Head Of Campaign Delivery Jobs in Belfast

About the role:

This is an exciting new role, leading the new digital team of five in Kinship. We’re developing a new website alongside the delivery of a brand-new training service for kinship carers.

The focus for your team is to build a brilliant website and digital products which meet the needs of our kinship carers and our other key audiences. We’ve already launched Kinship Compass, our online information hub for kinship carers and part of the new website redevelopment will be to create one seamless experience and integrate both.

You’ll manage Content Designers who will create user led content for Kinship Compass (online advice and information) and our training service – creating online content and workshop content. They will work closely with subject experts across the organisation.

You’ll provide digital leadership, increasing our digital capabilities across the organisation by driving innovation. Identifying opportunities to leverage gen AI and machine learning to develop our online services and content. 

We’re looking for someone who is curious about using digital to support and enhance our services for kinship carers. And you’ll use data and insight to do that, continually optimising user journeys and experiences.

Our influencing, campaigning, research and policy work is core to changing the system for kinship carers and our new website needs to support the strategic objectives for these audiences. Working with our fundraising team, the right person will support the team to create better supporter journeys.

We have just been awarded the Department for Education contract to deliver high quality training to kinship carers across England. You will work closely with the Advice, Training and Information team to ensure kinship carers are able to book online or face-to-face training through our website without friction.

This is a new role and team so you will need to be someone who is comfortable with a high level of ambiguity and who is able to build high performing and effective teams quickly.

Working collaboratively with colleagues across Kinship and in cross-functional teams will be to be a key strength. You’ll need to be curious, detail orientated with an improvement mindset.

A new Associate Director of Advice, Training and Information will set up and embed a new Knowledge Board, which you will also co-own. The board will develop a new taxonomy which will form the framework for all content (including online) to support kinship carers as they become and live as a kinship carer.

You’ll be supported by an ambitious and supportive executive team and will join a high performing senior management team.

What we’ll offer you

Kinship offers 30 days' annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

To apply: 

Please apply by submitting a CV and answering five short questions via BeApplied. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question.

Once this has been completed, all of your application will be reviewed together and discussed by the shortlist panel.

If we invite you for interview, we will ask you to share a portfolio of work (if you have one), please don’t worry if you don’t. You will have a maximum of 250 words per answer.

1. Describe how your experience and values are a good fit for this role
2. If you were offered the role, what would you prioritise in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role?
3. Describe a time when you’ve developed a new process or system to improve ways of working across teams.
4. How would you ensure your team are motivated, high performing and happy in their role?
5. When being briefed to produce a digital strategy, what are the key questions you would want answered?

Key Dates

Application deadline: Monday 4 December at 9.00am

1st stage interviews: Friday 8 December 2023 (online)

2nd stage interviews: Tuesday 12 December 2023 (Vauxhall office)

About Kinship:

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voice and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

We are looking for a strategic team leader with energy and experience of leading through change – someone who has a passion to achieve Home for Good’s mission to find a home for every child that needs one. You will need to be able to lead a team of staff and volunteers to better evidence impact and learning from our core business activity and ensure we’re on track to achieve our desired impact for children. You will be joining Home for Good at an exciting time as we celebrate our 10-year anniversary, launch an 18-month integrated campaign and embed a new digital strategy to improve our reach and impact to better tackle the scale of the problem we seek to address.

Location: Remote / Hybrid - with occasional travel to either London or Wareham, Dorset

Contract: Fixed Term Contract for 12 months

Hours: 37 hours per week (1fte)

Salary: Grade D, salary range £32,359 to £36,698, depending upon experience, plus 8% employer pension contribution

We are looking to hire a Senior Communications Officer to join our Communications and PR team to assist the development and delivery of the regional communications and PR strategy, ensuring Butterfly Conservation’s messages and campaigns are effective across all regions.

Working closely with regional teams and branches, you will have a passion for delivering engaging content with a good understanding of conservation and fundraising communications and PR. Proven exceptional written and oral communication skills are required, along with the ability to develop effective working relationships with both internal and external contacts.

If you are excited about the prospects of working for a leading wildlife charity, please read through the job description and person specification, to see if you have the right skills to join the team.

Candidates must have the right to work in the UK.

Closing date: Midday on Wednesday 13 December 2023

Interviews will take place on Friday 5 January 2024

We believe our work has never been more important.

Wildlife is in steep decline across the UK and over three-quarters of butterflies and two-thirds of moths are declining. We recognise it needs a great team with a wide variety of skills to tackle the problems facing butterflies, moths, and the environment.

Our staff and volunteers are proud to be part of Butterfly Conservation and are dedicated to making a difference to the environment we live in. We understand the importance of maintaining and expanding our expert and valued team of people and offer a range of roles located all over the UK, from the peat bogs in Scotland to the post room in Dorset.

You may also have experience in the following: Communications Manager, Communications Officer, Digital Officer, Membership Officer, Project Management, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Marketing Management etc.

REF-210 094

Salary: £40,000

Hours per week: 35 hours per week as a 2-year fixed appointment. Home-based role with opportunity for flexible working pattern. 

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday. 

Headline: New Ambitions for Membership at NCT 

About the role 

At NCT, our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future.

We are the charity that supports people as they become parents.  

We’re here to support every parent and their unique experiences of pregnancy, birth, and early parenthood. No exceptions. This means tackling the top challenges facing new and expectant parents today head on – overstretched maternity services, disparities in quality of care, the crisis in postnatal support, and the rising cost of living. Getting this right will have far-reaching benefits, not just for parents, but also for babies, children, families, and our whole society.

We’re recruiting a Senior Membership Manager to lead the review and revitalisation of our current NCT Membership programme as one of our 2023-25 ‘For Every Parent’ strategic commitments. You will help build an ambitious growth strategy that attracts, engages, motivates and retains members to be part of the NCT community and considers how we can best continue to serve our valued membership base.

This is an opportunity for a creative self-starter to make your mark! We’re looking for someone with track record of building and leading a large membership programme (or equivalent) in an impact-driven environment. We want to hear about your background, ideas and enthusiasm for delivering impactful supporter experiences that generate engagement and loyalty. Please visit our NCT for further details on job description.

We are taking positive action to increase diversity throughout our charity, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.  

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.  

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment. 

Please apply for the role via our careers page on our website to apply directly. 

Closing date: Monday 11th December 2023 

The Membership and Events Manager will be responsible for delivering Air Ambulances UK’s membership offering and events playing a pivotal role in supporting and expanding membership.

Membership and Events Manager
Location: Home-based in Bristol or Midlands
Hours of Work: 30 - 37.5 hours (Monday to Friday)
Contract: Permanent, Full Time
Salary: £30,000
Reporting to: Head of Income Generation
Direct Reports: Membership and Events Officer

Air Ambulances UK

Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post

The postholder will be responsible for AAUK’s online digital community the Members Hub, developing additional membership benefits and creating a Membership Development Strategy. Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at Helitech, Emergency Services Show and other relevant events.

The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.

Key Responsibilities

Events

• Responsible for the delivery of AAUK’s Annual Conference and Awards of Excellence including managing key suppliers, delivering the speaker programme and managing income/expenditure.
• Creation of a sponsorship pipeline for key events in collaboration with other members of the Income Generation team to ensure all opportunities for sponsorship are maximised.
• Ensure maximum benefit from AAUK’s attendance at events such as The Emergency Service Show and Helitech.

Membership

• Creation and management of a varied membership pipeline to support the expansion and diversification of membership.
• Working in collaboration with other organisations and partners to further develop the current membership offering to include additional benefits.
• Develop a Membership Development Strategy to underpin membership activities to support membership satisfaction and growth.
• Respond effectively to member enquiries, providing timely and accurate information, advice and guidance as needed.
• Responsible for all membership materials.
• Responsible for ensuring accurate membership information is recorded on AAUK’s CRM.
• Ensure membership engagement in key AAUK campaigns such as Air Ambulances Week.

Members Hub

• Ownership of the AAUK Members Hub, the digital community for members including the ongoing development of the platform.
• Identify new functionality and opportunities to develop the Members Hub to maximise engagement from and benefit to members.
• Provide relevant content, moderation and identification of key trends and areas of positive and negative member feedback within the Members Hub.

Other

• Represent and be an ambassador for AAUK.
• Work to support AAUK‘s vision, purpose, values, goals, and priorities.
• Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
• Report and present to the AAUK Board when necessary.
• Support and promote diversity and equality of opportunity in the workplace.
• Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.

Commitment to Diversity & Inclusion:

AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

No agencies please.

About us 

Myeloma UK is the only organisation in the UK dealing exclusively with the incurable blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

About the role

 This is a new role within the Philanthropy and Strategic Partnerships team responsible for developing and leading our major donor programme. Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to increase income from £5m to £10m by 2028. This position will play a critical role, working alongside the Head of Philanthropy and Strategic Partnerships to double the income we raise from major donors and family trusts by securing 5-6 figure grants for a range of innovative and life changing programmes – including patient and family support, research and advocacy. The Philanthropy Manager is also responsible for managing and supporting the Philanthropy Officer in securing mid to high level donations from individuals.

The major donor programme at Myeloma UK is established - we have a strong community of existing high-level supporters and have identified significant potential donors within our community - but these opportunities have not been fully leveraged in the past. Building on this foundation, and a major fundraising Gala planned for Spring 2024, there is a significant opportunity to transform this area of fundraising and this role will be instrumental in delivering a step change in our approach. The role requires outstanding relationship building skills, and the ability to work with high-net-worth individuals, to build credibility and trust and inspire them to support Myeloma UK.

About you

You will be an experienced major donor fundraiser with the ability to secure 5-6 figure gifts and lead others to do the same. You will be a strategic thinker, who is ready to lead and implement our major donor strategy alongside the Head of Philanthropy and Strategic Partnerships.

We need someone with exceptional relationship management skills with the ability to nurture high value relationships and also work closely with senior colleagues, Trustees and other volunteers to build deep and long-lasting donor relationships. It will be crucial to work closely with colleagues across the charity to identify fundraising priorities, develop fundraising propositions and involve them in the cultivation and stewardship of key relationships.

You will be a skilled communicator and negotiator with the ability to communicate complex scientific information in an engaging way. We need someone who can build relationships from scratch, uncover donor motivations and convey the importance of Myeloma UK’s work to inspire support.

 How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us a CV that sets out your career history, with key responsibilities and achievements together with a covering letter telling us more about you and what you think makes you a good candidate for this role.

Applications close on Sunday 10 December. Interviews will be held remotely w/c 18 December 2023. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Marketing Lead

Salary: £34,237 - £38,235

About Voice 21 

Tackle a vital challenge, with great people. Voice 21 exists to transform young people’s learning and life chances through talk. We are aiming to be working with 2,000 schools by 2025. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

In July 2023, the Labour party announced its commitment to prioritise oracy and speaking lessons as part of its future mission for education. As a result, oracy’s impact is becoming recognised, with the topic and Voice 21 appearing on the front pages of the national newspapers. 

About the role

Voice 21 is an agent for change, a thought leader in the oracy space, and a continual professional development partner to schools. We’re really clear about the impact oracy has on young people, especially those experiencing economic disadvantage, and we have established strong brand awareness in the space. 

This year, we’re launching direct marketing to schools. Your role is to help position and market the Voice 21 membership (our product) to paying schools (our customer) and tell the story of oracy across the buyer journey. You’ll generate leads for our new business team to sign up and help position our services for long term impact.

What you’ll achieve in your first six months

• Build the foundations and take ownership of demand generation for Voice 21 and create campaigns that convert well, are imaginative, and educate and delight schools

• Build up a digital ecosystem of landing pages, webinars, content and collateral 

• Define and refine how we use copy and email marketing to capture new leads

• Understand and develop how we to talk to schools about oracy and what makes them tick

• Become a whizz on Hubspot and able to use it to convert leads

About you

• Experienced in B2B marketing, ideally in education or public sector for 3+ years

• You’ve planned and delivered marketing strategies and know what industry-leading practice looks like

• You can weave channels together to create a compelling buyer journey

• Your writing teaches and inspires, you make complex concepts come to life and feel relatable

• Commercially-minded, creative and analytical, you’re comfortable digging 

into data and experimenting with ways to enhance performance

• An adventurer - you’re happy treading a new path, you’ll creatively solve problems and aren’t afraid of experimentation, failure or changing direction

• You always plan ahead and make collaboration with other teams feel seamless

• A founder’s spirit - you bring a deep sense of ownership to what you do and can see things through

Your team

You’ll report into the Head of Growth and work alongside our Events and New Business roles. Around you, you’ll draw on the skills in our Learning, Impact and Influence team, Product and Customer Success. You’ll also work with our Senior Leadership Team and founders, Alice Stott and Amy Gaunt - who wrote the book on oracy!

Application details 

To apply: Please send your most recent CV and a document answering the questions below.

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 300 words)

Please also click here to fill out our Equality and Diversity Monitoring Form

Closing date: Sunday 10th December 12:00

Interview date: Between Monday 11th December to Tuesday 19th December

Start date: by the end of January 2024

Interview process

1. Apply online and submit and optional cover letter

2. Phone call: 20 minute call with Head of Growth, Rachael Forster 

3. 1st interview: CV based interview, competency and scenario-based questions

4. Short task prior to second interview

5. 2nd and final interview: task review and culture and technical interview

Tech stack:

• Hubspot Marketing and Sales Pro

• Salesforce

• Slack

• Campaign Monitor

• Zoom webinars

Where you’ll work: Remote, with travel to our London office (Stratford) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based.

Contract: Permanent, subject to successful probation review after 3 months.

Why work for us?

We hope that we have given you a good sense of what life at Voice 21 is like and what the role entails - please see below for some more reasons to apply!

Holiday:  25 days annual leave plus additional Christmas closure period. Holiday entitlement increases are linked to length of service.

Benefits: Employer contribution to pension (5%), interest-free season ticket, cycle and technology loans and work from home allowance. 

Wellbeing: We provide an Employee Assistance Programme through Health Assured which provides all Voice 21 employees 24/7/365 support if needed.

The way we work: We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. You will also have regular opportunities to get together as a whole staff and in your team, including away days, social events and other development events.

Development opportunities: We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work. If you want to volunteer as a school governor, trustee or in some other capacity for a mission-aligned organisation we’ll support you without you needing to take annual leave.

Seeking a Senior Network Officer.  This role would suit someone with a background in membership, events and project management with an enthusiasm for engagement.

The cause

New Local is a think tank and network of councils and other organisations working to energise local government and improve public services. At the heart of our work is ‘community power’ - the belief that people should be given the means to transform the places where they live and the services they use. We believe this is key to sustainable, fairer public services and a better society for all. 

We publish research on community power. We campaign for change. And we work directly with public and voluntary sector bodies to help them hand more power and resource over to communities.

The role

In recent months, New Local’s direct work with councils and other bodies to turn the principle of community power into reality has grown considerably. We have also grown our membership and expanded the range of sessions we offer to members.

The role will require someone with the ability to support the complex logistical and administration tasks associated with our programmes to ensure they are run efficiently and to the very highest standards.

Your job will include: 

• Event planning: Excite and engage our network by meticulously designing and delivering the format, content and logistics of our events and online sessions to be of maximum impact and value to them.
• Network building: Share the magic of our network, generate interest in our events and encourage participation. You will recognise the power of our data to improve our offer to members as well as to build our communications.
• Staying fresh: Keeping up to date with the latest developments affecting local government members, their efforts to transform public services and innovative approaches across the sector.
• Production and delivery: Be the on-the-day ‘producer’ for events and online sessions delivering a seamless experience ensuring our members have a smooth, enjoyable and interesting experience from start to finish.
• Working with stakeholders: Proactively and positively work with event stakeholders, including partners, sponsors, and other team members, before, during and after events/sessions to create a vibrant network of collaboration.
• Developing ideas: Along with the rest of the team you’ll help identify new opportunities to increase participation, draw in new councils and expand our work.
• And more... As part of a small, friendly and informal organisation you'll participate in other activities including attending external events, writing blog posts, supporting the delivery of New Local’s vision and ensuring that the organisation’s profile and reputation are maintained and enhanced.

The candidate

Our ideal candidate will be: 

• A warm connector, with experience of building strong, supportive relationships inside and outside teams.
• A natural collaborator, with knowledge of the benefits of peer-learning and network building.
• A developer and deliverer, who has experience of seeing through ideas from conception to completion.
• A systematic thinker, who understands the importance of an organised approach and excellent record-keeping.
• Enthusiastic for the potential of community power with a demonstrable interest in inclusion, participatory engagement and/or local government.
• Driven by achieving change, both in terms of improving our own work and achieving New Local’s broader political and societal goals.
• Above all... we’re looking for someone with an excellent work ethic, full of curiosity and diligence. Someone who will be optimistic, supportive and fun to work with, and never be afraid to pitch in with the rest of the team.

 Location:  New Local operates a highly flexible approach to work location and welcomes applications from across the UK.

The organisation

New Local was founded in 1996. There is currently a team of 17 staff working on practice, research, communications, influencing and peer-learning with our network of over sixty councils and other partner organisations.  New Local operates a ‘work anywhere’ policy but provides office space in the UK for those who require it.  The Senior Network Officer role will sit in the Network and Events team but will work closely with other teams. The Senior Network Officer will report to the Head of Network.

We make every effort to live up to our four core values of being purposeful (i.e. focused on community power), adventurous, supportive towards colleagues and partners, and delivering excellence.

In addition to the advertised salary, we offer: 

• A minimum of 27 days’ holiday a year and ten days holiday over Christmas/New Year
• Flexible working arrangements 
• Regular training opportunities 
• A number of other benefits listed in the job description.

For further details of the role and benefits on offer, please refer to the attachments.  Full information about the role including the Senior Network Officer Job Description and Person Specification can also be found on the jobs page of the New Local website.

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team. We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them 
knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

There is no cure for glaucoma. Sight loss from the disease cannot be reversed. Eye drop treatments can be painful and awkward and can cause more distress than the disease itself. There are many different treatment options and making decisions can be confusing and difficult. By providing a range of accessible and effective support services, we want to play our part in helping people to live and stay well with glaucoma. 

As Training and Engagement Officer (Southern England), you’ll join our team of three other Training and Engagement Officers covering Northern England, Scotland/Wales and Northern Ireland. Across your region, you will be responsible for delivering our new, aspirational strategy by: 

• Hearing and being the voice of people with glaucoma across your region;
• Providing support for people with glaucoma, potentially including support groups, conferences or working with local organisations to enable them to provide support;
• Raising awareness of glaucoma, particularly amongst high risk groups;
• Training and collaborating with professionals who work with people with glaucoma.

Your high quality delivery of these services is central to our success is key in this role. You will work closely with colleagues in the wider Support Services team, including the helpline, professional engagement and health information. You will also be involved with the Communications team, especially during public awareness raising campaign weeks. 

You will deliver Glaucoma UK's outreach, training and engagement strategy in the South of England, including raising awareness among the general public, providing services for people affected by glaucoma and delivering training to health care professionals.

Position: Training and Engagement Officer (Southern England)
Responsible to:  Development Manager
Location: Home-based, with regular travel across service area & occasional trips to the charity’s Head Office in Ashford, 
Kent
Hours: Full-time, 35 hours per week - core hours of 10am–4pm
Salary: £30,210 per annum

Annual leave and benefits

• 25 days holiday per annum, plus Bank Holidays
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay 
• Funded support for learning and development

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV, covering letter, and answer a screening question. 

Interviews will take place on Thursday 14 December 2023 or the morning of Friday 15 December 2023 remotely via Microsoft Teams and interested candidates are urged to keep these times free. We will be in touch with shortlisted applicants by 6.00pm on Monday 11 December 2023

Closing date: 11.30pm Sunday 10 December 2023

What you'll be working on:

• Providing community support to individuals living with glaucoma, including establishing support groups, attending eye clinics, hosting patient conferences, encouraging the use of our information booklets and giving talks about glaucoma and Glaucoma UK.
• Delivering training to eye care professionals covering the nature of glaucoma, difficulty with eye drop adherence, eye drop dispensing aids and other treatments.
• Working with the Development Manager to deliver a programme of digital support, including arranging and hosting webinars, virtual support groups and other methods of online group engagement.
• Gathering regional insights about under-represented communities that are at higher risk of developing glaucoma-related sight loss.
• Working to raise awareness of glaucoma and Glaucoma UK among higher risk communities, and encourage regular eye tests, adherence to treatment and uptake of our services.
• Assisting the Development Manager in developing and maintaining partnerships with appropriate regional health agencies and other sight sector organisations.
• Acting as a point of contact for local organisations who are working to support people living with glaucoma.
• Providing feedback and insights to improve the effectiveness of existing services across the charity and contribute to the development of new initiatives as appropriate.
• Using Glaucoma UK’s communication systems and social media to promote regional events to maximise take-up and participation, particularly among high-risk groups.
• Writing articles as required about the charity’s outreach work for Glaucoma UK’s newsletters, social media and other relevant publications.
• Working with the Fundraising and Membership Team to ensure that outreach activity supports fundraising and membership recruitment where appropriate.
• Ensuring outreach services encourage patient involvement in research projects where appropriate.
• Liaising with volunteers as required to support the delivery of outreach services.

This job is for you if you have.....

• the ability to develop and manage a variety of relationships with different stakeholders
• excellent networking and relationship building skills to work well collaboratively
• strong written and verbal communication skills, able to engage and influence a range of audiences
• good facilitation skills and confidence in presenting to a range of audiences, including patients and professionals, digitally and face-to-face
• problem solving ability to identify the needs of different stakeholders and provide relevant support and advice
• empathy to understand the challenges and experience of people living with glaucoma and the eye health professionals working to support them
• confidence in using Microsoft Office and operating in a digital environment, including use of social media to raise awareness locally
• enthusiasm, and are pro-active, organised, able to take initiative and work autonomously and as part of a collaborative, supportive team.
• good numeracy skills, able to collect and collate data, and apply learnings to future work.
• flexibility to travel across the area of service with occasional out of office hours and overnight stay

Please note:

• This role will be remotely based in not more than 15 minutes drive from either Southampton, Winchester, Bournemouth or Salisbury (Unfortunately we won't be considering any applications for people who do not live in the regions listed here). 
• Applicants must have the right to work in the UK, a full drivers licence and access to a vehicle
• Please apply as soon as possible if you are interested in this role - we will be reviewing candidates on a rolling basis.

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

We are looking to a Fundraising Events Coordinators within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.

The Fundraising Events Coordinator will be remotely based, primarily working on the Schools Triathlon programme but also leading one university student partnerships. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 10 events in 2024 and significantly expand the series. Restless Development is also working with five universities who will be taking on the Kilimanjaro and Machu Picchu hikes in 2024. You will be managing one of these accounts, ensuring that the challenge leaders are supported to recruit a team, reach their fundraising targets and ready to take on the challenge of a lifetime! 

We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in. 

Key responsibilities

1. Deliver high-quality supporter care, supporting Triathletes and their families to register, fundraise and to prepare for their big day

• Throughout September to February, present assemblies in schools in your and nearby counties to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
• Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online;as well as with participating schools through the delivery of assemblies and in comms prior to the event day 
• Use excellent interpersonal skills, to respond to enquiries from parents and guardians on our dedicated Schools Triathlon inbox and mobile phone.
• Be able to adapt your interpersonal and relationship management skills depending on your audience (for example, pupils, parents, school contacts, corporate sponsors, and suppliers)
• Utilise our database and Excel to track and monitor fundraising activities: 
  • identify our top fundraisers to celebrate through socials and other planned activities,
  • identify our zero-pound fundraisers and with the wider team inspire them to raise funds for youth power,
• Manage offline donations at the Triathlon days and website donations to ensure that fundraising targets are met. 

2. Manage the Schools Triathlons communications; including the website, social media channels, email marketing and event day content collection 

• Develop a social media plan to engage Triathlon parents and schools and grow our following, including sharing stories from Restless Development’s programmes. 
• Manage our Triathlon social media pages throughout the year; Instagram, Facebook, Twitter, LinkedIn and YouTube. 
• Innovate and explore appropriate new content and platforms to engage our audience. 
• Lead on the marketing of our Triathlons for future growth by working with our Communications team and external videographers and photographers.
• Manage the design of the triathlete certificates, medals, and merchandise. 
• Develop an event day Restless Development stand and materials to engage families and raise the profile of Restless Development.
• Manage our schools triathlon webpage and update regularly throughout the year.
• Develop an email marketing campaign for the parents/ guardians of the Schools Triathlon participants. 
• Manage the event day content collection for each Schools Triathlon event and create content for local newspapers, host schools and websites 
• Develop a media list and share a press release with each promptly after each event
• Work with our Head of Sponsorship to ensure that our Triathlon sponsors are included in our external communications.

2. Lead on a university challenge partnership 

• Manage one university account we have secured for Mount Kilimanjaro or Machu Picchu in 2024. This includes pitching to confirm RAGs, recruitment to get students to join a hike and fundraising support calls to all participants so that they reach their fundraising targets and deadlines.
• Work with our Tanzania Hub to offer extras for those hiking Mount Kilimanjaro and may want to visit our Restless Development office and meet young leaders we work with.
• Support Challenge Leaders through in-person events and calls to ensure that they have a complete team and feel prepared to undertake their challenge.
• Liaise with a third company party who we have a partnership with and will be delivering the hikes.
• Offer other hikes/treks to corporates and individuals if appropriate.

3. Other 

• Must attend the Schools Triathlons on Sundays from 21 April to 19 May, and other occasional evening and weekend work, for which time off in lieu will be given
• Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
• Log relevant information onto Restless Development’s database, CiviCRM and use CiviCRM to strategically manage workload and report on KPIs every month.
• Undertake any other duties as requested by the Head of Philanthropy and Partnerships to support the Fundraising Teams joint mission.
• Ad hoc - evening and weekend work with partners or for the wider team, including meetings and events (time in lieu will be given).

Job title: Fundraising Events Coordinator

Location: This role will be remotely based in no more than 15 minutes drive from either Southampton, Winchester, Bournemouth or Salisbury.

Salary: £30,893 per annum

Preferred start date: as soon as possible ( December).

Length of contract: Permanent

Reports to: Fundraising Event Manager

Expected travel: Frequent travel around your county and other areas in the UK for school assemblies and university/school meetings. Occasional evening and weekend work for Schools Triathlon events in April-May and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check. 

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

• Supports managers to embed a values led culture within their team. Uses values to guide decision making and group actions.
• Is driven to generate ideas which continually improve ways of working, involving others in problem solving. Adapts style to cope with and support others through change.

Our value: HEAD - Delivers Quality. We are 100% professional.

• Strives for continual improvement against individual goals, seeking opportunities to maximise their contribution to team priorities. Supports others to deliver quality and improve their work. Takes ownership for ensuring value-for-money in the areas for which they take partial ownership.
• With guidance, takes ownership for programme elements and/or internal processes.  Considers underlying issues and Restless Values when making operational decisions.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

• Confidently leads programme elements and/or internal processes. Will typically manage one or more junior staff members and is seen as a leader amongst their peers.
• Regularly seeks feedback and evaluates own performance, creating opportunities for personal development. Develops others through proactive sharing of knowledge, skills and opportunities.

Our value: HANDS - We are in it together. We listen and learn.

• Confidently adapts their communication style to suit their audience. Is able to influence others to build shared understanding.
• Seeks opportunities to collaboratively deliver quality against team goals by building strong relationships with colleagues from across the organisation. Works with external partners to maximise mutual benefits.

Skills and experience

Essential

• Excellent interpersonal skills
• Excellent planning, organisational and logistical skills
• Public speaking and presentation experience
• Strong IT skills (inc Excel), strong numeracy skills to process financial data
• Ability to work to deadlines and balance multiple priorities
• Strong IT skills (inc Excel), strong numeracy skills to process financial data
• Ability to manage own time and work autonomously 
• Ability to think creatively and innovatively 
• Full drivers licence and access to a vehicle 

Desirable

• Interest in/ knowledge of international development
• Interest in/ experience planning/delivering events 
• Strong written communication skills
• Ability to manage high performing relationships with multiple stakeholders

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)