Family support team leader jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of two world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.
The Role
This role will take day-to-day ownership of key operational processes across Cosmic’s NICU and PICU support, ensuring smooth delivery, strong relationships across hospital teams, and the continual improvement of internal systems.
The Operations Executive plays a central role in keeping Cosmic running smoothly across both hospital sites and Cosmic HQ. This is a hands-on and varied position, combining operational coordination, ownership of key processes, and direct support to Cosmic’s Senior Leadership Team. This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by supporting our service delivery and fostering continuous engagement.
You will be responsible for maintaining high operational standards across our service delivery programmes, ensuring our units are well-stocked and supported, coordinating fulfilment activities, improving our internal systems, and helping strengthen Cosmic’s visibility within the hospitals.
This is an excellent opportunity for someone organised, proactive and compassionate, who enjoys taking ownership and making things work well for others.
Key Responsibilities
1. Operational Coordination Across PICU and NICU
• Act as a consistent and trusted operational contact for unit staff across St Mary’s and Queen Charlotte’s.
• Enhance Cosmic’s visibility in the units, ensuring noticeboards, communications and information materials are up to date and on brand.
• Lead end-to-end coordination of operational tasks across both sites, ensuring high standards and reliable follow-through.
2. Nutri-Care Campaign
• Coordinate Nutri-Care food deliveries to Cosmic HQ and our units.
• Distribute food items to NICU and PICU units at St. Mary’s Hospital and NICU at Queen Charlotte’s.
• Oversee stock storage at St Mary’s, Cosmic House, and Queen Charlotte’s, maintaining clear logs and ensuring resources never run low.
• Review family and staff feedback from the Nutri-Care surveys and share themes with the Service Delivery Manager to support service improvement.
3. NICU Welcome Bags & Corporate Volunteering
• Take ownership of stock levels for NICU Welcome Bags across both units, ensuring they are always ready for families.
• Work with NICU teams to develop practical solutions that ensure every family receives a Welcome Bag within 24 hours of arrival on the units, monitoring consistency and resolving any barriers.
• Prepare materials and coordinate logistics for corporate volunteer packing sessions, acting as the Cosmic lead on the day.
4. Stock & Supplies Management
• Maintain regular routines to check, restock and record Cosmic items on PICU and NICU units.
• Oversee stock of cereals, tea, coffee and other essential items that support families and staff.
• Maintain accurate inventory logs and recommend improvements to stock processes.
5. Office & Systems Management
• Manage routine supplier relationships and monitor service standards.
• Process and code invoices for approval and support compliance tasks such as health and safety checks, first aid and fire safety.
• Maintain organised shared drives and digital filing systems, ensuring they are up to date and easy to navigate.
• Ensure all Cosmic office equipment is functional and well-maintained.
• Coordinating diary bookings and logistics for meetings, events, and training.
• Overseeing health and safety compliance (first aid, fire safety checks).
• Support onboarding and leaver processes for new staff and volunteers.
• Manage Cosmic’s relationship with the NHS Post Room, overseeing all incoming and outgoing mail.
• Coordinate logistics for meetings, events and staff activities, ensuring information flows efficiently.
6. Support to the Senior Leadership Team
• Provide high-quality executive support including diary management, meeting coordination and travel arrangements.
• Prepare briefing and meeting notes, collate information for internal or trustee papers, and support follow-up on key actions.
• Undertake small operational projects or research tasks with minimal supervision.
7. Continuous Improvement
• Identify opportunities to improve operational efficiency, stock processes and internal systems across the charity.
• Recommend changes to the CEO, COO and support implementation.
• Champion consistency and high standards across Cosmic’s operations.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays.
• £200 professional development budget annually
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
To be considered for this role, please answer the screening questions in full.
The client requests no contact from agencies or media sales.
Thank you!
Purpose of the Role
To ensure consistent and high-quality delivery of all operational and participant support aspects for external programmes, including our new Accelerator offer. This role is responsible for coordinating people, processes, logistics, and partner inputs across different delivery models (online and in-person) so that programmes run smoothly, participants are well-supported, and reporting is accurate. The Coordinator acts as the hub for collaboration, administration, and progress tracking—enabling Programme Leads to focus on strategy and outcomes. The role drives continuous improvement and adapts delivery in response to participant and partner feedback
The client requests no contact from agencies or media sales.
Thank you!
The Billings Support Administrator will be responsible for supporting the essential work of billing and credit control. You will work closely with the Billings & Contracts Officer to review processes and identify areas of improvement. We are seeking an enthusiastic and engaging individual with excellent communication skills and the ability to liaise and communicate to a wide range of audiences. The post holder will be a team player with a collaborative and flexible working style and be able to work under pressure to tight deadlines to see projects through to completion.
Duties and Responsibilities
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and reported/escalated where appropriate
Management of self and others
- Develop and maintain strong relationships with key internal stakeholders including all budget holders.
Education & Qualifications
- A Levels or equivalent
Experience
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills and knowledge
- Basic excel skills
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Thank you!
Battersea is currently undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme, to implement Salesforce Lightning for the Animal Operations and Clinic side of our business, went live in Summer 2025.
This role, working with CRM support colleagues, will be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched. They will work closely with system users to efficiently resolve tickets received to the helpdesk and proactively investigate and troubleshoot issues to provide root cause.
This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.
Overall objectives:
- Provide efficient and effective support to Battersea’s CRM system users.
- Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
- Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
- Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver innovative digital products, accessible content, and outstanding user experiences that support kinship carers and strengthen our organisational impact.
Kinship is growing rapidly. We are expanding our reach and digital capabilities, and our digital platforms are central to this change. In 2024, we launched a new website that brings together all our content and services under one roof, and introduced a new Kinship Compass postcode search feature. This is a national tool that helps kinship carers find and navigate local and national support, like their kinship local offer, local peer support groups and training.
Alongside this, we have been developing a new AI-powered tool to help kinship carers get the information they need quickly and accurately, 24/7. This role will lead the evolution of these digital products, ensuring they are safe, ethical, data-driven and continuously improved to meet the needs of kinship carers.
You’ll play a key role in the Department for Education funded national Training and Support Service, helping kinship carers easily access and book high-quality training. You’ll also oversee the content design in collaboration with internal and external subject experts and kinship carers themselves.
This is a role for a digital leader who is both strategic and hands-on. You should be able to balance innovation with delivery, and big-picture thinking with strong governance. You’ll champion inclusive, accessible and co-produced design, helping Kinship use digital to deliver more impact, insight and empowerment for kinship families.
Key responsibilities include:
- Provide digital leadership across the organisation, increasing capability, confidence and collaboration.
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Continue to develop and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, AI tool and other digital tools (excluding marketing and social media).
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Ensure our content design approach is consistently applied — using evidence, data and co-production to create content that is:
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informed by user need
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written in plain English and inclusive language
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trauma-informed and strengths-based
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tested, iterated and continuously improved
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Collaborate across teams to ensure digital products support fundraising, campaigning, research and service delivery where appropriate.
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Build relationships with sector peers, tech partners and funders to share best practice and explore innovation.
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Embed co-production with kinship carers in all digital design and development, including Kinship Minds content and UX design.
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Ensure induction, documentation and systems support efficient and sustainable working.
Essential knowledge, abilities, skills and experience includes:
- Significant senior digital leadership experience covering strategy, delivery, KPIs, budgeting and reporting.
- Successful track record leading mid–large scale website and digital development projects.
- Credible technical expertise for a senior role, including SEO, analytics and optimisation.
- Excellent project management experience and commitment to taking accountability for tools like Asana and Notion.
- Positive, solutions-focused mindset with a commitment to innovation and improvement.
- Substantial experience leading dispersed teams, including wellbeing, performance and professional development
- Experience designing and delivering digital services for families in crisis or underserved communities.
- A real commitment to equity, diversity and inclusion within your role.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Respond on CharityJobs to these 5 questions:
1. Digital leadership and strategy: Describe a time when you developed and implemented a digital strategy that transformed user experience or service delivery.
2. Product development and continuous improvement: Tell us about a digital product or platform you’ve led from concept to launch.
3. Inclusive and co-produced design: How have you embedded inclusion, accessibility, and co-production into digital design or content development?
4. Leading teams through growth and change: Describe how you’ve built and led a high-performing digital team through a period of change or rapid growth.
5. Using data and insight to drive improvement: Give an example of how you’ve used digital analytics, SEO, or user data to inform decision-making and improve a service or platform.
Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
Thank you!
Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Merton – Making a difference to young families
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
Our Charity Director Role
As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton.
Key Responsibilities
- Lead and inspire staff and volunteers to deliver high-impact family support services.
- Oversee service delivery, safeguarding, and operational compliance.
- Develop and implement a bold, diversified fundraising and income generation strategy.
- Build and nurture relationships with funders, corporates, philanthropists, and community partners.
- Act as a confident ambassador, raising the organisation’s profile locally and regionally.
- Work closely with the Board of Trustees on governance, strategy, and long-term sustainability.
About You
You are:
- Experienced in charity governance, financial management, and service delivery.
- A proven fundraiser and relationship builder who can secure sustainable income across multiple sources.
- A confident and inclusive leader who inspires and empowers teams.
- Skilled in partnership development and community engagement.
- Deeply committed to safeguarding, equality, and family wellbeing.
Why Join Us?
- Lead one of London’s most respected family charities.
- Shape our strategy for growth and sustainability.
- Join a passionate, values-led team and supportive board.
- Enjoy flexible, hybrid working.
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach out to our Chair for an informal conversation.
Closing Date: Friday 12 December 2025
Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting victims of domestic abuse and making a real difference in their lives? Join our hardworking and dedicated team as an Independent Domestic Violence Advisor (IDVA).
As an IDVA you will provide support to standard and medium risk victims of domestic abuse helping them to increase their safety and make informed choices for their future.
Key Responsibilities
• Conduct risk assessment and complete individualised safety and support plans with clients
• Provide support tailored to the needs of your clients either by telephone or face to face
• Advocate for clients with external agencies such as legal services, housing and the courts
• Co facilitate wellbeing and domestic abuse awareness groups
You will need to be a compassionate and resilient professional with:
• A minimum of an A level, NVQ3 or equivalent, a degree or SafeLives • IDVA qualification
• Comprehensive knowledge of domestic abuse, it's impact and relevant legislation
• Excellent communication, advocacy and problem solving skills
• Experience of working with victims of domestic abuse
• Ability to work independently as well as part of a team
• Commitment to safeguarding and promoting the welfare of vulnerable individuals
• Able to travel across Bedfordshire
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities
Registered Charity
101 - 500
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Thank you!
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
The Role
‘There for You’ is the union’s own charity providing help and support to members who are facing financial hardship or other difficulties in their personal lives.
We wish to appoint an enthusiastic and organised Support Worker to join our team on a temporary basis to support the delivery and administration of welfare services to UNISON members across a range of activities.
This role will include responding to incoming queries by email or phone, signposting to and delivering relevant information to UNISON members seeking help and advice. In most instances, you will be the first point of contact so you must have good telephone and communication skills and be able to respond to queries in a sensitive and positive manner.
You will also need to be able to work in a team environment and provide administrative support to the wider team when required. Your role will include data input as well as assisting with specific initiatives including our small grants programme supporting UNISON members who are in financial difficulties and more.
Able to work to deadlines and under pressure, you will have a high standard of accuracy and be confident in using your own initiative.
You will enjoy being part of a small team where the focus is on ensuring UNISON members receive the highest possible standards of service and support and in accordance with our policies and the legal requirements on confidentiality.
How to apply
An application form can be obtained by visiting the website.To apply for this opportunity please download and complete the General application form (under “Documents”). See job description and person specification (under “Documents”)
Please note that only the General application form will be accepted.
Completed application forms must be received by no later than 5pm on Monday 8 December 2025
Interviews will take place on Monday 14 January 2026.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual, and transgender people to work with us.
Thank you!
High Trees Community Development Trust is seeking an experienced and passionate Head of Children, Young People & Families (CYPF) to join our senior management team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging CYPF service that directly supports over 400 children and young people each year, and many more through partnerships. You will lead the newly redeveloped Tulse Hill Adventure Playground, ensuring it thrives as a hub for children, young people and families, alongside a portfolio of impactful programmes including school-based mentoring, young leaders’ programmes, family stay-and-play, and peer-led social action.
Supported by our Adventure Playground Manager and a team of youth and play workers, this is an incredibly exciting time for the service – the newly built structures, alongside a small animal area and a growing area, are ready to build an ambitious service around that meets the needs and interests of local children and families.
High Trees is also the lead partner in Building Young Brixton (BYB) – a consortium of 10 youth organisations working with 2,000 young people across Lambeth – which you will coordinate, alongside contributing to the Lambeth Peer Action Collective.
Our Head of CYPF plays a key leadership role that combines strategic oversight with hands-on involvement. You will bring significant experience in youth or community work, with the skills to manage multifaceted services, lead teams, and build strong partnerships with local organisations, schools and statutory bodies. By working closely with our team and partners, you will help ensure that children and young people in Lambeth have the opportunities and support they need to thrive.
Our incredible interim Head of Service will be happy to arrange an informal chat with interested candidates to discuss the day to day responsibilities of the role.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Children, Young People and Families, you will:
- Lead and inspire our Children, Young People and Families team to deliver high-impact, community-led work.
- Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
- Build and strengthen partnerships across the sector to support children, young people and families in Lambeth.
- Act as Designated Safeguarding Lead for CYPF services and partnerships.
- Contribute as a member of High Trees’ senior management team, helping shape organisational strategy and drive our ambitions across all service areas.
About you
We are looking for someone who brings:
- Significant experience in working with Children, Young People and Families.
- A proven track record of leading teams and managing complex projects.
- Excellent communication and partnership-building skills across diverse stakeholders.
- A strategic but practical approach with the ability to balance day-to-day delivery with long-term vision.
- A passion for place-based working, collaboration, and advocating for the needs of children and young people.
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will play a pivotal role in shaping CYPF services and ensuring that children and young people in Lambeth have the opportunities and support they need to thrive.
Registered Charity
21 - 50
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Thank you!
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
We are in need of proactive Recovery Support Team Leader who’s dynamic qualities will be key to strengthening engagement and ensuring service users actively shape our Tower Hamlets services. Collaborating closely with leadership, staff, and service users, you will be supporting service to achieve the best standard of care as well as helping us to increase accessibility to services and help support as many people in their recovery journeys as possible.
Where: Tower Hamlets
Hours: Full Time, 37.5 per week
Full Time Salary Range: £35,220.59 - £37,184.91 dependent on experience (based on full time working hours pro rata for part time)
Allowance: £4,133.14 Inner London Weighting
Contract Type: FIxed Term until 31st of December 2026
Responsibilities
About the role:
- Empowering staff to promote hope, empowerment, choices, control and opportunities that assist service users reaching their full potential as individuals and community members.
- Ensuring that CGL’s values are at the heart of everything we all do, through values based decision making and leadership, creating values based culture.
- Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota.
- Ensuring quality of service delivery through data analysis and engaging staff in service quality improvement planning. Where necessary, create team and individual performance plans to improve quality and performance.
- Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
- Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments.
- Utilise Skill-Station (CGL’s learning and development platform) to identify the learning and development needs of your team and engage staff in face to face and eLearning as appropriate.
About you:
- Experienced in recruiting, training and managing staff
- Aware of the challenges faced by the people using our services
- Experienced in delivering learning and training to others
- Accomplished written and verbal skills and a high degree of IT competency
- Capable, committed, and influential leader
- Experience of promoting the voice of service users
- Excellent time management
- Excellent team working, communication and interpersonal skills
- Empathetic and non-judgemental approach
- Ideally you will posses a level 3 qualification in assessing learner work and Project management and/or team leader experience
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£35,220.59 - £37,184.90)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
26/11/2025
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
We have an exciting opportunity for a Team Leader to join our Southwest prison service based at HMP Bristol. Our Team Leaders at Change Grow Live play a pivotal part in supporting the wider teams, working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.
Working under the direction of the Service Manager, the post-holder will support and lead a team of staff within the prison estate and be able to respond to a changing and challenging work environment. This is an excellent opportunity for someone already working within the prison/criminal justice field looking to take the next step in their career with a charity dedicated to supporting your personal and professional development.
Where: HMP Bristol
Full Time Salary Range: £35,220.59- £37,184.90*
Hours: 37.5 per week
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
- Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
- Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately.
- Ensure quality of service delivery through data analysis and engaging staff in service quality improvement planning
- Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments.
- Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
- Develop and sustain key relationships within the HMP environment particularly those relating to the Health and Well-being model.
- Contribute to the safety of staff and service users by monitoring the maintenance of health, safety, and security procedures in the working environment, and carrying out risk assessment procedures.
About you:
- Educated to degree level or equivalent experience.
- Excellent interpersonal skills at all levels to engage, build relationships and influence.
- Ability to lead, inspire and develop a team.
- Adaptable and able to work in a challenging and changeable environment.
- Working knowledge and understanding of substance misuse issues and the ability to recognise the indicators of increasingly chaotic and risky misuse of substances among Service Users.
- Experience in managing a caseload of Service Users with complex needs.
- Proven track record in managing incidents of challenging behaviour.
- Experience of culture and change management, staff engagement, service improvement.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£35,220.59 - £37,184.90)
Interview Date
9/12/2025
Closing Date
2/12/2025
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are:
Kind We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.
About the Role
We are seeking an experienced and highly organised Team Leader for our Young Carers and Young Adult Carers team. You will play a key role in shaping and guiding the service, managing a dedicated team and overseeing day to day delivery while working with the Head of Services to deliver our strategy. Essential to the role is ensuring the service is inclusive, responsive and shaped by the voices of the young people we support. This is a hands-on, people-focused role, combining team management, safeguarding oversight, caseload guidance and partnership working.
Key Responsibilities
1. Operational Coordination and Planning
- Coordinate the day-to-day delivery of the Young Carer Service in line with agreed workplans and available resources.
- Support the Head of Services in implementing strategic priorities and translating them into clear team actions.
- Plan and organise delivery schedules, ensuring one to one work, groups, clubs and school sessions are appropriately staffed and resourced.
- Manage delegated budgets and approve individual expenses in line with organisational procedures.
- Contribute to service planning and improvement by sharing insights from young carers, families and frontline delivery.
2. Service Delivery and Quality
- Oversee the daily flow of referrals, assessments and casework, ensuring timely allocation and consistent quality standards. Provide guidance to the team with their individual caseloads.
- Coordinate and monitor the delivery of group sessions, clubs and school-based activities to ensure they are safe, engaging and age-appropriate.
- Ensure there is adequate staff and volunteer cover to enable the schedule of sessions and activities.
- Maintain up-to-date and accurate information for families, schools and professionals, including content for the website and promotional materials.
- Support effective volunteer participation in groups, events and activities, working with the Volunteer Manager to ensure volunteers are appropriately trained, supervised and valued.
3. People and Team Development
- Provide day-to-day supervision, guidance and coaching to staff, ensuring they are supported, motivated and clear about priorities.
- Support the Head of Services with team meetings, supervision and annual appraisals.
- Ensure all team members are trained and equipped to the required standard, identifying learning needs and coordinating relevant development opportunities.
- Foster a positive, inclusive and supportive working environment, addressing interpersonal issues promptly and constructively.
4. Safeguarding and Inclusion
- Act as Deputy Designated Safeguarding Lead (DDSL), receiving, responding to and recording safeguarding concerns and escalating to the DSL (Head of Services) in a timely manner.
- Ensure robust safeguarding practices are embedded across all delivery settings, including schools and community venues.
- Champion equality, diversity and inclusion, ensuring activities are accessible, inclusive and representative of Buckinghamshire’s diverse communities.
5. Partnerships and Representation
- Maintain day-to-day relationships with schools, youth organisations, community groups and VCSE partners to coordinate delivery and share information.
- Represent Carers Bucks at local forums, events and school-based meetings as agreed with the Head of Services.
- Promote awareness of young carers and young adult carers and the support available through Carers Bucks, sharing information and good practice with partner organisations.
- Provide feedback from schools, young and young adult carers and community partners to inform service improvement and planning.
6. Performance, Data and Reporting
- Record and monitor service data accurately, ensuring compliance with GDPR and organisational procedures.
- Track team performance against agreed objectives and highlight areas requiring support or improvement.
- Analyse data and feedback to identify trends and contribute to quarterly and annual reports.
- Provide case studies and operational insights to evidence impact and support funding and reporting requirements.
About you
Qualifications and Experience
- Experience of supervising or leading a team.
- Background in youth work, education, social care or the voluntary sector.
- Experience of working directly with young people and/or unpaid carers.
- Experience of partnership working with schools, community organisations or health and social care professionals.
- Experience of handling safeguarding concerns and maintaining appropriate records.
- Experience of report writing, record keeping and using client databases or CRM systems.
Knowledge and Understanding
- Strong understanding of young people’s development.
- Robust knowledge of safeguarding principles for both children and adults.
- Understanding of equality, diversity and inclusion, and how to embed these in practice.
- Awareness of the issues affecting young carers and their support needs.
- Awareness of local services and support available for young people and families in Buckinghamshire.
- Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers.
Skills and Competencies
- Excellent verbal and written communication skills, adaptable across audiences.
- Strong organisational skills with the ability to prioritise and manage a varied workload.
- Ability to support, motivate and develop a small team through encouragement and shared learning.
- Confident in analysing information and using data to support service improvement.
- Competent IT user with experience of standard office packages and electronic record systems.
Personal Attributes
- Empathic, approachable and emotionally intelligent, with genuine respect for others.
- Inclusive and open-minded, valuing different perspectives and experiences.
- Self-motivated and proactive, with a positive and flexible approach.
- Calm under pressure, able to use initiative and make sound judgements.
- Team-oriented and collaborative, sharing information and celebrating success with others.
- Commitment to the values and ethos of Carers Bucks.
- Full UK driving licence and access to a vehicle for work across Buckinghamshire.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development - ensuring our services are embedded with partners in the community and strengthening the way we work both with our adult team and with volunteers.
By becoming part of our team, you will:
- Play a key role in shaping our future: You will help shape and guide the Young Carer and Young Adult Carer Service, working with the Head of Services, and based on the needs of young people.
- Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
- Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
- Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
- Enjoy flexibility and balance: We offer flexible working arrangements.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Equal Opportunities
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates may be invited to a first interview before the closing date.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal) - we will do our best to accommodate you.
Registered Charity
21 - 50
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
Thank you!
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Family Services Outreach Practitioner
Westminster, London
Salary: £33,132 for 35 hours or £26,505 for 28 hours, plus benefits
Contract: 24 months fixed term contract, 35 hours (full time) or 28 hours (part time) per week
Number of posts: 2
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit 2 Family Services Outreach Practitioners to provide intensive support for families with children living in temporary accommodation (TA) in London, ensuring their stay in TA is as short, safe, and healthy as possible. These are new and exciting roles in our Family Services team that will build genuine, positive, and trusting relationships with families, through both 1-1 work with parents and whole-family activities that will build togetherness and resilience. You will also conduct in-depth assessments with families referred to the project, identifying areas where parents and children need support and then helping them to feel confident, settled, and supported in their local community – e.g., by researching local resources and amenities, accompanying families to activities, and supporting them to become more independent. Additionally, you will assist the Team Leader and Evaluation and Learning Manager with the project’s co-production work, including supporting the management of an advisory panel of parents with lived experience of homelessness who will be co-designing interventions.
Please refer to the job description for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. In your cover letter, please also answer the following 3 questions:
1. Tell us about when you have worked with families experiencing homelessness. What types of things did you need to do?
2. Tell us how you work with families to build trusting relationships. Why is this important?
3. Tell us about your knowledge of co-production and working in projects where the client voice is central to service-delivery. Why do you think that would be important in this role?
We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced plus barred list DBS check.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Additional discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
Registered Charity
51 - 100
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day with PDSA
At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.
If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.
About the role
You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.
Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.
Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.
What you’ll do
- Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
- Handle inbound calls related to fundraising with empathy and professionalism.
- Achieve personal and team income, service and quality targets.
- Build positive relationships with supporters through excellent communication and listening skills.
- Ensure accuracy and compliance with Data Protection and fundraising regulations.
- Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.
About you
You’ll bring:
- Experience working towards financial or operational targets.
- Excellent telephone and listening skills, with the ability to build rapport.
- A positive, solutions-focused approach.
- Confidence using computer systems and managing data accurately.
Desirable experience includes:
- Customer service or complaint handling.
- Fundraising, sales or supporter engagement.
What We Offer
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits, including:
- 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
- Special days off, including:
- A paid Volunteering Day
- A Celebration Day for something meaningful to you
- A dedicated Wellbeing Day to focus on yourself
- Generous pension scheme – up to 10% employer contributions
- Free Life Assurance (4 x annual salary)
- Enhanced family leave (maternity, adoption & paternity)
- Retail, travel & leisure discounts through Fetch platform
- 15% discount on PDSA Pet Insurance plus access to staff vet services for pets
About PDSA
As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
Thank you!
Join the innovative Bolton Listening Lounge, providing adults in Bolton with mental health and wellbeing support. Working in partnership with Greater Manchester Mental Health Foundation Trust and Family Action, the Bolton Listening Lounge is a collaborative approach to providing mental health and wellbeing support from late afternoon into the evening. It provides a safe space for people who are experiencing mental distress or who feel that they are going through a personal crisis. Our staff will offer low level calming interventions and one to one support to identify the cause of the emotional distress and to put in place a plan including signposting and referring on to other organisations and services.
We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living, with a strong track-record of working with individuals and their families to deliver positive outcomes. You will provide leadership to a small team of Support, Time and Recovery workers and demonstrate a commitment to a one team approach. You will have demonstrable experience of supporting staff or volunteers in their role and aptitude for managing professional relationships.
You will have a strong track record in service delivery and a focus on quality, performance, safeguarding and management controls. With a client-facing approach, you will be passionate about engaging our service users in all aspects of our work including co-production. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key commissioners and future funders, while developing partnerships that will continue to evolve and effectively meet the needs of everyone the service supports.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at MhIST. We know that greater diversity will lead to even greater results and strive for our workforce to be truly representative of the diverse communities we support.
Registered Charity
21 - 50
To deliver a friendly, safe and positive environment for people with mental health problems. Giving people the skills and tools to self-manage.
The client requests no contact from agencies or media sales.