Victim Support is looking for an Independent Sexual Violence Advisor (ISVA) to work in our busy office in Blackpool, Lancashire

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

We are looking for an Independent Sexual Violence Advisor to join our busy team, supporting victims of rape and serious sexual assault from report to court. The role will be based in our Blackpool office but you will support clients across Lancashire so must be able and prepared to travel independently.

Ideally you will have achieved ISVA accreditation, if not you must be willing to work towards this and complete within 12 months of employment. The successful candidate will have experience of supporting victims and survivors of sexual assault/abuse and can demonstrate empathy and understanding of the impact for victims. You will have a thorough understanding of the criminal justice process and be able to provide independent, impartial information and support for clients throughout the CJ process and beyond where required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

Victim support is looking for a Children and Young People Independent Sexual Violence Advisor based in West Yorkshire.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

Your primary role will be to provide a pro-active service primarily to children and young victims of sexual violence and adults as required within and outside the criminal justice system, throughout West Yorkshire. This involves risk assessment, helping clients access their rights, along with health and other services they require, monitoring and keeping victims informed of case progress and providing support through the criminal justice system. This role demands a high amount of resilience and the management of a high caseload.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of children and young victims that have experiencing sexual violence. You must have experience of risk assessment, support planning and risk management with children and young people and an understanding of CSE and how this affects the lives of children and families. An approved and accredited ISVA qualification is a distinct advantage or the willingness to complete the training is a requirement for this post.

You will be required to attend relevant meetings and will provide regular reports to your line manager and also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential. You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation and administration of written statistical reports on the project management for our external funders.

The post is subject to successful completion of a six month probationary period. The successful candidate will require an enhanced Disclosure and Barring Service check and police vetting prior to commencing employment. This post demands travel across West Yorkshire.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Interviews to take place 30th October

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all genders and all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

Then Advance could be the career choice for you!

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls who are survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are looking for AN EXPERIENCED IDVA TO JOIN OUR TEAM on a part time basis WORKING AS PART OF THE ANGELOU PARTNERSHIP

Salary: £26,000-£29,000 per annum depending on experience (£28-29,000 will be paid for those with considerable skills and experience in equivalent roles and any offer will be made on a pro rata basis)

Location:  Hammersmith, with travel across boroughs to provide targeted support to women as required.

Hours: 21 hours per week

Contract:   Permanent

What we do:

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster and Kensington & Chelsea. We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership.  Advance provides independent domestic violence advocacy and support for women, children and young people who have experienced domestic abuse.

The role:

We deliver these services through our teams of skilled professionals and are looking to bring in additional expertise to strengthen the support we provide.  As an experienced IDVA you will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voices of survivors inform every stage of the process.  Working as part of a team you will make proactive contact and provide high quality advocacy and support which is led by client needs and risk assessment.  Some evening work will be required on a rota system once we return to office-based working.

What you will bring:

• A sound understanding of domestic abuse and its effects on women and children, as well as best practice within the domestic abuse sector.
• Substantial experience working as a domestic abuse advocate including working with complex and multiple needs
• Solid skills in risk management and safety planning, with the ability to remain calm in a crisis. 
• Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures

What we offer:

• 30 days holiday plus public holidays, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Various forms of wellbeing support ranging from meditation to self-journaling
• Organisation wide away days
• The opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career

Please find the job description attached.

The closing date for applications is 1st November

Interview date: Week commencing 2nd November

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check

PLEASE NOTE: This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community, and with personal experience of the criminal justice system.

Are you looking to join a team which is passionate about supporting women who are survivors of domestic abuse and making sure they are heard?  We are Advance and have openings in our team in Brent and Ealing and would love you to come and work with us.

Role: Independent Domestic Abuse Adviser (IDVA)

Location: Brent or Ealing

Contract: Permanent and fixed term contracts

Hours:   35 hours per week Monday to Friday (10.00 – 18.00), with occasional evening work to 9pm as part of on-call rota

Salary: from £26,000 to £30,000 per annum depending on experience (salary towards the top of the range will be paid for those with considerable skills and experience in equivalent roles)

Benefits: 30 days holiday pa plus 8 bank holidays; an additional day’s leave for International Women’s Day; great support provision including clinical supervision and an Employee Assistance Programme and generous dependent’s leave; pension scheme; company mobile phone, In-house training, opportunities for progression, an incredibly supportive and passionate team!

What we do:

Advance is a well-respected, professional charity providing nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent and Ealing. Working with partner agencies we respond to violence against women and girls through independent domestic violence advocacy.

The roles:

We deliver these services through our teams of skilled professionals and are looking to bring in additional expertise to strengthen the support we provide.  We have a strong presence in the diverse boroughs of Brent and Ealing and are key influencers in providing Domestic Abuse support, with the intention of ending VAWG within the community. As an experienced IDVA you will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process.  You will also be required to take part in an on call duty rota which will require some evening and weekend working.

What you will bring:

• A sound understanding of domestic abuse and its effects on women and children, as well as best practice within the domestic abuse sector.
• Substantial experience working as a domestic abuse advocate including working with complex and multiple needs
• Solid skills in risk management and safety planning, with the ability to remain calm in a crisis. 
• Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures

What we offer:

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career.

Please find the job description attached.

We will be considering applications and arranging interviews on an ongoing basis.

To apply: Please send your CV with a supporting statement setting out how you meet the criteria for the role.

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check and police vetting

PLEASE NOTE: This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community, and with personal experience of the criminal justice system.

Victim Support is looking for an IDVA, delivering high quality support to victims of domestic abuse within a multi agency framework based in Blackpool.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of the role is to provide support to high risk victims of domestic abuse working as part of a busy team based in Blackpool. To work within LVS policies and procedures and the Lancashire MARAC framework to ensure the safety of victims and their families.

The ideal candidate will be able to demonstrate a proven track record of supporting victims of domestic abuse or other vulnerable people, have appropriate IT skills, interpersonal skills and be able to work as part of a busy, supportive team to deliver all aspects of support to victims and their families. Ideally you would have an accredited IDVA qualification if not willingness to work towards.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

New Era is looking for 2 Independent Domestic Violence Advisors (IDVA) based in the Stafford.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

New Era is the new holistic Domestic Abuse service operating across Staffordshire and Stoke on Trent, offering free and confidential support for victims, perpetrators and their families affected by domestic abuse.

The main duties of the role is to provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+, and to initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse.

To be successful in the role you will have experience of working with vulnerable people, of working in a multi-agency environment and knowledge and understanding of the impact of Domestic Violence and Abuse on victims and children. You also need to show proven ability of communicating well, managing a complex workload while maintaining personal and professional boundaries..

We do not require assistance from a recruitment agency.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Location: Office base Islington travel, will be required across North and Central London boroughs including Barnet, Enfield, Camden, Haringey and Islington

Salary:
Qualified applicants (with an accredited VAWG /ISVA qualification) dependent on experience:  27k-29k per annum. 
Unqualified applicants, dependent on experience: £26k-£27k per annum

Hours: 37.5 hours per week
Contract: permanent 
Vacancy Reference:SWA3004

Closing Date: 2nd November 2020 9am 
Interview Date: 5th November 2020

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

North London Rape Crisis offers range of services to women age 13 + who are experiencing or have experienced any form of sexual violence in their lives. We offer a safe and non-judgmental space to women living, working or studying across London boroughs of Westminster, Kensington and Chelsea, Camden, Islington, Haringey, Barnet and Enfield. 
Our expert team provides helpline support, advocacy (ISVA) support including specialised ISVA for women with complex needs. We also provide one to one and group counselling to survivors as well as short term one to one counselling support to survivor’s family and friends. It is an inclusive service and support all ages, disabilities, sexualities, gender identities including non-binary, ethnicities, and religions. 
The service will be open 9.00am to 5.00 pm however, appointments can be arranged outside of these if required.   

About the Role

The role of Independent Sexual Violence Advocate (ISVA) is with the Rape Crisis service in North London. You will work within a multi-disciplinary team to provide a pro-active crisis intervention and ongoing support service to women survivors of sexual violence including recent and non-recent rape and within and outside of the criminal justice system. 
Preference will be given to an accredited Independent Sexual Violence Advocate (ISVA)

About You

The ideal candidate will have completed ISVA training and have experience of supporting women affected by sexual violence. You will have a clear understanding of the effects of and issues facing women who have experienced sexual violence, as well as understanding of the Criminal Justice System. You will be able to communicate with people from a range of backgrounds and create good working relationship with service users as well as partner agencies. 

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

Would you like be part of a skilled advocacy team, providing specialist advice and advocacy support to Gypsies, Roma and Travellers from across the UK? 

We are currently recruiting for a caseworker to join our friendly Brighton based team. We are looking for: 

• An experienced advice worker with an understanding of/experience in supporting members of marginalised communities with good telephone skills 

• An individual with significant experience of advice work within the voluntary sector and a good knowledge of mainstream agencies 

• An individual with experience of successful advocacy on behalf of clients who is comfortable challenging the decisions, proposals and views of statutory agencies and other service providers in a non-confrontational yet effective manner, both verbally and in writing 

• An individual with good IT skills including the ability to undertake fast and accurate recording of case notes 

In return we can offer you a friendly environment and generous benefits which include: 

• Flexible working 

• The opportunity to progress your career 

• 25 days paid leave per year plus public holidays 

• Discretionary Christmas/New Year closure period 

• Annual leave allowance increase by 1 day for each full year of employment up to 5 additional days 

• Childcare Voucher Scheme 

• Travel and subsistence allowance 

• Cycle to Work Scheme

• 5% contributory pension 

• Flexible working 

• Job share 

• Induction programme and annual appraisal

• A variety of in-house and external training courses

• A commitment to Continuous Personal Development 

This role will be based at our office in Brighton with some working from home during Covid-19. 

For full details on how to apply, please follow the link to our website. 

We encourage applications from all parts of the travelling communities and will offer an interview to Gypsy, Roma and Traveller applicants who meet the essential criteria for a role as outlined in the Job Description and Person Specification. 

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We are recruiting two Domestic Abuse Outreach Workers to provide emotional and practical support and advice to survivors of domestic abuse. You will work in partnership with other agencies to support client safety, empowering survivors to move forward with their lives. The work is highly confidential, challenging but incredibly rewarding. Working as part of a team you will be responsible for managing your own case work and develop effective relationships with clients enabling them to access support through the different services provided.

Excellent communication skills, empathy and organisational skills are required along with proven experience of providing emotional and practical support to those in crisis. An ability to work independently and prioritise a busy workload is essential. An understanding of the dynamics of domestic abuse would be beneficial, however, training will be provided.

This is a varied and fast paced role with real opportunity to make a difference to people’s lives.

South West Surrey Domestic Abuse Service provides free, confidential, independent and impartial advice to individuals affected by domestic abuse living in the boroughs of Guildford and Waverley.

An exciting and challenging new role delivering a new service for parents involved in Domestic Abuse. We are currently recruiting a team of DA specialist caseworkers to provide a range of innovative one to one and group-based interventions to support both the victims and perpetrators of domestic abuse.

This team will enable parents to recognise and understand power and coercive control dynamics and patterns of abuse, and support them to make future positive choices, aiming to improve outcomes for children as well as the family unit as a whole.  These new roles will be delivered in partnership with Reducing the Risk, and will be embedded in children’s social work services.  They will form part of the new Family Solutions Plus model being delivered by Oxfordshire County Council, designed to provide an inter-professional whole family response to support children and families.

We are looking for candidates who have experience of empowering individuals to make positive changes to their lives, with experience of delivering recovery focused support to clients with complex needs in a relevant field (preferably domestic abuse).  Successful candidates will need to be compassionate, non-judgemental, skilled in active listening, and experienced in risk management and safety planning, as well as being a skilled communicator able to develop partnership relationships in a multi-disciplinary team.  

Successful candidates will be provided with a range of training suitable for these new roles, including Motivational Interviewing.

We advise you to address the specific points of the person specification within your application. It is very important that you say why you meet each criterion by using examples, and not simply stating that you have the experience. For example, instead of just saying you have effective people management skills, please tell us what this experience is and give examples to prove your point.

We look forward to hearing from you.

Closing date for application: 9am Wednesday 28th October

Interviews will take place on: the week commencing 2nd November (please note we will also interview suitable candidates as applications are received)

The Victims First Specialist Service is an amalgamation of three existing services designed to cater for adult victims of crime with complex practical and emotional needs. The service is delivered in partnership by three well established charities: Thames Valley Partnership, Oxfordshire Sexual Abuse & Rape Crisis Centre (OSARCC) and Trust House Reading.  The postholder will be contracted to one of the three partner agencies. Many of those referred to us will have experienced sexual violence or criminal exploitation including modern slavery. We provide holistic, trauma focussed support from a team with a variety of specialist skills in supporting service users. 

We now have vacancies for three Outreach and Inclusion Workers (working with our Oxon, Berks and Bucks delivery teams) to work specifically with BAMER communities to improve their experiences of accessing and receiving support if they are affected by sexual violence and/or other abuse.  There will be an expectation of an ISVA qualification – or a willingness and interest to work towards this. You will manage a caseload of potentially complex cases, providing prevention, intervention, emotional and practical support (including crisis support) and will help to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices to change their lives. You will need to work with your own team and other agencies to risk assess cases and create Safety Plans to manage the safety & needs of service users. A knowledge of the full range of civil, criminal and other practical support options available, and the role of an independent advisor within them is necessary. You will need compassion, empathy, sensitivity and an ability to work collaboratively.  You will also have sound organising and problem solving skills and flexibility around working hours when necessary.

The role will operate from offices in Reading, Oxford, MK or Aston Sandford - however you will not necessarily be expected to be office based as the work is hands on and will entail being out and about in your given  area dealing with service users, as well as occasional travel across the Thames Valley.  These are full time roles although job share and flexible working may be available on request.  Fixed term contract until July 2022 

JD and Application Form available from the Partnership website

Closing date for applications:  Friday 30th October 2020 at 5pm

Interviews will be held  on:  5th and 6th November 2020

Main purpose of job: To provide specialist counselling and support to young people (12-19) who have experienced rape, sexual violence or sexual abuse. The role includes wider responsibilities as a member of CARA’s staff team including line-management of sessional or volunteer counsellors and activities to raise awareness of the impact of sexual violence amongst agencies and the wider community.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £27,741 – 29,577 (NJC Scales 23-25) per annum pro-rata.

Hours: 28-35 hours per week (exact hours to be agreed).

Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. At present, due to COVID 19, CARA staff are predominantly working from home.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.

During the COVID-19 crisis, CARA has continued to provide a range of remote services.  From early June, we have gradually started to offer limited face-to-face support.

Main Responsibilities

• To provide one-to-one counselling and support to young people (aged 12-19), holding a caseload of clients.

• To provide occasional counselling and support to adults.

• To undertake client assessments and make appropriate arrangements for their support.

• In the first instance the post is likely to cover Braintree, Colchester and Chelmsford but the postholder must be able to work flexibly at CARA centres across mid and north Essex.

• To provide training on sexual violence, self-harm and related issues to volunteers and other agencies.

• To raise awareness in the community and within other agencies of the short and long-term responses people may develop to sexual violence,

• To liaise with other agencies and attend meetings, where required.

• To line manage the work of CARA sessional counsellors and volunteers, where appropriate.

• To keep up to date with relevant legislation, policy and practice issues.

• To work flexible hours, including some evening work and occasional weekends.

• To participate in CARA team meetings, supervision, training and development.

• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

• To keep appropriate records in accordance with CARA policies and procedures.

• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

• To be administratively self-servicing.

• To report to the Child and Young Person’s Practice Manger, Head of Operations, Chief Executive Officer and Trustees as required, including the production of regular written reports and verbal reports.

• To undertake any other related activities as required by the Child and Young Person’s Practice Manger, Head of Operations, Chief Executive Officer and Trustees.

We are recruiting maternity cover for a role delivering information and advice to older people (60+), their families and carers on matters including benefit entitlements, housing and community care.

Age UK Lewisham and Southwark (AUKLS) aims to empower and enable older people to lead fulfilled lives. We therefore provide services and support to:

• Address poverty and isolation
• Protect local older people’s human rights
• Promote health and wellbeing
• Connect older people with their communities
• Work positively with partners across all sectors

Key tasks and responsibilities

• To deliver a high-quality Advice Case Work service for older people and carers, in particular on housing, welfare rights and community care matters.
• To interview clients in a way which enables them to express their problem and set their own priorities, whether in person or over the phone.
• To find information relevant to the client’s situation, presenting and discussing it with the client in an accessible form.
• To assist clients by calculating benefit entitlement; form filling; advising on options; and representing their interests with third parties by letter, online, telephone or in person as required.
• Inform clients about appropriate services and how to access them, including AUKLS services and, where appropriate to refer clients to other sources of help.
• To liaise with the Information and Advice Manager and work as a team alongside other paid advisers and volunteers.
• To support service reporting by keeping accurate and up-to-date files and records of interviews on the charity’s database system in line with the Information and Advice Quality Programme benchmarks and the Advice Quality Standard.
• To work as part of, and respond to referrals from, our Community Connections service and other colleagues.
• Develop and maintain relationships with external organisations and bodies, working in partnership with both the voluntary and statutory sector to deliver excellent advice services for older people in both boroughs.

Redthread works with vulnerable young people in crisis. Whether they have been the victim of a stabbing, are seeking support for anxiety, have suffered a sexual assault, or want to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

Our Youth Violence Intervention Programme at Queen’s Medical Centre launched in February 2018, and was the first YVIP service outside of London. Since then, the team have become fully embedded in the hospital and are highly valued by clinicians and community partners alike.

As a Youth Intervention Practitioner based in the A&E department of QMC, you will support young people who are experiencing trauma or tragedy and their families. To do this well you need to be a people person; passionate about supporting young people, and excited at the prospect of working in a fast-paced and exceptionally busy environment. You’ll need a proven ability to work with high risk, vulnerable young people and an understanding of the impact intense, short term work can have.

You must be a strong communicator: as comfortable building a relationship with a young person as you are liaising with our clinical colleagues. You’ll be keen to keep learning, seizing training opportunities at Redthread and continuously reflecting upon and improving your practice.

Closing date: 10am, Monday 2nd November 2020

Online 1st round Interview: 9th November 2020

For full details on the role please see the application pack on our website via the button below.