Finance Administrator Officer Jobs in City Of London, England
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
Summary of Role:
Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.
About the Role:
- Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
- Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
- Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
- Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
- Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
- Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.
About You:
- Proven experience in a leadership role within the non-profit sector, preferably in an international context.
- Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
- Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
- Experience in managing diverse teams and complex projects across multiple countries and contexts.
- Proven experience in change management and driving organisational development initiatives.
- Proven financial management skills, including budgeting, forecasting, and reporting.
Why You Should Apply:
Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Furniture Makers’ Company is the City of London livery company and charity for the furnishing industry.
Our role is to sustain a thriving British furnishing industry with a talented workforce delivering high quality products, which supports those in need from within its ranks and those who have served it in the past. We achieve this through three pillars of activity – education, excellence and welfare.
We are seeking an organised and driven individual for a maternity cover to lead on our education and training programme, which is facilitating the growth of a talented workforce by inspiring, connecting and retaining the next generation. This is an exciting and rewarding opportunity to make a real impact, addressing the skills gap in the industry, working alongside young people.
This is a varied role with a significant focus on events and project management, including special events, as well as engagement activities to raise awareness of career opportunities in the industry. This includes driving forward our new 'My Furniture Career' website aimed at 15 – 24-year-olds and attending careers fairs. This role will also involve working with specialist education providers to support the provision of industry specific education and training.
A successful applicant will have demonstratable experience of organising and delivering large scale events, timely and cost-effective project management and financial reporting. You will be able to work independently and with a high level of attention to detail and used to prioritising a complex workload. Experience of working in the sector or in a previous educational role is not required.
Job Purpose
- To be the focal point for implementing all Education and Training activity within the Company, and to report back to the Education and Training Committee to maximise its reach and effectiveness.
- To implement several large-scale national events engaging young people, industry and specialist education providers.
- Oversee and steer the activity around a new website to engage young people with possible careers in the industry, ensuring growing engagement with young people and job posters.
- To administer and deliver several small grant programmes which support furniture and furniture students or those working with said students.
- To support and report quarterly to the Education and Training Committee.
Key Responsibilities
Events
- Young Furniture Makers Exhibition - To plan, organise and deliver the annual one-day exhibition showcasing the best new talent to industry. Securing event sponsorship and working with sponsors during the organisation process to ensure positive relationships. Working with over 70 exhibitors, multiple sponsors and external suppliers to ensure a successful event.
- Young Professional Industry Engagement event programme - To plan, organise and deliver the annual three-week programme of CPD visits for a selected group of participants to industry hosts across the UK. Working with participants and over 20 organisations to schedule and deliver the programme.
- Furniture Making T-Level conference – Working with the Chair of the Education and Training Committee and selected members to plan, organise and implement a one-day conference on the practicalities of overing the Furniture T-Level in an educational setting.
- Organise and attend several regional career fairs and trade shows to promote the education and training initiatives and encourage young people to consider a career in furniture and furnishings.
- Plan and organise the content of an Education and Training slot at the annual Furniture Makers’ HR Conference to highlight key events and programmes.
- Ensure that equality, diversity and inclusion is considered in all aspects of Education and Training events.
Grants
- Administer a small annual grants scheme supporting colleges and universities which provide specialist furniture and furnishing education courses.
- Manage a travel bursary scheme to support exhibitors attending the Young Furniture Makers Exhibition.
Website
- Administer the jobs board featured on the My Furniture Career website, screening and approving posted vacancies as well as liaising with those posting jobs to confirm the status of the vacancy, sharing data once the vacancy expires and collecting feedback data from the poster.
- To work with the Digital Officer to agree a schedule of content for the website and its associated social media.
- Work with the Communications Manager and Digital Officer to promote the use of the website by the targeted audience group as well as the HR community to post vacancies to the jobs board.
- Produce a quarterly report detailing the usage and any highlights regarding the website.
- Report any technical issues to the website provider and liaise with them to fix the issue.
Reporting
- Quarterly reporting on activity and budget to the Education and Training Committee.
- Supporting the Committee Chair by setting up Committee meetings and taking minutes.
- Supporting the Committee Chair with any other administration as necessary related to the Committee.
- Assist with any ad hoc administration as necessary related to the FIESTA Committee.
Miscellaneous
- Assisting the Education and Training Committee Chair with any administration in regard to the Masters Certificate Scheme.
- Send quarterly feedback surveys mentoring participants and collect the data for reporting purposes.
- Work with the Communications and Marketing Manager to promote Education and Training events.
- Keep the Education and Training budget up to date and process all invoices in a timely manner.
- Report back to all event sponsors after any Education and Training sponsored event to keep sponsors updated and aware of the events successes.
Personal Attributes and Skills
- Success in delivering projects and large events against demanding targets and deadlines.
- Excellent administrative track record, with experience with an educational and/or charitable organisation.
- Highly motivated, dynamic, self-starter able to work largely on own initiative.
- Ability to plan, manage own time, work to deadlines and perform effectively under pressure.
- Excellent communications, influencing, negotiation and presentation skills.
- The credibility to deal with people at all levels.
- IT and finance literate.
- Empathy with The Furniture Makers’ Company charitable cause and programme.
- Enthusiasm and willingness to learn are essential: occasionally the post holder will need to perform tasks outside of the formal Job Description.
Benefits include 25 days of annual leave plus bank holidays, a 3% pension scheme as well as hybrid working opportunities.
Interested candidates should submit their CV and a cover letter outlining their qualifications and why they're a good fit for this role. We look forward to reviewing your application and discussing how you can contribute to our team's success.
Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.
We are committed to ensuring transparent and non-discriminatory recruitment and employment. We champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description.)
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are looking for a Head of Operations & Compliance to join our growing team, offering a unique opportunity to contribute to a unique values-led, solutions-orientated organisation.
Reporting directly to the Executive Director and serving as a vital member of the Senior Management Team (SMT), you'll oversee regulatory compliance, optimise internal and operational systems, manage risks, execute operational plans, and embody our organisational values. This multifaceted role encompasses leadership, strategy, and staff management, as well as an awareness of the needs of a small but growing charity.
Person specifications
We seek a dynamic individual with a minimum of five years of senior operations/compliance experience, demonstrating strategic thinking, strong governance and regulatory knowledge, and operational leadership and management skills.
Candidates should possess excellent communication and collaboration skills, exhibit multitasking and strong organisational abilities, demonstrate adaptability and proactive problem-solving skills, and pay meticulous attention to detail.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for an Income Processing Executive to join our Data Import Team. This role who will be vital in ensuring our regular giving income continues to grow and help to fund our research to stop prostate cancer killing men.
You’ll be responsible for the day to day running and upkeep of our regular giving customers’ details in our CRM, and for the preparation and submission of weekly payment files to our payment partner. This requires handling data effectively, promptly and above all accurately in line with our business priorities while ensuring best practice and compliance.
You’ll proactively engage regularly with other teams ensuring that our supporters are given an excellent service, that meets the business objectives of Prostate Cancer UK.
This role will take responsibility for checking that incoming data matches uploaded data, investigate and resolve discrepancies, and adjust gift data in our CRM, Raiser’s Edge, when required.
What we want from you
We're looking for someone with a high attention to detail. You’ll understand the foundations of information architecture, and how data structures underpin real-world actions.
Being a natural problem solver, you’ll use your initiative to find, address and resolve issues as and when they arise. You’ll thrive when working solo yet possess the ability to adapt within a friendly team environment and collaborate when needed.
It will be hugely beneficial if you can demonstrate strong prioritisation and decision-making skills and are able to work to tight deadlines with changing priorities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 19th May 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd June 2023.
The Royal Hospital Chelsea is the home of the Chelsea Pensioners (known as In-Pensioners). It has a rich history and provides supported accommodation as well as residential and nursing care for approx. 300 retired soldiers. An exciting opportunity has arisen at the Royal Hospital Chelsea where we are seeking an exceptional individual to join the Health & Wellbeing team in a new role as Tenancy & Contributions Officer.
The Tenancy & Contributions Officer will lead on the delivery and continuing evolution of the tenancy agreement (known as the In-Pensioner Agreement). Part of the delivery of the agreement will be coordinating the process of setting and reviewing In-Pensioner’s personal financial contribution to the Royal Hospital. The role also requires the individual to support with benefit applications as required, as well as undertake other housing management related tasks on behalf of the organisation.
In addition, the role is also a core component of the recruitment process for new In-Pensioners being the point of first appeal should a candidate be unsuccessful in their application to join. The role is complex, but we have a vibrant multidisciplinary team that is there to help. This role will add tremendous additional value to how we develop and deliver our services.
Working closely with colleagues and partner organisations, the individual appointed will be required to have strong administrative and analytical skills as well as demonstrable customer care and communication skills that enable them to build effective working relationships with In-Pensioners, colleagues and other stakeholder alike.
The Royal Hospital is seeking an individual with previous experience in the housing sector, preferably having worked with older people who is looking for a new challenge and who wishes to become part of this iconic institution.
About Us
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
The client requests no contact from agencies or media sales.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
The Director of People and Culture leads on fostering a positive work environment in order to help develop a strong organisational culture, providing high quality leadership and oversight on the development and delivery of Girls Not Brides’ People and Culture strategy. The post holder facilitates an organisational culture that supports an ambitious and diverse workforce that demonstrates clear commitment to Girls Not Brides values, mission, and vision, drawing up our principles around collaboration and partnership.
As a people and culture senior level professional, you will have an evidential understanding of all aspects of HR practices, both UK and International. This is a pivotal role supporting the transformation of Girls Not Brides, leading the delivery of a workforce strategy that ensures we have a stable, sustainable, skilled, dynamic, and diverse workforce capable of delivering the goals of the organisation. You will be someone who can balance creativity with pragmatism, and expertise with a desire to learn, and a demonstrable alignment with our commitment to championing well-being, diversity, equity and inclusion (DEI). The role contributes to and plays a critical role in broad organisational leadership and strategic development, partnering with the senior leadership team in strategic decision-making.
Job location
London, UK (hybrid with up to three days on site per week). May include international travel.
Accountable to
Chief Executive Officer
Salary range
£70,560 (subject to benchmarking) rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.
Contract
This is a full-time two-year fixed term contract. The successful candidate must have the right to work in the United Kingdom at the time of applying, and for the full duration of the two-year initial contract.
KEY RESPONSIBILITIES
Strategic Planning and Organisational Leadership
• Lead the development and implementation of Girls Not Brides’ people and culture strategies to deliver on the vision, mission and goals set out in the Secretariat and Partnership strategies, 2022-2025.
• Lead the creation of an inclusive organisational culture, values, plans, and HR policies that are rooted in and informed by a deep commitment to the values of Girls Not Brides and to diversity, equity, and inclusion (DEI).
• Contribute to broad organisational leadership and strategic development, as a member of the Senior Leadership Team (SLT).
• Advise and inform the CEO, Board and SLT colleagues on strategic issues relating to Human Resources, People management and organisational culture.
• Responsible for planning and monitoring the directorate’s budget.
Talent Acquisition
• Lead the development and implementation of Girls Not Brides’ people management and acquisition strategies to deliver on the vision.
• Oversee the development of strategies to identify talent; establish and oversee equitable and inclusive recruitment and hiring processes for all employees.
• Oversee the development of a comprehensive onboarding and staff orientation strategy.
• Oversee offboarding of staff, including exit interviews; analyse data to surface potential cultural issues or other staff concerns; make recommendations to the SLT for continuous improvements.
• Support line managers to proactively identify new leaders and build opportunities for growth.
Staff Well-Being
• Lead on the development and implementation of a staff well-being policy and oversee the effective use of processes for day-to-day provision across the organisation.
• Oversee development and implementation of programmes, initiatives, and ideas to enhance and maintain staff well-being across the organisation.
• To provide leadership, direction and co-ordination for the Employee Assistance Programme (EAP) and staff support services, including occupational health.
Organisational Culture
• Oversee the review and implementation of organisational core values that guide the organisation’s policies and procedures.
• Oversee the implementation of policies and programmes that ensure diversity, equity, and inclusion (DEI) in the organisations.
• Oversee development and dissemination of HR policies and procedures that maintain and improve employee relations and shape organisational culture.
• Communicate openly and frequently, keeping staff informed on benefits, resources, organisational events, and other pertinent information.
• Oversee the management and appropriate resolution of complex employee relations issues; where applicable, commission and support effective, thorough, and objective investigations.
Regulatory and Compliance
• Provide leadership and direction to ensure compliance with all statutory employment related law and regulations.
• Maintain in-depth knowledge of changing employment regulations and implement policies, procedures, and systems to ensure regulatory compliance and reduce the organisation’s employment law risks.
• Oversee and lead the review of human resources information systems (HRIS) to ensure they are fit for purpose and support strategic thinking and direction. Apply relevant organisational/human resources metrics; contribute information, analysis, and recommendations to strategic thinking and direction.
Professional Development and performance
• Assess organisational needs with the SLT to identify professional learning and growth opportunities to support employees’ ongoing professional development.
• Steward a culture of learning and growth.
• Implement a standard of supervision grounded in inclusive leadership practices such as building strong relationships, active listening, clear and transparent communication, consistent and timely feedback and clear expectations.
• Ensure coaching and resources are provided to help build interpersonal and team resilience, address conflicts and adapt to different leadership styles.
Compensation and Benefit Management
• Develop and ensure the administration of a consistent, equitable, and progressive compensation program including salary surveys and market research to ensure Girls Not Brides is competitive within our market and in line with our budget.
• Monitor budgets for recruiting, training/staff development, and benefits programs in partnership with the Director of Operations & Finance.
• Oversee all HR functions including benefits programs; have oversight of/lead relationships with benefit providers, coordinate annual staff forums and address employee benefits questions; propose additional benefit options pertinent to the organisation’s workforce in partnership with the Director of Operations & Finance.
Wider contributions to the team
• Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work, and actions.
• Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
• Line manages employees and consultants as necessary, delegating responsibilities and tasks appropriate.
• Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
• Commit to ongoing personal development and learning.
• Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
• Significant professional experience in a similar role in the international not-for-profit sector, international/intergovernmental organisation, or social enterprise.
• Qualified HR professional.
• Significant HR generalist experience, with extensive exposure to benefit administration, employee relations, performance management, recruitment, Human Resources Information Systems (HRIS), and training and development.
• Experience supporting a diverse workforce, including working in international contexts (e.g. a globally diverse workforce).
• Demonstrated leadership skills.
• Highly relational and able to build strong connections and relationships across differences.
• Proven ability to design and maintain operational systems and controls in line with best practice.
• Deep understanding of international compensation, benefits, and performance and evaluation frameworks.
• Confident and experienced in overseeing varied legal and compliance issues.
• Ability to deal with competing demands, multiple priorities, time constraints and unanticipated external events.
• Ability to maintain confidentiality.
• Experience of successfully managing teams, including geographically dispersed staff, with the ability to support and develop staff.
Essential skills and knowledge
• A deep personal and professional commitment to equity, understanding of best practices, and experience in building inclusive and engaged workplaces, cultural awareness, and sensitivity with lens on racial and gender equity.
• Familiarity with strategic planning, including compensation practices, data analysis, organisational development.
• A strong understanding and ability to contribute to the advancement of diversity, equity, and inclusion (DEI) at organisational and partnership levels.
• Ability to deal with conflict effectively, and to manage difficult situations confidently and calmly; demonstrated ability to coach and counsel both executive-level management and employees.
• Excellent interpersonal and communication skills.
• Strong project management skills: ability to effectively plan, implement and manage HR programs and functions; ability to implement, explain, and apply relevant policies, procedures, laws, and regulations.
• An innovative and initiative-taking approach, with the vision and practical skills to assess, develop, improve and systems and processes.
• Proven ability to inspire and create a healthy organisational culture.
• Up-to-date knowledge of relevant UK & international employment laws and best practice in people management.
• Excellent strategic thinking and practical planning ability.
• Exceptional written and oral communication skills, including the ability to work with a diverse range of actors at different levels and from different cultural contexts.
Essential values and attributes
• Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender equality.
• Skilled team worker with an inclusive and collaborative approach.
• Proactive and able to confidently take initiative and make appropriate decisions.
• Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
• Experience managing or supporting organisational change processes.
• Relevant and direct experience implementing DEI initiatives.
• Knowledge of nonprofit administration.
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and criminal records check which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The closing date for this role is 23:59 BST (GMT+1) on Sunday 2 June 2024.
In-person interviews will be held on-site on Friday 14 June 2024.
To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
Estates management Management of the operations information systems. E.g. Inventory, Health and Safety logging Ensure that we receive competitive quotes for all works carried out on our sites in compliance with our financial regulations Ensure that all contractors are communicated with in a timely and professional manner on all works to be carried out Project management. Prepare business cases and feasibility studies; tender, award and manage projects Manage all compliance maintenance and work closely with the site team to ensure these are completed Scheduling of maintenance across all sites, maintaining a 3 – 5 year maintenance cycle that informs budget setting Work with Heads of Service to source and prepare appropriate buildings/spaces in order to expand services Manage and maintain an Asset Register for BeyondAutism On request, provide data for SMT, governors, trustees and Heads of Services Liaise with services’ administrative staff to ensure required data is captured and scheduling of site works are smooth Manage the schools’ personnel check -n (inventory) and access control systems Management of the cleaning and consumable supply contracts Health and safety management Ensure that the site team and the Senior Management Team are supported in ensuring our sites comply with Health and Safety legislation Support the Director of Finance with the organisation and completion of Health and Safety Audits Knowledge and understanding of Health and Safety, relating to fire, water, and asbestos Chair organisational Health and Safety and maintenance meetings and attend site specific meetings Reporting and recording Ensure that all site documentation is held in a central file. Including checking and holding site-based certification, arranging annual reviews, arranging testing and monitoring at each site in particular related to Health and Safety legislation to include, though not limited to, electrical testing, gas testing, legionella testing, fire assessment Ensure that accurate registers are kept of asbestos, and hazardous substances across all sites Ensure minutes are taken at any operational meeting in particular, estates and Health and Safety meetings Provide monthly reports to SMT Attend monthly Services SMT, providing reports as required by the COO Management responsibilities To manage and provide strategic leadership to the Site and Cleaning teams To provide monthly supervision and ensure structures are in place for effective appraisal, personal development and performance management of the Site and Cleaning Teams To take all possible precautions to safeguard the welfare and safety of staff, pupils, students, visitors and the public, by implementing all policies related to safeguarding, health, safety and risk To manage the Maintenance and facilities budget in conjunction with SMT and the annual service development plans Adhere to the Premises Policy, working with SMT to ensure that new premises acquisition is managed appropriately, and disposal is managed in a timely and effective manner General Adhere to BeyondAutism’s Safeguarding Policies Work within the organisational Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with students, parents and colleagues Adhere to policies as set out in the staff handbook Comply with the Data Protection Act/GDPR Undertake other reasonable duties related to the job purpose required from time to time Navigate our Carbon Neutral ambitions by formulating and driving the charity sustainability targets This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as reasonably directed by the COO. This job description will be reviewed regularly in the light of changing organisational requirements and any such changes will be discussed with the post holder. The post holder is expected to comply with the appropriate Code(s) of Conduct associated with this post.
The client requests no contact from agencies or media sales.
Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector?
LOOK NO FURTHER! I have the PERFECT opportunity for you.
My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue!
Your new role
You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.
You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office.
As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance.
Main scope of the role
- Administrative support to the Executive Directors
- Office Support and Management
- Council and Meetings Support.
- Ensure the smooth running of the office.
- Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc.
- Manage office cover and handling of inbound telephone calls.
- Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives.
- Manage any office moves.
- Maintenance of diaries - self-explanatory but often complex because of number of officers and entities.
- Arranging travel & itineraries - trips around the UK for Executive Directors.
- Confidential work for the Executive Directors.
- Assist in compiling agendas and reports for all Council meetings.
- Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings.
- Taking minutes for Council meetings.
- Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters.
What you'll get in return
- Temporary 3 month role with a guaranteed permanent opportunity.
- £38,000 - £40,000 salary
- Training and development
- Wider support from Executives
- Strong network of high-level individuals
- Based in Farringdon - easy access to get too!
What you need to do now
This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Operations Director & Community Minister – Oasis Hub Waterloo
(a charity and church committed to community transformation)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £44,320 per annum (Including London Weighting)
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic and Christ-centred approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services.
We have an exciting opportunity to join Oasis Hub Waterloo, adding strategic leadership capacity to the Hub and holding the vision of Christ-centred community development, together with the Executive Director & Senior Minister.
We are looking to appoint an experienced, dynamic leader to work with the present Executive Director & Senior Minister on the leadership of Oasis Church Waterloo, on HR, team development and leadership, and on the Hub budget/finance strategy.
Alongside the Executive Director & Senior Minister, they will also have a focus on developing Oasis Church Waterloo, including developing and leading church services, nurturing discipleship, pastoral care, involving children and young people, and bringing creativity to our church activities. They will also have great interpersonal skills, be passionate about creating opportunity, will be entrepreneurial, innovative, and fully committed to the ethos, values and aims of Oasis.
What’s in it for you?
· A chance to work with a great team of passionate, supportive and holistically-minded advisors and community workers.
· The opportunity to make a real difference, materially improving people’s lives and impacting the local community.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution.
· A generous holiday allowance.
· Flexible working where possible, with family friendly policies
Key responsibilities:
· Alongside the Executive Director & Senior Minister, providing strategic oversight and development of the community team and church.
· Operational management, including wider team systems, policies and procedures.
· Financial management.
· Risk management.
· Governance.
· Support the Executive Director & Senior Minister to lead the life of the congregation of Oasis Church Waterloo.
The successful post holder must have:
· Experience of leading community delivery.
· Experience of working for/being on the leadership team of a church.
· Experience of growing projects from the initial start-up phase through to maturity.
· Ability to act strategically and to be involved in direct delivery.
· Recent experience of working with young people and communities.
· Experience of strategic management within a school, statutory, voluntary or commercial organisation.
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to lead in some church community activities as part of your role.
Completed applications should be returned by 9am Friday 31 May, 2024.
Interviews will take place in Waterloo on either Thursday 6th or Friday 7th June, 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
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Partner management
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Being the first point of contact for enquiries from our existing 2,500+ partners.
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Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
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Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
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Training staff remotely on how to use the platform.
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Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
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Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
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Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
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Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£29,624 per annum (Grade A) plus a share in a company-wide performance bonus (pro rata).
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Full-time.
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12-month fixed term contract.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays) (pro rata).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: no later than w/c 1st July 2024.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00 AM (BST) on Tuesday 28th May 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 3rd June 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working
Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing.
You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis.
- Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship.
- Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
- Proactively keep abreast of competitor activities, new initiatives and sector trends.
- Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity. You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.
This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Summary
Reports to: Director Research Business Development
Team: Business Development
Salary range: £30,000-35,000 per annum (depending on skills and experience).
Location: London, Hybrid (min. two days a week)
Contract: Full-time Permanent
About RUSI
The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.
Team values:
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Pragmatism – we solve problems and find solutions to complex issues. Action oriented.
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Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.
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Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly.
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Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.
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Outcome-led – we want to see results from our work and care about making a tangible difference.
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Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table.
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Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive.
Main purpose of the post
We are seeking to appoint a Business Development Coordinator to join a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will enhance the institute’s business development activities by providing administrative and coordination support for business development, contracts, and risk management. Working closely with research groups, central services teams, and the senior management team, the successful candidate will be responsible for ensuring that RUSI is well-placed to spot and respond to new funding opportunities and that our contracts are high-quality and executed efficiently.
This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and managing competing priorities and deadlines. We are seeking a team player with a pragmatic and positive attitude and excellent attention to detail, who will enjoy taking on new challenges, using your initiative to solve problems, and seeing your work directly contribute to meeting our short- and long-term goals.
Key tasks
Tracking, identifying, and sharing new funding opportunities:
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Conduct research to identify potential funders and grant opportunities, populate and maintain a prospects tracker. Ensure we have an accurate and current map of relevant funders at all times to draw from.
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Manage the Business Development email inbox, ensuring we are registered to all relevant portals and that we are regularly checking funder portals that do not send notifications. Share summaries of relevant opportunities with the BD Director along with suggested dissemination plan, agree next steps and follow up with appropriate Research Groups.
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Support research colleagues to identify funders to invite to RUSI events and draft outreach emails.
Providing administrative and coordination support on bids, contracts, and new business activities:
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Assist the Bids Manager with compiling information about RUSI as an organisation, its registrations, policies, organisational structure, banking and insurance details, financial information, and other generic details to be included in bid submissions and for due diligence.
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Support the Bids Manager/Director of Research Business Development with administration and coordination of specific components on large bids.
Maintaining and improving business development processes and systems:
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Ensure the business development team trackers (action log, new funding opportunities etc.) are accurate and up to date.
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Work closely with RUSI’s Legal and Contracts and Finance teams to finalise funder contracts and ensure that final copies are saved centrally, and key information is distributed to relevant teams. Ensure that relevant and accurate funder information is tracked by the finance system for ongoing analysis.
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Review drafts of subcontractor agreements and work closely with RUSI’s Legal and Contracts team to manage the process for preparing, securing approval, finalising, and sharing sub-contracts.
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Act as central point of contact for the research funding pipeline, ensure it is functioning as needed and respond to ad hoc questions.
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Manage the team’s Sharepoint page, ensuring that it is useful and relevant for research colleagues, with high-quality templates and guidance.
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In coordination with colleagues on the Communications team, update RUSI’s customer relationship management (CRM) system with accurate, relevant and up-to-date funder information and develop and promote best practice for CRM usage for BD.
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Update RUSI funders on the website annually, ensuring that they are accurate and that we have appropriate permissions to acknowledge them publicly.
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Assist in preparing training materials and internal presentations, including by conducting data analysis.
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Schedule regular catch ups with research groups, take and share notes in appropriate formats, update trackers.
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Take accurate and useful minutes and share and follow up on action points after Business Development meetings.
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Establish strong working relationships with research teams, central service teams, and senior management.
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Assist with administrative tasks for the business development team as needed, including setting up tech (Zoom/Teams) meetings, coordinating diaries, and booking meetings.
Managing the institutional Risk Management process:
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Be responsible for ensuring that risk registers are maintained and updated across the Institute to track risk within the organisation.
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Attend all Audit & Risk Committee meetings to update members on changes to the risk register, and take minutes for each meeting.
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Work with the COO and Business Development team to ensure that RUSI has in place all policies and procedures across the Institute that are required by funders on various projects.
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Assist the COO in keeping up to date with all Charity Commission guidance on charity operations and compliance.
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role.
Person specification
Essential Skills and Experience:
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Professional experience in charity administration, business development, customer service, events management, account management or similar.
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Previous experience in grants administration or project management.
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Basic knowledge and awareness of common requirements for bid submissions including such items as statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion.
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Experience in contract administration and completion.
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An undergraduate degree or equivalent in business, international relations, or related field.
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Team Player – a genuine enthusiasm to help others, collaborate across multiple teams, and to see your work contribute to the benefit of the organisation.
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Excellent interpersonal skills and ability to work with different personalities and manage confidential information with sensitivity.
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Strong written and verbal communication skills, able to communicate clearly and professionally on video calls, Teams chat, email and in person. Able to produce clear, accurate and insightful written output, meeting the highest quality standards.
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Excellent organisation and attention to detail – you can maintain, implement, and improve systems, processes, and databases to ensure that our data and outputs are accurate, thorough and up to date.
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Outstanding time management skills and a willingness to work flexibly – juggling shifting priorities and competing deadlines, managing people’s expectations effectively.
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Strong IT and Microsoft skills (Excel, Word, Outlook, Adobe and PowerPoint)
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An interest in, and knowledge of, defence, security and geopolitics.
Desirable Criteria:
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An interest in, and knowledge of, defence, security and geopolitics.
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Experience in a Think Tank/Charity sector
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values.
Benefits
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25 days annual leave (rising with service)
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Additional days off during Christmas -RUSI Christmas closure days
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Generous pension contributions at 6% employer contribution,
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Access to 24/7 Employee Assistance Programme
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Season ticket loan
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Access to free access to RUSI's world leading programme of events and conferences, research materials and library
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Trained Mental Health First Aiders
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*Enhanced sick pay
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*Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions.
You will be asked to include:
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your CV
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a Cover letter of no more than one page.
Closing date: 2nd June 2024 at 23:59pm. Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted.
Equal Opportunity and Values
At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.
We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.
The client requests no contact from agencies or media sales.