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Help us make a bigger difference to families
Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.
This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.
What you’ll do
You will:
About you
You will have:
You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.
The role is office based and requires someone who can stay focussed and productive, working around a busy team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed individual who has experience processing accounts. Reporting to the Financial Controller, the Accounts Payable Specialist will ensure that all purchase invoices are authorised correctly and paid efficiently to the society and suppliers.
Each of our homes and schemes express God’s love through compassion and care that helps people live life to the full - fulfilled living. Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them. Everything we do in our Homes, Schemes, in the Head Office Team (Operations, Property, Human Resources, Finance, Marketing and IT services) and through our community activity, supports that.
Responsibilities:
About you:
For more details, please take a look at the Job Description& Person Specification
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
Full-time contract, working 35 hours a week, Monday to Friday.
Benefits:
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Location: Amersham Hospital, Buckinghamshire, with a minimum of 50% on-site working and flexibility to work remotely.
Salary: Circa £60,000 FTE per annum
Contract: Permanent, Part-Time, 3-4 days per week
Buckinghamshire Healthcare Charity is looking for an experienced and collaborative finance leader to become its new Head of Finance and Operations, helping shape the financial and organisational foundations of a newly merged charity.
Formed in April 2026 through the merger of Scannappeal and Buckinghamshire Healthcare NHS Trust Charitable Fund, Buckinghamshire Healthcare Charity brings together two established organisations with a shared commitment to improving healthcare across Buckinghamshire. This is an exciting opportunity to join at a formative point in its development, with strong foundations already in place and significant scope to shape what comes next.
Reporting to the Chief Executive and working as part of the Senior Leadership Team, you will provide strategic financial leadership across the charity, supporting the Chief Executive, Trustees and senior colleagues with clear insight, advice and constructive challenge. You will lead financial strategy, planning, budgeting, forecasting and reporting, alongside oversight of governance, risk, investments and organisational systems.
You will also play an important role in supporting and developing the existing finance team. Working closely with the Finance Manager, you will build strong relationships, provide direction and support, and create the right balance between senior accountability and genuine ownership within the team. You will work collaboratively across the charity, as well as with Trustees, auditors, investment managers and Buckinghamshire Healthcare NHS Trust.
The ideal candidate will be a qualified accountant with significant senior-level experience across strategic financial management, reporting, governance and risk. You will combine strong technical expertise with sound judgement, excellent communication skills and a collaborative leadership style. Experience of joining or inheriting an established team and developing people to take ownership of their work will be particularly important.
This is an opportunity to play a central role in building the financial and organisational strength of a new independent charity, helping Buckinghamshire Healthcare Charity turn its ambitions into greater impact for patients, NHS staff and communities across Buckinghamshire.
Please download the Candidate Information Pack [PDF] for further information.
Closing Date: Tuesday, 15th September
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £40,000–£45,000 FTE, depending on experience (pro rata) Hours: 22.5 hrs/week (3 days) Location: Vassall Centre, Bristol — hybrid working
Are you a finance professional who wants more than a seat at the table — you want to help build it? Carers Support Bristol & South Gloucestershire is looking for a part-time Finance Manager to lead its financial systems, controls and reporting, with genuine autonomy to shape how finance is done.
This is a rare opportunity to properly build a finance function from a position of real trust. Reporting to the Chief Executive, you'll pair every report with clear, practical advice — not just the numbers — and have real scope to shape how finance is done here. Hybrid working, with on-site time in Bristol flexed around what the role needs.
• Lead management accounts, cash flow forecasting and restricted fund management
• Line manage a Finance Officer, and oversee payroll and budgeting
• Cost bids, grants and tenders alongside the fundraising team
Essential: hands-on experience within the charity or not-for-profit sector, including managing restricted and unrestricted income. This is a must-have — please only apply if you can evidence this.
Read the full candidate brief: https://carers-finance-manager-brief.vercel.app/
The client requests no contact from agencies or media sales.
Tinnitus UK is looking for an experienced, ambitious and highly organised Operations Manager to join our senior team and play a key role in the leadership and future development of the charity.
You will work closely with our CEO, Board of Trustees and colleagues across the organisation to help turn our ambitions into action and ensure Tinnitus UK has the strong foundations, systems and ways of working it needs to succeed and to best support people living with tinnitus, and those who support them.
You will be an important link between the staff team and Board, bringing insight, challenge and practical solutions to organisational decision-making. You will lead and develop a small team, build strong relationships with external partners and suppliers, and take ownership of a broad portfolio spanning finance, governance, people, systems, risk, compliance and organisational improvement.
We are looking for someone who enjoys making organisations work better: someone who can see the bigger picture while also making sure the detail is right. You will be comfortable moving between strategic conversations with the CEO and Trustees and the practical work required to make things happen.
You do not need to be an expert in tinnitus. What matters is that you share our values, are motivated by our purpose and want to use your operational leadership to help Tinnitus UK achieve more for people affected by tinnitus.
About the role
As Operations Manager, you will provide leadership across Tinnitus UK’s internal operations, ensuring we have robust systems, financial oversight, governance, people processes and infrastructure in place to deliver our strategy.
Working closely with the CEO, you will translate organisational priorities into effective plans and ways of working. You will help create clarity across the organisation, identify risks and opportunities, make sure decisions are followed through and drive continuous improvement.
You will also play an important role in ensuring that Tinnitus UK is ready for the future: improving organisational resilience, strengthening our infrastructure and helping us develop the capacity to grow our reach and impact.
About you
We are looking for an experienced operations professional who enjoys making organisations work better and wants to take significant responsibility within a national charity.
You will be proactive, solutions-focused and comfortable bringing structure to complexity. You can see the bigger picture while making sure the detail is right, manage competing priorities and take ownership of work through to delivery.
You will be confident working with colleagues at all levels, from supporting and developing your team to discussing finance, governance and organisational priorities with the CEO and Trustees. You will build trusted relationships with external partners and suppliers and be comfortable offering constructive challenge when needed.
You will bring experience across a number of areas including organisational operations, financial management, project and change management, governance and risk, people management, suppliers and contracts, and organisational systems or CRM platforms.
Experience within the charity sector, membership organisations, digital transformation, events or professional education would be valuable, as would experience working closely with a CEO, senior leadership team or Board.
Most importantly, you will be collaborative, pragmatic and dependable, with the confidence to take ownership, maintain high standards and help create an organisation in which people can do their best work.
What we can offer
This is an opportunity to take on a genuinely influential role within Tinnitus UK at an important point in our development.
You will have the scope to shape how the charity operates, introduce improvements and work closely with our CEO and Board to strengthen the organisation for the future.
The role offers considerable variety. One day you might be discussing organisational risk and financial performance with Trustees; the next you could be improving a system, negotiating with a supplier, supporting a member of your team or developing the operational plan for a major national event.
You will join an organisation committed to improving the lives of people affected by tinnitus and a team that wants to continually improve the way we work and the impact we achieve.
Tinnitus UK is committed to equality, diversity and inclusion and welcomes applications from people with a wide range of backgrounds and experiences.
If you are an experienced operations professional looking for a senior role where you can influence, improve and help lead an organisation with a clear social purpose, we would love to hear from you.
How to apply
Please apply with your CV and a cover letter outlining how you meet the person specification, including the experience and skills you would bring to Tinnitus UK.
The deadline for applications is 5pm on Monday 14 September 2026.
Interviews will take place in person on Wednesday 23 September 2026 at our Sheffield office.
Striving for a world without tinnitus.
The client requests no contact from agencies or media sales.
Location: Home-based (applicants should be based in or near London)
Start date: 1 October 2026
Contract: Part-time freelance, minimum until 31 December 2027
About St Gregory's Foundation
St Gregory's Foundation (SGF) is a small UK charity that has been working alongside trusted partners in Eastern Europe for over 30 years. Through our long-term partnerships and grant-making, we support vulnerable children, young people and families to build brighter futures while encouraging local initiatives and sustainable solutions.
We are governed by a small Board of Trustees who are passionate about St Gregory's and the work we do. Day-to-day operations are managed by our Executive Secretary, who is the charity's only employee.
The role
We are looking for a suitable candidate, whether junior or experienced, to maintain our accounting and financial records and prepare our annual accounts.
The role includes maintaining and reconciling our QuickBooks accounts, processing bank transfers and payments, preparing financial and management reports for quarterly Board meetings, submitting Gift Aid claims, and preparing our annual accounts with the Reporting Accountant.
As a small charity, this is a varied role requiring someone who is organised, has an excellent eye for detail, is reliable, and is able to work independently while also being a good communicator and team player.
Main responsibilities
Monthly tasks
Semi-annual and annual tasks
Key skills and experience
Application instructions
Thank you for your interest in St Gregory's Foundation. We appreciate the time you have taken to apply.
Please submit your CV and a covering letter via CharityJob. We are unable to consider applications sent directly to St Gregory's Foundation. As we are a small charity with only one employee, we will only be able to contact shortlisted candidates invited for interview.
Please note that all candidates invited for interview will be asked to provide proof of their right to work in the UK.
The client requests no contact from agencies or media sales.
We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.
Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.
Job Summary:
Would you like to make a life changing difference in support of local people and communities in need here in York? Can you bring financial management expertise to support a team effort and help shape the future of our long standing charity?
Age UK York is offering an exciting senior leadership opportunity to join our fantastic team and support our vital work here in York. Could you be our Head of Finance and help lead our team, ensure our effective financial arrangements and the vital part it plays in realising our mission in the positive difference we can make in helping others.,
We are looking to find for our new Head of Finance who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.
You will manage our brilliant team with a focus on strong financial management. With both internal and external focus the role will lead on our financial management and helping our charity make every penny entrusted to us count, as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.
You will be part of our energised senior leadership and management teams helping to shape our charity and the continued positive difference we make whilst working closely across our teams in their role together with our Board of Trustees.
The opportunity offers an excellent benefits package and support for your own personal development and aspirations. The opportunity would not only empower you to take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.
Key Responsibilities:
We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people and communities.
We would love to hear from you if you have:
· Experience and success in leading the financial management for an organisation.
· Experience in providing leadership within an organisation; an eye for detail and a driver of standards in continuously learning and strengthening working practices and outcomes.
· Managed a team providing support, motivation and nurturing talent and opportunity
· The ability to readily transfer your existing experiences and skills to a new challenge;
· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills
We would love to hear from you.
We’re looking for someone who:
· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.
· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.
· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnerships.
· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.
· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
· Strong attention to detail, analytical and critical thinking qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.
Qualifications, Skills and Experience:
· Ability to prepare, manage, monitor and report on budgets.
· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.
· Experience of line management and support, motivation and development to colleagues and collective team.
· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.
· Effective understanding of financial statistics and accounting principles.
· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues and in support of decision making; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.
· Passion and commitment to work within a not-for-profit organisation and support a team approach in working to help others.
· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.
Salary and Benefits:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lewisham Parochial & Almshouse Charities is looking for a Clerk to the Trustees: an experienced, independent-minded governance professional to support our board on governance, finance and administration.
We are a small group of four historic charities, amalgamated by Charity Commission scheme in 1990 but with roots reaching back over 400 years in the ancient parish of Lewisham. We run the Lloyd Court almshouse in Ladywell, providing independent housing for older residents, and award small grants across the parish. Our staff team is small — a House Manager and a Premises Manager on site — supported by a board of volunteer trustees.
What you'll do:
What you'll need:
Experience in the almshouse sector, social housing or sheltered accommodation is desirable, as is familiarity with the Almshouse Association's Standards of Almshouse Management.
This is a contract for services rather than an employed post. You would be engaged as a self-employed individual or through your own company, responsible for your own tax, National Insurance and professional indemnity insurance.
The client requests no contact from agencies or media sales.
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for an Assistant Systems Accountant to join us on a full-time basis, for an 12- month fixed-term contract.
The Benefits
This is a terrific opportunity for a part-qualified accountant with experience working with ERP systems to join our historic organisation.
Your role will go beyond financial operations, contributing to the success of our charitable organisation that is committed to ensuring the wellbeing of some of London’s best loved spaces.
What’s more, you’ll be based in the unique setting of Hyde Park where you’ll be able to enjoy breathtaking views of lush greenery, serene lakes and iconic monuments right from your workplace!
So, if you’re ready to elevate your career in the heart of London’s green haven, then apply today!
The Role
As an Assistant Systems Accountant, you will support the finance team in the management, administration and development of our Finance System.
Supporting our system users, you will act as first line support for finance and business users regarding system issues, errors and queries, provide training and user guides and work to maintain and improve processes.
You’ll also take ownership of areas of the internal coding structure and support wider departmental activities through reporting and analysis.
Additionally, you will:
About You
To be considered as an Assistant Systems Accountant, you will need:
Other organisations may call this role Assistant Accountant, Part-Qualified Accountant, Financial Systems Assistant, Systems Process Accountant, Systems Analyst, Finance Systems Specialist, Assistant Technical Accountant, or Assistant Financial Accountant.
We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help transform healthcare for patients across Bristol, Weston and beyond
At Bristol & Weston Hospitals Charity, we do great things for everyone. From first breaths to final goodbyes, our work touches over 1.75 million patients across our hospitals. Together with our supporters, NHS colleagues and partners, we fund projects that bring comfort, hope and innovation to patients and their families.
We're looking for an experienced and strategic finance leader to join our Senior Management Team during an exciting period of delivery and growth following our recent merger with Southmead Hospital Charity.
This is a rare opportunity to use your expertise to help improve healthcare for patients, families and NHS staff across the region. Reporting directly to the CEO, you'll play a pivotal role in shaping the charity's future, ensuring strong financial stewardship, effective governance and operational excellence across the organisation so that together we can create the greatest possible impact.
About the role
As Director of Finance & Operations, you'll provide strategic leadership across finance, operations, governance, risk management and charitable grant-making. You'll work closely with the CEO, Trustees and senior colleagues, helping guide key decisions that support the charity's long-term sustainability and impact.
No two days will be the same. One moment you could be presenting financial insights to the Board, the next working alongside NHS colleagues to identify where charitable funding can make the greatest difference for patients, families and staff. You might be leading an operational improvement project, overseeing risk and governance, supporting investment decisions, or helping develop our people and culture. You'll also have opportunities to meet the incredible supporters, donors and fundraisers whose generosity makes our work possible, giving you a direct connection to the impact of the charity and the communities we serve.
You'll lead and support a talented team, including our Financial Controller, Head of Grants and Head of Operations, creating an environment where people can thrive and continue delivering outstanding results.
About you
We're looking for a qualified accountant with significant senior leadership experience in the charity sector and a track record of providing strategic financial leadership at executive or director level.
You'll bring:
Most importantly, you'll share our commitment to improving healthcare and making a lasting difference for patients and communities across Bristol, Weston and beyond.
Please note we are looking for the successful candidate to start in early to mid October to ensure a handover period with the substantive Director of Finance & Operations before she goes on maternity leave.
Why join us?
This is an opportunity to use your financial and operational expertise for a cause that matters. You'll join a passionate and supportive team and play a key role in helping the charity deliver extraordinary impact in our hospitals every day. In addition, you'll enjoy:
If you're an experienced charity finance leader who combines strategic thinking with hands-on delivery, we'd love to hear from you.
1st stage interviews: 23/24th September.2nd stage interviews: 29/30th September.
DIVERSITY & INCLUSION
Bristol & Weston Hospitals Charity is committed to diversity, equity and inclusion.
We are committed to a fair and inclusive recruitment process and use anonymised recruitment, removing personal details such as names and email addresses during shortlisting.
As a Disability Confident and Mindful Employer, we will offer an interview to a fair and proportionate number of disabled applicants who meet the eseential criteria for the role. If you wish to share information about a disability or long-term condition and would like us to consider any adjustments, please let us know in your application.
In your covering letter and in no more than two sides of A4 please set out why you are applying to Bristol & Weston Hospitals Charity and how your skills and experience meet the requirements of the role as defined in the job description.
The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum three days a week onsite)
Salary: £50,285 per annum
Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours)
The role:
This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law.
You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant and be a member of CSE's Senior Management Team.
Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay.
Specific responsibilities
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, submit a CV and cover letter our Jobs email (available in the candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description.
The closing date for applications is 5pm on Monday 7 September 2026.
First interviews are expected online on w/c 14 September 2026, with final panel interviews at our Bristol office on w/c 21 September September 2026. The earliest start date is early October 2026.
This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK.
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
We are looking for a Finance Manager to join the staff team at Godalming Minster, an active church across 4 locations in Godalming. It comprises 3 listed church buildings, a community centre and a worshipping community which runs activities to support groups and individuals locally, and focuses on making a positive impact.
This is a new role in the finance team, to support the growing remit of the Minster's facilities and initiatives. Working alongside staff and volunteers who lead youth and children's work, groups for older people, hearing aid clinics, pastoral care, a community cafe and a foodbank, we need a strong communicator who is highly organised - a great team player in a lively organisation.
The scope of the role includes routine financial oversight including aspects of management and statutory accounting, budgeting, VAT, Gift Aid, payroll and audit.
Part-time 23 hours per week. Salary £24,500 - £27,500 per year (FTE £40,000 to £45,000).
Please find the job ad and complete the application form on the Godalming Minster website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced Management Accountant who is excited by the role finance can play in creating social impact. Working closely with colleagues, senior leaders and trustees, you'll provide the financial insight, forecasting and analysis needed to support effective decision-making, ensure strong financial stewardship, and help us make the best use of our resources to deliver our strategy, Leading with Hope. This is an opportunity to combine technical accounting expertise with a commitment to using finance as a tool for positive change.
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
ID: 1853 Service Manager
Service: Cumberland Young Carers and Parent Carer Support Service
Hours: 29.6 hours – Part time
Location: Family Hubs around Cumberland
Salary: £37,211 - £41,518 FTE per annum + £2,000 additional allowance FTE (£29,768.80 - £33,214.40 + £1,600 additional allowance per annum)
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action offer support for carers – along with their families – living in Cumberland. We aim to provide support for young carers (aged 18 and below) and parent carers (a parent or other primary caregiver who provides ongoing, substantial support and care to a child or young person with additional needs).
Using a whole family approach, the service is designed to ensure that young carers and parent carers are identified well, given the support they need – when they need it – and are enabled to thrive.
The successful applicant will manage and lead the work of Cumberland Young Carer and Parent Carer Service. You will ensure that the services are delivered in accordance with the service level agreements and grant funding requirements. As Service Manager, you will ensure all policy and practice issues are maintained to the highest standards.
Main Requirements (for details check the job description and person specification):
· Qualified to a level 5 or above with a recognised professional qualification in social work, health, education or equivalent and have excellent communication skills.
· You will need proven supervisory and experience or competence of managing others, as well as experience of management of resources including finance, planning and evaluation at a project level.
· You will also understand practice standards in relation to case work and understand the importance of quality assurance activity.
· A sound knowledge of the needs of young carers and parent carers.
· Excellent communication skills.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Benefits:
· an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
· up to 6% matched-pension contributions
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
· enhanced paid sick leave and paid family leave provisions
· eye care and winter flu jabs vouchers
· cycle to work scheme
· investing in your professional development with ongoing quality training and career development opportunities
To Apply:
· Closing Date: 9am Monday 7th September 2026
Interviews are provisionally scheduled to take place the week commencing 14th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: kirsty.treen (full email on advert doc)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



To act as the organisational lead for St Basils’ feedback processes, ensuring the effective implementation of St Basils’ Comments, Complaints, and Compliments Policy. The postholder will oversee the complaints and feedback processes in their entirety, ensuring complaints are handled promptly, fairly and resolved with well‑evidenced outcomes.
The Complaints Manager will have a thorough understanding of the Housing Ombudsman’s Complaints Handling Code requirements and will be responsible for ensuring compliance with the Code and for producing and submitting the relevant regulatory reporting.
The postholder will implement and lead an organisation‑wide lessons‑learned framework from complaints outcomes, driving change that improves services for thousands of young people, making sure they feel heard and respected.
The client requests no contact from agencies or media sales.