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Citizens Advice, Multiple Locations (Hybrid)
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Page 3 of 12
England, United Kingdom (Hybrid)
Wales, United Kingdom
£50,719 + £3612 London Allowance if applicable
Full-time
Permanent
Job description

Location: Blended between office and home (England and Wales). Time in office negotiable

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Help strengthen the financial resilience of the Citizens Advice network.

We are seeking an experienced and proactive Network Finance Consultant to join our team. This pivotal role will focus on supporting the financial health and sustainability of our Local Citizens Advice (LCAs) through direct, forward-looking engagement with their COs and Trustee Boards.

In this role, you will work proactively to help LCAs understand and report their financial position to stakeholders, anticipate risk, avoid financial crises, and plan effectively for the future. You will be a trusted advisor—offering both core financial guidance and bespoke support tailored to the diverse needs of individual LCAs. Your work will contribute directly to the stability, quality, and long-term resilience of this charity network.

About the team

The Network Development & Assurance (ND&A) capability is dedicated to cultivating a purpose-driven, impactful, resilient, and sustainable network of member organisations. We work collaboratively with LCAs to improve outcomes for clients and communities, strengthening their ability to deliver high-quality, accessible services.

ND&A is made up of four specialist departments:

  • Service Development
  • Oversight and Compliance
  • Business Development
  • Network Finance

As part of the Network Finance team, you will play a central role in supporting the financial governance, sustainability, and strategic planning of local Citizens Advice organisations across England and Wales.

What you’ll do

  • Build strong, proactive relationships with LCA COs and Boards to understand their financial landscape and support effective decision-making.
  • Provide tailored financial advice, insight, and challenge to help LCAs build robust plans and avoid financial deterioration.
  • Conduct financial health assessments, identify emerging risks, and support LCAs to develop appropriate responses.
  • Offer both proactive and reactive support, including advice around crisis prevention and stabilisation where needed.
  • Contribute to the development of tools, guidance, and resources that strengthen financial capability across the wider network.
  • Work collaboratively with colleagues across ND&A and the wider organisation to ensure a coordinated approach to network support and assurance.

What we’re looking for

  • Strong experience in charity financial management, consultancy, and advisory roles.
  • A proactive, relationship-focused approach with the ability to engage confidently with senior leaders and Boards.
  • Excellent analytical and problem-solving skills, with the ability to identify and communicate financial risks and insights clearly.
  • Experience supporting organisations through change, improvement, or financial challenge.
  • The ability to tailor advice and support to meet diverse organisational needs.
  • A commitment to the values and mission of Citizens Advice and to improving outcomes for the communities we serve.

Please apply with your CV and cover letter outlining how you meet the below essential criteria:

  • Qualified professionally / academically in financial / management accounting (or equivalent experience).
  • Extensive experience in charity financial management, consulting, or senior accounting roles, with a proven track record of advising organisations on financial health and strategy.
  • Demonstrated ability to engage effectively with senior stakeholders including executives and Board members.
  • Strong analytical skills with the ability to interpret complex financial data, identify trends, and provide actionable recommendations.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Organisation
Citizens Advice View profile Organisation type Registered Charity Company size 0
Posted on: 09 July 2026
Closing date: 19 July 2026 at 23:30
Tags: Finance, Accounting, Risk Management