Finance administrator jobs in london, greater london
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Thank you!
We are looking for an experienced and passionate direct marketing professional, or someone with relevant transferable skills, to join us as our new Direct Marketing Fundraiser.
This is an exciting time to join the fundraising team with significant growth across multiple income streams, including individual giving. This role will be integral to developing our individual giving programme to support the growth and sustainability of our income, whilst also driving supporter engagement. You will be responsible for the hospice’s direct mail campaigns and maintaining and developing strong relationships with donors to maximise income generation. You will be involved in a range of individual giving activities including regular giving, appeals and lottery.
You will have excellent communication skills, being able to communicate effectively with staff, volunteers and supporters and will work closely with our Communications and Marketing team. We are looking for someone with an eye for detail, strong organisational abilities and a track record of delivering projects on time.
Based at our state-of-the-art children’s hospice just outside Maidenhead, this role is a brilliant opportunity for someone to add value to a growing fundraising team. If you are passionate about raising money to help, make our services available to all families that need us and will reflect our core values in all that you do, we would love to hear from you.
As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.
Registered Charity
21 - 50
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exceptional opportunity to be at the heart of a truly exciting heritage restoration project to restore, renew and open up to new audiences, a nationally-important building in a thriving but economically and socially challenged central London neighbourhood.
In November 2024, St Peter’s Walworth submitted a First-Round application to the National Lottery Heritage Fund (NLHF) for Development Phase funding for the “Building Beyond: Soane Reimagined” project. The request was for a First Round Pass of £3.1m and a Development Grant of £438,000. A decision was received by NLHF on 13th March 2025 and pending Permission to Start, the Development Phase is set to run for 18 months, at which point a Delivery Round application will be submitted to activate a Delivery Phase. Staff, a Design Team, a QS and specialist consultants will need to be competitively appointed to complete a list of required documents/studies for the Delivery application. Design development needs to be completed to RIBA Stage 3, planning, Faculty and consents need to be in place and all partnership funding raised or pledged.
Capital works are proposed to the exterior of the Church, respecting its heritage integrity, making it more sustainable and putting it in good order throughout. Similarly inside, where improvements will make the Church more welcoming, improving infrastructure and circulation and accommodating planned activities. Works will take place over the three floors: Crypt Basement, the Ground Floor and the Gallery/First Floor.
A full time Heritage Manager will need to be appointed at the beginning of the 18-month Development Phase. The successful candidate will provide leadership for the Project reporting to Claire Maugham (Chair of the Steering Group Committee) involved in strategic planning, management, execution, and coordination with internal and external stakeholders. In order to achieve the goals of St Peter’s Walworth, they will oversee design development to RIBA Stage 3 of “Building Beyond: Soane Reimagined” and oversee the preparation of key NLHF checklist documents, supporting on the roll out of a successful fundraising campaign - with a target to raise just over £1m working with a Fundraising Appeal Board, and a F/T Trusts and Foundations Manager.
The Heritage Manager will be a strategic thinker with an understanding of the planning and delivery of major projects funded by the National Lottery Heritage Fund (NLHF). We are also looking for a candidate that will successfully integrate partnerships that are being forged in the local area. They should have a strong background in project management and possess the ability to move adeptly between big picture thinking and day-to-day operations, where it will be necessary, for example, to process their own admin.
The Heritage Manager will have some experience of fundraising, networking and financial management and be comfortable working in a start-up environment, being able to demonstrate experience of extensive community engagement, as well as an understanding of and empathy with the ambitions and vision of the St Peter’s Walworth PCC (Parochial Church Council) and the needs of a Grade 1 listed building.
They will bring an inclusive approach to their work, able to centre and involve the church and local community in the project while integrating the experience of a wide range of volunteer professionals
Their task will be ensure that the project is delivered within time and to budget in accordance with an agreed programme, budget and checklist of deliverables, as well as working closely with all project stakeholders and partners.
St Peter’s Walworth is an inclusive and welcoming Church. We seek candidates with the skills and experience required, irrespective of any protected characteristics, and encourage applications from all regardless of background. We are especially keen to receive applications from people who are members of communities minoritised and under-represented in the heritage sector. We are a Christian church but this role may be filled by someone of any faith or of none.
Please apply with a CV and cover letter outlining your experience and motivation for this role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.
This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.
General Requirements
● To support the delivery of Youth Action Alliance
● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
● To maintain a diary and manage all incoming calls and all correspondence
● To develop good working relationships across all YAA teams and external partners
● To attend and support meetings including minuting (including evening, weekend and events as/when required)
● To collate and maintain all documentation relating to the business
● To act as a point of contact to all Board of trustees, staff, participants and stakeholders
● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
● Maintaining risk assessment and action logs
● To ensure the main office is kept clean, tidy and presentable
● To maintain the Memberships master sheet and contracts
● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
● To manage referrals in and out of YAA
● To closely work with and support the CEO to support in their work duties
● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date
● To process all organisational income and expenditure and maintain and update all financial documentation accurately
● To assist and support all staff with the smooth operation of all finance matters
● To provide accounts against budgets for the Board of Trustee meeting
● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with
Person Specification
Essential
● A college equivalent qualification
● Experience in developing and implementing administrative systems
● Able to work independently or as part of a team.
● Good Organisational and administrative skills and experience
● Database experience – experience in managing and administering databases, or a willingness to learn
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Ability to work calmly and efficiently whilst managing complex workloads
● Attention to detail – being able to provide accurate and up-to-date information is critical.
● A positive, solution-focussed approach and a can-do attitude towards work
● Excellent IT skills – including MS Office and particularly Excel
● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.
● Acts on own intiative and works effectively under own direction
● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity
Desirable
● Trained in accounting and finance software
● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation
● Qualified or part-qualified in a recognised accounting qualification
● Experience working in a youth organisation
● Knowledge of the charity sector
● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy.
Job Types: Part-time, Fixed term contract
Contract length: 18 months
Pay: £25,459.20 per year
Expected hours: 28.8 per week
Schedule:
- 4 working days
- Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
The client requests no contact from agencies or media sales.
Thank you!
Programme Engagement Lead
Westminster Kingsway College, Victoria, London
£30,000 + 34 days annual leave
Full-time, permanent
Apply by: 6th May, 7PM
Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times.
About Hotel School
Hotel School is an award-winning charity helping people who’ve experienced homelessness and disadvantage build a new future in the hospitality industry.
We deliver a 10-week programme combining hospitality training, confidence building, and 1:1 personalised support. Students graduate with practical skills, renewed confidence, and real opportunities — backed by our trauma-informed, psychologically-informed approach.
About the Role
This is a varied, people-focused role at the heart of our training programme.
You’ll support students through every step - from referral through to graduation - offering emotional encouragement, practical guidance, and holistic support.
You’ll also play a vital role in delivering sessions, liaising with partners, supporting operations, and helping people into meaningful work.
Key Responsibilities
• Provide 1:1 mentoring and support for students on the programme
• Help students overcome barriers (e.g. housing, mental health, confidence)
• Support training sessions and group activities
• Deliver employability workshops
• Coordinate recruitment, referrals, and enrolment
• Liaise with referral agencies, employers, and support services
• Maintain accurate records, attendance, and case notes
• Follow safeguarding procedures and respond appropriately
About You
We’re looking for someone who is:
• Experienced working with people experiencing homelessness and/or other disadvantages or in employment services
• Compassionate, patient, and calm under pressure
• Experienced in supporting people facing barriers
• Highly organised, proactive, adaptable, with great communication skills
• Able to build trust and communicate well with a wide range of people in person
• Experienced in admin and using systems (MS Office essential)
Bonus (but not essential):
• Hospitality experience
• Knowledge of trauma-informed or person-centred practice
What We Offer
• £30,000 salary
• 34 days annual leave (incl. bank holidays)
• Flexible, hybrid working — some on-site delivery weeks required
• Pension scheme
• 1:1 coaching, supervision, reflective practice
• Staff wellbeing support (EAP, socials, yoga)
• Blue Light Discount Card
Commitment to Diversity
We welcome applications from people of all backgrounds, and especially encourage people with lived experience of homelessness, disadvantage or marginalisation to apply. We’re committed to building a team that’s inclusive, supportive and reflects the people we work with.
How to Apply
Please send:
• A CV (max 2 pages)
• A Supporting Statement (max 350 words per question) answering the three questions below.
Deadline: 6th May, 7PM
Informal chats available — please contact Zoe.
We understand AI can be a helpful tool when writing applications but we really value responses that feel personal, reflective, and show us why this role matters to you.
Supporting Statement Questions
You can draw from paid work, volunteering, or personal experience.
1. Why Are You Applying for This Role?
What excites you about Hotel School and this opportunity?
2. Supporting People Through Challenges
Tell us about a time you helped people or a person facing barriers (e.g. housing, confidence, mental health).
3. How does your previous experience prepare you for this role?
Please refer to the detailed job description and share examples that show you're a good fit.
Safeguarding
This role requires an enhanced DBS check. Hotel School is committed to safeguarding and to creating inclusive, safe environments for all.
The client requests no contact from agencies or media sales.
Thank you!
Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.
We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.
With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.
We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.
Among other tasks, you will be required to:
- Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
- Be part of some of the frontline work, including facilitating groups.
- Build networks and deliver training sessions for the Hearing Voices Projects.
- Liaise with the finance department and ensure the projects are meeting targets for funders.
- Support relevant data monitoring and evaluation on the projects.
We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.
For more information and to apply, please visit our jobs page.
Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).
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Thank you!
We are a dynamic team dedicated to empowering people with the skills, knowledge, and confidence to take control of their financial futures and thrive. Through engaging and impactful financial education programmes, we equip individuals with essential money management skills - from budgeting and saving to investing.
This delivery role will require significant travel to our delivery locations across the London area to deliver face-to-face sessions to varying groups of learners. Occasional virtual sessions will also need to be delivered. All delivery related travel is covered by a London TfL travel card, covered by MyBnk.
Key responsibilities
Programme Delivery
- Deliver MyBnk’s suite of programmes in a variety of settings to support the delivery of our business plan and the Programmes and Delivery Directorate’s Delivery Plan.
- Deliver to the MyBnk education and accreditation framework ensuring young people have an excellent shot at achieving the programme accreditation.
- Adapting your delivery to meet the needs and learning requirements of diverse learners – often thinking on your feet and adapting to what is happening in the room.
- Completion of all MyBnk processes that surround our delivery work.
- Investing your time into your own development by learning from your colleagues and finessing your delivery craft. This will include participating in our internal training offer.
Programme Development
- Using your insight and experience to help support changes to our current programmes in a structured and thoughtful way, for example through developing content.
- Support MyBnk in engaging with young people to help develop our programmes as we move the organisation into a co-creation mindset.
- Take ownership of programme adaptation and development considering the differing needs of delivery across the country and allowing diversity of thought to thrive.
- Support MyBnk in innovating into new programme areas that help deliver our mission.
External Relations
- Build relationships with delivery partners across your patch.
- Proactively identify new opportunities where we can deliver our programmes or grow our work in a different way. Initial focus on our courses catering to vulnerable young adults.
- Be the best ambassador for our work to all external stakeholders including young people, delivery partners, politicians, funders, the press, the wider education community, local authorities and so on.
MyBnk is committed to equality, effective diversity management, and fostering an inclusive workplace culture.
Please see the full Programme Trainer job pack for further details.
Registered Charity
51 - 100
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for someone to support the Director of Finance & Resources and Deputy CEO, the
Board and the Senior Management Team to deliver effective governance, HR and Corporate
Services, embed a risk culture and ensure compliance as well as strengthen the Association’s internal
control functions.
To be successful in the role you will need:
• CIPD qualification or working towards same with a commitment to CPD
• Education to degree level or equivalent through relevant training and experience
• Relevant Health & Safety qualification
• Experience of providing Human Resources support to management and employees, including
organisational change, terms and conditions, policies and procedures
• A sound grasp of corporate governance issues and secretarial practice
• Good understanding of regulatory environment and legal requirements of the social housing
sector
• Excellent communication and organisational skills and the ability to influence a wide range of
stakeholders
• Experience of preparing and presenting reports to Senior Management and Board
• Proficient in Board report writing and minute taking
You will be joining the team at an exciting time of growth and will be responsible for delivering an
excellent responsive customer orientated service to Ekaya residents, tenants, other service users and
stakeholders.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thames Chase Community Forest was established in 1990 and covers an area of 98 square miles on the edge of east London and south-west Essex. Thames Chase Trust welcomes around 65,000 visitors per year to the Forest Centre complex. The architecturally acclaimed Visitor Centre is the information hub for the entire Community Forest and includes a cafe, shop, and public toilets. The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.
Our dedicated and friendly Forest Centre team seeks to provide the best possible visitor experience and to continue to develop and grow the complex. You will manage volunteers and five members of staff focussed on the Forest Centre complex. The staff team includes four Forest Centre Assistants and one Forest Centre Caretaker. You will be further supported by our Communications and Media Officer, Finance Officer, and Administration Officer. You will also work closely with the Progammes Team whose focus is project delivery across the Community Forest.
Role Description - What will you do?
People
You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, retail, catering (outsourced), visitor experience, membership, and volunteer teams.
You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values.
You will need to be able to promote the natural and cultural heritage of landscapes.
You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers.
You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these.
You will lead the development, integration and delivery of all the visitor facing elements of the Thames Chase Forest Centre complex.
Place
You will work with the Thames Chase Community Forest Director, Deputy Director, your fellow colleagues and with the support of the Board of Trustees, to create a sense of place, a destination venue and a resource that families and visitors will consider as a day’s offer.
You will sensitively maximise the built heritage within the complex, acknowledging that this adds to the sense of place, our culture, heritage, and tradition. In particular, the agricultural heritage of this landscape.
Business
You will support the Thames Chase Community Forest Deputy Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.
To create a robust business plan for the Forest Centre complex that identifies income potential and scope for maximising the diverse facilities on site whilst protecting the built, cultural and natural heritage
The approach you will need and the skills and attributes we require
To be an exceptional communicator, team-player, and an inspiring manager of an enthusiastic and knowledgeable team. Teamwork will be essential for your role.
To quickly gain an understanding of the Thames Chase Plan and the overall functions, aims and objectives of Thames Chase Community Forest.
To quickly gain an understanding of the Forest Centre budget and financial procedures.
To be familiar with the use of social media, be an effective communicator and able to engage and enthuse others.
To be IT proficient in Microsoft Word, Excel, Powerpoint and Google Docs.
To have a Full UK driving licence.
To be flexible. The operation of the Forest Centre complex is 7 days. The role requires some evening, weekend and bank holiday working
Your application should comprise a covering letter and comprehensive CV indicating experience against the criteria in the Role Description.
Closing date and interviews By 12pm Monday 12th May 2025. Interviews will take place at the Thames Chase Forest Centre on Monday 19th May 2025.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT ULI EUROPE
ULI, the Urban Land Institute, is a non-profit research and education organisation focused on the real estate sector with a strong mission, to shape the future of the built environment for transformative impact in communities worldwide. To advance the mission, the members have identified three mission priorities, which are decarbonisation, affordable and adequate housing and educating the next generation of real estate leaders.
Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.
In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom. ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan. To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions.
ULI Europe requires an experienced, highly-organised individual to work closely with the CEO of ULI Europe, Chair of the ULI Charitable Trust, Chief (Philanthropic) Fundraising Officer and VP of Business Development and Membership to administer and support the growth of ULI’s philanthropic fundraising work in Europe.
POSITION SUMMARY
The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe.
The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer.
This position requires excellent organisational, administrative, and stakeholder management skills, particularly within the charity or philanthropic sector.
SPECIFIC RESPONSIBILITIES
- Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, donation tracking, gift processing, and donor stewardship in cooperation with the ULI Finance team in the US.
- Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team.
- Collaborate closely with the ULI Europe Business Development and Membership team, ULI’s country directors, and the governance director to support the planning and implementation of the European philanthropic fundraising strategy set by the CT Board of Trustees / ULIF Europe Committee.
- Coordinate and maintain relationships with individual and institutional donors,, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee;
- Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies;
- Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
- Develop and manage internal processes for grant compliance, application tracking, reporting, and gift acknowledgement for ULI Europe.
EXPERIENCE & SKILLS
- Experience working in an operations, administration, or governance role within a UK or European charity, charitable trust, or foundation.
- Experience working in an international business environment.
- Strong communication and interpersonal skills.
- Excellent attention to detail.
- Excellent communication and coordination skills.
- A track record of managing transactions or projects that required multi-tasking and meeting deadlines
- A quick learner who is able to adapt easily
Desirable:
- Familiarity with UK or EU charitable compliance and reporting standards.
- Experience coordinating funding proposals or donor-facing reports.
- Proficiency in one other European language preferred.
- Real estate background desired, but not essential.
- Occasional international travel required.
EDUCATION
- Bachelor or Master’s degree in a relevant field or similar experience.
The client requests no contact from agencies or media sales.
Thank you!
A dynamic and forward-thinking performing arts organisation in Central London is seeking a General Manager to support its growth and operational excellence. This is an exciting opportunity to join a passionate team at a pivotal time, playing a key role in driving the organisation’s mission and ensuring its smooth day-to-day running.
Full-time | Permanent | Hybrid working available | Salary: £40,000
As General Manager, you will:
- Lead on organisational finance processes, including budgeting, cashflow, payroll, and reporting.
- Oversee and streamline operational systems, HR, and governance frameworks.
- Line manage a small operational team and support the broader staff’s wellbeing and professional development.
- Ensure legal, insurance, and policy compliance across all activities.
- Support reporting to Boards and statutory bodies, coordinating calendars and documentation.
- Be a key player in planning, internal communication, and external stakeholder liaison.
The successful candidate will have:
- Demonstrable experience in administration and operational leadership.
- Strong finance and budget management skills.
- A background in HR or line management.
- Excellent communication skills and the ability to balance multiple priorities with clarity and empathy.
- A genuine passion for the arts and inclusive, values-led leadership.
Experience within the arts, charity or non-profit sector is advantageous, as is familiarity with platforms such as Ticketsolve and Sage 50 Payroll, but not essential.
For more information please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Charity People is pleased to be working with Ataxia UK (AUK) to recruit for an exciting, brand-new role of Senior Philanthropy Manager. This role is vital to the growth and ongoing sustainability of the charity, a fantastic opportunity for someone to make a huge impact.
Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of AUK strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Job Title: Senior Philanthropy Manager
Location: Hybrid working with travel to the London Office once a week
Contract: Permanent and part time - 28 hours a week
Salary: £45,000
About the organisation
AUK are the leading national charity in the UK for people affected by any type of ataxia, which is a rare condition, made up of neurological disorders that affect balance, coordination and speech. AUK fund research into finding treatments and cures, and offer advice, information and support to people affected by the condition
About the role
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts.
You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
Responsibilities:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and Finance - Ensure planned expenditure is within budget and monitor and report on performance. Ensure systems are updated and records kept correctly. Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
About You
If you are a people's person, a self-starter and have a pro-active approach to philanthropy fundraising this role will be ideal for you. You will also have the following experience;
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
Application Process
If you are interested in finding out more, please contact Kevin Croasdale today with your CV.
Closing date: 16th May 2025
1st stage interview will be held week commencing 19th May
2nd stage interview will be held week commencing 26th May
Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Job Description: Senior Philanthropy Manager
Salary: | £45,000 pro-rata 4 days a week. 4 annual increments of £500 in April following end of Probationary Period. (Pro Rata at 4 days is c.£36,000p/a) |
Conditions: |
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Hours: |
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Reporting to: | Director of Fundraising & Communications |
Responsible for: | Philanthropy Consultant (fixed term); Major Donor network and Volunteers |
The Role:
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts. You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
This brand-new role is vital to the growth and ongoing sustainability of Ataxia UK. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of our strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Key areas of responsibility:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities:
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and finance
- Ensure planned expenditure is within budget and monitor and report on performance
- Ensure systems are updated and records kept correctly
- Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Ensure our work is consistent with any necessary data protection legislation
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
- Maintain confidentiality in line with organisational policy in regard to patients, staff and business sensitive information
- In all areas of work ensure that due attention is given to legal and compliance issues such as health and safety, data protection and risk management
- Share in general office duties
Person Specifications:
Essential
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
- Proven project management skills
- Excellent influencing and negotiation skills
- Ability to build productive working relationships with internal and external stakeholders
- Experience in producing dynamic and engaging fundraising materials
- Experience of organising events or conferences
- Demonstrable stakeholder management skills
- Experience of running cultivation and/or fundraising events
- Attention to detail in the gathering, recording, and dissemination of information
- Demonstrable experience of database management
- A demonstrable passion for, and commitment to, our cause
- Willingness to occasionally work out of hours when necessary
Desirable
- Knowledge and understanding of the barriers faced by people with a disability
- Experience working with celebrity ambassadors
- Raiser's Edge (CRM) experience
- Understanding of scientific research
Note: This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
Thank you!
BACKGROUND
This is an exciting opportunity to join the legal aid casework team at Asylum Aid. You will be responsible for coordinating and delivering the billing of our legal aid work (including controlled work, certificated work and inter partes bills), which is vital to ensure the financial sustainability of our work. Asylum Aid holds legal aid contracts in the immigration & asylum and public law categories.
For thirty-five years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. We have built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. Our vision is that all those in need of protection from persecution and other forms of human cruelty in the UK can obtain it, and are treated fairly and with dignity.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it.
ABOUT THE ROLE
This role would suit a person with strong attention to detail and excellent organisational skills and numeracy. The ideal candidate will have already embarked on or be looking to develop a career providing excellent legal aid billing support and coordination essential to the financial sustainability of legal aid practice, whether within the charity sector or private practice. You will have a strong commitment to the values of Asylum Aid and an understanding of the importance of sound legal aid billing practices to our continued ability to provide our expert service to our clients. Prior experience is not essential as full training will be given and peer support is available.
The focus of the role of billing coordinator is to ensure the efficient and robust delivery of costing and billing of legal aid files conducted under Legal Aid Agency (LAA) contract (Legal Help / Controlled Legal Representation and certificated work) as well as liaising with external costs lawyers to oversee the preparation of Inter Partes bills and negotiations with the paying party where we have obtained an order for our costs in judicial review proceedings. This includes reconciliation of Legal Aid Agency payments received and made, and to provide essential coordination within the organisation to support lawyers in ensuring files are billed promptly and accurately, and costs are maximized. The billing coordinator will work with the Director of Legal Casework to develop and maintain an effective tracking system to ensure timely progression from case closure to billing.
This role will work closely with the Legal Team of Asylum Aid and the Finance team of the Helen Bamber Foundation Group. You will also have access to the London Legal Support Trust Centres of Excellence legal aid billing peer support group and peer-to-peer support.
As this is a new role, there will be clear targets set as to the additional legal aid income brought in as a result of the extra capacity it will bring and a review will be undertaken after 12 months as to whether it is having the desired impact on our legal aid income.
Equal Opportunities
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.
How to apply
Please note that the successful candidate will be offered the job subject to suitable references and a basic DBS check.
If appointed you will be required to give your consent to Asylum Aid to receive regular updates on your criminal records status throughout your employment.
The first stage is to complete on our online application form on our website by 9.00am on 12 May 2025
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 19 May 2025, followed by shortlisted candidates attending in-person interview week commencing 26 May 2025. We will also ask you to complete a short written task ahead of/on the day.
At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us though phone or email.
Experts by Experience Support
We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at which may help in preparing your job application. .
Please complete this form request support and they will confirm if they can match you with a mentor to support your application
Registered Charity
51 - 100
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about youth development and global philanthropy? Do you thrive in a fast-paced, mission-driven environment? I
Harris Hill are looking for a Development Co-ordinator to join a fantastic high performing development team.
About the Role
In this role, you will be integral to fundraising efforts, contributing to the growth and sustainability of the organisation mission. Your responsibilities will span donor stewardship, event coordination, data management, and operational support. You’ll have the opportunity to develop your skills while making a tangible impact.
Key Responsibilities
Donor Stewardship & Development:
- Assist with managing relationships with key stakeholders, including Board Directors, Leadership Council, and major donors.
- Help grow the Next Gen cohort (donors giving £2,000-£3,000 annually), creating engaging experiences to foster long term support.
- Contribute to marketing materials, donor reports, and online content to effectively communicate our impact.
- Proactively engage with donors through personalized interactions to enhance retention.
- Serve as a primary point of contact for diverse supporters, delivering an exceptional experience.
Event Coordination:
- Assist in planning and executing flagship fundraising events such as the Annual Gala Dinner and Summer Drinks.
- Organise outreach and cultivation events like salon dinners and webinars to expand engagement.
- Collaborate on the design and delivery of our major online campaigns.
Information Management:
- Maintain accurate donor records in CRM database (Salesforce) and use data to improve engagement and retention.
- Support the finance team with donation and expense reporting.
- Ensure all data processing complies with GDPR regulations.
Finance and Operations:
- Provide logistical support for office operations and meetings.
- Assist with administrative duties, including record keeping and office supply management.
To be successful, you must have experience:
- Ideally work experience in philanthropy or the nonprofit sector.
- Experience in event coordination is a plus.
- Exceptional interpersonal communication skills.
- Proficiency in Microsoft Office and a willingness to learn new technologies (Salesforce experience a bonus).
- Highly organised with excellent time management skills.
Salary: £26,000- £28,000 per annum
Contract type:Full-time, permanent
Location- London, hybrid working 1 day in the office
Closing date: On rolling basis
Interview: (TBC)
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.