Financial inclusion officer jobs in london

Senior Young People Support Worker
We are seeking an experienced and motivated individual to lead and support a team helping young people in Sutton build safe and independent futures.

Position: Senior Young People Support Worker
Location: Sutton
Salary: £31,203 per annum (including London Weighting) plus pension and benefits
Hours: 37.5 hours per week
Contract: 12 month fixed term contract

Closing Date: Tuesday 21st October 2025

About the Role

As a Senior Young People Support Worker, you’ll take a leading role in ensuring high-quality support for young people at risk of homelessness. You’ll line manage a small team of Support Workers and volunteers, ensuring services are delivered safely, effectively and in line with contractual and organisational standards.

Key responsibilities:

· Supervise and support a team of Support Workers, volunteers and placements

· Oversee risk assessments, support plans and case files to ensure quality and compliance

· Deliver one-to-one and group support sessions to help young people develop skills and resilience

· Lead on safeguarding and health and safety procedures within the service

· Build strong partnerships with local agencies and statutory teams

· Support young people to engage in education, employment, training or volunteering

· Monitor rent collection, service charges and financial records

· Ensure property maintenance, safety checks and repairs are completed

· Contribute to recruitment, induction and staff development activities

· Promote client involvement in shaping services and decision-making

About You

We’re looking for someone who can combine leadership with empathy and a passion for making a difference. You’ll bring:

· Experience supervising or mentoring others

· Background in supporting young people or adults facing homelessness, mental health, or substance use challenges

· Strong organisational, communication and IT skills

· Knowledge of safeguarding, support planning and health and safety practices

· Confidence managing complex situations calmly and professionally

· Commitment to equality, diversity and inclusion

About Depaul UK

Depaul UK works across the country to prevent homelessness and support vulnerable people to live safe and independent lives. Our services focus on housing, wellbeing and opportunity — guided by Vincentian values of respect, action and belief in people’s potential.

Other roles you may have experience of could include: Senior Support Worker, Senior Housing Officer, Senior Key Worker, Homelessness Support Lead, Team Leader, Supported Housing Coordinator. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of Branch – RSPCA Buckinghamshire South (RSPCA South Bucks)

Location: Home based, with regular travel across South Buckinghamshire
Contract: Permanent, Full-time (37.5 hours per week)
Reporting to: Chair of the Board of Trustees

Reports: 8 (4 direct, 4 indirect)

Salary: Competitive, in line with charity sector benchmarks and experience

About Us

RSPCA Buckinghamshire South Branch was formed in 1964 to support the work of the national RSPCA and the owners of domestic animals in South Buckinghamshire. While we operate within the framework of the national RSPCA, we are a separately registered charity with our own governance and fundraising responsibilities. Our branch covers a wide area across South Buckinghamshire, including Chesham, Burnham, High Wycombe and Princes Risborough.

Our work is driven by the passion of dedicated volunteers and staff, and sustained through fundraising and the income from our two charity shops in Chesham and Burnham. As we look to the future, we are seeking an inspiring leader to guide our growth and ensure we continue to deliver sustainable, compassionate care for animals in need.

The Role

As our new Head of Branch, you will provide supportive and effective leadership across all aspects of the Branch’s work. Reporting to the Board of Trustees, you will:

• Contribute to the development and delivery of our long-term strategy.
• Ensure high standards in animal welfare services, adoption processes and community engagement.
• Oversee retail operations and help explore opportunities to expand our income streams.
• Support, motivate and manage our team of staff and volunteers.
• Act as the public face of the Branch, building partnerships and representing us in the community.

This is a hands-on, rewarding role where your leadership will directly improve the lives of animals and the communities we serve.

About You

We’re looking for a compassionate and resilient leader with:

• Experience in a senior leadership or management role within a charity, not-for-profit or mission-led organisation.
• Strong financial management skills, including budgeting, fundraising and income generation.
• Experience working with and inspiring both staff and volunteers.
• Excellent organisational and communication skills, with the ability to engage stakeholders and balance multiple priorities.
• A passion for animal welfare and commitment to the values of the RSPCA.

Desirable experience: Governance and working with Trustees, generating income through charity retail and securing grants or sponsorships in the not-for-profit sector.

Why Join Us?

• Play a key role in shaping the future of animal welfare in South Buckinghamshire.
• Lead a respected, values-driven charity with deep roots in the community.
• Work with a dedicated team who share your compassion and commitment.
• Opportunity to combine strategic input with hands-on impact.

How to Apply

Please submit your CV and a cover letter (max 2 pages) outlining how you meet the person specification and why you are motivated to lead the RSPCA South Bucks Branch.

We are committed to building a diverse and inclusive team. Applications are welcomed from all backgrounds and communities.

About Impetus

Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.

As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.

These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the role

Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?

Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.

This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.

The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.

We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.

Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?

For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.

Key responsibilities

Fundraising and income generation

• Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
• Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
• Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
• Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
• Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
• Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
• Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
• Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
• Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
• Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
• Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
• Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
• Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.

Personal specification

Essential

• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
• Experience of leading public affairs / communications / policy at a senior level
  Strong track record of influencing (through policy, advocacy, communications, stakeholder relations)
• Strong management skills including strategy development, people management, budgeting and impact monitoring
• Experience of leading multiple and complex workstreams to achieve measurable results
• Experience of representing an organisation externally; in meetings, media interviews and on public platforms
• Exceptional verbal and written communications skills
• Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
• Proven experience of building and maintaining influential external relationships and strategic partnerships
• Ability to motivate a team and work collaboratively, enlisting support from others
• Knowledge of the education and/ or young people sectors

Desirable:

• Experience of fundraising, including trusts and foundations
• Knowledge of digital communications
• Experience of data management and good analytical skills
• Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
• Knowledge of venture philanthropy / impact management
• Knowledge of private equity and associated industries

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please click here to apply.

You will need to:

• Upload a comprehensive CV and supporting statement.
• We will also share our equal opportunities form which must also be completed.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11:59pm, Sunday 12th October 2025.

Interviews

First round interviews will take place: w/c 20th/27th October 2025.

Second round interviews will take place: w/c 3rd November 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Charity People are thrilled to be working in partnership with the brilliant New Horizon Youth Centre as they search for Head of Fundraising and Development (maternity cover)

to lead their passionate and successful fundraising team for a 12 month contract.

"London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe.

That's why New Horizon Youth Centre exists.

Founded in 1967 by Lord Longford to address the needs of young people who were homeless and misusing drugs in the West End of London, today New Horizon Youth Centre continues to be a vital support network for 16-24-year-olds with nowhere else to go.

Through the services we provide at our day centre, via outreach and remotely, our multidisciplinary team of over 60 staff support thousands of young people experiencing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home."

Job Title: Head of Fundraising and Development (Maternity Cover, 12 months)

Salary: £46,800 - £52,000

Responsible for: Grants Manager, Corporate Partnerships Manager, Grants Officer, Individual Giving Officer, Fundraising Assistant

Job Type: Full-time/Part-time/Job Share

Benefits:

• 30 days annual leave per year (pro rata), plus bank holidays and some additional time off over Christmas
• Employer contribution of 6% to a group personal pension scheme
• Enhanced Employee Assistance Programme, including 24-hour helpline, access to counselling, contributions towards medical expenses, discounted gym memberships, high street vouchers and more
• Clinical Supervision and Reflective Practice
• Staff Loan Policy, including Cycle to Work scheme
• Generous Training budget and a Diversity Leadership Programme
• Regular Staff Away Days and teambuilding activities

About the role

The Head of Fundraising and Development role is pivotal within the New Horizon Leadership Team, responsible for driving forward fundraising efforts and managing a small, dedicated team. This role involves developing and delivering a sustainable income strategy, ensuring high-quality stewardship for our donors, and contributing to the overall success of New Horizon Youth Centre.

Key Responsibilities:

• Strategy and Planning: Develop and implement a sustainable income strategy across all fundraising streams. Collaborate with the Operations Director and Heads of Services to create compelling funding proposals.
• Income Generation: Achieve annual income targets and build a pipeline for future sustainable income. Oversee the submission of high-quality funding applications and manage fundraising activities with corporates, individuals, and events.
• Stewardship and Relationship Management: Provide excellent stewardship to donors, manage key fundraising relationships, and ensure effective fundraising systems and processes.
• Team Leadership: Support and lead the fundraising team, providing clear objectives, supervision, and development opportunities. Foster a culture of continuous learning and collaboration.
• General Duties: Uphold the values of New Horizon Youth Centre, follow organisational policies and procedures, and contribute to the Leadership Team's success.

About you

You will be passionate about the work and mission of New Horizon, and combine this with some previous experience of fundraising across multiple income streams. You will bring:

• Proven experience in meeting financial targets within a fundraising or sales environment, ideally across multiple disciplines.
• Successful track record in building relationships with foundations, corporate partners, and high net worth individuals, securing six-figure gifts.
• Strong understanding of and commitment to equity, diversity, and inclusion.
• Excellent written and presentation skills, with the ability to communicate complex arguments effectively.
• Demonstrated ability to lead and motivate a fundraising team and volunteers.
• Passionate commitment to our mission and values.

If this maternity cover role sounds like you perfect next move, then do get in touch with to request a full job pack and to discuss the role in more detail.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Closing Date: Monday 13th October 9am

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Human Resources team sits within the Operations Directorate, led by the Chief Operating Officer (COO). This role reports directly to the Head of People & Culture, who is a member of the Senior Management Team (SMT) and ensures that people, culture, and inclusion are embedded at the heart of the charity’s strategic and operational priorities.
The Human Resources team plays a crucial role in supporting the charity’s mission, ensuring that we attract, develop, and retain talented and committed staff, foster a positive and inclusive workplace culture, and maintain compliance with employment law and best practice.

Job purpose

This role partners closely with the Head of People & Culture, and senior stakeholders to lead the transformation of Toynbee Hall’s people strategy and implement its EDI strategy. It focuses on championing values-based leadership, shaping organisational culture, and embedding trauma-informed HR practices to ensure the workforce is supported, empowered, and engaged.
Through strategic influence and partnership, this role drives initiatives that promote inclusivity, high performance, and wellbeing across the organisation, ensuring all people and culture activities are fully aligned with Toynbee Hall’s mission and organisational goals

Scope of role

The People & Culture Partner will provide expert support across the full employee lifecycle from attraction and recruitment, to onboarding, development, performance management, and exit. This role will support senior leaders in driving values-based leadership, building, HR capability, and fostering a culture of performance, inclusion, and wellbeing.
In addition, the People & Culture Partner will play a key role in workforce planning, leveraging data and insights to inform decision-making, and ensuring that HR processes are effective, compliant, and centred on the needs and experiences of people.
The key focus for this role will be to support all employee relations case load with the guidance of the Head of People & Culture.

Key Responsibilities

• Strategic HR & Culture
• Employee Relations
• Recruitment & Onboarding
• Payroll & HR Operations
• Performance, Learning & Development
• Wellbeing, EDI & Engagement

Essential Criteria:

• CIPD Level 5 minimum.
• Proven track record in HR/People roles, including managing complex employee relations cases (grievance, disciplinary, absence and performance management) providing guidance to managers and supporting individuals through processes.
• Experience managing payroll processes, either directly or through outsourced providers, with a high level of accuracy and attention to detail.
• Proven experience leading end-to-end recruitment, including role scoping, advertising, shortlisting, interviewing, and selection.
• Experience designing and delivering onboarding and induction programmes that support new staff to integrate effectively and feel engaged from the outset.
• Experience of drafting HR policies and procedures and conducting gap analysis on HR systems.
• Experience supporting managers and advising through consultation processes such as TUPE and/or redundancy.
• Strong organisational, communication, and conflict resolution skills.

• Understanding of trauma-informed approaches and a commitment to developing organisational culture to ensure inclusion and diversity.

• Experience working in a unionised environment and demonstrate a high level of discretion and confidentiality.

• Experience working in a similar role within the charity or non-profit sector is preferred.

• Strong verbal and written communication skills, including active listening, with the ability to determine business goals and suggest ways to achieve them through HR initiatives.

• Alignment with Toynbee Hall’s mission and strategy.

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

• Understanding of safeguarding and willingness to further develop this knowledge.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.

The Development and Advocacy Department are looking to appoint an interim Development Assistant on a part-time basis. This role will provide general administrative support to the Fundraising Appeals and Membership teams; including but not limited to supporting the Membership phone lines for incoming membership and ticketing queries, manage the fundraising inbox for incoming donation messages, assisting with ticket allocations for Patron members during their priority booking period and writing meaningful thank you letters to donors to appeals.

The ideal candidate will have strong verbal communication skills and a helpful manner, with an enthusiasm for and the ability to communicate fluently about the artistic work of the RBO. They will be a team player, who can quickly build relationships with colleagues and guests. You will have:

• Strong written communication skills across email, digital and print channels
• Excellent face-to-face and telephone communication skills, with the ability to liaise professionally with donors, members, and stakeholders
• Experience working with databases, including accurate data entry and extracting data for mail merges and reports
• A commitment to delivering a first-rate experience to supporters (transferable customer service experience will be highly regarded)
• The ability and interest to gain an understanding of UK fundraising landscape, fundraising methods and processes
• Experience of processing Direct Debits (desirable)

This is a fantastic opportunity for an enthusiastic candidate looking to develop their skills in a world leading arts fundraising team. Prior knowledge of our art forms is not essential but the ability and desire to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Friday 24th October 2025

What is the overall purpose of the role?

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the overall operations of the organisation and the team, to ensure the smooth running of the main sites and enable YAA to meet and deliver on its core objectives and obligations.

The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.

General Requirements

•  To support the delivery of Youth Action Alliance
• To ensure a friendly, professional and informative service to all visitors and stakeholders
• To maintain a diary and manage all incoming calls and all correspondence
• To maintain a good working relationship across all YAA teams, external stakeholders and suppliers, ensuring queries are dealt with promptly
• To attend and support meetings including minuting (including evening, weekend and events as/when required)
• To collate and maintain all documentation relating to the business
• To act as a point of contact for all Board of Trustees, staff, participants and stakeholders
• To manage office maintenance, including ordering equipment, stationery and products needed for the day-to-day running of YAA
• To be the appointed Fire Marshall and First Aid Officer on site
• To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and Safety Policy.
• To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy, including the filing system and database of the shared drive and in-house hard copies
• To coordinate inductions for new starters, ensure DBS checks and training records are kept up to date.
• To maintain risk assessment and action logs for the organisation
• To ensure the main office is kept clean, tidy and presentable
• To manage memberships, contracts/SLAs, facilitators and referrals of YAA
• To support the CEO and team manager directly with administrative duties
• To add participants, staff and registers of all projects to in-house software and produce reports as/when required
• To process organisational income and expenditure and maintain financial records, including preparing accounts against budgets for the Board of Trustees
• To collate reports and data that support evidence building to demonstrate the wider organisational impact

This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with those in this document. This job description does not form part of the contract of employment

Person Specification

Essential

• Relevant qualification (college-level or equivalent)
• Strong organisational and administrative skills
• Experience developing and maintaining administrative systems
• Confident working independently and as part of a team
• Database management experience, or willingness to learn
• Excellent IT skills, including Microsoft Office (particularly Excel)
• Strong literacy and numeracy, with clear written and verbal communication
• Excellent time management and ability to meet deadlines
• High attention to detail and accuracy
• Positive, solutions-focused approach with a can-do attitude
• Ability to manage complex workloads calmly and efficiently
• Good interpersonal skills, with experience engaging diverse groups (including young people)
• Flexible, proactive, and supportive within a small team
• Passionate about supporting children and young people, with a commitment to diversity and inclusion

Desirable

• Training in accounting or finance software
• Recognised accounting qualification (or working towards)
• Experience in a youth organisation
• Knowledge of the charity sector

Samaritans is the charity that prevents suicide through the power of human connection. We make sure there’s always someone to listen if you’re in crisis or feeling suicidal. And we unite to raise awareness and campaign for suicide prevention.

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We answer a call for help every ten seconds and need to be able to reach and connect with a diverse range of people. Whether it’s through our life-saving helpline service, innovative partnerships or impactful campaigns, we work towards our vision in many different ways and our communications need to reflect this.

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As Copywriter in the Brand and Marketing team, you can help us work towards our vision by bringing our brand to life so more people are encouraged to reach out to us or inspired to support us. You’ll make sure any content we create is clear and impactful, reflects our tone of voice and key messages, and helps drive greater awareness and engagement in our work. There will be room for creativity in this role and plenty of variety, as you’ll be writing for a range of different audiences and channels.

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Contract

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• £32,000 - £34,000 (FTE) 
• Fixed term – 12 months (maternity cover)
• Full Time (35hrs per week; Monday to Friday)  
• Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home 
• We are passionate about flexible working, talk to us about your preferences  

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What you’ll do

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• Provide a first-class copywriting service, developing high-quality written content for use across multiple channels and formats.
• Develop messaging and creative copy for awareness and fundraising campaigns, products and assets.
• Work on publications such as our Annual Report and Impact Report.
• Check and edit external-facing content to make sure that it’s well-written, our brand messaging and tone of voice are reflected, and it’s appropriate for the audience and channel.
• Support the continued use of our brand tone of voice, written brand guidelines and editorial guidelines, and make sure they are kept up to date.
• Run tone of voice training for staff to improve copywriting skills across the charity.

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What you’ll bring

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• Clear understanding of tone of voice and how to adapt this across different audiences, projects and channels.
• Exceptional copywriting skills and experience of producing content for a range of channels and audiences.
• Strong communication and excellent problem-solving skills.
• Good organisation and ability to work on multiple projects at once with an impeccable eye for detail.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our​ recruitment brochure. You can also visit our careers website.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a covering letter outlining how your skills and experience match the requirements for this role.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

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Applications close: 20 Oct 2025

Interviews: w/c 3 Nov 2025 

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

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We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

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Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

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South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

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At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

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Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

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We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

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Commitment to Equality, Diversity & Inclusion

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SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

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SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

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Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

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Further Information

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To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

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Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 9:00am on Monday 3 November 2025. Interviews for this role are likely to take place week commencing 24 November 2025.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

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​Accessibility

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We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll join the Research Management and Impact team, part of Marie Curie’s Research and Policy Directorate. As the UK’s largest charitable funder of palliative and end-of-life care research, we manage a diverse portfolio of grants, centres, and commissioned projects. Our team also leads on measuring, communicating, and maximising the impact of funded research – ensuring it drives real-world change in care and policy.

As Research Manager, you will oversee a portfolio of research grants from application through to delivery, supporting researchers and ensuring effective management of funding. You will also play a vital role in tracking and demonstrating the impact of Marie Curie’s research, helping to evidence the difference it makes for patients, carers, and services. Your expertise will directly contribute to building a stronger evidence base and closing gaps in palliative and end-of-life care.

Your Impact:

• Manage pre- and post-award research funding processes, including applications, reviews, contracts, and reporting.
• Act as the main point of contact for funded researchers, linking them with Marie Curie colleagues across policy and services.
• Overseeing financial management of research grants, audits, and reporting.
• Lead on the annual Researchfish impact data collection and monitor policy impact using tools such as Overton.
• Produce case studies, reports, and metrics to evidence and communicate research impact.
• Support organisation of research events, including the Marie Curie Research into Practice Conference.

Key Criteria:

• Experience in research management at a charitable or government funder, university, or NHS organisation.
• Knowledge of UK health and/or social science research sectors.
• Strong financial management skills and experience.
• Proven ability to analyse data, produce clear reports, and communicate complex information.
• Excellent organisational and interpersonal skills, attention to detail and ability to work collaboratively across teams.
• Relevant degree or higher level qualification (or equivalent knowledge/experience).
• Interest in palliative and end-of-life care.

Please see the full job description.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Closing date for applications: October 13, 2025.

Salary: £36,900-41,000 per annum (+ £3,500 London Weighting Allowance if applicable)

Contract: Permanent, full-time (35 hours per week)

Based: London. Working from home and 2-3 days a week from our Embassy Gardens office.

We are open to considering candidates from other locations within the UK.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

The FEA are recruiting a fixed term Director of Operations and Impact (maternity cover), who will have responsibility for FEA’s operations, culture, governance and impact and evaluation over the coming year.

Working closely with the co-CEOs and Senior Leadership Team, you will oversee the FEA's core operational functions while ensuring seamless continuity and momentum in this strategic direction. You will line manage key staff, steward relationships with external partners, and ensure that the FEA's culture and systems enable the whole organisation to thrive during this important transition.

This is a strategic leadership role that combines operational expertise with a strong focus on learning and impact, perfect for a leader who values the unique contribution that skilled interim leadership can make at key organisational moments.

Key dates

• Applications close: Monday 13 October (9am)

• First round interviews: Wednesday 29 October (online)

• Final interviews: Wednesday 5 November (in person at the Fair Education Alliance office in London)

• Start date: early January 2026

ImpactEd Consulting is acting as recruitment advisor to FEA on this appointment. 

Join Samaritans and help shape the digital experience that supports millions.​​

We’re looking for a Website Manager to lead the development and delivery of Samaritans’ websites, ensuring they are engaging, accessible, and impactful. This is a pivotal role in our Brand, Content and Digital Engagement team, where you’ll lead on digital excellence ​and work with external partners to grow our reach and improve user journeys.​​

Contract​

• ​​£40,000 - £42,000 per annum plus benefits
• ​Full Time (35hrs per week) 
• ​Permanent
• ​Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home
• ​We are passionate about flexible working, talk to us about your preferences ​​

​What you’ll do ​​

• ​Lead and develop a high-performing Web team
• ​Oversee website content strategy and functionality improvements
• ​Manage digital aspects of major campaigns and projects
• ​Own and optimise our digital ecosystem, including third-party platforms
• ​Drive SEO, PPC and content opportunities to increase reach and conversions
• ​Champion digital best practice and support internal teams to upskill
• ​Use data and analytics to inform decisions and improve performance​

What you’ll bring​

• ​Strong editorial judgement and digital marketing expertise
• ​Experience managing web development and content workflows (Agile experience desirable)
• ​Proficiency with CMS platforms (Wagtail experience a plus)
• ​Proven leadership and team management skills
• ​A data-driven mindset and understanding of user experience principles
• ​Knowledge of digital legislation, standards and trends
• ​Excellent communication skills and emotional resilience​​​​

See the full job description and person specification for further information.​

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Why Samaritans?​

​At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.  ​

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Apply now​​

If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter. Please ensure your cover letter details how you meet the essential skills and experience.​​

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

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Applications close: 20th​ October ​2025​ at 09:00am​

Interviews: w/c 3rd November 2025

Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a regenerative, equitable and just future.

Key info:

• Based in London, UK

• Full-time (4.5 days at placement & one half day training weekly)

• £27,010 per annum salary

• Programme dates: April 2026 - March 2027 (49 weeks)

• Apply by Monday 20th October, 9:00 am (BST).

About On Purpose:

On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.

Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.

Programme structure:

Two 6 month placements 

• Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Save the Children, BAFTA and VISA.

Expert-led learning 

• Our intensive Learning & Development programme involves weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 

1:1 mentoring & coaching

• Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.

Join a supportive, impactful community

• You’ll be part of a tight-knit cohort of 20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.

Benefits:

• Earn a £27.01 k (pro rata) salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs, all the while offering extensive learning and development.

• Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. You’ll join nearly 1000 purpose-driven alumni who are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.

• Unlock purpose-driven career opportunities - Our Associates have moved into a range of sustainability and social impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation. 

• Standard UK holiday allowance

• A 3-day residential (all expenses paid)

Who we’re looking for:

This programme is ideal for:

• Individuals seeking a career change into the environment and social impact sector.

• Individuals already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal. 

Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:

• A minimum of three years full-time professional experience

• The right to work in the UK for the full duration of the programme

• Fluency in English 

• Office environment experience 

• Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.

• Excitement and commitment towards building a career that helps transform our economy from profit to purpose.

Diversity and Inclusion:

We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.

How to apply:

• Register your interest via our website to receive a link to your online application form.

• Closing date for applications: Monday 20th October, 9:00 am (BST).

• Interviews will be held in mid-late November.