Family support team leader jobs

This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries. 

Are you looking for a rewarding challenge?

Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Southwark, so a car driver is preferred.

In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.

There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.

You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

This is a full-time role (including occasional early evenings and Saturdays).

Make a difference now and for the future.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

About the Role: 

 We are looking for an experienced insight professional to join the Data & Insight Team, who will lead on our insight work, delivered through meaningful data analysis, reporting and research activities.

This is a hands-on technical role, so we’re looking for someone with significant experience building and maintaining datasets, using analytical tools and modern data platforms, and can deliver meaningful analysis in a charity context.  Equally important, we’re looking for someone who has good communications skills, and will enjoy building relationships with stakeholders across the organisation (often non-technical). We’re looking for someone who can own the insight process, from understanding and scoping requirements, sourcing, prepping and analysing data, presenting to stakeholders and working through how the insight provided can inform decisions and improve our work.

The role is part of a small and busy Data & Insight Team and the post holder will be required to get stuck in on a range of activities that support and underpin our insight programme. This could be, working on marketing data selections, maintaining/developing our data warehouse, providing data protection support, or overseeing CRM processes. We’re looking for someone with a broad background in data and analysis, and who enjoys working within an environment with significant variety.

Internal and External Relationships:

Close working relationships within the Directorate, with fundraising colleagues (across Individual Giving, Philanthropy and Business Development) and with our Digital and Supporter Care teams.

Working on key BI projects outside across the wider organisation, with senior leaders across Finance, Programmes and Impact, Innovation and Influence.  

Person Specification:

- Lead the analysis, reporting and business intelligence function, within the Data and Insight Team.

- Develop and maintain data assets that support key decisions.

- Forge and maintain strong working relationships with key leads across the Organisation, particularly within the Fundraising, Marketing and Communications Directorate.

- Partner with stakeholders to gather requirements, design solutions and deliver insight projects to agreed timescales.

- Interpret, summarise and communicate key insights and recommendations to stakeholders, and work with teams to drive change.

- Work with the Head of Data, Insight and Supporter Services to shape our future vision and strategy for insight and BI.

- Champion the use of data and evidence in organisational decision making.

- Work collaboratively and flexibly with the wider Data and Insight Team, to deliver a range of data services.

- Keep up to date with innovations in technology related to Insight and analysis (such as AI) and understand how this could help us with our work.

- Support the management of the tools and systems we use for data and insight activities, including our SQL-server based data warehousing solution, ETL processes and our conceptual data model.

Skills, Abilities and Competencies:

Essential

- Experience in developing and delivering data analysis and insight projects.

- Experienced working with stakeholders to scope and define briefs, that promote efficiency and maximise impact.  

- A good communicator, who can convey technical information to a non-technical audience and is comfortable presenting information to range of audiences.

- A curious mindset and willingness to challenge the status quo to achieve positive outcomes.

- Expertise in the charity/non-profit sector, with particular experience analysing Fundraising data.

- A keen attention to detail and methodical approach.

- Technical proficiency in core analytical tools and modern platforms (e.g. SQL, SPSS, SSMS, Power BI)

- A working knowledge of data governance and data protection, including GDPR, PECR and fundraising regulations.

- A working knowledge of data warehousing concepts.  

- A working knowledge of statistical analysis and techniques.

Desirable

- Experience with Power BI.

- Experience working with The Raiser’s Edge NXT, or a similar CRM software.

- Working knowledge of the wider Microsoft Power Platform.

- Experience working with SPSS or a similar data transformation tool.

- Experience working within the International Development sector.

Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.

It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.

This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.

What you’ll be doing:

• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects. 
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site 
means looking after the children in it.
 

Who we’re looking for:

• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands 
the value of working and learning from those around them.

At Dandelion Time, we support children facing significant emotional challenges, often, but not always, rooted in adverse childhood experiences such as domestic violence, abuse, or neglect. Our systemic, trauma‑informed approach focuses on the whole family, helping them build healthier relationships, create positive change, and move towards brighter futures.

Nature is at the heart of everything we do. Through hands‑on activities in the natural world, children and families connect with the earth, plants, animals and with each other.

About the Role 

You will play a key role in delivering our therapeutic programme. Reporting to the Therapeutic Programme Manager and supporting the Family Caseworker, you will help plan, prepare and facilitate meaningful therapeutic sessions for children and their families. This may include leading group sessions supported by Teaching Assistants or collaborating with teaching staff involved in each child’s care.

Why Join Us?

You’ll be part of a welcoming, energetic and committed team making a real difference in the lives of vulnerable children. The work is deeply rewarding, offering the opportunity to help families rebuild relationships and create new beginnings.

What can you bring to Dandelion Time?

To thrive in this role, you will have experience supporting disadvantaged children or those with SEND.  It would be helpful, but not essential, to have an understanding of the challenges faced by parents and carers managing their own wellbeing. Experience as a Youth Leader, Scout Leader, Forest School Leader, or in a similar child‑centred, outdoor or community role, will be a real asset.

You’ll have a genuine passion for hands‑on, creative activities, whether that’s crafting, working with the land, or caring for animals. An interest in our land‑to‑table ethos, including the preparation and cooking of healthy, nutritious food, will help you feel right at home.

Above all, you’ll bring a warm, joyful presence to the families you support, helping to create a safe, nurturing environment where children can grow, explore and flourish.

Temporary contract

This is a temporary position for 10 months, ideally commencing in early September and continuing until the end of the school year (July 2027). However, our priority is to appoint the right candidate, and we would be willing to offer some flexibility on the start date to accommodate this.

At Pilgrims Hospices, clinical volunteers are a vital part of how we care for patients and families. Working alongside our clinical teams, they support everything from ward-based care to therapy services, bereavement groups and community programmes. Their time, compassion and presence help shape the experience of care in very real and meaningful ways.

We are now looking for a Clinical Volunteer Lead to provide leadership to this work across our services.

This is a unique opportunity to lead a large and diverse group of clinical volunteers, working across inpatient, therapy, psychosocial and community settings. You will ensure volunteers are well supported, appropriately trained and able to make a meaningful contribution, while working closely with clinical teams to maintain a consistent and effective approach across the organisation.

This is not a desk-based role. It is a visible, hands-on leadership position, working alongside teams and volunteers in practice, building relationships, supporting people day to day and understanding what is happening across services.

It’s an exciting time to be joining Pilgrims Hospices, with a clear focus on strengthening how we support our workforce and deliver high quality, person-centred care. This role offers the opportunity to make a real difference, both in the experience of patients and families, and in how we work across services.

We are looking for someone who brings clinical credibility and strong relational leadership skills, and who is confident working across teams, supporting others and leading through presence, judgement and practical involvement.

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Teesside Magistrates Court in Middlesbrough. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 32.5 hours per week.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will:

• Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
• Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
• Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
• Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
• Manage rotas, resource planning, and service coverage across the court cluster.
• Promote excellent communication across teams, facilitating team meetings and sharing learning.
• Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
• Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
• Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

You will have:

• Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Experience providing guidance, support, or crisis management to staff or service users.
• Strong communication, negotiation, and advisory skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Experience gathering, analysing, and reporting information from multiple sources.
• Sound IT skills, including the use of Microsoft Office and case management systems.
• Commitment to safeguarding, equality, diversity, and inclusive practice.
• Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.

Additional Information

• The role may involve exposure to emotionally demanding situations and requires resilience.
• Travel across the Court cluster may be required.
• Occasional evening or weekend work may be necessary.
• An Enhanced DBS check will be required.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense.  Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Victim Support is seeking a confident, organised, and collaborative Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.

We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.

This role is part-time working 18.75 hours per week covering Norfolk, Suffolk & Cambridgeshire

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Are you an experienced IDVA, ready to work with a creative and dynamic team, advocating for women, families and the LGBT+ community who have experienced Domestic Abuse? Then join us to lead a team of specialist caseworkers, supporting survivors to address practical issues and empower them in their recovery!

The RISE Team Leader will be a skilled independent domestic and sexual violence advocate who will oversee a small team of case and group workers as well as managing Helpline volunteers. She will be a qualified IDVA and ISVA or be willing to complete the accreditations in the first six months in post.

She will hold a caseload of her own and coordinate a team providing support and guidance through a range of interventions and support offers working closely with an experienced Manager and other Team Leaders. Together with their team they will build, maintain and create links to deliver survivor-focused, trauma aware/ responsive support to help survivors and their family to cope and recover.

They will be the lead on developing, implementing and coordinating the Helpline, Casework and Projects with day-to-day practice oversight of staff and volunteers. The Team Leader will work co-operatively and flexibly alongside RISE colleagues providing expert input and contributing to the effective running of the organisation as a whole.

This post is subject to a DBS check.

The deadline for applications is: 2nd August 2026

Interviews are expected to be held during the week commencing 10th August 2026

* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity with almost 30-years track record in violence against women and girls (VAWG) and LGBT Domestic Abuse.

RISE is committed to ending racism and has signed up to the Ending Racism in VAWG commitments.

We are committed to actively holding anti-racist values and practices and nurturing the contributions from Black and minoritised women within the sector so that Black and minoritised leadership can grow.

RISE is a Disability Confident Employer.

Benefits that we can offer in return:

• 3% employer contribution pension.
• Generous holiday entitlement of 27 days’ annual leave rising to 29 after 5 years plus bank holidays.
• Employee Assistance programme.
• Focus on well-being and balancing flexible working alongside RISE’s priorities.
• Committed to training and learning opportunities for continuous development.
• Trauma focussed wellbeing support.

We really look forward to hearing from you.

Service Manager – Women’s Recovery Refuge

Location: Burnley – on site.

Hours: Full time, including participation in an on‑call rota
Contract: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About the service

Safenet delivers specialist services across Lancashire and Greater Manchester, supporting adults and children affected by domestic abuse through safe accommodation, community services, recovery support and prevention work.

This role is based at Jane’s Place which provides 24‑hour accommodation and specialist support for women who are experiencing domestic abuse and who want to address substance use, mental ill‑health, or other complex needs as part of their recovery journey.

At Jane’s Place, many of the women we support have been excluded elsewhere. We don’t see “complexity” as a problem to manage, but as a response to trauma – and recovery as something that happens in healthy relationships, community, safety and hope.

This service sits at the intersection of domestic abuse, addiction recovery and mental health, and we are proud to offer a psychologically informed, trauma‑responsive environment where women are supported to rebuild their lives on their own terms.

About the role

As Service Manager, you will lead and be accountable for the refuge and lead a skilled, compassionate team delivering round‑the‑clock support to women and their children.

You will be a values‑led leader who understands recovery, trauma and risk, and who can balance clarity and accountability with warmth, curiosity and care.

You will:

• Lead and support a multidisciplinary refuge team working with women affected by domestic abuse, substance misuse and mental ill‑health
• Create a culture of psychological safety, reflective practice and trauma‑informed care
• Oversee the safe delivery of a 24‑hour residential service, including participation in an on‑call rota
• Ensure high standards of safeguarding, risk management, and housing management
• Work in partnership with recovery services, mental health providers, criminal justice partners and local authorities
• Support staff to hold hopeful, recovery‑focused relationships with women, even where progress is non‑linear
• Use lived experience insights, feedback and data to continually shape and improve the service

This is a hands‑on leadership role for someone who believes deeply in capacity for change and recovery – even in the most challenging circumstances.

We’re looking for someone who…

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

• Experience of leading and developing staff teams in high‑pressure, emotionally demanding services
• A strong understanding of domestic abuse, recovery, and trauma
• Knowledge of harm reduction, recovery‑focused approaches and systems change
• Confidence managing risk, safeguarding and complex decision‑making
• The ability to hold boundaries without losing humanity
• A commitment to women‑only, feminist and survivor‑informed practice

For further information about the role, please visit the Role Profile. 

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You? 

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: 

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants. 

• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents. 

• Mental Health Support – Access emotional and mental well-being services through Spectrum. 

• Cycle to Work Scheme – Save on commuting costs while staying active. 

• Pension Options – with employer pension contributions. 

• Life Assurance – Peace of mind for you and your loved ones. 

• Financial Advice – Expert guidance to help manage your finances. 

• Recognition Awards – Celebrate your achievements with our recognition programs. 

• Meaningful learning and development programmes with regular focus on your individual growth. 

• Gym Membership Discounts – Stay fit with local gym access. 

• One Calico Events – Connect and unwind at our employee social gatherings. 

• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career. 

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. 

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. 

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Location: Edinburgh

Assessment Centre: 30th July in-person at our Edinburgh Centre

Are you a fantastic leader who is passionate about supporting young people and can lead a team?

Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and delivery of youth programmes, including procuring partners to help us run programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds.

Collaborating with a passionate team and partners across Edinburgh and Glasgow, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Employability programmes across Edinburgh and Glasgow.

We are looking for passionate and motivated individuals with proven experience of line management to lead our dynamic team to work with young people either directly through 121 work or the delivery of programmes.  We need a fantastic leader to help us achieve our ambitions for Employability in Scotland and ensure the success of our delivery plan in Edinburgh and Glasgow.

If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way.

We are passionate about flexible working but it’s worth being aware that this role will be based in Edinburgh, with some travel to Glasgow.

To be successful in the role of Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

At Wycliffe Bible Translators, we are working toward a world where everyone can know Jesus through the Bible. As our Supporter Care Team Leader, you will sit at the very heart of this mission. You will act as the vital bridge between our faithful supporters and the life-changing work of Bible translation worldwide, ensuring that those who partner with us through prayer and generosity feel genuinely valued, celebrated, and deeply connected to the impact of their contribution.

• Salary: £31,500-33,500 + benefits
• Location: Hybrid, minimum of 2 days in the Oxford office.
• Terms of appointment: Full-time (37.5 hours per week), part time hours (minimum 0.6 FTE) will be considered. 1 year fixed term contract (maternity cover)
• Closing date: Monday 27 July at 9am
• Interview date: Tuesday 4 August on our Oxford office (Please let us know if you’re not available on this date)

Key responsibilities:

• Lead the team to achieve its potential
• Deliver consistently high levels of customer service/supporter care
• Oversee timely donation processing and accurate record keeping

For more information, see our application pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Competitive contributory pension scheme
• Fully employer-funded life assurance
• 24/7 employee assistance programme
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.

We are currently seeking an enthusiastic and dynamic Children and Young Persons Team Leader to join our Newham team. As a Team Leader at Change Grow Live, you will be at the forefront of our service delivery. Your role is crucial in fostering a user-focused culture, motivating staff to provide innovative and continuously improving services, and offering leadership, support, and development to a diverse team.

Where: Newham

Hours: 37.5 per week

Contract: Permanent 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

About the role: 

• Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
• To support and guide the team to assess children, young people and their families, prepare individual and group plans and motivate them to actively engage with support.
• Lead on the recruitment, selection and induction of new staff.
• Lead by example in creating a professional and positive team culture focused on excellent service delivery.
• Ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
• Support the Deputy Service Manager in the continual development and improvement of service delivery.
• Develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
• Ensure that staff are competent in the delivery of interventions that reduce risk to children and young people.
• Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
• Work as part of the Operational Leadership Team to support the management of our buildings and satellites to ensure we have safe and welcoming environments for staff and service users.

About you: 

• Experience of working with children and young people experiencing difficulties around substance use and multiple complexities.
• Excellent knowledge of drugs and alcohol and their effects.
• Line management experience
• Knowledge of the issues facing children, young people and their families affected by substance misuse.
• The ability to lead, empower and motivate a team.
• Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
• The ability to foster new partnerships and to maintain positive relationships with partner agencies.
• Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
• Knowledge and experience of community-based support/outreach practices.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• The ability to keep calm under pressure.
• Show commitment to facilitating positive outcomes for Adults.

What we will give to you: 

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 31 to 33 (£36,101.10 - £38,114.53)

ILW / OLW /Fringe

Inner London Weighting (£4,236.47)

Closing Date

8/7/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Please be aware that we are unable to offer sponsorship to candidates who are not already sponsored by Milestones Trust. 

Make a real difference. Help people live their best life 

Our goal is simple: to support people with enduring mental health needs to live fulfilling, independent lives in their community. Whether it’s learning new skills, building confidence, accessing education, or gaining employment, we work alongside individuals to maximise their choice, independence, and involvement. 

About the Role

We are looking for compassionate and motivated Mental Health Support Workers to join our services across Bristol and South Gloucestershire.

In this role, you will provide high-quality, person-centred and trauma-informed support to people with mental health needs, helping them to build independence, develop coping strategies and achieve their personal recovery goals.

You will work both independently and as part of a team to deliver safe, effective, and recovery-focused care that promotes wellbeing, inclusion, and choice. 

Some services support individuals with complex mental health needs in 24-hour settings, where you will provide direct support, including 1:1 support where required, and help individuals manage daily challenges and emotional wellbeing.

What We Offer

• Flexible shift patterns tailored around the needs of the people we support
• Opportunities for both part-time and full-time hours
• A supportive team environment
• Ongoing training and development 

Note: The role includes some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential. 

Additionally, while being a driver is not an essential requirement, it could be an advantage in some roles/services. 

Key Responsibilities

• Support individuals to manage their mental health and work towards personal goals
• Deliver person-centred, trauma-informed support tailored to individual needs
• Empower individuals to make everyday choices and key life decisions
• Promote independence, wellbeing, confidence, and personal growth
• Assist with daily living skills including self-care, budgeting, and maintaining a home
• Encourage and support meaningful relationships and social inclusion within the community
• Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
• Develop, follow, and contribute to person-centred support plans and risk assessments
• Maintain accurate records and documentation
• Work collaboratively with families, colleagues, and other professionals
• Safely support and administer medication in line with training and policy
• Complete required training and adhere to organisational standards

About You

We are looking for someone who:

• Communicates with empathy, clarity, and emotional intelligence
• Demonstrates compassion, kindness, and understanding
• Is resilient, calm under pressure, and able to respond to challenging situations
• Builds positive relationships and works effectively both independently and as part of a team
• Is organised, reliable, and able to manage workload effectively
• Is self-motivated and proactive in their approach to work
• Is committed to safeguarding, equality, diversity, and inclusion
• Is confident using IT systems and recording information accurately
• Is eager to learn, grow, and adapt within the role
• Holds GCSE Maths and English (or equivalent), or is willing to achieve them
• Work or voluntary experience supporting people in care and/or with mental health needs 

Additionally, we welcome candidates who have:

• Experience working in mental health services, including complex needs
• Experience supporting individuals who may present with behaviours that challenge
• Knowledge of approaches such as PBM or similar behaviour support methods
• Experience supporting individuals with EUPD or dual diagnosis
• Experience within a mental health hospital or similar setting

Our Services

We are recruiting across several mental health services: 

The Recovery Hub
A 24-hour residential service supporting adults within a 10-bed unit. We provide a safe, structured, and person-centred environment, helping individuals build skills, manage their mental health, and move towards independent living. 

Chestnut Road
Supporting individuals in shared accommodation or their own flats, this service focuses on recovery, independence, and preparing people to move on, using a highly person-centred and creative approach. 

Charnhill Crescent & Kingsway
Two small services supporting five adults, delivering tailored support to empower people to live independently and achieve their goals. 

London Road

A 24-hour service supporting individuals with complex mental health needs, including those who may require 1:1 support. The service focuses on providing structured, person-centred support to help individuals manage their mental health, build independence, and maintain wellbeing within a safe and supportive environment

In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:

• 30 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust. 

Apply Today

If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you. 

Please note:

Due to an internal redeployment process, priority will be given to at risk staff.

We have attached a generic job profile for support workers. We are currently reviewing the Mental Health specific support worker job profile, and this will be shared with applicants once finalised.