Family support team leader jobs

We are looking for a Community Fundraising Manager who will focus on leadership and net income growth of the Community Fundraising (CFR) team, who are based across the UK. The post holder will lead and manage the three regional engagement Officers, taking responsibility in actively supporting them to achieve in their posts. 

To succeed in the role, you will need entrepreneurial thinking as well as being able to collaborate with colleagues across the UK to ensure consistent support for staff and volunteers, ensuring our community fundraising activities are delivered well, in a timely manner whilst always being mindful of the return on investment.  The Community Fundraising Manager will be responsible for the delivery and growth of this area of fundraising and will be expected to meeting annual income targets and ensuring effective budget management.

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of three years’ experience in Community Fundraising or a similar fundraising role, with experience in leading geographically dispersed teams and driving sustainable income growth within a charity or nonprofit setting. You should have a strong track record in managing and developing staff, ideally having overseen regional or community-based officers, with the ability to motivate, coach, and support individuals to achieve fundraising goals. Experience in community fundraising is essential, including planning and delivering a portfolio of activities, nurturing supporter relationships, and ensuring volunteers receive consistent, high-quality support. The role also requires proven ability in budget management, forecasting, and meeting annual income targets.

Success in this role calls for an entrepreneurial and strategic mindset, capable of identifying new opportunities for income generation while ensuring strong return on investment. The post holder must be highly collaborative, able to work effectively with colleagues across regions to drive alignment and deliver well-coordinated campaigns. Strong organisational and project-management skills are key, enabling the manager to oversee multiple initiatives delivered on time and to a high standard. Ultimately, the role requires a confident leader who can balance creativity with operational excellence, ensuring the community fundraising programme continues to grow and deliver meaningful impact.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary

The annual salary range for the post is between £35,000 up to £42,000 per annum, depending upon experience.

Benefits

6 weeks holiday, plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Principal Programme Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Principal Programme Manager – National Cycle Network

England

£42,323 per annum (pro rata for part time)

Ref: 127REC

37.5 hours per week – we are happy to talk flexible working

Base: Hybrid with the opportunity to work in any of our Walk Wheel Cycle Hubs in England

Contract: Permanent

INTRODUCTION

As set out in the Walk Wheel Cycle Trust’s 2025-30 Strategy, the NCN Directorate leads on the building of a walking, wheeling and cycling network that brings everyone closer to the places and people they love. The Directorate is organised into four distinct teams: Planning; Engagement; Delivery (England); Delivery (Scotland, Cymru and Northern Ireland). This role sits within the Delivery team in England. Regular travel will be required. 

ABOUT THE ROLE

Team: Delivery/ England

In this role, you are a senior leader responsible for driving major portfolios and programmes that support the National Cycle Network. You work closely with the Head of Delivery for England to make sure projects are well‑managed, stay within budget, and are completed on time. Your work must align with the organisation’s strategy and business plan.

You provide strategic direction, oversee programmes and projects, plan effectively, and build strong relationships with partners. You also lead and support your team to ensure that the work is high‑quality and sustainable.

This role is ideal for someone who enjoys programme, project and budget management, motivating teams and building relationships with stakeholders. 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Expertise in the principles and standard practices within active travel infrastructure.
• Thorough knowledge of transport policy and planning and detailed knowledge of local and regional transport planning processes, policies, priorities and nuances.
• Thorough working knowledge of health and safety legislation and practice, including construction regulations and risk assessments.
• Proven experience of using design packages and mapping software.
• Competence in the use of MS Office

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 01 February 2026
• Interviews will be held via Microsoft Teams during the week of 16 February 2026. To apply, please provide a C.V. and a Cover Letter.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.
• Please use the job description as the basis for writing your cover letter, with a focus on the Key Responsibilities section. 

Want to explore more roles?

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

We are looking for a Community Leader Programme Support Worker who will focus on engaging existing members of SLRA’s Community Leaders Programme and encouraging new members to join, through one-to-ones and grouplistening sessions. Through these listening activities, the role will identify the issues people are facing and barriers that exist to participating in the programme, and use this learning to help shape the monthly sessions, projects and actions, as well as the evaluation of the programme. This is a developmental role and focus will be on strengthening core skills through training opportunities and support from the team.

We would love to hear from you if you have: 

• Experience of community organising work, and participating or leading activities/workshops.
• Personal, lived experience of the impact of the UK immigration or asylum system.
• The ability to quickly build positive relationships with community members and colleagues.

Join us for a short information session on Tuesday 27th January 13:00-14:00 to find out more about the role ahead of applying,  find details on our website.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.   

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system. 

Salary: £26,650 - £32,600 per annum 

Hours: 35 hours per week, with one late evening and occasional weekends  

Contract: Permanent 

Location: Various local authority locations across Oxfordshire/Community settings 

Job reference number: 1636 

About Us: Here4YOUth Oxfordshire, part of Cranstoun, is a social justice and harm reduction charity with a global ambition. Our vision is to be a world-class leader in rebuilding lives, and our purpose is to inspire and empower people to live healthier and safer lives. We value being ambitious, creative, compassionate, collaborative, and respectful.

A word from one of our team members…

“ Being part of the Here4YOUth team at Cranstoun is incredibly rewarding. Every day, I see the difference we make in the lives of families and young people. The support, encouragement, and genuine care from colleagues creates an environment where you can truly grow and help others thrive.”

Job Purpose: Support families affected by substance use by delivering a whole family programme. You will help strengthen family resilience, improve communication, and support positive change for children, young people, and their families in Oxfordshire.

• Deliver the Cranstoun Here4YOUth Whole Family Programme, including comprehensive whole-family assessments exploring challenges, coping strategies, and readiness for change.

• Lead the co-ordination of group interventions for children, young people, and whole families.

• Contribute to service evaluations and service level reporting

• Mentor and participate in induction for volunteers within the family service.

• Provide guidance and peer supervision to team members working with children and young people who are affected by substance use

• Use trauma-informed and evidence-based approaches in your work and facilitate practical activities for engagement and skill-building, including mindfulness and grounding techniques.

Person Specification:

• Experience of community engagement and delivering group work.

• Ability to work effectively both independently and as part of a team as well as a strong ability to liaise with and build effective working relationships with other agencies.

• Good written and verbal communication skills.

• Experience working with families and young people affected by substance use or similar challenges is highly desirable.

• Willingness to undertake relevant training (e.g., Drawing & Talking, group skills, internal programme delivery).

• Excellent understanding of safeguarding, harm reduction principles, and multi-agency working.

• High standard of IT and case management skills and ability to support others through basic IT tasks as needed.

• Ability to manage own time, prioritise activities, and maintain accountability and support others to do this.

• Cultural awareness, sensitivity, and ability to work non-judgementally in all arenas.

Benefits: As part of joining Cranstoun, and successfully completing your probation period, you will be able to access a diverse benefits package including access to store discounts, a car lease scheme, gym membership discounts, health cash plans and a yearly wellbeing day on top of annual leave. 

To find out more about this role and to apply, please visit the website via the apply button.

Closing date: 26 January 2026. 

Additional Information: This post will be subject to an Enhanced DBS Disclosure. Due to the nature of the role, being a driver is essential, with access to a car and business insurance required. 

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582

Are you ready to help shape learning that truly supports people to thrive?

Strong learning underpins how we support our community, and at the Motor Neurone Disease (MND) Association the Learning and Development Manager will help shape the skills and confidence that move us forward.

As our Learning and Development Manager you will strengthen how we grow skills, build confidence and support all our people including staff and volunteers. A key part of this role is a genuine passion for delivering hands-on, engaging training that brings learning to life and supports people in a practical, meaningful way. You will guide the development of an inclusive learning culture that helps our teams work well together and prepares us for the future. You will join a supportive environment where we think big and focus on what matters most.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week.

Key Responsibilities

• Create a clear, phased L&D roadmap that takes us from solid foundations to more modern and digital learning approaches
• Develop and deliver programmes that strengthen skills across all levels, with a strong focus on supporting managers and leaders
• Support and develop L&D team members
• Design and deliver regular learning opportunities including workshops, e-learning and practical sessions that support change and everyday effectiveness
• Use learning insights and data to understand successes, needs and inform planning
• Support a joined-up L&D partnering approach to offer tailored guidance to teams
• Lead and coordinate L&D projects and change initiatives in collaboration with leaders and experts
• Ensure all learning is inclusive and accessible for everyone
• Manage the L&D budget carefully and maximise value from the Apprenticeship Levy

About You

• Proven experience building or developing an L&D function from the ground up, ideally in a charity or purpose-led setting
• Strong background in blended learning across in-person, virtual and digital formats
• Solid project management experience, including LMS oversight
• Confident using data and insights to understand impact and inform decisions
• Good understanding of learning theories, best practice and emerging digital tools
• Professional study or equivalent experience in Education or Learning & Development

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

Interviews are due to take place on Tuesday 24th February, face-to-face in London.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

If you enjoy building strong relationships, finding practical solutions and working collaboratively, we’d love to hear from you. Join us as our Learning and Development Manager and help shape a confident, future-ready workforce.

We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.

If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.

Why this role matters

 Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.

At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.

Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.

As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.

This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.

 Key Responsibilities

 Operational Leadership & Systems Development

• Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
• Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
• Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
• Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.

 Project Oversight & Delivery

• Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
• Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
• Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.

Financial & Resource Management

• Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
• Contribute to financial forecasting and scenario planning from an operational perspective.

Organisational Resilience & Adaptability

• Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
• Lead operational risk management and ensure continuity of delivery under changing circumstances.
• Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.

Team & Stakeholder Management

• Line-manage project coordinators.
• Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
• Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.

Person Specification

 We’re looking for someone who:

• Has significant relevant experience in operations management.
• Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
• Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
• Understands data protection, compliance and risk.
• Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
• Has strong financial literacy and experience with budgets, forecasting and resource planning.
• Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
• Communicates clearly, constructively and collaboratively.
• Shares our belief in dignity, community, independence and the right to good food.

 Why join us?

• A senior leadership role with genuine influence in a mission-driven charity.
• The opportunity to shape and strengthen the systems that will support national growth.
• Work that contributes directly to fairer, healthier, more dignified food access across the UK.
• A culture that values flexibility, clear thinking, integrity and adaptability.

Use of AI in applications

We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. 

To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.

 Additional information

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Interview dates

• First stage interview - Thursday 19th Feb online via Teams
• Second stage interview - Thursday 26th Feb in person in a central London location TBC

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, Regional Spine points 37-33
• Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
• PCS Birmingham

Successful candidates for the Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Thursday 22 January 2026

Interviews will be in person: Thursday 5 February 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 0226

Grade: Band 3, Birmingham

Salary:

Spine points 37- 33

Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: PCS Birmingham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 0226

Date: January 2026

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Overview:

We are looking for a Digital Engagement and Outreach Lead to join our busy team.

This entry-level role will work across our organisation, and the successful candidate will gain valuable experience across areas including strategic thinking and digital planning, digital tools and AI integration, cross-team collaboration and communication, and measuring impact.

Reporting to the Deputy CEO, the successful candidate will be responsible for exploring and introducing innovative digital solutions across teams. Main duties will include: assessing current capabilities and objectives, identifying opportunities for ethical and impactful innovation, researching and testing initiatives that increase capacity and improve efficiency, and creating accessible guidance and training for staff and volunteers.In addition, the candidate will also be responsible for some administrative functions.

This is a great opportunity for someone looking to build a career in digital transformation, ethical tech, or nonprofit innovation, with real-world experience and meaningful impact.

This role is being funded by the Rank Foundation’s Time to Shine programme. This is a leadership programme to address both the increasing demands of the social sector to improve business capability skills and to address the wide-spread challenge of under-employment faced by many people.

As well as providing valuable funding for the position, the Time to Shine programme also incorporates a range of personal and professional development activities for the Time to Shine leader, their line manager and in turn, the whole organisation. Alongside your main duties listed here, the successful candidate will also participate in a structured programme of learning sessions (including residentials) to help your own development and progress as an emerging leader.

About CFAB:

CFAB supports children on the move between the UK and other countries and children who are

separated from their family in another country. The complexities of migration and international

separation can make many of these children particularly hard to support and particularly vulnerable

to abuse and exploitation. We ensure that children in these circumstances enjoy the same care,

protection and right to a family life as we would want for any child.

We are the only UK representative of the International Social Service network, and the only charity

in the UK with a dedicated international social work team. We are proud to have royal patronage

from HRH, Princess Alexandra.

Person specification: (Skills, Abilities, Knowledge and Experience)

• Excellent communication skills – both written and verbal

• Motivated and enthusiastic

• Attention to detail

• Highly organised with excellent time-management skills

• Basic familiarity with computers and Microsoft Office packages (Outlook, Word)

• A working knowledge of digital platforms and awareness of their ethical impact

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners

Supported Employment Coach - Oxfordshire, Bicester and Banbury

Location: Home-based with travel across Bristol & South Gloucestershire

Salary: £27,000 per annum plus benefits  -33 days annual holiday (incl. bank holidays)

Hours: Full-time, 37.5 hours (flexible working)

Contract: 1‑year fixed-term contract, with potential for extension dependent on future funding

​ Are you passionate about transforming lives through meaningful employment opportunities?

We have an exciting opportunity for a Supported Employment Coach to join our Ready, Willing & Able Supported Employment team to work with people in our SeeAbility homes to secure and sustain employment. Established in 2021, Ready, Willing and Able is looking to expand grow.  This role is an exciting opportunity to spearhead our presence in Oxfordshire for the first time.

The Opportunity

Join SeeAbility’s Ready, Willing & Able team and help transform lives through employment.

We’re looking for a passionate and creative Supported Employment Coach to support people with learning disabilities and autism to achieve their career ambitions. You’ll work closely with individuals and employers to break down barriers and create inclusive workplaces. Since launching in 2021, Ready, Willing & Able has been breaking down employment barriers and proving that with the right support, everyone can achieve their professional ambitions.

What makes this role special:​​

• Lead our exciting expansion into a new region
• Work directly with inspiring individuals to achieve life-changing career goals
• Join a creative, boundary-pushing team that thinks outside the box
• Make a tangible impact on workplace inclusion across Oxfordshire 

The ideal candidate will:

• Share our unwavering belief that paid work is positive and possible for everyone
• Have proven experience supporting people with learning disabilities and autism to achieve their goals
• Be passionate about workplace inclusion and breaking down employment barriers
• Demonstrate creativity and innovation in their approach to coaching
• Have experience with the five-stage Supported Employment model (desirable but not essential)

You will thrive in this role if you:

• Have high expectations for yourself and the people you support into work
• Enjoy building meaningful relationships and tailored support plans
• Are comfortable working independently from home while travelling across Oxfordshire
• Can identify opportunities and deliver personalised coaching that leads to sustainable employment

Professional Growth:

• Join a recognised leader in disability support services
• Work with an innovative team that's reshaping supported employment
• Opportunity to shape and grow our Oxfordshire presence
• Continuous professional development and training

About SeeAbility 

For decades, SeeAbility has been providing extraordinary support and championing better eye care and supported living support, for people with learning disabilities and autism. We don't just support people – we empower them to challenge expectations and achieve extraordinary things every day.

Our Ready, Willing & Able programme represents our commitment to employment equality. We believe that everyone deserves the dignity, purpose, and financial independence that comes with meaningful work. Our team doesn't just find jobs – we create career pathways that align with individual ambitions and strengths.

Ready to Make a Difference?

If you're ready to join a team that's genuinely changing lives and transforming communities, we want to hear from you. This isn't just a job – it's an opportunity to be part of something revolutionary in supported employment. 

Why join us?   

Your development and appreciation 

• Annual excellence awards 

• Long service awards every 5 years and recognition 

• Development Discussions: Opportunity to discuss your progress and your future 

• Leadership development academy for the next steps in your career 

Your work-life balance 

• 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service) 

• Life events: Time off when you need it most 

• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years 
• Buy or sell annual leave scheme

• Enhanced Family-Friendly Pay 

• Paid Fertility Leave 

• Carers Leave available 

Your money goes further 

• £500 monthly bonus scheme for two lucky colleagues

• Eligible for Blue Light Card discounts 

• Discounts and cashback at hundreds of shops, restaurants and activities 

• Access to Tickets for Good 

• Pay reviews and commitment to pay competitive rates 

• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

• Paid DBS and renewals 

• Season ticket loans 
   
• Advance Pay/Savings  scheme using WageStream app

Your wellbeing counts 

• Cycle to Work scheme 

• Life assurance of 2x annual salary 

• Free 24/7 employee assistance programme for advice and support 

• Free eye test

• Discounted Gym Membership 

• Dedicated in house Wellbeing Coach for your team 

Safeguarding and Promoting Welfare 

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding. 

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university. 

You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.

You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.

About You:

• You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
• You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
• You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
• You are experienced in person-centred support planning and risk assessment.
• You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.

Please view our application pack and visit our website for more information.

Supported Employment Coach - Oxfordshire, Bicester and Banbury

Location: Home-based with travel across Oxfordshire, Bicester and Banbury with the exception of travel to other meetings and events. 

Salary: £27,000 per annum plus benefits  -33 days annual holiday (incl. bank holidays)

Hours: Full-time, 37.5 hours (flexible working)

Contract: 1‑year fixed-term contract, with potential for extension dependent on future funding

​ Are you passionate about transforming lives through meaningful employment opportunities?

We have an exciting opportunity for a Supported Employment Coach to join our Ready, Willing & Able Supported Employment team to work with people in our SeeAbility homes to secure and sustain employment. Established in 2021, Ready, Willing and Able is looking to expand grow.  This role is an exciting opportunity to spearhead our presence in Oxfordshire for the first time.

The Opportunity

Join SeeAbility’s Ready, Willing & Able team and help transform lives through employment.

We’re looking for a passionate and creative Supported Employment Coach to support people with learning disabilities and autism to achieve their career ambitions. You’ll work closely with individuals and employers to break down barriers and create inclusive workplaces. Since launching in 2021, Ready, Willing & Able has been breaking down employment barriers and proving that with the right support, everyone can achieve their professional ambitions.

What makes this role special:​​

• Lead our exciting expansion into a new region
• Work directly with inspiring individuals to achieve life-changing career goals
• Join a creative, boundary-pushing team that thinks outside the box
• Make a tangible impact on workplace inclusion across Oxfordshire 

The ideal candidate will:

• Share our unwavering belief that paid work is positive and possible for everyone
• Have proven experience supporting people with learning disabilities and autism to achieve their goals
• Be passionate about workplace inclusion and breaking down employment barriers
• Demonstrate creativity and innovation in their approach to coaching
• Have experience with the five-stage Supported Employment model (desirable but not essential)

You will thrive in this role if you:

• Have high expectations for yourself and the people you support into work
• Enjoy building meaningful relationships and tailored support plans
• Are comfortable working independently from home while travelling across Oxfordshire
• Can identify opportunities and deliver personalised coaching that leads to sustainable employment

Professional Growth:

• Join a recognised leader in disability support services
• Work with an innovative team that's reshaping supported employment
• Opportunity to shape and grow our Oxfordshire presence
• Continuous professional development and training

About SeeAbility 

For decades, SeeAbility has been providing extraordinary support and championing better eye care and supported living support, for people with learning disabilities and autism. We don't just support people – we empower them to challenge expectations and achieve extraordinary things every day.

Our Ready, Willing & Able programme represents our commitment to employment equality. We believe that everyone deserves the dignity, purpose, and financial independence that comes with meaningful work. Our team doesn't just find jobs – we create career pathways that align with individual ambitions and strengths.

Ready to Make a Difference?

If you're ready to join a team that's genuinely changing lives and transforming communities, we want to hear from you. This isn't just a job – it's an opportunity to be part of something revolutionary in supported employment. 

Why join us?   

Your development and appreciation 

• Annual excellence awards 

• Long service awards every 5 years and recognition 

• Development Discussions: Opportunity to discuss your progress and your future 

• Leadership development academy for the next steps in your career 

Your work-life balance 

• 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service) 

• Life events: Time off when you need it most 

• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years 
• Buy or sell annual leave scheme

• Enhanced Family-Friendly Pay 

• Paid Fertility Leave 

• Carers Leave available 

Your money goes further 

• £500 monthly bonus scheme for two lucky colleagues

• Eligible for Blue Light Card discounts 

• Discounts and cashback at hundreds of shops, restaurants and activities 

• Access to Tickets for Good 

• Pay reviews and commitment to pay competitive rates 

• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

• Paid DBS and renewals 

• Season ticket loans 
   
• Advance Pay/Savings  scheme using WageStream app

Your wellbeing counts 

• Cycle to Work scheme 

• Life assurance of 2x annual salary 

• Free 24/7 employee assistance programme for advice and support 

• Free eye test

• Discounted Gym Membership 

• Dedicated in house Wellbeing Coach for your team 

Safeguarding and Promoting Welfare 

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding. 

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

Are you the experienced charity leader that will take our operational delivery to the next level?

The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.

About FFLAG

FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.

Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.

We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides.  We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies. 

In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights. 

What this job is all about

Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members

Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:

• Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
• Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
• Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
• Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
• Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.

What else might you be involved in?

Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above.  This could include helping us to: 

• Monitor and report on operational performance, identifying opportunities for innovation and growth.
• Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
• Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
• Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.

What are the skills and attributes you will need to be successful?

As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.  

In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:

• Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
• Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
• Governance: Knowledge of UK charity governance and regulatory compliance.
• People Management: Confident in leading, motivating, and developing a small team and volunteers.
• Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.

As an experienced leader we would also expect you to have:

• Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
• Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
• Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
• Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
• Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.

Why join us?

FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver. 

That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services. 

We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.  

How to apply

Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.

We plan to do first-round interviews through February and are hoping to appoint to the role in March.

Closing date for applications is Friday 30th January.

Reporting to: Service Manager

Contract Type: Permanent

Location: Baca office, Cambridge, England. The role may require regular travel to locations where Baca’s services are delivered.

Salary: £31,200 per annum for full time hours. Equivalent to £18,720 per annum for 22.5 hours. The role also comes with an allowance of £2,301 (pro rata) for Cambridge cost of living.

Working hours: 22.5 hours a week.

About Baca: Baca is dedicated to supporting young refugees aged 16 to 18. Our mission is to empower these young individuals to become positive, independent contributors to society. We are looking for a passionate and dedicated Creative Arts Therapist to join our team and lead the delivery of our arts therapy program.

Overall Purpose: To use creative therapy methods to help young people express their emotions, process their emotional wellbeing, and build inner resilience for a brighter future.

Key Responsibilities:

• Lead therapeutic interventions using creative modalities (art, dance, drama, or music) to enhance young people's resilience and emotional wellbeing.
• Collaborate with a multi-disciplinary team and external partners to deliver comprehensive support.
• Support young people in achieving outcomes such as increased personal safety, improved physical and emotional wellbeing, and greater engagement in education, employment, and social activities.
• Assess emotional health needs and recommend improvements, while sensitively challenging young people to develop positive routines and habits.
• Deliver therapeutic sessions (both 1-to-1 and group) in a safe and secure environment.
• Contribute to team discussions and refer young people to other mental health professionals as needed.
• Enable young people to express themselves creatively and culturally, fostering confidence and resilience.
• Ensure all young people are safeguarded from harm and supported to self-protect.
• Maintain session notes, therapy spaces, and materials, and handle administrative tasks.
• Participate in meetings, training, and professional development opportunities.
• Embrace and practice Baca's Vision, Mission, and Values in daily activities.

Personal Specification:

• A qualified art therapist registered with the Health & Care Professions Council (HCPC) and the British Association of Art Therapists (BAAT) (or equivalent for your modality).
• Passionate about Baca's mission and values, and able to lead by example.
• Supportive, approachable, responsible, reliable, and personable.
• Organised, creative, practical, and able to manage a varied workload.
• Excellent team player with strong interpersonal skills.
• Strong Microsoft Office skills
• Ability to develop key external relationships and work well within a family-like organisational culture.
• Willingness to work flexible hours and travel across the UK as required.
• Enhanced DBS check required.
• Ability to drive/travel to all locations where Baca’s service is delivered .

Why Join Us?

• Make a real difference in the lives of vulnerable young people.
• Be part of a supportive and dynamic team.
• Opportunities for professional growth and development.

How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We do not offer sponsorship for this role.

Do you want to make a difference to local lives?

We are an independent local charity based in Bosham, Chichester offering exceptional end of life care to our patients and support to their loved ones. The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time, in our In Patient, Community, Living Well and Family Services teams.  We generate the majority of our funding through fundraising and our eleven charity shops.

With operating resources of around £10.5 million per year and a workforce of around 270 employees and c.500 volunteers, we provide our services and seek to live our values of Compassion, Excellence, Integrity, Responsibility, and Collaboration in all that we do.

We believe that the best care is delivered when people work together with openness, respect, and shared purpose. As we look to the future, we are focused on sustainability, and effective, visible leadership across the organisation so that we can continue to provide our vital services for years to come.

The Role

We are seeking an experienced and values-driven Director of Finance  to join our Senior Management Team (SMT) and help lead the hospice as a whole. Click on redirect to recruiter to view full job details.

This is far more than a technical finance role. As a key member of the SMT, the Director of Finance will hold collective responsibility for the overall leadership, culture, performance, and strategic direction of the organisation, working collaboratively with fellow senior leaders to ensure our values shape decision-making at every level.

Alongside strategic financial leadership, the role includes senior oversight of Facilities and IT, recognising the vital role these services play in the provision of safe and effective services.  The role also operates as Company Secretary and takes responsibility for information governance.

Reporting to the Chief Executive, the Director of Finance will work closely with Trustees, senior colleagues, and external partners to ensure the hospice remains financially sustainable, well-governed, and resilient. 

About You

You will be a senior finance leader who combines professional expertise with strong interpersonal skills and a clear commitment to values-based leadership. You will bring:

• A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA, or equivalent).
• Significant senior-level financial leadership experience, ideally within a charity, healthcare, public sector, or complex not-for-profit environment.
• Experience of working closely with Boards or Trustees and contributing at a strategic level.
• The ability to lead collaboratively beyond finance, with credibility and interest in areas such as Facilities and IT.
• A genuine commitment to leading with Compassion, Excellence, Integrity, Responsibility, and Collaboration.

We offer our employees:

• Generous annual leave starting at 27 days, rising to 33, plus Bank Holidays, and an opportunity to buy / sell annual leave days
• Continuation of NHS Pension Scheme membership or membership of our workplace pension with 7.5% employer contribution
• Life Assurance Scheme, Employee Assistance Programme, contributory Health Cash Plan, and a range of discounts.

Equality, Diversity and Inclusion at St Wilfrid's

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. 

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role. As a signatory to the Armed Forces Covenant and member of the Defence Employer Recognitions Scheme, we’re also keen to support applications from members of the Armed Forces family. If your Armed Forces-related circumstances mean that a conventional application and interview process might be difficult, let us know.