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ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us build connections, reduce loneliness, and create communities where people in later life truly belong.
Lead fundraising and partnerships for a relational charity making a meaningful difference every day.
Evergreen Care UK is a values-led charity rooted in a Christian ethos, supporting people in later life to stay connected, independent, and valued. Through our community cafés and services, we create welcoming spaces where relationships flourish, and people feel a genuine sense of belonging. We welcome people of all faiths and none, guided by our values of Compassion, Dignity, Connection and Trust.
We are now looking for a Fundraising & Partnerships Lead to play a vital role in sustaining and growing this work. This is an exciting opportunity to shape our income generation while also being hands-on, building relationships, securing funding, and helping us tell our story with clarity and impact.
About the role
Working closely with the CEO and wider team, you will develop and deliver a sustainable fundraising and partnerships approach that supports Evergreen’s long-term vision.
You will:
A relational and enabling role
As a small charity, how we work matters as much as what we do. This role is not just about delivering fundraising—it’s about building capacity and community.
You will:
Who we’re looking for
You’ll be someone who combines strong fundraising capability with a relational, values-led approach.
We’re looking for:
Why join Evergreen?
This is a unique opportunity to join a small, passionate team where your work will have a direct and visible impact. You’ll help shape the future of the organisation while enabling more people in later life to experience connection, dignity and belonging.
Evergreen Care UK plays a vital role in preventing loneliness and supporting independence among older people across Bexley and Dartford.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an experienced fundraising professional to join us as Head of Fundraising. The successful candidate will play a pivotal role in shaping and delivering our fundraising strategy across community, events and volunteering, trusts and grants, corporate and philanthropy by crafting ambitious regional plans, nurturing high-performing teams, and driving excellence in supporter engagement and recognition. The Head of Fundraising will work collaboratively with the Individual Giving and Engagement team to drive new business pipelining and amplify fundraising campaigns, develop new fundraising products, and represent SCAA at external events and sector initiatives.
The ideal candidate will be an experienced team leader with significant experience working across a variety of fundraising disciplines and of developing and implementing fundraising strategies.
The successful candidate can be based from home, but this role will require regular travel to our bases at Perth and Aberdeen Airports and throughout Scotland. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
Strong background in a variety of fundraising disciplines and a track record in growing fundraising income over multiple years within a charity, non-profit or values-led organisation.
Experience of developing and implementing fundraising strategies aligned to organisational objectives.
Experienced team leader who can motivate, inspire and guide others to deliver results.
Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
Strong knowledge of Scottish charity regulations, governance and compliance requirements.
Demonstrated ability to manage budgets, financial processes, and procurement.
Experience delivering community fundraising products and scaling ideas that support donor acquisition and retention.
Ability to use insight and ambition to shape pipeline and stewardship planning.
Understanding of CRM systems.
Desirable
Ability to deliver training to staff or volunteers on processes or systems.
Experience of community, events, volunteering and partnerships and philanthropy fundraising.
Experience of working with Boards or Trustees in a fundraising context.
Our Benefits
Selection Process
First interviews will take place at our base at Perth Airport in Scone during the week commencing 25th May. Second stage interviews will be held at our Perth base the week commencing 1st June.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 10th May 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Funding Officer - FTC until March 2027
We are looking for a Funding Officer to cover areas across London; however the role may also include working across different areas of the patch. The role will join a passionate, vibrant and friendly team and be part of ensuring our funding supports a wide variety of communities and places locally.
You’ll be part of the North and East London team, led by a Funding Manager, and comprised of 6 other Funding Officers, that sits within the wider team of London, South East and East. LSE & E is one of the largest teams in the Fund and distributes over £130m annually.
The team is committed to learning and impact, and the role offers a chance to gain insight into and learn from the fantastic work communities are doing on the ground and how this can be used to help others. As part of our funding team, you will assess applications for funding and manage grants from our Reaching Communities programme. You will use your local knowledge and experience, and the experience of our grant holders and local stakeholders, to ensure we are making the best decisions on the grants we make. By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.
You will gain an understanding of our vision, our commitment to equity and inclusion and our funding programmes. You will be responsible for your own caseload; liaise with grant recipients, visit projects, identify and manage risks, supporting organisations to deliver their projects and measure their impact. You will need to understand and respond to the different needs of our applicants and grant holders by providing advice and feedback and be willing to have challenging but constructive conversations.
You may come from a voluntary sector background - many of our colleagues do, but we are also very open to transferrable skills from any and all backgrounds. Just reach out to us for an initial conversation if you’re unsure.
Interview details:
We will be hosting a briefing session on: Friday, 24th April 2026 at 12:30 pm. To register or ask any questions, please email the recruitment team.
Any questions about the recruitment process, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential
Desirable criteria
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
This is an exciting home-based role where your work can really have an impact and help transform lives. The role is crucial to Ufi’s ambition to help more people get the skills they need for work by making sure Ufi’s grant giving activities and partnerships are brilliantly supported. Working closely with the Associate Director of Grants you will become part of the engine of our grant funding activity. You will be an integral part of a fast-paced team with a growing national profile and reputation for expertise and excellence in delivery.
We are looking for candidates with a real passion for working in an organisation that has a positive impact on people’s lives, with experience of building strong collaborative working relationships with partners at all levels, with excellent organisational and project management skills, and a good eye for detail and problem-solving. You'll also be able to work flexibly and effectively as part of a small team and develop productive working relationships with a wide range of stakeholders. Most importantly - you will be eager to learn and able to work in an agile team. Ufi VocTech Trust has a vibrant working environment, and we welcome diversity of thought and perspective to help create exciting and innovative projects, ventures investments and partnerships.
The client requests no contact from agencies or media sales.
Location: The Upper Room, Shepherd’s Bush, London W12
Hours: Part-time, 28 hours per week (4 days)
Contract: Permanent
Salary: £40,000–£42,000 FTE (£32,000–£33,600 actual salary for 4 days)
Working Pattern: Hybrid, with at least 1 day per week in the office
Reports to: CEO
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About the Role
The Upper Room (TUR) supports individuals experiencing homelessness, poverty, social exclusion and involvement with the criminal justice system. Through UR4Meals and UR4Driving we provide practical support, dignity and opportunity to some of the most disadvantaged members of our community in West London.
We are seeking an experienced Trusts and Grants Manager to take full ownership of and grow our most important income stream.
Trusts and foundations account for over half of our income, and we have an established portfolio of funders alongside several multi-year grants. This role is central to maintaining that income and driving its growth.
This is a hands-on, autonomous role requiring someone who can independently manage a live pipeline, write high-quality applications, and build strong, long-term funder relationships.
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Key Responsibilities
Trusts and Foundations Fundraising (lead responsibility)
Strategy and Income Growth
Wider Contribution
-
Person Specification
Essential
Desirable
-
Why Join Us
The Upper Room is a values-led organisation committed to empowering people facing poverty and exclusion. You will be joining a small, committed and supportive team, with the opportunity to take real ownership of a critical income stream.
This role offers the chance to work closely with the CEO and play a direct role in strengthening the organisation’s sustainability and impact.
Flexible working arrangements are supported, with at least one day per week in the office.
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Additional Information
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How to Apply
Please send your CV along with:
We welcome informal conversations prior to application.
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Recruitment Process
Panel interview focused on experience, track record and approach to trusts and grants fundraising
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Closing Date
11.30pm, 30th April 2026
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential



The client requests no contact from agencies or media sales.
This is an exciting opportunity to establish RLSS UK’s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured.
This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities.
This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery.
ROLE OVERVIEW
As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK’s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up.
You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK’s mission and contribute to long term income growth.
KEY TASKS AND RESPONSIBILITIES
Strategy and Planning
Partnership Development
Account Management
Reporting and Evaluation
Other Duties & Responsibilities
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
Desirable Relevant Experience, Skills and/or Aptitudes
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Wednesday 29th April 2026
Interview Date – Thursday 7th May 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
As Fundraising Manager, you will support income generation for Woman’s Trust, led by the Head of Fundraising (HOF). You will focus on securing five figure grants, corporate donations and community/public donations, and support the increase of or ganisational income from £1.2m to £3m in the next 3 years.
You will effectively communicate our services and campaign aims and develop funder partnerships and relationships aligned to our strategic priorities. You will manage and deliver the whole cycle of trusts and foundations, corporate and community/public income generation, including regular prospecting, producing impactful funder reports and maintaining our CRM system.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 1st May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. The funds we have raised have gone to frontline services offering a warm welcome, hot food, safe shelter and wrap-around support to help move people into more stable accommodation. However, our support for the homelessness ecosystem extends beyond A Bed Every Night, as we also provide funding for initiatives, organisations and projects that can help stop homelessness before it becomes a reality, and ensure it is only ever rare, brief and non-recurrent.
Working with businesses, people and communities across Greater Manchester, we raise funds to deliver grants across three priority areas:
1. Emergency Response
2. Places and Spaces
3. Prevention
2026 is an exciting year for the Charity as we embark on the next phase of our growth and look to appoint a new Communications & Campaigns Manager to help us drive this forward. If you are ready to bring our vision to life, excited to work within a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!
Homelessness has no place in Greater Manchester.
Finance Administrator – Job Description
Reports to: Treasurer
Direct reports: N/A
Location: Hybrid with at least one day a week at the Power Up North London office
Contract: Part time (15 hours a week)
Salary: £12,000 per annum (pro-rata, based on 15 hours a week)
Role Purpose
Power Up North London is a leading community energy organisation delivering renewable energy, energy efficiency and retrofit projects that directly benefit community groups and public buildings. We are driven by a belief that communities can and must play a central role in the transition to a zero-carbon future.
The Finance Administrator is responsible for financial management and integrity of Power Up North London’s financial operations. This role will deliver accurate financial and management reporting, budget tracking and oversight of finance processes including cashflow management, invoicing, payments, and associated controls.
Working closely with the Board and external finance partners, the postholder will provide the financial insight and control needed to support decision-making, maintain funder confidence, and enable sustainable growth.
Key responsibilities
Financial Management and Governance
· Maintain oversight of Power Up North London ’s financial accounts, ensuring accuracy and integrity across all financial processes
· Prepare monthly management accounts for internal review and Board reporting
· Support preparation and management of the annual budget
· Track income and expenditure against the approved budget, identifying and explaining variances
· Tracking of grant and project income and expenditures against budget
Billing and Revenue Assurance
· Ensure timely billing and effective debtor management
· Identify and flag billing discrepancies for sites
· Support investigation and resolution of issues to ensure accurate income collection
Cashflow and Treasury Management
· Manage cashflow and maintain accurate cashflow forecasts
· Reconcile bank accounts fortnightly and track cash movements
· Monitor invoicing timeliness and payments disbursements to support effective cashflow management
Performance Monitoring and Financial Modelling
· Liaise with the Asset Management Team to track financial performance of solar sites and projects against forecasts
· Support analysis of income and expenditure, highlighting risks and opportunities
· Assist in pricing of electricity for new sites and checking financial assumptions and modelling
External Finance Coordination
· Work effectively with Share energy (Power Up North London’s outsourced finance provider)
· Liaise on accounting, reporting, and financial queries, ensuring timely resolution
· Monitor fulfilment of service level agreements
Financial Controls
· Ensure adherence with Power Up North London’s financial processes and controls
· Implement controls relevant to payments in / out, grants management and bank reconciliations
Shareholder Register Maintenance
· Maintain internal record of shareholder capital outstanding and member capital and interest payments due
· Update shareholder register for shareholder actions, redemptions, and new issuances
For more information on the Person Specification, please see the job description attached
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising (Part-Time, 3 days/week)
Hybrid – Vauxhall, London | £47,342 (pro rata)
1-year FTC | Start ASAP
Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.
Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.
What You’ll Do
What We’re Looking For
Why Join Us?
Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.
How to Apply
Please submit your CV and cover letter outlining how you meet the essential criteria.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Gingerbread. We’re here to fight for single parents and their families.
We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.
Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.
Why join Gingerbread?
The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.
Overview of Job
The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.
For more information about the role, please see the Advert Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.
This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.
We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.
We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.
The client requests no contact from agencies or media sales.
About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Variety is looking for a Trusts and Foundations Executive to join our Fundraising and Marketing Team. Reporting to the Trusts and Foundations Manager, the role will be vital in growing our income to fund life-changing practical support to disabled and disadvantaged children and young people across the UK.
You will be responsible for building and sustaining Variety’s growth across our Trust and Foundations portfolio by expanding our low and mid-sized supporters. You will pro-actively approach, secure and steward a pipeline of Trusts and Foundations (ranging from £500 to £20,000) and support the Trusts and Foundations Manager on larger applications and impact reporting.
You will be working with a supportive and knowledgeable team who regularly work from our office in the heart of Camden, London. This role will also require a DBS check.
· Department: Fundraising and Marketing
· Reporting to: Trust and Foundations Manager
· Salary: £30,000 - £33,000 (based on experience)
· Location: Variety HQ, Camden Town, London (hybrid working)
· Contract: Full-time, permanent
· Working hours: 35 hours per week
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and nearly 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We achieve this by providing practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
Income generation
·Managing relationships with existing funders to secure repeat funding.
·Preparing and submitting high-quality funding applications for varied projects.
·Independently managing a well-developed pipeline of prospective funders.
·Leading on delivering small Trust mailings throughout the year.
Prospect Research
·Proactively researching and evaluating potential grant funders using funding databases.
·Identifying and aligning potential fundraising opportunities to our projects.
·Directly building relationships with potential funders via telephone and email.
·Keeping accurate records of trust prospects on our CRM, Salesforce.
Stewardship
·Building and maintaining strong relationships with funders to secure grants and increase capacity to donate.
·Delivering exceptional stewardship through timely, personalised and highly creative top-quality tailored reports for our restricted grants programmes.
·Working closely with programmes team to gather insight, data and evidence to fulfil reporting requirements for projects funded by Trusts and Foundations.
·Attending face-to-face events with donors, including occasional visits to schools for Variety Sunshine Coach Presentations.
Administration & Management
·Ensuring that donations are accurately coded and acknowledged in a timely manner.
·Monitoring income performance against agreed targets. This will include pro-actively updating the Trust and Foundations Manager on progress, risks or emerging income generation opportunities.
·Assisting with the creation of fundraising templates for our various projects using our marketing templates.
·Updating salesforce and maintaining accurate records and donor information in our CRM systems.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
· Experience working within a fundraising team at a charity.
· Experience engaging with supporters across the cultivation cycle. For example, researching potential donors, engaging with or stewarding them.
· Good interpersonal skills with an ability to communicate clearly, persuasively, and confidently in-person and on the telephone.
· Strong creative writing skills, with experience gathering and simplifying complex information into accessible content.
· Excellent IT proficiency skills and confidence using Microsoft Office, including Excel, Word, Outlook and PowerPoint.
Desirable
· Experience of working within a Trust and Foundations fundraising team.
· Demonstrable success writing funding applications.
· Demonstrable competence working with a CRM database.
· Experience using graphic design or marketing platforms, such as Canva.
FURTHER INFORMATION
• Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults
• Proof of eligibility to work in the UK is required
MAIN BENEFITS, TERMS AND CONDITIONS
• 25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual).
• In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
• Enhanced Pension - 7% employer contribution and 2% employee contribution
• Life Assurance 4x annual salary
• Company sick pay scheme
• Cashback medical scheme
How to apply
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role and how you meet the job description.
Applications will close at 5pm on Monday 18th May 2026, with first round interviews w/c 25th May 2026 and second round interviews, w/c 1st June 2026.
Please let us know if you have any accessibility requirements or need any adjustments for the interview.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role and how you meet the job description.
The client requests no contact from agencies or media sales.