Head of community services jobs in dublin 2, county dublin
ID: 1449 Social Media Manager
Service: Digital Marketing
Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance
Location: Homebased
Hours: Full time 37 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity.
Main Responsibilities (for details check the job description and person specification):
• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.
• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives
• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate
• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion
• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.
Main Requirements (for details check the job description and person specification):
• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.
• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation
• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.
• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.
• Experience of line management and/or mentoring a junior member of the team.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Sunday 1st June at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place virtually on 9th and 10th June 2025.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)
We about reserve the right to close the role early if we find suitable candidates.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
SEND Lecturer (1020)
Are you passionate about building meaningful relationships with autistic young people? Do you have the skills to inspire and support learners through challenges?
St John's College is seeking a dedicated and dynamic Lecturer to join our team and help our learners thrive.
Key Responsibilities
Build Strong Relationships
Foster meaningful connections with learners, focusing on their individual needs and challenges. Reflect and adapt your approach to ensure all students feel valued and understood.
Facilitate Challenging Conversations
Engage with students through tough conversations, maintaining respect and a positive relationship, ensuring their voice is heard.
Community Building
Advocate for mental health and prioritise building a supportive, inclusive community that encourages growth, emotional well-being, and mutual respect.
Goal-Oriented Approach
Work closely with learners to identify their personal and educational goals, creating tailored plans and providing the necessary guidance and support.
Staff Leadership
Lead by Example
Guide and inspire staff to effectively support learners, especially when addressing mental health challenges, ensuring the team is aligned and motivated.
Strong Management Skills
Oversee and direct staff to deliver the best outcomes for learners, creating a team environment that fosters growth and development.
Organisational Expertise
Highly Organised
Manage individualised schedules for learners with exceptional attention to detail, while ensuring all safeguarding and reporting responsibilities are met with urgency.
Collaborative Partnerships
Work with stakeholders (including OT, SaLT, and work experience partners) to address the diverse needs of learners, ensuring smooth transitions and full support.
Forward-Thinking and Flexible
Adaptability
Demonstrate a flexible approach to lesson planning, individualised targets, and learner schedules. Regularly assess what's working and adjust strategies accordingly.
Innovative Solutions
Think creatively to motivate and engage learners, ensuring their progress aligns with their long-term goals and aspirations.
Preparing for Life After College
Focus on preparing learners for the next steps in their journey, whether it be further education, employment, or transitioning back to their homes and communities.
At St John's College, we are committed to fostering an inclusive environment where every learner is empowered to reach their full potential. If you are a compassionate, innovative, and organised individual with a passion for working with young people, we want to hear from you.
Apply Now
Join us in shaping the future of our learners. Help them build strong relationships, overcome challenges, and achieve their aspirations.
Closing date for applications: Wednesday 14th May 2025
Candidates informed of outcome: Thursday 15th May 2025
Interview date (via Microsoft Teams): Friday 16th May 2025
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- SJC - Lecturer - JD - 2025.pdf (374.12 KB)
OTR is a charity committed to improving the mental health and wellbeing of the young people in Bath and North East Somerset (BANES). Our current five-year strategy seeks to strengthen the reach of OTR with those young people that need us most. We know there are barriers for young people engaging in the support they need, and that we have a responsibility to address those barriers and ensure the young people that need our support – get it.
OTR is at a pivotal moment, with significant opportunities for growth and innovation. We seek a dynamic, mission-driven leader who can balance strategic vision with hands-on engagement to be our next CEO.
With a strong foundation, a dedicated team, and an engaged board, this is a compelling leadership opportunity to shape the future for young people’s support in BANES.
As CEO, you will drive our mission of empowering young people and transforming lives and lead a values-driven, people-first organisation, ensuring our person-centred services continue to provide life-changing support to those in need.
You will be a collaborative and entrepreneurial leader with senior leadership experience in the voluntary sector. You will demonstrate expertise in strategic planning, financial oversight, and stakeholder engagement.
A key objective for our new CEO will be to lead our strategy on income generation, therefore we’re looking for someone who can bring this experience to our organisation.
This is an exciting and pivotal leadership role with opportunities to expand, build new partnerships, and strengthen collaboration across our partnerships and locality. You will embody inclusive leadership, empowering people to feel valued, respected, and able to contribute their unique perspectives and talents.
Mental health and wellbeing charity providing free, confidential, independent support to young people aged 10-25 across Bath and North East Somerset
The client requests no contact from agencies or media sales.
Summary
The Vision and Strategy Team at the National Church Institutions are looking to hire a Monitoring and Evaluation Lead to join their fast growing team. The purpose of this role is to oversee the monitoring and evaluation (M&E) of the SMMI grant-making programme to support the delivery of the Church of England's Vision and Strategy. Working with dioceses, external partner organisations and colleagues across the Vision and Strategy team, the postholder will build capacity around implementing M&E good practice for funded programmes and beyond, to ensure effective programme design, monitoring of performance, gathering of information and supporting the release of lessons learned to catalyse wider change within the Church.
The postholder will set M&E policies and direction working closely with their line manager (Head of Grants). They will manage one line report (Monitoring and Evaluation Operations Manager) that will be responsible for ensuring evaluations are effectively undertaken by external evaluators and delivering a limited set of evaluations and mid-term reviews.
The role is critical in providing trustees full confidence in the use of funding and its impact through monitoring and evaluation. This is a strategically important role, as it directly consolidates emerging learning to further support the Church's Vision and Strategy.
About the Department/Role
The Vision and Strategy Team has been established to support the whole Church in its embrace of and engagement with the national Vision and Strategy for the Church for the 2020s, and to support the implementation of the Emerging Church programme. The Vision and Strategy has three strategic priorities: to be a church of missionary disciples, to be younger and more diverse, and to develop a mixed ecology - doing church in varied forms and settings.
The Vision and Strategy team consults on and the Funding and Learning sub-team manages one of the largest grant-making programmes in the country, with £100m + of Strategic Mission and Ministry Investment (SMMI) disbursed annually to support the Church's mission and ministry across England, prioritising investment in the most deprived communities. The SMMI funding includes the Diocesan Investment Programme (DIP) which provides funding for dioceses to enable the bold outcomes and strategic priorities of the Vision & Strategy to become a reality in parishes and communities through programme funding, and smaller Capacity grants. The SMMI funding also includes the People and Partnerships Funding, awarded to partners and networks to help overcome national challenges, by scaling up successful work or innovating, to better support the local church in delivering the Vision & Strategy bold outcomes, and the Lowest Income Communities Funding to sustain and strengthen the Church's mission with low income and deprived communities.
What you'll be doing
- Responsible for the overall approach to M&E to both support the impact and assessment of SMMI funded projects and programmes.
- Develop the pool of evaluators used for baselining and evaluations, owning relationships and ensuring new contractors have synergy and sympathy with the Church of England's ways of working.
- Forward plan overall M&E work and oversee reviews of specific streams of funding and ensure the effective gathering of independent feedback from grantees.
- Work closely with the Head of Grants to make sense of the evaluations emerging in terms of overall Monitoring, Evaluation and Learning strategy and cost-effective use of budget
Your job description is intended to reflect your main tasks and areas of work but is not exhaustive. Changes may occur over time, and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
Please note: Closing date is Sunday 8th June 2025, and interviews will be held on Thursday 19th June, 2025
What we offer
Your Salary
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
The Public Affairs Manager will be a key member of our busy External Affairs Team within the wider Policy and External Affairs directorate.
Reporting to the joint Heads of Public Affairs & Stakeholder Relations, and working closely with communications and public policy colleagues, you will play an essential role in enabling and driving engagement with parliamentary, government, political and sector stakeholders.
You will be politically astute, with experience engaging across Westminster and Whitehall with competent written and communication skills, able to both brief and prepare senior leaders within the organisation for key engagement activities as well as meeting stakeholders independently as appropriate.
Strong organisational, people and project management skills are essential; you will be responsible for managing dedicated key influencing ‘moments’ with stakeholders and partners, such as organising and managing panel events, roundtables, webinars and showcase programme visits. You will also lead the co-ordination and secretariat activity for the Youth Employment Group (YEG), working closely with the Director of Policy and External Affairs as one of the five co-chairs.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
The British Psychological Society is the membership and representative body for psychologists and the wider psychological professions. We're a forward-facing voice that speaks up for psychology and psychologists. Our work, and the work of our members, helps to influence and develop a psychological approach to policy-making that puts people first.
We now have a vacancy for a Senior Policy & Public Affairs Adviser to join our friendly Policy & Public Affairs team. This is a great opportunity to support the BPS’ advocacy and policy objectives, working across our member networks, political and government stakeholders to identify priorities, and influence policy positions where the BPS should have a strong and effective voice.
This role is key to driving forward our engagement strategy. Your responsibilities will include:
- Monitoring activity across Westminster, Whitehall and other administrations as appropriate in relation to the BPS’s policy and engagement priorities
- Driving policy development, building relationships with stakeholders, developing policy positions and producing briefing materials
- Managing the consultation process and producing consultation responses in collaboration with our members and other colleagues
- Representing the BPS on cross-sector policy groups and in external meetings with politicians and other senior stakeholders
- Building and maintaining relationships across the BPS membership, utilising member expertise and identifying opportunities for members to engage with stakeholders.
We are looking for someone with proven experience in a policy, public affairs or political capacity, who can demonstrate success in designing, leading and implementing engagement campaigns to achieve wider organisational goals. It goes without saying that you should have a keen interest in the field of psychology and its impact upon society. Oral and written communication must be your strength, with the ability to influence, engage and build relationships with different audiences and stakeholders.
We offer a friendly, values led working culture with an excellent benefits package which includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile by 09:00 on Monday 19th May 2025. Interviews will be held on-line w/c 2nd June.
For further information about the role, including the full job description, please see full details on our website under jobs at the BPS.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are unable to sponsor people requiring a work visa and are therefore only able to accept applications that can demonstrate a right to work in the UK.
If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets.
St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people.
Finance Assistant (Part-Time)
Location: Shoreditch, East London
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week)
Contract: Permanent, part-time
Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt.
This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable.
This job is for you. if you:
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Have previous experience with financial administration in a small organisation
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Are comfortable using bookkeeping software e.g. QuickBooks
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Have excellent attention to detail and strong numerical skills
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Can handle confidential information with discretion
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Enjoys working both independently and as part of a team
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Are aligned with our values and passionate about community work
Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
Interviews will be held in the week commencing 19th May 2025
Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme.
St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.



The client requests no contact from agencies or media sales.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.
Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.
Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.
This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
- Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
- Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
- Inform carers about carers assessments and refer where necessary.
- Inform carers about emergency grants available and refer where necessary.
- Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
- Refer unpaid carers to local services to access local and culturally appropriate support in their area.
- Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
- Signpost carers to relevant services in Manchester suited to their individual need.
- Complete relevant grant applications for carers using the service where needed.
- Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
- Research and explore options and implications so that carers can make informed decisions.
- Write and maintain detailed case records for all casework completed.
- Collect required data for statistical monitoring and report preparation.
- Complete the required training to comply with quality assurance processes.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
The client requests no contact from agencies or media sales.
Lead Worker x 3 (Mental Health) - Vulnerable Adults Service (VAS)
Location: Birmingham
Salary: £24,570 per annum
Hours: 37.5 hours per week
We are the leading provider of mental health services in Birmingham and the West Midlands. Our Vision is “Better Mental Health for All” and our values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what we deliver. Birmingham Mind has a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city.
The Vulnerable Adults service (VAS) consists of two branches - Lead Worker and Supported Accommodation. These sister services work in close partnership to provide consistent, flexible support across Birmingham 365 days a year from 9AM-9PM.
Birmingham Mind believes in empowering citizens to have a voice in the delivery of their support and to be active in their communities and in the organisation. We have client involvement at every level of decision-making.
We have an opportunity for an approachable and communicative individual to work with clients in a holistic person-centred way to build independence, community networks and improve quality of life. You will work with people experiencing a variety of mental health conditions, including individuals with dual diagnosis, complex needs and challenging behaviour and will ensure that they feel supported, as the embark on their journey to improve their wellbeing and build interdependence. It takes a village to help us grow, so you will be there to ensure that they engage in their community and build social networks. You will encourage them to constantly improve their physical and mental wellbeing, by attending relevant appointments and ensure access to health services. It is more than that too, it is also about helping them with finances, reducing debt, and understanding the importance of budgeting, as well as finding new skills through employment or education. You will work closely with each individual, reviewing personalised support plans and maintaining relevant assessment documentation, identifying any new barriers or changes in their circumstances that may have an impact on the achievement of their goals.
With experience of working in the mental health field, you will demonstrate a good understanding of the obstacles that can be faced and how to overcome them to reach certain goals. You will be able to empathise with the daily struggles that people face and will have a commitment to user involvement and empowerment. As an ambassador for Birmingham Mind, you will share our values and ethos, as you deliver each support plan and remain focused on the end result.
This is a challenging yet rewarding role; one where you can be confident that you are making a difference in someone’s life and positively impacting individual growth.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Sunday 18 May 2025
Interviews will be held on Thursday 5, Friday 6 and Wednesday 11 June 2025
Job Title: Customer Service Advisor (Income)
Hours: 35 hours (Full Time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum
Contract: Permanent
Are you ready to grow your career in a dynamic, fast-paced environment? At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in the Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of our residents.
Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy.
We are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.
About You
You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders, and staff. You will act as the first point of contact for our customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved with professionalism and care. You will work closely with our housing teams to ensure our services are delivered to the highest standards.
This role will play a key role in enhancing our customer journey, offering creative solutions, and driving continuous improvement.
If you are a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am on Tuesday 13 May 2025
Interview: To be confirmed
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please
Job Description
Science communication sits at the heart of everything we do at CSC. In this role, you’ll continue to deliver inspiring STEM engagement first-hand at our venues, while also leading and developing our dynamic team of Science and Weekend Communicators.
Your goal is to ensure that every visitor enjoys a high-quality, meaningful experience — one that stands out as one of the most positive and memorable STEM encounters of their lives. Achieving this means cultivating a team that feels confident, supported, and genuinely excited to come to work each day.
You will foster a collaborative and supportive team culture, taking responsibility for training schedules and rota management. While maintaining a proactive, can-do approach to service delivery, you’ll also keep a close eye on team capacity — raising any concerns and suggesting solutions to management in a timely and constructive way.
Working closely with the Visitor Experience Manager and the Outreach and Innovation Manager, you’ll motivate your team to maintain high standards across all CSC sites and actively encourage visitors to take advantage of engagement opportunities — from membership sign-ups and events to charitable donations and shop visits.
Key Responsibilities
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At both our main Cambridge centre and outreach venues, empower your team to deliver exceptional visitor experiences — creating positive STEM moments that have the power to inspire and transform.
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You are an active member of your team, delivering public, school, and community STEM engagement alongside the Science and Weekend Communicators.
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You take ownership of the Science and Weekend Communicator training calendar, working closely with the Product Development Officer and Visitor Experience Manager to schedule training in areas such as product knowledge, health and safety, and risk mitigation. You ensure strong training coverage across the team, supporting members to attend sessions promptly and make the most of the learning opportunities they provide.
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You take ownership of your team’s rota, oversee their logistics, and ensure their commitment to maintaining clean, organised, low-risk venues and well-prepared science communication kits.
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You work with the Visitor Experience Manager and Outreach and Innovation Manager to plan your team’s activities at least two months in advance, while remaining responsive to any circumstances that require swift rota adjustments.
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You coordinate feedback from your team on stock replenishment for science communication kits and ensure timely communication of these needs to the Delivery and Sales Administrator.
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Ensure the team is actively discussing and capturing insights about CSC audiences and the effectiveness of our interventions through observation, as well as formal and informal feedback.
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Ensure our venues are kept clean, tidy, and low-risk, with a prompt and effective response to any unforeseen circumstances.
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Ensure the team completes and archives risk assessments, and that any incidents are promptly resolved, handled effectively and considerately, and properly reported.
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Support your team in understanding and managing their capacity during both busy and quieter periods, and encourage individuals to assist the Product and Community Development teams when they have availability.
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Ensure your team is well-versed in how to promote CSC’s products, services, and charitable mission — and that they do so actively and confidently.
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Stay up to date with STEM news and best-in-class science communication practices across the sector.
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Foster a positive team and organisational culture that is open, communicative, considerate, and respectful of others.
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Ensure necessary administrative work is assigned within your team and delivered on time, including:
○ Completion of necessary event organisation planning documents and systems;
○ General reporting and action to ensure the equipment is maintained;
○ General reporting and action to support the maintenance of quality and accuracy of content;
○ Identifying training needs, and completing and recording training as soon as practical.
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Undertake other tasks and duties as reasonably required from time to time, such as capturing content for CSC’s social media channels.
Person Specification
Essential Criteria
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At least 3 years’ experience as a Science Communicator
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Clear understanding of the operational processes and training needs for an effective Science Communicator team
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A reliable, detail-oriented, and responsive manager who supports individual team members, encourages creative thinking, and helps them bring their personality into their work
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Maintain a constant focus on improving processes, actively implementing changes where appropriate, and consulting with management when proposed changes may be significant or disruptive
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A clear vision for developing the skills, confidence, and overall effectiveness of your science communication team
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An eye for identifying compelling case studies and media content — including quotes, photos, and videos — to support the Marketing & Communications Manager in promoting CSC and showcasing your team’s excellence
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Excellent verbal and written communication and presentation skills
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A people person: interested in individuals, skilled at active listening and responsive to interests and needs of young people and the adults in their lives
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Driven to deliver timely, high-quality outcomes in everything you do
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A commitment to equity, diversity, and inclusion
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A passion for keeping up-to-date on worldwide developments in science, technology, engineering and maths
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Confidence in handling questions across a broad range of STEM topics
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Strong teamwork skills, enabling you to collaborate effectively with colleagues across the charity through conversations, projects, meetings, and other joint efforts.
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An ability to organise your own time and prioritise tasks as well as to adapt to changing priorities and to respond quickly to requests
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Willingness to learn new things and take initiative through independent research.
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Computer literate
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Achieve a satisfactory enhanced DBS check
Desirable Criteria
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Experience in science communication or working with diverse audiences, including families, adults, and children
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Customer service skills and experience
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Level 3 or equivalent qualifications in a STEM subject
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Full clean driving license
Working Conditions
The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).
Working one weekend every three weeks, depending on Centre capacity. CSC plans rotas at least 4 weeks in advance to avoid consecutive weekend commitment where possible to do so.
In addition, there will be frequent travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England, including schools and community venues, which will include occasional overnight stays.
We offer the option of flexible hybrid working where and when possible, when not delivering sessions.
Advancement Opportunities
Science Communicators and public engagement are at the heart of everything CSC does — and in this role, you lead that vital team. You’ll develop and refine your skills in how to deliver impactful STEM engagement across a variety of environments and audiences, adapting style, content, and operational approaches as needed. You’ll also play an active role in shaping how we communicate the value of our work to the wider world.
The breadth of this role offers diverse opportunities for career development. CSC invests in all staff through a structured career planning framework, which includes training, leadership opportunities, and the chance to develop audience and technical specialisms. Opportunities for individual growth are reviewed annually as part of this ongoing commitment.
Standard working hours are 7.5 hours per day
Parking and bike storage are available at both CSC locations.
Benefits include:
● 25 days annual leave, plus Bank Holidays
● Mental health support in partnership with BetterHelp
● Contributory pension scheme
Recruitment Process and Timeline:
To apply for the position of Engagement and Logistics Lead at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.
At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.
Each year, our casework team engages with over 150 individuals and their dependents to provide trauma-informed advocacy, advice and support towards independence. The Casework Manager leads our team of specialist caseworkers to deliver this programme, carry a small caseload, collaborate with our wider operational team to develop opportunities, influence national policy and improve access to support for survivors in South Yorkshire and beyond.
Position: Casework Manager
Salary: £32,000 per annum, pro rata, pension paid at 4% contribution
Benefits:
- Monthly independent therapeutic supervision,
- Cycle to Work Scheme,
- Holiday Sacrifice Scheme,
- Employee Life Insurance and ancillary benefits,
Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!
Contract Type: Permanent
Hours: 30 hours p/w (.8 FTE)
Working Pattern: takes place between Monday-Friday 9-5 ; In-person.
Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: Head of Operations
Collaborating with: Counselling Manager; Community Development Manager; Policy, Training and Research Lead
Direct reports: Casework Team: Senior Caseworkers, Reach-In Workers
You'll be responsible for:
- Developing the casework service delivery, empowering your team, creatively approaching problems and finding creative solutions to barriers
- Working in collaboration with the wider Operational Team to deliver whole-person centred and best practice approach with Counselling and Community managers.
- Assessing referrals and delivering support to survivors with complex needs
- Contributing to our policy, training and research programme to improve lives beyond South Yorkshire
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. CVs will be screened and candidates will then be asked to complete a short application form and personal statement detailing how they meet the requirements on the person specification.
Applications close on Wednesday, 21st May, 2025 and interviews will take place on Friday, 30th May 2025.
Please note- we will not be working with recruiters for this post.
Empowering survivors of modern slavery to rebuild their lives and thrive



The client requests no contact from agencies or media sales.
This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.
Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.
In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.
This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.
Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Benefits
28 days annual leave plus bank holidays
Additional leave days, on top of the 28 days per calendar year:
o Birthday leave
o Religious leave
o 2 days for volunteering
o 1 day for moving house/relocating
- Pension
- Cycle to work scheme
- Flexible working: operating on a 35hr working week
- Registered as a London living wage employer
- Eye tests and subsidised glasses/contact lens
- Blue light card
- Breastfeeding arrangements
Application deadline Sunday 25th May 2300hrs.
Interviews week commencing Monday 9th June
Applications should include CV and cover letter (mandatory).
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1).
Cambridge Women’s Resources Centre (CWRC) is looking for a dynamic, compassionate, and forward-thinking Centre Manager to head up our newly reopened Peterborough Women’s Centre, which reopened its doors in March 2025 following renovations.
This is an exciting opportunity to build a trauma-informed, vibrant women’s service in an area facing significant deprivation, including women who have been involved in the criminal justice system. As Centre Manager, you will lead the development of the centre’s services and partnerships, directly contributing to improved health, wellbeing and rehabilitation of women in Peterborough.
Whether you're an experienced women’s sector professional, a community or probaton worker ready to step into management, this role ia a unique chance to shape a centre from the ground up—bringing vision, empathy, and leadership to make a real difference to women's lives in Peterborough.