Head of crm operations jobs

Role Details & Staff Benefits

Salary: £47,383 per annum

Duration: 6-month initial term until 30th June 2026, with possibility of extension

Hours: Full time

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum, plus Bank Holidays
• An additional day of paid leave per year on your birthday 
• Opportunities for Volunteering & CPD days each year 
• Opportunity to request flexible working arrangements, including compressed hours 
• Contribution to annual eye test, eyeglass purchase, and flu vaccination 

Purpose of This Role:

This role sits within NASP’s Communications Team. You will play a key role in developing and delivering NASP’s communications strategy, which aims to: 

1. Spread the word about social prescribing among health and voluntary sector professionals and equip them with the training and resources they need. 
2. Increase public awareness of social prescribing.
3. Support NASP’s wider work through high quality communications.

You will lead on NASP’s digital communications – including by managing the NASP website and social media, and the Music Can website and social media. You will also lead campaigns and events and ensure that the content NASP delivers is high quality.

This role reports to the Director of Communications and manages the Digital Communications Officer and the Communications Lead: Media and Events.

Person Specification:

Experience & Knowledge:

Essential

• Experience of managing websites - including expertise in analytics, user journeys and SEO - and digital communications
• Understanding of brand development and the importance of ensuring brand consistency 
• Experience of using CRMs and data effectively as part of an integrated communications offer 
• Knowledge of the Voluntary Community Faith and Social Enterprise (VCFSE) sector and/or social prescribing
• Desirable
• Excellent knowledge of the health sector and/or social prescribing within NHS primary care
• Understanding of the media landscape and working with the media
• Experience of using Microsoft Dynamics, Umbraco and/or Webflow 

Skills and attributes

Essential

• Ability to plan, coordinate and report on a wide range of communications aimed at different audiences  
• Ability to manage digital campaigns aimed at different audiences, including through the use of paid marketing 
• Ability to write and edit materials for different channels to achieve results (including web copy, e-comms, briefings, marketing materials, letters) 
• Ability to manage staff effectively, supporting their wellbeing and development  
• Ability to support teams and partners on communications strategies and to manage a wide range of relationships
• Ability to manage competing priorities and to proactively identify emerging opportunities
• Ability to understand complex information and find pragmatic solutions to challenges
• Ability to build good relationships and be diplomatic while ensuring projects are delivered to a high standard
• Affinity with NASP’s Values as defined in the NASP Strategic Plan

Responsibilities:

Strategy and brand

• Working with Director of Communications to develop and implement the NASP communications strategy 
• Commissioning and project managing films, graphics and other assets to support NASP strategic priorities and partners 
• Leading on analytics and reporting on KPIs 
• Developing communications resources and marketing packs for internal and external use 
• Ensuring all communications across programme teams are strategic and adhere to the NASP brand 
• Training and advising staff across NASP on communications (including writing for website, branding, marketing) 
• Identifying opportunities to form partnerships with other organisations, and working with partners on joint programmes and campaigns 

 Digital

• Managing and developing the NASP website, social media channels and newsletters, and leading their promotion (including maximising SEO and effective use of Google Ad Words and advertising) 
• Managing the Music Can website and social media channels
• Planning, editing and writing content for multiple channels (including website, newsletters, and resources for programmes and partners) 

Campaigns

• Coordinating Social Prescribing Day 2026, leading NASP’s communications with the aim of inspiring individuals and organisations in the UK and across the world to take part 

Events

• Leading on the promotion and delivery of NASP events, working with the Communications Lead: Media and Events 

Memberships and CRM

• Working with colleagues to develop NASP’s membership offers for health professionals and voluntary sector professionals, including by ensuring integration with the CRM and smooth user journeys
• Working with the Operations Team to develop the CRM and improve integration with the website 

Management

• Line-managing the Digital Communications Officer and Communications Lead: Media and Events 

Reporting To: Communications Director

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are now recruiting a Team Lead for our Connect to Work IPS service across Kingston and Sutton. This is an opportunity to help shape high-quality IPS delivery and support a team to achieve strong, meaningful outcomes for clients.

What you’ll be doing

If you were working with us, you would be leading a team of six Employment Specialists, providing day-to-day direction, supervision, and practical guidance to ensure excellent IPS practice. You would offer regular one-to-one supervision, in-field mentoring, training, and caseload management support. Your leadership would help the team deliver consistent quality and outcomes across the service.

You would work closely with clinical team leads, contract commissioners, and health partners, maintaining strong and positive relationships to support collaborative, client-led work. You would also contribute to improving performance by identifying challenges, supporting solutions, and modelling excellent IPS practice.

Data analysis and monthly reporting would form part of your responsibilities, ensuring that performance information is accurate, meaningful, and useful. You would work alongside the Operations Manager to monitor progress, address areas for improvement, and maintain high IPS fidelity. While the Operations Manager leads on quarterly reporting, your support and insight would be essential.

Although this is a busy and varied role, you would not be working alone. You would be supported by the Operations Manager and the wider Head Office team, with access to training, guidance, and practical help to enable you and your team to succeed.

What you’ll need

You do not need previous team management experience. Instead, we are looking for:

• Experience as an Employment Specialist or Senior Employment Specialist.

• A proven track record of achieving strong performance in outcomes and quality.

• Confidence demonstrating IPS principles and modelling good practice.

• Experience improving performance or supporting change, whether individually or across a team.

• Advantageous (but not essential): involvement in an IPS fidelity review.

Candidates should clearly outline how they meet the person specification in their personal statement.

What we offer beyond your salary

• 30 days annual leave plus paid public holidays (FTE)

• Paid company closed days at the end of the year (FTE)

• Flexible, paid Wellbeing Hour every fortnight (FTE)

• Employer pension contribution of 6%

• Supportive senior leadership and Head Office teams

• Opportunities for growth in a rapidly expanding service

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next

Before applying, please note that we actively review applications and only progress candidates who provide meaningful answers to the screening questions. We carefully assess CVs and personal statements to ensure alignment with the person specification.

If you are ready to guide a passionate team and help deliver high-quality IPS support for our communities, click Apply to submit your CV and complete the screening questions. Final interview details will follow.

Start your application today and take the next step in your leadership journey.

Are you organised, proactive, and enjoy being a reliable support to a busy team?

Join NASS as our Administrative Assistant and provide essential administrative support that helps our team work towards better diagnosis and care for people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

WHAT MAKES THIS ROLE SPECIAL

This is an exciting time to join our small but dedicated team as we approach our 50th anniversary in 2026. We're passionate about transforming lives for people with axial SpA, and this varied role provides essential administrative support that helps us deliver on our mission. The role is 21 hours per week with flexible working arrangements across the week to suit your needs, with at least one day par week in our London office. We need someone who enjoys variety, is comfortable working independently, and takes satisfaction in contributing to the team's success.

WHAT YOU'LL DO

You'll provide varied administrative support including managing correspondence, processing post, sending membership materials, and helping with event administration. You'll maintain accurate records by entering data into Salesforce- our customer database, checking reports match, and organising documentation. You'll also help keep the office running smoothly by liaising with suppliers and assisting with health & safety compliance.

WHO WE'RE LOOKING FOR

You'll have experience in general administrative roles with strong organisational skills and excellent attention to detail. You'll be proficient in Microsoft Office (particularly Excel), reliable, proactive, and able to work independently whilst being a supportive team player. Experience with Salesforce is desirable but not essential.

WHY CHOOSE NASS

NASS is the only UK charity dedicated to axial SpA. Recently shortlisted for Medium Charity of the Year, we campaign for early diagnosis, work with the NHS, and support thousands across the UK.

Benefits: Competitive salary, flexible working, 10% pension contribution, 15 days annual leave, plus bank holidays and additional leave over Christmas, hybrid working, professional development, employee assistance programme, and more.

Our culture: We truly value our people. You'll become part of a dedicated team doing meaningful work that directly impacts the lives of people living with axial SpA. This is a role where you will be supported to succeed and genuinely appreciated for your contributions.

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

HOW TO APPLY

To apply, please submit:

• Your CV highlighting relevant experience
• A one page covering letter explaining why you're interested in this role and how your skills and experience match our requirements

Application Deadline: 5pm on 7 January 2026
Interviews: Week of 12-16 January 2026 (in person at our London office)

CONTACT INFORMATION

For informal enquiries about this role, please contact Justyna Potiopa, Head of Finance and Administration.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

About Us

Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.

About the job

We are looking to recruit a Grants and Foundations Manager to join Caritas Salford’s fundraising team. You will be part of a team that is passionate about tackling poverty and inequality, where your work will have a real and visible impact. Your focus will be on maintaining and growing income from charitable trusts and statutory agencies.

The Grants and Foundations Manager position is ideal for someone with previous experience of income generation and a proven success in securing funding from trusts and grant making bodies. You will work closely with senior and service managers, to research new funding opportunities, building and sustaining strong relationships with new and existing funders. You will prepare grant applications and maintain a comprehensive database of funders, opportunities and grant applications, in addition to managing and evaluating bids to ensure optimal outcomes.

You will be highly organised with excellent written communication and interpersonal skills, with the ability to produce clear, compelling and persuasive proposals. Additionally, you will have strong relationship building skills, with the ability to engage and grow income from a wide range of supporters.

A high level of computer literacy and IT skills, including Microsoft Office and CRM is essential.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

37.5 hours per week Monday to Friday with occasional evening and weekends required.

Part time would be considered

Flexibility to work remotely, with regular visits to Caritas services across Greater Manchester and Lancashire.

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

To apply, please complete an application form and click the link in the advert to be redirected to the Caritas website. You will need to click Apply Now next to the Grants and Foundations Manager role, complete the necessary information and upload your application form plus any supporting documents.

Closing date: Thursday, 8 January 2026 at 9am

Interview: Monday, 19 and/or Tuesday, 20 January 2026

Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check. 

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

The Head of Secretariat plays a pivotal role in supporting the governance, strategic coordination, communications, and operational effectiveness of the charity. This position ensures that the FIGO Board, FIGO Council, committees, and the FIGO member societies are well-supported, informed, and engaged, and that the charity’s governance and decision-making processes are transparent, inclusive, and compliant with legal and regulatory requirements.

Pancreatic Cancer UK is partnering exclusively with Robertson Bell in their search for a permanent Head of Finance.

Pancreatic Cancer UK goes above and beyond for everyone affected by this disease. Right now, half of the people diagnosed with pancreatic cancer die within three months. Families are left with only hope to hold onto but they need more. So, Pancreatic Cancer UK does more.

Pancreatic Cancer UK is now seeking an experienced Head of Finance to take full ownership of the finance function. This pivotal leadership role will enable the Director of Finance, People and Operations to focus on strategic priorities while ensuring robust financial management, insight, and governance across the charity.

Key responsibilities include:

• Taking full ownership of Pancreatic Cancer UK’s finance function, including financial and management accounting, VAT, and statutory reporting.
• Partnering with directorates across the charity to develop budgets, forecasts, and reporting that support strategic decision-making.
• Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
• Leading the continuous improvement of financial systems, processes, and reporting, driving efficiencies and better collaboration.
• Providing financial leadership during key projects, including a VAT review and ongoing improvements to forecasting and controls.
• Managing, mentoring, and developing a small but high-performing finance team, fostering a culture of accountability and professional growth.
• Acting as a trusted advisor to the senior and wider leadership team, ensuring financial risks and opportunities are clearly communicated and understood.

The Organisation

Pancreatic Cancer UK is courageous, compassionate, and collaborative in all it does. Every member of the team shares one mission and one purpose: to transform outcomes for people affected by pancreatic cancer. Their five-year strategy: Finding breakthroughs. Giving hope. Saving lives.
In the last five years, they have seen more progress than in the previous five decades. In the next five years, they are determined to step up the pace and drive this progress even further, transforming how people with pancreatic cancer are diagnosed, treated, and cared for and ultimately saving lives.

The ideal candidate will demonstrate:

• A professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
• Proven experience as a Head of Finance or similar senior finance leadership role, ideally within a charity or not-for-profit organisation of comparable size (£5m–15m income).
• Strong technical skills across both financial and management accounting.
• Excellent understanding of budgeting, forecasting, statutory reporting and financial control.
• Experience leading and developing a finance team and driving process and system improvements.
• A collaborative and solutions-focused approach, with the confidence to challenge and influence senior stakeholders.
• Experience supporting fundraising and operational teams, ideally in a complex, multi-stakeholder environment.
• A proactive mindset and commitment to the mission and values of Pancreatic Cancer UK.

The role offers a flexible hybrid working arrangement, a minimum of two days per week based in their central London office and comes with a comprehensive and attractive range of employee benefits. The closing date for applications is 30^th November, but applications will be reviewed on a on a rolling basis so early submission is encouraged.

Please submit your CV to Robertson Bell, Pancreatic Cancer UK’s exclusive recruitment partner.

Head of Fundraising (Part-Time, 3 days/week) 

Hybrid – Vauxhall, London | £47,342 (pro rata) 

1-year FTC | Start ASAP 

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives. 

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation. 

What You’ll Do 

• Develop and deliver our fundraising strategy 

• Build a strong pipeline of trusts, foundations & statutory funders 

• Craft compelling bids

• Lead excellent stewardship and funder relationships 

• Work across teams to align opportunities and organisational needs 

What We’re Looking For 

• Proven fundraising success, including significant grants 

• Strong writing and relationship-building skills 

• Experience managing fundraising pipelines and reporting 

• Highly organised, collaborative and mission-aligned 

Why Join Us? 

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions. 

How to Apply 

Please submit your CV and cover letter outlining how you meet the essential criteria. 

Switchback is built on the transformational power of trusted relationships – and that applies to our supporters and partners too. As we get ready to launch our next strategic plan, we’re looking for a new Head of Development to help us grow an even stronger supporter base across the full fundraising landscape, ranging from philanthropy to corporate partnerships, to trusts and foundations.

We are an ambitious team who want to make a huge difference, both to the lives of the young men we support and to society through transforming the justice system.

As Head of Development and a member of the Leadership Team, you will play a key role in shaping and leading a new and ambitious Development Strategy to secure the resources we need to grow our frontline and influencing impact. You’ll lead on supporting and galvanizing our small but mighty Development Team to grow their skills and Switchback’s income. You’ll oversee our development systems and processes, maintaining our trajectory of growth to ensure we remain sustainable in future years. And you’ll understand how to interpret and use our robust data and compelling Trainee journeys to make a compelling case for support to the full range of existing and potential supporters.

We’ve grown our income from £1m in 2022 to £1.5m in 2025 and know that further growth requires a clear development strategy which engages supporters in our vision for transforming more lives through better resettlement policy and practice.

This is an exciting role for a first-time leader - you will be fully supported by an experienced CEO and a collaborative Leadership Team, with a focus on your professional development. You’ll be joining at an exciting time of growth and building on a strong fundraising track record.
Our ambitious new strategic plan aims to support more Londoners than ever by 2030 and build the evidence for transforming national resettlement policy, with a staff team of 30 dedicated individuals aiming to push forward that vision. We are a hands-on, collaborative team, so you’ll need to enjoy getting stuck in with everything from bid writing to pitching to building our pipeline of prospective supporters.

We are seeking someone with a strong track record in building long-term funding relationships, who can apply that skill across the whole fundraising landscape, including with both institutions (corporates, trusts and foundations, and statutory grants) and individuals (high net worth philanthropists and individual regular donors).

You’ll be a confident bid writer who can guide your team in producing high quality applications and funder reports. You’ll be happy to absorb and build on Switchback’s style and continuously promote our gold standard of stewardship, which bolsters Switchback’s funder base.

Joining Switchback means you will also work closely with all members of our dedicated team, giving you a unique perspective that will support your work in demonstrating to funders how and why their support matters, and how supporting Switchback will help them meet their own charitable aims.

If you are an experienced, successful and creative fundraiser with a track record in building long-term relationships and who shares our values and vision, we would love to hear from you.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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Main purpose of role

Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.

The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.

The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.

​

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.

We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

​

Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking

Closing date: Tuesday 9th December

Interview dates: 16th and 17th of  December

Please download the job description to see full role responsibilities

Job Title: Business Analyst
Contract Type: Permanent, Full Time (35 hours per week)
Location: Head Office, High Wycombe (hybrid working available).
Salary: Circa £43k per annum
Closing Date: 4th January 2026

We are looking for a Business Analyst with a commitment to the vision of Coeliac UK to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team.

Key responsibilities – the successful candidate will:

• Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required
• Work with budget holders to review performance, agree budgets and conduct regular forecasts
• Support effective business decision-making through financial modelling and analysis.
• Work with the Head of Finance to produce long-term financial analysis to inform strategy
• Be responsible for automated reporting and key analytical insights across all database sources
• Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team
• Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators
• Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required.
• Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts
• Support major procurement decisions and the supplier contract review process

Essential Knowledge, skills, and experience:

• With or working towards an accounting qualification
• Good attention to detail
• Experience of working in a finance department, with finance and CRM systems knowledge
• Proficient in Microsoft Office suite with advanced Excel skills
• The ability to work effectively both independently and as part of a team
• Commitment to the vision of the Charity
• Excellent planning and time management skills
• Proactive and supportive, with a positive outlook

Desirable:

• Experience of working within the charity sector

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing date: 4th January 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life

The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.

The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.

We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.

The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.

You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.

What we can offer you

• Wellbeing support

• Supportive colleagues

• Pension

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement:

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.   

Closing Date:  5pm, Wednesday 17th December 2025

Interview date: Tuesday 6th January 2026

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in

Help us inspire supporters and transform the lives of animals in need.

Raystede is one of Sussex’s most loved and respected animal welfare charities. Every day, more than 400 animals depend on us for rehoming, rehabilitation, sanctuary and a second chance. We are entering an exciting period of growth — investing in our people, systems and supporter relationships — to secure our impact for decades to come.

We’re looking for a passionate and data-savvy Individual Giving Fundraiser to lead and grow our Individual Giving programme. This is a fantastic opportunity for someone who loves creating engaging campaigns, improving supporter experience and using insight to drive results.

About the Role

As Individual Giving Fundraiser, you will:

• Deliver and continuously improve Raystede’s Individual Giving programme.
• Plan and manage multi-channel campaigns including regular giving, cash appeals, digital fundraising and stewardship journeys.
• Use data and insight to segment audiences, test approaches and optimise performance.
• Oversee supporter journeys to ensure communications are timely, engaging and emotionally compelling.
• Collaborate closely with Marketing and external agencies to deliver joined-up campaigns.
• Produce campaign reports, forecasts and actionable insights to support income growth.
• Line-manage a small team, supporting their development and wellbeing.

This role is perfect for someone who enjoys both creativity and analysis and thrives on delivering high-quality campaigns that inspire people to give.

About You

We’re looking for someone who has:

• Experience in Individual Giving or fundraising/marketing campaign delivery.
• Strong project management skills and confidence managing multiple deadlines.
• Good CRM/data skills and experience using insight to guide decisions.
• Excellent written and verbal communication skills.
• A collaborative approach and the ability to support and motivate others.
• A compassionate, supporter-centred mindset and genuine interest in animal welfare.

Desirable:

• Experience of Regular Giving programmes, email marketing and digital fundraising.
• Experience managing agencies, budgets and reporting processes.
• Relevant fundraising or digital qualifications.

Why Raystede?

• Join a warm, mission-driven charity full of passionate people.
• Play a key role in shaping our future fundraising strategy.
• Work in a unique 43-acre site surrounded by animals and nature.
• Benefit from training, development and a supportive culture.

If you’re excited by the idea of growing supporter relationships and helping secure a better future for animals in Sussex, we’d love to hear from you.

�� Help give animals in Sussex a good life — and shape the future of one of the most-loved local charities ��

Raystede is one of Sussex’s most loved animal charities, caring for over 400 animals every day. We're investing in our future — and fundraising is at the heart of that journey.

We’re looking for an experienced Individual and Community Giving Manager to lead and grow our public fundraising programme across Regular Giving, Community Fundraising, Events, Appeals, Legacies, Lottery, Sponsorship and Digital.

You’ll manage a talented team, develop supporter journeys, embed data-led decision making and drive income growth to help secure Raystede’s long-term future.

We’re looking for someone with:

· A strong track record in public fundraising

· Experience managing multiple fundraising streams

· Leadership and team development skills

· Excellent storytelling, relationship-building and data literacy

· A passion for ethical fundraising and animal welfare

Some evening/weekend work required (TOIL provided). Full driving licence is essential.

Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.

With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.

Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.