Family support jobs
Lead, Inspire & Make a Difference!
Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community?
We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers.
With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings.
If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!
What you’ll do:
✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations
✅ Managing visual merchandising, stock rotation, and product display to the highest standards
✅ Overseeing the effective sorting, pricing, and presentation of donated goods
✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers
✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends
✅ Providing excellent customer service and handling queries or complaints professionally
✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes
✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies
✅ Acting as an ambassador for the charity in the local community and supporting fundraising events
What you’ll need:
-
Retail management experience (charity retail experience is a bonus, but not essential)
-
Strong commercial acumen with proven track record of delivering financial targets
-
Strong leadership skills with the ability to motivate and support staff and volunteers
-
A customer-focused approach with a friendly and professional manner
-
Experience handling cash, banking, and financial reporting
-
Excellent organisational skills and attention to detail
-
Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations
-
A passion for the charity sector and supporting local communities
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
The chance to make a real impact in your community
A supportive team and collaborative working environment
Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice!
This appointment is subject to an Enhanced Disclosure and Barring Service check.
For more information and to apply please visit our website
We may close this position early if sufficient applications are received.
Closing date: 5 November 2025
Interviewing: 14th & 15th November 2025
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


The client requests no contact from agencies or media sales.
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
The role
In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.
Key responsibilities
Customer support
- The first point of contact for incoming phone calls and the customer service email address
- Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion
Email bulletins
- Compile, proofread and publish key bulletins
- Support the maintenance of accurate contact details in all key contact lists
Website
Ensure website content is accurate and up to date:
- Undertake routine audits of website content with relevant colleagues to ensure it is up to date
- Make updates to website content as required
- Liaise with web design agency if more extensive website changes are required
Meetings, training and events
- Ensure that our online booking system for training courses is accurate and up to date
- Liaise with course leads to confirm training details
- Respond to and resolve queries from attendees and courses leaders
- Book venues for in person training courses, and set up online sessions in Zoom
- Distribute feedback from training courses to course leaders
- Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.
Communications
- Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
- Support colleagues with the design, publication and dissemination of Camden Learning communications.
Other
- Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
- Other tasks as required in keeping with the level of the role
- Act as a leader of social justice who:
- Understands the material and economic and social differences between different groups.
- Works to right the wrongs of marginalised groups.
- Creates safe spaces and opportunities that promote equity between individuals and groups.
- Changes systems, processes, and structures to respond better to the needs of students and the system.
- Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
- Interprets their role as working towards excellence and equity for all.
About you
Skills and Experience
- Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
- Experienced using Wordpress (or similar platform) to update websites
- Excellent attention to detail
- Able to quickly build rapport and gain the trust of our customers and other stakeholders
- Excellent written and verbal communication skills
- Strong organisational and time management abilities
- Desirable – experience of coordinating large meetings, events, and training logistics
- Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
- Desirable - basic design skills for creating communications and social media content
Personal Attributes
- Professional, approachable, and customer-focused
- Highly organised and proactive, with a problem-solving mindset
- Passionate about education and community development
- Proactive and able to work independently as well as part of a team
- Flexible and adaptable to changing priorities
- Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
- Adaptable and resilient, capable of managing multiple priorities
- Commitment to continuous improvement and delivering high-quality services
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Living Room, we believe recovery is possible for everyone.
Our mission is simple but powerful: to break the cycle of addiction and help people rebuild their lives.
For over 20 years, we’ve supported individuals and families across Hertfordshire through free group therapy and recovery programmes that change lives every day.
If you’re a passionate fundraiser and communicator who wants your work to make a tangible difference, this is your opportunity to join a dedicated, compassionate team making a real community impact.
About the Role
As Fundraising and Marketing Manager, you’ll lead our income generation and communications strategy, helping secure sustainable funding and raise awareness of our vital work.
This is a key senior role within our leadership team — you’ll shape the direction of our fundraising efforts, build strong partnerships, and lead a talented team to tell our story in compelling ways. Your work will directly enable us to continue providing free, life-saving addiction recovery support to those who need it most.
What You’ll Be Working On
-
Developing and delivering a comprehensive fundraising strategy across trusts, grants, individuals, and tenders.
-
Building strong, lasting relationships with funders, donors, community partners, and commissioners.
-
Researching and writing persuasive funding bids and reports to secure and sustain income.
-
Overseeing all marketing and communications activities, from digital campaigns to brand storytelling.
-
Managing and mentoring the Marketing & Communications Officer, Community Partnerships Officer, and volunteers.
-
Ensuring consistent, high-quality representation of The Living Room’s brand across all channels.
-
Championing innovation — using digital tools and AI to strengthen engagement and efficiency.
-
Upholding our commitment to Environmental, Social, and Governance (ESG) principles in everything you do.
This Job Is for You If...
-
You’re an experienced fundraiser or marketing professional who’s passionate about creating social impact.
-
You excel at building relationships and can inspire others to support a powerful cause.
-
You have strong writing and storytelling skills, able to craft compelling bids and campaigns.
-
You enjoy leading and developing others, fostering a collaborative and motivated team culture.
-
You’re strategic, creative, and results-focused — equally comfortable with planning and hands-on delivery.
-
You’re confident using digital and AI tools to enhance fundraising and communications.
Why Work With Us?
At The Living Room, you’ll join a supportive, values-driven organisation where compassion, integrity, and community are at the heart of everything we do. We’re a small charity with a big impact — flexible, forward-thinking, and committed to empowering both clients and staff to thrive.
Benefits include:
-
Hybrid working (Stevenage Hub and remote flexibility)
-
25 days annual leave + bank holidays (rising with service)
-
Pension scheme
-
Ongoing professional development opportunities
-
A culture that values wellbeing, collaboration, and continuous improvement
The client requests no contact from agencies or media sales.
Senior Practice Development Adviser
We are looking for a Senior Practice Development Adviser to lead the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early intervention and children’s social care.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Senior Practice Development Adviser
Location: London/hybrid
Hours: Full-time, 35 hours/week
Salary: £53,300 plus generous benefits
Contract: Fixed Term until March 2027
Closing Date: 9th November
The Role
The team support local areas to use evidence to improve their services and outcomes for children and families. The Senior Practice Development Adviser will work with local leaders to support their decision-making on how to increase the availability of services and approaches that have evidence of improving child outcomes.
You will develop and deliver projects which increase the use of evidence in local services for children and families, in relation to the organisational priority areas, and provide senior input on service and practice development relevant to statutory social work and early intervention services. This will include working to encourage greater use of evidence in local service planning and delivery, supporting the generation of new evidence about what works, and liaising with national and local stakeholders to encourage and support evidence use.
About You
We are looking for someone with in depth understanding of UK policy, legislation and practice relating to children’s services, including how this responds to the needs of vulnerable and disadvantaged groups.
You will understand the role of evidence in improving local services and assessing their impact and be skilled in supporting others to engage with data and evidence
You will have experience of:
- Management of children’s social work and/or early intervention services, and an understanding of local multi-agency systems
- Working with local leaders and commissioners on service improvement or practice development in a relevant sector, for example children’s services, public health, or NHS
- Managing large and complex projects to time and budget
- Managing and motivating staff and non-staff teams.
The Organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.
Benefits include:
- 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
- Employee Assistance Programme with 24/7 counselling, legal and information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.
Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.
You may have experience in other areas such as Practice Development Advisor, Senior Practice Development Advisor, Social Worker, Social Work, Children’s Worker, Practice supervisor, Early Intervention, Early Intervention Officer, Family Help, Children’s Service, Project Manager, Public Health, NHS.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
There will also be two drop-in sessions to find out more about the role:
- Tuesday 21 October, 3:30 – 4:15
- Wednesday 29 October, 4:00 - 4:45
To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session #INDNFP
Head of Emerging Generations
Location: Above Bar Church, Southampton
Salary: £35-£37k
Job Type: Full time
Contract Type: Permanent
The Role
An exciting opportunity exists for a godly and servant hearted individual to join the leadership team at Above Bar Church. This is a significant role in our church for an experienced leader who is humble and teachable looking to further develop themselves and grow this vital ministry.
The role will advocate throughout the church and its leadership to enable appropriate recognition of the value of emerging generations. A passionate and enthusiastic leader, with a clear vision of how to engage, teach and disciple children, youth, students and young adults across the church’s multiple sites and the wider community.
This role will facilitate integration of the emerging generations, foster spiritual growth, and cultivate a culture of belonging and leadership. By working collaboratively across the different church sites, the Strategic Lead ensures a consistent approach that reflects the diversity and strengths of a multisite church family.
Key Qualities and Responsibilities
The successful candidate for this post will bring a wealth of leadership experience, demonstrate a strategic mindset whilst also possessing the discernment needed to translate vision into practical outcomes. This individual will be adept at recruiting, building, teaching, training, equipping, and supporting both teams and individuals within the church community.
Strong relational skills and teaching abilities are essential, enabling effective collaboration and communication across a variety of groups. The post holder will place a significant emphasis on training, equipping, and supporting both teams and leaders, ensuring a culture of continual development and encouragement throughout the ministry.
Commitment to Development and Support
Above Bar Church is dedicated to investing in both the leader and their ongoing personal and professional development. Opportunities to further develop gifts and talents will be explored and discussed during the interview process. The post holder will benefit from line management and mentoring provided by one of the ministers, ensuring robust support and guidance in their role.
Other important information
Applicants must be committed to the vision and values of the church.
This post is subject to an Occupational Requirement that the postholder is a committed evangelical Christian under Part 1 of Schedule 9 to the Equality Act 2010.
The post holder will need to have the right to live and work in the UK.
The post will also require an enhanced DBS check.
Above Bar Church is a city-wide evangelical church community seeking to bring a whole life gospel ethos across the generations within the church family, across Southampton and beyond. We are one church operating on 2 sites – City and East seeking to make and mature disciples of the Lord Jesus Christ.
Our church family is diverse and covers a wide range of ages and over 30 nationalities. We have a strong commitment to team ministry both in our leadership structure and in our staffing. We enjoy good relationships with other local churches.
REF-224 416
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
Job Title: North-West Kent Infant Feeding Regional Lead
Contract: Fixed term to 1st January 2029
Contract Type: Part time
Hours per week: 28 hours per week
Location: Kent community based, including Dartford, Gravesham, Swanley and Swale
Salary: £27,000 FTE
Closing date: Thursday 4th November
Interview date: Interviews will be conducted week commencing 10th November
About the role
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The North-West Kent Infant Feeding Regional Lead is a vital role that will ensure the smooth delivery of the NCT Infant Feeing Peer Support service within their region. Building strong relationships with local stakeholders to embed NCT peer support within the Infant Feeding referral pathway.
Your role will include:
· Providing line management and support to the NCT Infant Feeding Peer Support staff and volunteer team within your region.
· Engage with underrepresented communities through networking with other local organisations.
· Working with and supporting peer supporters to carry out their role.
· Managing peer support rotas for place based community support within your region.
· Responding to referrals and signposting to health professionals as and where required.
About you
· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.
· Have experience in motivating teams and managing volunteers
· Experience of working alongside health professions.
· Excellent interpersonal and influencing skills, with the ability to build consensus.
· Have worked within or have knowledge of the local perinatal services and communities within the North-West Kent area.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
How to apply
Visit our website for details on how to apply
The client requests no contact from agencies or media sales.
Rotherham Hospital & Community Charity is looking for a passionate, dynamic Fundraising & Engagement Coordinator to drive income, awareness, and engagement across the Trust and wider Rotherham community. This is your chance to take ownership, develop innovative fundraising ideas, and champion the Charity at events, with donors, corporate partners, schools, and NHS staff.
You’ll play a key role in embedding fundraising across the Trust, leading staff campaigns, ambassador programmes, and high-profile events. The role also involves volunteer engagement and supporter care, ensuring every interaction inspires and maximises impact.
This is a visible, influential role for a results-driven fundraiser who thrives on creativity, innovation, and making a real difference to patients, staff, and the Rotherham community. Travel across the region and occasional attendance at external sites are required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until December 2026
Location: Birmingham, Bristol, Glasgow, London or Manchester - hybrid working, 40-60% per week in the office.
Interviews: Will be held via Teams on 10th & 12th November 2025
The King’s Trust is looking for a passionate and highly skilled Communications Manager to join our talented Communications team as we prepare to celebrate our 50th anniversary in 2026.
In this fixed-term role, you will play a key part in delivering The Trust’s external communications activity during our anniversary year. By helping The Trust to maximise this milestone moment, the work you do will help to boost our public profile, reach new supporters, and thank our communities meaningfully – ultimately increasing engagement with and support for our work.
You will lead communications projects for our anniversary by developing bespoke activations and messaging, always ensuring the stories of Trust-supported young people are at the heart of everything we do.
You will empower young people who have been through our programmes to tell their stories across a range of different media and digital channels. As part of this, you will support the Senior Communications Manager in working with our Young Ambassadors, who are young people who volunteer to share their experiences of being supported by The Trust with our audiences.
In this unique role within the Communications team, you will be instrumental in shining a light on how we support young people to change their lives for the better, ultimately engaging more people in The Trust’s work during our 50th year and increasing support for young people.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Communications Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Communications Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
An exciting opportunity to help amplify the voice and impact of Jamie’s Farm. At a time of significant growth for our charity, we are looking for an experienced marketeer to lead inspiring, values-led campaigns that showcase the transformative power of our work with young people. You will have the opportunity to shape and grow a vital area of the charity, ensuring our message reaches and inspires the audiences that matter most — whether it’s schools booking a residential stay, supporters considering an Airbnb letting to boost earned income, or simply raising awareness of our work.
What is Jamie’s Farm? Jamie’s Farm supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where they can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Senior Marketing & Communications Manager, you will shape and deliver Jamie’s Farm’s marketing and messaging. You will manage a small team and work closely with colleagues across communications, programmes, business development and operations to ensure consistent, compelling, and values-led campaigns. This is both a strategic and hands-on role, balancing the big picture with creative delivery. This role is offered with flexible hybrid working - with travel to Jamie’s Farm Bath HQ site at least 2 days a week and other farms as needed)
About you: We are looking for someone with significant experience in a senior marketing and communications role, ideally within the education or charity sector. You will bring proven expertise in digital communications, campaign management and creative storytelling, alongside excellent communication and project management skills.
Collaborative, adaptable and values-driven, you’ll be able to work across teams to bring campaigns to life. Above all, you’ll be passionate about Jamie’s Farm’s mission and excited to play your part in supporting young people to thrive.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
How to Apply: Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Background to the role
Job description
Job Purpose
- The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
- Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
- Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment.
- Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home.
- Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.
- Help maximise service user independence by adopting an enabling approach.
- Develop a listening and caring relationship with the service user and their families/carers.
- Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc.
- Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan.
- Accompany service user outside the home e.g. hospital/GP appointments etc.
- Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc.
- Ensure services provided by AUKEL in the community are safe and person centred.
- Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
- Work within AUKEL’s expectations of professional boundaries and confidentiality.
- Provide cover in the case of sickness and annual leave periods of colleagues.
- Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system.
- Meet with volunteers to provide support and guidance.
- Work with a range of professionals including:
- Supporting health and social care professionals with patient discharge
- Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge.
Administration
- Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App).
- Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures.
- Ensure service user comment sheets are completed.
- Support the return of Customer Comment sheets and general feedback in respect of your own service users.
Quality
- Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles.
- Deliver all work in line with AUKEL quality mark standards.
- Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2.
- Complete essential training as required by AUKEL to provide safe services.
Liaison
- Work in collaboration with other agencies providing support within the customer's home.
- Work under the direction of the service manager and project officers.
- Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. Head of Hospital and Home Services
General
- Meet regularly with your line manager for support, supervision, and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
- Complete any training which is required to fulfil the role.
- Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
- Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
- The post holder report to the Hospital Service Manager.
- Close working with NHS health & social care professionals.
- Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
- Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.
Desirable
- Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
- Experience of working collaboratively with external partners.
Knowledge & Understanding
Essential
- Understanding and commitment to empowering individuals to reach their full potential.
- Understanding the principles of confidentiality in practice.
- Understanding of safeguarding and when to raise a concern.
- ·Understanding of stigma and discrimination, and the impact this has on people’s lives.
Desirable
- Knowledge of local services available to adults and their carers
- Understanding of hospital discharge procedures.
Skills/Attributes
Essential
- Excellent interpersonal skills
- Good English verbal and written communication skills
- Good planning and organisational skills.
- Ability to work independently and as part of a team
- Ability to prioritise and manage time and resources in a competent manner
- IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
Desirable
- Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
- Able to use Charity Log (CRM used by AUKEL). Training will be provided as necessary.
- Ability to drive with use of own vehicle (mileage and essential car users will be paid).
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs.
- The role is required travel across East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Charity
James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
The Role
We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham, due to open in early 2026. As a Senior Suicide Prevention Therapist, you will work alongside the Head of Centre to manage and support the clinical team in delivering our unique intervention and co-producing effective safety plans to maintain their safety. You will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention and team management and leadership. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James’ Place team.
Person Specification
The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.
Please see the attached Job Description and Person Specification for more details.
Closing date: 9am on Wednesday 12th November
Interviews will be held in person on Thursday 20th November.
Online Information Session
We will be holding a 1-hour online information event on Wednesday 29th October where you can hear more about James’ Place, the Senior Suicide Prevention Therapist role and our plans for the Birmingham centre. There will be a session at 12:30pm and an evening session at 6:30pm.
To book on to an information session, please call 0203 4888 404 and ask to speak with Rosie Barrett.
We are looking to appoint someone who sees risk not just as a challenge to avoid, but as an opportunity for kingdom impact. This role calls for someone able to blend robust yet proportionate compliance and an eye for detail, with bold, faith-shaped decision-making.
In this newly created role, you will play a key part in shaping how we coordinate policies, manage risk, and navigate complexity with both diligence and hope. You will ensure that our compliance meets or exceeds required standards, strengthening trust and relationships. You will support governance that enables wise decision-making and foster a risk management culture that both protects the organisation and recognises and seizes opportunities, all while actively pursuing and staying faithful to our calling.
- Salary: £33,000-36,000 (pro-rata) + benefits
- Location: Home-based or the option of a desk at our office in Oxford.
- Terms of appointment: Part-time (22.5 hours per week). Permanent
- Closing date: Monday 3 November at 9am
- Interview date: Interviews will be held over 10 and 11 November 2025
Key responsibilities:
- Compliance management
- Legal agreements and advisory implementation
- Risk management
- Governance support
For more information, see our application pack.
Benefits include:
- 33 days’ annual leave, including bank holidays
- Up to 5 days’ extra leave to serve on the Board of an external organisation
- Competitive contributory pension scheme
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme for emotional and practical support
- Tax-free home-working allowance
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities.
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
This role will be responsible for creating impactful creative using the Whizz Kidz brand. The successful post holder will help bring to life our brand purpose and vision, taking designs from conception to completion and offering innovative design solutions.
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
The person
You will have a passion for graphic design and thrive on identifying and maximising opportunities for the charity to look and feel its brilliant best. You will have a keen eye for detail and be able to manage multiple stakeholders and design briefs simultaneously.
Key accountabilities
- Developing a wide range of creative to help raise awareness of who we are and what we do, promote our services and support our fundraising efforts.
- Pitching creative concepts in response to briefs from teams across Whizz Kidz (including Services, Fundraising, Policy, Volunteering, Corporate and Trusts).
- Responding to design briefs, creating a wide range of design elements and assets – including digital campaign assets, website and social assets, branded merchandise and printed publications.
- Project managing design processes from conception through to completion, including taking into account feedback, liaising with print partners and the management of any centralised stock.
- Developing and maintaining productive relationships with our print partners, ensuring that all materials created are proofed and to the desired standard.
- Offering training and support to colleagues using our new branded templates when necessary.
- Looking after our brand guidelines and developing new guidelines where required.
- Responding to design enquiries promptly and providing information and materials to colleagues in a timely manner when requested.
The post holder will also
- Work within all policies, procedures and budgets set by Whizz Kidz.
- Act at all times in the best interest of Whizz Kidz.
- Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
- Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
- Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
- Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.
Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
- Knowledge of Adobe Creative Suite (including Photoshop, InDesign and Illustrator)
- Experience setting up files for web/print
- Photography/editing skills (desirable)
- Experience of basic video editing/motion animation graphics (desirable)
- Competency in Office template development across Word & Power Point (desirable)
- Experience/awareness of accessible design (desirable)
- A talent for creativity and problem solving
- Exceptional communications skills
- Strong project management skills
- An ability to work under tight deadlines
- A positive ‘can-do’ attitude and the ability to work on own initiative with limited supervision
- Able to work flexibly and creatively to respond to the emerging needs of Whizz Kidz
Experience
- 4 years+ proven graphic design experience
- Demonstrable portfolio of graphic design experience (across a broad range of channels and outputs)
- Degree or degree-equivalent qualification (desirable)
Personal qualities
- Alignment with our values – young people focused, ambitious, inclusive and collaborative
- Passionate about supporting young wheelchair users and creating societal change
- The ability to enthuse and engage others in the potential benefits of an engaging project
- An unbounded curiosity for exceptional customer service and improving performance
- Goals driven and creative problem solver
- We’re interested in you as much as your experience so we will welcome your application even if you don’t fully meet the ‘person specification’
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
Closing date: 28th October at 23.59
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
£34,300 - £37,300 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Our Events and Community Fundraising team raises vital funds for Prostate Cancer UK through a wide range of activities, events and challenges. Alongside our own flagship events, we recruit teams for some of the UK’s best-loved sporting events, including the TCS London Marathon, Great North Run and the London Landmarks Half Marathon. The team also organise our flagship walking event, March for Men, and our Tour de France themed cycling event, the Grand Depart Classic.
As Senior Sporting Events Executive, you’ll take the operational lead in delivering income across our third-party events programme, alongside project managing our team of London Marathon runners. You’ll manage at least one Events and Community Coordinator, supporting their development and ensuring the team delivers outstanding supporter care at every stage. You’ll also play a key role in spotting and developing new opportunities within the charity events market.
This is a hands-on role covering every aspect of event delivery; from leading project meetings, setting budgets and developing marketing plans, to crafting supporter communications, managing logistics and providing on-the-day event support. You’ll also oversee post-event processes such as remittance and thanking supporters, ensuring we maximise income and provide a first-class experience for every participant. Working closely with teams across the charity, you’ll help deliver a packed calendar of events and take the lead in coordinating our brilliant volunteers on event days.
What we want from you
You’ll bring experience of working within a sporting events team, with a track record of supporting the delivery of large-scale events; from marketing and communications right through to event-day execution. A capable and supportive leader, you’ll know how to motivate both your team and our supporters, bringing energy and enthusiasm to every stage of the journey.
Your communication skills will shine across every platform; whether that’s over the phone, by email or through digital channels, and you’ll have the ability to write engaging, motivational content that connects with people. You’ll also be comfortable speaking in front of groups, inspiring supporters and helping them feel part of something special.
Highly organised and proactive, you’ll thrive in a fast-paced environment, managing multiple projects and priorities with ease. You’ll have experience using databases to maintain accurate records, track progress and evaluate results, and you’ll approach every task with professionalism and discretion, ensuring sensitive information is always handled with care. Comfortable negotiating with stakeholders and suppliers, you’ll help shape strong partnerships and deliver outstanding events from start to finish.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 2nd November 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 10th November 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Job Title: Service Manager
Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.
The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3 November 2025
Interview Date: 14 November 2025
The client requests no contact from agencies or media sales.


