General manager jobs in london, greater london

About Stoll:

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role: Deliver an outstanding service to residents and internal stakeholders by ensuring properties are well-maintained, resident needs are met promptly, and all interactions reflect professionalism, empathy, and efficiency.

Key Responsibilities: Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.

Respond promptly to resident inquiries and resolve issues efficiently and professionally.

Coordinate maintenance and repairs to ensure properties are maintained to a high standard. 

Monitor contractor performance and follow up on incomplete or delayed works to ensure service quality and resident satisfaction.

Manage resident move-ins and move-outs, including inspections and addressing any defects.

Ensure accurate and thorough logs are maintained and monitored from issue inception to satisfactory resolution.

Liaise with relevant teams to ensure all safety certificates (gas, electric, fire) and risk assessments are up to date and accessible.

Contribute to void property turnaround by coordinating inspections, ensuring remedial works are completed quickly, and preparing properties for new tenants.

Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.

Provide administrative support for tenancy-related processes.

Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.

Use internal systems to log interactions, raise repairs, and track progress.

Monitor trends in customer feedback and complaints to identify recurring issues and suggest service improvements.

Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.

Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery.

Person specification:

Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.

Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.

Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.

Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.

Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.

Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.

Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.

Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.

Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.

Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible. Frontline Competencies Working with Customers

A focus on maximising the independence of our Customers in all interventions

A focus on delivering a holistic service to Customers at all times, focusing on the person as well as their situation

The ability to regularly motivate and inspire Customers to improve their life situation

The ability to deal with customers exhibiting challenging behaviour in a positive way

An understanding of support issues, particularly relating to Veterans Communication

The ability to communicate effectively with all Customers Health and Safety

An understanding of how to safeguard vulnerable adults and children

The consistent application of appropriate boundaries when working with Customers Other Duties

Support housing: Carry out any other duties as required by the Housing Manager or Head of Housing.

Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

As a technical specialist focused on data & integration, you’ll collaborate with our digital, IT, and cross-functional teams, as well as external partners, to help design and implement robust data centric solutions.

The solutions you help to deliver will be fundamental to the success of the organisation and will involve using a mixture of SQL and C#. You’ll also document concepts, processes, and solutions to support long-term maintainability and knowledge sharing.

About you

You’ll enjoy problem solving and making use of creative ideas to deliver solutions that meet or exceed expectations. You’re collaborative with a solid foundation in SQL and C# and are familiar with DevOps and service desk tools.

You’ll approach new challenges with a structured but creative approach. You’re a person that enjoys creating data centric solutions that are focused on delivering value by integrating internal and external systems.

Prior experience of working in the charity sector would be beneficial, but it isn’t needed to deliver in the role.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

10 October 2025 09:00 am

Interview date

First stage interviews: week commencing 20 October 2025

Second stage interviews: week commencing 3 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

The Operations Coordinator provides essential administrative, financial, and scheduling support across RAP’s international operations. This position is responsible for maintaining contract and vendor documentation, supporting finance and accounting workflows, processing data and invoices, coordinating executive calendars, and assisting with general systems administration, including IT-related tasks. Reporting to the Director, Operations, the coordinator will work closely with the Finance, Development, People, and Executive teams to ensure internal systems and processes run smoothly and efficiently. The role requires strong attention to detail, high reliability, and the ability to manage multiple operational tasks in a distributed, multicultural environment.

ESSENTIAL FUNCTIONS

Contracts & Administrative Coordination

• Maintain and improve global contract databases for vendors, consultants, and partner organizations, ensuring templates, amendments, and signature processes are consistent and well-documented.
• Track deadlines, deliverables, and grants & contract renewal dates; flag follow-ups and support internal reviews.
• Assist with compliance documentation and liaise with legal or People Operations for contract-related questions.

Finance & Data Support

• Process invoices, expense reports, and vendor payment requests in coordination with the Accounting Manager.
• Support monthly reconciliations and internal tracking of budget codes, payment schedules, and audit trails.
• Enter and maintain clean, accurate data across RAP’s financial and operational platforms (e.g., Sage Intacct, Nexonia, Monday)

Scheduling & Executive Support

• Provide scheduling and administrative support to RAP’s Senior Leadership Team.
• Coordinate cross-time-zone meetings, recurring team check-ins, and board/committee calendar invites.
• Prepare agendas, take notes, and help ensure meetings are productive and well-structured.

General Operations & IT Liaison

• Assist with account creation, access issues, and user setup across platforms
• Partner with RAP’s IT vendor to triage tech issues, coordinate hardware/software purchases, and keep inventories updated. Support onboarding logistics, including device prep, new account setup, and tools orientation for new hires.

MINIMUM QUALIFICATIONS

• 3+ years of experience in an administrative, finance, operations, or executive support role.
• Profiles with backgrounds in nonprofit operations, executive assistance, virtual assistance, or operations analysis are a strong fit.
• Fluent in English; fluency or professional working proficiency in other global languages, particularly in French, highly valued.
• Familiarity with collaborative tools and systems such as Microsoft Office, SAGE Intacct, SharePoint, Monday, or similar. Experience managing scheduling or contracts workflows, especially across international time zones. Some exposure to finance or accounting processes (e.g., invoice processing, expense tracking, document management).

Why RAP?

We believe that great people power great work. RAP offers:

• Flexible, remote-first working arrangements
• A collaborative, multicultural, mission-aligned culture
• Competitive salary (GBP 30,000–40,000)
• Comprehensive benefits and generous paid leave
• Meaningful work with global impact

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

Chief Executive Officer

We are looking for a visionary and compassionate Chief Executive Officer (CEO) to lead the charity into its next exciting chapter, as Kids for Kids’ celebrates their 25th Birthday.

This is a unique opportunity to succeed our Founder and make a lasting difference for children and families facing one of the world’s worst humanitarian crises.

Position: Chief Executive Officer
Location: Home based (with occasional travel)
Salary: £65,000 – £75,000 per annum (commensurate with experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Sunday 26th October, the client reserves the right to interview before the closing date so please apply asap.
 

The Role

As CEO, you will provide inspirational leadership, overseeing all aspects of the organisations work in the UK and abroad, ensuring continued impact and growth. You will manage our fundraising programme, finances, and operations, as well as motivate and inspire a small but highly dedicated team and network of volunteers.

You will:

• Lead the organisation’s strategy, safeguarding its mission and values.
• Oversee all fundraising, awareness-raising, and financial management.
• Report regularly to the Board of Trustees, working closely with the founder as she transitions to her role as Chairman of Trustees.
• Be the public face of the charity, representing us at events, with donors, and in the media.
• Manage relationships with our Patrons, celebrities, supporters, and volunteers.
• Oversee major fundraising events including our Candlelit Christmas Concert, Gala Gourmet Dinner Dance, and 25th Birthday celebrations in 2026.

This role is central to ensuring that more children and families in Darfur can access lifesaving and sustainable support, enabling communities to thrive despite unimaginable hardship.

About You

We are seeking an experienced and highly motivated leader with a strong track record of management, fundraising, and financial acumen. You will be values-driven and compassionate, with the ability to inspire others and build meaningful relationships at all levels.

You will have:

• Proven senior leadership experience, ideally in the charitable or not-for-profit sector.
• Strategic thinking skills with strong financial and operational management experience.
• Demonstrable success in fundraising and developing new income streams.
• Experience of working with Boards of Trustees and managing governance requirements.
• Strong communication and presentation skills, with experience of acting as a public spokesperson.
• The ability to inspire, manage, and grow staff, volunteers, and supporter networks.

Desirable:

• Ability to speak Arabic.

How to Apply

Please apply by providing a CV and cover letter demonstrating your suitability for the role.

About the Organisation

This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.

There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world.

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, Fundraising Director etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary Scale: Grade PO5/6/7 £50,568 - £58,692

Location: Copthall House 9, The Pavement, Grove Road, Sutton, Surrey, SM1 1DA (Hybrid - office/home working)

Hours: Full-time 36 hrs per week all year round

Department: Development Team

Reports to: Executive Director of Development

Orchard Hill College and Academy Trust (OHC&AT) is a family of specialist education providers for over 2000 pupils and students from nursery to further education across 13 academies and 9 college centres in London, Surrey, Sussex and Berkshire.

Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs.

Supporting our academies and college, OHC&AT also operates learning support, such as nursing and therapy, and a central business team which includes HR, finance and IT.

We are seeking a strategic and forward-thinking Head of Development to join our senior leadership team. This pivotal role will drive our growth agenda, ensuring new opportunities are identified, developed and delivered to support the continued success and impact of OHC&AT.

Key Responsibilities:

• Research and identify opportunities for growth, including expansion of existing provisions, acquiring schools/college centres and developing new service models

• Lead on feasibility assessments and the development of strategic business cases for agreed projects.

• Lead on statutory consultations and Equality Impact Assessments as required

• Lead on the submission of bids and proposals to external partners and agencies as required.

• Undertake due diligence for new schools and college centres joining OHC&AT.

• Manage the integration process for new schools and college centres joining OHC&AT.

• Oversee all aspects of development projects, including planning, budgets, timelines, risk management, and reporting.

• Monitor progress of development projects, manage risks, and resolve issues as they arise to ensure successful completion at development stage.

Key Requirements:

• Educated to degree level or equivalent

• Significant experience in a strategic development, or a programme leadership role within education or a related public sector environment

• Demonstrable experience of managing successful expansions, acquisitions, or capital projects

• Strong communication skills, with the ability to write clear and persuasive business cases and proposals.

• Proven project and programme management expertise, with a track record of delivering complex initiatives on time and to budget

• A strong personal commitment to inclusive education and improving outcomes for children and young people with special needs

Rewards & Benefits:

• Comprehensive training and development

• Opportunities to engage with internal professional networks

• Access to counselling advice and support via Health Assured (our employee assistance programme)

• Commitment to wellbeing supported by our occupational health service and mental-health first aiders

• Scope for career progression across nine college centres, 13 academy schools and Central Teams

• Generous annual leave and flexible working schemes in addition to bank and public holidays and a Christmas closure period

• As part of your contract of employment you will enrolled into the Teachers Pension Scheme (TPS) which has life cover and financial protection for your family

• Enhanced parental leave schemes

• Cycle to work scheme

• Season ticket loans

• Employee referral scheme

• Discounted gym membership subscription including digital fitness

• Home electronics scheme

Working together to transform lives is what we do and across the whole organisation we have a range of experts and practitioners who advocate for children and young people with SEND to ensure they receive the best possible opportunities to achieve their full potential.

OHC&AT is a rewarding and inspirational place to work, where everyone works together to create the best possible outcomes for pupils and students.

To apply for this role, please click ‘Fast Apply’, you will then be directed to a ‘Login’ page, once signed in please complete and submit the Application Form - via the blue button above.

Please see the attached Job Description and Person Specification for full details on the role and the skills, experience and knowledge we are looking for.

Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.

Please note that CV applications cannot be considered.

Closing Date: 12th October 2025

Interview Dates: 22nd and 23rd October 2025

Safeguarding Statement

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.

Role purpose

RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
 

With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.

The main purpose of this role is to support and assist Facilitators, Advanced Practitioner,  Responsible Officers and Service managers  in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
 

Key duties and accountabilities

• To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
• Be adept in managing a new client based system.
• Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
• Drafting documentation where appropriate under direction from the Service Manager.
• Communicate with referrers, specifically social workers, mental health provoiders.
• Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
• Ensure the team has excellent administrative support across all projects.
• Help manage communications both within the project team and between the project teams and project delivery partners.
• To ensure that all contractual information is recorded, updated and accessible.
• Work with  Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
• Keep any relevant records for audit compliance.
• Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
•  Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
• Be solution focused and able to troubleshoot.
• Collate and analyse statistical information.
• Prepare and present management information as requested by Service Manager.
• Prepare reports and provide performance information to inform decision making.
• Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).

General tasks:

• Develop excellent relationships with customers and respond positively to their needs.
• Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

 Confidentiality and Information Security

• Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
• Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
• RISE is committed to keeping children, young people  and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people  and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Willing to understand and oversee other projects.

Essential Experience, Knowledge & Skills

• Excellent prioritisation skills.
• Good written and verbal skills
• Excellent attention to detail.
• Ability to manage conflicting demands and meet deadlines.
• Ability to work on own initiative.
• Ability to stay calm under pressure.
• A methodical and thorough approach to work.
• Approachable, proficient and a good team player.
• Strong organizational, grammar and communication skills.
• Ability to compile data and reports.
• Ability to collate information and present in relevant format.
• Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
• A proactive approach to problem solving.
• Data analysis skills.
•  A strong administrative skill set.
•  Accurate data management and input at high volume, paperwork checks and claim checks.
• Competent liaising with a range of external stakeholders including senior management.
•  A background in administration and proven experience of providing proactive administrative support.
• The ability to work with minimum supervision as part of a small internal team.  
• Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.

Essential Qualifications

• Good general level of education including Math's and English to GCSE Level.
   

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

Role: | Finance & CRM Administrator
Reporting to: | Financial Controller, with a dotted line to the Directors/Fundraising team
Purpose of job: | To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support.
Working pattern: | 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: | Permanent
Salary: | £28,000-£30,000pa depending on experience

Who we are looking for
Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career? 
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023. 
This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum’s accounting systems working effectively. 
This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum’s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems.
This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation.

Key objectives
·         Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash.
·         Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams
·         Support all staff with SharePoint migration project ensuring effective record management
·         Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation

Key responsibilities
Finance
·         Raise sales invoices
·         Process credit card transactions
·         Credit control & reconciliation of the sales ledger
·         Financial management of shop takings
·         Process bank & cash transactions
·         Bank reconciliations
·         Produce financial reports & other ad hoc duties as required by the Financial Controller
·         Gift Aid Claims support
·         Training in and promoting use of XERO to staff
CRM Administration
·         Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts 
·         Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations

·         Day-to-day administration of the Museum’s Friends & other membership schemes

·         Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to

·         Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM

·         Lead on development of improving existing CRM systems within Beacon CRM 

·         Assist in data capture and gathering to support fundraising compliance & applications

·         Training in and promoting use of CRM to staff including building reports.
Admin support
·         Basic IT support working with outsourced IT contractors and the Operations team
·         Manage the ordering of office items
·         Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins
·         Supporting the Director’s Office Project Manager with governance & meetings
Other
·         To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team 

Person specification
Essential :
·         Excellent financial, administration & analytical skills
·         Experience of financial systems such as Xero, Sage or QuickBooks

•       Good understanding and experience of Excel

·         Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders

·         Solid experience working with not-for-profit databases, such as Beacon CRM

·         The ability to also work independently and take initiative within a small team

·         Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities

·         Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems 

·         An enjoyment of and willingness to engage with a wide variety of people and organisations
Able to act with discretion and maintain professional confidentiality at all times

·         Appreciation of and support for the aims, values and ethos of The Foundling Museum
Desirable:
·         An interest in and engagement with the work and ethos of the Museum

·         An interest in and engagement with the arts, heritage and/or music

·         Experience of working in a finance or fundraising environment

Benefits

• 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave
• You will be eligible to join a group contributory pension scheme (3 months after your start date)
• Discount from the Foundling Museum Shop and local partner businesses
• Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date)
• Free and discounted access to partner museums and galleries
• Free access to our fully funded Employee Assistance Programme for wellbeing – WISDOM
• Training support from our on line learning platform

Interview timetable:
Closing date: 5pm 1 Oct 2025
First interview date: 7 and 8 Oct  2025 (NB interview will include a job related task)
Second interview date for shortlisted candidates: 13 or 14 Oct 2025

How to apply:
 To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form. 
On this application form you need to provide: 

• Your contact details 
• Details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post 
• What makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification 
• An explanation of  why you wish to work for us 
• Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission) 

 PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed application form, and the optional Equal Opportunities form (if you wish to submit one).

Please get in touch with us details found on our website if you have any access requirements, for example if you would prefer to send your application via video.

Please note that any offer of employment will be subject to receipt of satisfactory references and  proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check. 
 
Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from its Director.

 About the Foundling Museum:
A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. The Foundling Museum is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what’s not to love? Grayson Perry CBE, Foundling Museum Trustee
The Foundling Museum explores compelling stories of love, loss and care through art, music, writing and emotive objects.
 The Museum is the UK’s only arts and heritage institution dedicated to the public understanding of lived experiences of care.  Inspired by three great 18th-century activists - campaigner Thomas Coram, artist William Hogarth and composer George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives. 
 The Foundling is also the birthplace of creative philanthropy – combining art and fundraising to publicly support lived experiences of care. At the Foundling, the term ‘care’ refers to children’s social care, including foster care, adoption, kinship care, local authority care and children’s homes. Central to our work is well-being through exhibitions, events, collections, research and arts programmes with care leavers, looked-after children, and early years (birth to five years old).  
 Examples of our work include:  

• Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners. 
• ‘Tracing Our Tales’, our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards. Supported by our Learning Team, trainees learn art or creative writing skills in weekly sessions led by dynamic artists and poets, to build a creative portfolio.  
• Exhibitions, collections and displays, ranging from tiny, touching identifying tokens left by mothers with their babies, to composer George Frideric Handel’s will. Around the Museum, you’ll find works of art by contemporary artists like Yinka Shonibare CBE RA, Tracey Emin and Michael Craig-Martin, as well as 18th-century artists William Hogarth, Thomas Gainsborough and Joshua Reynolds. 

For an overview of our charitable activities, and relationships with funders, please view the Foundling Museum Annual Report 2024/2025 on this link. 

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

Join RAP’s Global Operations Team
Remote-first (UK-based, with access to London hub) 

The Regulatory Assistance Project (RAP) is a global, mission-driven nonprofit working to advance a clean, reliable, and equitable energy future. We are hiring two cross-functional operations professionals to strengthen our internal infrastructure and ensure we deliver on our mission: effectively, ethically, and globally.

HR ASSISTANT

The Human Resources Assistant is a vital cross-functional role at the intersection of HR, finance and administration. This position plays a key part in supporting RAP’s global operations team by supporting core people operations processes, including recruitment logistics, new hire onboarding, global payroll coordination, and employee benefits administration. The assistant ensures smooth, compliant and welcoming processes that reflect RAP’s values of equity, inclusion and operational excellence. This position is ideal for a bilingual (English/French) HR or people operations professional with 3+ years of experience in a globally distributed, mission-driven environment. The successful candidate will be detail-oriented, solutions-focused, and thrive in an environment where collaboration and initiative are valued.

ESSENTIAL FUNCTIONS

Recruitment & Hiring Support

• Coordinate end-to-end recruitment processes, including posting jobs, scheduling interviews and candidate communication.
• Support hiring managers with recruitment logistics, interview guides, and communications templates.

Onboarding & Orientation

• Prepare onboarding materials, including employment contracts, first-week schedules, and welcome kits.
• Coordinate technology and systems setup in collaboration with IT and operations team.
• Facilitate onboarding checklists and pre-boarding communication, including payroll enrollment and benefits documentation.
• Support new hire surveys, buddy program logistics, and ongoing onboarding feedback loops.

Payroll & Benefits Support

• Coordinate RAP’s payroll submission workflows across multiple countries, including liaising with external payroll vendors and accounting providers (UK, EU, India, China, US).
• Collect and verify payroll inputs (timesheets, new hire data, leave balances, salary adjustments).
• Track employee benefits enrollment, liaise with providers, and ensure documentation is current and compliant.
• Maintain secure and accurate records related to compensation and benefits in shared HR and finance systems.

People Operations & HR Administration

• Maintain internal people operations documents and templates (e.g., offer letters, onboarding plans, SOPs).
• Assist in contract tracking, records management, and file organization across RAP’s personnel systems. Respond to employee inquiries and redirect complex matters to HR or Finance leadership.
• Support staff experience initiatives and DEIB efforts aligned with RAP’s core values.
• General Operations Support
• Special Projects as needed and assigned
• MINIMUM QUALIFICATIONS
• 3+ years of experience in people operations, HR administration, or payroll coordination roles, preferably in a nonprofit, consulting, or international context. Fluency in English and French (written and spoken) required.
• Familiarity with European and UK employment and payroll practices; additional knowledge of other jurisdictions is a plus. Experience supporting onboarding, recruitment, and payroll coordination in distributed work environments.
• CIPD Level 3 or higher strongly preferred.

Why RAP?

We believe that great people power great work. RAP offers:

• Flexible, remote-first working arrangements
• A collaborative, multicultural, mission-aligned culture
• Competitive salary (GBP 30,000–40,000)
• Comprehensive benefits and generous paid leave
• Meaningful work with global impact

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Overall Purpose of the Head of Services

This new role reports to the Chief Executive and is a member of the charity’s Senior Leadership Team (SLT).  The role reflects planned development and expansion in the charity’s direct service provision including the development of a permanent Helpline following a pilot project in 2025.

As a small national charity, the role combines hands on operational delivery and management with strategic leadership and vision for our Information services, Helpline, and other support services. You’ll lead a talented team of five direct reports (with plans to further expand) and will design, deliver, and evaluate services working closely with Guts UK teams and colleagues, and with external partners.

You’ll be responsible for services strategy and leadership oversight, budget oversight, safeguarding leadership, and services evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.

We’re looking to you to lead our strategic priority for improving information services and support including quality of life and quality of care for all those affected by digestive conditions and symptoms.

Who we’re looking for?

We’re seeking a strategic, values-led senior manager who embraces operational delivery and managing a small and dedicated team.  The role requires someone with a strong track record in service delivery including a charity Helpline service.

What matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.

Location

We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply. 

Systems Administrator

Job reference: LL/25/10

c£50,000 per annum, plus benefits

St James’s Square, London SW1

Contract: Full-time, permanent

Hours: 35 hours per week, Monday to Friday, 9.30am - 5.30pm (with flexibility in line with the Library's hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the role

We are seeking a Systems Administrator to join our small, dedicated IT team. In this pivotal role, you will be responsible for:

• Developing, installing, and maintaining company-wide systems

• Maintenance of the Library’s internal and cloud based systems

• Network administration: monitoring systems on a day-to-day basis, updating systems when necessary

• Providing 2nd/3rd level technical support to the IT Assistant and responding to security threats and network security

• Working with internal stakeholders, service providers, and external partners for both day-to-day operations and digital transformation projects

About You

You are an enthusiastic professional with:

• A formal qualification, preferably in an Information Technology subject

• Experience of maintaining a variety of complex IT systems in an academic library or membership organisation

• Experience of evaluating and commissioning computer hardware

• Ability to work with absolute discretion, tact and confidentiality

• First-rate general IT skills (Windows, MS Office, email, internet), and proven ability to problem-solve IT problems

• Proven ability to learn new systems quickly

• Excellent communication skills, both one-to-one and with groups

• Proven ability to organise own work and use time effectively

• Proven ability to deliver project deliverables to time, cost and quality

Personal attributes include:

• Ability to think beyond existing practices to identify and implement potential improvements

• Presentation of a positive and professional image at all times

• Ability to work accurately, methodically, and successfully to deadlines

• Tact, diplomacy, and flexibility

• Patience, resilience, and a good-humoured approach to problem-solving

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great IT experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To Apply

Please visit our website via the link and apply online.

Deadline for applications: Tuesday 28 October 2025 @ 5.00 pm

Interviews: w/c Monday 3 November

The Library welcomes applications from all sections of the community and all applicants will be considered on the basis of their merits and abilities for the post. Please note we are only able to consider candidates with a current right to work in the UK.

At Ambitious about Autism we're currently looking for a Data and Insights Officer to join our National Services team.

You'll focus on the collection, analysis and reporting of data from National Services programmes, projects and services. You'll use systems and tools to effectively capture and store data and information, enabling effective reporting and insight. You'll provide advice and support to the Product Development Manager and Deputy Director of National Services.

You'll support National Services teams with the development of KPI and data collection  routes and support with maintenance, troubleshooting and creative problem solving to ensure accuracy and efficiency. You'll create detailed reports and dashboards for use by teams, managers and leaders at agreed time points.

We are looking for someone who has:

• Experience of using statistical tools and techniques to manage and analyse data
• Ability to translate the essence of complex data into language or formats others will understand
• Experience of producing qualitative and quantitative reports and analysing results to produce impact reporting
• Ability to present insights and results through written reports, dashboards and presenting face-to-face

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Order of St John is both an international charity providing first aid and community healthcare in 44 countries and territories across the globe and a modern Crown Order of Chivalry. A small secretariat in London provides support and strategic direction for organisations in the St John family and the Order’s governance bodies. We are looking for a Head of Chancery to join the senior management team in the International Office in London, with specific responsibility for the Order of Chivalry. 

This is an unusual job, offering candidates with an interest in the chivalry and the history and traditions of a historic Order, combined with an understanding of the need to adapt and modernise to remain relevant, the opportunity to play a pivotal role in shaping the Order’s future.  

The role is part-time, initially 25 hours a week.

The job holder is required to work in close consultation with the Order’s Chancellor and the Secretary General to: 

• Manage the Order’s honours and awards process, a complex and sensitive set of duties;
• Liaise with external stakeholders including the Royal family, the Order’s senior leadership (including the leadership of the Order’s Priories, Commanderies and St John Associations around the world) and the four other recognised orders of St John to promote and protect the Order of St John;
•  Provide advice and guidance to St John Priories, Commanderies and Associations on honours and awards, genealogy and ceremonial matters.
• Assist St John Establishments in designing and delivering ceremonial events;
• Act as Secretary for meetings of the Order’s Honours and Awards Committee and Chair of Order’s Unrecognised Orders Group.
• As a member of the senior management team, contribute to policy making and planning across the whole range of the International Office’s activities.

Essential experience and competences: 

•  Excellent team-worker with the confidence to interact with senior stakeholders. 
•  Good written and oral communications skills.
• An interest in modern day orders of chivalry and their histories.
• The ability to manage a complex and detailed set of requirements effectively and to work to set deadlines.
• A proactive and engaged approach to the role, particularly interactions with stakeholders.

Desirable experiences and competencies:

• An understanding of UK  honours and awards and experience in personnel or appraisal writing relevant to a modern order of chivalry.
• Experience of working in the charitable sector.
• Experience of working with international stakeholders.
• Familiarity with the Microsoft Office suite of products. 

Benefits and conditions:

• Annual salary £45,000 for 25 hours a week
• 5 weeks leave (pro rata) increasing with additional years of service.
• Good pension package. 
• Office in Farringdon, London EC1 with possibility of working some days at home.

St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified. 

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a short cover letter along with your CV, outlining why you're right for the role.

Closing date for applications is Friday 10th October. Interviews will take place shortly thereafter in London.