Head of business development development policy and practice jobs
The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.
Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.
As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.
Fundraising at the Sutton Trust
We are seeking a dynamic and confident Philanthropy Manager to join our high-performing fundraising team. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030/31 will continue this fundraising trajectory to increase income to £12m. With a growing portfolio of philanthropic income from individuals – currently accounting for c.£1.2m – there is considerable enthusiasm and opportunity to build upon existing relationships and establish new ones in support of the work of The Sutton Trust.
Our fundraising approach will continue to focus on major gifts, harnessing and increasing our networks, and multi-year partnerships to leverage a range of drivers to secure philanthropic support. We anticipate utilising the structured giving schemes designed for our individual supporters to build a robust pipeline for future major gifts. This will include a focus on building out our newly refreshed Fellowship scheme and, importantly, working with the Head of Philanthropy to implement a segmented fundraising campaign with our 40,000 strong alumni community. Additionally, there is significant opportunity to build upon recent successes and further develop our approach to legacy fundraising.
Main duties
New Business
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Managing and growing the Trust’s Fellowship scheme through scoping, developing and securing new four and five-figure gifts from individual supporters, working closely with the Director of Development, Head of Philanthropy, and senior volunteers appropriately to secure and steward.
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Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors at all levels, including utilising the CRM, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as prospects research of philanthropists with an active interest in education/ social mobility.
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Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy – including identification, due diligence, qualification, and creating briefings and outreach plans.
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Work with the Head of Alumni Engagement to proactively identify Sutton Trust alumni with the capacity and inclination to support our work, developing meaningful relationships, identifying relevant opportunities to deepen their connection to the Trust, and influencing alums to start and continue their giving journey.
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Work with the Head of Fundraising Operations and Head of Philanthropy to design, implement, and promote a low-level online giving journey, including automated stewardship activation.
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Supporting the Head of Philanthropy to implement a compelling legacy campaign.
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Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations.
Account Management and Development
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Manage and grow the Trust’s Fellowship major donor scheme, creating meaningful, mutually beneficial and long-term relationships.
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Create meaningful and personalised donor plans for your portfolio, including reporting, regular written updates and in person meetings where appropriate.
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Working with the Director of Development and Head of Philanthropy to support the stewardship and management of the Board, and other major donors.
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Be accountable for achieving individual agreed income targets, looking for opportunities to grow funding and diversify philanthropic income.
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Support the Head of Philanthropy in developing high-quality Fellowship and philanthropy collateral and communications.
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Take responsibility for all elements of event management for individual donors, including creating, planning and managing events that create meaningful experiences for donors. This may include drinks receptions, small private dinners, panel events, and programme visits.
Fundraising, Line Management, Finance and Reporting
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Effectively line manage and coach the Philanthropy Assistant, supporting their development as a fundraiser.
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Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects.
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Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.
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Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, donor record keeping, and reporting for philanthropic income.
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Working closely with colleagues, provide philanthropy fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice when working with individual supporters.
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Ensure you and your line report appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
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Stay up to date with philanthropy fundraising best practice, embedding it across the Philanthropy team’s work, and keep abreast of developments and opportunities within the wider fundraising space.
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Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have experience in:
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Experience building and managing donor relationships with individuals giving four-figures and above per annum in a philanthropy team or other fundraising capacity, and through structured giving schemes.
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Experience of all elements of the cultivation cycle, including prospect research via multiple sources, to develop a prospect pool of individual supporters.
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Experience of working with key senior colleagues across an organisation to secure major gifts and steward relationships, including making the ask for five-figure gifts.
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Experience of managing meaningful donor events and experiences, from concept to delivery.
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First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings.
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Excellent verbal and written communication, including the ability to write persuasive and engaging funding collateral, and to network with Sutton Trust stakeholders and donors to inspire and encourage giving.
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Experience of building or inputting into donor strategy and planning.
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Experience of managing line reports, including effective supervision, feedback and development.
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Experience with working with membership groups such as alumni, implementing online-giving schemes and supporting legacy campaigns (desirable).
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Strong analytical skills.
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Knowledge and experience of the education and/or not-for-profit sector.
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Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (i.e. donor-advised funds, family foundations etc).
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Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships
We are also looking for an individual who:
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Sympathetic to the aims of the Trust and our mission to increase social mobility.
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High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity.
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Strong communicator, skilled at persuading others through writing and conversation.
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Excellent attention to detail.
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Able to multi-task and prioritise multiple funder relationships.
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Able to work independently and as part of a team.
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £42,025-£48,000
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
Interviews
Applications should reach us by 10am, Monday 18th May, with first round interviews held with first round interviews held on Wednesday, 27th May, and second round interviews held on Tuesday, 2nd June. Both rounds will be held in our London office.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Thank you!
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).
The role and responsibilities
As New Business Lead for UK schools, you will play a pivotal role in growing our school partner base which will enable us to support even more young people with making informed decisions about their next steps.
You will need to be target-driven and proactive. While you will be fully supported by the UK schools team, you will also have the autonomy to lead your own campaigns and projects.
Your key responsibilities:
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Strategic Outreach: Design tailored campaigns to engage Headteachers, Careers Leads and Trust Executives in a smart and compelling way.
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Lead Generation: Communicate with non-partner schools and colleges to explain how Unifrog supports student outcomes and Gatsby Benchmark and PSHE compliance, and secure online demonstrations for our Area Managers.
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Inbound Lead Management: Act as the first port of call for all new partnership enquiries from individual schools, colleges and Multi-Academy Trusts.
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Collaboration: Work closely with our UK schools team to understand regional challenges and identify how your outreach can best support the growth of their specific territories.
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Data Analysis and Reporting: Generate custom reports on our CRM database to identify opportunities for growth, cleanse Mutli-Academy Trust accounts, and analyse campaign performance.
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Market Intelligence: Develop an in-depth understanding of the UK ed-tech landscape and the evolving statutory requirements for careers guidance in schools.
Working together
You’ll be working with the UK schools team, and line managed by the Head of UK Sales. You’ll work closely with our Area Managers, and also have the opportunity to work with other teams across the company, including UK Primary Schools, Marketing, Employers and HE.
What we’re looking for
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Highly motivated to reach and exceed personal and team targets
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Experience within the field of sales development or a willingness to develop in this area
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Very personable with strong communication skills (both written and verbal)
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Well organised and efficient
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Tenacious and resilient
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Excellent attention to detail
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Interest in the education sector and careers
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Comfortable working both as part of a team and independently, and able to take the initiative when required
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Proactive attitude and willingness to get stuck in
You don’t necessarily need experience in similar roles to apply - if you don’t have relevant experience, we look for readiness and ability to learn. If you’re unsure, please feel free to get in touch.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£34,625 per annum (pro rata) (Grade A), plus commission on demos booked. OTE £41,000.
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Full time.
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Fixed term contract - 12 month maternity cover.
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Work remotely or in our London or Edinburgh office.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Start date: no later than w/c 20th July.
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If you require reasonable adjustments, or want to discuss any details about the role before applying please contact our Recruitment Lead (details on our jobs page).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00am (BST) on Monday 11th May 2026.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below.
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Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Tell us about a time when you successfully turned an objection into an opportunity. What were your strategies, and what was the outcome? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone call tasks will be held throughout the application window. Video call interviews will be held w/c 18th May 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI in applications here.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Thank you!
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Legacy giving is a vital and growing part of Greenpeace UK's fundraising programme, generating £5–7.5 million each year and playing a crucial role in securing long-term, sustainable income. Following a recent step-change in investment, there is now a significant opportunity to accelerate growth and position legacy giving more centrally across Greenpeace UK’s fundraising and supporter engagement.
This role is central to Greenpeace UK’s legacy programme, managing a varied caseload from straightforward estates to complex and high-value cases. As a newly created position, it brings legacy administration fully in-house and will play a key role in ensuring income is realised in full, accurately managed, and delivered in line with best practice.
As Legacy Case Manager, you will:
- Manage a caseload of residuary, pecuniary, life interest, discretionary, and high-value legacies, including contentious cases
- Lead on the preparation, monitoring and reporting of the legacy income budget and mid year forecasts, working closely with Finance and Fundraising colleagues to provide accurate, timely projections and variance analysis
- Work closely with internal teams and build effective external relationships with solicitors, executors and families to support positive outcomes
- Identify and resolve complex issues involving probate, trusts, tax, property, or litigation
- Represent Greenpeace UK externally with professionalism, fostering constructive relationships with pledgers, executors, solicitors, and sector peers
- Ensure compliance with relevant legislation, Charity Commission guidance, and ILM best practice
Essential skills and experience:
- Substantial experience in charity legacy and estate administration, both contentious and non-contentious
- Significant knowledge of probate, trusts, tax, and property issues relevant to legacy casework
- Strong understanding of sector best practice in legacy administration and charity law
- Proven ability to manage a high-volume and varied caseload to deadlines
- Excellent organisational skills and attention to detail
- Diplomacy, empathy, and resilience in handling contentious or sensitive cases
- Ability to work independently, prioritise effectively, and manage competing demands
A legal, probate, or legacy administration qualification is advantageous but not required.
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link contained within the applicant pack.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.
This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.
You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.
Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.
Key responsibilities:
- Leading daily operations across the bike shop and café
- Managing a small team and supporting volunteers
- Driving sales and working towards financial sustainability
- Delivering excellent customer service and building local relationships
- Supporting on-site training and development activity
What we’re looking for:
- Experience managing a service, project or small business
- A hands-on approach and confidence taking ownership
- Strong organisational and people management skills
- A commercial mindset with a passion for social impact
You don’t need to be a bike expert — just a willingness to learn.
What we offer:
- The chance to build and grow a new social enterprise
- A supportive and friendly working environment
The client requests no contact from agencies or media sales.
Thank you!
Head of HR
Looking to give back to the community or step into a meaningful part‑time role as you approach retirement? We’re Herefordshire Mind your local mental health charity with around 50 staff, and we’re seeking an experienced Head of HR to provide supportive, hands‑on guidance in just 8 hours per week.
About the Role
- Lead HR advice for managers and the CEO
- Oversee policies, recruitment, onboarding, and ER matters
- Support wellbeing, culture and mental‑health‑informed practice
- Hybrid, flexible working
About You
- CIPD Level 5+ or equivalent HR experience
- Confident, compassionate, and able to work independently
- Passionate about making a positive community impact
Perfect for someone wanting to use their expertise in a rewarding, flexible role.
Please refer to the attached Job Description for more information.
Applications will close on the 8th of May.
Interviews will take place in 18th of May.
The client requests no contact from agencies or media sales.
Thank you!
The Talent Set are delighted to be partnering with Our Future to recruit their new Head of Scaling (Maternity Cover)
Our Future is a growing organisation working to put communities in control of their town’s future. We support local people to shape a shared vision, drive change from the ground up, and unlock long-term funding while influencing national policy to better support community-led change.
Having started in Grimsby and expanded to Rochdale, we’re now building a national movement.
The Role
As Head of Scaling (maternity cover), you’ll lead delivery of our plans to scale impact, including the growth of the Our Future model nationally, supporting towns to adopt via diverse scaling delivery models, and the delivery of tools and products to support this work.
You’ll support the infrastructure, partnerships and programmes that help towns take control of their future. This is a hands-on leadership role that blends strategy and delivery. You’ll work alongside others to turn ambition into action and build something that lasts.
This role begins with a handover period working alongside the current Head of Scaling, with a focus on getting up to speed with Our Future's newly developed scaling strategy and preparing for its delivery. From May 2026, the organisation will be transitioning from strategy development into active delivery- and this will be the primary focus of the cover period. The incoming Head of Scaling will play a central role in driving that transition forward, turning plans into action across all areas of the scaling programme.
Key Responsibilities
- Delivering Our Future’s scaling plans, including identifying new locations, developing pathways and offers for towns, and supporting pipeline activity
- Testing, iterating and piloting delivery models, including preparatory work for new approaches such as cohort delivery and capturing learning for replication
- Building and maintaining strong relationships with local authorities, national partners and funders
- Developing and sustaining a network of expert partners across civic participation, investment, community business and place?based change
- Lead the codification and scaling of Our Future’s model, ensuring tools, products and learning are embedded and shared effectively.
- Contribute to wider organisational priorities, supporting business development, collaborating with key internal stakeholders, and strengthening learning and impact across the organisation.
Experience & Skills
You will bring:
- A strong track record of delivering complex, multi?stakeholder programmes across multiple locations
- Experience turning strategies into practical tools, playbooks or learning models for diverse audiences
- Proven partnership?building experience across UK public, private and community sectors
- Strong communication skills across a range of audiences and channels
- A test?and?learn mindset, balanced with delivery focus
Knowledge & Understanding
- Understanding of social investment, grant funding or sustainable income models
- Experience in community development, civic engagement or place?based regeneration
- Familiarity with the UK policy and funding landscape
- A strong belief in the potential of people and places to drive change
Personal Qualities
- Proactive, delivery?focused and comfortable with complexity
- Self-starter with entrepreneurial energy
- Relational and grounded, with the ability to build trust and long term relationships on behalf of the organisation
- Strategic thinker who can also deliver operational detail
- Optimistic, pragmatic and adaptable
- Values?driven and aligned with Our Future’s joyful, generous and action?oriented culture
What We Offer
- We offer the ability to work compressed hours in a 4-day working week, with a focus on high quality delivery and outcomes not hours. We prioritise wellbeing and flexibility, but we’re also a small and agile team. When key moments or deadlines come around, we all pitch in and support each other
- 25 days’ holiday + bank holidays
- 10% employer pension contribution (3% employee)
- Flexible, values-driven working culture
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button.
Please Note: All speculative/ direct CVs sent will be forwarded to The Talent Set for review.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
JOB PURPOSE
The Business Analyst will strengthen how we work by improving processes, systems, and the way we use data. This is a hands-on role, working closely with multiple teams across the organisation to identify challenges and develop solutions that are practical, proportionate, reflect the day-to-day realities of the working environment and are aligned with our values. The role requires someone who is a great communicator, has a consultative approach and can quickly build trust with staff and the senior leadership team. They will be able to balance what is an ideal solution with what is feasible in a charity context. The role will contribute to our mission to prevent and end homelessness by ensuring our systems, processes, and data are aligned with strategic priorities and delivery goals.
MAIN DUTIES
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Collaborate with teams across Service Delivery, Finance, People Services, Income Generation, and senior leadership to identify operational needs, understand challenges, and shape improvements
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Facilitate workshops and consultation events to build a shared understanding of needs and challenges
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Co‑produce delivery excellence standards with people who use our services, ensuring their experiences and insights help shape how we design, assess, and improve our work.
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Document and analyse current workflows across and within teams and identify where improvements can be made.
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Translate organisational needs into clear, actionable proposals for system or process improvements.
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Lead organisational change arising from the analysis, working with managers and staff to plan improvements, coordinate implementation, and ensure changes are mainstreamed across the organisation.
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Work with the Data and Evidence Manager to improve data collection and reporting, ensuring that it supports changes to processes and workflows.
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Support the development of dashboards or tools that help track impact and performance.
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Support staff through clear communication, documentation and training
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Work closely with our IT Team to ensure systems meet user needs.
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Manage user testing of any new systems
GENERAL RESPONSIBILITIES
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Working with the Head of Strategy and Evidence to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage
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To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
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To participate in regular supervision and appraisal to help identify job-related development and training needs.
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To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
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To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
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To always undertake your role in a professional manner maintaining a high standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
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Undertake any other duties that may be required which are commensurate with the role
PERSON SPECIFICATION
Our vision is of a society where homelessness no longer exists and everyone has a place to call home.
The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities.
DESIRED EXPERIENCE
E1 Proven experience as a business analyst or similar role
E2 Staff Training and stakeholder engagement
E3 Excellent written and oral communication skills
E4 Experience of co‑production or involvement methods with people who use services (desirable)
DESIRED KNOWLEDGE
K1 Strong understanding of how organisational functions (e.g. service delivery, finance, HR) operate and interact
K2 Familiarity with systems such as CRM, case management, and finance platforms
K3 Awareness of project lifecycles and change management principles
K4 Familiarity with Excel, Power BI, or similar tools
K5 Understanding of the housing and homelessness (desirable)
The client requests no contact from agencies or media sales.
Thank you!
Circa £70,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of the Portfolio Management Office (PMO).
In this pivotal leadership role, you will provide strategic direction, governance and oversight of UNICEF UK’s portfolio, ensuring our most important initiatives are prioritised, sequenced and delivered effectively. Sitting within the Strategy Directorate, the PMO acts as the organisation’s centre of excellence for portfolio management, strategic delivery, governance, assurance and financial oversight, working closely with Directors and senior leaders to enable informed decision making and successful delivery of our strategy.
We are looking for an experienced portfolio or PMO leader with a strong track record of operating at senior level in complex organisations, bringing confidence in governance, prioritisation, delivery oversight and change leadership. You will be an excellent relationship builder, comfortable influencing executive stakeholders, and able to balance strategic thinking with pragmatic delivery discipline. Experience of leading teams, embedding standards, and improving confidence, visibility and accountability across a portfolio is essential.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Monday 4 May 2026.
Interview dates: Week commencing 18 May 2026 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Registered Charity
1 - 5
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract
Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.
We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.
About Family Action & the Role’s Impact
Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.
If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.
We Want You to Apply — Even If You Don’t Meet Every Requirement
Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.
People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.
Benefits:
- 30 days’ annual leave (pro rata) plus bank holidays
- Up to 6% matched pension contributions
- Flexible working options from day one
- Enhanced paid sick leave and paid family leave
- Eye care and flu-jab vouchers
- Cycle to Work scheme
- Ongoing professional development and high-quality training
Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)
All appointments are subject to satisfactory Safer Recruitment checks.
Our Commitment to Equality, Diversity & Inclusion
We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.
Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.
We will reimburse reasonable travel costs for in‑person interviews.
Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.
We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
The client requests no contact from agencies or media sales.
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We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.
As Head of Housing Support, you will:
Lead & Inspire
- Provide strategic leadership for Housing Support Services across the UK.
- Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
- Embed a culture of collaboration, high performance and trauma‑informed practice.
Drive Operational Excellence
- Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
- Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
- Oversee tenancy management, rent setting, arrears management and income recovery.
Shape the Future
- Influence policy, develop best‑practice procedures and contribute to organisational strategy.
- Build strong partnerships with local authorities, housing developers and external stakeholders.
- Represent Life at networking events and act as an ambassador for the charity.
Lead with Purpose
- Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
- Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
- Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.
About You
We’re looking for someone who is:
- A values‑driven leader committed to Life’s mission and vision.
- Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
- Skilled at leading high‑performing teams and developing individuals.
- A confident communicator with excellent relationship‑building and presentation skills.
- Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
- Highly organised, strategic, creative and able to work under pressure.
- Passionate about trauma‑informed practice and delivering outstanding client outcomes.
Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £45,655 per annum
Hours: 35 hours per week, 5 days per week
Location: Home Based with Extensive Travel across Midlands and South East
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
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Join SEL Mind’s Counselling Service at an exciting time of growth and development, and help improve quality of life for people experiencing mental health problems in the borough of Greenwich.
As Counselling Service Manager, you will co-lead a high-quality counselling and psychotherapy service rooted in our communities and guided by our values: Inclusive, Responsive, Evolving and Together. You will help ensure our offer is accessible and welcoming to our diverse communities, and responsive to each person’s unique needs, histories and aspirations. You will provide co-leadership and day-to-day operational oversight over the counselling service, including clinical supervision for paid staff and volunteers.
Working alongside the Clinical Lead, you will uphold robust clinical governance, safeguarding and risk management, ensuring consistent ethical practice and high professional standards. You will lead the design and implementation of systems that support safe, effective and efficient service delivery, and use data to evidence impact and support reporting to commissioners and funders.
Where appropriate, you will hold a clinical caseload and deliver counselling or psychotherapy for clients with complex needs and multiple disadvantage, drawing on evidence-informed and trauma-informed approaches. You will model reflective practice, cultural humility and a strong client focus.
Additionally, you will be able to think strategically to develop new and existing services that meet the needs of service users. With a strong outcomes-focused and data-driven approach, you will lead on the design, implementation and delivery of systems that support the effective operation of services. You will have strong interpersonal skills that will allow you to build good working relationships with clients, volunteer and paid staff members and stakeholders.
This is an office-based role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 3rd May (11:59pm)
Likely interview date: Tuesday 19th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here.
Registered Charity
101 - 500
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
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Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
If you are passionate about driving change through policy and influencing and you want to play a pivotal role in improving the lives of people with cystic fibrosis (CF) join us as our next Policy and Public Affairs Manager and help shape a future where everyone with CF can access the treatments and care they need.
In this impactful role, you will lead the delivery of our policy and public affairs work across a defined portfolio, with a strong focus on ensuring people with CF have access to life-changing treatments and improving standards of care across the UK for people with CF – both now and in the future.
Working closely with the Head of Policy and Public Affairs, you will turn strategic priorities into compelling influencing plans and high-quality policy outputs. You’ll ensure our voice is heard where it matters most – across government, healthcare systems, and key stakeholders – to drive meaningful improvements in outcomes for people living with CF.
In this role, you will take ownership of:
- Leading the development of robust, evidence-based policy positions
- Designing and delivering effective public affairs and influencing strategies
- Building and managing relationships with key stakeholders and decision-makers
- Ensuring our work is grounded in the lived experiences of people with cystic fibrosis
You will also line manage one Policy and Public Affairs Officer.
This is an opportunity to combine strategic thinking with hands-on delivery, using your expertise to influence real change in a highly respected health charity.
If you are an experienced policy and public affairs professional with a passion for making a difference, we’d love to hear from you.
We offer a range of benefits including flexible working, 30 days annual leave plus recognised bank holidays, contributory pension scheme, healthcare cash plan, shopping discounts club, enhanced maternity/adoption pay, free tea and coffee in the office, employee assistance programme and opportunities for learning and development.
This is a UK based role and offers a flexible location; however, if London office-based, a minimum of 40% working hours per week in the office is required. If home-based, travel to London office will be required in line with business needs.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
Closing date and interview date
Closing date for completed applications: 11:59pm Monday 4th May 2026
Interviews expected week commencing w/c 11 May 2026
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
How to apply
Before applying, please ensure you read the job description attached, for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now’.
No media or agencies please.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-227 918
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Business Manager
Location: Kendal, Cumbria (with regular travel across Cumbria and to our site in Carlilse)
Salary: £42,830 per annum, plus 9% pension contribution.
Duration: Full-time (35 hrs per week) fixed term for 3 years (with possibility of extension).
The role offers a unique opportunity to lead the business development and management of the Trust’s consultancy (Cumbria Wildlife Consulting (CWC)) and commercial plant nursery, ensuring they together provide a high-quality integrated service, meet financial targets, and align with the Trust's mission to protect and restore Cumbria’s natural environment, and inspire action.
Since 2023, the Trust has run a semi-commercial nursery at its Gosling Sike site near Carlisle, providing local provenance, peat-free plug plants for use in our projects, but also selling to partner organisations. The Trust has recently secured funding to expand its operation, increasing capacity and enabling more efficient production.
In addition to the above, the role will also build new, high-value strategic partnerships and business relationships with a focus on identifying and developing new business opportunities within the nature economy.
What we are looking for:
An individual who is enthusiastic and passionate about delivering nature’s recovery in Cumbria, but who is also business-minded with a proven track record of working in a commercial environment. They should possess the relevant skills, experience and confidence to grow new business ventures, taking them to the next stage. Applicants should be self-motivated, organised and have experience of leading teams both remotely and in person. A full driving licence and access to a car with business use insurance are desirable.
CV’s will not be considered.
To apply, please click on the link below.
Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.
The client requests no contact from agencies or media sales.
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As the Interim Director of Services, you will join our Leadership Team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.
The successful candidate will bring strong operational leadership and a deep understanding of mental health services. They will be committed to building trusted, empowered teams and strengthening authentic partnerships that reflect the diversity and needs of our local communities.
The Interim Director of Services will have overall responsibility for the strategic oversight and operational management of MindTHNR services, ensuring services are user-led, safe, evidence-based, and sustainable. Working as part of the Leadership Team and reporting directly to the Chief Executive, you will champion the internal culture at MindTHNR, specifically driving forward our commitment to being a truly anti-discriminatory and inclusive organisation and creating space for honest conversations and feedback.
We are looking for a candidate who has demonstrable experience in a senior operations role and is excited by the challenge of leading high-impact and successful operations teams.
Registered Charity
51 - 100
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
This is a dynamic, strategic role and as Head of Therapeutic Services, you will exercise person-centred clinical responsibility for Woman’s Trust (WT), counselling, groupwork and other therapeutic services.
Reporting to the CEO, this role will oversee the day-to-day delivery of seamless, highquality service across all of our client-facing provisions. You will support the CEO to ensure the future development of WT by leading the frontline staff team in the provision of high-quality, relevant and safe services to survivors of violence and abuse in line with WT’s aims and principles.
As Head of Therapeutic Services, a member of the Senior Leadership Team, you will work closely with colleagues across WT, to plan and implement quality improvement plans in order to deliver outstanding services in an efficient and cost-effective manner. This role will deputise for the CEO when necessary.
Working with key stakeholders to ensure that WT counselling services are delivered to a high professional standard, in accordance with the BACP Ethical Framework and the person-centred approach.
Leading on the development of new opportunities for the enhancement and expansion of WT counselling services, on the clinical representation of WT services to external bodies and involvement in campaigning for the improvement of services for women experiencing DA, and to be the safeguarding lead for WT.
Hours: Full-time, 35 hours per week.
Contract: Fixed-term contract as dependant on funding.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 1st May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
