Fundraiser jobs in hertfordshire
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Challenge Events at CoppaFeel! are going through a very exciting period of growth! Therefore, we are looking for a passionate new team member to take on the role of Challenge Events Assistant for our bespoke (CoppaFeel! led) challenge events.
The role of Challenge Events Assistant will sit within the CoppaFeel! Challenge Events team, in the Fundraising Department.
You will mostly work alongside our Bespoke Challenge Events Manager and another Challenge Events Assistant to support on CoppaFeel!’s Bespoke Challenge Events portfolio - consisting of our 5 flagship ‘CoppaTrek!’ events that will look to bring in over £2 million in 2025.
Whilst our trekking events will be your main focus, you may also have the opportunity to support our sporting events programme that includes iconic events such as the London Marathon, London Landmarks Half Marathon, Royal Parks Half Marathon and Hackney Half - to name but a few!
In this role, you will be the first point of contact for our CoppaTrek! participants, providing excellent supporter experience and building relationships whilst offering motivation and fundraising advice. Alongside delivering outstanding supporter care, you will also handle essential administrative tasks to ensure the smooth running of our day-to-day operations and so that our events go off without a hitch.
This role does require some evening and weekend work - although not behind the laptop! Instead you’ll be lacing up your hiking boots, and walking and talking alongside our CoppaTrek! participants. Therefore, please bear in mind that as part of this role, you will be expected to travel and may have to stay away from home on occasion. Should you be required to work on weekends, you will be entitled to time off in lieu.
This is a hybrid role, with the expectation that you will attend the London office at least 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings and in person training. We will provide plenty of notice for when you are required to be in for these purposes
This is a brilliant opportunity for someone to join our growing fundraising team and get invaluable experience within the charity events sector - all whilst helping to shape the future of CoppaFeel!’s challenge events offering! You'll be at the forefront of our mission to educate and empower young people about the importance of early detection of breast cancer, and therefore we are looking for an enthusiastic and compassionate person, who thrives in a busy environment.
Duties and Responsibilities
Bespoke Challenge Events (CoppaTrek!)
- Support the Bespoke Challenge Event manager with the planning and delivery of CoppaFeel!’s 5 CoppaTrek! events.
- Be the first point of contact for CoppaTrek! participants in the build up to, and following the event; including the sending of regular emails, phone calls, distribution of fundraising materials and the organisation of trekker Zoom meetups
- Assist with management of Events Inbox to ensure all emails are responded to in a friendly and timely manner
- Send fundraising materials, incentives and merchandise to our trek participants
- Provide an excellent supporter experience and build relationships with participants, whilst offering motivation, fundraising advice and ensure they reach their fundraising targets
- Be willing to attend our treks in person, assisting the Bespoke Challenge Events Manager with the smooth running of the event
General Responsibilities
- Respond to a range of fundraising enquiries in a timely manner, liaising with supporters via email and over the phone as appropriate
- Send out ad hoc postal requests for Fundraising materials from CoppaFeel!’s office
- Maintain event database records and ensure supporter data is kept accurate and up to date
- Manage volunteers and fundraisers effectively, inspiring them to support CoppaFeel! long term
- Attend and support at additional events - including our third-party challenge events and our awareness events
- Work and collaborate across all departments of CoppaFeel! to ensure our health messaging and core values are at the heart of everything we do
- Work flexibly and sometimes remotely, with occasional work outside core hours including weekends (time off in lieu given for weekend work)
- Adhere to GDPR requirements.
- Participate in CoppaFeel! fundraising team and full team meetings.
Skills, Experience and Qualifications
Essential
- Excellent organisational and time management skills
- Excellent communication skills via telephone, email, and digital platforms
- Exceptional interpersonal skills, especially ability to build relationships
- Very good administrative skills
- Ability to plan and meet deadlines
- Ability to work effectively with colleagues at all levels across the department and organisation
- Ability to successfully manage multiple projects and a busy inbox
- Comfortable meeting new people and building relationships
- Good initiative with an eagerness to learn
- Ability to be flexible and adaptable in high pressure situations
Desirable
- Experience of fundraising or working in the charity sector
- Experience of attending charity sporting events
- Experience working with volunteers, supporters or clients
- Experience of working in an admin based role
- Experience of managing a busy inbox
- Good social media skills
Application information
Applications will close on Monday 14th July at 9am, with the aim to hold first round interviews during the week commencing 21st July.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
If you are taken through to the interview stage, we will send interview questions through to you 24 hours prior to the interview.
Main Benefits and Terms & Conditions
Annual Leave entitlement - 22 days + public holidays, a day off for your birthday and for Kris’ cancerversary.
Benefits
- Wellbeing fund
- Employee Assistance Programme
- Access to Self Space training and 1:1 therapy
- Core working hours 10am - 4pm
- 9 day fortnight
- Enhanced Maternity and Paternity Leave
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
City Year UK - Chief Executive vacancy
We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.
We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK
Position: Chief Executive
Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)
Hours: Full-time
Salary: £85,000 - £100,000 per annum
Duration: Permanent
Closing Date: 10 am on Monday, 14 July 2025
The Role
As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.
This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.
About You
We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.
We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
To apply for this role, please provide the following documents:
- An up-to-date CV
- A supporting statement answering the following questions, max 250 words per question:
1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?
2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:
- Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
- A matched pension scheme with 4% standard employer contributions and matched up to 5%.
- An organisational culture that values its employees and places particular emphasis on fairness and transparency.
- Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
- A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
- Interest-free bike loans under the “Cycle to Work Scheme”
- Interest-free loans to assist employees with welfare or financial hardship
- Enhanced sick pay for up to 6 weeks
- Free eye tests and £20 off glasses with Specsavers
Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.
Please note NFP People are advertising this role on behalf of our client.
Hope and Homes for Children is looking for a Grants Partnerships Manager (maternity cover) to join its Grants Partnerships team and help millions of separated children get Back to Family.
About the Role
As Grants Partnerships Manager, you’ll play a key supportive role in the Grants Partnerships team and Marketing, Communications and Fundraising (MCF) department, contributing directly to the Grants Partnerships team income target as well as supporting fundraisers across the department to access compelling information in support of their fundraising. You will prioritise working within the team on donor prospecting, building a new donor pipeline, and managing and maintaining relationships with key stakeholders through stewardship.
You’ll join a brave, can-do organisation and do work that matters day in, day out. You’ll be encouraged to think and act big and you’ll be mandated and supported to make things happen. You’ll work with dedicated, passionate champions who are ready to take bold steps to inspire change by advocating and engaging individuals, communities and organisations across the globe in the foundational importance of family love for children.
About you
To be successful in this role as Grants Partnerships Manager, you will need excellent written and verbal communication skills, a supportive and collaborative approach and a genuine passion for our work. You will have a keen interest in development/child protection work, enjoy the process of compiling narrative and financial information about our projects and have the drive and commitment to deliver against deadlines. You will also be well organised, flexible, self-motivated and able to work autonomously and to thrive within a supportive culture which is solution-orientated and has integrity, courage and excellence at its heart.
About Hope and Homes for Children:
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them.
Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of sexual and physical abuse, as well as extreme neglect.
Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
Location: Office based in London or Salisbury, but with home working/ hybrid options available
Contract type: Maternity Cover - FTC of up to 1 year
Hours: Full time, 37.5 hours per week
Salary: £34,000 to £39,000 per annum pro rata, including London Weighting, if applicable, depending on experience.
Closing Date: The final date for applications is 25 July 2025. However, we will be reviewing applications as they come in and may close the vacancy early if we receive sufficient interest from high calibre candidates. So, don’t delay, please get in touch if you have the right skills, experience, and passion for our cause.
To apply, please upload your CV and a brief covering letter indicating why you're interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.
Other information: This post requires the successful candidate to have, or be able to obtain, the right to work in the UK and may be subject to a DBS check.
HHC actively encourages equality and diversity as we believe diversity brings us closer to our mission of eliminating orphanages.
You may also have experience in the following roles: Fundraising Manager, Development Manager, Institutional Funding Manager, Partnerships Manager, Donor Relations Manager, Grant Writer, Corporate Partnerships Manager, Foundation Relations Manager, Trusts and Foundations Manager, Bid Writer, etc.
REF-222433
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Refuge to find their Senior Legacy and In Memory Executive.
The charity offers a flexible working environment, with hybrid working, and an expectation to work from their Vauxhall office one day per month.
This new role will be responsible for helping to develop and manage the legacy and in memory programmes. As the Senior Legacy and In Memory Executive you will have the opportunity to develop and grow the Legacy and In Memory, helping shape our strategy to recruit, engage and steward legacy pledgers and in memory donors. You will be responsible for managing and delivering a range of In Memory and legacy campaigns across multiple communication channels including email, social and print. You will also be responsible for stewarding existing in memory supporters and legacy pledgers, developing and delivering engaging communications in order to maximise lifetime value.
Key Responsibilities:
· Support the Legacy and In Memory Manager with developing the strategy and budget.
· Responsible for managing the monthly budget report for expenditure.
· Responsible for developing campaigns to market the legacy and in memory areas to our supporters.
· To work with the Legacies and In Memory Manager to develop a supporter acquisition, stewardship and retention plan.
· Responsible for tracking and monitoring the agreed KPI’s reporting monthly on activity and targets. To use this analysis to review the portfolio of activity quarterly with the Legacy and In Memory Manager and make recommendations about future marketing activity.
· To work collaboratively with other teams in the Fundraising, Comms and Policy directorate to cross sell legacies and support all teams with their in-memory fundraisers.
· To work closely with the Supporter Care team to ensure all donors and next of kin are thanked appropriately and that a relevant stewardship programme is put into place.
· Work collaboratively with the Digital Engagement and Mobilisation team to ensure that all agreed marketing activity is delivered as agreed on time and budget. To ensure that all legacy and in memory enquiries are responded to promptly and professionally.
· Work with the CRM and Supporter Care team to ensure that all Legacy and In Memory data on The Raiser’s Edge database is accurate, valuable and kept up to date.
Person Specification:
· Experience of managing successful programmes and campaigns to recruit and retain legacy and in memory supporters through a variety of channels
· Experience of working to and achieving financial targets
· A self-starter, able to work on own initiative but also able to work within a team and achieve strong results.
· Experience of cultivating supporters through effective stewardship programmes.
· Experience of CRM database such as Raiser’s Edge to record, inform and analyse data.
· Experience of creating stewardship plans for supporters
· An interest in and commitment to the long-term success and development of Refuge.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Harris Hill is delighted to be working with a leading LGBTQ+ charity in their search for a passionate and experienced Individual Giving Manager. This is a unique opportunity to take ownership of a developing Individual Giving programme and help shape its future during a pivotal moment for the organisation.
The charity works at the forefront of supporting LGBTQ+ people who have experienced abuse and violence, including domestic abuse, hate crime, and so-called conversion practices. Their work is community-led, trauma-informed, and deeply impactful.
About the Role
Location: Hybrid – London office with flexibility for majority remote working
Salary: £39,534 - £42,594 (including Inner London Weighting) – some flexibility at the top end for an exceptional candidate
Contract: Permanent
Hours: Full-time, 35 hours per week
Reporting to: Head of Fundraising and Communications
The Individual Giving programme is in its early stages, having launched in October 2023. Some initial foundation-building and activity has been completed, and the organisation is now seeking an Individual Giving Manager to develop and grow this function into a key fundraising stream.
This role is perfect for an ambitious fundraiser who is ready to build a programme from the ground up and who is motivated by the opportunity to deliver meaningful change for LGBTQ+ communities.
Key Responsibilities
- Develop and implement a robust Individual Giving strategy to support fundraising growth over the next three years.
- Lead on digital fundraising, including paid social, paid search, and email campaigns.
- Manage donor acquisition and retention activity, optimising supporter journeys and testing new approaches.
- Collaborate with the communications and frontline teams to create compelling fundraising content.
- Support the use and development of Salesforce CRM for fundraising purposes.
About the Candidate
The successful candidate will bring proven experience in Individual Giving and be ready to take the lead on a growing programme. Key qualities include:
- Experience of developing and delivering successful Individual Giving strategies.
- Strong knowledge of digital fundraising and supporter journeys.
- Excellent communication and storytelling skills.
- Experience using fundraising databases (Salesforce preferred).
- Understanding of and commitment to LGBTQ+ rights and equity.
- A self-starter with the resilience to thrive in a mission-driven environment.
There is no line management responsibility at present. The role sits within a Fundraising and Communications team of three.
Interview Process
The selection process will involve a two-stage interview, including a panel discussion and a task-based assessment.
Please note: applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.
To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.
For a full job description and details on how to apply, please contact Hannah at Harris Hill on
Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable.
The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term until March 2026.
Full time - 35 hours a week
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Scope's London office and remote working is offered around meetings and workshops.
The role will require travelling in London and the surrounding area.
The Role
In this role you will be:
- Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.
- Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.
- Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.
- Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the job description.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
How to apply
Click the apply button to create an account and complete your application form.
We welcome all applications by 11:59pm GMT on Thursday 17 July 2025.
Fundraising Manager
Location: Based at Wandlebury Country Park, Cambridge CB22 3AE
Salary: £35,000 - 40,000 FTE dependent on experience.
Closing Date: 21 July 2025
Hours: Part-time 18-26 hours per week
Permanent position
About Cambridge Past, Present & Future
Cambridge Past, Present & Future is a local charity that protects the beauty of Cambridge and its environment.
We care for the green setting of Cambridge and its most valuable landscapes, and we are working to enhance and connect them for nature and people.
We inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture.
We help to protect, celebrate and improve the important built heritage of the Cambridge area.
We own and care for Wandlebury Country Park, Coton Countryside Reserve, Bourn Windmill, Hinxton Watermill, and Cambridge Leper Chapel; we also manage Grantchester Meadows. We deliver a busy schools and public events programme. We were founded in 1928 to preserve the beauty of the historic city of Cambridge and its countryside setting and we work hard to influence the planning and development of the greater Cambridge area.
We are a team of 17 staff (7 full- and 10 part-time/seasonal) supported by over 100 volunteers and assisted by field teachers, advisors, and service providers.
The Opportunity
This is an exciting time to join our charity: Cambridge is changing rapidly, and we are working hard to tackle issues such as the loss of nature, climate change and access to green space. We have inspiring new projects to expand habitats and green spaces on the Gog Magog Hills, to create a new wetland at our Coton Reserve, to plant trees and woodlands and to save one of Cambridge’s oldest buildings. Right now, the work of our charity is needed more than ever before, and we need the financial resources to be able to step up and make even more of a difference.
This is a fantastic opportunity for an experienced fundraiser to help us increase our income from mid-level and major donors, trusts and foundations, and legacies.
Committed to our causes, you will use your donor cultivation skills to strengthen existing relationships and use your research and networking skills to identify and cultivate new opportunities. Your excellent written and development skills will enable you to work with colleagues to turn their visions into compelling proposals for funders and our wider support base. Your knowledge of fundraising best practice will ensure that we deliver an excellent donor experience.
You will be an effective worker with an eye for detail who can use your experience to fulfil the administrative and reporting requirements of the funds you are helping to raise.
You will work alongside our Membership & Communications Manager and have some support from our Administrative Assistant. You will also be supported in your work by the CEO, trustees, volunteers, and external contractors.
You will be part of a friendly and committed management team where you can make a difference, and your work will have an impact.
Our office is in an 18th century building overlooking the beautiful Wandlebury estate. Wandlebury is located on top of the Gog Magog Hills just south of Cambridge.
Key responsibilities and deliverables:
- Achieving fundraising targets
- Fundraising from:
- mid-level and major donors
- trusts and foundations
- memorial fundraising and legacies
- businesses and corporates
- identify other opportunities
- Fundraising support services, budget management, reporting, policies and procedures
- Work closely with the Senior Management Team
- Recruit and manage fundraising staff and volunteers
Person Specification
- Graduate level/higher qualification; or a relevant qualification in fundraising
- Demonstrable evidence of successful fundraising from individual major donors, trusts/foundations, and grant funders
- Excellent written and personal communication skills, with evidence of producing effective fundraising content
- Good IT skills (spreadsheets, M365, database management) and experience of fundraising support systems
- Experience of the not-for-profit sector
- Knowledge of UK fundraising and data protection regulations
- Experience of administering grants and donations
- Experience of organising donor cultivation and solicitation events
Benefits
- 33 days FTE annual holiday entitlement pro-rated, includes allowance for Bank Holidays.
- Pension contribution of up to 5% of gross pay.
To Apply
If you feel you are a suitable candidate and would like to work for Cambridge Past, Present & Future, please do not hesitate to apply.
An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across Central England
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occaisonal training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occaisional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £25,075 (85% FTE) -£29,500 (100% FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 15th July 2025. Should you be shortlisted, the first round of interviews will take place online on Wednesday 23rd July, with in-person interviews, being held in Gloucestershire or West Midlands, on Tuesday 29th July 2025.
The successful candidate will be invited to meet the team on 31st July in Birmingham, should they be able to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).
As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.
Interested? Want to know more about the Charity? Please visit the Charity website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role in summary • As part of a proactive team, you will produce excellent, creative written content that captivates and motivates hospice supporters, donors, customers, staff and volunteers. • Support our communications output, both digital and physical: covering our events, shops, stories and ongoing campaigns. • Capture and convey stories that reflect the diversity of our hospice stakeholders, showcasing the positive impact that the community’s support has on our hospice care. This will include writing about fundraisers, volunteers and staff, as well as people who benefit from our care or support. • Using your skillset, understand the tone and message to use in our content in line with our hospice values and brand. • Support the delivery of our fundraising and shops’ social media activity. Working alongside colleagues, produce effective content delivered through the main hospice and shop channels to encourage supporters to shop, donate or register for events. This will require effective forward planning and hands-on creation of visual (video/still) and written content. • As required, provide design support/delivery in relation to fundraising, trading and general hospice posters, flyers and digital content. • Ensure hospice artwork is accurate and on-brand. Ensure that content adheres to brand guidelines, bringing your ideas and experience to protect our hospice and fundraising brands, whilst keeping it fresh. • Help coordinate and update any changes to our website (specific platform training provided) • Ensure our Digital Screens are fresh and accurate, showcasing relevant hospice activity. • Help share relevant social media across appropriate community groups, providing timely responses to comments. • As required, dive into our CRM/Database system to understand, profile, and personalise communications. June 2025 Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics - Embrace and embody our Hospice values - A collaborative, open and transparent approach to working with others - Produce stories to emotionally engage or captivate the targeted audience - Deliver content that can feature on everything from our hospice newsletter, annual Quality Accounts or the local Gazette, to our website, social media and email marketing (and everything in between) - Be part of creating content that ensures the community trusts the Hospice as a charity and organisation, and feels compelled to support it - Steward supporters through your content - Be a visible, accessible presence across the hospice, encouraging colleagues to share storytelling opportunities, snippets from around the hospice and to collaborate directly with you - Happy in a fast-paced environment, with proven ability to plan and complete work to deadlines and managing conflicting priorities Qualifications, Skills, Experience, Knowledge & Approach - Good level of education overall; Academic qualifications including GCSEs and A-Levels to demonstrate excellent level of written communication, plus digital and design skills - Experience of marketing, digital communications or fundraising with the ability to create strong digital content, plus writing and copy-editing skills - Skilled and experienced in managing conversations of a sensitive and emotional manner (interviewing/working with people experiencing our care will be part of this role) - An adept storyteller able to convey the value and purpose of the Hospice - Comfortable working with different stakeholders and teams - Up-to-date knowledge of marketing and digital trends in charity, fundraising and healthcare communications (desirable) - Ability to seamlessly manage multiple projects/appeals at the same time - Demonstrable social media skills - Experience of creating email marketing campaigns and making website updates (desirable) - Excellent communication skills – written and verbal - Excellent IT Skills - MS Office packages - Ability to use CRM systems to analyse supporter data, where required - Experience of using various content creation platforms including Canva or similar - Act as an ambassador for the Hospice at all times #ProudToWorkAtHoSF - Ability to work on a hybrid basis, both in the office and remotely, utilising Zoom and MS Teams - Flexible, empathetic, enthusiastic, positive attitude - People-focused team player, able to relate to people at all levels - Good sense of humour, with the ability to build rapport and trust - Enthusiastic, energetic, resourceful, self-motivated, with the ability to use initiative - Commitment to the aims and ethos of the Hospice - Hold a full UK driver’s licence with your own vehicle or the ability to travel as required by the role Key Accountabilities, Responsibilities & Tasks Decision Making - Mental agility to ‘think on feet’ and generate solutions proactively when plans need to change - Ensure relevant consent forms are obtained and any data handling is fully compliant - Take soundings, advice and feedback from a range of people internally and externally Communication - Model our values and our passion for what we do. - An adept storyteller able to fluently convey the value and purpose of the Hospice - Ensure relevant consent forms are obtained and any data handling is fully GDPR compliant and content is in line with the requirements of the fundraising regulator - Continuously investing time in listening to others to support the flow of ideas and experiences - See the potential in others and understand the impact of their actions on colleagues. Internal & External Contacts - You will be a team player, able to work well with people across the Hospice and with external partners - Attend team and cross-department meetings, contributing to planning and ideas. As required, represent the Comms team at planning meetings. - Able to forge strong relationships with donors, supporters, volunteers and stakeholders. Mental and Physical Considerations and Working Conditions - Able to consolidate learning with speed and efficiency - Responsibility for independent working, both on and off-site - Prepared and able to attend occasional events out of office hours (sharing this amongst the team, it is usually limited to two or three events across a year) - Light load handling duties to set up and pack down events and activities. Health & Safety - The post holder will encounter emotional circumstances in the course of this role. - Understand Health and Safety regulations to assure compliance and resolve and/or mitigate risk Safeguarding - Act in a manner at all times to safeguard the interests of others, those protected by legislation and justify public trust and confidence in the Hospice of St Franci
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Position: Volunteer Coordinator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office based in London with flexibility to work from home
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
- Plan and manage volunteering opportunities across our income generating activities.
- Recruit and onboard new volunteers, ensuring an outstanding experience.
- Create and deliver engaging volunteer campaigns to grow our community.
- Support and maintain strong relationships with volunteer organisations and local partners.
- Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
- Has experience working with and recruiting volunteers.
- Can build strong relationships with diverse communities.
- Has excellent organisational and communication skills.
- Is confident using IT systems, including Microsoft Office and CRM platforms.
- Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 10th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. This role will play a huge part in making these ambitions a reality and paving the way for our future.
We are recruiting for four additional Regional Fundraising Managers to join the Regional Engagement Team here at the Alzheimer’s Society.
This is a fantastic opportunity for an experienced team manager with expertise in community, corporate or relationship fundraising. This role will enable you to demonstrate your impact by both growing the overall income within your sub-region by managing and developing your amazing team of 4 Regional fundraisers, and also through leading by example on securing new sources of income where the opportunity is greatest. This could range from new business acquisition through to delivering higher level bespoke stewardship and key account management for our high value supporters. This is a real opportunity for you to make your mark on the sub region.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you will lead is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. This is where you come in - we need somebody who can harness this passion, help us to maximise on the opportunities that our unique locations give us, and ultimately grow income so we can be there for everybody affected by dementia.
The role will work closely with the Senior Regional Fundraising Manager and other Regional Fundraising Managers in the region to plan, execute and deliver our core community income and expenditure budget, ensuring that no opportunity is left unturned.
We are holding an information session about this role on 10th July at 11.30am – if you would like to attend, or have any other questions, please email [email protected].
This is a homeworking role (hybrid options may be available depending on location). You will need to be based in and able to travel across your sub region (Essex, Herts & Bedfordshire, Berks, Bucks & Oxfordshire) to meet supporters and attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right to work documents to work in the UK.
About you
We are looking for somebody with strong experience of community, corporate or relationship fundraising who has a track record in managing a team, alongside winning new business and providing strong high-level stewardship.
- You won’t be afraid to challenge the status quo
- You will be a confident communicator who can influence and negotiate at a high level and views feedback as an essential tool for development
- You will have previous financial experience in managing budgets and forecasting for income and expenditure
- You will understand the strengths and challenges of managing a geographically dispersed team
- You will have a strong local knowledge of the area and, using organisational data, will use this to inform plans and decisions
If you are passionate about community fundraising, team management and development, and want to be part of an ambitious and strong team environment...then we want to hear from you!
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Charity People are thrilled to be partnering with the a well renowned institute for the prevention of blindness in their search for a Head of Fundraising and Partnerships - a pivotal role that will lead the development and delivery of a crucial fundraising programme, with a strong focus on Trusts and Foundations and collaborative funding opportunities.
"Over 1 billion people, live with vision loss that could have been avoided or treated.
Public health challenges at this scale, require collective action by governments, private sector, civil society and the public.
We hold the collective power and influence to work with leaders, funders and governments around the world to ensure eye health gets the political, health and development priority it needs. Eye health is not an optional extra. It is vital to ensuring people reach their full potential at school, at work and beyond.
We have significantly increased our income, reach and impact over the last 5 years - and we have big plans to continue to accelerate action to end avoidable sight loss by 2030. As our new Head of Fundraising and Partnerships your experience, expertise and relationship building approach will be key to us achieving our income goals."
Nick Parker Director of Development and Operations at the charity
This is a unique opportunity to join a mission-driven organisation that brings together a powerful network of over 250 member organisations working to end avoidable sight loss worldwide. As the Head of Fundraising and Partnerships, you'll play a key role in supporting the institution's global advocacy, campaigns, and knowledge workstreams by building strategic partnerships to secure new philanthropic income streams.
The Role
- Permanent, full-time
- Salary: £65,000 - £75,000 per annum
- Location: UK (with London HQ)
- Flexible working
- Generous holiday entitlement and benefits package (30 days annual leave)
- Opportunity to travel overseas for key international events
- Interviews scheduled for 24th and 25th July
This is an exciting opportunity to shape and lead a global philanthropic campaign. You'll work closely with the institution's member organisations to identify and deliver joint funding opportunities, while cultivating high-value relationships with institutional funders and high net worth individuals. Your work will directly support the institution's strategic priorities and help drive meaningful change in global eye health.
Key Responsibilities:
- Lead the strategy and delivery of new philanthropic income streams to support our core work.
- Develop and launch a new global fundraising campaign, to reach new donors and supporters.
- Undertake the research needed to identify potential donors, networks and synergies to our work and that of our members.
- Develop strong and impactful cases of support and funding applications.
- Build effective partnerships with the institution's member organisations to unlock joint funding opportunities.
- Cultivate and steward high-value relationships with institutional funders and high net worth individuals.
Top 3 priorities for the first 6 months
- Develop and launch a new global fundraising campaign.
- Build effective partnerships with member organisations to unlock new joint funding opportunities to support our regional and global activities.
- Review and update our cases for support, prospect identification and cultivation approaches.
About You
We're looking for a visionary and experienced fundraiser who can:
- Demonstrate a strong track record of securing major gifts from Trusts, Foundations or other sources.
- Build and maintain trusted strategic relationships with internal and external stakeholders.
- Communicate with clarity and impact, both in writing and in person.
- Navigate complex organisational relationships and manage multiple priorities with professionalism.
What's on Offer
- The opportunity to lead a new global philanthropic campaign.
- A flexible, inclusive, and collaborative global working culture.
- Access to networks and resources that support your personal and professional wellbeing.
If this role inspires you to make your next career move, please get in touch with Kevin at Charity People to find out more about how to apply.
Closing date: Monday 21st July
Interview Date: 24th/25th July
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
£28,000 - £30,450 per annum
Fixed term (12 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.
You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.
We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.
You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.
You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.
What we want from you
We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.
You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.
You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.
You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Pepys House Charity is seeking a dynamic and highly organised Project and Operations Manager to lead the delivery of a 12-month NLHF Resilience Project: “Samuel Pepys House: Home of an English Chronicler.” This is the first professional post at Pepys House — the only surviving property owned and occupied by the 17th century diarist Samuel Pepys. This is a unique opportunity to shape the strategic future of a rare Grade I listed heritage site and to help realise its vision as a resilient, inclusive, and sustainable heritage destination.
As the Charity’s first professional staff member, you will be central to coordinating planning, activity delivery, community consultation, strategic governance, and future sustainability. This role is both operational and strategic, requiring initiative, diplomacy, and a deep commitment to inclusive heritage engagement. You will work closely with the Charity’s Chairman and Trustees, as well as key stakeholders from the Samuel Pepys Club, a membership organisation promoting the life and times of Samuel Pepys, and original owners of the building. The Club has a wide and diverse membership with deep knowledge about Samuel Pepys which will inform both the pilot programme of events and the sustainable vision for the future of Pepys House.
The client requests no contact from agencies or media sales.