Head of Food Bank

North Paddington is an evolving dynamic charity providing emergency food and complementary support to local people experiencing temporary food crisis. Our mission is to draw on the strengths of the local community, provide an accessible service to meet the immediate needs of the local people, enabling them to find their route out of food poverty.

NPFB was set up to help address ‘hidden hunger’ and issues about the lack of food which affects thousands of people in crises across the UK’ with a particular emphasis to support the people in North Paddington. The organisers of the North Paddington Foodbank share in the vision of ‘creating a nation where no-one has to go hungry’ and join the collective effort to make London a Zero Hunger City.

Role overview:

We are looking for a Head of Food Bank to strategically lead the Charity in its endeavours to serve the community.

You will manage and work alongside the Head of Operations who is currently responsible for a team of 13 staff and further volunteer teams.

We are looking for a candidate with proven strategic and operational experience in leading teams of circa 15-20 staff with the ability to inspire, motivate, develop, and drive a committed, dedicated, and diverse staff and volunteer team. You will have strategic experience of running an organisation in the areas of Finance, Fundraising, Human Resources, Stakeholder and Trustee relationship management. The Head of Food Bank is responsible for ensuring the charity is best serving the local community and working in partnership to secure the best possible ideals from its wider stakeholder and partner organisations.

The role requires a self-starter who is competent leading cross functional activities who enjoys a hands-on approach. This position involves regular communication with the Trustee board on status and risks and with the Head of Operations to ensure effective management of the staff team and execution of the NPFB Code of Conduct.

Key Job Responsibilities:

Leadership

• Working to ensure that the Head of Operations is supported and running an efficient, effective, service provision for the beneficiaries of the food bank.
• Offering guidance where needed and developing best practises in conjunction with Head of Operations.
• Advocate for and sustain a culture of continuous improvement.
• Ensure that contract performance and financial targets are consistently achieved and, where they fall short, take appropriate remedial action to drive improvement keeping the board informed.
• Liaising with the Head of Operations in regards to monitoring and evaluating the performance of supplier contracts. Driving performance and offering advice and support when required.

Organisational Strategy, Policies and Procedures

• Lead on the development and implementation of the Charity’s annual operational plan which incorporates goals and objectives that align with the strategic direction of the organisation.
• Review existing methods for monitoring and evaluation and propose and develop robust additional strategies to collect and report on qualitative and quantitative outcomes evidence for internal and external stakeholders.
• Ensure appropriate processes are in place to comply with legislative requirements and good practice including GDPR, health and safety, risk management and HR.
• Keep abreast with key developments in the Sector and with Charity Commission regulations
• Advocate for equality and diversity within the organisation, developing a culture of inclusion.

Financial planning and fundraising

• Develop a strong understanding of the charity’s finances.
• Produce annual budget and cashflow in conjunction with the trustees and monitor and update these regularly.
• Devise a one-year fundraising strategy incorporating diversification of funding streams. Identify suitable funders and submitting regular high-quality funding applications.
• Develop corporate support, individual giving, and community fundraising.

External stakeholder relationships

• Actively explore and promote opportunities for partnership and other forms of collaborative working.
• Develop and maintain strong professional relationships with Westminster Council Senior Managers, current and prospective donors, partnership organisations with a view to optimizing funding opportunities and client outcomes.
• Raise the profile of NPFB to external organisations to increase awareness of the need for our services, the difference we make and introducing new supporters to the organisation.
• Local government Influencing and advocacy on behalf of clients, tackling societal systems negatively impacting service users.

Support to the Board of Trustees

• Regular communication with the Trustees on key matters including risk, emerging issues, performance targets etc.
• Produce reports for Trustee Board meetings e.g., service delivery statistics, client profile and outcomes information; financial reporting and bid writing schedule.

Human Resources Planning and Management

• Responsible for full review of recruitment practice ensuring changes are made to the process to become up to date with current legislations and best practice as well as promoting diversity.
• Reviewing staffing needs and setting budgets with Head of Operations.
• Liaising with Head of Operations to ensure performance is being managed and staff are achieving targets in relation to customer service and working in line with the NPFB code of conduct.

Responsible to: ​Chair of the Trustees and Board of Trustees

The list of duties is not definitive, and the Charity reserves the right to amend the list of duties as the Charity and job role evolves.

This post will require an enhanced (full) DBS check to be undertaken.

Job Title:    Head of Complaints

Responsible to:  Head of Party Services / Chief Operating Officer

Salary:  £36,000 per annum after 4 months increase up to £45k

Tenure:  Permanent

Hours:  37.5 hours plus per week 

Location: HQ/ Working from home

Are you an experienced complex complaint handler and an excellent people manager with a passion for delivering excellent customer service? Do you have experience of managing a team of Complaint Handlers, Case Workers or Investigators within a Regulator or a Law Firm?

Purpose of job

Our current Head of (who has recently moved to Australia) is due to leave us at around August time in an effort to recruit the next shining star and to have a good sold handover we are looking to recruit a Deputy Head of Complaints at £36k raising to £45k when the incumbent moves on in August/September. 

As Deputy Head of Complaints you will have an integral role in leading and managing a team of volunteers who deal with and help resolve complaints about our members; these volunteers cover the roles of adjudicator, investigator, mediator and form our panel hearings. You will lead a small and directly employed team to support those volunteers to ensure each case is handled in line with our procedures. 

You will manage the collection and dissemination of data, feedback and learning points from complaints and work with the Disciplinary Sub Group to improve our outcomes.

This is a people management position which will require you to use your leadership skills to nurture your direct and virtual team and develop them to become high performers. To meet the requirements of this role, you will be able to demonstrate a strong customer service ethos, coupled with strong analytical and technical skills which are required given the nature of the complaints we carry out.

What we’re looking for

• Complex complaint handling experience

• Experience of managing a team of complaint handlers/case workers or investigators.

• Analytical and problem-solving skills- able to get the heart of a matter

• A problem solver that is highly organised and just gets things done.

• A customer focused approach 

• Experience of delivering change

• Experience of working collaboratively – able to influence and constructively challenge internal and external stakeholders at all levels of seniority

What the revolve involves

• You will be a champion for customer service and focus on the customer journey and be an expert in how the Liberal Democrats deal with complaints and complainants.

• You will provide regular case updates to senior managers and key stakeholders and committees. 

• You will positively and proactively contribute as part of the management team at the Liberal Democrats

• You will effectively manage and motivate the team/individuals providing clear communication; robustly managing performance/providing timely constructive feedback and support and coach individuals to improve and fully engage in their own development and learning.

• Work collaboratively across the party and demonstrate a positive and proactive approach to achieving our objectives. 

• Interpret and analyse complaint data to report to key stakeholders the trends and feedback on the ways we can continually improve the customer experience. 

Essential

• Educated to degree level or qualified by experience

• Complaint handling experience

• Proven experience of managing a team of complaint handlers; delivering excellence within the team through providing advice, customer focus and support to the team.

• Understanding of regulatory and operational risk and its impact on the team and its outputs.

• Proactive decision making and an ability to analyse large amounts of complex information and make should judgements based on clear rationale - demonstrating a good sense of risk based judgement to identify key issues and solutions.

• Significant experience of influencing and constructively challenging internal and external stakeholders at all levels of seniority

• Emotionally intelligent with highly developed telephone communication, influencing and active listening skills

• Clear and concise writing skills

• Analytical and problem solving skills - able to get to the heart of the issue

• Ability to work in a dynamic environment where priorities may change at short notice, along with the ability to plan and deliver effective outcome focused results - resilient and tenacious

• Able to lead from the front, in particular by taking responsibility for managing difficult customer contact. 

• Customer service focused in order to demonstrate and promote a responsive, high-performance culture within a team environment

• Demonstrates a positive can do attitude towards work.

Desirable

• Legal or investigation experience

• Experience of handling professional regulation, legal or discriminaton complaints

• Good knowledge of the legal framework and Liberal Democrats Standard Procedure

This is an exciting opportunity to be part of a team providing solutions which deliver greater choice for disabled people.

We are seeking an Operations and Commercial Manager to join our Operations team, helping to maximise the commercial potential of Designability’s products, as well as supporting the overall operations of the organisation.

You will have:

• Experience in business development or commercial management
• Strong operational management experience, working to deadlines and delivering on time and budget
• Exceptional communication, influencing and negotiation skills

You will joining an independent, national charity based in Bath. Our creative and inspiring team includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. We are led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

Purpose of the role
You will ensure excellent professional standards and productivity; enabling the CEO to lead the organisation through its next phase of development and growth.
Working closely with the CEO, you will contribute financial information and ideas to business plans, funding applications and proposals including capital developments, regeneration projects, creative programmes and other commercial opportunities.
As a key member of a small but growing leadership team you will be responsible for the delivery of important objectives focused on the profitability and capacity building critical to achieving our business aims.

The opportunity
ACAVA is undertaking a wide-ranging organisational change process as we reimagine our purpose to meet evolving cultural, economic and social contexts and pursue several emerging business opportunities.
The Director of Finance and Operations role creates a unique opportunity to influence the evolution of a leading cultural organisation with enormous potential at a moment of urgent social and cultural need.
If you have the drive to lead, confidence to influence and you are passionate about our purpose, this could be the role for you.

Finance
Confidently lead on all aspects of financial planning, management, reporting and compliance.
Ensure effective systems and controls are in place that safeguard the management of company finances.
Lead the development of robust financial processes and procedures that prioritise efficiency, profitability and financial stability.
Lead the relationship with our external management accountants and ensure the timely preparation of reports for the CEO, trustees and auditors.
Lead relationship management and negotiations with our bank to renew and/or extend banking facilities.
Analyse and improve financial performance through robust cost control, pricing policies and income generation to consolidate financial stability.
Contribute financial information and ideas to business plans, business pitches, fundraising applications and other projects as required.
Ensure grant income is disbursed according to award requirements, oversee accurate records and reporting to funders.
Develop and regularly review company and departmental budgets.
Produce accurate quarterly management accounts including P&L, balance sheet and cash flow forecasts for the CEO, subcommittees and board.
Prepare regular comprehensive financial analyses highlighting risks and identifying opportunities for improving financial performance.
Oversee the smooth completion of the annual audit liaising closely with our auditors and accountants.
Assess the financial capabilities of relevant staff and identify training needs where necessary.
Support the CEO with financial forecasts and business modelling.
Communicate and negotiate with senior stakeholders on finance, property and business development matters.

Property
Lead the management and operation of the property portfolio to ensure compliance with legal, health and safety and other requirements.
Develop a strategic plan for the estate, projecting future costs and benefits and provide analyses to inform business decisions.
With the CEO, assess the financial viability of individual buildings and develop a strategy to address underperforming sites.
Lead the oversight, negotiation and renewal of leases.
Develop a building-by-building strategy for business rates.
Produce detailed income and expenditure budgets for individual buildings that aim to generate a financial surplus.
Assess the untapped income generating potential of buildings; maximise efficient use of all spaces and identify opportunities for additional income.
Establish sound processes/policies that produce consistent income from studio licence fees and introduce a fair transparent system of utilities recharging.
Oversee excellent health and safety standards at all buildings.
Oversee cost effective planned programmes of property maintenance that sustain high quality workspaces and facilities.

Administration and HR
Lead and inspire your teams setting challenging and enriching objectives.
Oversee the efficient professional administration of the company.
Provide thought leadership to ensure best practice including a commitment to diversity, equality and inclusion in all of our work.
Direct HR processes including recruitment, contracts, staff development and disciplinary.
Oversee efficient studio allocation processes that minimise voids and maintain high occupancy.
Secure value for money in all aspects of ACAVA’s work and ensure that contracted services are fit for purpose.
Act as data controller ensuring compliance with GDPR regulations and undertake regular compliance reviews.
Maintain oversight of essential policies and ensure they are kept up to date.

Job Title: Head of Operations

Salary:  £45,000 - £50,000 depending on experience

Hours of work: Full-time / permanent

Location:  Home-based (sites in South Wales, South Gloucestershire, Buckinghamshire and Haringey)

We are working in partnership with Ategi, an established charity currently undergoing a period of organisational transformation.  Ategi support people to live their lives, providing services that are specific for the needs of the individual.  The organisation strives to ensure that the support and care delivered is of a high quality and meets the needs of the people they support across their three streams of work; Shared Lives, Supported Living and Visiting Support.

The charity is now seeking to appoint an experienced Head of Operations to provide operational leadership and managerial responsibility across the organisation.  Reporting directly to the Chief Executive, you will support them to set achieve the charity’s vision and mission. 

The successful individual will demonstrate the following:

• Professional experience of working and leadership within a similar sector undergoing change
• Experience of service delivery within CIW and/or CQC regulated environments is essential
• Resilience in dealing with challenging and difficult situations
• Proven experience of leading successful teams in a senior role
• Exceptional management and organisational skills
• Part of a senior leadership team during a time of organisational transformation

We are seeking an individual who is creative, forward thinking and shares our commitment to the vision and values of the organisation.  You will be a team player, with drive, energy and enthusiasm and relentless in your desire for delivering high quality services.  As a leader you will have the responsibility for ensuring that your team are trained, developed and qualified, successful, motivated and happy.

To apply for this role, please e-mail your CV, Supporting Statement and Equal Opportunities and Diversity Monitoring Form to Adam Stacey, Director, Charisma Charity Recruitment, quoting our reference JO2828.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Closing date for applications: 26 April 2021

Interview date: w/c 10 May 2021

It has been a testing year for everyone, including charity leaders, many of whom are facing increased demand with reduced resources in a tough influencing environment. We are looking for a head of advocacy who can think boldly and creatively to address these challenges.

ACEVO is the network for social sector CEOs, here to inspire and support our members throughout their careers, to help them create the biggest possible difference. We want someone whose advocacy and communications work is built on values of inclusion, collaboration and mobilisation.

ACEVO’s vision for its advocacy work is to help shape the agenda on issues that matter to our members, and ensure their voices are heard by those who have the power to effect change.

You will help us:

• Support and enable our members to lead strong, sustainable organisations that meet the needs of their beneficiaries.
• Celebrate the dedication, professionalism and expertise of civil society leaders.
• Represent the experiences and needs of our membership to those with the ability to make positive changes for the sector.
• Stimulate debate that guides the improvement of sector standards and stronger leadership.
• Work with partner organisations to drive collective cross-sector change.
• Mobilise our members to work alongside us to achieve ambitious changes to policies that negatively impact civil society.
• Achieve political change by pursuing reforms which are both aspirational and practical.

You will head up ACEVO’s small but impactful advocacy team and set our advocacy, policy and external comms priorities in line with our organisational strategic objectives. You will oversee our output of policy positions, research, briefings, press statements and reports. You will work with the chief executive to set the tone and agree the messaging for our external communications.

You will be a key part of the senior management team, contributing to both the development of our strategy and effective delivery of our strategic objectives.

We welcome applications from people seeking flexible working. The current post-holder works 28 hours a week, but we welcome applications from those seeking a five-day week, or from job-share applicants. You will be home based but with frequent visits to London to meet up with the team and attend events (one to three times a week when Covid regulations allow).

We’re offering a salary of £50k (FTE), 28 days holiday a year (plus bank holidays) and good pension benefits. In our most recent staff survey, 100% of our team said they enjoy their job and would recommend ACEVO as a great place to work.

Shortlisted candidates will be invited to a Zoom-based interview between 10-12 May, with second interviews for finalists being held on 17-19 May.

Role Description:

We are looking for a highly motivated, experienced Head of Fundraising to lead our small, dynamic Schoolreaders fundraising team and help grow income in line with the charity’s ambitious, exciting plans. This is the ideal opportunity for someone hoping to achieve great results within a rapidly-growing charity which is impacting the lives of thousands of children every week.

The role is flexible – partly home-based by arrangement, but travel to our Bedford office will be required at least two days a week and for management meetings as necessary, plus occasional travel to meet with supporters. The office is a 15 minute walk from Bedford Station.

About Schoolreaders:

Schoolreaders was launched seven years ago in Bedfordshire with the aim of recruiting volunteers to provide one-to-one reading support for children in primary schools across the country.  Before the pandemic over 12,700 children in over 650 schools were receiving weekly reading sessions from a Schoolreaders volunteer.  Pre Covid-19, one in four children was leaving primary school unable to read to the expected Government standard.  School closures over the past year mean that many children have fallen even further behind with their reading. Our service is needed more than ever before with 10% of primary schools across the country asking Schoolreaders for reading volunteers. Building on past successes, we now have ambitious expansion plans to address the need.

What you can expect:

A highly rewarding, senior fundraising role where you can develop your own skills whilst making your mark on a fast-growing national children’s charity. Schoolreaders is a highly professional charity which values every team-member’s contribution to our team efforts. We offer a generous holiday allowance, enhanced sick pay, an employee assistance programme, plus training and development opportunities. If you want to lead a great team in a fast-moving, welcoming environment whilst making a huge impact on children’s literacy across the country, this could be the perfect role for you!

Closing date for applications is 23.59 on 30th April 2021.

Further details including the job description and application forms can be found on our website.

Applications will be reviewed, and interviews offered, on an ongoing basis. We reserve the right to close the role prior to the closing date should a suitable applicant be found, so please submit your application as soon as possible.

Schoolreaders is committed to safeguarding the welfare of children and young people and requires staff to share this commitment. This post is subject to a range of vetting checks including a basic disclosure check of unspent criminal convictions.

Schoolreaders is a Charitable Incorporated Organisation registered in England and Wales (1159157)

The Chilterns MS Centre are looking for a dynamic Head of Fundraising

About the Chilterns MS Centre

At the Chilterns MS Centre we believe that people living with multiple sclerosis (MS) deserve to lead healthier and happier lives. Our mission is to help them achieve this by empowering them to manage their symptoms through long-term physical, practical and emotional support.

We support over 500 people with MS from our purpose-built Centre nestling in the Chiltern Hill just outside Wendover, Buckinghamshire.

Our members describe us as their ‘lifeline’ - the type of support we offer is not available to them on the NHS.

About the Role

We are looking for a Head of Fundraising to bring an entrepreneurial mindset to developing new income generation streams and give strong inspirational, strategic and operational leadership to our talented fundraising team.

You will be part of the management team working with the Chief Executive and closely with the Board of Trustees. Responsible for managing our existing portfolio of fundraising activity, you will also develop new sources of fundraising to achieve our strategic objectives and income targets.

This exciting opportunity comes at a time when the charity is developing a new strategic plan and redefining our brand story.

Our Head of Fundraising will

• Grow, leverage and manage strategic partnerships including existing corporates and major donors
• Review and implement fundraising strategies
• Ensure that we have appropriate systems, resources and procedures in place to deliver our key income generation objectives
• Keep abreast of fundraising developments across the charity and business sectors
• Manage our fundraising team of a Trusts and Grants Fundraising Manager, Community and Events Fundraising Manager, Community and Events Fundraiser and fundraising volunteers
• Deputise for the Chief Executive in his absence

What you will bring to us

• Significant experience operating at a senior level in fundraising environment
• Extensive experience of delivering income through strategic partnerships
• An entrepreneurial approach to securing new funding streams
• Outstanding skills in relationship-building with prospects, donors, trustees and colleagues
• Strong organisational, analytical and budgetary management skills
• Experience in leading and managing a team effectively

To apply

Please see our recuitment pack for further details

Operations Manager – Resolve

Full-time Position – Working across all areas of Resolve’s Service Provision

Salary Band – £34,000 - £38,000 p.a.

Resolve is a charity, established in 2008 that provides Community Drug & Alcohol Treatment & Support Services, Sheltered/supported Crisis Accommodation and solutions for homeless individuals as part of the Welwyn Hatfield Borough Council’s Housing First approach to tackling homelessness and our Community Café & Hub, SPARKS. We are looking for the right person to take up this new position within our Senior Management Team as part of Resolve’s expansion programme.

As a member of Resolve’s Staff Team, you will have the opportunity to be involved in the development of Resolve’s ongoing expansion plans, supporting the development of the Senior Management Team and driving the delivery of all of Resolve’s Projects/Services across all areas of our work.

This is an exciting opportunity for someone with drive, motivation and commitment to join the Resolve Team, to lead the delivery of our services and community projects as the lead member of our Senior Management Team.

Key accountabilities include:

• Competent IT skills
• Effective listening and excellent communication
• knowledge and experience of homelessness, drug and alcohol harm reduction and treatment services are key requirements of this post

This is a new post and so we are looking for someone who has the drive and confidence to make this position their own. The successful candidate will be a self-starter, able to work on their own initiative and willing to work as part of a team to achieve the greatest outcomes.

Resolve provides training for personal and professional development and therefore embraces candidates who demonstrate being a ‘great team player’, who has “person centred” approach to work and who wishes to be part of a valued team, responsible for the smooth running of all of Resolve’s Services/Projects, mentoring staff whether paid or volunteers.

For an application form and job description email as directed

Closing Date for applications: 5.00pm Monday 10th May 2021

Interviews will be held as soon as possible by arrangement with short listed candidates following the closing date for applications. Expected to be week commencing 17th May 2021. Venue to be decided.

We would like the successful candidate is to start as soon as possible, upon receipt of two satisfactory references.

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 19 years and has provided services and support to more than 15,000 people. 

We are seeking an Operations Coordinator to work closely with the Finance and Operations Manager.  We are looking for an individual who will support and coordinate the smooth running of the Centre’s operational and support services, enabling The Mulberry Centre to deliver quality services with a professional and caring focus.  You will need to be a warm and welcoming team player, be proactive and an office all-rounder supporting your colleagues.

If you are interested in the work of The Mulberry Centre and have the relevant experience to perform this significant role, we would very much like to hear from you. 

About the role:

We are looking for a highly efficient, well-organised administrator to join the team and support the smooth running of the operations of the organisation. The role will require effective management of multiple functions; including office management, IT support, HR admin and event logistics. The role will also involve managing, implementing and reviewing key company processes and procedures, as well as supporting our work reporting to grant funders.

About you:

You’ll be a highly efficient administrator with experience of managing a range of operations functions and supporting senior-level staff. Positive Money is a small team that works closely together, so you will also be someone who enjoys and is very capable at juggling multiple projects and chipping in where help is needed. You will be a self-starter who is comfortable working proactively with limited supervision. You’ll be excited about working in an organisation that develops a new type of culture based on innovation, trust, and open-mindedness. You will be committed to Positive Money’s mission (described below). You could come from any background or walk of life, and share our commitment to an inclusive and diverse team, and money and banking system.

About Positive Money:

Our money and banking system increases inequality, fuels climate breakdown, and is undemocratic. We think that should change. Positive Money is a fast-growing organisation that combines the activities of a think-tank, a pressure group, and international movement. Born out of the financial crash of 2008, Positive Money is the leading civil society organisation challenging our central bank, banking system, and wider economy to work in the interests of people and planet. Our mission is to reform money and banking to build a fair, democratic and sustainable economy.

Roles and responsibilities

• General office and facilities management, including managing a potential office move in 2021.

• HR administration, including employee and consultant contracts, inducting new staff, managing our annual leave system (timetastic), and administering all recruitment campaigns.

• Oversee and ensure the effective maintenance of all IT equipment including printers and computers, telephones and other equipment.

• Maintain and manage all company IT software accounts as general admin, and act as general IT support to the rest of the team, working closely with an external web developer as needed.

• Manage the office and electronic filing systems (Gsuite/dropbox).

• Manage day to day relationships with all company suppliers, and manage sourcing and purchasing of key company needs such as insurance.

• Support the Senior Finance Manager on financial administration, including purchasing and a weekly payment run.

• Support the effective governance of the organisation, scheduling board meetings and preparing papers, attending board meetings as minute-taker, and providing administrative support to the Board of Directors where needed.

• Monitor our grants reporting schedule, and support Director and Senior Finance Manager to deliver reports to our grant funders.

• Manage donor database including cancelling donations, tracking new and increased donations, updating details in Action Network, dealing with direct debit / Paypal changes upon donor requests, and emailing donors where necessary. Training would be provided.

• Work with senior staff to ensure key policies and procedures are kept up to date and adhered to.

• Managing and organising online and offline events, including webinars, conferences, roundtables, festival stalls and supporter meetings.

• End-to-end event logistics; identifying and securing venues; sending out invitations, securing and managing event suppliers, directing other team members on key event tasks.

• Organising all staff travel and accommodation.

• General administrative support to the Director as needed.

Essential skills and experience

• At least two years experience as an Operations Officer/Coordinator/Manager, Team Administrator,  Personal Assistant, Executive Assistant, or similar

• Strong administration and organisational skills, with a close attention to detail.

• Strong IT skills, and some familiarity with IT systems such contact databases, Cloud based filing systems, HR software or similar. A willingness to learn and become proficient with new IT systems

• Proficiency in using office software: Microsoft Office suite / google docs or equivalent, Email / Slack, and in managing electronic filing systems

• Experience of working on HR administration

• Experience of organising events, ideally both online and in person.

• Ability to work to tight and conflicting deadlines, prioritising effectively, adapting to circumstances, and juggling a range of projects

• Excellent interpersonal and communications skills, needed to work closely with a small team, and a range of external contractors, funders and stakeholders

• A good project manager, able to plan ahead effectively and manage their time.

• Experience setting up, developing and maintaining effective operations systems

• Excellent verbal and written communication skills in English

• Ready to get stuck in and undertake a wide range of tasks, using your own initiative.

Desirable skills and experience

• Some financial management experience

Values and behaviours:

• Be committed to our vision for a fair, democratic, and sustainable economy

• Enjoy working with a high level of autonomy, trust and experimentation

• Enjoy thinking outside the box and seeking out new opportunities

• Be committed to working in an innovative and collaborative way

• Self-motivated and a team player: enjoy working collaboratively within a team

• Ability to work in time-pressured situations, multi-task and meet deadlines

• Be self-reflective with a high degree of empathy and self-awareness

How to Apply: Please download and fill out the APPLICATION FORM in full. 

Closing Date for applications: 12noon, Tuesday 4th May

Interviews will take place on: Monday 10th and Tuesday 11th May
(interviews will take place online)

The fieldworkers will be responsible for helping to set up and support Good Neighbour schemes in rural communities in North Northamptonshire as well as continuing the provision of our Rural Wellbeing Service across the whole county. Good Neighbour Schemes, which are established by communities and run by local people, provide day to day support for other residents who may have low level needs that require help on an occasional or regular basis. You must have community development experience, be passionate about helping to reduce isolation and have knowledge of the voluntary sector.

We are seeking an Operations Manager to help coordinate our financial, legal and property responsibilities and aid us in future planning. Central Sussex United Area is a charity, which serves an ecumenical grouping of  24 Methodist and URC churches, as single denomination churches and Local Ecumenical Partnerships. 

The Operations Manager will primarily be coordinating the work of the charity, ensuring its legal compliance, responsibile for the finance and assisting with the upkeep of the clergy housing. They will also be a point of contact for the 24 churches, staff and volunteers. The post holder will be working in partnership with a team of volunteers and staff to fulfill these responsibilities, resporting to the Co-Leader. The office is based in Hailsham, with a small amount of travel required across the United Area as part of the post. 

This post is full time, at 40 hours pw, for a 3 year fixed-term contract, paying £30,000 pa. 

This post is subject to a successful Enhanced DBS check. 

Applications to be received by 5pm on 30th April. Interviews on 21st May. 

Head of Service

Full time 37.5 hours per week

£39,931

Based at SIFA Fireside Allcock Street, Birmingham, B9 4DY

Permanent

SIFA Fireside is a leading charity in Birmingham that supports people who are homeless and vulnerably housed. Following an exciting period of development and growth, we are seeking an energetic, passionate and highly competent leader to join our team. You will be accomplished at leading teams through change and you strive to lead by example. You are keen to share learning including your own, acting as a visible and accountable leader to your team.

This position oversees all aspects of service delivery at SIFA Fireside and whilst this is a strategic position we are looking for someone who genuinely wants to understand our clients, services and staff in order to create an integrated, gold standard model of support for some of the most marginalised and excluded people that live in our city.

The Head of Service reports directly to the Chief Executive and forms part of the senior leadership team at SIFA Fireside. We strive to be a values led, inclusive employer and encourage applicants to think creatively about how they demonstrate the requirements of the person specification. You do not need to have gained your experience through traditional routes and we strongly encourage applications from individuals that reflect the vibrant community of people SIFA Fireside works alongside.