Please note: we reserve the right to close any of our vacancies early.

Vacancy Details

Contract type: Permanent

Location: Liverpool

Hours: 35 hours per week

Working pattern: Monday to Friday, 9am-5pm

Interview dates: 28th – 30th October 2019

Salary: £27,472 to £29,091 per annum

We cannot provide sponsorship for the role.

As this role requires an Enhanced Disclosure check the start date for the successful candidate will only be confirmed upon receipt of the check.

The overall purpose of this role is to deliver specialist orientation and mobility services which support Guide Dogs strategic objectives and promote independence and choice to people who are blind and partially sighted.  Through personalisation, the OMSp will provide specialist holistic assessment of customer needs that will improve their wellbeing. Travel may be required between Liverpool and Manchester region.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the Job Description below. Requirements include;

• Is able to build rapport with, and obtain information from clients using person centred planning.

• Is able to cope with people who have additional needs.

• Is able to liaise and work with other professionals and volunteers. Has good organisation and report writing skills.

• Has a commitment to Health & Safety at work.

For more information on this role, the requirements and our benefits package, please see the documents attached below.

How to apply: Applications can be made using the online application form. As part of our safer recruitment policy, we do not accept CVs for job applications.

Working at Guide Dogs

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

As a member of staff, we offer you a wide range of benefits to suit your individual needs. These include; 26 days’ holiday plus bank holidays (rising to 28 days after 3 years' service), flexible benefits package and a defined contribution group personal pension plan.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

This is an exciting opportunity for a Marketing & Fundraising Manager to join an innovative team with an ambitious passionate culture to improve the quality of dementia care.  Parkhaven Trust is a well-established charity which has been responding to the changing needs of service users for over 125 years.  We currently provide a range of excellent residential and support services across Maghull, Merseyside. 

Full or Part-time considered for an initial 12 month contract with potential for extention.

Overall Role Purpose

To provide marketing, business development and fundraising support to Parkhaven Trust.  This role will report into the CEO and work alongside the relevant Service Leads on implementing the marketing plan to achieve the defined objectives and KPI’s.

The role will include: fundraising, business development activities and marketing campaigns, events and initiatives and support with social media plans as well as internal communications.

Main responsibilities

Marketing

• To have an understanding of the Trusts market objectives, market position, target audiences and help to reinforce, internally and externally, our positioning in the market
• Supports the creation of the marketing plan, initiatives and activities
• Delivery of the marketing plan, providing support with advertisement, sponsorship, events, marketing literature, and fundraising initiatives and produces the internal newsletter.
• Support the Service Managers with the creation of marketing initiatives and literature to increase profile and generate new users for the services
• Helps to ensure appropriate follow up takes place after each marketing activity
• The implementation and analysis of service user and family surveys
• Production of marketing communication to families  
• Event co-ordination, which may include booking venues, event administration and on the day event management.
• Manage and completion of external award submissions
• Ensuring all marketing collateral is visible in appropriate areas
• Creation and implementation of fundraising activities
• The management of the website and content
• Manages any third party supplier relationships in relation to marketing
• Attends relevant networking events to promote Parkhaven Trust
• Competitor monitoring – review of competitor websites and local press to enable local team to keep abreast of event and campaign activity.
• Attending team meetings as required

Financial

• Supports the finance manager with the local marketing budget required to support the implementation of the marketing plan
• Delivers the agreed fundraising target
• Supports the local teams in reporting against KPIs.

People

• Is a confident and clear communicator and builds strong relationships with employees, families and service users at all levels
• Works collaboratively across the teams
• Acts as a role model and an advocate for the Trust
• Works in line with the Parkhaven Trust’s values,
• Seeks regular feedback and identifies and acts upon learning and development needs in order to develop technical and personal skills.

Person Specification

Desirable - Education/qualifications

• Marketing qualification, ie CIM Diploma or Post-Graduate Diploma or appropriate equivalent professional qualification
• Experience within a service organisation preferably health/social care related

Essential - Experience

• Some experience in a comparative role
• Some experience of fundraising activities
• Experience of coordinating marketing, activities with measurable outcome
• Strong communication skills and the ability to challenge
• Strong organizational skills
• Experience of managing own time and completing multiple tasks/assignments with potentially competing deadlines
• Understanding of analysis, and measuring ROI
• good communication and interpersonal skills
• good organisational skills
• enthusiastic and eager to learn
• motivated and a self-starter
• experience of Microsoft packages including PowerPoint

Interview date: 27th September 2019

Knowsley Youth Mutual Fundraising Manager

Salary of up to £38,000 per annum

Permanent, full time

KYM is an independent mutual organisation, that serves young people across the borough of Knowsley with a range of open access and targeted youth programmes.

We are at a very exciting point in our journey.  Following an extensive strategic review, Autumn 2019 we will relaunch the organisation with a new brand and exciting vision for young people.  

We are looking for a Fundraising Manager to join our team to drive the organisation’s exciting growth ambitions.

The role will report into the organisation’s Chief Executive Officer, and will be based at Our Place youth centre in Huyton.

We will offer you a competitive salary, and a stimulating and meaningful work environment.

Further details can be found on our website. 

Please send:

1. Your cv
2. A cover letter, outlining your suitability for the post

Applications will only be considered upon the receipt of both a cover letter and your CV.

Application deadline: Friday, 27 September 2019.

Interviews are scheduled to take place week commencing 07 October 2019

Major Donors Fundraising Manager 

Hft is a national charity and established care provider for nearly 3,000 adults with learning disabilities and autism. We work with the people we support and their families to understand their individual needs and provide person centred care. Hft empowers people with learning disabilities to live with more independence and choice, and we strive to help them live the best life possible. 

Position: Major Partnerships Manager 
Location: Homebased - Cheshire or Wirral 
Job type: Part Time, Permanent 
Hours: 21 hours per week 
Salary: £33,786 pro rata 
Benefits: Access to the Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), 20 days holiday (plus 8 bank holidays) increasing to 25 days after first year, contributory pension scheme private health and life assurance, an Employee Assistance Programme with telephone and face-to-face support options, as well as support for financial wellbeing, annual staff award schemes. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status 

About the role: 

Working as part of the Partnerships Team you will be responsible for the development of relationships with major donors to achieve agreed income targets and Key Performance Indicators (KPIs). The role will have a national scope based in the North West, with accounts concentrated in counties such as the Midlands, the Wirral, Yorkshire and North Wales. 

You will help develop and implement a strategy for long-term support from major donors, identifying and successfully approaching prospects for support and managing those relationships throughout the whole stewardship cycle. 

This is an excellent opportunity to be involved in a forward thinking, welcoming organisation in the early stages of a major donor programme. 

About you: 

The successful candidate will have significant major donor fundraising experience (or equivalent transferable experience) and possess excellent communications, interpersonal, presentation and proposal writing skills. They will also be accustomed to working to deadlines and managing budgets. 

Strictly no agencies please. 

You may have experience of the following: Major Partnerships Manager, Fundraising Manager, Fundraising, Partnerships Manager, Major Donor Fundraising, Fundraiser, Major Donor Fundraiser, Partnerships Executive, Fundraising Executive, Charity, Charities, Third Sector, NFP, Not for Profit, etc. 

Ref: 88899

Do you want to be part of an organisation committed to their mission to achieve 'a cancer-free future for all?' North West Cancer Research are the only independent cancer research charity fighting the toughest cancers in the region and have one simple promise - to stop cancer sooner, one campaign at a time. We are looking for a Corporate Partnerships Fundraiser to join this successful team raising invaluable funds to enable more world-class research to transform the health landscape for future generations.As Corporate Partnerships Fundraiser you will be responsible for devising and implementing a successful programme of fundraising from the corporate sector to an agreed annual target. The programme will include securing 'Charity of the Year' applications, sponsorship of events, general donations and other activities. The role will have an element of managing the charity's existing corporate relationship but will have a key focus on identifying potential new partners, providing a high level of supporter care and stewardship throughout their journey with the charity. To be considered for this role you should come to us with demonstrable experience of researching, winning and stewarding corporate partnerships. Confident, engaging and creative, you should be able to form relationships with ease and be competent and comfortable working towards stretching income targets. Perhaps most importantly you must be a dedicated and socially conscious individual able to demonstrate your unrivalled passion and desire to stop cancer sooner.Based out of offices in central Liverpool, but with the scope to work from home this really is a wonderful opportunity to take the lead on the corporate strategy shaping the fundraising landscape for the charity moving forwards. The recruitment for this post is on-going so early application is advisable as the post will close when the suitable candidate is identified! Apply directly or, for more information, contact Charlie or Jack on 0161 2331600 / [email protected]

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

Do you want to be part of our lifesaving crew?

Corporate Partnership Fundraiser
35 hours per week
Salary: £28,195 - £32,424
Based in our Head Office in Knowsley with travel across the North West

The North West Air Ambulance Charity provides rapid pre-hospital care needed to make a life changing difference. We operate three helicopters, flying 365 days a year with doctors and paramedics on board providing emergency medical treatment when time is critical.

We are currently investing in our Income and Engagement team and growing sustainable income for the future to increase our lifesaving work.

The Corporate Partnership Fundraiser will ensure effective development and delivery of all corporate fundraising within NWAA, through developing strong relationships with corporates and co-ordinate Association of Air Ambulance charity partnerships.

Main duties and responsibilities

• Contribute to the development and manage the implementation of the corporate fundraising plan including a portfolio of products and initiatives
• Provide service excellence to new and existing corporate supporters
• To be a positive ambassador for NWAA, promoting awareness of its services and inspiring existing and potential supporters from the private sector
• To manage the expectations of strategic corporate partners appropriately ensuring a professional and consistent approach
• Ensure that all corporate partnership activities are kept within agreed budgets in order to guarantee the effective and appropriate use of charitable funds

The Charity offers the following benefits to all our eligible employees:

• Cycle to work Scheme
• Life Assurance
• Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
• 24 hour confidential Employee Assistance helpline
• Salary Sacrifice Scheme for pension contributions

Closing date: Wednesday 2nd October 2019
Interviews: 10th and 11th October 2019

To Apply and for More Information:

If you would like to apply for this position, please click the apply button and attach your CV and a two page supporting statement detailing how you meet all essential criteria on the attached person specification, it will be sent automatically to us.

Please note applications without a supporting statement will not be considered.

No agencies please.

Based in Liverpool but travel to the surrounding areas

Role: Advice Assistant

Hours: 21- 35 per week (negotiable)

Pay: Scale 4 point 7-11 (£19,554 -£21,166) pro rata

Fixed term: 6 months (with the possibility of an extension)

Established in 1999 Raise is an advice service that supports clients within their own home with welfare benefits, debt and financial capability advice at generalist and  specialist level. Our service is changing. Whilst keeping the home visiting approach for vulnerable clients Raise is changing to meet the needs of tenants and our funders. Utilising advancements in technology, Raise is constantly seeking ways to streamline the advice process for our clients. The Advice Assistant is a new role and we need highly motivated individuals who are passionate about embracing technology and shaping services.

Closing date: Monday 7th October 2019

Interviews will be held on: Friday 11 October 2019

Please note we do not accept C.V.s

Registered charity number 1112830

Safer Recruitment

‘A safer setting starts with safer staff’

This organisation is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.

Eye Clinic Liaison Officer (ECLO)

You will join us as an Eye Clinic Liaison Officer becoming a vital member of the team working directly with people who have sight loss.

Eye Clinic Liaison Officer Responsibilities:

- Provide critical emotional support, information and advice within a hospital setting at Alder Hey Children’s Hospital.
- This role is to extent an existing service where we have an established ECLO in post one day per week.
- Support people with sight loss by identifying their needs.
- Signpost or refer service users, carers, family and friends to other services in the region.

Eye Clinic Liaison Officer Requirements:

- Experience of working with people with sight loss or a recent experience of working in a similar role, or other related health / social care role - this is essential.
- Qualification in rehabilitation studies, nursing, occupational therapy, optometry or significant health and social care qualification.
- Experience of delivering health or social care support services to adults and children.
- Communication and organisation skills, together with being a proficient user of databases and Microsoft Office packages.

About RNIB Royal National Institute of Blind People:

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

Location: Alder Hey Hospital, Liverpool, L14 5AB

Job type: Part Time, Permanent, 18 hours per week

Salary: £25,482 per annum Pro Rata

Closing date: Sun 6th October 2019
Interviews will be held: Wednesday 23rd October 2019

Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.

Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV's, shortlisting and interviews and selection tests.

You may have experience of the following: Specialist Support Worker, Social Care, Social Worker, Nurse, Occupational Therapist, Healthcare Assistant, Healthcare Worker, Care Worker, Care Staff, Complex Needs, Charity, Charities, Third Sector, NFP, Not for Profit etc.

Ref: 89237

Do you want to be part of our lifesaving crew?

Volunteer Engagement Manager
35 hours per week
Salary: £31,491 - £36,215
Based in our Head Office in Knowsley with travel across the North West

The North West Air Ambulance Charity provides rapid pre-hospital care needed to make a life changing difference. We operate three helicopters, flying 365 days a year with doctors and paramedics on board providing emergency medical treatment when time is critical.

We are currently investing in our Income and Engagement team and growing sustainable income for the future to increase our lifesaving work.

The Volunteer Engagement Manager will provide leadership, support and recognition of our Volunteers across the charity. This is a challenging and rewarding position working in a regional charity in pursuit of the organisation’s charitable goals.

Main duties and responsibilities

• Lead on and champion volunteering across the charity
• Deliver the volunteering strategy focusing on recruitment, retention and development of our volunteers
• Contribute to the multi-site volunteering engagement programmes in conjunction with the operational teams

The Candidate

• Direct experience of working with volunteers in similar roles
• Strong networking skills and the ability to influence senior management
• Experience of developing and implementing volunteering strategies

The Charity offers the following benefits to all our eligible employees:

• Cycle to work Scheme
• Life Assurance
• Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
• 24 hour confidential Employee Assistance helpline
• Salary Sacrifice Scheme for pension contributions

Closing date: Wednesday 2nd October 2019
Interviews: 10th and 11th October 2019

How To Apply

To apply, please send your CV and a two page supporting statement, detailing how you meet all essential criteria on the attached person specification. Please note applications without a supporting statement will not be considered.

No agencies please.

3 x Permanent – North, Central and South. Full time- 35 hours a week

Can be based in any Trust office in the UK, please let us know where you would be based if successful in your application. 

About the role

Countless talented young people across the country are unemployed, under-employed or looking for a better career. Meanwhile, the NHS (one of the largest employers in Europe) is currently in a staffing crisis with thousands of vacancies across hundreds of roles. See some potential to do some brilliant work? Us too! Could you be part of the senior team leading our programmes to get 10,000 young people into health and care careers over the next 3 years?

You might be the right person for our Senior Head of Operations (Health & Care) role.

You’ll be to be someone who…

• Wants to see things change. You’ll need to believe in your heart that all young people have limitless potential
• Is comfortable being uncomfortable. We’re a place where innovation is rife so change and uncertainty is inevitable
• Loves being around people. Capable of leading people to achieve amazing things; not being scared to ask people to dig-deep or to make difficult decisions
• Enjoys negotiating and problem solving with the capability to work at a strategic level but also to understand the practicalities of operational delivery
• Has a good understanding of the health and care sector and/or expertise in working with young people

You should know…

• We think big. We want to have impact across the whole country. That means we spend a fair bit of time on trains or on Skype
• We’re positive, proactive, solutions-focused people. We take a strengths-based approach to everything we do, believing anything is possible
• We’re super digital and data driven… or trying to be! If you hate tech or numbers, you might not love us. We work at pace, continually looking at our performance and seeing how we can improve.
• We’re recruiting 3 Senior Heads of Operations, one for each of our regions in England (North, Central & South)

In a nutshell, you’ll be responsible for…

• Ultimately, getting 10,000 young people into health and care careers over the next 3 years
• Developing excellent partnerships and overseeing the delivery of national contracts
• Managing large teams spread across a large geography
• ….and lots of other things detailed in the Job Description!

To apply for this vacancy please go to our website and complete the online application and make it clear which region you're applying for even if it's multiple.  To help you with the supporting statement section, you may want to click here to download a copy of the Prince's Trust Behavioural Framework.

If you are selected for an interview, the first stage will commence on the 1st October. The second interviews will commence on the 3rd October if Central & North and the 4th if in the South region. Please ensure you are free on these days.

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Permanent – Full Time

We are Chester Zoo, and for over 80 years we’ve been a leading conservation and education charity, and an amazing, award-winning visitor attraction.

We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to keep the zoo going, from feeding the animals to discovering new conservation ideas, and giving our 1.9 million visitors an inspirational day out.

We work hard because we love animals, we care about nature, we love Chester Zoo and we want to be the best zoo in the world!

If you think you can help us to achieve that, then we’d love to hear from you.

We currently have an exciting vacancy for a Marketing Officer to join our Marketing team.

The Role:

• To take a proactive and innovative approach to generating compelling and engaging content for online and offline channels, including film, ensuring that the brand is at the heart of everything that we create
• To manage the content marketing plan and co-ordinate communications with all departments in the zoo to ensure that we are telling compelling and effective stories and presenting them in a coherent and consistent manner
• To use your knowledge about our audiences and the content available you’ll support the work of the Marketing, PR and Fundraising team in delivering campaigns, direct marketing, publications and social marketing activity in line with the marketing and strategic objectives
• Work closely with the Digital Marketing Officer to manage Chester Zoo’s CMS, with support from the Marketing Assistant to ensure that the website content is always accurate and showcases the best of the content we have available
• To make recommendations about how our online channels could be developed to engage our audiences with our content more effectively
• To manage relationships with designers and third party agencies to ensure that we deliver world class film, photography, animation, design and copy ensuring that we implement the brand appropriately in all communications channels and across the zoo
• To manage the content creation and photography budget for Chester Zoo and Act for Wildlife.

The successful candidate will:

• Have a degree or equivalent qualification in marketing or other relevant qualification
• Have experience of working in a busy marketing department
• Be an engaging and influential writer, with exceptional attention to detail, good understanding of how to manage a brand and an instinct for a great story
• Have experience of creating content for both online and offline marketing, preferably for a not for profit brand
• Have a proven track record of delivering targeted communications to internal and external audiences
• Have experience of using CMS systems, design software, fluent in Microsoft Office and confident producer and editor of film
• Have a sound understanding of digital marketing principles and experience of working with online social networks
• Have an interest in Chester Zoo’s mission relating to conservation and education
• Have good project management skills and the ability to manage relationships with external suppliers and internal and external stakeholders

Hours of work are 40 hours per week from 8.30am to 5.00pm, Monday to Friday with a 30 minute lunch break. Some weekend and evening working may be required, for which time off in lieu will be given.

The salary for this role is £25,933.21 per annum and in addition we offer a range of amazing benefits which can be found online.

To apply for this position, please go to the careers section of our website select the role and click apply now to provide your current CV and complete the application form highlighting your skills and experience including why you believe you should be considered for our Marketing Officer role.

Permanent – Liverpool. Full time- 35 hours a week

In the Trust, this role is known as Prince’s Trust Executive

In the Merseyside Region we are looking to recruit an Operations Executive who will support our Young People activity in one of our key areas this role will support activity across the Liverpool City Region.  

You will work directly with young people, volunteers and partners to deliver programmes and activities to support and encourage young people to live, learn and earn. We are looking for individuals who engage in challenges with optimism and resilience, who are adaptive and flexible, ready to embrace change and innovation.

You will be a natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people. Working as part of a team within a defined geographical area, you will work with clear objectives to ‘connect’, ‘progress’ and help ‘transform’ the lives of young people who need us most. 

We would like you to be experienced in providing one to one support and delivering high quality learning and development sessions through a variety of mediums including Adventurous Activities.

To support our delivery requirements across Merseyside, we are particularly interested in receiving applications from individuals with some of the following:

• A sound understanding of how Outdoor Education can be adjusted and applied in an urban setting
• Good Outdoor group management experience
• A minimum of two NGB qualifications from: Summer Mountain Leader /Walking Group Leader assessed – Rock climbing Instructor/Climbing Wall instructor – Paddle Sport Leader or Instructor – MIAS Level 2 or British cycling Level 2
• Skills or Training evidence in a third adventurous/outdoor activity
• First Aid qualification with outdoor focus and relevant to other qualifications (BASP, REC, etc.)
• D1 driving licence

To learn more about the role, please download the job description.

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

To help us realise our vision, we are changing our approach and looking at innovative ways to develop and enhance our ways of working.  This has led to the creation of exciting new opportunities across The Prince’s Trust at all levels based throughout the United Kingdom.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please go to our website and complete the online application.  To help you with the supporting statement section, you may want to click here to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Closing date: 3rd October 2019 at 11.30 pm

We’re looking for a self-motivated individual with experience of working in a busy office to join us as an Administrator and play a key role in supporting the team and ensuring the smooth running of the office via a mix of client facing and back office work.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

In response to growing need, Shelter Merseyside have successfully established an Integrated Service which provides advice, support & guidance to individuals and families to prevent homelessness. The Advice Support & Guidance Team will work across Merseyside providing advice and offering low level support from our Liverpool City centre base, community venues and clients’ homes to enable them to access, keep and improve their accommodation until everyone has a place to call home.

About the role
We’ll rely on you to provide a variety of administration support such as file maintenance, photocopying, typing and scanning, answering the telephone, dealing with queries, handling the mail etc. You’ll also have responsibility for designing and developing office systems and processes, booking staff travel and accommodation, organising user involvement events and lots more besides. Helping front line staff with case administration, assisting the Legal Administrator with ad hoc projects and seeing that our office equipment is properly maintained – all are aspects of this interesting, varied and vital role.

About you

You’ll need proven administrative experience within a customer-facing environment that has included dealing with vulnerable people. We’ll also expect you to have good typing skills and proficiency using Microsoft Office applications such as Word, Excel, email and the internet. Resilient and with excellent people and team working skills, you will have a proactive and collaborative approach and the ability to apply creative thinking and introduce new ideas and processes.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Permanent – 40 hours per week

We are Chester Zoo, and for over 80 years we’ve been a leading conservation and education charity, and an amazing, award-winning visitor attraction.

We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to keep the zoo going, from feeding the animals to discovering new conservation ideas, and giving our 1.9 million visitors an inspirational day out.

We work hard because we love animals, we care about nature, we love Chester Zoo and we want to be the best zoo in the world!

If you think you can help us to achieve that, then we’d love to hear from you.

We currently have an exciting vacancy for a Digital Marketing Officer to join our Marketing team.

The Role:

• To support the Marketing Manager to deliver online marketing initiatives and projects for our: website and online marketing campaigns
• To work with the Senior Data Analyst and Insights & Analytics Manager to provide timely and relevant reports to the Head of Marketing and Marketing Manager to support evaluation of campaigns and online activity
• To provide technical support to the team through their in-depth knowledge of our CMS, email, CRM, data capture and data analysis tools
• To support the Marketing Manager to manage agency relationships to ensure high quality service, value for money and adherence to brand guidelines
• To support the growth of online revenue levels for the wide variety of commercial opportunities including admission tickets, memberships, gifts and experiences
• To manage our databases, segmentation and data protection preference centre to effectively manage our CRM activity
• To liaise with internal teams to ensure that the content on the website is up to date and accurate
• To take an innovative and proactive approach in recommending digital opportunities to enhance our marketing, visitor experience and commercial operation

The successful candidate will:

• Have a formal qualification in marketing or similar discipline and a good understanding of marketing principles and digital advertising channels
• Be a confident digital native with advanced knowledge of using CMS systems
• Have experience of email delivery systems
• Have wide experience of digital campaign support across SEO, social media and paid search advertising
• Have good experience of creating and delivering segmented CRM campaigns
• Be experienced with google analytics and reporting
• Have good organisational skills and an ability to prioritise your work
• Have an interest in Chester Zoo’s mission relating to conservation and education
• Experience of WordPress and DotDigital would be beneficial but is not essential.

 
Hours of work are 40 hours per week from 8.30am to 5.00pm, Monday to Friday with a 30 minute lunch break. Some weekend and evening working may be required, for which time off in lieu will be given.

The salary for this role is £23,611.49 per annum and in addition we offer a range of amazing benefits which can be found online.

To apply for this position, please provide your current CV and covering letter stating why you believe you should be considered for our Digital Marketing Officer role through the careers area of our website.

Closing date for applications is Sunday 22nd September.