Childrens Support Worker

Salary: £21,682 per Annum

Location: London, Lambeth 

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

We are recruiting for a Children’s Support Worker to work at our service in Lambeth supporting those who experience violence against women and girls in location.

We are looking to recruit a female candidate with experience in working with children and a recognised qualification such as an NNEB, QCF or NVQ level 3.  You will be responsible for organising and providing play activities for children and will work closely with location workers to provide practical information and assistance to women about local services for children, such as play schemes, nursery or schools.

The successful candidate will be able to work as part of a multi-disciplinary team supporting women and children escaping domestic violence and other forms of violence against women and girls.  You will have good communication and team work skills and be able to use your own initiative.  You will show strong organisational and administration skills. 

The ability to build a rapport and trust with children and their mothers is essential in this work. Experience of supporting children and families who have experienced domestic violence or other forms of violence against women and girls is desirable.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme

Closing Date: 9:00am, Monday 31 January 2022

Interview Date: w/c 07 February 2022

This is a Full time Permanent role with 37.5 Hours working Monday to Friday

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Childrens Support Worker

Salary: £10,841 (full time equivalent salary £21,682)

Location: London, Redbridge

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

We are recruiting for a Children’s Support Worker to work at our service in Redbridge supporting those who experience violence against women and girls in location

We are looking to recruit a female candidate with experience in working with children and a recognised qualification such as an NNEB, QCF or NVQ level 3. In this role you will be responsible for organising and providing play activities for children and will work closely with location workers to provide practical information and assistance to women about local services for children, such as play schemes, nursery or schools.

The job involves working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse.  A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment.

The successful candidate will be able to work as part of a multi-disciplinary team supporting women and children escaping domestic violence and other forms of violence against women and girls.  You will have good communication and team work skills and be able to use your own initiative.  You will show strong organisational and administration skills. 

The ability to build a rapport and trust with children and their mothers is essential in this work. Experience of supporting children and families who have experienced domestic violence or other forms of violence against women and girls is desirable.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme

Closing Date: 9:00am, Monday 31 January 2022

Interview Date: week commencing 07 February 2022

This is a part time (18.75hours a week) fixed term contract endind 22 August 2022

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

- Stoke-on-Trent Community Drug and Alcohol Service offers support to adults and young people who are concerned about their drug and alcohol use.

Our Stoke Community Drug and Alcohol service is looking for an individual to join our team. The role will be a Recovery Worker with a lead on families within our service. This includes a caseload of pre and post natal clients, clients with safeguarding contact, working within our partnership agencies including the local hospital and regular communication with partner agencies including Social care and Specialist Midwives.

Ideally you will have experience of working in a health social care/substance misuse setting. Safeguarding experience and working with families is preferable. We are looking for positive and motivated candidates who are able to communicate with a wide range of people and in different settings. You will also be results driven, highly organised with excellent time management skills.

Further information

This job is subject to a Disclosure and Barring Service (DBS) check at an enhanced level with Barred List(s).

This is a permanent full time position for 37.5 hours per week.

Interviews may be held virtually via Google meet on the 16 February 2022.

This is an exciting time to join Depaul UK. We have a brand new opportunity for four Support Workers to assist in the development and delivery of our new 16 bed Holistic Assessment Service in partnership with the GLA. This is a specialist service, based in Brent London, delivering support to non-UK nationals with unclear status/entitlements and complex needs. In return, you will receive a competitive salary of £23,304 Per Annum Plus Pension and Other Benefits.

Rota: Shifts will be on a rota basis which may include unsociable hours and weekends

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness.

The Support Worker Role: 

The project will be delivered with the Enabling Assessment Service London (EASL) subcontracted to deliver mental health support, as well as the Lewisham Refugee and Migrant Network (LRMN) subcontracted to deliver immigration advice and support.

As a Support Worker will be responsible for a small caseload of complex needs clients and through assessments, consultation and casework you will help stabilise our client's status, You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and ensure a positive and successful move on process.

The official job title for this position is Progression Coach.

What will ideally support your success in this role?

• A knowledge and understanding of Risk Assessments and Support Planning.
• Experience of working with non-UK nationals, clients with mental health and or drug/alcohol dependency
• Ability to work with clients whose behaviour is personally challenging.
• Ability to establish and maintain professional relationships and boundaries with clients.
• Experience working in partnership with multi agency teams, including social workers, immigration and mental health professionals.

 What’s it like to work at Depaul UK?

• Flexible working and family-friendly policies
• Access to Perkbox giving you deals and discounts for a wide range of brands
• Up to 7% contributory pension
• Paid training & personal E-Learning portal
• Sabbatical leave
• Health cash plan
• Paid DBS
• Death in service
• Cycle to work scheme

If this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Support Worker applications: Friday 4th February 2022 at 23:59

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

This is an exciting time to join Depaul UK. We have a fantastic new opportunity for two Support Workers to work alongside young people and empower them to live independently. They will join the team in Bromley / Orpinton, London, on a full-time, permanent basis. In return you will receive a competitive salary of £23,304 Per Annum Plus Pension and Other Benefits.

The Support Worker Role: 

As a Support Worker you will devise individual support plans for our young people and help them to develop their independent living skills. You will also support them in accessing training, employment, education and opportunities to volunteer.

This service is accommodation based and you will provide a move on service to clients in supported or community-based accommodation.

This role is being advertised as a Support Worker but on appointment your job title will be Progression Coach.

There are two positions available for this post, please see our rota's attached and indicate a preference when applying.

The ideal Support Worker:

• You will have excellent communication skills and be committed to the values and ethos of Depaul UK.
• Great experience working with young people or those who have experienced homelessness
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Ability to demonstrate clear understanding of safeguarding requirements and procedures

 What’s it like to work at Depaul UK?

• Flexible working pattern and family-friendly policies
• Access to Perkbox giving you deals and discounts for a wide range of brands
• Up to 7% contributory pension
• Paid training & personal E-Learning portal
• Sabbatical leave
• Health cash plan
• Paid DBS
• Death in service
• Cycle to work scheme

If this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Support Worker applications: Friday 28th January at 12:00 pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

We help children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies. We also provide training to professionals, equipping them to provide the best possible care to bereaved families.

Child Death Family Liaison Coordinator
Hours: Part time 21 hours (3 days) per week
Contract: Fixed Term Contract to December 2022
Salary: £26,000 per annum (inclusive of London Weighting), pro rata
Reporting to: Director of Bereavement Support and Education and daily to the CDR Hub Deputy Manager.
Base: Home based with occasional office-based working in Newham

Would you like bring your expertise, skills and experience to the third sector and contribute to essential work supporting the Child Death Review Hub team? Are you passionate about supporting, parents and families, and the professionals who work with them?

The Child Death Review (CDR) Hub team works across the WEL and C&H (Waltham Forest and East London, Newham, and City & Hackney) 5-area footprint, with Newham being the Lead borough in partnership with Child Bereavement UK are looking to recruit a talented and highly motivated individual to work with the CDR Hub team to ensure that families are supported and engaged with at all stages in the review of their child’s death.

This includes parents and carers being informed about the review process, being given the opportunity to contribute to investigations and meetings, and to be informed of the outcomes from the post-mortem examination and/or other investigations (where relevant); and to contribute to the child death review meeting.

Application closing date: Thursday 3rd February
Interviews: Thursday 16th February 
Applications will be reviewed, and interviews offered, on an on-going basis.
We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

To Apply and for More Information:

If you would like to find out more about this position, please click the apply button to be directed to our website. 

Child Bereavement UK recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, particularly where we are under-represented; currently, this includes disabled people, LGBTQ+ and those from those from ethnically diverse groups.

No agencies please.

We have an excellent opportunity for an Outreach Worker working for one of the UK's leading homelessness charities. The role will be focused on working with the street homeless population of a central London borough, engaging with them and referring into to services including day centres and other community-based services which offer assessment and support.

Responsibilities Include:

• Keyworking a caseload of clients
• Providing advice on services available to homeless clients
• Liaising with a range of specialist agencies on clients behalf and providing follow up appointments for homeless clients
• Preventing homeless clients engaging in street activity e.g. street drinking
• Driving to and taking homeless clients to services providing support

Candidate Needs:

• Experience of conducting homelessness assessment
• Knowledge of services to refer to within the local area
• Previous experience of street outreach work with homeless clients is desirable
• An enhanced DBS check issued within the last 12 months or registered to the online update service
• Ability to work unsociable hours, early mornings and late nights

If you are interested in this position please apply and contact us immediately.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service

In this role you will have opportunity to design and deliver innovative youth support programmes & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one- to- one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.

You will have lead responsibility for our LGBTQ+ Young Peoples Service, including promotion, marketing & administration, along with the induction, support & supervision of sessional staff & volunteers.

Initially most of this work will take place remotely, via home-based working, until elop commences its Covid recovery transition back to fully in-person services and/ or hybrid services.

elop – is a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

Full time: 37 hours per week

You must be available to work Tuesday afternoon & evenings & occasional weekends

Salary: £24,050 incl. London Weighting

Closing deadline for submission of application:9am Friday 28 January 2022

Interviews will take place during office hours on: Wednesday 2 February 2022

We have an exciting opportunity for an Outreach Worker – Community Intervention Team to join us based in London. You will join us on a full time, fixed term basis for 18 months, and in return, you will receive a competitive salary of £28,981 per annum (NJC Scale point range 19-22) incl LW + pension and other benefits.

About Passage Community Service:

As we emerge from the pandemic, the Passage has worked hard to review how we deliver services with an important focus on reflecting our learning in how we support the people and communities we work with.  Our new service model focuses on prevention, a renewed sense of urgency to end homelessness, collaboration, ambition for the people we work with and advocacy for social justice.

About the role:

As the Outreach Worker, you will support a reduction in rough sleeping and address associated daytime street activity in the local area in Westminster by engaging with and providing advice, support and assistance to enable rough sleepers to access and/or maintain their accommodation and other services relevant to their needs.

An enhanced DBS check is required as this position will involve working directly with vulnerable adults

Key responsibilities of our Outreach Worker will include:

• Engaging with and gathering intelligence around clients bedding down and/or involved in street activity on the streets in and around central and south Westminster to build relationships and offer support to improve the health and wellbeing through:
  - Close partnership working with the commissioned outreach service, Resource Centre teams and other agencies to provide the most appropriate support and service to individuals in the locality.
  - Referrals to specialist services, such as substance misuse, welfare rights, mediation, medical and legal services as appropriate
• Taking a multi-agency problem solving approach, working in collaboration regarding street counts, case conferences and joint work with other agencies involved with the client.  Please note that though this role will joint work with enforcement teams to help address ASB and any criminal activity locally it will be focused on providing the health and social care aspect of support to clients who may be undergoing an enforcement action.
• Using The Passage Resource Centre as a base, undertake client work and administration as detailed in the staff rota, undertaking flexible duties to cover for sickness and holidays, as required.
• Assisting in the promotion of the work of The Passage to our partners, government, funders, press and media, and visitors and raise awareness of homelessness provision in Westminster and related services via presentations for Stakeholders
• Attending fortnightly Victoria Business Improvement District (BID) or Northbank BID team meetings and ensuring a weekly colocation at their offices to develop and build on existing working relationships with the BID teams.
• Maintaining individual, up to date and accurate client data by inputting it into our case management database and CHAIN, the pan London database.
• Taking part in pan-Westminster operations and audits as requested by the Prevention and Partnerships Manager

Our ideal Outreach Worker will have the following skills, experience, and knowledge:

Experience

• Experience of multi agency working to achieve positive outcomes for people experiencing homelessness
• Working flexibly in different locations (including the streets), and at different times as directed by client needs and management.
• Experience of assessing client needs and supporting clients to address their needs through assertive case management.
• A client-centred recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies in a detached street environment.

Knowledge

• Understanding the support needs of the street populations with complex health, and housing needs.
• Knowledge of the services and legislative environment regarding housing, ASB, health, work and immigration as it relates to homeless people
• Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.

Experience and Knowledge will need to be demonstrated on the application form.

Closing date: 26th January 2022
Interview date: 2nd February 2022

If you would like to join us in the role of Outreach Worker, please click ‘apply’ now – we would love to hear from you!

This is an exciting time to join Depaul UK. This is an exciting time to join Depaul UK. We have a brand new opportunity for two Night Support Workers to assist in the development and delivery of our new 16 bed Holistic Assessment Service in partnership with the GLA. This is a specialist service, based in Brent London, delivering support to non-UK nationals with unclear status/entitlements and complex needs. In return, you'll earn a competitive salary of £22,025 Per Annum Plus Pension and Other Benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness.

The Night Support Worker Role: 

As Night Support Worker, you will be responsible for maintaining a safe, supportive environment covering a number of core work activities that includes preparing the accommodation for new clients to move into and supporting the clients to settle in. You will also ensure the safety and wellbeing of clients, volunteers and staff in the service at all times.

The project will be delivered with the Enabling Assessment Service London (EASL) subcontracted to deliver mental health support, as well as the Lewisham Refugee and Migrant Network (LRMN) subcontracted to deliver immigration advice and support.

Rota: Shifts will be on a rota basis which may include unsociable hours and weekends

On site parking is available for this role. 

What will ideally support your success in this role?

• Experience of working in a busy support or care environment
• Experiencing of working with non-UK nationals or those who have experienced homelessness
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others

 What’s it like to work at Depaul UK?

• Flexible working and family-friendly policies
• Access to Perkbox giving you deals and discounts for a wide range of brands
• Up to 7% contributory pension
• Paid training & personal E-Learning portal
• Sabbatical leave
• Health cash plan
• Paid DBS
• Death in service
• Cycle to work scheme

If this sounds like the perfect opportunity for you and you’d like to become our Night Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Night Support Worker applications: Friday 4th February 2022 at 23:59

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Job Title: Outreach Worker

Pay: £12-£15 per hour
Hours: 37.5 per week
Location: Hackney, London
Assignment: 6 Months+
Interview Date: ASAP Rota: Monday to Friday, 09:00 - 17:00

We are looking for both aspiring and experienced Outreach Workers to join our Hackney based client's outreach team. This fantastic opportunity will see you joining a superb service working across the borough of Hackney. If you want to make a substantial difference to the lives of vulnerable people sleeping rough, this is the role for you! This role will enable you to develop knowledge, techniques, and experience in an area of social care that is under enormous demand for help. Potentially opening numerous doors for the right, motivated individual, does this sound like you?

If you crave influence and responsibility within a team, this is a role where your voice is not only heard but contributes towards quick, satisfying outcomes, supporting rough sleepers into accommodation. Not only this but as an outreach worker you will work alongside other amazing likeminded individuals and agencies with the sole aim of reducing the number of people sleeping rough in Hackney.

As an Outreach Worker you will:

• Supporting rough sleepers to access appropriate social care services and accommodation options
• Be a first response to referrals, carrying out assessments with new rough sleepers met
• Support lead workers with responding to referrals and finding the best cause of action for each client's scenario
• Work alongside other agencies including, Hackney local authority, health services, housing providers and airport police

To be successful you will need to:

• Have excellent interpersonal skills
• Be flexible and responsive to meet the needs of rough sleepers
• Have the confidence and ability to manage a caseload of complex clients
• Have the necessary IT skills to collect, collate and interpret data
• Be confident in representing our client at external meetings and with outside agencies
• You must have an enhanced, adult and child DBS check to apply for this post, if you need one, get in touch

If you are interested, please apply ASAP, this position is always a popular opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Outreach Worker

Pay: £12-£15 per hour
Hours: 37.5 per week
Location: City, London
Assignment: 6 Months+
Interview Date: ASAP Rota: Monday to Friday, 09:00 - 17:00

We are looking for both aspiring and experienced Outreach Workers to join our London City based client's outreach team. This fantastic opportunity will see you joining a superb service working across the City of London. If you want to make a substantial difference to the lives of vulnerable people sleeping rough, this is the role for you! This role will enable you to develop knowledge, techniques, and experience in an area of social care that is under enormous demand for help. Potentially opening numerous doors for the right, motivated individual, does this sound like you?

If you crave influence and responsibility within a team, this is a role where your voice is not only heard but contributes towards quick, satisfying outcomes, supporting rough sleepers into accommodation. Not only this but as an outreach worker you will work alongside other amazing likeminded individuals and agencies with the sole aim of reducing the number of people sleeping in the City of London.

As an Outreach Worker you will:

• Supporting rough sleepers to access appropriate social care services and accommodation options
• Be a first response to referrals, carrying out assessments with new rough sleepers met
• Support lead workers with responding to referrals and finding the best cause of action for each client's scenario
• Work alongside other agencies including, the City of London local authority, health services, housing providers and airport police

To be successful you will need to:

• Have excellent interpersonal skills
• Be flexible and responsive to meet the needs of rough sleepers
• Have the confidence and ability to manage a caseload of complex clients
• Have the necessary IT skills to collect, collate and interpret data
• Be confident in representing our client at external meetings and with outside agencies
• You must have an enhanced, adult and child DBS check to apply for this post, if you need one, get in touch

Travel Expenses are covered during your shift

If you are interested, please apply ASAP, this position is always a popular opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

AFRUCA - Safeguarding Children is an award winning national charity promoting the safeguarding and well-being of children in Black and Minority Ethnic communities.  This position will suit a social worker with strong interest in the cultural aspects of social work practice. A core part of the role includes conducting cultural assessments and providing intensive one to one support for families in crisis to enable them strengthen their parenting capacities and improve protection and safety for children in the family setting.

The post holder will work with families to build trusting relationships and support change where necessary. They will work with others to implement continuous improvements to strengthen our service.

Ongoing training and support will be provided to enable the post holder build expertise working with Black and Minority Ethnic families in the UK Child Protection system. There will be opportunities to develop specialist skills on subjects like FGM and Witchcraft Abuse, influence policy and advocate for families.

We want to recruit a strong candidate with excellent report writing skills, able to cope with medium work-flow and work on their own initiative. You must be a team-player, adaptable to working in a small, non-statutory setting. You must be able to work in a non-oppressive, non-judgmental and non-discriminatory manner with our service users.

Benefits include 28 days annual leave plus bank holidays, 5% pension contributions, child-care vouchers, regular professional supervision and opportunities for continuous learning and skills development.

The post holder must undergo an Enhanced Disclosure and Barring Service check to confirm suitability working in a regulated activity with children and families. Registration with Social Work England is compulsory.

About The Advocacy Project

We help people who are marginalised or vulnerable because of their circumstances make their own choices about their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns 
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.

About Personal Health Budgets
Personal health budgets (PHBs) are a way of personalising care, based around what matters to people and their individual strengths and needs. They give people more choice, control and flexibility over their healthcare, allowing them to develop a package of support tailored to what will help them to be well and stay well. The PHB team support with planning a PHB and process requests so people can access the items or activities that will help them. We are developing our services across adult and children & young people services. Watch our video to find out more.

About the role
This role will be responsible for the day-to-day delivery of a PHB service aimed at supporting children and young people (CYPs) with neurodisabilities, who are out of education and receiving an intervention from Tower Hamlets CAMHS. The post-holder will work alongside clinicians to support children and young people to plan and access their PHB to support their wellbeing goals as well as act as the point of contact for queries and deliver training. You will work closely with the PHB team to identify areas for development for the service. This role will require an enhanced DBS check.

Key responsibilities

•  Provide advice, guidance and training to referring CAMHS clinicians around PHBs.
•  Be a point of contact for queries about PHBs for CYP in Tower Hamlets. 
• Respond to PHB requests efficiently; organise follow up meetings with clinician and CYP.
• Work with the CYP and clinician to identify the CYP’s wellbeing goals by having a ‘what matters to me’ conversation and plan what is needed to achieve the goals. 
• Have a good understanding of local resources that can be accessed to support wellbeing.
• Work with the CYP to plan their PHB and the steps to accessing their PHB item/ activity.
• Work with finance team to ensure PHBs funds are released quickly and accurately and any risks are identified and managed appropriately.
• Make sure measures are in place for the CYP to access their PHB request. 
• Involve the CYP’s family in the PHB journey where appropriate and respond to queries from CYP and their families. 
• Keep accurate and up to date records of PHBs on the case management system to support the process and evaluation.
• Continually evaluate the service using data, case studies and feedback to demonstrate the impact of the service.
• Make sure the service user voice is at the centre of the service.
• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
• Work with the PHB team to develop PHBs within the organisation.

 General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities, attributes and experience:

• Experience of working with children and young people with neurodisabilities. 
• Ability to listen and build trust with those you are working with. 
• Support CYP to express their own views and identify what is important to their wellbeing.
• Understanding of personalised care, and non-directive advice and support. 
• Experience of having personalised conversations with the people you work with. 
• Experience with working alongside other stakeholders to offer support. 
• Passionate about supporting people to have their voices heard, to feel in control of decisions about their lives and to have their rights upheld.
• Excellent interpersonal and communication skills; experience of working with a wide variety of people including commissioners, service users and colleagues.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Commitment to ongoing professional development.
• Good organisational and IT skills including database experience.
• Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.

Desirable knowledge and experience:

• Working with children and young people who are receiving support from CAMHS.
• Understanding of the CAMHS service. 
• Understanding of PHBs and how they can support wellbeing. 
• Experience of using and managing a case management system.
• Experience and understanding of direct payments
• Knowledge of mental health sections and services (adult and children), including current issues in policy and practice.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer. 

How to apply

Include your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification.
It’s a legal requirement that you are eligible to work in the UK for all our posts