Head of development operations and regulation jobs
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Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May
About GLAN
GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations.
Our vision is justice across borders.
We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.
We currently work across three key focus areas:
- Accountability for Atrocity Crimes
- Environment and Climate Litigation
- Abuses in Value Chains
About the role
The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.
The ideal candidate
We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.
The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.
The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.
Key Responsibilities
Senior Leadership
- Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
- Ensure organisation-wide financial oversight and operational business planning.
- Provide guidance and support to GLAN’s team.
- Deputise for the CEO when necessary and take ownership of high-level decision-making.
Operational oversight
- Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
- Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
- Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
- Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
- Ensure joined up working, and provide strategic guidance when challenges arise.
People and culture
- Provide strong leadership to ensure a professional and healthy working culture.
- Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
- Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
- Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
- Support the embedding of GLAN’s values across GLAN’s work.
- Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.
Governance and Board relationships
- Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
- Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
- Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.
Financial oversight
- Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
- Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
- Manage relationships with external accountants, auditors, banks, and financial service providers.
- Ensure best practices are followed and financial risk is identified and managed appropriately.
Operations
- Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.
Person Specification
Essential
- Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
- Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
- Minimum of 10 year’s line management experience.
- Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
- Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
- Exceptionally organised and able to manage multiple priorities.
- Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
- Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
- Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
- Understanding of UK charity law and governance, including experience with Board of Trustees.
- Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
- Warm, people-centred and positive approach.
- Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
- Solution-orientated, able to anticipate and resolve challenges.
- Strong alignment with GLAN’s values and our mission.
- Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
- Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
- Ability to handle difficult situations and handle confidential information.
- Ability to balance GLAN’s operational priorities with our values.
Desirable
- Experience of operating in non-profit / mission-driven / legal organisations.
- Previous experience working in a human rights or environmental protection focussed setting.
- Legal or compliance experience.
- Experience of change management and scaling teams or systems.
- Experience of hybrid / remote team leadership .
- Experience of supporting culture building.
- Experience of working to decolonial commitments.
- Experience of delivering organisational change programmes.
- Legal or compliance experience.
- Experience of change management and scaling teams or systems.
- Experience of hybrid / remote team leadership
- Commitment to equity, learning and continuous improvement.
- Knowledge of HR practices and employment law.
- Fundraising experience.
- Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2
Equality, Diversity & Inclusion
We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.
Our values
Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.
Collective Power - We believe lasting change is built through collective action and power sharing.
Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can.
Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence.
Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.
How to apply
To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.
GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.
If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.
The client requests no contact from agencies or media sales.
The Girls’ Day School Trust (GDST) is a family of 23 independent schools and two academies, united by a shared mission to help girls learn without limits, so they go on to lead lives without limits. As pioneers in girls’ education, we are proud of our heritage and ambitious for our future. To fulfil our public purpose of reaching as many girls as possible, we have an ambitious fundraising strategy, focused on transformational bursaries and innovative learning, enabling girls from a wide range of financial backgrounds to access a GDST education.
We are seeking an exceptional Head of Philanthropy Operations to lead the systems, processes and insight that underpin philanthropic income generation and supporter engagement across the GDST and its family of schools.
This is a key leadership role within the Philanthropy and Partnerships team. Working closely with the Deputy Director of Philanthropy and Partnerships, you will provide strategic leadership for the operational infrastructure that enables fundraising and alumnae engagement to grow in a coordinated, compliant and sustainable way. You will play a central role in strengthening how data, systems and operational support are used to help colleagues across the Trust Office and schools deliver excellent fundraising and stewardship activity.
What you’ll be doing
In this role, you will lead the operational strategy that supports philanthropy and alumnae engagement across the GDST, ensuring the systems, processes and reporting that underpin fundraising are effective, compliant and built for sustainable growth. You will lead CRM, data and performance insight to strengthen decision-making, pipeline development, donor stewardship and long-term relationship management across the GDST network.
You will also oversee core fundraising operations, provide high-quality reporting to senior leaders and Trustees, and lead a small team to deliver strong operational support across the GDST. Alongside this, you will help equip colleagues across schools and the Trust Office with the tools, guidance and insight they need to strengthen fundraising and supporter engagement.
What skills and experience you’ll bring to the role
- Significant experience in philanthropy or fundraising operations leadership, with a strong track record of leading systems, processes and operational improvement in a complex organisation
- Substantial experience of CRM management, data analysis and fundraising reporting, with the ability to translate insight into clear strategic recommendations and practical action
- Strong organisational and project management skills, with the ability to manage multiple priorities effectively while maintaining close attention to detail
- Excellent communication and relationship-building skills, with the confidence to work closely with senior stakeholders, including executive leaders and Trustees, and to build trusted relationships across a network of schools and central teams
- Experience of leading and developing teams, alongside a good understanding of fundraising regulation, compliance and data protection
- A combination of strategic thinking and operational rigour, with a clear motivation to help create greater access, opportunity and impact through philanthropy at the GDST.
Why join us?
As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as:
- Competitive salaries and pay progression
- Access to extensive professional development opportunities
- Training grants for qualifications
- A discount of up to 50% on fees for children at GDST schools
- Generous pension schemes
- Free life assurance benefit
- Interest free loans for training, computer purchase loans and travel season ticket loans
- A Cycle to Work scheme
- Competitive terms and conditions of employment
There are many other good reasons to work with us. Each of our schools and our Trust Office has its own sense of community, and you’ll be part of it. You’ll be in the company of some of the best and brightest people in independent education. Most importantly, no matter what your role, you’ll be playing a major part in the highly regarded education we give our girls.
For further details and to apply please click the apply button.
Closing date: 30th April 2026 at 10:00 AM.
The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
Location: Rotherham
Mentored by: Chief Operations Officer
Type of Employment: Full-time
Hours of Work: 40 hours per week
Days of work: Monday-Friday
Pay Level: £58,000-£65,000
The Really NEET Project is seeking an exceptional, driven Regional Head to lead and inspire our work across Barnsley, Rotherham and the North.
This is a unique opportunity for a passionate leader to help develop our future of alternative education, champion young people, and empower dedicated teams to deliver life-changing outcomes.
As Regional Head, you will provide strategic leadership, operational excellence, and inspirational direction, ensuring our centres consistently deliver outstanding support to young people who need it most.
Some of the key areas include:
- Provide strong and supportive line management to the Teaching, Learning and Assessment Coordinator, SENDCo and Change Leader.
- Lead the ongoing development and delivery of high standards across SEND, education, youth work and risk management, including safeguarding and health and safety.
- Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
- Foster a culture of psychological safety, vulnerability-based trust, and shared purpose within teams.
- Fulfil the Designated Safeguarding Lead (DSL) role and make effective safeguarding decisions at local, regional and national levels.
Our Benefits:
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- Job valuations to ensure competitive salaries
- 45p per mile for any work related journeys
- Annual 2 night staff Getaway
- Christmas spending voucher
- Regular social activities
- Annual Employee Wellbeing budget
- Occupational Health Offer
- Enhanced maternity, paternity, adoption and shared parental leave policies
- Foster & Kinship Policy – time off for training
- Time of for fertility/IVF treatments & appointments
- Bespoke CDP Opportunities
What to expect from the recruitment process:
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 20th April 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
Please review the Job Pack and Description and then complete and return the Application form to Katy Middleton-Groom, the Business Support Lead.
The client requests no contact from agencies or media sales.
The Really NEET Project is seeking an exceptional, driven Regional Head to lead and inspire our work across Telford and the Midlands.
This is a unique opportunity for a passionate leader to help develop our future of alternative education, champion young people, and empower dedicated teams to deliver life-changing outcomes.
As Regional Head, you will provide strategic leadership, operational excellence, and inspirational direction, ensuring our centres consistently deliver outstanding support to young people who need it most.
Some of the key areas include:
- Provide strong and supportive line management to the Teaching, Learning and Assessment Coordinator, SENDCo and Change Leader.
- Lead the ongoing development and delivery of high standards across SEND, education, youth work and risk management, including safeguarding and health and safety.
- Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
- Foster a culture of psychological safety, vulnerability-based trust, and shared purpose within teams.
- Fulfil the Designated Safeguarding Lead (DSL) role and make effective safeguarding decisions at local, regional and national levels.
Our Benefits:
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- Job valuations to ensure competitive salaries
- 45p per mile for any work related journeys
- Annual 2 night staff Getaway
- Christmas spending voucher
- Regular social activities
- Annual Employee Wellbeing budget
- Occupational Health Offer
- Enhanced maternity, paternity, adoption and shared parental leave policies
- Foster & Kinship Policy – time off for training
- Time of for fertility/IVF treatments & appointments
- Bespoke CDP Opportunities
What to expect from the recruitment process:
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 20th April 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
Please review the Job Pack and Description and complete the Application form.
The client requests no contact from agencies or media sales.
Description
We are seeking an experienced and motivated Head of Fundraising to lead and further develop our fundraising activity at a pivotal time for the Cathedral. This is a strategic and hands on role, working closely with the Chief Operating Officer and Senior Management Team to secure the resources needed to sustain and grow the Cathedral’s mission, ministry and buildings.
You will take the lead on generating fundraising income, primarily through trusts and foundations, while also developing appeals, legacy giving, regular giving and new fundraising income streams. You will build on the strong foundations already in place, bringing creativity, rigour and collaboration to everything you do.
The role
As Head of Fundraising, you will:
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Lead relationships with trusts and foundations, identifying opportunities, writing compelling applications and managing reporting and compliance
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Drive major fundraising bids to support the Cathedral’s Estates Masterplan and strategic priorities
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Develop and deliver fundraising appeals and pilot new initiatives to diversify income
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Grow legacy and regular giving, building a sustainable pipeline of long-term supporters
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Lead supporter care, engagement and fundraising events
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Oversee fundraising communications and profile raising activity
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Work collaboratively across the Cathedral to develop fundable projects and shared ownership of fundraising
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Manage the fundraising budget and report progress to the Senior Management Team and Finance Committee
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Act as Line Manager for the Development Officer
This role combines strategic thinking with practical delivery and will suit someone who enjoys working in a small, committed team where no two days are the same.
What we're looking for
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Proven experience in fundraising, particularly trusts and foundations
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A strong track record of writing successful funding applications generating over £250,000pa
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Excellent relationship building and communication skills
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The ability to work collaboratively with colleagues, volunteers and external partners
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Empathy with the values, mission and worshipping life of a Christian cathedral
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A calm, organised and proactive approach, with strong attention to detail
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A clear commitment to safeguarding, inclusion and best practice
Experience in cathedral, church, heritage or charity settings is welcome but not essential — we are keen to hear from candidates with transferable skills from other sectors.
Why join us?
You will be part of a warm, committed community, working in a unique historic setting and helping ensure Portsmouth Cathedral continues to thrive for generations to come.
Benefits
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Generous annual leave allowance of 25 days per annum (FTE) plus public holidays and 2 'given' days over Christmas. Pro rata for this part-time role.
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Employer pension contributions of 7% plus 1% employee contribution.
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Commitment to professional development and training
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Cash health plan
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Interviews in person Tuesday 5 May 2026
Interested candidates should submit their CV along with a covering letter detailing how their experience aligns with the role’s requirements and the values of Portsmouth Cathedral.
Candidates invited to interview will be asked to complete a short application form as part of our safer recruitment process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising (Part-Time, 3 days/week)
Hybrid – Vauxhall, London | £47,342 (pro rata)
1-year FTC | Start ASAP
Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.
Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.
What You’ll Do
- Develop and deliver our fundraising strategy
- Build a strong pipeline of trusts, foundations & statutory funders
- Craft compelling bids
- Lead excellent stewardship and funder relationships
- Work across teams to align opportunities and organisational needs
What We’re Looking For
- Proven fundraising success, including significant grants
- Strong writing and relationship-building skills
- Experience managing fundraising pipelines and reporting
- Highly organised, collaborative and mission-aligned
Why Join Us?
Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.
How to Apply
Please submit your CV and cover letter outlining how you meet the essential criteria.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support for and implementation of the Branch’s strategic and service delivery plans
- Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
- Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
- Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
- Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
- Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.
Provides leadership and line management to the staff team including the following functions:
- External relations and outreach
- Fundraising
- Recruitment and training of new volunteers
- Volunteer rota and support
- Facilities and Office services
- Other areas of responsibility that may from time to time be established.
Main Responsibilities:
Governance
- Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
- Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
- Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
- Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.
Financial Management & Fundraising
- Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
- Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
- In consultation with the Treasurer and other trustees, set an annual fundraising target.
- Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
- Manage project and area budgets with relevant staff and volunteer leads.
Support for and implementation of the Branch’s strategic and service delivery plans
Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.
- Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
- In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
- Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
- Input into to research and planning of new branch initiatives.
- Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate
Line Management
- Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
- Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
- Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
- Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
- Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
- Work with the Branch Leadership Team to support all staff activities.
Communications
- Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
- Maintain relationships with the Samaritans Central Charity in relation to media activity.
- Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
- Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.
Facilities and Office Management
- Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
- Take overall responsibility for the contracting of services to the organisation
- Take responsibility for compliance with Health and Safety Regulations
Hours of work
1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.
2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.
Equal Opportunities Policy
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.
Requirements
- Graduate or equivalent by experience
- Relevant postgraduate qualifications
Skills and abilities
1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.
2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.
3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.
4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.
5. Ability to research and develop reports at a senior level.
6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.
7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.
8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.
9. Ability to enthuse and motivate paid staff and volunteers.
10. Good financial management skills –evidence of leading and managing a budget.
11. High level organisational delivery skills.
12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.
Experience
- Experience of working with volunteers and paid staff
- Experience of financial planning and management, including budgetary control.
- Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.
Project management knowledge and skills.
1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans
2. Experience of issues affecting London government
3. Experience of working with Boards of Trustees
Knowledge
- Sound general working knowledge of IT
- General knowledge of business management
- Experience and understanding of managing / developing teams.
- Knowledge of advanced IT and telephony, such as those required by Samaritans.
- Understanding of the policies and principles followed by Samaritans.
- Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
- Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations
Personal qualities
1. Intellectually strong, applying a structured approach to work.
2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.
3. Adaptable to change, while being able to work unsupervised.
4. Able to use initiative, assessing and adjusting to changing work priorities.
5. Affinity with charity’s goals and values
The client requests no contact from agencies or media sales.
Operations Manager
The McPin Foundation
Type: Fixed term for 2 years
Location: Head office (Bethnal Green, London)/Working remotely
Salary: From £40,562 per annum FTE
Hours: 30 hours a week (0.8 FTE)
Would you like to play a key role in supporting a team championing lived experience involvement in research?
The McPin Foundation is a mental health research charity that champions the involvement of those with direct experience of mental health issues in all stages of research. We are looking for an exceptional ‘people-person’ to join our team; someone with a keen interest in workplace wellbeing, compassion for the work that we do and confidence to manage a varied and practical workload.
The Operations Manager provides a key role in our charity managing our people and operations functions. This includes the day-to-day running of our office space in Bethnal Green, human resources, workplace wellbeing, IT, and asset and data management. You will provide guidance and support, bringing skills in working across teams and breaking down barriers. You will develop new initiatives and ensure compliance with health and safety, IT and data security governance.
The post would suit someone with proven experience in human resources, health and safety and IT/GDPR. You will have excellent communication skills (both written and spoken) and well-developed people and line management skills, understanding how to share important information in clear, compassionate and engaging ways. Working in a small team in a central role, you will bring a can-do attitude to the workplace, inspiring others to be confident and forward thinking. Supporting the team’s wellbeing at work is a vital part of the role.
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan.
Please see the full job description for more information.
The closing date for applications is Tuesday 21st April 2026 at 9am.
Interviews will be held in-person the week commencing 4th May 2026.
To apply please visit the McPin Foundation vacancy page to download an application form.
Please email your queries to Clare Walsby at the McPin foundation if you have any questions about the post.
The client requests no contact from agencies or media sales.
The Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the operations and administrative staff, recruit and manage volunteers and the volunteering service and coordinate trainers and the training service. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees.
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of al genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Community Services Development will lead the growth and evolution of Day One’s national offer for people affected by serious and life-changing injury, while designing and implementing a new service to support individuals transitioning from Hospital to Home. The post holder should combine strategic leadership with hands on service design and development expertise, ensuring the national offer becomes the charity’s returning home service in line with the new strategy for 2026-2029. Newly designed services will deliver high-quality, compassionate support and that are well designed, evidence-based and responsive to the real world needs of people with serious and life-changing injury. Working closely with the Head of Lived Experience, to ensure lived experience insight is central to all design and implementation, and that new pathways complement Day One’s existing Peer Support model.
What You Will Bring
To be a highly organised, outcome focussed self-starter, with excellent communication and leadership skills who is able to work in a fast-paced environment and build productive relationships with internal and external stakeholders. You will be highly skilled and experienced in scoping and designing a service and seeing it through to implementation, adapting it in accordance with ongoing analysis and feedback.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 13th April 2026
Interviews:
First stage virtual: Monday 20th April 2026
Second stage in-person (Leeds): Thursday 30th April 2026
For further information, please refer to the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Difference Where It Matters Most
At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections.
We are now seeking an Impact and Operations Manager to join our passionate team and shape the future of our services.
About the Role
This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations.
Key Responsibilities
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Lead and manage data collection, evaluation, and reporting across all family support services
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Develop tailored reports and insights for internal and external stakeholders
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Collaborate on funding applications with the CEO and Head of Marketing & Fundraising
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Oversee administrative systems and policies, including GDPR compliance and HR processes
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Manage office operations, including tech support, premises, and general administration, and line manage operations and data & impact team
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Contribute to strategic planning and service innovation using data and insight
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Strengthen our presence across local and national networks in partnership with the Senior Management Team
What You’ll Bring
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Strong experience in managing and interpreting data to drive impact and inform strategy
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Strategic thinking with the ability to manage multiple projects and deliver results
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Confidence with technology and quick ability to learn new tools and systems
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Excellent communication and interpersonal skills to build strong relationships
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A curious, analytical mindset and a passion for telling the story of our work
Why Join Us?
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A flexible, hybrid working model co-designed with our team
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A supportive, inclusive, and values-driven culture
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A chance to make a tangible difference in the lives of local families
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Excellent pension and generous annual leave
How to Apply
Thanks for your interest in the role. To be considered, please ensure you complete the application form in full, as we’re unable to review CVs submitted on their own.
Please head over to our website for the full full job description, application form and monitoring forms.
Submit completed application and monitoring forms to by 5pm on 22nd April 2026.
This role is subject to a DBS check and satisfactory references.
We are committed to safeguarding and promoting the welfare of children and families. We welcome applications from people of all backgrounds and abilities. If you require any support with the application process, please contact us .
Interviews will be held the week commencing Monday 27th April 2026.
The client requests no contact from agencies or media sales.
Contract type: Permanent
Salary: £60,000 - £65,000
Hours: Full Time - 37.5 hours per week
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
Job purpose:
The Head of Marketing and Communications plays a pivotal strategic role in shaping, and delivering compelling brand, marketing and communications strategies that deepen audience engagement and support Essex & Herts Air Ambulance's income growth ambitions.
The postholder will head up a high-performing and multi-disciplined team across marketing, PR, digital, brand, content and internal communications within a dynamic, fast-paced charity. They will provide visionary direction, making the most of planned and reactive opportunities to enhance public trust, support ambitions across fundraising and retail, foster meaningful community engagement, and amplify the charity's lifesaving impact.
Summary of duties and responsibilities:
Strategic Leadership
- Develop and lead an integrated, organisation-wide marketing and communications strategy aligned with long-term organisational goals, driving brand strength, engagement and supporting income growth ambitions of the fundraising, philanthropy and retail teams.
- Provide inspiring leadership, fostering a culture of innovation, collaboration, continuous improvement, accountability and high performance.
- Deliver effective line management to the team, strengthening career pathways through structured development and robust succession planning.
- Play an active and influential role as a member of the Fundraising & Marketing leadership team, contributing to income and supporter growth strategies, leading projects and strategic initiatives.
- Ensure high-quality delivery through external partners, including suppliers, contractors and freelancers.
- Use insight, data and audience segmentation to inform strategic decisions and shape impact campaigns.
- Act as an advisor to the Executive Team and the Senior Leadership Team on brand strategy, reputation management, marketing performance, risk and crisis communications.
Brand & Reputation Management
- Evolve, and protect the organisation’s brand identity, deepening public trust, visibility and emotional connection with key audiences.
- Ensure consistent and high-quality brand application across all channels, materials, and stakeholder touchpoints.
- Oversee media relations, crisis communications and reputation management, providing confident leadership in high-risk or high-profile situations.
- Steward the charity’s visual identity, tone of voice and brand architecture across both the charity and retail operations.
- Champion authentic storytelling rooted in lived experience and demonstrable impact, respecting dignity and safeguarding principles.
Marketing, Digital and Communications Strategy
- Design and deliver a multi-year Marketing, Communications and Digital Strategy aligned with organisational priorities and future growth ambitions.
- Lead the organisation’s digital strategy, covering website performance, SEO, paid advertising, AI, analytics and digital innovation.
- Shape county-level marketing and engagement plans that enable regional fundraising, community engagement and partnership development.
- Ensure high-quality content production across all channels, including social media, film, print and editorial.
- Lead proactive media relations and news generation that build credibility and articulate the charity’s life-saving impact with accuracy and integrity.
- Lead values-led external affairs activity, engaging MPs, stakeholders and regional media while stewarding crisis response with calm, transparent, and timely messaging.
- Drive data-led digital marketing through segmented supporter journeys and integrated campaigns that deliver income and engagement targets, embedding performance reporting to drive continual improvement
Internal Communications
- Develop and deliver an internal communications strategy that strengthens transparency, fosters employee engagement and reinforces the charity’s culture and values.
- Partner with HR and senior leaders to communicate key initiatives and strategic priorities with clarity and impact.
- Collaborate across departments to ensure internal messaging aligns with and amplifies organisational priorities.
Budget & Performance Management
- Lead departmental budget setting, reforecasting, and resource planning, maximising return on investment across all activity.
- Oversee robust performance tracking, evaluation and benchmarking frameworks to drive continual improvement and inform strategic decision-making.
- Ensure full compliance with relevant regulations, including GDPR, advertising codes, fundraising and brand licensing requirements.
Other Duties
- Work occasional evenings and weekends as needed, including being on the out-of-hours on-call rota.
- Carry out other duties that may arise in line with the broad remit of the post.
- Maintain professional competencies through continuous professional development.
The Package
Salary: £60,000 - £65,000 per annum
As a valued member of the charity team, you will have access to a wider range of benefits including:
- 27 days annual leave plus 8 bank holidays, increasing to 28 days with length of service
- Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
- Occupational sick pay from day one employment
- Free access to an Employee Assistance Programme (plus immediate family)
- Access to Cycle to Work through salary sacrifice
- Discounts at a variety of retailers via Blue Light Card
More information and how to apply
The closing date for applications is 26th April 2026
First interviews will take place during w/c 4th May in person at North Weald.
Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.
This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment.
If you would like an informal chat about the role, please contact us directly and we will organise a time to speak to one of the team.
Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Operations Manager.
About the role
The Operations Manager sits at the very heart of TLG, working closely with the Executive Director to turn vision into reality and ensure the organisation runs smoothly at every level. From trustee board and governance rhythms, through the leadership team, and out across the whole organisation, this role is pivotal in holding together the systems, structures and environments that enable TLG to flourish.
Our Operations Manager will lead and coordinate core organisational functions, champion a healthy and effective office culture, and provide confident, cross‑organisational leadership. With oversight of strategic and operational coordination, they will ensure that TLG’s systems, rhythms and ways of working are not just efficient, but actively support our people to thrive and our mission to be lived out day‑to‑day.
Your Impact
We’re looking for someone who brings clarity, steadiness and strong operational instincts to a fast‑moving, purpose‑driven organisation. They will thrive on making organisational life run smoothly - someone who can confidently hold the rhythms, plans and processes that keep TLG functioning at its best, while translating bigger strategic priorities into clear, practical action.
This person will be naturally organised, proactive in spotting improvements and able to simplify complexity into manageable systems that serve the whole team. They will be comfortable influencing across the organisation, building trust, and partnering well with others. Above all, they will care deeply about TLG’s mission and bring a thoughtful, solutions-focused approach that strengthens our culture, compliance and operational excellence.
Job Purpose
At the heart of the Operations Manager role is the opportunity to shape how TLG works at its best. This role brings strategic insight to the design and continual improvement of our organisational rhythms - streamlining key processes, strengthening ways of working, and unlocking efficiencies that free our people to focus on what matters most. By stewarding the operational heartbeat of TLG, the Operations Manager ensures that our rhythms are not only well‑managed, but intentionally aligned with our mission, enabling clarity and momentum across the organisation.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 22.5 - 37.5 per week (0.6 – 1.0 FTE)
Closing Date: Sunday 26th April
Initial Interviews: Thursday 30th April – Online
Final Interviews: Monday 11th May – at our National Support Centre in West Yorkshire
To help communities by promoting, developing and supporting sustainable, quality, robustly governed Out of School Childcare Clubs. To meet the need for increased Care Inspectorate Wales (CIW) registered childcare across Wales.
- Develop and set up new Out of School Childcare Clubs and/or extend existing provision. Identify, with the help of childcare partnerships, areas for club development.
- Support new and existing clubs and help them develop quality standards, including support and encouragement to register with Care Inspectorate Wales (CIW).
- Support Out of School Childcare Clubs to improve sustainability.
- Support Out of School Childcare Clubs to adopt robust legal structures and governance, including support for unincorporated committees to move to a more suitable limited liability structure.
- Identify training needs for Out of School Childcare and promote training opportunities including Playwork qualifications and continuous professional development, signposting to relevant training. Undertake training to enhance the ability to carry out the role.
- Support the delivery of project work as required.
- Support with the planning, standardisations and delivery of online/face to face network events/workshops/training/webinars that inspire Playworkers and Managers and contribute to the fulfilment of children’s right to play and participation.
- Seek new funding opportunities and write funding applications for review by Line Manager.
- Support the strategic work of the organisation and play a positive role in achievements within the work plan, to benefit the Out of School Childcare sector pan Wales. Be an active member of Clybiau Plant Cymru Kids’ Clubs Development Team and contribute effectively to Local Authority Childcare Teams.
We are the voice of Out of School Childcare Clubs in Wales.
The client requests no contact from agencies or media sales.
Role/Job Title: Head of Income Generation
Location: Pembury, Kent / Battle, East Sussex
Travel to other locations in the South-East as required
Hybrid working arrangements available
Hours: 37 hours per week
Salary: £55,000 - £65,000 per annum, dependant on experience
Closing date for applications: Monday 20th April 2026
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are therefore encouraged.
Interview Date: Wednesday 29th April 2026 at Cornford Lane, Pembury, TN2 4QU (Please ensure availability for this date when applying)
Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.
About Aspens:
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
As we continue to grow and strengthen our impact, we are looking for an ambitious and strategic Head of Income Generation to play a key role in securing our long-term financial sustainability.
What We Offer:
- Comprehensive Paid Training and opportunities for career progression, including recognised qualifications in health and social care
- Paid DBS Check (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
- Flexible Work Arrangements with the option to take on additional bank shifts
- Annual Leave (including Bank Holidays) pro-rated based on your hours, with additional leave accrued with length of service
- Nest Pension and Death in Service Benefit
- Access to a Dedicated Employee Assistance Programme and Mental Health First Aiders
- 20% Discount at Aspens High Street Stores for all staff
- Discounted Menu at the Bluebell Café (Pembury) for employees
- Refer a Friend Scheme – earn up to £250 for every successful referral
- Employee recognition programmes, including ‘Employee of the Month’
The Role:
The Head of Income Generation will lead the development and delivery of a sustainable, multi-year income strategy to support Aspens’ future growth and impact.
Working as part of the Inclusive Executive Leadership Team, you will provide strategic leadership across fundraising, partnerships, marketing and trading activity. You will strengthen existing income streams while identifying and developing new opportunities including major donors, trusts and foundations, corporate partnerships, and social enterprise initiatives.
This is an exciting opportunity to shape the future of income generation within a purpose-driven organisation making a real difference in people’s lives.
Key Responsibilities:
You will:
- Develop and deliver a multi-year income generation strategy aligned with organisational goals
- Lead annual income planning, budgeting and performance reporting
- Grow income from trusts and foundations, securing significant multi-year funding
- Develop and implement a Major Gifts strategy, cultivating high-net-worth donors
- Establish and grow legacy and in-memoriam giving programmes
- Build and manage corporate partnerships and sponsorship opportunities
- Oversee community fundraising campaigns and events
- Provide strategic oversight of retail, café and trading activity to maximise net income
- Identify and develop social enterprise opportunities that balance impact with financial return
- Strengthen impact measurement and CRM systems to support effective reporting and donor engagement
- Lead, inspire and develop a high-performing income generation team
We are looking for a strategic and commercially minded leader with a strong track record in fundraising and income generation.
You will bring:
- Significant senior-level experience in income generation within the charity or social impact sector
- A proven track record securing major gifts, high-value partnerships and six-figure grants
- Strong strategic planning, budgeting and forecasting capability
- Experience leading and developing high-performing teams
- The ability to translate impact and operational data into compelling funding narratives
- Experience using CRM systems and pipeline management to drive fundraising performance
- Excellent relationship-building and influencing skills, including at Executive or Board level
A full driving licence and access to a vehicle is required and essential for this role.
We’re looking for passionate individuals to help us ensure that every person we support lives a fulfilling life with dignity and independence.
If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.
Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.
The client requests no contact from agencies or media sales.
