Finance and support services manager jobs

Role

Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.

This role would suit someone with some experience of marketing or fundraising or who would like to expand their experience of Individual Giving.

What we’re looking for

• Direct marketing or related experience, including planning, delivering and evaluating campaigns.
•  Knowledge of direct marketing methods to recruit, retain and grow supporters.
• Ability to write engaging, emotive copy for varied channels and audiences.
• Experience managing suppliers and working with supporter databases, including audience segmentation.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Ability to work quickly, accurately and independently, using initiative.
• Skilled at building collaborative relationships internally and externally.
• Fast learner with strong prioritisation and evaluation skills.

What we offer

• Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
• Flexible working around our core hours of 10am to 4pm
• 25 days annual leave rising with length of service
• Closure at Christmas (additional 3 days)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes

Senior Grant Making Manager – 12 months fixed term contract

The Senior Grant Making Manager plays a pivotal role in the success of funding in our England Directorate and in particular our responsive funding in the London, South East and East Region.

Reporting to the Senior Head of Responsive Funding in the London, South East & East Region, you will play a key role in delivering our strategy, ‘It Starts with Community’, maximizing the impact of our funding across the region with a particular focus on London where you will work with others to develop our regional and London specific strategic direction, ensuring excellent management and oversight of day-to-day grant making and learning.

You will own key stakeholder relationships within London and play a lead role in developing the regions’ stakeholder engagement and relationship strategy. You will be a key representative of the National Lottery Community Fund in the region as part of the Regional Leadership Team, deputising for the Head of Region as necessary.

You will also be a key member of the England Leadership Team, maintaining strong relationships with colleagues across the England Directorate including other regional teams, key business partners as well as colleagues across The Fund.

Key responsibilities will include:

• Leading on funding strategy and delivery for London. Working to support the delivery of our Reaching Communities programme and the diversification of our funding portfolio to include partnerships work, more intentional grant making and our commitment to being more than a funder.
• Stakeholder Engagement across London and the region – To maximise our impact, to ensure a joined up collaborative approach and for learning and awareness raising, we need to work with others. You will hold, develop and maintain a strong network of external relationships.
• Leading, supporting and inspiring a team of 3 x Funding Managers (who you line manage) –providing support and overseeing the work of their teams (approx 20 staff), with a focus on delivery, values and maintaining wellbeing. You will also provide leadership to the full regional team.
• Leading through change and supporting the delivery of our new operating model and ways of working. This includes ensuring teams understand and adapt to change, that operating structures align and our processes and procedures are consistent across all of England responsive teams.
• Engagement locally and at an England and UK level. – You will liaise with and hold key relationships with other regional hubs and England funding teams as well as functions in Business Support, Knowledge and Learning and Communications, to ensure a joined up one Fund approach. You will also need to maintain solid relationships across a number of key Corporate functions including Finance, Legal, Audit, Service Design/GMS amongst others.

Skills & Requirements

You are a values based leader who is passionate about making a difference through our funding and our commitment to community voice and empowerment as well as our equity based approach as a funder.

You will have a deep understanding of the communities, funding landscape and sector we serve in London and across the region. You will know the funding business inside out and have built networks you can pull on both inside and outside the organisation. You will be able to define and deliver on our funding strategy for London and the wider region.

Your ability to build and maintain excellent relationships with a diverse range of senior level internal and external stakeholders will be second to none. You will have experience in creating connections and facilitating diverse stakeholder networks and you will be a confident communicator, comfortable in all environments.

You will have experience of building and leading teams and driving a culture of inclusion with an ability to coach, inspire, and empower people. You’ll need to be a resilient self-starter who can plan with others and use excellent engagement skills to bring others into the work you are responsible for.

You’ll be a problem solver and solutions orientated with significant skills in diplomacy and a great supporter and encourager. You’ll be able to juggle competing priorities but organised enough to get all of that into a clear plan and delivery model that is strategic and operationally sensible.

You’ll be comfortable in risk and determined to succeed by adding value. You’ll have attention to detail but skilled enough to ensure that ideas, concepts and structures are easily explained in simple and clear ways.

You will demonstrate an ability to work in an agile way, ensuring we are flexible and continue to improve in line with feedback and insights from customers and frontline staff.

Interview details:

• Date: 1st and 2nd December
• Format: Online
• Location: Mobile - London focused but with responsibility across the London & South East & East region

For an informal discussion about the role, please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Strong knowledge of the VCSE sector, funding landscape and communities of London.
• You are an inclusive & experienced leader, with an adaptive positive leadership style and highly developed team and people management skills who champions employee engagement.
• An experienced senior level grant maker, strong in defining and delivering funding strategy to maximize impact.
• Portfolio and operational management experience; as well as financial and risk management in a funding context.
• Demonstrated effectiveness as a communicator and relationship builder who feels comfortable in all environments – from one-to-one communication to public speaking and high-level engagement.

Desirable Criteria:

• Experience of leading through change to align operating structures to strategy, centralising customer experience, quality service and effective use of resources.
• Good decision-making skills and attention to detail, considering evidence, analysis and personal experience to make funding decisions and to take and mitigate risk as appropriate.
• Experience of managing large, complex budgets and data analysis.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition). 

About the Sheila McKechnie Foundation

The Sheila McKechnie Foundation (SMK) is here for people working to make lasting change, whether in their community, across society or for our planet.  We connect the campaign community to grow in solidarity, share ideas and find common cause.

Campaigning is vital to a healthy society. In a free and hopeful society, people need to know they have the power to make a difference: they can envisage change and can push for that change to happen. For nearly two decades, we have run programmes for individuals and groups, offered support and advice and been a place to share knowledge on the keys areas of effective campaigning.

Each year, we work directly with up to 300 organisations and well over 1000 people. They are tackling a wide range of social issues across human rights, environment, health, housing, young people, and community. Whether improving disabled access on local transport, tackling financial inequality, or promoting solutions to global conflict, our mission is to help campaigners succeed.

About the Role

We are seeking an experienced Operations and Systems Manager to join our team. As Operations and Systems Manager, you will ensure SMK’s operations are well managed, and make sure that we have all the processes, technology and policies needed to operate effectively. We’re looking for someone to take initiative to improve things where needed and bring their experience from elsewhere to the team.   

The Operations and Systems Manager will work closely with the CEO, Board and staff team of 6, and hold the relationships with our external IT, Accounting and HR providers. You will also play a key role within the organisation in shaping culture and supporting staff to carry out their roles to the best of their abilities.

For further information, please see the job description. 

Flexible and Hybrid Working

Our office base is located in central London. You need to be in the office for a minimum of 1 day per week and further Team Days and Board Away Days. Travel and accommodation for working at our London office is at the job-holders own expense. Expenses incurred for SMK business outside London are covered by the charity.

The 15hours per week can be worked flexibly across Monday to Thursday, with a preference for them to include at least part of Monday and Tuesday to accommodate our weekly team meetings (Monday mornings) and Board Meetings which occur quarterly (Tuesday afternoons)..

If you have any questions about the role or process, please get in touch. We are happy to discuss any accommodations or adjustments needed to support your application or participation in the interview process. Please let us know how we can assist.  

Closing Date 30th November, Interviews in person Tuesday 8th December

The Soil Association is the UK’s leading charity working with people and nature to transform the way we eat, farm and care for the natural world. Founded in 1946, we’ve been at the forefront of pioneering organic and sustainable practices for nearly 80 years. With a turnover of £25 million, around 380 staff and a structure that includes two trading subsidiaries and a sister charity, we are a dynamic organisation with national reach and international influence. Together, we are a force for nature.

We’re now looking for a Group Finance & Resources Director to help us deliver even greater impact. This is a pivotal role at the heart of our group. Reporting to our Group Chief Executive as a core member of our Leadership Team, you’ll lead our finance, HR, IT, digital transformation, governance and facilities functions, ensuring they are future-focused and aligned with our mission. More than that, you’ll play a key role in investment planning, opportunity appraisal, and performance reporting, helping us make the right decisions across a diverse and entrepreneurial portfolio of work.

Key responsibilities include:

• Providing strategic financial leadership and investment advice to the Group CEO and Board, ensuring decisions are informed by both financial and impact considerations.
• Leading and developing high-performing teams across finance, HR, IT, digital transformation, governance and facilities.
• Overseeing integrated annual and multi-year planning, budgeting and financial scenario modelling across the group.
• Supporting and challenging senior leaders across the Soil Association group to drive performance and deliver coherent, sustainable plans.
• Ensuring robust governance, legal compliance, risk management and the effective delivery of shared services across the group.

We’re looking for someone who brings strategic financial leadership, a collaborative and people-centred approach, and the ability to navigate complexity with clarity and calm. You’ll be a qualified accountant with experience at executive level, ideally in a group structure or multi-entity environment. You’ll understand organisational governance, be confident in investment appraisal and risk management, and bring a track record of leading high-performing teams through change.

This is not a role for someone who wants to be in the back office. We want you to be at the heart of our decisions, motivated by our values and excited by the opportunity to play a lead role in enabling us to shape a better future for people and planet.

Our recruitment partner, James Stephens at Morgan Law, is supporting us with this appointment process. For further information including a full recruitment pack with details of the role and recruitment process, please click through to our recruitment microsite using the 'Redirect to Recruiter' button. 

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As a proactive member of the Secretariat team,  to deliver high quality, professional services to FIGO. This will be achieved by;

· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)

· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)

· Coordination of Health and Safety/Fire Safety Support

Barnardo's is offering an exciting opportunity to join the Essex Child and Family Wellbeing Services (ECFWS) as a Finance and Quality Administrator. We're looking for a dedicated and detail-oriented individual to provide efficient support across financial and quality-related administrative processes.

This is a hybrid role, but candidates must be based in Essex, as regular on-site meetings within the Essex remit are required. A full UK driving licence, access to a car, and business-use insurance are essential.

Some of the Key Responsibilities:

• Record and process expenditure invoices and purchase order requests.
• Monitor income and expenditure against budget.
• Purchase items/services and ensure accurate logging of transactions and receipts.
• Support service leads with end-of-year budgets and financial reporting.
• Manage grant applications and community development funds.
• Maintaining, updating and compliancy tracking for quality-related documentation inc. Standard Operating Procedures (SOPs) and Smart Sheets
• Supporting health & safety processes and audits
• Processing and administration of DBS checks

What we are looking for:

• Experience working with financial systems and managing budgets, income, and expenditure.
• Proven background in finance, accounting, or business administration—ideally within the charity or healthcare sector.
• Strong analytical skills with the ability to interpret data and produce clear reports.
• Excellent organisational and record-keeping skills with a focus on accuracy.
• Ability to work independently and meet deadlines with minimal supervision.
• Proficient in Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.

Before applying, please refer to the Job Description and Additional Information Sheet to support your application.

If this sounds like the right fit for you, we'd love to hear from you!

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

Yeldall Manor is seeking a visionary, faith-driven, and servant-hearted Chief Executive Officer to lead our Christian charity into its next chapter.

Yeldall Manor is a Christian residential rehabilitation centre supporting men who are struggling with addiction. Rooted in our Basis of Faith, Ethos Statement, and Values, we offer hope, healing, and transformation through Christ-centred care.

For more than 40 years, Yeldall has been a place of restoration and new beginnings — helping men break free from addiction and rebuild their lives with dignity, purpose, and faith.

As CEO, you will work closely with the Board of Trustees to provide strategic leadership, spiritual guidance, and compassionate oversight across all aspects of the organisation. You will bring the experience, insight, and communication skills needed to inspire and equip our dedicated staff, volunteers, and partners — ensuring that Yeldall continues to flourish in its mission and ministry.

We are seeking a visionary leader with a committed Christian faith — someone who can uphold and model the ethos and values of Yeldall Manor while supporting residents in their spiritual journey. You will be an experienced and compassionate leader, able to guide teams through change and growth, and a gifted communicator who can inspire trust and collaboration across staff, residents, and external partners.

A passion for supporting individuals in recovery and personal transformation is essential. If you are in recovery yourself, you must have a minimum of two years’ clean time.

Yeldall Manor is committed to safeguarding and promoting the welfare of its residents. The successful candidate will be required to undergo a satisfactory enhanced DBS check.

This is a permanent position, available on a full-time or part-time (0.8 FTE) basis. We are happy to be flexible for the right candidate.

If this opportunity excites you and you feel called to lead and serve in this way, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role.

We would like to fill this post as soon as possible, so please apply by 12 noon on Monday 1st December 2025. Early applications are encouraged.

Join us at Yeldall Manor — and help shape a future of hope, healing, and lasting change.

Reports to: HR Manager 
Location: Remote (with attendance at our Victoria, SW1 office one day per week desirable), plus 4 Annual Staff days per year 
Hours: 21–28 hours per week (to be discussed at interview) 
Salary: FTE £28,000–£30,000 (depending on experience) 
Contract: Permanent 
Interviews: Conducted on a rolling basis 

About AdviceUK 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who collectively support 1.7 million people each year with free advice on a diverse range of issues including debt, benefits, housing and immigration. 

This is an exciting time to join us. In 2024, we launched our new three-year strategy to develop our services to members and strengthen our organisational capacity. 

As part of our continued growth, we are now seeking an HR Assistant to join our team and help us deliver excellent people support across the organisation. 

Role Purpose 

We are looking for an organised and proactive HR Assistant to join our team. This is a new role, providing support to our HR Manager and contributing to the smooth running of HR processes across the organisation. You'll be involved in a wide range of activities including HR administration, recruitment, onboarding, policy management and employee lifecycle processes. The role requires discretion, accuracy and strong communication skills.

This role would be ideal for someone who has recently completed or is currently completing their CIPD Level 3 qualification, although we also welcome applications from candidates with relevant administrative or HR experience who can demonstrate the required skills. 

While ideally, you’ll be able to attend our Victoria office once a week, we welcome applications from strong candidates who may not be able to do so regularly. 

We are reviewing applications and conducting interviews on a rolling basis and may close the advert early. h 

Key Responsibilities 

• Provide day-to-day administrative support to the HR Manager and wider People Team. 

• Manage the HR inbox, responding to queries and escalating when appropriate. 

• Maintain accurate employee data and records within the HR system (BrightHR). 

• Track key HR dates such as policy reviews, probation periods, appraisals and mandatory training. 

• Support drafting, reviewing, and issuing HR policies and procedures. 

• Assist with recruitment activities, including: 

• Posting vacancies and managing applications 

• Coordinating interviews and candidate communications 

• Preparing interview packs and question sets 

• Conducting reference checks and issuing contracts 

• Coordinate the onboarding process (inductions, system access, equipment requests, documentation). 

• Support offboarding processes, including return of equipment and removal of system access. 

• Arrange logistics for HR-related training sessions and all staff events. 

• Support with DSE assessments and allocation of e-learning modules. 

• Support with the preparation and distribution of internal HR communications. 

• Assist with any remaining administrative tasks related to our upcoming office move. 

• Provide ad-hoc administrative support to the wider Finance & People Team and the CEO as required. 

Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives. 

Do you believe in the power of social prescribing to create more connected, resilient, and thriving communities?  

Are you an experienced project manager who is passionate about collaboration, inclusion and skilled at demonstrating impact? 

Community Action Redbridge is looking for a Project Manager to lead our Connected Communities Project, a successful social prescribing initiative that helps people build resilience, reduce loneliness, and connect with the support they need to improve their wellbeing. 

In this pivotal role, you’ll lead the day-to-day delivery and ongoing development of the project, guiding and supporting a small, dedicated team. Working in close partnership with voluntary and community organisations, the NHS, and other local agencies, you’ll help strengthen Redbridge’s community support infrastructure. You’ll champion person-led, strengths-based approaches, ensuring our work remains inclusive, responsive, and firmly grounded in what truly matters to the people we support. 

We’re looking for someone who is organised, compassionate, and skilled in partnership working; confident in leading teams and managing projects; adept at maintaining and developing project systems and processes and committed to tackling inequalities and promoting wellbeing across diverse communities. 

Prior experience in social prescribing, project coordination, or health and wellbeing initiatives will be especially valued. 

This role is offered on a hybrid basis, with a requirement to work three days per week in our Gants Hill office. 

What it’s like to work at Community Action Redbridge 

We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each): 

1. Please tell us about a community-based project, activity, or initiative you have been involved in that supported people’s wellbeing, independence, or connectedness. What approach did you take to make sure it was inclusive and person-led, and how did you help shape or measure the difference it made? 

2. This role involves coordinating multiple workstreams and partners to deliver a complex, evolving project. Can you share an example of a time when you had to balance different priorities, organise people or activities, and keep things on track to achieve positive results? Please include the tools or systems you used to manage the work, how you maintained progress, and how you addressed any challenges along the way. 

3. The Connected Communities Project, which includes the Community Connectors (previously known as Social Prescribing Advisers) is rooted in collaboration and partnership. Please describe a time you built or strengthened relationships with community organisations, local groups, or other stakeholders to achieve shared goals. What helped make that partnership effective, and what did you learn from the experience? 

4. Community Action Redbridge’s work is driven by values of social justice, equity, and community-led change. What do these values mean to you personally, and how would you bring them into your approach as a leader within the Connected Communities Project? You might want to reflect on how you’ve championed fairness, inclusion, or empowerment in your past work or life experience.

We will be reviewing applications and interviewing candidates on a rolling basis, so early applications are encouraged. 

Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives using the problem solving, technical and data skills you've developed in your career so far? 

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a motivated Data and IT Support Officer to support the work we do. 

Why Join Us 

You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. We also offer the following benefits: 

• 28 paid holidays + 8 bank holidays (pro-rata for part-time) 

• 6% pension contribution from Action Foundation 

• Employee assistance programme

• Real living wage 

• 2 paid medical appointment leave days/year 

• Training and development opportunities 

About the Role 

You'll be part of Central Service Team which helps keep essential "back-office" support functions going smoothly (e.g., HR, IT, H&S, Finance, administration) that allow frontline departments to focus on their core duties. Every day, you'll play an important role in keeping systems reliable and data secure. As the go-to person for tech support and data management, you'll ensure everything is accurate, accessible, and safe. 

Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

Application deadline is 12:00 noon on Monday 1st December 2025 

Interviews are planned to be held on w/c 8th December at Action Foundation, Melbourne Street Newcastle, NE1 2JQ (subject to change) 

Please go to Action Foundation website for a link to the Job Description, Application Form and contact details if you would like an informal chat about the role, or if you would like any support in the application process,

Note:  We reserve the right to close this vacancy early should we receive sufficient applications. 

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

JFF Administrator/Executive Assistant

Job Title: Administrator/Executive Assistant

Responsible to: Director of Programmes and Innovation

Contract: 3 month Fixed Term contract, possibility of extension

Hours: 4-5 days/28-35 hours per week

Location: Hybrid/Home based, in the London area with regular travel in the Greater London area (approx. twice weekly) and occasional National travel

Salary: £30,000 FTE (£24,000 pro rata)

Leave: 22 days + bank holidays, pro rata.

 The Role:

To provide high-quality administrative, coordination, and communication support across the charity. This role ensures smooth day-to-day operations, supports the Director and fundraising team, and contributes to the effective delivery of projects, workshops, and events. The postholder will play a key role in strengthening systems, improving efficiency, and supporting the charity’s mission to build children’s financial confidence.

Main Duties

Executive and Administrative Support

· Manage the Director’s diary, meetings, and correspondence.

· Prepare and format documents, reports, and presentations.

· Coordinate travel, logistics, and meeting arrangements.

· Maintain accurate and well-organised filing systems.

· Support refinement of administrative processes to improve efficiency.

Governance and Board Support

· Collate and coordinate board papers and meeting packs.

· Prepare and circulate trustee newsletters and updates.

· Maintain trustee and senior stakeholder contact lists.

Fundraising and Data Administration

· Process and acknowledge donations, ensuring accurate records on the CRM.

· Support fundraising communications and donor stewardship.

· Assist with fundraising research and preparation of proposals or reports.

· Provide administrative support for fundraising campaigns and events.

Workshops and School Liaison

· Liaise with schools to coordinate logistics and materials for workshops.

· Prepare and send workshop resources and packs.

· Support event delivery, including assisting on the day

Events and Community Engagement

• Coordinate logistics for internal and external events, including venue booking, catering, and invitations.
• Help at events to ensure smooth delivery and a positive experience for participants.
• Liaise with suppliers and partners as needed.

Communications and Design

• Format and design materials in PowerPoint and Canva.
• Support production of newsletters, social media content, and reports.
• Maintain brand consistency across all outputs.

Systems and Office Support

• Maintain shared calendars, contact lists, and databases.
• Handle general office administration and supplier coordination.
• Identify ways to improve systems and working practices.

Closing date: 5pm Wednesday 26 November. Interviews will take place online throughout the shortlisting process.

Please note we will only consider applications that include a CV and covering letter.

We are looking for an experienced Manager to guide our team and support the Charity Director with the growth of our charity.

About Interakt

Interakt Community is a UK-based charity committed to supporting adults with learning difficulties as well as sensory, and physical challenges that empowers through the prism of the arts, developing confidence, communication, creativity, and collaboration.

The Operations Manager will play a pivotal role in supporting the Charity Director, ensuring that all day-to-day activities run smoothly, that delivery meets our standards, and that the team is supported to thrive.

This is an exciting opportunity to join an established charity and be part of the development of its ambitious future.

Purpose of the Role

The Charity Operations Manager will take ownership of the day to day operational delivery of Interakt’s core activities. You will manage the planning, scheduling and facilitation of the sessions; oversee a small operations team (session facilitators, business admin, Bookkeeper); ensure compliance, processes and procedures are in place; and support the organisation’s growth and operational effectiveness

Key Responsibilities

Session & Programme Delivery

Oversee the day-to-day management of all sessions: planning, scheduling, and resources are arranged and facilitators are working effectively, as a team, towards a united goal.

Work with the facilitators to maintain high standards of safeguarding, session delivery & quality, , participant experience and inclusion.

Monitor attendance, participant feedback and outcomes; ensure monitoring and evaluation data is captured and reported.

Troubleshoot issues in session delivery (facilitator absence, session structure, session content, participant concerns) and ensure continuity.

Work with session delivery team and Charity Director to communicate communications to the participants guardians/care homes/ parents.

Collaborate with other senior team members, including the board of trustees to align session schedules with organisational goals.

Team Management & Support

Line-manage the small team: session facilitators, business admin support, and work alongside the Bookkeeper. Provide coaching, supervision, performance reviews and professional development.

Foster a positive, inclusive and collaborative team culture.

Allocate workloads, manage rotas, cover arrangements and ensure team resilience.

Be part of the recruitment process, induction and training of new facilitators and support staff as necessary.

Operations, Finance & Administration

Work closely with the Bookkeeper to oversee financial operations relevant to sessions: budgets for sessions, facilitator fees, travel/expenses and resources.

Ensure administrative systems are robust: scheduling software, attendance registers, invoicing, record-keeping, risk assessments, health and safety compliance, safeguarding disclosures.

Work with the Charity Director to draft and implement policies and procedures for operations: session standards, safeguarding, equality, risk management, data protection.

Strategic & Organisational Support

Contribute to the strategic planning of Interakt, including growth of session reach, exploring new delivery models, and continuous improvement of operational processes.

Produce operational reports for the Charity Director and Board: session metrics, staff performance, budgets, risk register updates.

Work with the Charity Director and Board of Trustees to support grant applications: providing data, costings, feasibility and operational perspective.

Stay informed about sector best-practice in charity operations, group delivery, safeguarding and community engagement.

Person Specification

Essential Experience & Skills

Proven experience in operations management within the charity, third sector or community engagement environment.

Experience managing a team (staff and/or facilitators) and overseeing day-to-day delivery of programmes or sessions.

Strong organisational and project-management skills: able to plan, prioritise, meet deadlines, coordinate multiple programmes.

Budgetary experience: understanding of basic financial management, liaising with finance/accounting teams.

Excellent interpersonal skills: ability to work with facilitators, participants from diverse backgrounds, and external partners.

Clear understanding of safeguarding, health & safety, inclusion and equality issues.

Confident using digital tools (including Microsoft Office) and comfortable implementing and improving systems.

Strong written and verbal communication skills; comfortable producing reports and presenting to senior management or trustees.

A self-starter with a proactive approach and ability to adapt in a small charity environment.

Full UK driving licence with no restrictions.

Desirable Attributes

Experience in arts, community development and/or the LD community.

Experience with monitoring and evaluation in a service delivery context.

Experience in service development as a complete process.

Personal Qualities

Enthusiastic champion for the charity’s mission, values and inclusive culture.

Reliable and accountable, with attention to detail and a commitment to quality.

Collaborative and nurturing team-player, but comfortable taking confident initiative and ownership.

Flexible and responsive: able to respond to changing session needs and participant number

Terms & Benefits

Salary: £27,500-£30,000 per annum dependent on experience

Pension: After 3 months a post holder that would enrolled in our NEST pension program

20 days annual leave plus bank holidays

Flexible working where appropriate (with requirement to be present at venue sessions)

Professional development opportunities

Occasional evening or weekend sessions may be required (time off in lieu provided

We’re seeking a Support Adviser to join our dedicated MND Connect team on a 12-month Fixed Term Contract. This is a unique opportunity to provide information, guidance and emotional support to individuals and families, so they feel informed, reassured and better equipped to manage the impact of MND.

Every day is different — you could help someone understand a new diagnosis, offer guidance about voice banking or genetic testing, or connect a caller to financial support or local services. No two calls are the same, but each one makes a genuine impact.

As a Support Adviser, you’ll be part of a collaborative, compassionate and resilient team who bring warmth and professionalism to every interaction.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 - 3 days per week.

The official job title for this role is: MND Connect Adviser

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities

• Respond promptly to helpline calls, emails and forum posts
• Offer tailored guidance through active listening and sensitive questioning
• Provide clear information on MND Association services and signpost to external support
• Liaise with professionals and MND Care Centres to support complex cases
• Maintain accurate, confidential records and complete admin tasks efficiently
• Help improve services and uphold high-quality standards
• Identify and act on risks, including safeguarding concerns
• Promote the Association’s resources, values and mission in all interactions

About You

• Experienced in information-giving, ideally via helplines or support services
• A collaborative team player who shares knowledge and supports others
• Solution-focused, proactive and quick to learn
• Empathetic, resilient and confident supporting people in distress
• Skilled communicator, able to build rapport by phone and in writing
• Experience with CRM/contact centre systems and Microsoft 365
• Professional, discreet and committed to safeguarding best practice

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

This role requires a DBS check to be completed.

Joining us as a Support Adviser means you’ll be part of a team that works together to deliver trusted information and emotional support when it’s most needed.  Take the next step in your career and apply today to become a Support Adviser at the MND Association.