Finance And Administration Officer Jobs

The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.

Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.

Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible. 

General information:
Job title: Programme Officer

Location: London based, hybrid working

Start date: TBC

Contract: Full time

Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm

About the role

We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.

For full information on this role, please download the job pack.

What the Foundation can offer you 

• A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
• An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
• A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
• One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!

About the Foundation 

The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.

How to apply 

To apply, please download the job pack and send us the following: 

• Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
• Current CV (two A4 pages maximum).

All applicants need to have the legal right to work in the UK prior to applying.

Please send your application, or any questions you might have, by 22 May 2024.

The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process. 

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. 

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

Your role

Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.

It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.

Further details can be found in the job description and person specification.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding. 

We have an exciting opportunity for a Marketing and Communications professional to join our team and support both the Metropolitan Cathedral of Christ the King and the wider archdiocese in developing engaging communications and marketing our events and initiatives. It is an exciting time for the Cathedral as our retail and hospitality outlets are redeveloped. Based within the Communications and IT Team within the Chief Operating Officer’s Department you will support the sharing of the good news of the archdiocese both internally and externally within our parishes, with clergy, schools, officers and stakeholders. As a team we are focussed on growing and developing our existing platforms including our websites and social media channels, as well as supporting the Archbishop, our parishes, clergy and other departments with communication and marketing needs. This role will also lead on supporting the archdiocese in telling the story of the Cathedral, past, present and future and helping build the vision of the new Visitor Centre. We are seeking an experienced professional who can help us translate our vision and engage with our communities and visitors to our city. The successful post-holder will work between St Margaret Clitherow Centre and the Cathedral (2 days per week), with travel across the Archdiocese as required. Applicants are encouraged to visit our Cathedral before applying. Opening times – daily 7.30am to 6pm. To thrive in this role you would need to be comfortable networking with a wide range of groups and individuals with differing levels of knowledge and experience. You will be a confident and skilled communicator who can develop creative plans to support our organisation.

We are on an exciting period of growth and over the next few years we want to increase our reach, connectivity, and impact at a local, district and regional level. At the heart of our work is our vision to ‘#WeThinkActive - Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities’ and our mission, ‘We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives’. 

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Our ambition and aspirations mean that we need to formalise and evolve the systems, process and procedures employed in all aspects of running the charity and Active Partnership.

To lead and manage this transition and growth we are looking to recruit an Operations Director to be part of Think Active’s Exec team.

The charity has a strategy and an annual business plan that together, highlights the ambitions, financial profile, goals, and future direction of the organisation. Our ability to implement this has been made possible through valuable Sport England funding.

Reporting directly to the Chief Executive you will lead the development and implementation of operational systems and plans that are integral to the successful delivery of our strategy and implementation of our business plan. 

To learn more about social prescribing, our organisation and this role, please visit our website.

NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.

Operations Coordinator (Finance & People)

Background

The National Academy for Social Prescribing (NASP) is a newly registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.

Recruitment

At NASP, we are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives, and backgrounds create a stronger and more creative work environment, and so we welcome applications irrespective of the applicant's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We also welcome applications from neurodiverse candidates.

We seek to support candidates with relevant lived experience recognising that first-hand experience of what NASP seeks to achieve around social prescribing is valuable.

We have processes and policies in place to ensure that all applications are treated fairly throughout the recruitment process and that we make reasonable adjustments for those who require it. Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, this request will be accommodated within the needs of the role.

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets.

And therefore, we look forward to hearing from you about the role of Operations Coordinator (Finance & People).

Role Details & Staff Benefits

Salary: £32,000 per annum

Duration: 12 months (with possibility of extension)

Hours: Full time

Location: Hybrid – NASP have a permanent office space at London’s Southbank Centre, this role will be expected to work up to 2 days per week here, with the remainder worked remotely at home. There may also be additional travel required for staff days and other events.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum, plus Bank Holidays
• An additional day of paid leave per year on your birthday
• Opportunities for Volunteering & CPD days each year
• Opportunity to request flexible working arrangements, including compressed hours
• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:

This is a pivotal role to support NASP’s strategic aims to promote and spread social prescribing at a local, national, and international level.

The purpose of this role is to provide operational support and act as point of contact for the organisation’s Finance and People functions, as well as providing Programme support across the organisation, ensuring smooth running and continual improvement of NASP’s processes.

The role sits in the Operations team and will work closely with the Director of Operations, wider Operations colleagues, and external Finance, Legal and IT providers, as well as providing support across the organisation. This will include supporting on NASP’s Innovation programme.

Person Specification:

Knowledge of finance processes, including bookkeeping, year end, invoice & purchase order administration; and preferably experience of accountancy processes for charities

• Experience with accountancy software and systems (e.g. Xero, ApprovalMax, Soldo)
• Experience of developing, interpreting, and managing budgets, forecasts, I&E statements, cashflows, etc.
• Knowledge of HR processes and policies, including supporting staff as point of contact for enquiries
• Ability to manage sensitive information and maintain high levels of confidentiality & discretion
• Experience of project management/support
• Experience of detailed administrative & business support
• Interest in and/or experience of developing Wellbeing and EDIB policies and processes, to develop internal working culture
• Demonstrable ability to work in a complex organisation that works remotely, and draw people and teams together for projects successfully
• Highly organised, diligent, thorough and reliable
• Excellent IT skills and proficient at all relevant systems e.g. Microsoft
• Highly proactive, responsive and able to work on own initiative to deliver appropriate support
• High level of literacy and excellent communication skills
• Flexible, positive approach and willingness to learn and collaborate
• Knowledge and empathy with NASP’s values and ambition as set out in the NASP Strategic Plan 

Responsibilities:

Finance

• Act as first point of contact for Finance enquiries, both internally and externally
• Manage the Finance mailbox, ensuring queries are dealt with efficiently
• Co-ordinate day-to-day financial operations, including processing of invoices, purchase orders, expense claims, reconciliations, etc.
• Overseeing virtual card system (Soldo) for NASP employees
• Supporting CEO, Director of Operations (DoO) and Director of Finance (DoF) on budgeting, forecasting, reconciliations, and year end process as required
• Working with external Finance provider (Carpenter Box) to support processes
• Attending regular finance catchups, supporting these meetings and providing feedback on issues & processes
• Provide support to colleagues on NASP’s financial systems (ApprovalMax, Xero, Soldo, etc.), including developing and running training sessions as required
• Ensuring online and paper filing of NASP finance documentation is accurate, organised, and kept up to date

People, HR & Recruitment

• Act as first point of contact for staff HR enquiries, e.g. policy, annual leave, absences
• Work with DoO and CEO on HR matters where needed (supporting meetings, liaising with staff)
• Support line managers on annual appraisal and probationary review process
• Support on recruitment, including developing job documentation, posting job adverts, liaising with candidates and managing enquiries, scheduling and supporting interviews
• Work closely with the Executive Assistant for onboarding and induction of new starters, including arranging for IT equipment to be shipped
• Proactively identify ways to improve and streamline People & Culture processes
• Drafting and issuing contracts for freelancers, using NASP standard templates
• Support on People-related working groups, e.g. EDIB and Wellbeing

Programme Support

• Provide administrative support for colleagues on specific projects/programmes as required, including NASP’s Innovation programme (e.g. sending network updates, developing case studies for Innovation Hub, uploading data to NASP’s CRM system)
• Manage and minute meetings, including sending agendas, noting actions, and diary management
• Providing input and support on related areas of expertise (Finance, HR, Operations) to colleagues across the organisation, e.g. developing budgets or advising on organizational policies
• Monitoring and evaluation of programmes, to improve effectiveness (including financial evaluation)

Other Responsibilities

• Work with Operations team on improving and developing processes across the organisation, e.g. Wellbeing, EDIB, staff days, events
• Deputise for Operations team colleagues as needed to cover annual leave (e.g. supporting on meetings or managing correspondence)
• Work with external IT provider (Logicata) to support staff with helpdesk enquiries, and delivery/return of equipment as needed

Reporting To: Strategic Projects Manager  

How to Apply

NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.

Please complete the application form (available on the Careers page of the NASP website) and send via email to our recruitment team by 12:00 (midday) on Wednesday 1st May. NASP have the right to bring the application deadline forward as they deem fit.

Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation. Please make sure to add your name to the title of the application form before submitting.

Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.

Interviews will be held w/c 13th May. For more information and an informal conversation, please email any questions to our recruitment team.

Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.

All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

We have an exciting opportunity for a motivated, talented and ambitious individual to join our growing Development team. This role is an opportunity for someone with a keen interest in the environment looking for a next step in their fundraising career. The role will be responsible for supporting other team members with large grants as well as managing and growing their own portfolio of trust and foundations capable of giving at five and six-figures. 

The role will support donor management including donor reporting and stewardship and will help coordinate fundraising events. This is a truly varied role with an opportunity to get involved in all aspects of fundraising.

The successful candidate will report to the Development & Partnerships Lead, and will also work with and support the other members of the Development team to deliver our fundraising and development priorities across all funding streams, including our Trusts & Foundations, Major Donors and Institutional/Government funding.

To be successful in this role,  these are the things that will matter the most: 

• Strong communications skills (written & verbal) with the ability to understand and synthesise complex information for public facing communication 

• Ability to work well under pressure and manage multiple priorities and demands

• Team player 

Essential behavioural competencies:

• Proactive and adaptable – seeks new opportunities

• Collaborative approach to work & focus on getting the job done

• Highly organised with excellent attention to detail

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. 

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack or visit our website.

We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.

The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Job Title: Fundraising and Administration Officer
Organisation: Self Help Africa
Contract Type: Permanent – Full time
Hours of work: 37.5 hours per week – minimum of 4 days a week in the office
Benefits: 7% Employer Pension, 26 Days Holiday, Contribution towards Private Health Care.
Salary: £24,000 – £27,500
Location: Shrewsbury, United Kingdom
Reports to: Fundraising Campaigns Manager

About Self Help Africa

Self Help Africa is an international development organisation that works through agriculture and Agri-enterprise development to end hunger and extreme poverty.

In 2021, Self Help Africa merged with United Purpose, doubling our size. The organisation works in 15 programme countries in Africa, Asia and Latin America and its 2023 budget is in excess of €50m.

In early 2023 we launched a new five-year organisation strategy, which defines shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.

Our wider organisation also includes social enterprise subsidiaries Partner Africa, which provides ethical auditing and consultancy services, TruTrade, an innovative trading platform in East Africa, and CUMO, Malawi’s largest micro-finance provider.

Our three core values are:
▪ Impact: We are accountable, ambitious and committed to systemic change.
▪ Innovation: We are agile, creative and enterprising in an ever-changing world.
▪ Community: We are inclusive, honest and have integrity in our relationships.

Job Purpose:

The Fundraising and Administration Officer role primarily focuses on providing excellent supporter care and administrative support within the fundraising department. This role plays a crucial part in maintaining supporter relations, optimising fundraising efforts, and ensuring efficient administrative processes are in place.

Key Responsibilities:

Supporter Care:

• To be a first point of contact for the Fundraising Department, answering the phone and meeting and greeting people who arrive to the office.
• Respond to enquiries from supporters, prospective supporters and volunteers via telephone, e-mail, and post, maintaining excellent supporter relations.
• Ensure timely and appropriate acknowledgments, using both standard and bespoke correspondence.
• To adhere to administrative procedures to ensure the delivery of a high-quality service which is compliant with all relevant legislation, policies, regulations, and guidelines.
• Provide admin support for Direct Mail letters and appeals, including the use of mail merge, when required.
• Assist with the ongoing stewardship of Regular Givers.

Community Fundraising:

• Co-ordinate the recruitment and appropriate use of volunteers to support fundraising.
• Develop relationships with volunteer fundraisers, with the aim of maximising the funds they raise through challenges, events and talks.
• Support the formation of volunteer fundraising groups.
• Support ongoing and new events within the UK, which may include occasional weekend and evening work.
• Take the lead with the co-ordination and administration of public collections in the UK.
• Take the lead in monitoring fundraising merchandise, and liaise with suppliers, for fundraising materials, including Christmas Cards.

Digital Marketing:

• Support in developing UK digital fundraising opportunities.
• Administer digital acquisition campaigns in the UK e.g. through digital advertising, to generate new donors.

Database Management (Training will be provided):

• Create and maintain contact records on Salesforce, ensuring supporter information is kept up to date by recording changes to mailing preferences, gift aid eligibility and contact details etc.
• Database maintenance and housekeeping e.g. identifying and merging duplicate records, removing, or archiving redundant data, adhering to GDPR protocols.

Finance Administration (Training will be provided):

• Efficiently process and reconcile incoming donations, received daily by post, online and phone. Bank cheques and cash on a weekly basis, and process credit card and CAF donations.
• Record all donations to Salesforce, ensuring the accurate coding of income to the correct source and supporter.
• Administer new Direct Debit instructions.
• Support monthly and quarterly reports demonstrating fundraising income received against budget, to inform the management team and provide accurate forecasting.
• Scan and upload credit card statements and invoices for payment by the Finance team.
• Record and reconcile petty cash expenditure.
• Assist the Finance team in the reconciliation of all income received, responding to any queries.

General Office Administration:

• Order office stationery and fundraising supplies, as required.
• Co-ordinate general office maintenance, as required.
• Arrange accommodation for staff travel to Shrewsbury.

Key Relationships:

Internal

• Fundraising Campaigns Manager UK (line-manager)
• Head of Fundraising UK
• Fundraising Campaigns Officer UK/Ireland
• Fundraising Team UK/Ireland

External

• Self Help Africa supporters, donors, and volunteers.
• Suppliers for office equipment and stationery.

Knowledge, Experience and Other Requirements:

Essential

• Relevant qualifications from a Further Education Institution or equivalent office/administration experience in a busy environment, preferably in fundraising or marketing.
• Excellent planning, administrative, organisational and time management skills, to deliver and cope with a busy workload.
• Strong customer service and interpersonal skills.
• Excellent keyboard and numeracy skills, with a high-level of accuracy and attention to detail.
• Excellent knowledge of the Microsoft Office package, especially Excel.
• Excellent written and verbal communication skills (English).
• Enthusiastic and positive attitude; flexible, adaptable, and able to work independently.
• Commitment to Self Help Africa’s vision of an economically thriving and resilient rural Africa.

Desirable

• Working knowledge of marketing/relationship CRM databases, such as Salesforce.
• Experience of processing and managing data.
• Educated to degree level.
• Full driving licence and access to a car.
• First Aid Certificate.

Competencies

• Managing yourself – Holds an awareness of own abilities and areas for development; adapts and uses abilities to work well with others and to help achieve objectives.
• Communicating and working with others – Uses the most appropriate channel to share information with others both inside and outside Self Help Africa; adapts the message to meet the communication needs of the audience.
• Delivering results – Systematically develops plans towards achieving Self Help Africa’s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.
• Planning and decision-making – Systematically develop plans towards achieving Self Help Africa’s objectives and delivers on commitments; makes clear, informed and timely decisions appropriate to role, in the interests of Self Help Africa and those we work with.

How to apply:

To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.

Only applications submitted via our website will be considered for this role.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Specific roles may require Police/DBS/Garda vetting.

Self Help Africa strives to be an Equal Opportunities Employer.

Location: Cambridge

Salary: £24,700 per annum

Contract period: Permanent

Start date: As soon as possible

Fauna & Flora’s Eurasia programme is seeking a Programme Administrator to undertake a key supporting role within the programme; working closely with the Programme Finance Officer to deliver administrative, information management and office support to the Eurasia team and its projects, helping ensure compliance with internal systems, policies and procedures and donor requirements.

The successful candidate will have excellent administration skills and previous experience in a similar role (including use of Microsoft Office). They will be highly organised, methodical in their approach to work and have meticulous attention to detail. They will be a strong team player and enjoy working in a dynamic team environment where problem solving and the ability to respond swiftly to changing organisational and team needs is paramount. They will have excellent interpersonal and communication skills with the ability to build positive and productive working relationships with colleagues, including with those based overseas.

In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Sunday, 28 April 2024. Interviews are likely to take place during the week commencing Monday, 13 May 2024.

Join our award-winning team and make a life-saving difference to people and animals.

Working as part of the Development team, this new role will play an integral part in driving our fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.

Job Purpose

• Provide first-class supporter care to Animal Free Research UK’s supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes

Deliverables 

Provide first-class supporter care to Animal Free Research UK’s supporters

• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes

Efficiently and effectively maintain the donor database

• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases

Provide assistance to the Development team

• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required

Download Job Pack for full role description 

REF-213 545

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR SOLUTIONS

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.

EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.

COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.

For more information about Start Network and what we do, please visit our website. 

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

JOB PURPOSE

The role will support the research activities of Start Network and its programmes and initiatives.

Working within the Evidence & Learning team, the Research Officer will conduct research, interpret data and communicate findings across of a range of programmes and initiatives which support evidencing the impact and learning of Start Network activities. These could involve supporting in the design and administration of data collection projects; as well as cleaning, processing, and analysing primary data and literature and desk reviews. The successful applicant will require basic research skills and additional skills will be learned on the job through guidance provided by the other members of the Evidence & Learning team.

KEY ACCOUNTABILITIES

Research

• Lead and support with undertaking research, including desk reviews, conducting landscape analyses and literature reviews using a range of materials and sources, including online platforms.

• Support with the design and implementation of data collection tools for primary data (e.g., surveys, focus group discussions, and in-depth interviews) and secondary data collection.

• Work with both qualitative and quantitative data, including interview transcription, data cleaning, processing, and analysis.

• Support key teams with research and analysis for their programme and initiative areas.

• Work with a range of staff across key initiatives to formulate and test research ideas.

• Assist with managing and supporting external consultants

• Support with Presenting Research Findings

• Develop, and co-develop, technical reports, PowerPoint presentations, and other written pieces for a range of audiences and platforms, both internally and externally.

• Create relevant graphics and visualisations to present qualitative and quantitative information.

• Present, and work alongside others to present, information to a range of key stakeholders including donors, Start Network member organisations and academics in formal and informal settings.

Information Management

• Work alongside others in the team to establish and maintain libraries of relevant information related to stakeholders and partners.

• Create tools related to information management (e.g., informed consent forms) and in obtaining consent and permissions for various research projects and products from member representatives and other key stakeholders.

START NETWORK CULTURE

• To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children

• A commitment to the Start Network vision, principles, values, and approach

• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

SKILLS AND EXPERIENCE

ESSENTIAL

• Experience in research skills including literature reviews and data analysis.

• Working knowledge of Microsoft Word, Excel, and PowerPoint necessary, experience with standard data analysis, graphics, and presentation tools and packages preferred

• Familiar with best practices and practical application of both quantitative and qualitative data collection and analysis

• Some experience in questionnaire and survey design and basic statistics

• Strong communication skills, including being able to communicate ideas clearly across a range of mediums and professionally to a range of stakeholders.

• Strong interpersonal skills, being able to work across the Start Network team, with members, consultants, and other stakeholders.

• Strong attention to detail

• Good organisational skills, being able to handle and manage multiple projects and datasets while working to deadlines.

• Degree in a quantitative or social science field

DESIRABLE

• Experience in social research (desirable).

• Experience using Salesforce (desirable).

• Relevant language skills, particularly in French and/or Spanish (desirable).…

KEY COMPETENCIES

Communication:

• Promote different ways to engage different audiences, working with others on how to maximise impact.

• Build trust by doing what you say you will do and admitting when you don’t know something or when you have made a mistake.

Strategic Thinking:

• Actively seeking to understand how your role fits into the work of the team and network by asking questions and working on cross-team initiatives.

• Able to plan and deliver flexibly to take account of changing internal and/or external factors by reprioritising and asking for help.

Collaboration:

• Actively promote collaboration by spotting and breaking down barriers to siloed working, connecting colleagues, teams and initiatives

• Build networks internally and externally by showing curiosity and learning from others.

Leadership of self and others:

• Understand own strengths and shadows and how these interrelated with others through review and reflection.

• Open and responsive to feedback

• Seek to understand and act upon own areas for growth, reflecting and learning from things that have not gone so well by showing vulnerability and openness to change

Ability to adapt and learn:

• Seek to learn lessons and apply the learning to future work by actively asking questions, being honest, curious, and brave to abandon things that are not working.

• Able to reprioritise and shift focus in response to changing needs of the organisation or network by being aware of how your role sits in the system.

• Balance the need to follow systems and processes with the courage, identifying when systems and processes do not align with the mission, suggesting alternatives

Getting things done the Start Network way:

• Overcome obstacles by taking initiatives to identify issues, seeking help to address them and escalating appropriately.

We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Ashford, Kent office

What is the role about?

A new project to support survivors of Domestic Abuse named 'SAFER' means we have a vacancy in the Administration Team. Undertaking a range of administration tasks to support the Kent Team in their day to day operations helping people affected by crime. Using a range of databases to enter or retrieve information, communicating with colleagues, the police and other agencies by e-mail and telephone and receiving and responding to internal and external queries and referrals.

You will need:

Our ideal candidate is someone who is resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Events Officer

Salary: £25,000-£30,000

Contract: Full time, permanent

Location: Flexible 

Closing Date: 23/05/2024 (we may close vacancy early if sufficient applications are received)

We are looking for 2 talented, creative and experienced Events Officers to work in our already established team. 

UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.

The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.

Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.

Main Responsibilities:

• To assist in the delivery of UKIM’s events programme across the UK and be part of the team that supports the national leadership of the organisation in delivering events (including fundraising and marketing events) as per agreed strategy and plan.

• To assist in securing event funding and ensuring monitoring and evaluation of all events is conducted on a regular basis. 

• To assist in developing event strategies and operational plans, building relationships and liaising with partners and local Branches.

• To be effective member of the Events Department by assisting in development of and following clear procedures and processes for meeting strategic objectives of UKIM.

• To arrange and manage all events within UKIM at a local, regional and national level.

• To assist in creating a professional, end to end approach for all UKIM events, ensuring consistency across the whole event lifecycle, including documentation, feedback and review process.

• To assist the Events manager in agreeing an annual Events schedule with the board of Trustees across all areas of UKIM.

• To assist in implementing, managing and developing Project strategy, operations, risk management strategy, monitoring & evaluation systems and budgets ensuring they are in accordance with UKIM’s global policies, principles and approach.

• To assist the Events Manager in line managing all volunteer or employed event managers and staff in field or regional offices.

• To assist in effective management, support and development of staff and volunteers involved in Event implementation.

• To visit events and branches country-wide to oversee and evaluate events and to encourage, advise and monitor staff.

• To ensure that UKIM’s financial, administrative and HR policies are adhered to in all events and by all staff responsible.

• To proactively seek opportunities for funding through networking and oversee the writing of event proposals. 

• To participate in implementation of donor-funded events, ensuring delivery meets donor requirements and UKIM’s international policies, principles and development approach. 

• To ensure the reports for completed events are received from implementing partners on time and are analysed at the Head Office for evaluating each partner’s performance and to retain appropriate audit trail.

• To ensure event management and operation information is communicated quickly and efficiently to the Executive Director and Board of Trustees.

• To participate in and carry out annual staff appraisals as appropriate.

• To assist in diligently managing an agreed expenditure budget, taking careful measure to report any unexpected costs in good time as and when appropriate.

• To comply with all policies, procedures, legal and regulatory requirements.

• To be willing to travel extensively with short notice.

• To respect the unique contribution of every individual and work positively in an equal opportunity and diverse environment. 

• Any other duties commensurate with the accountabilities of the post. 

Person Specification: 

E – Essential D – Desirable

• Educated to graduate level or equivalent in a development-related subject D

• Relevant experience of working in a similar role within the charity and development sector, including experience of management and leadership. E

• Proven participation in Event assessment, planning, management, monitoring, evaluation and impact assessment skills. E

• Proven experience of funding proposal writing and budget design for events. E

• Experience of working on donor-funded events, grant compliance and management E

• Fluency in English (spoken and written) essential, second language is an asset. E Excellent communication skills, both verbal and written, as well as negotiation and administrative abilities E

• Finance management skills within event management D

• Good interpersonal skills with ability to network and establish links and partnerships with all relevant stakeholders E

• Ability to think and plan strategically. E 

• An ability to delegate, follow-up and supervise as well as support. E

• Ability to work well on own initiative. E

• Ability to work under pressure to tight deadlines and adapt to change. E

• Ability to communicate cross-culturally D

• Ability to travel nationally. E

• Commit to withhold the integrity and standards of UKIM, its values, approach and priorities, within all projects. E

REF-213 582

Location: Home based with UK-wide travel, as required/on occasion

Contract details: 18 months, Fixed Term Contract

Salary: £32,500-£38,000 per annum (pro-rata)

Hours: Part-time (21-28 hours per week – to be discussed)

Directorate: Professional Services

Reporting to: Head of Finance

Responsible for: N/A

This is a new role working closely with the Head of Finance to support NFCC to manage our contracts and written agreements from drafting to completion. The role will work to support the wider staff team. 

What you will be doing: 

• Drafting and/or amending and negotiating contracts and other written agreements, such as Data Sharing Agreements, Confidentiality Agreements/Non-Disclosure Agreements, taking into consideration any relevant funding terms and conditions.
• Drafting and/or amending and negotiating other types of agreements from time to time as instructed 
• Working with the NFCC staff team to produce relevant documentation required for procurement processes 
• Completing research and due diligence checks on potential suppliers or partners 
• Articulating, capturing and implementing contractual issues 
• Negotiating contract terms with both internal and external entities 
• Reviewing existing contracts and updating them 
• Support contract owners to ensure effective monitoring of contractual performance
• Analysing risks associated with specific contract terms 
• Creating language standards for new contract documents or existing ones 
• Providing detailed reporting to the involved parties at the end of a contract 
• Producing timely and relevant reporting on procurement and contract activity. 
• Managing the insurance renewal processes for the organisation. 

Who we are looking for: 

A proactive, analytical individual with experience of draft contracts and other written agreements. You will need to have excellent attention to detail and be comfortable using MS Office applications and other IT systems such as Sage. 

Applications from individuals looking for between 21-28 working hours are welcomed. 

What you can expect: 

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily. 

We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays, health care cashback plan, access to an Employee Assistance Programme and support flexitime working. 

How to apply:

Please complete the application form linked from the ‘apply now’ button below. CV’s will not be accepted for this position.