Job Title: Head of Operations

Hours: 35 hours per week

Contract length: Permanent

Salary: £35,745 - £40,876

Location: Chorley, with some weekly home working negotiable

Are you an experienced manager, with experience in areas such as: HR,  governance, facilities management, and awareness of charity finance? Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

To succeed in the role, you will need excellent communication, analytical and organisational skills.

We want someone who demonstrates our values in being Bold, Caring, Open and Real.

This is an exciting time for Lancashire Mind at the start of our new 5-year strategy. We have a growing portfolio of services and increasing numbers of staff; so we need a dynamic, committed, and proactive individual to oversee and support the smooth running of the organisation. This role in particular needs someone who is passionate about developing people and can effectively manage cultural change. We want someone who believes in our vision of a Lancashire where everyone has the opportunity to have the best mental health and wellbeing possible. 

We offer a workplace pension scheme, 25 days annual leave (plus bank holidays and usually three additional days over Christmas), a sick pay scheme, paid emergency time off to care for dependents, regular supervision, a suite of wellbeing support measures, and a variety of learning and development opportunities.

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 11am Monday 8th of November

Interviews will be held on the week commencing 15/11/2021

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

We have a vacancy for a Team Administrator with specialism in Governance to join us on a full time permanent basis.

The role of Team Administrator – Governance is designed to provide professional and high-quality support to our nine key governance forums and trustee meetings.

The role includes organising meetings, issuing meeting invites and being the point of contact for queries from external stakeholders/partners. A large proportion of the job is taking and drafting minutes, reviewing  the drafts with the Chair of the respective governance meeting, distributing the minutes to governance meeting members / trustees and following up on key actions arising in readiness for the subsequent meeting.

Another important aspect of this specialism is to act as the point of contact for our key stakeholders and trustees including head teachers and governors of our Church schools and representative of our multi-academy trusts.

It should be noted that many of the meetings take place outside of normal office hours, so some flexibility will be required for evening or very occasional weekend meetings.

We welcome applications from all suitable candidates including those independent of the church, and for clarification, this role does not carry a Genuine Occupational Requirement to be a Christian or person of faith.

To the successful candidate, we offer a salary which is competitive within the charity sector, a very generous non-contributory pension scheme, and a modern open plan office environment with free onsite parking for when you are not working flexibly from home.

If you feel excited about being part of this team, have extensive administration experience (particularly in detailed and accurate minute taking), work with an efficient and organised style delivering a confidential and professional service, we would very much welcome an application from you.

The full role details including job description and person specification can be found in the attached application pack. There is also contact details for the line manager of the role, Mia Elliott, Office & Facilities Manager, who would be delighted to answer any questions you may have.

Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements.

The closing date for receipt of applications is Midnight on 31 October 2021 and the application should be sent by email - details of the address are in the pack and at the end of the application form.

We look forward to hearing from you!

We are looking for a dynamic and enthusiastic Finance & Operations Manager to drive and maintain service demands.Working along side a motivated small team to succeed in suppporting people living with a stoma.

On the finance side, you will ensure delivery, strategic development and appropriate planning and analysis of financial and operational services and systems (CRM & accountancy software) to make sure our charity uses the funds it receives wisely and efficiently.

On the service side, you will oversee the day-to-day operational running of the office and its support services (Helpline, Befriending, Live Chat, Facebook support group and literature requests). You will have direct line management of the Support & Volunteers coordinator and the Support & Finance coordinator. 

To fit in with Colostomy UK’s small, dedicated team, you need to be passionate about helping people, making a difference, and fighting for the cause. When it gets busy, you must be prepared to roll up your sleeves and wade in to help, even if it means making the coffee.

British Future is recruiting for a new Office Manager and Executive Assistant

• Closing date for applications: 10am on Wednesday 27th October 2021
• Salary band: £32,000 – £35,000 pa.
• Reporting to: Director

For more information about the role, please find attached a copy of our Job Specification.

About this role

This is an exciting role, running an efficient office for a small but ambitious think-tank that has established a significant reputation in policy-making over 10 years. The role is essential to the daily running of the organisation, its administrative and financial functions and its wider governance. It would suit someone who wants to develop their expertise in charity governance and finance.

British Future is an independent, non-partisan think-tank which has charitable status. Our vision is of a confident and inclusive Britain, welcoming and fair to all. British Future has built a strong track record on understanding public attitudes, forging public narratives and promoting policy solutions on immigration and integration, race and identity. The organisation works cross-party with multiple stakeholders from politicians and NGOs to business leaders in order to strengthen the common ground on these challenging issues.

Joining this team of seven, you will be responsible for the day-to-day management of the office, HR, governance and processing of the charity’s finances. You will also provide Executive Assistant support to the Director, Sunder Katwala, and organise our quarterly charity board meetings. Our London Living Wage intern will assist with the administrative tasks and you will have the opportunity to line-manage the post-holder.

What we are looking for

This role is ideal for an individual with previous experience as an Office Manager or EA/PA to a senior manager. You will be a confident self-starter and strong team player, with experience in office and financial management preferred. You will have experience facilitating senior level meetings, liaising with various stakeholders and prioritising a busy workload. Strong organisational and communication skills are key, as well as confidence in the use of IT. A commitment to social inclusion and fairness, given the nature of organisation’s work on diversity, is also important.

Training and Support

Training and development is crucial to the success of our organisation. The post holder will be encouraged to build their financial aptitude, with guidance and ongoing support from the charity’s Treasurer and through external training. We are open to candidates with less experience in finances but who have good numeracy skills, a willingness to learn and who would welcome being trained up in this aspect of the role before taking on full responsibilities. 

Flexible for you

This role is normally based in our Covent Garden office, in London, though currently the team is gradually moving from remote working to a more regular office presence. While we are advertising the post as full-time, 35-hours a week, we are willing to consider requests for job-share and are open to flexible working hours for the right candidate.

Established in 1995, Bow Arts Trust has grown to become one of London’s leading affordable workspace providers for emerging artists and creative professionals. We champion lifelong learning and inspire future generations of young people to access the arts.

We are seeking an enthusiastic and highly organised Officer Manager to join the Bow Arts team. The role holds a key position in the Core Services team at the centre of the day-to-day operations of the organisation, acting as a vital support to our 4 delivery departments: 

• Learning 
• Studios 
• Arts and Events 
• Enterprise and Placemaking 

The Office Manager will play a key role in ensuring our operating systems remain effective and fit-for-purpose.

Bow Arts has a staff of 23, based mainly in our office at our Bow Road site (although hybrid working is currently in place) and is a friendly fast paced environment to work in. There is no direct line management of other staff in this role, however there is a requirement to work closely with, and coordinate back with, colleagues across all departments. The role requires attendance at evening Trustee meetings. 

Due to our work with young people, all staff are subject to an enhanced Disclosure and Barring Service (DBS) check.

Trinity is recognised internationally and celebrated as one of Bristol’s most iconic music venues. Attracted by our reputation and musical heritage, Trinity receives some of the biggest names touring the UK - delivering an award-winning programme of live music, club nights and theatre.

In 2019/20 Trinity worked with over 200 cross-sector partners to deliver a programme of contemporary, participatory, socially engaged arts, engaging 60,000+ people across over 1,000 events and cultural experiences.

Now, as the world continues to unlock post pandemic and there is renewed optimism for live arts, Trinity’s role as a trusted community arts space, which welcomes and accepts everyone, has never been more critical.

As part of the Senior Management Team, The Finance & Office Manager will play central role – overseeing the financial functions of the organisation, whilst providing direction and oversight to ensure we have appropriate systems and processes in place - helping Trinity to navigate the months ahead and realise our Vision: Creative Expression for All. Because art is a powerful tool to educate, improve well-being, empower communities and effect change.

Hebron Hall is a Christian centre on a seven-acre campus in Dinas Powys, South Wales. Established in 1983 as an independent non-denominational charity, our site includes a conference centre for residential and day groups, a care home for up to 39 residents, management of 15 independent living units, 9 tenanted properties, a swimming pool, sports hall and tennis courts.

We’re looking for a Finance and Operations Manager to join our senior leadership team. The successful applicant will lead on financial management and processes, office systems, governance, payroll and HR administration. In addition, you will work closely with the General Manager in the day-to-day running and strategic development of the Charity. You will also work closely with the Board of Trustees and ensure compliance with company and charity law and financial regulations.

We are looking for an accountant who is a skilled strategic thinker with an active approach to solving problems and a strong desire to build sound and efficient structures and processes, so that the needs of the Charity, our staff, residents and visitors are met.

There is an Occupational Requirement that the Finance and Operations Manager is a practising Christian who is able to uphold the Christian faith in line with Hebron Hall’s Vision and Purpose. Notwithstanding this, Hebron Hall is committed to diversity amongst its employees and will not discriminate on grounds unrelated to our ethos. We believe that defining our occupational requirements does not restrict, but enhances our commitment to diversity.

Temporary accommodation in a self-contained flat on site may be available for a successful candidate relocating from outside the area.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory enhanced disclosure report from the Disclosure and Barring Service (DBS) and regular Covid-19 tests.

For a full job description and application form go to the downloads page of our website.

Applications will be considered by completed application form only. CVs submitted without a completed application form will not be considered.

Closing date for applications: Saturday 13th November 2021

Interviews will be held on Friday 26th November 2021

No agencies

The National Lottery Heritage Fund

Leading, Inspiring and Resourcing the UK’s Heritage

The National Lottery Heritage Fund is the largest funder of the UK’s heritage. The projects we fund create lasting and positive change for people and communities and we believe that heritage has a crucial role to play in contributing to a more equal society.

We are currently recruiting for a full time Business Support Manager on a fixed term contract (12 months) based in Nottingham or Birmingham.

A Business Support Manager has a wide range of responsibilities which oversee and undertake the day to day work coming in to the business support team ensuring that tasks are managed and efficiently delivered. There are opportunities to develop new processes and IT systems within this role. We are seeking individuals who value working in a close team, collaborate well, understand great customer care and who enjoy the satisfaction of a job well done.

If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you.

• Applications close on Tuesday 2 November
• Interviews are expected to take place on Thursday 11 November

Please apply via our company website

Our Values

Our Values and Behaviours sit at the heart of our work and are central to how we recruit. How you demonstrate our Values is just as important to us as your skills and experience.

• Inclusive of all aspects of heritage, people and communities
• Ambitious for our people, communities and heritage
• Collaborative by working and learning together
• Trusted for our integrity, expertise and judgement

Flexible Working

We have offices all over the UK and we champion a flexible approach to working where this supports our business needs. Many of our roles include opportunities to work from home or are open for job share arrangements.

Disability Confident Employer

We guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy. We always endeavour to make reasonable adjustments and special requirements can be discussed and arranged before an interview.

The National Lottery Heritage Fund pledges to provide an inclusive working and learning environment for our people which prioritises fairness, equality, diversity and inclusion as well as dignity and respect for all. We will create a workspace where intimidation, discrimination, harassment, bullying and victimisation are not tolerated and actively prevented and opposed.

Finance Manager, Royal Air Force Central Fund

Up to £46,000, depending on experience + benefits

Monday to Friday (37.5hrs)

Working from home and the Fund’s offices in Buckinghamshire

Want to work with a friendly, fun team in the charity sector with flexible working? In the recent annual staff satisfaction survey, 100% of staff reported that they enjoy working for the Fund and the company culture and feel supported by their line manager!

The RAF Central Fund is a charity dedicated to safeguarding the health and wellbeing of serving personnel principally through the funding of sport and physical activities. Every year we deliver integral support to individuals, RAF Stations and Sports Associations through our grant funding programmes to enhance their time whilst serving. Ultimately, we want everyone regardless of their role, rank, physical ability or competing level to have access to sports facilities, equipment and training.

We are looking for a Finance Manager who will be an open, honest and committed member of our small team with an inclusive outlook, recognising that everyone matters regardless of their background. The ideal candidate will be a big team player and be content to work at all levels – from getting stuck in with administrative duties when required through to dealing with investment managers and board level trustees and directors.

This position will report into the COO and will manage the Finance Administrator. The Finance Manager will be involved in preparation of the year-end financial reporting, production of the Annual Reports and Accounts and related external audit process. You will be responsible for day-to-day management of the finance function, overall financial governance including internal control, balance sheet reconciliations, legal compliance and production of financial information. Other responsibilities will include: SAGE payroll, management of the Trading Subsidiary accounts, drafting of financial statements, annual budgeting, advisor and Secretary duties for the Finance & Risk and Investment Committees, monitoring the investments, Lottery and fundraising incomes and promoting the Fund through presentations and external visits. 

You will have extensive knowledge of charity accounting and reporting on the requirements of the Charity SORP. You will also be adept at building and maintaining effective relationships with the team, beneficiaries, Trustees and external stakeholders.

Person Specification:

Essential

• Qualified CCAB accountant (or DChA or part-qualified CCAB accountant with significant financial experience).
• Experience of working in the charitable sector.
• Experience of dealing with a Trading Subsidiary (including the related VAT knowledge).
• Ability to gather information and produce high quality written evaluations to deadline, present to varying audiences, report meaningful outputs and input into strategic direction.

Desirable

• Experience of dealing with Investment Managers.
• Knowledge of the Armed Forces environment.

Prospectus is delighted to be working with The Health Foundation to recruit an Operations Project Manager to lead the management and delivery of a variety of improvement system and process implementations across the IT, Facilities, Operations, Finance and HR departments.

The Health Foundation is currently engaged in a large change portfolio of programmes and projects, so you must be hands-on, with strong stakeholder management, collaboration and communication skills, with the ability to work effectively cross-functionally, with stakeholders at all levels. This position takes responsibility for the planning, execution and management of projects, handling risks and issues and communicating project status at regular intervals to senior management.

Please note this role is offered on a hybrid basis where you will be expected to be in the London office (Blackfriars) 2 days a week.

Key responsibilities for this role include developing and maintaining project management plans with the appropriate level of detail to ensure the tasks and milestones within the project can be accurately tracked. You will also identify risks, issues and timeline clashes and managed them effectively, develop stakeholder management and communications plans, and manage all project governance and documentation, ensure meetings, actions and decisions are managed and documented appropriately.

To be successful as an Operations Project Manager you will have previously managed multiple cross function projects, have a proven ability and track record of delivering projects on time / on budget to tight timescales. You will use project management processes and tools including risk management, benefits management, financial management and quality assurance. Having sound judgement, excellent relationship-building skills and the ability to manage multiple complex and completing deadlines is also vital.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV, cover letters are not required for this role. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.

We have an exciting opportunity for Finance and Operations Manager to join a small
team. This is a new role and it will report to the Head of Finance and on occasion
deputise. You will have the responsibility for the management of financial and
operations of the organisation. The post-holder will need to be comfortable with
project management and co-ordination role across the organisation and will
oversee the day-to-day operations of finance, systems and IT, and HR queries.
We’re therefore looking for someone to join UpRising who is a natural people-
focused problem solver, with good financial acumen and a track-record of
successfully managing projects with a wide-range of stakeholders. The successful
candidate will be able to balance the rigour and attention to detail needed to lead our
finance function with the big-picture skills necessary to work with members of the
Senior Leadership Team. 

Our Mission is to… open up the pathways to leadership for talented young adults
from diverse and underrepresented backgrounds and to equip them with the
knowledge, networks, skills and confidence to fulfil their leadership potential, find
new opportunities and transform the world around them through social action.

Our Vision is for… public leaders to better reflect and represent the communities
they serve; with the motivation and character to bring about a substantial shift in
power, enabling more people to take charge of their future and positively change
their communities.

Person Specification

Finance

Relevant, recent experience of working in:

• You understand SORP accounting rules and have applied them
• Have a track-record of financial management experience in the not for profit sector
• You are able to reconcile up to trail balance
• Year end experience and working with Auditors
• You have experience developing management accounts and talking them through with budget holders. You are highly numerate and have an analytic approach to your work.
• You are able to use excel to a high level, using pivot table function and complex coding to manipulate financial data for end users ease
• Working with Trusts/Foundation and creating finance reports based on their needs

HR and other

• Working with payroll and payroll agents
• Advised/completed recruitment and induction process for staff
• Implemented learning and development objectives
• Able to manage and coordinate external consultant contracts
• Understand supplier contracts, how to source and negotiate contractual terms
• Conducting IT projects from beginning to end with little support
• Understand GDPR processes and implement
• Able to conduct health and safety checks, reports and assessments

Education/training

You are part qualified, fully qualified accountant or have experience to this level

How to Apply

Deadline to apply: Sunday 31 st October 2021

Please apply as soon as you can: we will interview candidates as appropriate
applications are received. Please email hr at Uprising stating how you meet the
requirements for this post.

Please send a completed application form and up to date CV (include contact details of
two references in CV). 

Please note that to keep our recruitment process open and fair, we will not negotiate
salaries outside the advertised range. Position remains open until filled.

Senior Supporter Relations Manager

Great Ormond Street Hospital Children’s Charity is one of the most loved charities in the sector. Over the next five years we aim to double net contribution to transform the lives of seriously ill patients and their families.

We are seeking an experienced leader to inspire a talented team of supporter relations executives to deliver the highest standards of great supporter care to drive engagement and LTV.

It will be a chance for you to evaluate systems and processes to implement and drive the highest levels of supporter satisfaction. Are you an ambitious change maker wanting to make your mark?

- Exciting role for a supporter care specialist who enjoys working with fundraising stakeholders to understand the challenge of their needs, to define what a great supporter experience looks like.
- To understand the capabilities and experience of the team defining the right training and support that will allow staff to flourish to deliver against this ambition.
- To be confident in the systems and financial processes required to deliver a great support experience, working with key finance, CRM and technology leads to ensure processes and platforms are fit for purpose.
- To manage third-party supplier relationships such as the charity’s external thanking and banking agency to ensure effective delivery of SLAs against contractual terms.

About the Team

- The Supporter Data and Relations Team forms part of a newly established central function working across the directorate to provide fundraising support to the public. Working alongside the Data Marketing and Database services teams, this new function will have business data, customer insight and the very best supporter experience at its heart.
- You will lead a talented team of nine members of staff; with two team leaders.
- The team has fantastic experience in supporter care, across individual giving, mass participation and community fundraising. Your goal will be to upskill members of staff, giving them the confidence and skills across the fundraising portfolio helping to promote where relevant new ways of giving to secure loyalty and extend LTV.
- You will champion learning and development encouraging staff to build their knowledge and expertise to deliver the very best supporter experience.

About You

- You will have our supporters at the heart of everything you do and will understand how to build meaningful and lasting relationships with all supporter groups and will enable your team to do the same.
- You will have led a supporter care team in a charity or the commercial sector.
- You will understand and have proven experience of developing a high performing team delivering great supporter satisfaction levels.
- You will be audience focussed, and able identify opportunities to cross and upsell fundraising propositions, creating a proactive fundraising team culture.
- You will understand the importance of CRM processes that support your staff in delivering the best supporter experience.
- You’ll be confident talking with finance, the tech (telephony) and CRM teams to drive efficiencies around platforms and process.
- You will have worked with Governance and Compliance understanding the critical importance of capturing data, and our supporters’ needs correctly to protect our brand reputation.
- You will be keen to explore how you can innovate in the space; driving lean processes to improve supporter experience and initiating new supporter care solutions that meet consumer demand.

About the Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.

Recently awarded with a ‘Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.

Our Commitment to Equality, Diversity and Inclusion

We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work.

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups.

Further information on our EDI strategy can be found on our website.

Please refer to the full job description below for more information.

How to Apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply.

Closing date: 31st October

Ref: 103 649

The Greensand Trust is an independent environmental charity that works with local communities and landowners to conserve and enhance the distinctive landscape, wildlife and history of the Greensand Ridge and wider area, improving access, understanding and enjoyment for the benefit of everyone.

We are looking for someone who is experienced in SAGE to join our team and help deliver our wider work and objectives though delivering our financial processes.

Working directly to the CEO, this role is wide ranging and requires work at all levels from day to day processing through to statutory returns.

ThinkForward delivers unique, personalised coaching programmes for young people at a key stage in their lives, enabling them to overcome the challenges they face and make a successful transition into work. Every young person takes part in workplace activities to develop their life goals and readiness for work. We raise the voices of our young people and support employers to provide fair access to opportunities.

We have recently launched our new five-year strategy with aspirations to double the number of young people we support. The pandemic has disproportionately impacted young people and we are determined to be part of creating a future where they can thrive and fulfil their ambitions.

We are seeking an experienced finance professional to lead on embedding a culture of excellence across the Operations function. This new role was created to build the capacity of the team and ensure we can deliver on our ambitious strategy. They will work closely with the Chief Operating Officer to refine our financial operating model and ensure we remain financially sustainable as we grow. They will be part of an experienced and committed Operations team that supports and enables the work of ThinkForward. We are interested in fresh ideas about how we can achieve our objectives and the team culture is very autonomous, yet collaborative.

The role will line manage two staff members and be part of a wider team of six staff. There will be opportunities to work closely with the Impact team if this is of interest as a developmental opportunity.

The role’s responsibilities include:

• Responsibility for budgeting, financial planning and forecasting as well as ensuring ThinkForward is compliant with relevant laws and regulations
• Developing technical financial operating models to underpin new funding bids and
  strategic growth
• Improving and supporting the development of financial capability across the organization
• Oversight of the management of operational risk across the organization
• Ensuring staff have the resources they need to fulfil their roles, including responsibility for Facilities and IT management

We recognise the importance of flexible working opportunities to staff and we are open to this role working flexibly. This could mean a mix of remote working, working across multiple sites and flexing the 30 hours over the full week. We are open to suggestions and will prioritise appointing the best candidate for the role and making reasonable adjustments to enable this where needed.

The closing date is 31st October 2021. Interviews are planned for the 4th November 2021 and will be digital. It is possible there may be an in person second round, we will support candidates to access this where needed and be open to flexing our approach.

To apply please submit your CV and a cover letter to via the CharityJob website - your cover letter should outline your suitability for the role as described in the person specification. Please ensure you share examples of how you meet the person specification. Cover letters should be limited to 3 pages of A4, as should accompanying cvs.