External training and learning resources manager jobs in oxted, surrey
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This is a varied role, ideal for someone who enjoys working across lots of projects at the same time. Your main focus will be managing our staff training programme, supporting with the recruitment and onboarding of new staff and overseeing our office functions. You'll also look after some of our financial admin as well as providing some executive support for our Board of Trustees. We're a small team of 30 staff and the role is a hybrid, designed to support all aspects of the central functions of the Charity.
Your HR responsibilities (around 3 days a week), will be to:
- maintain accurate HR records for all staff
- manage and administer our HR platform, Employment Hero
- co-ordinate our annual training schedule, manage the training budget and oversee our external trainers
- lead on the recruitment and onboarding of new staff
- oversee our DBS Records
- develop and oversee staff inductions
- manage the timesheets and payroll for Ignition Brewery, the Charity’s trading subsidiary
- lead the organisation in becoming a Disability Confident employer
- contribute to the development of the our HR policies and procedures
Your admin responsibilities (around 2 days a week), will be to:
- act as the office manager, ensuring that staff offices are maintained in a neat and tidy fashion
- act as Secretary for the Board of Trustees and Risk & Finance sub-committee, organising meetings and taking minutes
- manage service users' personal account records
- send out monthly statements to parent-carers and follow up on overdue accounts
- support the CEO and Finance Manager with the development and roll-out of new digital platforms as the service grows
- organise staff events such as annual training days, Christmas parties, etc…
- monitor stock levels and order supplies
- manage petty cash
- maintain our public noticeboards
- answer telephone and email enquiries
You'll also support our service delivery team at major events (e.g. annual show, sports day, etc…) and establish and maintain excellent working relationships with parent-carers, external agencies, funders, local authorities and other external stakeholders.
What we need from you (the essentials):
- a minimum of one years’ experience working in a fast-paced administrative environment
- excellent communication and interpersonal skills
- good written skills, with an ability to produce reports and other relevant documentation using Microsoft Office and CRM systems
- strong organisational skills with an ability to plan ahead and work across different areas of the charity simultaneously
- an ability to maintain discretion and confidentiality
- meticulous attention to detail with an ability to perform tasks accurately and efficiently
- a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude
- a willingness to learn and an openness to feedback in order to improve your work
What we’d also like from you (the desirables):
- previous experience of working in a HR and/or admin team
- an ability to manage projects through to completion
- experience of working with neurodivergent adults and/or adults with learning disabilities in a voluntary capacity
Brighter Horizons believes that every adult is entitled to live freely of abuse, harassment and bullying and, as such, is committed to safeguarding and promoting the welfare of vulnerable adults. This post is subject to a satisfactory standard DBS check.
Our mission is to enable people with learning disabilities to live independently, to find belonging and to be active members of their community.




The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. We’re looking for an experienced Evaluation Manager to join our team of researchers and analysts to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and shape how we use this evidence to inform our own and others’ practice.
This role offers the opportunity to apply your expertise in designing, implementing and reporting on process and impact programme evaluations – most of which focus on young people - utilising quantitative and qualitative methodologies, conducting evidence reviews, and working collaboratively with key stakeholders. You’ll work with colleagues to embed learnings and develop advice and guidance to support the engineering outreach activity more widely.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
- We are collaborative. We listen, share and work in partnership to achieve our vision
- We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
- We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
- We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. Our aim is to make a positive difference to young people’s lives and securing the diverse engineering and technology workforce the UK needs to thrive. The research and evaluation team consists of 6 researchers and analysts who work to provide these insights.
This is an exciting opportunity to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and to shape how we use this evidence to inform our own and others’ practice.
With support from the Head of Evaluation and Impact, you will be the operational lead on our evaluations, with responsibility for:
- critically assessing the evidence required to ascertain impact of engineering and technology outreach activities across a complex landscape, with an emphasis on groups historically underrepresented in the engineering and technology professions
- designing and managing the evaluation of our educational programmes, including the practicalities and logistics of collecting/analysing these data, and reporting findings to internal and external stakeholders
- working with colleagues to embed learning from evaluation findings into our future activities and the wider evidence base on the impact of engineering outreach activity
- developing advice and guidance on evaluation and impact measurement to support the engineering outreach community to evaluate their activity more robustly.
This job would ideally suit an experienced monitoring and evaluation professional interested in evaluating education programmes with a focus on increasing opportunities for young people from underrepresented groups.
We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames and may involve some travel in the UK for evaluation fieldwork. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
Person specification
Essential Skills / Competencies
- Knowledge of and experience in using evaluation techniques/practices, ideally with familiarity of education outreach programmes
- Ability to design and use quantitative and qualitative data collection tools and analyse these data using widely used analysis software (for example, SPSS, STATA, R, CAQDAS)
- Experience in undertaking literature searches and reviews, identifying relevant evidence, appraising its quality, and summarising the body of existing work
- Excellent time and project management skills, with experience working on multiple projects at once, adapting to changing priorities, and meeting hard deadlines
- Demonstrated ability to lead evaluation projects independently, from conception to dissemination
- Proactive in identifying evaluation opportunities and driving projects forward
- Ability to work independently and prioritise own tasks and time, but also take direction, be flexible and work collaboratively with others, contributing to team decisions and facilitating cross-organisational working
- An understanding of ethical and legal aspects of social research and the ability to adhere to appropriate research ethics and data protection protocols
- Ability to effectively engage with stakeholders, foster collaboration with external partners on shared objectives and involve users in the development of research and evaluation
- Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Education / level of experience
- 3 to 5 years of professional experience in monitoring and evaluation of programmes, ideally with young people
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 12:00 noon on 9th June.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 12th June. If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held week commencing 23rd June.
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
- Discounted gym membership
- Yearly flu vaccination
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Digital Learning Manager
Reports to: Director of Education Training and Events
Line reports: None
Department: Education, Training and Events
Contract terms: Full-time, fixed-term 3 years
Salary: £44,727-£47,568
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, support the personal and professional development of our members and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
The RCOphth provides education, support and professional development for ophthalmologists of all grades and across all of their roles. It also contributes to education in eye care and ophthalmology for undergraduate medical students and practitioners in other medical specialties and ophthalmic professions. The RCOphth aims for all its audiences to be able to access the ophthalmology education they need, when and where they want it, and in the form most appropriate for the learner and the learning material.
This role is an exciting new opportunity for you to play a leading part in the development and delivery of our digital learning provision.
You will work closely with colleagues and editors/co-editors to ensure that this membership benefit is valued by the membership and external audiences and their experience when using the platform is optimised.
Key Responsibilities
- Management of the INSPIRE digital learning platform (Brightspace)
- Work with Editors, Co-Editors, Instructors and Contributors on the production of high-quality digital learning materials in terms of content, level and educational rigour
- Increase learner engagement and satisfaction
- Develop mechanism to sell INSPIRE to non-members in the UK and the overseas market
- Contribute to the development and maintenance of the RCOphth Digital Learning strategy
INSPIRE Platform
- Provide a skilled helpdesk service to users. This can involve talking users through how to use the platform, and sometimes dealing with difficult technical enquiries that require explanations to non-technical users.
- Manage the progression of materials through the necessary stages of creation and development and ensuring that materials are uploaded onto INSPIRE in a timely manner.
- Develop the functionality of the platform and managing its interaction with other software such as the membership database and collection of payments
Editors/Co-Editors/Instructors/Contributors
- Provide support to Editors and Co-Editors in loading resources onto the INSPIRE platform and integrating them to create learning materials. This will entail formatting and editing text, images and video for house style and grammar whilst maintaining medical/scientific accuracy.
- Checking consent and clearing copyright/licensing permissions for materials used in INSPIRE.
- Organising Editor and Co-Editor meetings and workshops.
- Create mechanisms to obtain user feedback on learning materials and evaluate the platform to direct change.
Communications/Liaison
- Liaise with internal colleagues in the Department, the Communications Team and external stakeholders in relation to the development and promotion of online resources.
- Liaising with College staff from other departments about current and future projects that require support from INSPIRE or will generate learning materials for the platform.
- Liaise with those organising and delivering courses and webinars to record presentations, select and upload materials, and create specific learning pathways for delegates.
- Work with the Education Co-ordinator to design and produce promotional materials for resources.
- Work with e-Learning for Health (e-LfH) on the materials that the College has on that platform and integrate materials onto INSPIRE. This includes attending the Content Provider Group meetings of which this College is a member as well as other meetings as appropriate.
- Create, recruit to and support a Digital Learning Editorial Board which will be responsible, with other stakeholders, for ensuring materials are up-to-date and quality assured for 100% accuracy. Once in place, be the staff contact responsible for the effective running of the Board and relevant processes.
- Be a member of and contribute to the INSPIRE Group (operational group of largely staff) and Digital Learning Subcommittee (members and staff).
- Undertake any other duties related to the job purpose which may be necessary in the work of the team.
Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equality and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Significant experience working with digital learning, delivered via an online learning platform (such as Brightspace)
- Experience in proofreading and copyediting scientific and clinical documents to strict standards
- Experience of multitasking in a busy role with competing demands and deadlines
- Experience of working independently and autonomously to meet objectives
- Experience of dealing with enquiries from users, including those with limited technical knowledge
Skills and Abilities
- Excellent communication skills both written and verbal
- Ability to work and communicate effectively with a wide range of stakeholders
- Work with a strong focus on quality of service
- Exercises tact and diplomacy
- Demonstrates a flexible and adaptable approach to work
- Close attention to detail
Personal Qualities (Attributes)
- Commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- Committed to own continuing professionaldevelopment
- Solution orientated with a drive to find opportunities for improvement and innovation
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your CV and a covering letter (maximum 2-pages). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on 17 June. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 9 June.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Spinal Research?
We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.
The Role:
The Office Manager and HR Admin will be responsible for overseeing onboarding, health & Safety and human resources functions pertaining to all employees. The role holder will also be responsible for maintaining the office space, administration and any related governance. This role will provide administration support to the Board of Trustees and act as Company Secretary to the Trust.
Responsibilities:
Office:
- Develop and implement office policies and procedures to ensure smooth operations and compliance with company standards.
- Ensure the office space meets all Health & Safety regulations, including correct up-to-date H&S information made available to staff via noticeboard or similar.
- Owns and maintains positive and productive relationships with property management and third-party vendors and is point of contact for the building management team in case of any issues and for building information sharing.
- Perform other administrative or office-related duties as required to support the effective running of the organisation.
Health & Safety:
- To assume the role of the Health & Safety Officer.
- Responsible for all Health and Safety matters, ensuring that up-to-date legal requirements are met and put in place to ensure the Charity meets the criteria for the yearly Health & Safety assessment.
- Liaise with building management, contractors, and suppliers and escalate any risks or issues as appropriate.
- Provide up to date information and documentation to the team confirming First Aiders and Fire Wardens, ensuring this information is kept up-to-date on SharePoint, in the office and relevant documentation
- Attend training regularly as necessary in keeping with any new legislation.
Human Resources:
- Assist with the recruitment process, including posting job openings, scheduling interviews, and coordinating candidate communication.
- Create and maintain employee HR accounts.
- Onboard and offboard employees adhering to correct processes & procedures, ensuring payroll and benefits information is shared with respective external companies.
- Responsible for sharing all updates relating to new employee training and employment law updates.
- Responsible for ensuring correct relevant policies are in place and filed away correctly.
- Working alongside the legal team to instigate and resolve any employment disputes.
- Responsible for the Charities' insurance renewals & cost reviews, ensuring adequate cover is always in place.
- Keeping up-to-date with employee benefits, reviewing the team’s needs and providing a plan of any recommendations.
- Managing the in-house learning portal and ensuring all employees training is up to date and relevant.
Company Secretarial:
- Administrator to the Board of Trustees.
- Field and action all incoming emails relating to the Charity Commission and Companies House.
- Provide support to ensure all submissions are made ahead of deadlines and recording of tasks in the allocated SharePoint areas.
- Coordinate and schedule all Trustee meetings ensuring all documents are returned ahead of deadlines.
Skill set requirements:
- Proven experience as an Office Manager or similar senior administrative role.
- Excellent organisational and multitasking abilities, with a keen attention to detail.
- Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) SharePoint and other relevant software applications.
- Knowledge of HR processes, resourcing, and Health & Safety regulations is desirable or the willingness to train in these areas.
- A proactive and adaptable approach to problem-solving and decision-making.
- This role requires a proactive individual with excellent organisational, communication, and leadership skills.
- Flexibility to work occasional additional hours as business needs require.
Benefits:
- Five weeks annual leave plus bank holidays (adjusted for part-time staff).
- Flexible working, with core hours between 10am-4pm.
- Hybrid Remote working. (1 day a week expected in the office).
- Private health insurance cash plan.
- 8% Pension plan.
- Cycle to work Scheme.
- Onsite Gym in office.
If you would like to apply and join our friendly team at this exciting time, please submit your CV and a covering statement (no more than 2 pages) outlining your interest in the role and why you feel you are right for the job.
Commitment to Diversity and Inclusion: Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.
The client requests no contact from agencies or media sales.
As a key member of the newly formed Programme Delivery Team, you will contribute to the growth, reach, and impact of Leadership Skills Foundation programmes among underserved and under-represented individuals and communities. Your work will play a vital role in benefiting thousands of young people across the UK.
We are looking for an energetic and innovative relationship-builder who can establish and manage partnerships with local community groups across England. Through strong relationship management, you will play a key role in identifying learnings through the programmes delivery and will be confident to use the learnings to influence future strategy and delivery plans.
The role requires someone who is excited by the challenge of trying new things and working differently through a test and learn approach. You will need to be comfortable working collaboratively as well as independently and want to pro-actively lead on making a positive social difference to the individuals and groups benefitting from our programmes.
The role will initially be a fixed term contract (to July 2027) but we aim to secure further funding for the role to extend.
Main duties and responsibilities
Responsible for co-ordinating, engaging and managing multiple local community organisations across c. 5-7 locations in England to deliver leadership programmes with identified target audiences, groups and individuals.
Design, develop and manage a delivery plan for the Programme, which engages key stakeholders, and is based on the principles of co-creation, trust and flexibility.
Support identified stakeholders to test adapted leadership skill programmes and learn from the delivery to inform future delivery.
Through learnings from local delivery partners and working with research colleagues, develop a shared understanding of the needs and barriers young people in underserved communities face in accessing leadership skill development and volunteering opportunities.
Work with colleagues in the Innovation team to provide support to local delivery partners to address and overcome these barriers to engage the target audiences.
Deliver training, support and orientation to local delivery partners
Work with the Programme Research Manager to establish a delivery feedback loop to inform the development of learning resources and programmes to overcome the needs and barriers young people in underserved communities face.
Provide opportunities for the research plan, developed by the Programme Delivery Research Team, to be implemented to drive the improvement of strategic, business and operational planning and delivery.
Provide connectivity between your work/engagement with delivery centres and the work of the Business and Market Development Teams.
Work with the Programme Research Manager to capture and share best practice to support the wider adoption across community and partner networks.
Work collaboratively to successfully influence and deliver agreed programme objectives and key results.
Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.
Key Relationships
Internal
• Head of Programme Delivery (line manager)
• Programme Delivery Research Manager
• Programme Delivery Research Executive
• Innovation Officers
• Finance Manager
External
• Local delivery centres and partners
• Strategic partners including organisations such as Sport England and Active Partners
• Research and insight partners
Skills, experience and knowledge
Essential
• Strong experience of proactively supporting and managing local and regional stakeholder relations.
• Experience of working with community organisations and good understanding of the voluntary and community landscape
• Experience of supporting individuals/teams and organisations to deliver projects and programmes.
• Confidence to act as the lead contact point for the local delivery of a nationally funded programme.
• Experience of working flexibly, responding to need and opportunities
• Familiarity with delivering and carrying out operational workplans and working collaboratively with teams to achieve them
• Effective resource management
• Analytical thinking and evaluation skills- experience of using data and insight to learn, adapt and tell stories
• Strong interpersonal, presenting and communication skills with the confidence and ability to adapt styles to different groups.
Desirable
• A proven track record in leading and delivering purpose-driven programmes.
• Experience of delivering/managing test and learn projects
• Experience of working with under-represented/under-served young people
• Experience of Place-based working and community development
• Experience of supporting programme innovation, development, and design.
• An understanding of the sport and physical activity landscape in England.
• Experience of delivering informal education, employability or skill development programmes
Personal qualities
• A people- person with strong interpersonal skills to initiate, engage with and build strong and impactful relationships with a range of external stakeholders.
• A confident, collaborative individual that wants to lead and make a positive social difference.
• Effective and confident communicator, able to inspire and engage stakeholders.
• Detail-orientated, organised and capable of balancing multiple and complex priorities.
• A team player, flexible and able to respond positively to evolving opportunities and challenges in a fast-paced environment.
• Optimistic and energetic outlook, keen to maximise the positive change that the programme can deliver.
• Self-starter and independent thinker; able to solve problems and instigate solutions.
• Takes initiative and responsibility for their own workload.
• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
• The ability to multi-task and manage partner relationships at various stages
• Comfortable working from home, with regular travel across England as required
About the Role
This is an exciting opportunity to lead IRMO’s Education, Training and Employment (ETE) programme. You’ll manage a dedicated team and oversee a range of initiatives that support our community’s social, cultural and economic integration in the UK.
The ETE programme offers tailored English classes, one-to-one coaching, employability workshops, vocational training and mentoring. It also includes oversight of IRMO’s volunteer scheme, which is an integral part of service delivery and offers meaningful roles for volunteers across the programme. The Programme Manager will play a key role in developing and strengthening this area, and we are currently working towards the Investing in Volunteers quality mark.
These initiatives help people build the skills they need to access and progress in the UK labour market, while also increasing their civic and social participation. All of our work is shaped by the views and experiences of our beneficiaries, and we are committed to keeping our services relevant and responsive.
As Programme Manager, you’ll lead the strategic development of the ETE area, ensuring our work is high-quality, responsive to the needs of our community and making a real impact. You’ll also help grow the programme by strengthening existing partnerships and developing new ones.
To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident managing people and priorities, with a keen eye for detail and a leadership style that brings out the best in your team.
You will have a strong understanding of the barriers Latin Americans face when accessing education and employment in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
You’ll also lead on embedding a human rights-based approach across our work through the London Communities Human Rights Programme – a four-year partnership with the British Institute of Human Rights, focused on shared learning, collaboration and innovation.
Key Responsibilities
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Lead the delivery of the ETE area strategy, ensuring we provide high-quality, responsive services that reflect the changing needs of our community
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Ensure grant and contract requirements are met, including achieving KPIs and delivering services on time and within budget
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Produce clear, high-quality monitoring, evaluation and impact reports for funders, partners, the Director and the Management Committee
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Manage existing partnerships effectively while building new relationships with relevant stakeholders to strengthen the ETE area
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Lead, support and inspire the ETE team to perform at their best
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Stay up to date with policy developments and other external factors that may affect our work, identifying opportunities to strengthen and grow our services
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Establish and maintain effective systems for data collection and monitoring to track progress and impact
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Ensure mechanisms are in place to listen to and act on the views of beneficiaries regarding the quality and impact of our services
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Promote our ETE services and communicate their impact to funders, partners and wider stakeholders
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Represent IRMO in relevant networks and forums as required
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Support the development of funding applications
Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.
Person Specification
The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.
Essential
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At least three years’ experience of managing programmes or projects
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Experience in delivering services in line with agreed targets and KPIs
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Experience in line managing staff
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Experience of working in partnership with other organisations and stakeholders
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Excellent written and verbal communication skills in English
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Good written and verbal communication skills in Spanish and/or Portuguese
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Excellent interpersonal skills, with the ability to build trust, inspire confidence and bring out people’s strengths
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Ability to design, implement and oversee a range of education, training and employment initiatives
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Ability to develop and maintain effective systems for monitoring and evaluating projects and services
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Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases
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Resourceful and solution-focused, with a proactive approach to challenges
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Collaborative and supportive, with a strong commitment to working closely with colleagues, partners and the community
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Strong understanding of the barriers faced by Latin Americans in the UK
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Clear commitment to IRMO’s vision, mission and values
Desirable
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Experience of working or volunteering in the charity sector
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Experience of supporting people into education, training or employment
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Teaching qualification relevant to ESOL delivery (e.g. CELTA or equivalent)
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Qualification in Information, Advice and Guidance (IAG)
Pre-employment checks
Enhanced DBS check, two satisfactory references and evidence of right to work in the UK
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Delivering high-quality events for UK foundations
We’re looking for an experienced and proactive senior events manager to lead the delivery of our learning and events programme for a 12 month period.
This role is pivotal in ensuring excellence in how we deliver value to our members through events and learning.
At the Association of Charitable Foundations (ACF) we offer a supportive and inclusive work environment where our team can thrive. We are a small friendly team who take a collaborative approach to work. We value work-life balance, and we believe is supporting our employee’s professional development and wellbeing.
About the role
You will lead our events function, working closely with colleagues across ACF and line managing a senior events officer. You will deliver a varied, high-quality events programme that supports our members’ learning and connection — both online and in-person.
The successful candidate will be confident running multiple workstreams at once, have a great eye for detail, and bring a strong grasp of what makes for a compelling delegate experience.
The focus will be on delivering three core priorities:
1. Delivering ACF’s 2025 annual conference in November and beginning planning for the 2026 event
2. Leading the planning and delivery of a varied programme of events, including our three face-to-face signature events
3. Delivering and evaluating a new series of learning events, in line with member needs and feedback
Key responsibilities
· Plan and deliver all aspects of ACF’s events, from scheduling and logistics to communications and evaluation
· Oversee delivery of our flagship annual conference, managing suppliers, speakers and internal stakeholders
· Lead planning and coordination across the events and learning programme, ensuring it is well-structured, relevant and efficient
· Manage event delivery systems and processes, ensuring smooth delegate journeys and robust evaluation
· Work cross-organisationally to support internal teams to deliver high-quality events
· Line manage the senior events officer and contribute to a collaborative, supportive team culture
Who we are looking for
We’re looking for someone who can step confidently into the role and deliver at pace. You will have:
· Significant experience delivering a busy and varied programme of events
· Experience managing large-scale in-person events
· Strong project management and organisational skills
· Experience line managing or leading a small team
· Excellent communication and stakeholder engagement skills
· A collaborative and flexible approach, with an eye for process improvement and detail
About the Association of Charitable Foundations
ACF is the leading membership association for foundations and independent grant-makers in the UK.
We strengthen trusts and foundations so they can rise to the challenges of our time. Our vision is diverse, vibrant and effective foundations working together for social good.
Our values are:
We care · We are open · We are evidence-based · We are ambitious
About our members
We have over 440 members, who together represent one third of the assets of the charity sector and make over 40% of the grants awarded by UK foundations. Our members range from small family trusts to some of the largest charitable foundations in Europe, funding across sectors from social justice and the environment to education and the arts.
Our commitment
We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
We welcome all applicants and are keen to ensure our team reflects the diversity of the UK and the members we serve. We would like to encourage applications from disadvantaged socio-economic, disabled, LGBTQ+ and Black, Asian and Minority Ethnic backgrounds. If you require any adjustments during the recruitment process, please let us know — we’re happy to support you.
Benefits
ACF has developed a range of benefits to enable staff to perform and be supported in times where personal situations change. Annual leave is 25 days per year, plus all the bank holidays, as well as additional time off between Christmas and New Year. We will also make a pension contribution of 10% of base salary on your behalf without any expectation of colleagues matching the organisation contribution.
ACF supports flexible working arrangements, offers hybrid working and has a family friendly policies. We also support employee wellbeing by offering occupational sick pay and an Employee Assistance Programme to all staff.
- Location: London, E1 (hybrid, minimum one day per week in office)
- Salary: £37,300 per annum (£46,600 fte)
- Contract: 12-month fixed-term (parental leave cover)
- Hours: 28 per week (0.8 FTE)
- Responsible to: Director of Membership
- Responsible for: Senior Events Officer
- Start date: w/c 21 or 28 June
- Interview date: 12 June
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
RISE is a collaborative effort with the goal of delivering a unified approach to women’s empowerment in global supply chains. Bringing together the world’s four largest women’s empowerment programs in the global supply chains - BSR’s HERproject, CARE International, Gap Inc.’s P.A.C.E. Program and ILO-IFC Better Work, RISE will leverage the combined experience in over 21 countries to achieve transformative change for the millions of women who work within supply chains globally.
RISE will focus on three interrelated pillars of action to tackle both immediate barriers and medium/long term structural improvements for women workers. These include increased agency, confidence, and communication, increased access to and control over financial products, services and resources, enhancement of the capabilities of unions and industry organizations, and implementation of policies at the workplace level, but also regional and national levels that promote gender equality.
Pillar 1: Capacity Strengthening: Working in factories in key countries, RISE will achieve impact with a network of local civil society partners and organizations working on gender equality to deliver worker capacity building programs. There are four options available (i) Foundation – a 13 month needs based worker training program (ii) Digital – an 8-month tablet-based learning on health, financial literacy and stress management, (iii) Respect - one year program on gender-based Violence prevention and remediation and (iv) Financial Health – a one-year program on financial capability, resilience and inclusion.
Pillar 2: Market Transformation: RISE will work with and encourage leadership from industry actors (brands, buyers, suppliers, and worker representatives) to improve operating practices at all levels in global value chains to support greater gender equality outcomes.
Pillar 3: Influencing: RISE will leverage the founding partners’ existing relationships and identify opportunities to work in partnership to influence employer/company/factory policies, programs, and budgets, as well as government policies that impact workers, in particular women workers.
PURPOSE OF THE CONTRACT
The consultant will lead the implementation of RISE’s MEL framework to ensure that data and insights inform the organization’s work and effectively demonstrate our impact.
The consultant will embed MEL systems across the organization, provide technical support and guide the teams. In addition, the consultant will lead on evaluation, develop data collection tools, analyze data and share reports and learning to improve program effectiveness.
The consultant will also demonstrate RISE’s impact to internal and external stakeholders.
Scope of Work
MEL Management and Implementation
- Implement MEL frameworks, including Theories of Change, Logical Frameworks, KPIs, and outcome indicators, ensuring they remain up-to-date and aligned with RISE values.
- Systematically integrate MEL across all programs and organizational processes to drive continuous improvement.
- Build teams’ MEL capacities and capabilities through direct technical support and guidance on MEL systems, data use, and strategic alignment.
- Foster a culture of learning through strategic reviews with the teams, gathering evidence and learning: key insights, impact narratives and lessons learnt.
- Lead quality assurance of MEL processes to improve rigor and integrity. Assess their strengths and weaknesses and recommend improvements.
- Provide strategic MEL input to support organizational planning, grant reporting, and decision-making, providing insights that support RISE’s aim of multistakeholder action.
Program Evaluation
- Design and implement robust evaluation methodologies. Refine measurement indicators and develop tools for data collection (quantitative and qualitative).
- Develop and oversee data collection tools such as surveys, focus group protocols, and interview guides.
- Lead baseline, midline, and endline evaluations, including analysis and reporting.
- Lead on impact assessments for RISE’s program areas
Data Management, Analysis & Reporting
- Manage data collection, cleaning, analysis, and visualization using appropriate software tools.
- Ensure data integrity, consistency and compliance with ethical standards and GDPR.
- Produce high-quality, accessible impact reports for internal and external audiences.
- Develop key learning products to improve internal and external communications.
- Proactively explore innovative ways to analyze data, including the use of A.I., to support more efficient analysis.
Communications
· Demonstrate RISE’s impact through a variety of channels like external publications, reports and insights, communicating value to stakeholders.
- Engage internal and external stakeholders by showcasing social impact stories and deliverables.
Note: This Scope of Work is not exhaustive but reflects a range of duties the consultant will perform. The job description will be reviewed regularly and may be changed based on experience and in consultation with the consultant.
Person specification
Essential criteria:
- Minimum8+ years of experience in MEL roles within sustainability, development, or impact-focused organizations.
- Proven experience designing and leading MEL strategies and frameworks, preferably across multi-country or cross-sectoral programs.
- Strong background in both qualitative and quantitative methods and tools.
- Knowledge of leading global best practice and emerging trends in the collection, measurement, management and reporting of social impact data.
- Excellent analytical and research skills, including the ability to process large amounts of information, distribute it appropriately and extract critical analysis from it.
- Advanced proficiency in data analysis tools and visualization platforms.
- Demonstrated experience translating complex data into strategic insights and engaging reports.
- Strong project management, research, reporting writing and presentation skills.
- Excellent communication skills – verbal and written.
· Excellent relationship management internally and externally.
· Able to manage multiple diverse projects and prioritize workload.
· Excellent team-working and cross-team collaboration and influencing skills.
· Ability to review proposals and contribute to the development of project designs, evaluation methods, logic models, performance indicators, and monitoring and evaluation frameworks.
Desirable criteria:
· Excellent understanding of measuring women's empowerment and social impact programs on a global scale, and in emerging markets.
· Excellent understanding of programs that focus on workers employed in global supply chains.
· Experience designing and implementing gender equality approaches to MEL.
· Experience in technical advisory roles or equivalent.
· Flexibility to undertake overseas travel.
Reporting and Location
The consultant will report to the RISE Program Director. This is a remote part-time (2-3 days) role, with preference for UK-based consultants. The initial contract will be for a period of six months, at which point it will be reviewed for extension.
To empower women workers, embed gender equality in business practice and catalyze systems change.
Thank you for your interest in the HR Coordinator role at Kings College Students' Union.
ROLE SPECIFIC RESPONSIBILITIES
· To be the first point of contact for general HR and recruitment queries.
· Be responsible for the administration of all key HR processes, including maintaining HR records; starters, leavers and contract changes; induction; types of leave and payroll processes; and recruitment.
· Provide routine advice to colleagues and managers on key policies and procedures, such as absence and annual leave, recruitment, probation, and payroll.
· To assist in developing and implementing process improvements for our people processes, ensuring that we continually seek to work in the most effective and efficient way possible.
· To maintain the HR Hub (our HR intranet page) to ensure that information is up to date and our people are able to easily access the information they need.
· To assist in the production of key reports relating to our KPls, diversity and workforce monitoring, including absence and turnover data.
· To coordinate and provide reports from exit interview and recruitment data.
· To work closely with our outsourced payroll bureau to ensure our payroll routines are followed and that we pay our people accurately and on time, whilst meeting HMRC and contractual regulations.
· To administer the recruitment process using our Applicant Tracking System (ATS), guiding hiring managers on process and best practice whilst ensuring that we recruit in a way which is inclusive and in line with our values.
· To ensure accurate employee records are maintained and stored safely, including HR, absence and training records.
· To assist with the coordination of training and events for our colleagues and line managers, including induction sessions, all staff meetings and development days.
· To support the development and delivery of the people strategy, ensuring that we support, develop and lead our people to fulfil their potential and deliver for our student members.
· To take notes at meetings, including formal staff processes and other meetings as required.
· To work within the parameters of KCLSU policies and external policy frameworks for example, GDPR and Right to Work compliance.
· To work closely and collaboratively with colleagues at all levels, from all teams across the organisation.
· To provide advice and guidance to our colleagues and managers on the processes and systems we use - including our HRIS, Payroll and Applicant Tracking System (ATS).
· To provide technical systems support to colleagues - including optimising our systems to ensure they work for us and troubleshooting when necessary.
Please read more about this vacancy by checking our KCLSU Recruitment Pack and JD document.
Application Process:
Please complete an application form and an equal opportunities monitoring form and email directly to our HR email.
Kindly DO NOT send CVs as these will not be considered &DO NOT submit your applications in PDF formats
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU at your onboarding stage.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Job Title: Property Manager
Location: Hybrid Working with a requirement to occasionally work at Head Office (Vauxhall, London) and visit our Refuge sites.
Salary: £49,538.49 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Property Manager to provide high quality support which will give our survivors of domestic violence and their children living in our refuges a safer environment to live.
We are recruiting for a Property Manager to join our growing Property team, we are looking for a committed and knowledgeable person to lead our property asset management. This is an opportunity to support women and children facing multiple barriers to safety and recovery, including survivors with insecure immigration status, experiences of homelessness or substance misuse.
You will provide leadership in day-to-day service delivery, ensuring high standards of property management. You will oversee a portfolio of property for programme of works, lease and contract management and create a contractor supplier database.
This role is ideal for someone with experience in property and contractor management who wants to make a difference for our survivors. You will be supported to develop your knowledge and skills with training and development opportunities.
If you are committed to making a lasting impact in the lives of survivors and thrive in a dynamic and values drive environment, we would love to hear from you.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 9 June 2025
Interview date: Week Commencing 16 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Training Standards Officer
£22,409 pa plus excellent benefits
London
21 hours per week
We are looking for a part time Training Standards Officer (21 hours per week) to work in the Learning Directorate at the Royal College of Pathologists. This role is key to support our members by facilitating the maintenance of specialty postgraduate curricula in seven pathology specialties and subspecialties, as well as ensuring compliance with the regulatory requirements of the GMC.
This role will project manage the quality assurance processes for training qualifications our members complete as part of their professional development. Your role will be to review and update the curricula for all College qualifications and provide regular reports for both internal and external bodies. We are looking for a strong administrator who can plan and implement a timetable for regular reviews of curricula by committees, ensuring compliance with timelines/deadlines as required.
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.
Interviews currently scheduled for the w/c 16 June 2025.
The client requests no contact from agencies or media sales.
We are seeking an Exhibitions and Collections Projects Manager to join the Crafts Council on a permanent basis. This is a vital role in the Public Programmes team to oversee the maintenance and development of Crafts Council Collections and the delivery of key temporary exhibitions.
Reporting to the Senior Collections and Programme Manager, this role will ensure the Crafts Council Collections are documented and preserved to a high standard for future generations. They will also support the strategic development of the Crafts Council’s programme, managing relationships with external commercial partners, artists and institutions, overseeing project budgets and timelines and contributing to reporting and evaluation frameworks.
This is a dynamic and hands-on role which involves working across the organisation and beyond to deliver and communicate best practice in exhibition production and collection management.
About You
- You will bring adept production and organisational skills to this role
- You will be confident leading the planning and delivery of exhibitions and collection projects working in collaboration with artists, partners, contractors and venues
- As an experienced exhibition project manager, with expertise in collection management, you will have a strong understanding of what it takes to successfully realise displays to a high standard and be familiar with collection management procedures and systems
- You should be a self-starter who is confident working independently and as part of a team
- You should be a clear communicator ensuring that project information is disseminated and adhered to by all stakeholders.
Main Duties
In collaboration with the Senior Collections and Programme Manager, you will:
- Oversee planning and arrangements for installation and de-installation of exhibitions including Brookfield Properties Craft Award summer exhibitions
- Maintain exhibition and collection project budgets, timelines and documentation to a high standard
- Lead dynamic teams of casual assistants, freelance technicians, designers, conservators and photographers as required
- Facilitate accessibility of the Crafts Council Collections including Primary, Handling, Archive, Oral Histories and Library. Leading on both online accessibility via Collections Online and ensuring the collection is available to its audiences physically
- Ensure maximum impact from National Lottery Heritage Funded project 'Craft for the People' Is achieved, ensuring crafts council collection is available to a wider amount of people and is more resilient
- Oversee management of upcoming loans, arranging object transportation, entry and exit processes, loan agreements, mounting and conservation, where needed
- Lead on loans marketing and collections income generation projects
- Oversee collection management projects, including acquisitions, auditing, condition checking, improving packing, image and copyright licensing, object photography, location and movement control. Recording Information on Crafts Council's CMS Museum Index +
- Review and improve collections storage processes, embed collections trust benchmarks in security, building management system for temperature and humidity control, pest and disaster management
- Contribute to implementing cost-effective and environmentally sustainable working practices for exhibitions and collection maintenance
- Ensuring that we are recording the impact of our programming by recording data and KPI's. Integrating our customer relationship management system Salesforce.
Please see our Job description for further details.
Salary
£31,500 gross per annum based on part-time working 32.65 hours / 4.5 days per week
(£35,000 gross per annum based on full-time working)
Contract and Hours
Permanent, 32.65 hours / 0.9 / 4.5 days per week
A typical working day is 9.15-5.30pm, including a lunch break (unpaid). With some remote work, a minimum of three days per week are to be worked at Crafts Council office and gallery.
To commence as soon as possible from July 2025 onwards.
Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.
Deadline: 12 noon Wednesday 18th June 2025
Interviews: From week commencing Monday 30th June 2025
Please provide a CV and covering letter including the following information:
1. Your interest in working for the Crafts Council and this position
2. Details of your relevant knowledge, skills and experience
3. Tell us about an exhibition or collection you have been inspired by including the reasons why and how this has impacted your work
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support.
We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.
Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.
About the role:
- You will manage a small team who provides vital support to people experiencing homelessness.
- You will have knowledge of statutory and non-statutory housing pathways and the ability to support your team with case work management.
- You will utilise your organisational and time management skills to ensure the smooth running of service.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the team and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
On a rolling basis
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




We are looking for a passionate, skilled individual to join our diverse and talented team as Policy and Communications Manager.
We are a unique organisation that supports and champions London’s charities and community groups to contribute to a united, thriving and resilient London.
London Plus is a trusted partner of organisations across all London’s 32 boroughs, as well as key London-level organisations including the Greater London Authority and London Councils. We are looking to the future and planning to grow our strategic impact and effectiveness on behalf of the sector.
We are now looking to fill this brand new role, which will build on the solid foundations in place within the organisation to help us tell the story of London’s charity sector, effect positive change and connect with stakeholders to build our influence.
If you would like to apply for this role, please include the following:
• A full CV (no more than 3 pages)
• A Supporting Statement that tells us why are interested in this role, why you would like to work with London Plus and how you meet the requirements outlined in the Person Specification (maximum 2 pages)
This role accepts applications through Charity Job.
Deadline for applications: 31st May 2025
Date of interviews: 10th June 2025
Connecting, supporting and advocating for charities and community groups in London.
The client requests no contact from agencies or media sales.
Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025
At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together.
The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.
Scope of role
The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.
Responsibilities and Accountabilities
Strategic Leadership
- Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
- Lead the development of measurable KPIs and outcomes to evaluate progress in people and
culture initiatives. - Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
- Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.
HR Operations
- Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
- Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
- Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
- Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
- Maintain robust, GDPR-compliant employee records and HR systems.
- Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
- Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.
Equity, Diversity, Inclusion, Engagement & Culture
- Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
- Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
- Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
- Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
- Work closely with managers to foster inclusive leadership and team cultures through coaching and support.
Team Leadership and Development
- Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
- Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
- Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.
Senior Leadership Responsibilities
- Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
- Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
- Build strong cross-organisational relationships to support change management and continuous
improvement. - Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.
Safeguarding, Risk, and Wellbeing
- Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
- Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
- Ensure systems are in place for reporting incidents and learning from them.
Finance and Payroll
- Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
- Support with the Year End Audit requirements that relate to staffing.
- Overall responsibility of the HR function budget including training and resources.
What You’ll Bring
- A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
- Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
- A deep understanding of inclusive and trauma-informed HR practices.
- Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
- Up-to-date knowledge of employment law, HR best practice, and change management.
- Experience working with Trade Unions and employee voice mechanisms.
Additional Information
- We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
- Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.
Essential Criteria:
- Very good knowledge of UK employment regulation and HR practices.
- Experience of advising, coaching and challenging senior staff when needed
- Significant practical experience in delivering human resources functions /activities
- An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
- That they are proactive in spotting challenges and offering solutions
- Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
- Effective in setting out and delivering against plans; and reporting against objectives.
- First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
- Good written English with proven ability to write policies, complex correspondence and business reports.
- Emotionally Intelligent, transparent, principled.
- Ability to work independently but also be champion of collaborative working
- Attention to detail and thorough review of HR related documents
- An understanding of safeguarding and safer recruitment
- Alignment with Toynbee Hall’s mission and strategy
- HR related qualification (CIPD level 5) / Degree in HR
- Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information
Alignment and willingness to work in line to our values
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
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