Head of communication jobs in milton keynes
Are you adaptable, eager to learn, and motivated by making a real difference?
We’re looking for someone with an adaptable and pro-active attitude and willingness to grow to join our dedicated Services and Partnerships team at the Motor Neurone Disease (MND) Association.
This is an excellent opportunity to develop your skills while supporting vital services that have a meaningful impact across the organisation. As our Administrator, you’ll help ensure everything runs smoothly behind the scenes, enabling colleagues to provide timely and effective support to those living with and affected by MND.
If you bring enthusiasm, flexibility, and a proactive approach, we can teach you the technical skills you’ll need to succeed.
Key Responsibilities:
- Responding to information and literature requests promptly and accurately
- Managing stock and supplies of information materials internally and externally
- Creating and maintaining records in our CRM system, and producing reports
- Sending welcome letters and GDPR consent forms to new referrals
- Handling sensitive correspondence, including condolence letters
- Co-ordinating the creation and delivery of memory, treasure, and teenage boxes
- Raising purchase orders and liaising with suppliers to ensure timely delivery and payment
- Processing service user feedback and supporting continuous improvement
- Keeping SharePoint documents and resources up to date
- Always working in line with our values, and policies around data protection and confidentiality
About You:
- A positive attitude and willingness to learn new skills
- Adaptable and open to change in a fast-paced environment
- Strong organisational skills, with the ability to manage and prioritise your workload
- Excellent attention to detail, accuracy, and a proactive approach to problem-solving
- Clear and professional communication skills with the ability to deliver excellent customer service
- Confidence using Microsoft Office – especially Outlook and Excel (full training on other systems will be provided)
- A respectful, team-focused approach, with a commitment to maintaining confidentiality at all times
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 4 days per week. For the initial 6 - 8 week training period, 5 days per week office attendance is required.
We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
This is a great opportunity to grow and develop within a supportive team that truly values your contribution. If you’re ready to play a key role in helping others deliver life-changing support, we’d love to hear from you.
Apply now and help us make a difference.
The client requests no contact from agencies or media sales.
Thank you!
Are you ready to shape accessible and engaging digital experiences for diverse audiences?
We have TWO opportunities for a Digital Products Manager responsible for the development, delivery and improvement of our digital products. You will lead work on our website, microsites and other platforms, ensuring they meet the needs of our user communities and support the MND Association’s strategy. The Digital Products Manager will work with colleagues, agencies and suppliers to design, optimise and manage digital platforms that are secure, accessible and engaging.
The Digital Products Managers will work closely with teams across the Association to lead the development of user-focused platforms that drive supporter engagement, grow income, accelerate research, and improve support for people living with and affected by MND.
We are recruiting for two roles within:
- Research and Services & Partnerships
- Income Generation and Engagement
When applying, please clearly state which team(s) you are interested in working with.
Key Responsibilities:
- Manage the Association’s digital product portfolio, including websites, microsites and third-party platforms
- Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences
- Scope new products, map user journeys and enhance existing services to design or optimise digital experiences
- Advise on the procurement of new third party digital platforms and technology
- Translate business and user requirements into technical specifications and user stories
- Ensure compliance with security and accessibility standards
- Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content
- Use data, analytics and usability testing to improve user experience and journeys
- Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development
- Support colleagues with training, guidance and communities of practice
About You:
- Technical skills in Drupal CMS and Microsoft Dynamics 365
- Experienced across the full product lifecycle with knowledge of team roles and documentation
- Strong understanding of user-centred design, user journeys and testing
- Awareness of best practice and emerging trends in digital technology
- Broad knowledge of accessibility principles and tools to support inclusive design
- Confident using audience insight, data and analytics to inform decisions
- Able to manage competing priorities and balancing multiple projects
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The job description and information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per month for team meetings. Flexibility to attend more regularly when needed in line with business requirements.
The client requests no contact from agencies or media sales.
Thank you!
You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025.
Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.
Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising.
This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.
Key duties
Major Donor Fundraising
• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+
• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.
• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships
• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.
• Be responsible for our Breakthrough-ME Group with high quality proposition development. Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.
• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.
• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.
• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.
• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.
• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.
• Create adequate systems and processes to support the major donor programme.
• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.
• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.
• Provide regular feedback and internal reporting to line management.
• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.
• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.
• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity
• Occasional travel to London, Bristol & events
Other duties
• To positively promote the work and activities of Action for M.E. at all times.
• To contribute to the team’s overall, ongoing and annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.
• Act as an advocate for the Charity and its work.
• To work in accordance with Action for ME’s values of collaboration, equity and empathy.
Registered Charity
21 - 50
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Thank you!
Are you experienced in trust fundraising and ready to help make a meaningful impact?
We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.
This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.
Key Responsibilities:
- Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
- Research and identify new funding prospects
- Develop clear, well-structured proposals for low- and mid-value funders
- Build strong internal relationships to support collaborative working
- Deliver timely and accurate reports and updates to funders
- Provide excellent stewardship to funders to support long-term engagement
- Maintain accurate and consistent records of fundraising data
- Contribute to wider team targets as part of the High Value team
About You:
- Proven experience of trust fundraising, meeting income targets
- Strong writing skills, with the ability to tailor content for different funders
- Confident in identifying and researching suitable funding opportunities
- Able to build and maintain positive working relationships internally and externally
- Highly organised and able to prioritise a varied workload
- Strong attention to detail
- Comfortable working both independently and as part of a team
- Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.
The client requests no contact from agencies or media sales.