Family jobs
Lead, Inspire & Make a Difference!
Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community?
We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers.
With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings.
If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!
What you’ll do:
✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations
✅ Managing visual merchandising, stock rotation, and product display to the highest standards
✅ Overseeing the effective sorting, pricing, and presentation of donated goods
✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers
✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends
✅ Providing excellent customer service and handling queries or complaints professionally
✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes
✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies
✅ Acting as an ambassador for the charity in the local community and supporting fundraising events
What you’ll need:
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Retail management experience (charity retail experience is a bonus, but not essential)
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Strong commercial acumen with proven track record of delivering financial targets
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Strong leadership skills with the ability to motivate and support staff and volunteers
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A customer-focused approach with a friendly and professional manner
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Experience handling cash, banking, and financial reporting
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Excellent organisational skills and attention to detail
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Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations
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A passion for the charity sector and supporting local communities
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
The chance to make a real impact in your community
A supportive team and collaborative working environment
Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice!
This appointment is subject to an Enhanced Disclosure and Barring Service check.
For more information and to apply please visit our website
We may close this position early if sufficient applications are received.
Closing date: 5 November 2025
Interviewing: 14th & 15th November 2025
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


The client requests no contact from agencies or media sales.
Are you a finance professional who wants to make a meaningful difference with your skills?
This is a fantastic opportunity to join a respected not-for-profit organisation in Coventry as their Assistant Finance Manager, supporting vital work that helps people access the support and justice they deserve.
Location: Coventry (Hybrid options available)
Hours: Full-time (37 hours per week) or part-time considered
Salary: Up to £39,824 (depending on experience)
Contract: Permanent
About the Organisation
This long-established organisation provides free legal advice and representation to individuals and families who might otherwise struggle to access justice. Their dedicated team of lawyers, caseworkers, and support staff are passionate about tackling inequality and empowering people to secure their rights.
Working here means being part of a collaborative, mission-led team that believes in fairness, inclusion, and the power of community.
About the Role
Reporting to the Finance Manager, you'll play a key part in managing and improving financial operations across the organisation. From budget preparation and management reporting to compliance and financial planning, this role offers variety, responsibility, and purpose.
You'll assist with:
- Financial Planning & Reporting: Preparing budgets, forecasts, and management accounts, and supporting audits and statutory reporting.
- Cashflow & Controls: Monitoring cashflow, managing reconciliations, and maintaining strong financial controls.
- Payroll & Payments: Ensuring accuracy in payroll, accounts payable, and receivable.
- Grants & Contracts: Supporting financial management and reporting for grants and Legal Aid Agency contracts.
You'll also provide cover for the Finance Manager when required, ensuring continuity in financial leadership.
About You
You'll be an organised, detail-oriented finance professional who enjoys balancing technical accuracy with teamwork and collaboration. You'll bring:
- Experience producing management accounts, budgets, and cash flow forecasts
- A recognised qualification such as AAT (or equivalent)
- Strong working knowledge of QuickBooks and Excel
- Understanding of VAT, payroll, and charity finance (experience in the charity sector desirable)
- Excellent communication and interpersonal skills, with a proactive, supportive approach
You'll also share the organisation's commitment to equality, inclusion, and access to justice for all.
Additional Information
- This role is subject to a basic DBS check
- Flexible working and part-time options are available
How to Apply
If you're looking to use your financial skills to make a genuine social impact, we'd love to hear from you. Please get in touch with Priya Vencatasawmy () at Charity People. Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.
Interviews: TBC
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is thrilled to partner with a mission-driven children’s charity to recruit a Trusts Manager. This inspiring organisation provides vital support to children and young people across the UK. In this role, you’ll be responsible for developing compelling funding applications, building and nurturing relationships with new and existing funders, and helping shape the organisation’s trust fundraising strategy. You’ll also work closely with internal teams to ensure funding proposals reflect real impact and align with both organisational goals and funder priorities. This is a fantastic opportunity for an experienced trust fundraiser passionate about creating positive change for children and families navigating hardship.
Key Responsibilities
- Lead on writing and submitting compelling funding applications to trusts and foundations to meet and exceed annual income targets.
- Build and maintain strong, long-term relationships with new and existing funders through excellent stewardship and impactful reporting.
- Collaborate with internal teams to develop fundable project proposals that align with organisational strategy and funder priorities.
- Research and identify new trust and grant funding opportunities to diversify income streams and grow long-term support.
- Monitor funded projects to gather insights and data for accurate, engaging impact reporting.
- Maintain accurate records using a CRM system, ensuring timely tracking of communications, applications, and income.
Person Specification
- Proven track record of securing 5-figure grants from trusts and foundations and or relevant charity fundraising experience.
- Strong written and verbal communication skills, with the ability to craft persuasive funding proposals and impact reports.
- High level of financial literacy, including experience preparing budgets and interpreting financial information.
- Proactive, organised, and able to manage multiple projects and deadlines effectively.
- Confident using Microsoft Office and CRM systems, with excellent attention to detail.
What’s on Offer
Salary: £38,000 - £44,000 per annum
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms - from a traditional phone line service to innovative, engaging and instant solutions.
Supporting a wide range of people - from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing emotional and practical support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised way and committed to developing pioneering resources to support our community in smarter ways.
You’ll be able to work flexibly and collaboratively across our Support Team.
WHO WE'RE LOOKING FOR:
If you are keen to use your skills and experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!
A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.
KEY ACCOUNTABILITIES:
- Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online, social media plus new evolving channels
- Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key
- Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps
- Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services
- Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners
- Identify gaps in knowledge across the Support Team and identify possible training areas
- Developing information for our website and other resources, for example, writing initial drafts and reviewing information
- Plan and facilitate online and in person events for the brain tumour community, including online meet ups for young adults
- Day to day management of our online peer support platforms, for example our Facebook groups for Young Adults affected by a brain tumour diagnosis.
- Provide support to our Young Ambassadors through coordinating activities and check ins, facilitating meetings, and enabling meaningful input into our Young Adults Service.
- Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services
- Identify, manage and escalate safeguarding concerns in line with The Charity guidelines
- Review day to day tasks across the Support Team
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Dementia Concern is a long-established local charity providing life changing care and support to people living with dementia and their families across West London.
Our mission is simple and vital: to help people live well with dementia, and to ensure that no one faces it alone.
We are entering an exciting new phase. After several years without a dedicated fundraising department, we are ready to rebuild and strengthen our income base, reconnect with the community we serve, and create sustainable funding for the future. This role will be central to that transformation, shaping how we tell our story, engage supporters, and grow our impact.
We’re looking for a Head of Fundraising, someone who can design, develop and deliver our fundraising stratergy. Someone who can innovate and who can combine stratergy, can lean in and has energy to connect with people, and who sees potential everywhere. If you’re motivated by the challenge of shaping something lasting and meaningful, this role offers the chance to make a visible difference, both to the charity and to the lives of people living with dementia.
Reporting directly to the CEO, you will have both the freedom and responsibility to build a thriving, sustainable fundraising function, securing income initially from trusts and foundations and then corporates, philanthropists, individuals, and community supporters.
You will play a key hands-on role, supported by a fundraiser, volunteers, and an experienced and engaged CEO and Board.
Key Responsibilities:
Strategy and Leadership
- Develop and deliver a clear fundraising strategy that diversifies income and builds long-term sustainability.
- Inspire a culture of fundraising across the organisation, empowering staff, volunteers, and trustees to become confident advocates and ambassadors.
- Use the compelling stories of our frontline team and clients to engage, motivate, and retain supporters.
Trusts, Foundations and Corporate Giving
- Lead the development of high-quality, strategic funding applications to trusts, foundations, and corporate partners (typically £20k+).
- Build and manage a sustainable pipeline of prospects, ensuring timely applications and stewardship.
- Line-manage and mentor the newly appointed Trust Fundraiser, supporting their development and success.
Individual Giving and Appeals
- Refresh and strengthen Dementia Concern’s case for support, ensuring a consistent, powerful message across all audiences.
- Design and deliver the charity’s first major appeals — including digital campaigns, local community drives, and postal appeals — to attract and retain individual donors.
- Develop engaging donor journeys and opportunities for people to give regularly, locally, and meaningfully.
Community and Partnership Development
- Reconnect Dementia Concern with its local community through relationship-building, events, and partnerships.
- Represent the charity externally with warmth and confidence, growing our network of local supporters, volunteers, and champions.
- Work closely with the CEO and Trustees to build mutually beneficial partnerships with local businesses, groups, and influencers.
- Oversee the charity’s website and digital presence, ensuring our communications are clear, inspiring, and supporter focussed.
- Lead on campaigns and public relations that raise awareness of dementia and the charity’s impact in West London.
About you:
You will have experience in:
- Trust Fundraising and at least one of the following: corporate partnerships, individual giving, or community fundraising.
- Proven ability to develop and deliver successful fundraising strategies.
- Excellent written and verbal communication skills, able to craft compelling cases for support and inspire others.
- A collaborative, ‘hands-on’ approach comfortable working in a small, dedicated team.
- Strong organisational and project management skills, with the ability to juggle multiple priorities.
- Passion for dementia care and improving the lives of older people and their carers.
- Experience of working in a local or regional charity setting.
- Knowledge of Ealing and/or West London communities. (desirable)
If you would like an exploratory conversation about the role, please do send an email to the above contact (email info visible when you click 'How to apply') and we will be happy to arrange a time to speak with you.
#fundraising #head of fundraising #fundraising stratergy #fundraising management
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
The successful candidate will have:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Providing support with personal care as required
- Excellent communication and record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with Ronald McDonald House Charities to recruit to this newly established Head of Corporate Relationships position, a key senior role within the Engagement directorate.
Head of Corporate Relationships
Salary: £62,000
Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office
Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Head of Corporate Relationships) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support.
As Head of Corporate Relationships you will lead the strategic development of corporate fundraising, establishing deep relationships with new and existing partners, including the incredible founding partner McDonald's.
As Head of Corporate Relationships you will strategically drive activities that enable the charity to unlock the extraordinary value in their networks, while building the infrastructure for sustainable, long-term growth. It's a truly exciting opportunity - joining at a time of significant investment and senior-level buy in to diversify the corporate fundraising portfolio and develop a focused pipeline of opportunities, all with the solid foundation and incredible support of their continued partnership with McDonald's.
We're looking to speak with experienced corporate fundraising experts who can lead a proactive culture that supports pipeline development, identifying strategic, high-value opportunities for partnership. There is significant potential for corporate fundraising to grow at RMHC, particularly when considering the opportunities that arise through the McDonald's supply chain - there's no shortage of warm networks and engaged stakeholders.
As Head of Corporate Relationships you will:
- Oversee the development and delivery of tactical corporate fundraising strategies that enable the team to secure significant, strategic partners for the charity.
- Foster a culture of new business development and account growth, maximising opportunities for support and securing transformational gifts and long term partnerships.
- Champion a relationship-led approach to supporter engagement - establishing tailored journeys that build loyalty, trust and long-term value.
- Ensure consistency with regards to stewardship - fostering a collaborative fundraising culture across the organisation.
The role would best suit:
- An experienced corporate fundraising professional, with expertise of securing 6-figure and/or strategic partnerships .
- A visionary leader with experience of developing high-performing teams and maximising the potential of reports, strategically leading growth and identifying new opportunities for partnership.
- An individual who is confident engaging a wide variety of senior stakeholders (including trustees, corporate partners and senior volunteers).
- An individual who can spot significant funding opportunities and lead the team to establish compelling cases for support that appeal to corporate partners.
Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Tuesday 4th November with first stage interviews scheduled to take place virtually on 20th November.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic thinker with a hands-on approach to finance? Do you want to use your skills to make a real difference in people’s lives?
The Organisation
Canopy is an award-winning, pioneering self-help housing organisation based in inner-city Leeds. We bring empty homes back into use, support homeless families, train volunteers in construction skills, and help diverse neighbourhoods thrive. We are a Charitable Community Benefit Society with a strong social mission and a collaborative, values-driven culture.
The Role
We are looking for a Finance Manager to lead our financial planning, reporting, and compliance, whilst supporting operational excellence. This is a key leadership role, working closely with the Chief Executive and Senior Management Team to ensure the smooth running of our internal infrastructure.
Please visit our website for our full Job Description and Person Spec.
Key Responsibilities include:
Finance
- Lead all financial planning, budgeting, forecasting, payroll, and reporting activities.
- Oversee cash flow, accounting, and audit functions.
- Ensure compliance with financial regulations and internal controls, including bank and credit card reconciliations.
- Produce monthly expenditure reports to assist the Senior Management Team.
- Produce quarterly management accounts for Board and Lenders.
- Prepare the annual financial statements and oversee the audit process.
- Ensure financial and regulatory returns are submitted in a timely manner.
- Provide strategic financial insights to the Board, Chief Executive, and Senior Management Team, driving sound decision-making, procurement decisions, business planning, fundraising and value for money.
- Maintain accurate, up-to-date records of Canopy’s tenants’ rent accounts, preparing and issuing statements as required by the regulator.
- Establish and maintain working practices that would comply with the Regulator of Social Housing’s Economic Standards
- Ensure contractors, suppliers, petty cash accounts, and volunteer expenses are paid in a timely manner.
Administration & Operations
- Supervise the bookkeeper.
- Manage the IT Support Contractor, ensuring they maintain data integrity, security, and availability across the organization.
The Person
Essential Criteria
- Professional accounting qualification (e.g., ACCA, CIMA, ACA) or equivalent experience.
- Proven experience in financial management, including budgeting, forecasting, and reporting.
- Experience of managing audits and preparing statutory accounts.
- Experience of working in a senior administrative or operational role.
- Experience of managing or supervising staff and/or contractors.
What we offer:
- Flexible working arrangements and hybrid working
- Generous holiday entitlement, with the option to buy or sell leave
- A supportive, inclusive, and purpose-driven team
- The opportunity to be part of a unique and impactful organisation
- Casual dress in the office
We empower people who are homeless to transform empty houses in Leeds into homes and become part of a community
The client requests no contact from agencies or media sales.
Prospectus are delighted to be working with our client, in the search for their new Philanthropy Manager. This is a strategic client facing role focused on advising clients on their philanthropy and charitable giving as opposed to fundraising. The position will be offered on a full-time basis, on a hybrid contract. The position is expected to occasionally travel across the UK to meet clients and work closely with staff members based in Bristol and Whiteley.
The Organisation
The company runs around 5000 family and charitable trusts, managing assets of over £1 billion. This includes over 400 charitable trusts, ranging in value from a few hundred thousand to tens of millions, and supporting charitable causes across the spectrum.
The organisation's ethos is driven by our “Can-do; Will-do” approach, with a focus on ensuring best-in-class client service. Their objective is to be the #1 provider for grant-making charitable trusts and foundations in the UK. The organisation are now looking to expand their philanthropic offering to meet this objective and are looking to recruit a Philanthropy Manager to join this exciting project.
The Candidate
This successful candidate will be meeting with high-net-worth clients to understand and help to realise their philanthropic ambitions. You will thrive in meeting a variety of individuals and getting to understand what their goals are, and finding ways for them to achieve them. Whilst this is not a fundraising role this experience alongside other core requirements for the role may be considered.
You will be a collaborative and strategic thinker, skilled in active listening, persuasion and influencing.
You will be comfortable working in a fast-paced environment, with the ability to oversee a wide-ranging portfolio.
You will have significant experience within the grant making and philanthropy field, with proven ability to build and maintain relationships with high-net-worth individuals and charitable organisations.
The Role
The company is seeking a confident, strategic, and experienced professional to contribute to the delivery of their philanthropic services. This hybrid role combines the management of charitable trusts with the delivery and development of Ludlow’s philanthropic proposition. You will oversee a portfolio of trusts, support high-net-worth clients in achieving their charitable goals and contribute to the strategic growth of their trust and philanthropy services.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. We particularly welcome those who have lived experience to apply. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine at Prospectus.
If you are interested to learn more about the position, please apply with your CV only. Should your profile be successful, will be in touch to explore the role, and experience, in more detail.
This is an exceptional opportunity for a dedicated fundraising and marketing professional to use their expertise to help bring hope, healing, and practical aid to some of the world’s most isolated communities.
As our Digital Fundraising & Campaigns Lead, you’ll bring creativity and strategy together to inspire supporters and lead the delivery of our digital fundraising and donor acquisition activities.
Leading a talented team of marketing and campaign professionals, you’ll design and deliver integrated digital campaigns that tell powerful stories, deepen engagement, and help grow our community of supporters.
Using data-driven insights and creative flair, you’ll shape digital strategies that not only strengthen donor relationships but also help bring hope and practical aid to some of the world’s most remote communities.
You’ll collaborate with colleagues and partners across MAF to deliver campaigns, events, and digital initiatives that reflect our mission and values, while keeping innovation, compassion, and impact at the heart of everything you do.
Additionally, you will:
- Build strong agency relationships and oversee campaign delivery
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
Location: Folkestone, Kent and Cranfield, Oxford (with hybrid working)
Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities.
Contract: Permanent, full-time
To join us as our Digital Fundraising & Campaigns Lead, you will need:
- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- Experience in the end-to-end management of large-scale events
- Experience writing, reviewing, and editing copy for a variety of audiences and uses
- Experience developing and delivering multi-channel digital campaigns with measurable impact
- Experience using analytics tools
- Project management experience
- Demonstrable expertise in paid media strategy and optimisation
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
- Strong creative ideation and direction skills
- To be educated to degree level
- Ideally, two years of team leadership
About Us
Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.
For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries.
They believe that every community, however remote, should have access to the essentials of life – that’s why MAF’s flights are a lifeline, not a luxury.
The Benefits
- Salary of £45,000 per annum
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to our Employee Assistance Programme
This is an inspiring opportunity for a high calibre, creative digital fundraising professional to join our life-changing organisation.
In this pivotal leadership role, you’ll be connecting hearts and minds, translating compassion into action and driving real-world impact through your creativity and expertise.
What’s more, you’ll have the chance to grow your leadership skills and further enhance your portfolio as part of our passionate, innovative and empathetic team in a role with genuine global impact.
The closing date for this role is 10th November 2025.
Other organisations may call this role Digital Fundraising Lead, Digital Marketing Lead, Digital Campaigns Lead, Fundraising Lead, Digital Engagement Lead, Marketing and Communications Lead, or Marketing and Fundraising Lead.
Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to lead digital campaigns that inspire as a Digital Fundraising & Campaigns Lead, please apply via the button shown.
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals over the weekend across both hospitals.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
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Collect feedback from service users and upload to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the manger at discharge planning and other meetings as required.
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Support hospitals to improve the patient’s experience of the discharge process.
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line support services over the weekend
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Provide occasional cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
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Arranging access visits to service user’s homes.
Administration
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Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
-
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
-
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
-
Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
-
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
-
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
-
Meet regularly with your line manager for support, supervision and appraisal.
-
Attend team and staff meetings, (and other meetings) as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Undertake any training required to fulfil the post.
-
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
-
Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
-
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
-
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
-
Minimum of 2 years’ experience of working within a health or care setting.
-
Experience of using IT systems to record work done.
-
Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
-
Experience of working within a hospital setting
-
Experience of managing and developing staff.
-
Experience of working with older people
-
Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
-
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding of the needs of patients who may lack family or other support.
-
Understanding of the needs of lone workers whilst working in the community.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
-
Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
-
Knowledge of CQC fundamental standards
-
Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
-
Excellent interpersonal skills
-
Excellent verbal and written communication
-
Intermediate IT skills
-
Excellent planning and organisational skills
-
Ability to work calmly under pressure.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
The role is required travel across East London
-
Flexibility in working hours to meet organisational needs.
Additional Information
-
This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
-
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
UK People Support Team Lead
Contract: Permanent, Full-time, 35 hours per week
Salary:£57,415 - £60,436 per annum with excellent benefits
Location: London, UK.
UK hybrid working – at least 40 % of working time is spent face-to-face (London office, external meetings or travel).
The 40% equates to 2 days per week for a full-time employee, one of those days must be a Thursday when the entire UK People Team are office based.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The UK People Team play a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission. A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment.
About the role
A key leadership position in the UK, responsible for leading a dynamic and talented team who delivers the highest standards of operational support to WaterAiders in country. The role will need to plan, prioritise, and deliver to a high standard what we promise in order to deliver our ambitious mission.
Responsible for the effective and efficient delivery of UK payroll, pension, and the annual reward process. You will support and coach your team for the development, review and application of UK policies and procedures and be a key stakeholder to our people system Administrator.
You will be working in a matrix environment across the UK People Team and the wider People and Organisational Development function.
In this role, you will:
Team Leadership
- Manage, coach and build the capabilities of the People Support Team, their performance and development in line with our values and people promise.
- Expertise and ownership of UK People Team policies, processes and procedures, ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
- Lead the delivery of the programme of work so that service standards at met, solutions are pragmatic and driven by our values, minimising risk.
Payroll, Pension and Reward
- Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
- Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
- Implementation of a new payroll system for the UK.
Systems and Reporting
- Primary super user in the UK of HR Information System, PeoplePlace, ensuring effective and efficient use of the system. Responsible that the country's employee data is correct and in compliance with data protection.
- Drive the importance of data and people analytics and create a culture of data-based decision-making and insight across the team.
- Ownership of maintaining the monthly UK headcount establishment data with key stakeholders in Finance.
- Annual analysis and statutory reporting of the Pay Gap in the UK.
Compliance and Contract Management
- Act as the UK Team specialist on areas of HR compliance, working with 3rd parties and specialist advisors, to ensure that our policies, processes and practices are compliant and meet legal requirements.
- Responsible for data protection in the People Team, provide senior expertise and build capability across the wider people function.
Other
- Ownership of salary calculations in the event of employee termination and/or redundancy.
- Monthly payroll and pension sign off.
- Budget management and invoice approval.
Requirements
To be successful, you will need:
Functional skills
- Proven experience in leading, managing and developing a high-performing people operations team in a matrix, fast-paced organisation.
- Proven experience in managing and running in-house payroll for at least 250 staff or more.
- Excellent understanding of HR policy development; and proven experience in developing and embedding HR policies, processes and procedures that are fit for purpose.
- A qualified and robust HR Practitioner who has sound and up-to-date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits, together with their application in the context of the employee experience.
- Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
- Demonstrate project management capability.
- Proven experience in contract management and managing a wide range of third-party service providers.
Personal qualities
- A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
- Able to navigate uncertainty and ambiguity: comfortable working at pace. Resilient and able to work under pressure.
Desirable capabilities
- Degree-level education or equivalent.
- Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
- An interest in and/or knowledge of development issues and the work of INGOs.
Closing date: Applications close 12:00 PM UK time on 28 October 2025. Availability for the First interview (online) is required for 10 November 2025, and the second interviews will take place in person at Canary Wharf on 19 November 2025.
How to apply: Click Apply to upload your CV and a short one-pager Cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays) - Please refer to the note below for clarification
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of X days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Who we’re looking for and why join us
At Refugee Legal Support (RLS), we’re seeking a dynamic leader to become our new Fundraising Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move.
Following significant growth in recent years, you’ll build on strong foundations to support the organisation’s sustainability. You’ll bring strategic vision, excellent stakeholder management skills and a collaborative approach to support the delivery of RLS’s new strategic plan.
However this role goes beyond fundraising. You’ll also be a key member of our Management Team and work closely with our Executive Director, Legal Director and board of trustees to shape the future of the organisation. This is therefore a perfect opportunity for anyone looking to develop their senior management skills.
This role combines strategic oversight with hands-on work, bridging urgent funding needs, long-term fundraising strategy and organisational leadership. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s impact while shaping its future.
About Refugee Legal Support (RLS)
Our structure
Refugee Legal Support (RLS) operates as a registered organisation in both the UK and Greece, reflecting our international scope and impact. Our governance structure includes a dedicated Board of Trustees and specialised subcommittees that provide oversight and strategic direction. We’re supported by a dynamic management team and dedicated, expert project teams who deliver our mission across Greece, the UK, and Northern France.
What we do
Refugee Legal Support is an international legal support organisation, with operations in Greece, the UK and Northern France. We’re committed to ensuring access to justice through expert legal information and advice to people seeking safety and family reunification. Our casework is a tool to tackle individual and systemic injustice in immigration systems.
We strive to develop inclusive, sustainable and regenerative ways of working which are directly informed by those with lived migration experience. We support the global movement that fights entrenched inequalities, racism and other forms of discrimination that force people to migrate. In doing so we recognise that immigration systems are weighted against those forced to migrate and stand in opposition to hostile policies, along with all forms of violence against people compelled to migrate.
We’re specialised and use our expertise for strategic impact. We strive to be thorough and aim for precision and accuracy in all of our work. In a fast changing environment we use our experience and expertise to move quickly to meet needs, but to also think beyond the immediate context and push for positive systemic change.
We continuously think and challenge ourselves in how we develop our anti-racist practice and empower refugee leadership. We recognise that climate justice and migrant struggles are interconnected and view our work through this lens.
To get a fuller picture of our financial health and impact, have a look at our most recent accounts on the charity commission website. (Refugee Legal Support, Charity number: 1191680)
Our ethos
We have a strong commitment to consultative decision making and strive to be non hierarchical. We’re rooted in our foundational values of solidarity, anti-racism, independence, openness and transparency.Our colleagues play a central role in shaping our work and how we respond to need. They are dedicated to our mission and have the best interests of our clients at heart. We enable each other to fulfil our individual and collective potential in a work environment of mutual trust and respect.
Working at RLS:
The wellbeing of our colleagues is of paramount importance. We foster a friendly, supportive and collegiate working environment, and we practise consultative ways of working. We work flexibly and prioritise effective recuperation.
Some of our benefits include:
- Generous annual leave: 28 days (pro rata for part time employees) plus bank holidays and additional days at Christmas;
- Flexible working schemes, compressed hours and remote working are available;
- 8% pension scheme with ethical pension provider. RLS contributes 5% with minimum 3% staff contribution;
- Wellbeing offering: access to specialist individual counselling, group clinical supervision or alternative means of wellbeing support (body and mind classes of choice);
- Enhanced maternity and partner leave;
- Enhanced sick leave and pay;
- Wellbeing leave;
- Learning & Development: each member of staff has access to training resources and courses and shadowing opportunities;
- We work in a purpose built office environment near Old Street Station, shared with two like-minded organisations.
Role Overview: Fundraising Director
The successful candidate will lead RLS’s income generation through our next phase of development. You’ll oversee our relationships with key funders, individual giving, our approach to major donors and our communications. You’ll work closely with the Management Team and trustees to set and implement fundraising strategy and highlight and manage risk.
As a member of the Management Team, you’ll be involved in the day-to-day leadership and oversight of the organisation, with involvement in decisions from strategy to HR, project design and many other aspects of our work.
Core Responsibilities:
1. Fundraising strategy and development ○ Lead the development and delivery of RLS’s fundraising strategy to meet our funding targets and deliver our strategy.
- Meaningfully involve and guide the Management Team, trustees and Fundraising Officer in strategy development and delivery.
- Develop new funding sources as appropriate.
- Ensure that funding sources fit with RLS’s values and our moral and ethical fundraising policy.
- In future, there may be other line management responsibilities as RLS’s staff changes to meet our new strategy.
2. Organisational leadership
- Work with the Management Team and trustees to lead on the delivery of RLS’s strategic objectives.
- Work with the Management Team to lead RLS, including finding creative solutions to issues as they arise and ensuring the smooth running of the organisation.
- Foster a supportive work environment that’s true to RLS’s values.
3. Lead on funder relationships
- Develop and cultivate relationships with potential funders.
- Develop and maintain a strong pipeline of funding opportunities to meet our targets and fulfil our strategy.
- Lead relationships with existing funders, ensuring that they’re regularly engaged and that all reporting deadlines are met.
- Support the Fundraising Officer to lead on certain funder relationships.
4. Proposal and application development
- Lead the development of compelling applications and proposals for funders.
- Work closely with internal stakeholders to ensure that all funding applications meet the needs of RLS and align with our strategy.
- Support the Fundraising Officer to deliver high quality proposals and applications.
5. Individual giving and major donors
- Work closely with the Fundraising Officer to develop and deliver a high quality individual giving programme to meet our fundraising targets.
- Manage relationships with major donors and further develop this income stream.
6. Communications and events
- Work closely with the Fundraising Officer to develop and deliver RLS’s communications strategy.
- Work with the Fundraising Officer and CEO to oversee and continue to develop RLS’s website.
- Organise and deliver events from time-to-time to support the delivery of RLS’s fundraising strategy.
7. Risk management, reporting and record keeping
- Ensure that the Management Team and board have an accurate picture of RLS’s financial position, including a clear picture of risk.
- Oversee accurate records of funder and donor relationships and income through our CRM.
8. Representing RLS and occasional travel
- Represent RLS at events from time to time.
- Occasional travel, potentially including international travel.
9. Line management
- Provide high quality line management to the Fundraising Officer.
In future, there may be other line management responsibilities as RLS’s staff changes to meet our new strategy.
Person Specification
- Senior leadership experience in income generation
- Proven success in securing significant, multi-source funding, including trusts and foundations.
- Expertise in developing long-term financial strategy and sustainability
- Experience in shaping and overseeing individual giving campaigns
- Excellent relationship-building and communication skills
- Ability to find creative, innovative solutions and problem-solve.
- Strong leadership skills, including the ability to foster a team-wide understanding of and involvement in fundraising.
- Have a strong commitment to advancing migrant justice.
- Be an active listener and a progressive leader.
- The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). A criminal record is not necessarily a barrier to recruitment but should be disclosed on application
- Have the right to work in the UK.
- Fluent in English.
- Have lived experience related to migration and/or experience of and relationships in the migrant justice sector (desirable).
The client requests no contact from agencies or media sales.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
-
Act as the first point of contact for all referrals across the hospital they are attached to.
-
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
-
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
-
Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
-
Collecting feedback from service users and uploading to case management system.
-
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
-
Deputise for the Manger at discharge planning and other meetings as directed.
-
Support the hospital to improve the patient’s experience of the discharge process
-
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
-
Work collaboratively with other agencies providing support services.
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
-
Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
-
Provide occasional weekend cover for the A/L of other Project Officers
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Supervise, support and develop DSWs and volunteers in your service.
-
Liaise with the handyperson service about referrals and jobs for service users.
-
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
-
Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
-
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
-
Ensure wards have good supply of service leaflets and referral forms.
-
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
-
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
-
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
-
Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
-
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
-
Be familiar with and to implement AUKEL policies and procedures.
-
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
-
Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
-
Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
-
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
-
Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
-
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
-
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
-
Meet regularly with your line manager for support, supervision and appraisal.
-
Attend team and staff meetings, (and other meetings) as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Undertake any training required to fulfil the post.
-
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
-
Arranging access visits to service user’s homes
-
Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
-
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
-
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
-
Minimum of 2 years’ experience of working within a health or care setting.
-
Experience of using IT systems to record work done.
-
Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
-
Experience of working within a hospital setting
-
Experience of managing and developing staff.
-
Experience of working with older people
Knowledge & Understanding
Essential
-
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding of the needs of patients who may lack family or other support.
-
Understanding of the needs of lone workers whilst working in the community.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
-
Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
-
Knowledge of CQC fundamental standards
-
Understanding of NHS hospital discharge procedures
-
Experience of conducting assessments and risk assessments.
Skills/Attributes
Essential
-
Excellent interpersonal skills
-
Excellent verbal and written communication
-
Intermediate IT skills
-
Excellent planning and organisational skills
-
Ability to work calmly under pressure.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
The role is required travel across East London
-
Flexibility in working hours to meet organisational needs
The client requests no contact from agencies or media sales.
Hours: 37 hours per week
Salary: £61,430 - £70,007 p.a. (NJC Spine Points 49 – 55). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027, with potential extension subject to confirmation of funding.
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.
This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.
We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.



The client requests no contact from agencies or media sales.