General volunteer volunteer roles in glasgow

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

Help to make a real difference to the lives of women and girls by joining the board of directors of Advance

Advance is committed to equality and diversity and aims to have a board of trustees that reflects the communities we work with. We strongly encourage applications from women including those with disabilities, from racially and ethnically diverse backgrounds and those from LGBTQ+ communities.

We are looking for a Digital / GDPR / Privacy Trustee.

Role Type: Voluntary

Location: London

Renumeration: While the role of a Trustee is not remunerated, reasonable travel expenses will be reimbursed.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, satisfactory DBS check and relevant legal and regulatory compliance checks.

About us 

Our vision is a world where women and girls lead safe, just and equal lives. Advance is a women’s organisation delivering systems change, and trauma and gender-informed community-based support for women and girls affected by domestic abuse, including those in contact with the criminal justice system. We work nationally through our innovative, best-practice approach and systems change initiatives. We deliver wraparound frontline services across the South and East of England, including Greater London.

We are looking to appoint a new Trustee to the Board with skills specifically focused on Digital / GDPR / Privacy.

Key responsibilities

• Provide strategic guidance on digital transformation, cyber security, and data governance 
• Ensure robust data protection and privacy practices aligned with GDPR and other relevant legislation 
• Support the organisation to assess and manage risks related to data, technology systems, and digital services 
• Champion good practice in digital accessibility, inclusion, and ethical use of data 

This is an exciting opportunity for you to join our experienced and committed Board.

You will join a dedicated and skilled group of Trustees and support the charity through a significant period of growth. Our staff team now includes over 150 skilled and passionate women across our programmes and our 10 womens’ centres in London and the South and East of England.

Experience required

• Proven experience in digital strategy, data protection, information governance, or cyber security
• Sound knowledge of GDPR and data privacy regulation in the UK
• Strong analytical and risk assessment skills 
• Successful experience of operating within a board in a charitable, public sector or commercial organisation
• Demonstrable experience of building and sustaining relationships with key stakeholders and colleagues to achieve organisational objectives
• A proven track record of sound judgement and effective decision-making
• A history of impartiality, fairness and the ability to respect confidences
• A track record of commitment to promoting equality and diversity

Knowledge, skills and understanding required

• Commitment to the organisation and a willingness to devote the necessary time and effort
• Preparedness to make unpopular recommendations to the board, and a willingness to speak their mind
• Willingness to be available to staff for advice and enquiries on an ad hoc basis
• Good, independent judgement and strategic vision
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• An ability to work effectively as a member of a team
• An understanding of the respective roles of the Chair, Trustees and Chief Executive

For more information and how to apply:

• Closing Date for Applications: Friday 24th October 2025
• Interviews: On a rolling basis

First-round interview, via Microsoft Teams. 

Second-round interview will be in person at Advance Hammersmith

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Tynemouth Cricket club require a treasurer. We are a volunteer community cricket club. We have a bar and a professional groundsperson we outsource to other community groups within the area.

The current treasurer is retiring after many years supporting the club and will be available for an efficient handover. The role is expected to take around 5 hours per week and includes general duties expected of a sports club treasurer from paying staff wages to administering memberships and other payments. 

Whilst no experience is necessary, a real desire to support a local community sports club would be beneficial.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

About Gresham College
Gresham College is a charity providing high-quality, free education to the public across a broad range of subjects. For more than 400 years, the College has stimulated a love of learning, intellectual curiosity, academic rigour, professional expertise, and freedom of expression.

Originally based in the City of London, Gresham lectures are now also streamed online worldwide and have attracted more than 51 million views. To watch, please visit our website or search for us on YouTube.

The College is now in year five of an exciting five-year plan, with the primary aim of increasing and broadening the audience we reach. Working at Gresham College is hugely rewarding due to the breadth of subjects covered and the intellectual reputation of our speakers.

Role Description

Are you highly organised, tech-savvy, and detail-oriented? We’re looking for a reliable volunteer to support our Content Curator in auditing our extensive digital archive of over 3,000 lecture videos.

Time Commitment

Minimum 4 hours per week for at least two months.

Flexible working hours and remote working available.

Initial training period (first two weeks): must be available for half a day per week in our central London office.

What You’ll Be Doing

Your primary responsibility will be auditing our online video archive, including reviewing lecture web pages to ensure they contain all key assets:

• Video recordings
• Audio files
• Transcripts
• Lecture descriptions

This role involves repetitive tasks and requires accuracy, consistency, and mental stamina.

Following the audit, you may also help with:

• Writing short lecture descriptions where missing
• Sourcing or assigning appropriate imagery for lecture pages
• Other general content and data management tasks as needed

What We’re Looking For

• Reliable and committed; able to meet deadlines and agreed hours
• Highly IT literate, with strong Excel skills
• Excellent attention to detail and accuracy
• Comfortable with repetitive, screen-based work
• Good communication skills; able to work both independently and collaboratively
• A strong sense of confidentiality and data security

Training and Support

Full training will be provided, and you will be supported throughout by our friendly team.

Why Volunteer With Us?

• Gain valuable experience in digital content management
• Contribute to improving access to a unique archive of educational resources
• Develop skills relevant to digital curation, content auditing, and library/information services

Expenses

Out-of-pocket expenses will be reimbursed if agreed in advance. Receipts must be provided.

Equal Opportunities

Gresham College encourages applications from individuals of diverse backgrounds.
We are committed to fairness, consistency, and transparency in selection decisions. Panel members follow principles of equality of opportunity and fair selection.

Our Education Team is central to our mission — and we’re looking for passionate volunteers to help us deliver workshops, create educational resources, and raise awareness both online and in person.

About Emerge Worldwide

Emerge Worldwide exists to protect children, young people, and women from sexual exploitation and sex trafficking. Through education, training, and advocacy, we equip communities, schools, and professionals with the knowledge and tools to prevent exploitation and safeguard the most vulnerable.

The Role

As an Education Team Volunteer, you will:

• Deliver training and awareness workshops in schools, youth groups, and community settings.

• Assist in designing engaging resources such as toolkits, handouts, and presentations.

• Support our online education campaigns by creating posts, videos, or articles that raise awareness.

• Help evaluate feedback from workshops and contribute ideas for improving delivery.

Skills & Experience We’re Looking For

You don’t need to be a teacher or safeguarding expert . We’d love to hear from you if you have:

• A passion for protecting children and young people

• Confidence in speaking to groups or willingness to learn

• Creativity in designing educational materials or content

• Good communication and teamwork skills

• Good digital skills (e.g., Word, PowerPoint, Canva)

What You’ll Gain

• Free training on safeguarding, sexual exploitation awareness, and workshop delivery

• Experience in education, advocacy, and youth engagement

• The chance to make a tangible difference in your community

• Opportunities to develop public speaking, content creation, and teamwork skills

• Ongoing support and mentorship from the Emerge Worldwide team

Time Commitment

We are flexible — whether you can give a few hours a month or more, we’ll work with your availability. Most workshops run during school hours, with some evening or online opportunities. Other work can be completed in times convenient for you.

Impact of role:

1. Raising Awareness & Knowledge

• By delivering training sessions and workshops, volunteers will give young people, parents, and professionals the tools to spot the signs of grooming and exploitation early.
• Every workshop increases community understanding.

2. Empowering Communities

• By educating schools, youth groups, and the wider public, volunteers help communities learn how to protect and support vulnerable children and young people.
• They equip people with practical steps for prevention, safeguarding, and reporting.

3. Creating Resources with Lasting Value

• Volunteers help design toolkits, handouts, and digital content that schools, families, and agencies can use long after a session ends.

4. Preventing Exploitation Before It Happens

• Through education and awareness, volunteers help reduce the risk of exploitation in communities by teaching early warning signs, online safety, and where to get help.
• This proactive approach can save lives and protect children from harm.

5. Strengthening the Charity’s Voice & Reach

• By educating online (social media, blogs, campaigns), volunteers help amplify Emerge Worldwide’s message to a much wider audience, influencing policy, practice, and public opinion.

6. Personal & Community Transformation

• Volunteers become role models and advocates, showing children and young people that their lives matter and they have support.

Proxy by IWI Overview
The mission of Proxy by IWI is to provide and encourage an engaged, thoughtful feminist response to mainstream media,
popular culture, legal discord and advocacy.

To be published daily on the web, Proxy by IWI is ambitious, distinctive journalism about the people, ideas, laws and institutions that matter most from a feminist perspective - and beyond. Featuring hard-hitting original reporting as well as smart analysis, provocative argument, and first-person perspectives.

Principal Responsibilities
• Maintain a comprehensive overview of trends and developments on women's human rights globally;
• Must be able to submit a minimum of two (2) articles a month for publication, avg 600-800 words;
• Verify accuracy of facts and obtain supplemental material and additional details from files, reference libraries, and
interviews with knowledgeable sources;
• Organise material and report conforming to specified length, style, and format requirements;
• Interview people in a range of different circumstances as needed;
•Build contacts to maintain a flow of news, for example, police and emergency services, local council, community groups, health trusts, press officers from a variety of organisations, the general public, etc;
• Work closely with the Proxy team to produce concise and accurate copy according to our house style; 
• Research and write feature articles, sometimes for subsidiary publications and supplements;
• Create news content for the Proxy by IWI website.

Requirements
• 4+ years' experience in research and /or reporting;
•Excellent interpersonal and collaboration skills, and the ability to work independently and as part of a team;
• Flexibility, initiative, and good problem-solving abilities;
• Multicultural experience and sensitivity to cross-cultural differences;
• Desire to work in a women's human rights environment;
• Strong listening skills;
• Excellent writing ability, including the ability to write in different styles and to other people's direction;
• Good analytical skills to gain an accurate understanding of the subject in question;
• Organisational ability to manage multiple projects, often to tight deadlines;
• Creative approach, both in coming up with ideas for new projects and for getting a message across innovatively; 
• Good attention to detail, including the ability to proof-read your own work;
• Excellent written English skills.
 

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

This is an exciting opportunity to join the Executive Leadership Team here at Youth4Youth to drive positive change in all things volunteer engagement. As an entirely volunteer run organisation, positive engagement with volunteers is absolutely fundamental in allowing Youth4Youth to achieve its mission. It is so fundamental that one of our overarching strategic goals is to ensure that all volunteers have a positive and meaningful volunteering experience when working with us. The Volunteer Experience Director will play a critical role in setting strategy and executing solutions to improve the overall volunteer experience. 

Responsibilities 

Short term objectives:

• Define the volunteering proposition for the Charity, helping new and existing volunteers to understand the impact of working with Youth4Youth
• Manage a project to understand gaps in volunteer engagement and experience, generating recommendations back to the ELT
• Develop a volunteer experience strategy that improves engagement and the overall volunteering experience of all involved with Youth4Youth

Overall objectives and responsibilities:

• Lead a team of volunteers who are involved in supporting a positive volunteering experience with the charity
• Develop and execute a volunteer experience strategy that seeks to attract, engage and retain high-quality volunteers into all teams across the charity
• Partner effectively with the broader charity leadership team to understand engagement challenges and implement solutions to close engagement gaps
• Report to the CEO and the Board of Trustees on any strategic progress made around improving volunteer engagement

Skills 

• Ability to manage complex projects, including the direct and indirect management and coordination of people resources
• Ability to understand complex problems and articulate solutions in a clear, concise and understandable manner
• Demonstrable blue-sky thinking that encourages the implementation of new solutions that may not have been considered before
• Ability to influence both with and without authority to drive positive and meaningful change at all levels and across all departments

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Would you like to support our exciting new Legal Hub Project? The Hub will be a central resource for Hestia colleagues who support people affected by domestic abuse and modern slavery, by connecting them up with lawyers who are offering support on a pro bono basis. We are looking for a volunteer to assist our Legal Hub Project Co-ordinator by engaging with the pro bono lawyers and keeping them engaged in the project, as well as supporting with general tasks involved in the running of the project.

What you will be doing

• Engage with the lawyers on the directory, keeping them up to date on any updates within the project
• Support the team with maintaining and updating the information on the volunteer and pro bono lawyers
• General admin tasks to support the hub

The skills you need

• Good communication skills
• Good organisational skills
• Reasonable digital skills – use of Word, Excel and Emails
• Confidence talking and engaging with new people

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Do You Have Strong Admin Skills?

Would you like to use your organisation and communication skills to support animal welfare?

At RSPCA Buckinghamshire South Branch, we are looking for a highly efficient administrator to help our busy team with essential admin tasks. By donating your time and skills, you’ll play a key role in helping us run smoothly and effectively, ensuring we can continue making a difference to the lives of animals.

What You’ll Be Doing:

• Answering enquiries over the telephone, by email, and by letter.
• Assisting with general administration duties as required such as documentation, scanning and providing support to the CEO and Finance Manager.
• Supporting the team with ad hoc office tasks.
• Arranging meetings.
• Ensuring all data is handled confidentially in line with data protection regulations.
• Supporting the team with ordering supplies.

What We’re Looking For:

• Good organisational skills with attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Basic IT and administrative skills, including experience with email and telephone communication.
• An understanding of data protection and confidentiality principles.

What’s in It for You?

• Meet new people, be part of a friendly and supportive team
• Learn new skills to enhance your CV.
• A comprehensive induction and training programme relevant to your role.
• Access to the RSPCA Learning Hub.
• Know that your time and effort is making a real difference to the welfare of animals.
• We’re happy to reimburse reasonable travel expenses incurred while volunteering.

Practical Considerations:

• You will need access to a laptop or PC and Wifi to carry out this role.

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of a comprehensive online induction including Health & Safety before starting the role.

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

Volunteer Coordinator

The Volunteer Coordinator will oversee and support the Research Collective, Care Practice Collective (Peer Support), Media Team, and Membership Team, ensuring volunteers feel valued and engaged. This role involves team management, volunteer support, and fostering a positive volunteer experience.

Key Responsibilities:

• Team Management:

  • Oversee all volunteer teams across NEUROMANCERS.

  • Ensure volunteers are aligned with organisational goals and tasks.

• Volunteer Support:

  • Facilitate a monthly drop-in session or one-to-one check-ins with volunteers as needed.

  • Act as a point of contact for volunteer questions, concerns, and feedback.

• General Support:

  • Assist with onboarding new volunteers.

  • Collaborate with the Administrative & Operational Assistant to streamline volunteer-related processes.

Ideal Candidate:

• Able to gain a fast understanding of how NEUROMANCERS works and our community programs.

• Experience in volunteer coordination or team management.

• Strong interpersonal and communication skills, flexible to different access needs, and prompt at responding. 

• Empathetic and supportive, with the ability to motivate and engage volunteers.

• Organized and able to manage multiple tasks effectively.

OVERVIEW

Title: Volunteer Opportunity: Leadership Training Programs Department

Reports to: Director, Leadership Training Programs

Classification: Volunteer

ABOUT WOMEN’S WORLD BANKING 

About 1 billion women remain excluded from the formal financial system. Women’s World Banking researches, designs, and invests in financial solutions, institutions, and policy environments in emerging markets to create greater economic security and prosperity for women, their families, and their communities. 

The Women’s World Banking Institute is a hub for research, training, and capacity-building dedicated to advancing women’s financial inclusion and economic empowerment worldwide. Through research, learning opportunities, and convenings, we help equip financial service providers, policymakers, and partners with insights and tools to take evidence-based action. 

VOLUNTEERING WITH US 

We welcome volunteers who are interested in supporting our Leadership Training Programs. Volunteers may be invited to contribute in areas such as maintaining alumni engagement lists, helping with session planning, or providing general support to ongoing knowledge-sharing efforts. This is a flexible, short-term opportunity to gain exposure to the work of an international non-profit organization while contributing to initiatives that promote women’s financial inclusion and leadership development.

POSSIBLE VOLUNTEER ACTIVITIES 

Volunteers may be involved in one or more of the following types of activities, depending on their skills and interests: 

• Collecting and organizing information related to financial inclusion and leadership training. 
• Assisting with light research on leadership trends, case studies, or best practices. 
• Helping to organize and maintain internal knowledge resources. 
• Contributing ideas to strengthen participant engagement in training programs. 

HOW TO EXPRESS INTEREST 

Please share the following: 

• A short statement of interest describing why you’d like to volunteer with us and your general availability. 
• Your resume or brief overview of relevant background. 
• Contact information for one or two references. 

Applications will be reviewed on a rolling basis beginning September 15, 2025. 

Please note: This is an unpaid volunteer role and is not considered employment. Participation is entirely voluntary and does not create an employment relationship with Women’s World Banking. 

Timeframe: Flexible (any 3-month period)

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.