IT systems, supplier contracts and operational compliance.
● Ensure the organisation’s IT and digital systems effectively support current and future organisational needs, including identifying and implementing opportunities for AI to improve efficiency and support organisational goals.
● Lead procurement and contract management, ensuring value for money, appropriate controls and effective supplier relationships.
● Lead financial and operational planning for key organisational activities, including the logistics and delivery of major events.
● Oversee joiner and leaver processes, ensuring a consistent, compliant and effective experience and that all required processes are correctly followed.
Governance, risk & compliance
● Lead the management, monitoring and reporting of the organisational risk register, ensuring key risks are actively managed and appropriately reported to the Board and relevant sub-committees.
● Ensure compliance with relevant legislation and regulatory requirements, including employment law, GDPR, health and safety and charity law.
● Act as the organisational lead for data protection, ensuring effective and compliant data protection practices across the organisation.
● Provide the Company Secretary function, including preparing Board papers and minutes, supporting the administration of the Finance and Risk Committees, and maintaining statutory registers and records.
● Work closely with the Chairs of the Finance and Risk Committees to support effective Board oversight of financial, operational and organisational risks.
● Ensure organisational policies are kept up to date, appropriately reviewed and approved by the Trustees.
Key Requirements
● Demonstrable experience in a senior finance and operations leadership role within a charity, not-for-profit, public or values-led organisation.
● Strong experience leading organisational operations and enabling functions, including finance, governance, compliance, IT and organisational infrastructure.
● Strong financial management experience, including budgeting, forecasting, management accounting, financial controls, audit processes and financial planning.
● Experience contributing to organisational strategy, operational planning and decision-making as part of a senior leadership team.
● Good understanding of governance, organisational risk management and regulatory compliance within a charity or not-for-profit environment.
● Experience working in a fast-paced environment, managing competing priorities, complexity and operational risk while maintaining a high standard of delivery.
Preferred Skills and qualifications
● At least 5 years’ experience in a managerial finance and/or operations role.
● Ability to operate confidently at both strategic and operational levels, balancing long-term organisational planning with hands-on delivery and problem-solving.
● Strong financial and analytical skills, with the ability to interpret, present and communicate financial information clearly to non-finance audiences, including Boards and senior leadership teams.
● Ability to influence, advise and support decision-making at senior leadership and Board level.
● Strong organisational and problem-solving skills, with the ability to strengthen systems, improve operational processes and enhance organisational effectiveness.
● Excellent interpersonal and relationship-building skills, with the ability to build trust and collaborate effectively across teams and with external stakeholders.
● Strong IT and digital systems skills, including experience with finance systems, CRM platforms and organisational technology tools.
● Ability to navigate complexity, manage organisational risk, exercise sound judgement and make sound decisions in a values-led environment.
● Excellent time-management and prioritisation skills, with the ability to manage multiple competing demands and deliver to deadlines.
Knowledge & Understanding
● Good understanding of charity finance, governance and regulatory compliance, including charity SORP and restricted and unrestricted fund management.
● Good understanding of people administration, employment legislation, organisational risk and operational compliance, including safeguarding responsibilities.
● Understanding of how financial management, operational infrastructure and people practices contribute to organisational effectiveness and the delivery of mission and impact.
Design for Good mobilises a global alliance to create lasting impact through design.
The client requests no contact from agencies or media sales.
About the role:
For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.
As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.
You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.
At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.
About you:
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 20th September at midnight
Interview Date: Wednesday 30th September online via Microsoft Teams
Please note there will be a second stage interview in service in Camden for suitable candidates
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the Inspiration Behind Great Teams
Lead. Influence. Transform.
At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.
This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.
The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.
As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.
What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:
Our Values
We work together | We have courage | We give our best | People are at the heart of everything we do
We're Looking for Someone Who Is:
We’re waiting to hear from you
Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.
If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.
Apply today and be part of something meaningful.
Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Manager (Support & Care Coordinator), L’Arche Ipswich
ABOUT THE ROLE
Hours of work: 37.5 hours per week
Salary: £38,870.89 per annum
Place of work: L'Arche Ipswich
Reports to: Community Leader/Director, L’Arche Ipswich
Contract type: Permanent, full-time
Closing date: Monday, 12th October, at 9 am
Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.
Main purpose of the role
We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities.
The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche.
ESSENTIAL CRITERIA:
You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.
You can find more details about L'Arche Ipswich here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date for applications is Monday, 12th October, at 9 am.
However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Thank you for your interest in joining the Senior Leadership Team at Yorkshire Wildlife Trust at a pivotal time for securing nature’s recovery. We hope the information we have put together about the Trust will encourage you to make an application for the role.
We are looking for a strategic and collaborative Director for Communities, Campaigns and Fundraising to lead how the Trust builds public support, enables community action, influences political and civic decisions and generates sustainable income across Yorkshire. Providing visitor experiences will be an important route through which people connect with nature, participate in our work and become long-term supporters.
You will bring senior-level experience of integrating communications, marketing and public affairs, together with a strong record of developing audiences, propositions and campaigns that convert interest into participation, advocacy, income and long-term support. You will use audience insight, customer relationship management systems, segmentation and digital engagement to strengthen supporter journeys, conversion, retention and loyalty, while growing sustainable income across membership, giving, appeals, legacies, philanthropy, trusts and foundations, corporate partnerships, sponsorship, visitor income and appropriate commercial opportunities.
You will lead through four Heads of Service covering Supporter Engagement, Fundraising, Communications and Public Affairs, and Visitor Services. As a member of our established and diverse Senior Leadership Team, you will set direction, create alignment, strengthen capability and hold the Directorate accountable for delivery. You will also work closely with our vibrant, engaged and supportive Trustee Board and play an active part in The Wildlife Trusts federation.
If you share our passion for making a difference, can contribute as an inclusive and collaborative leader and bring the skills and experience we need, we would welcome your application. You will help us build a diverse and inclusive organisation and drive positive change for Yorkshire’s wildlife and communities.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification in the Candidate Brief. Please be aware that if you only submit a CV, your application may not be considered.
Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Sunday 18th October (midnight)
We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Preliminary Interviews (virtual): 2nd / 4th/ 5th November - TBC
Interviews (in-person): 23rd /24th /25th November – TBC
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.
We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.
The client requests no contact from agencies or media sales.
If you have spent years in the creative industries building capital and are looking for somewhere to bring that expertise to bear, this is a route into the NGO world that does not ask you to leave your sector behind.
This role is for someone working anywhere across the creative industries - music, film, art, gaming, sport, literature - who wants to put their skills and connections to work for the planet, and to develop a specialism at the intersection of culture and environmental advocacy.
The legal work is at the centre of what ClientEarth does. The cultural work builds the understanding, the pressure and the relationships that help it land. This role sits in that space.
There is real ownership here: your own projects, your own relationships, your own contributions. The work will regularly take you to events, evenings, industry forums and there is a generous time off in lieu policy to reflect that. Office attendance in our London office is 20% of the month.
Full time preferred but we may consider 4 days a week, with salary adjusted on a pro rata basis.
Important dates to note:
Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role.
Key Responsibilities
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
See the job description for a full list of requirements for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.