Grants compliance officer jobs in London, greater london
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Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Application pack:
Programme Funding Officer
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Our UK team is looking for an enthusiastic and committed individual to join us as a Programme Funding Officer (PFO). This is an exciting and varied role working across the funding cycle from the early stage of new opportunities through to grant management. You will be regularly in touch with our country teams, supporting them to engage with UK institutional donors in-country and advising them on compliance for both grants and commercial contracts. You will also get a chance to support partnership development, as well as advocacy and policy influencing. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.
Background Information and Purpose of Post
The Institutional Relations team is responsible for donor engagement and influencing, institutional funding, and partnerships in the UK. It comprises the Head of Institutional Relations, three Programme Funding Officers and an Institutional Funding Volunteer.
You will work as part of a dynamic team to support delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and START Network alongside growing Australian and Irish portfolios, the Institutional Relations team builds partnerships and maximises income and influence to achieve HI’s strategic aims. Given the changing external funding environment and evolving context in the UK, we are looking for an individual who is willing to be flexible and adapt to the context in order to meet the organisation’s needs and have the biggest impact for people with disabilities.
The main purpose of this post is to:
· Improve our track record for UK and other funding by increasing internal understanding of donors and funding mechanisms in your portfolio, supporting high quality submissions, grant management and donor compliance
· Strengthen relationships with, and generate and manage funding from, UK and other institutional donors and partners, particularly Irish and Australian donors
Main Duties and Responsibilities
Promoting our work and building relationships with institutional donors
Supporting the work of the Head of Institutional Relations, you will have sound knowledge of the donors and funding mechanisms in your portfolio and contribute proactively to influencing their funding strategies and priorities. Duties include:
· Maintain a good understanding of HI’s programmes, strategy and approach and communicate this externally.
· Identify and build relationships with a portfolio of large public and private institutional donors and their key suppliers (e.g. INGOs and for-profit development companies), mobilising colleagues from UK and across the global organisation as required.
· Work with country programmes to develop country-level action plans to engage with local representatives of UK donors and partners, in order to strengthen in-country relationships, influence donors’ country-level plans and access in-country funding opportunities. This will also involve supporting the development of multi-year operational plans and advise on the funding possibilities offered by UK institutional donors.
· Anticipate future trends and the expectations of the donors and funding mechanisms in your portfolio, influence their policies and strategies, and negotiate and consult with them on institutional funding matters, in liaison with the appropriate colleagues from the UK team and federal network.
· In coordination with the Head of Institutional Relations and the Chief Executive, monitor and where needed, contribute to collective work and advocacy initiatives in collaboration with partners and INGO networks (such as the Start Network and targeted Bond groups) with the aim of raising HI’s profile and influencing UK donors in line with our influencing priorities.
Generate and manage institutional funding from UK donors
You will follow and champion HI’s internal institutional funding procedures to identify and analyse funding opportunities from UK sources, contribute to project submissions, and carry out grant management duties. You will:
· Monitor, identify, analyse and communicate all relevant funding opportunities from donors in your portfolio (including development and humanitarian grant opportunities and commercial contracts). This will involve facilitating internal go/no go decision-making for new opportunities and advising and supporting programme colleagues on positioning and consortium-building when relevant.
· Lead the review and analysis of the requirements in new funding agreements and contracts, advise internal stakeholders on compliance and ensure appropriate contract negotiation and due diligence processes are followed.
· Implement internal procedures for contract/grant management, including information management, and support the submission of reporting and payment requests according to donor requirements.
Improve our track record for UK institutional funding
You will be responsible for increasing internal understanding of donors and funding mechanisms in your portfolio, particularly FCDO, Start Network, Australian DFAT and Irish Aid, supporting high quality strategic submissions and donor compliance. You will:
· Create internal communications, train and brief finance, programme and technical staff (including country programmes) on the donors in your portfolio, ensuring they have the tools and knowledge to comply with donor rules, understand donor priorities and focus areas, and maximise the potential for funding.
· Support proposal development, advising on donor requirements, expectations and preferences.
· Build strong relationships and internal links with technical and programme teams and contribute to internal working groups on issues related to institutional funding.
Other duties
· Maintain a positive and collaborative working relationship with HI UK colleagues and the Federal Institutional Funding, and Operations teams.
· Actively contribute to the HI UK operational plan and team work plans, and internal staff meetings.
· Ensure high quality, accurate internal reporting and information management for your portfolio.
· Keep abreast of developments within the sector by liaising with counterparts in other NGOs, and relevant networks.
· Represent HI UK at external forums and meetings when relevant.
· Any other activities commensurate with the level of the post, as may be required by the Chief Executive or Head of Team.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



The client requests no contact from agencies or media sales.
The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.
The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.
This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
Website management
- Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
- Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
- Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
- Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
- Build and maintain online forms, e.g. donations, event entries and data capture.
Campaigns and email marketing
- Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
- Contribute to marketing and communications plans for campaigns and projects.
- Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
- Support with the creation and management of email communications using DotDigital.
- Optimise performance through A/B testing, segmentation and analytics.
- Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
- Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
- Identify opportunities to improve reach, engagement and supporter retention.
Wednesday 29th July and Thursday 30th July
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Green Alliance is an environmental thinktank, charity and advocate committed to achieving a greener, fairer future for the UK. We believe that ambitious political leadership is essential for meaningful environmental change at the speed and scale necessary.
We are looking for an enthusiastic individual to join our operations team, someone with a strong financial background with excellent attention to detail, a flexible attitude, an ability to work effectively under their own initiative and as part of a small team, together with excellent organisation and administrative skills.
Effective financial control is central to our strategy and operating model. The finance officer plays an essential role in maintaining control over our finances and operations. You will process and monitor financial transactions, liaise with our payroll bureau regarding staff payroll and pensions and support the Head of finance. You will be experienced in using Dynamics 365 Business Central as an accounting system.
This is a part-time role for two days a week (0.4FTE), with flexibility about when the hours are worked. It's a hybrid role, working from home and from our office. You will report to our Head of finance. You will also work with all staff on financial matters including personal and credit card expenses, central and project income and expenditure, and processing of payroll by liaising with our external bureau.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.
The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.
The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.
Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.
If you wish to apply, please provide an up-to-date CV, together with a document (max 2 x A4 pages) detailing how you meet the criteria shown on the person specification. You can use experiences gained from work, volunteering and life experiences.
To improve heart health outcomes across Greater Manchester.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Full-time, permanent
Hours: Full-time
Reports to: Chair; Board of Directors
Location: Hackney
Salary: £50,000-60,000 depending on experience.
Pension: HSoF participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 25 days’ annual leave plus bank holidays, free onsite lunches .
Probation period: Six months.
About Hackney School of Food
Hackney School of Food is an award-winning food education hub based in the grounds of Mandeville Primary School in Clapton, East London. Through our teaching kitchen and educational garden, we help children, families and communities build the skills, confidence and knowledge to grow, cook and eat good food.
Each year, we welcome more than 10,000 visits to our kitchen and garden, delivering curriculum programmes for schools alongside community cooking courses, gardening projects, holiday clubs, corporate volunteering and public events. Since becoming a Community Interest Company (CIC) in 2023, we have expanded our facilities, strengthened our governance and built a strong reputation as a leader in food education.
We're now looking for an exceptional Managing Director to build on these strong foundations and lead Hackney School of Food through its next phase of growth and impact.
About the role
Reporting to the Board of Directors, the Managing Director (MD) will provide both strategic and operational leadership, ensuring the organisation delivers its mission while remaining financially resilient, well-governed and responsive to the needs of the communities it serves.
The Managing Director is responsible for all aspects of the organisation, including strategy, income generation, finance, governance, partnerships, programme delivery and people leadership. Working closely with a small, committed team and an engaged Board, they will build on strong foundations to grow Hackney School of Food's impact, reach and long-term sustainability.
This is a varied, hands-on leadership role for someone who enjoys balancing big-picture thinking with practical delivery. One day you may be developing a new partnership, meeting a prospective funder or working with the Board on future strategy; the next you could be supporting the team, welcoming visitors to the garden or solving day-to-day operational challenges.
Key priorities
In your first 12 months you will:
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Build on Hackney School of Food's strong foundations to deliver the next phase of our strategy and growth.
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Increase and diversify income through fundraising, partnerships and commercial opportunities to strengthen long-term sustainability.
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Lead, support and develop a small, ambitious team, fostering a positive and inclusive culture where people can thrive.
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Strengthen relationships with funders, partners and local businesses, helping Hackney School of Food deepen its impact.
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Work closely with the Board to embed strong governance, organisational systems and long-term planning for the future.
Key Responsibilities
Strategic Leadership
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Provide overall leadership and strategic direction for Hackney School of Food, ensuring delivery of its mission, vision and long-term objectives.
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Lead the development and implementation of Hackney School of Food's annual business plan and organisational priorities.
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Work with the Board to evolve organisational strategy, identify opportunities, manage risks and support sustainable growth.
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Monitor, report on and respond to organisational performance against agreed objectives and impact measures.
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Champion Hackney School of Food externally, strengthening its profile and influence.
Financial sustainability and income generation
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Oversee organisational budgeting, financial planning, forecasting and cashflow management, working closely with the Treasurer and accountant.
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Lead income generation across the organisation, including trusts and foundations, corporate partnerships, sponsorship and earned income.
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Build and maintain strong relationships with funders, sponsors and strategic partners.
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Ensure all funding commitments are met, including grant reporting, monitoring and evaluation requirements.
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Identify new opportunities to diversify income and strengthen long-term financial sustainability.
Partnerships & External Relations
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Act as the main point of contact for HSoF’s key partners, LEAP Federation and Chefs in Schools to ensure the partnerships are effective and positive.
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Build and maintain strong relationships with other key stakeholders, including local authorities, funders and sponsors.
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Represent Hackney School of Food at meetings, events, and public forums.
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Champion the value of food education and contribute to wider local and national conversations.
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Ensure programmes remain responsive to community needs through ongoing engagement and consultation.
Governance and public benefit
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Ensure the organisation operates in line with its CIC objectives and delivers clear public benefit.
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Support the Board of Directors to fulfil its governance responsibilities through high-quality reporting, planning and decision-making.
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Prepare Board papers, reports and agendas, ensuring timely and accurate information is available to support effective governance.
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Oversee and report on organisational performance to the Board of Directors quarterly.
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Act as the primary link between the Board and the operational team.
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Maintain effective governance, delegated authority and accountability frameworks.
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Support the Board in meeting all statutory and regulatory obligations relating to the CIC.
People, Culture and safeguarding
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Provide leadership to a small core team (currently c.4 employees), directly managing staff and fostering a positive, inclusive culture.
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Provide oversight and support for a wider network of approx. 15 freelance contractors to ensure consistently high-quality delivery.
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Lead recruitment, induction, performance management and professional development in line with safer recruitment and equality principles.
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Ensure effective organisational structures, clear roles, and performance accountability.
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Oversee HR processes including appraisals, performance management, and professional development.
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Act as Designated Safeguarding Lead, embedding safeguarding throughout the organisation maintaining compliance with all relevant requirements.
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Develop organisational systems, policies and practices that support an inclusive, high-performing workplace.
Risk Management & Compliance
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Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
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Oversee organisational policies, procedures and continuous improvement, ensuring policies and legal requirements are up to date, clearly communicated and embedded across the organisation.
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Ensure compliance with employment law, health and safety, safeguarding, GDPR and other relevant legislation.
Personal specification
Essential experience
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Senior leadership experience with responsibility for organisational performance and accountability.
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Experience securing income through fundraising, partnerships and/or commercial activity.
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Experience of financial leadership, including budget setting, forecasting and cashflow oversight.
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Experience working closely with a Board, Trustees or governing body to translate strategic vision into operational delivery.
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Experience building and managing successful partnerships with funders, businesses and community stakeholders.
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Experience in managing and motivating a team, creating a positive and inclusive workplace culture.
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Experience of governance, compliance and organisational risk management.
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Experience of safeguarding within an education, youth or community context.
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Excellent organisational skills, with the ability to prioritise competing demands, make sound decisions and remain resilient in a resource-constrained environment.
Essential skills and attributes
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Passion for Hackney School of Food's mission and the role of food education in improving health, wellbeing and community connection.
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Strategic thinker who is equally comfortable with hands-on operational leadership.
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Entrepreneurial, resourceful and committed to building long-term financial sustainability and identifying growth opportunities.
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Ability to lead a team through change with sensitivity, clarity and kindness.
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Strong communicator with excellent relationship-building skills.
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Confident decision-maker with a high level of personal accountability.
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Committed to equity, inclusion and community-led practice.
Desirable
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Experience working within a Community Interest Company (CIC), social enterprise or charity.
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Knowledge of Hackney, its communities and local stakeholder landscape.
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Experience of working in food education, community food, gardening, environmental education or a related field.
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Experience reviewing and managing contracts, service agreements or other legal documentation.
An inclusive workplace
We know that diverse teams make stronger organisations and are committed to building a workforce that reflects the communities we serve. We are committed to fair and inclusive recruitment and will consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We particularly encourage applications from people who are under-represented in our sector and in leadership roles, including people from the global majority and those whose lived experience brings valuable perspectives from the communities we serve. We also welcome applications from people who live in Hackney or East London.
How to apply
The deadline to apply is Monday 20 July at 9am. Please apply by filling out this application form.
You'll find the link to the application form on our Recruitment Pack which provides more information.
Stage 1: A one-hour online interview with the Senior Team and Board (24 July)
Stage 2: On-site interview at Hackney School of Food (30 July), including a short presentation.
We may also invite the preferred candidate to an informal meeting with the wider team and Board before making a final appointment.
The successful applicant will need to pass an enhanced DBS check and provide two suitable references.
We may close the application window earlier if we are inundated with applications, so please don't wait to apply.
If you have any questions about the role or your suitability, please feel free to get in touch with us. You will find a Recruitment pack and email address to contact via our website.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a proactive fundraiser who enjoys both bid writing and relationship building.
Working closely with the Fundraising Manager, you will play a key role in securing income from trusts and foundations, supporting donor stewardship, and helping to grow community fundraising activity. You will contribute directly to the financial sustainability of the charity while helping more children gain access to books of their own.
The role is ideally suited to someone who is highly organised, a strong writer, and confident managing multiple fundraising activities simultaneously.
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.



The client requests no contact from agencies or media sales.
Funding and Compliance Officer
Starting Salary: £42,298
Contract: Full-time, permanent contract (we are open to conversations about different ways of working - so please ask)
Location: London-based role with expectation of hybrid working from our London office (Society Building, All Saints Street)
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
As Funding and Compliance Officer, you will play a key role in managing the full assessment lifecycle, from answering applicants' queries and presenting at funding webinars, to assessing applications through to completion. You will review funding applications, undertake due diligence and present clear, well-evidenced funding recommendations to inform decision-making.
Working closely with applicants, Lloyds Banking Group colleagues and external partners, you will provide a responsive and professional service throughout the funding process. You will also ensure accurate grant management through Salesforce, ensuring exceptionally clean data for audit and research purposes. You will also contribute to improving how we work, using feedback and insight to enhance processes and practice across the team.
Alongside this, you will support risk and wider compliance activity, helping to maintain strong governance and regulatory standards, including cross-organisational contract management.
About You
You bring experience of grant-making or grant management, including assessment, compliance, contract management and reporting, ideally with exposure to safeguarding within a funding environment. You are confident applying criteria consistently and using sound judgement to inform decisions.
You take ownership of your work, following through on commitments and delivering high-quality outcomes. You have a collaborative, relational style and enjoy building positive, productive relationships with colleagues and stakeholders.
You demonstrate a clear commitment to the Foundation’s values – bold, inclusive, relational and can-do. A strong commitment to diversity, equity, inclusion and belonging for all in your work and approach is essential.
How to Apply
Please click ‘Apply’ to be redirected to our careers site, where you can download the Candidate Information Pack and find details of how to apply.
If you have any queries about the application process, please email us via. the details in the Candidate Information Pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
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Closing Date: Midday, Thursday 16th July 2026
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Optional Q&A Session: Friday 3rd July 2026 at 14:00-15:00
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Interviews: Tuesday 28th July 2026
We support small, local and specialist charities across England and Wales.


Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.
Job Purpose:
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To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.
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To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.
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Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.
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Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.
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Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.
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Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.
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Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.
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Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.
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To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.
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To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.
We are only accepting applications via Charityjob. Please submit your CV and a cover letter – no more than one side of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Monday 13th July 2026.
Please note that applications without a covering letter will not be considered. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing cover letters as in our experience it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
About Saferworld
Saferworld is an independent international organisation working in partnership with civil society to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security, and we build conditions for peace and justice. We also support analysis and learning to influence local, national and international policies and practices that help foster lasting peace and justice. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East, with nine offices across those regions and offices in the UK, USA and Belgium.
Saferworld is committed to providing a safe, trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.
We are seeking a strategic and inspiring Head of Funding and Programme Development with a proven ability to lead, motivate, and mobilise resources in a values-driven environment. This role calls for a leader who is deeply committed to equitable partnerships with communities and organisations in conflict-affected settings, guiding teams to raise resources effectively while advancing peace and justice outcomes. Grounded in a people-centred vision of change, you will foster collaboration, champion locally-led approaches, and steer efforts toward resourcing sustainable, community-driven, and collective visions of peace.
About the role
- The Head of Funding and Programme Development will shape Saferworld’s income profile in alignment with our organisational strategy and change process. The post-holder will lead the development and implementation of Saferworld’s funding strategy, ensuring it supports our strategic, programmatic and operational priorities.
- The role will focus on strengthening the quality, flexibility and diversity of Saferworld’s funding base, nurturing relationships with strategic institutional donors, growing philanthropic funding, and identifying new income opportunities.
- This is an exciting opportunity to influence Saferworld’s fundraising and programme development approach during a pivotal period for the organisation. The role will line-manage a small team across programme development, philanthropy and funding.
Key responsibilities
- As part of Saferworld’s senior leadership, you will support organisation-wide initiatives and contribute to strategic decision-making. You will monitor funding trends, identify emerging issues relevant to Saferworld’s work and partnership approaches, and develop appropriate strategies to respond.
- Working closely with the Senior Operations Team, you will ensure funding plans are developed across business units and thematic/regional areas, and that income pipelines are maintained while quality assurance and active cost recovery are proactively pursued. You will oversee the funding and prospects pipeline, produce data and analysis to support decision-making, and provide regular reporting to senior leaders and the Board.
- Externally, you will represent Saferworld with key donors, partners and networks, building strategic relationships and identifying funding opportunities.
- You will lead the development, implementation and monitoring of Saferworld’s funding strategy, ensuring a balanced, ethical and diverse portfolio of restricted and unrestricted income streams. This will include securing quality funding against agreed targets and supporting income diversification through trusts and foundations, commercial funding, and other sources.
- You will work closely with Saferworld’s Grant Management Team to ensure a coordinated and strategic approach to donor relationship management and cultivation. You will also lead the design of multi-country and thematic proposals, as well as consortia bid development, to strengthen partnerships and support new ways of resourcing Saferworld’s strategy.
- The post-holder will set standards for collaborative and participatory programme design, manage proposal development processes from opportunity notice to contract signing, and ensure learning from donor feedback is used to strengthen our fundraising approach.
- You will lead the Funding Leadership Team to ensure cross-organisational ownership of fundraising efforts, and work closely with regional, thematic, policy and grant management colleagues throughout the funding cycle.
People and leadership
- You will line-manage the Funding and Programme Development Team and foster an environment where staff feel empowered, take responsibility and are accountable for achieving organisational objectives.
- You will ensure the team facilitates strong participatory programme design and proposal development with partners and staff, embedding Saferworld’s organisational values and principles. You will also support the team to work closely with colleagues across the organisation, grounding proposals in learning, evidence and evaluation findings.
About you
- You will bring proven senior leadership experience in funding, with a track record of developing and implementing funding strategies and raising income through a range of donors, including individuals, institutions, trusts and foundations. You will also have experience securing high-value contracts and grants of seven figures.
- You will have strong experience of leading complex participatory programme design, including developing budgets, monitoring frameworks and proposals. You will be confident coordinating programme development processes with multiple teams and partners to ensure a collaborative and inclusive approach.
- You will have a proven track record of motivating, mentoring and managing a team, and supporting that team to think creatively about fundraising. You will also be confident developing networks, building alliances, and nurturing relationships with individuals, collaborators and funders.
- You will bring a strong understanding of key political, development and humanitarian trends and debates, particularly linked to peacebuilding, development, human rights, governance, and security and justice. You will also have sound knowledge of UK civil society and charity regulatory requirements, and an understanding of the current international aid, peacebuilding and human rights funding environment.
- Experience of working and/or living in conflict-affected contexts, and understanding of peacebuilding and conflict prevention, are desirable.
Skills and qualities
- You will have excellent leadership and management skills, including strategic planning and business development. You will be able to provide sound financial and compliance advice, demonstrate good financial stewardship, and bring a creative, proactive approach to your work.
- You will be able to set priorities while working under pressure, adjust to multiple demands and shifting priorities, and move between hands-on involvement in proposal writing and strategic oversight.
- You will bring strong communication skills, including experience of communicating across cultures and with diverse audiences. You will understand the power imbalances that may be reflected in programme design and budgeting, and bring a strong commitment to inclusive processes and to shifting power and resources to partners.
- You will be committed to Saferworld’s vision, mission and values, including equality, diversity and safeguarding. You will be able to lead by example and create a safe and respectful environment for all staff.
Application process
- Please apply through our vacancy portal on the Saferworld Jobs website.
- Upload your CV and a covering letter addressing the person specification and explaining why your experience matches the requirements of the role.
Deadline for applications: 3 August 2026
Interviews planned: Week commencing 10 August 2026
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This is a critical and influential role at Independent Age, reporting to the Head of Governance. The post holder will provide high-quality support across a broad and impactful portfolio, including risk management, procurement and contracts, governance, safeguarding and business continuity, helping to build a culture where accountability, learning and continuous improvement drive meaningful change.
Working closely with senior leaders and the Board, you will play an important role in enabling effective and confident decision-making across every level of the charity. This is an opportunity to contribute across a wide range of areas and to see the direct impact of your work on how the organisation functions and delivers its mission.
We are looking for someone with a genuine passion for risk management, alongside a strong understanding of not-for-profit governance best practice. You will also bring experience in at least one of the following areas: procurement, contracts management, third party contract risk, business continuity planning, policy management or safeguarding.
You will be an excellent communicator, confident working with senior stakeholders, with strong attention to detail and a proactive, can-do approach. Above all, you will take pride in getting things done efficiently and to a high standard and be motivated by the opportunity to work for a values-led organisation making a meaningful difference to older people.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
If your experience doesn’t align perfectly with all of the above criteria but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, our office has many inclusive features, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all, but if you need a different form of flexibility, we are always happy to talk flexible working. Those contracted to work in the office are required to attend the office a minimum of 4 days per month. This role supports Board and committee meetings which may be held online or in the office, meaning availability to support with this is required.
You can find out more about what it’s like to work at Independent Age on the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be carried out for the successful candidate.
Closing Date: Tuesday 14 July, 23:59
1st Interview Dates: Tuesday 21 and Wednesday 22 July, online via Microsoft Teams
2nd Interview Dates: Wednesday 29 July, in person at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Evaluation Manager
Reports to: Head of Evaluation
Salary: £54,300
Location: Central London, hybrid*
Contract: 24 months full-time (Fixed term contract)
Application deadline: 5pm, Monday 6th July 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
The evaluation team contributes to the design and implementation of the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring, and the quality assurance of rigorous impact evaluations from experts in the field. The Senior Evaluation Manager will play a key role in leading evaluation work. The post holder will also lead a team of evaluation managers, ensuring they have the support to deliver a portfolio of evaluation projects.
Key responsibilities
The core of your job is to ensure that we are excellent at evaluation, so that we can find out the very best ways to prevent young people and children from becoming involved in violence.
Evaluation
Working with the Head of Evaluation the post holder will:
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Implement the processes for assessing the quality of evidence underpinning applications to the fund and making funding recommendations to the Grants and Evaluation Committee.
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Shape the evaluation approach for individual grant rounds, including leading on this for a small number of rounds.
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Act as a source of expertise on the statistical underpinnings of YEF’s evaluation work, including on issues such as power calculations, regression analysis and missing data.
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Lead the delivery of YEF’s evaluation work, designing, commissioning and managing complex and large-scale RCTs and QEDs
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Be responsible for YEF’s evaluation policies and reporting templates, ensuring they remain consistent and fit for purpose.
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Be responsible for the ongoing development of YEF’s commissioning guidance.
Team management
The post holder will likely lead the recruitment, management and development of a team of evaluation officers and will:
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Ensure they have the knowledge, skills and support to carry out their work effectively.
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Provide regular feedback and coaching on written outputs.
-
Supervise and project manage the team’s evaluation work, providing quality assurance and monitoring of progress against project plans and project budgets.
Collaborative working
The post holder will contribute to the wider YEF team and will:
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Be accountable to YEF’s Fund Leadership Team for the delivery of evaluations, on time and on budget, including reporting on risks and issues.
-
Work closely with colleagues across YEF and specifically the Programme team.
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Ensure high-quality evidence is at the heart of all YEF activity and that the evidence we produce is communicated in a clear and accessible way which will drive sustainable change.
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Support the management of YEF’s panel of evaluators and expert panel
General
The post holder may be involved in other elements of YEF's projects, working with senior colleagues to commission, scope and deliver projects.
About you
You are this sort of person:
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You don't want your days to pass without making a difference. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach.
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You are an excellent communicator. You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non- experts.
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You have a post-graduate degree (Masters or PhD) in social science, social policy, public health, health services or other field, with a significant quantitative component, or relevant experience equivalent to a Masters qualification.
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You have strong knowledge, experience and technical expertise in evaluation methodologies including experience of RCT design and/or design of complex quasi-experimental evaluations (e.g. propensity score matching, regression discontinuity design, instrumental variables).
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You have quantitative analysis skills including experience of using advanced analytical software such as R, Stata or SPSS.
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You have significant experience in carrying out or commissioning research including designing all aspects of the research and managing external contractors. This may be in academia, government or a related sector.
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You have strong relationship management skills. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenge when required.
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You bring the best out of your colleagues.You have experience in leading teams and managing others to achieve amazing results. You can both take and give direction. You are collaborative and a team player, able to build strong relationships across the whole organisation. You are happy to help out when and where it’s needed.
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You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment.
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You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
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You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
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A good level of knowledge and understanding of crime or serious violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
While it is not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To apply
To apply, please send a CV, cover letter and the monitoring form via our application page by 5:00pm on Monday 6th July
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
- Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
- How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
You will also be required to provide proof of your eligibility to work in the UK.
Interview process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on the week commencing 20th July 2026.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Directorate background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
Job purpose
The Director of Advice Services provides strategic leadership for Toynbee Hall’s Advice Services Directorate, ensuring the delivery of high-quality, accessible and impactful services that support people experiencing poverty, financial hardship, social exclusion and inequality.
Scope of role
The Interim Director of Advice Services is responsible for the strategic and operational leadership of all Advice Services delivered by Toynbee Hall.
This includes direct delivery services, partnership programmes, grant-funded projects and commissioned contracts delivered across community, healthcare and criminal justice settings.
The postholder will oversee a complex portfolio that includes:
- Debt advice and financial wellbeing services
- Welfare benefits and generalist advice services
- Legal advice services including employment and housing
- Welfare benefits services for customers with cancer
- Ministry of Justice-funded prison-based advice services
- Future commissioned, grant-funded and partnership programmes
Key Responsibilities
Strategic Leadership
- Lead the strategic direction and development of the Advice Services Directorate.
- Contribute to organisational strategy and planning as a member of the Senior Management Team.
- Ensure services align with Toynbee Hall’s mission, strategic objectives and organisational priorities.
Financial Planning and Performance
- Work with Finance colleagues to develop budgets, forecasts and financial plans across the Directorate.
- Ensure services operate within agreed budgets and deliver value for money.
- Monitor financial performance across contracts, grants and programmes, identifying risks and opportunities.
Business Development and Growth
- Lead the development and delivery of the Directorate’s growth strategy.
- Identify new funding, commissioning and partnership opportunities.
- Lead the development of bids, tenders and funding proposals.
Contract and Partnership Management
- Provide strategic oversight of all contracts, grants and service agreements.
- Lead negotiations with commissioners, funders and delivery partners.
- Ensure effective contract management processes are embedded across the Directorate.
Service Portfolio Leadership
- Provide strategic oversight across all advice services including debt, welfare benefits, generalist advice, legal advice, Macmillan services and prison-based advice programmes.
- Ensure services are integrated where appropriate and provide a seamless client journey.
- Drive innovation and continuous improvement across all service areas.
Person Specification
Essential Criteria:
- Experience of leading large-scale advice, support, health, justice or community services and projects.
- Proven experience of business development, income generation and securing funding or contracts
- Experience of leading complex partnerships / multi-agency programmes.
- Experience of negotiating and managing significant contracts, grants and service agreements.
- Strong understanding of service quality, governance, compliance and risk management.
- Experience of budget management, financial planning and working with finance colleagues to support effective financial oversight.
- Ability to build relationships and influence at senior level with funders, commissioners, regulators and strategic partners.
Desirable Criteria:
- Experience of working within or alongside the Money and Pensions Service (MaPS)
- Experience leading within a senior Advice Services Directorate
- Experience in developing or delivering advisor training and technical supervision.
- Understanding of criminal justice or mental-health service environments.
Our Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
- After 2 years: +3 extra days of leave
- After 3 years: +1 additional day
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
- Perk Box
- Life Insurance
Please refer to the attached job description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Data and Systems Officer
Role Details & Staff Benefits
Salary: £30,385 gross per annum
Duration: Permanent
Hours: Full-time
Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events.
NASP offer a range of core benefits for staff including:
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30 days paid annual leave per annum, plus Bank Holidays
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An additional day of paid leave per year on your birthday
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Opportunities for Volunteering & CPD days each year
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Opportunity to request flexible working arrangements, including compressed hours
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Contribution to annual eye test, eyeglass purchase, and flu vaccination
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Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK
Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period.
About NASP
The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation.
Inclusion at NASP
We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.
As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role.
We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include:
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Flexibility with interview times and formats and locations
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Providing application materials in alternative formats
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Accepting applications in alternative formats including video or audio
If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you.
How To Apply
To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.
To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.
The deadline to apply is 9am on Monday the 13th of July.
First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period.
For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer.
Job Description & Person Specification
Purpose of This Role:
This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.
The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.
The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.
As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data.
This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes.
Person Specification:
Essential
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Knowledge of the VCFSE sector and/or Social Prescribing
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Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills)
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Experience of administrating/managing membership systems or other databases
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Knowledge of GDPR and other Data compliance requirements
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High-level numeracy, logical reasoning, accuracy and attention to detail
Desirable
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Comfortable working with large, complex data sets and identifying trends and data quality issues
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Strong Microsoft Excel skills, and experience with data visualisation tools
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Experience in the charity, health, or public sector
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Ability to work within a busy environment and effectively prioritising and managing own workload
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Ability to manage working relationships with external partners & providers
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Experience in training & upskilling colleagues (particularly in data management, systems & processes)
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Affinity with NASP’s Values as defined in the NASP Strategic Plan
Responsibilities:
CRM and Systems Management
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Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.
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Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience.
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Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required.
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Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work.
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Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.
Data Management
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Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks.
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Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use.
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Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports).
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Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation.
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Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.
Systems Integration
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Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective.
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Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities.
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Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned.
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Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively.
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Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.
General
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Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach.
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Work with teams across the organisation to help ensure we are delivering business objectives.
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Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary.
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Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems.
Reporting To: Strategic Projects Manager (International, Arts & Grants)
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
