Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Head of Marketing

BASE LOCATION: London, UK

REPORTING TO: UK Director

LINE MANAGEMENT RESPONSIBILITIES:

4 Direct reports

Digital Engagement Manager

Marketing Manager (Offline)

Digital Marketing Manager

Executive Assistant

(Total department staff: 9)

Islamic Relief:

Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 25 countries.  It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness.  Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (MARKETING):

The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through intergrated and creative marketing and fundraising techniques.

The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.

JOB PURPOSE:

Working with the UK Senior Management Team (UK SMT), the Head of Marketing has strategic and operational responsibility for all aspects of marketing and brand management for Islamic Relief UK.

The Head of Marketing will have overall responsibility for the quality, consistency and strategic direction of our Marketing services. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with IRUK.

This role will understand emerging trends in marketing, and work to understand how these innovations can be applied to the organisation’s context.

KEY WORKING RELATIONSHIPS

• UK Director
• Heads of Department and Managers
• Creative agency
• Regular contact with IRW Directors and Department Managers

SCOPE AND AUTHORITY

Scope of the Role:

• Lead the development and implementation of the marketing strategy with plans and activities to raise brand awareness including the adoption of IRUK’s brand and values across the organisation and to deliver impactful fundraising and advocacy campaigns.
• Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
• Play a key role as a member of the UK SMT in developing IRUK’s strategic priorities and implement plans to raise awareness of the Organisation’s activities and their impact.
• Provide effective leadership for team members delivering marketing activities, ensure digital marketing and branding plans are in place and act as an inspiring role model at all times.

Responsibility for Resources:

Manages the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with IR policies/processes. Overall responsibility for all technical equipment within the Marketing department..

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling their roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of their colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1. Developing and implementing the Marketing strategy, related plans and brand management to ensure campaigns achieve maximum impact

• Identifies and prioritises the marketing needs within IRUK in line with strategic priorities and campaigns.
• Lead the development and delivery of the marketing strategy to raise IRUK’s profile, funds and improve understanding of our work with key external audiences including potential beneficiaries, donors, supporters and other stakeholders.
• Develop and implement supporter journeys across direct marketing channels.
• Assist in the development and annual review of IRUK’s marketing strategy to ensure it is fit for purpose to support IRUK in its work.
• Develop and implement plans to provide advice, support and resource materials to assist stakeholders in the marketing and positioning of their activities.
• Work with internal stakeholders to plan content for all major campaigns and areas of work.
• Ensure that strategies, campaigns and activities across all departments optimise the way IRUK is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
• Work collaboratively with Islamic Relief Worldwide to maximise our brand’s ability to enable positive emotional connections with our audiences in a way that drives long-term engagement.
• Provide strategic input to cross-organisational projects and seek to identify steps to accelerate progress and maximise the impact of IRUK’s campaigns activities.
• To offer senior level marketing expertise to relevant stakeholders at IRUK.
• Overall responsibility for the content and appearance of all print and digital materials to ensure consistency with the brand and brand values (consulting stakeholders where appropriate).
• Work with the Head of Comms and Creative Content on editorial direction, design and production and distribution of publications.
• Work with the Head of Comms and Creative Content to produce copy and design of all marketing content both online and offline ensuring they are high quality, up to date and align with relevant policies.

2. Management of the Marketing Department developing and implementing strategies/workplans and Key Performance Indicators

• Responsible for the provision of an effective Marketing department to deliver accurate and timely work. Provide support and guidance where required.
• Keep the marketing department’s work plan under review to ensure congruence with a developing and changing organisation.
• To be accountable for setting and achieving annual Marketing KPI targets, and for contributing to broader departmental, divisional and organisational KPIs as agreed with the UK Director.
• Analyse and report against the KPIs and create action plans to address any areas of concern/risk.
• Ensure the use of KPIs/metrics to evaluate the impact of marketing services and initiatives – ensure they are understood, valued and adopted across the department.
• Support the Marketing Manager (offline) to provide best practice expertise and support across offline and direct marketing channels and techiques.
• Support the Digital Marketing Manager to provide best practice expertise and support across digital marketing channels and techiques.
• Play an active role with senior colleagues to ensure IRUK meets the compliance requirements of the regulatory bodies and also provide formal reports and advice as necessary to the UK Director to enable the fulfilment of their responsibilities.
• Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
• Working with the Heads of Fundraising and Comms and Creative Content to ensure donor journeys are effectively implemented across all marketing channels.

3. Support fundraising and income generation with an effective digital strategy and digitial marketing plans

• Oversee the development of a digital strategy and integrated digital marketing plans to enhance our reach and engagement with targeted external audiences.
• Responsibile for the content, editorial policy and quality control of IRUK’s website and and social media channels to maximise opportunities to reach and engage with new and existing supporters/donors and raise funds.
• Inspires and mentors creative excellence in the immediate team and any external providers so that creative output is on brief, on brand, and supports Islamic Relief’s cause.
• Ensure that IRUK’s digital marketing strategy is maximising on digital opportunities available, keeping fully informed of the latest digital marketing trends, tools and innovations.

4. Development and growth

• To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with Islamic Relief’s brand, across all departments. 
• To future-proof IRUK by building a network of external contacts, undertaking regular competitor analysis and sector research, investigating ways to improve effectiveness, seizing opportunities, anticipating risks and encouraging innovation and improvements. 
• To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to IRUK’s values/goals.
• Oversee and advise on the quality of marketing materials IRUK’s delivers – in creativity and by technological platforms.
• Review and audit IRUK’s existing marketing materials, developing roadmaps for future improvements.
• Ensure maximum return on investment from marketing budgets.

5.  Provide effective leadership, motivation and development of the  Marketing Department and act as an inspiring role model

• Provide on-going expertise and quality checking of IRUK’s marketing materials involving other stakeholders at every possible opportunity.
• Lead by example to create an effective and motivated marketing department which delivers strong customer service ethics and in partnership with all aspects of IRUK.
• Carry out regular one to one meetings with direct reports.
• Ensure that the annual performance review process is managed within IRUK’s policies, processes and timelines, agreeing objectives and training needs for team members.
• Address and manage effectively any areas of underperformance, within IRUK’s policies and procedures.
• Regularly review the performance of individuals and teams, providing advice, support, coaching/mentoring/learning and development as appropriate.
• Develop and lead all aspects of work of the Marketing department including budgetary management.

6. Deliver a full and comprehensive role as a Head of Department

• Identify and influence key decision makers and capitalise on opportunities to maximise IRUK’s reach within the marketing context.
• Have a positive impact internally and externally – with the people and communities that IRUK works with and for.
• Undertake corporate assignments as required by the UK Director.
• Work and lead collaboratively as part of the UK SMT and in the spirit of IRUK’s values.
• Support UK SMT colleagues in resolving significant operational issues.
• Attend UK SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the UK Director.
• Communicate the work of IRUK positively both internally and externally.
• Represent IRUK with both internal and external audiences.
• Identify new, creative and innovative solutions as well as practical approaches to organisational issues.

7. Other

• esponsible for decisions regarding the interpretation of brand guidelines and working with the Head of Comms & Creative Content to set the creative standards of content produced by and for IRUK.
• By virtue to being a member of the UK SMT, contribute to IRUK’s decision-making process.
• Represent IRUK at key external events and initiatives when required.
• Promote Islamic Relief’s vision, mission and values.
• To work closely with the Media and Advocacy teams in the Comms & Creative department  to ensure that opportunities in these areas are maximised in an integrated manner and that public communication by these teams supports the overall marketing strategy.
• To ensure that all marketingactivities adhere to charity law, compliance/best practice, including in the area of data protection, marketing consent and vulnerability.
• Build strategic relationships peers from third sector and other organisations where relevant, ensuring quality outputs, evaluation and value for money across all activities.
• Research marketing and brandingtrends and innovations with a view to improving IRUK’s marketing work.
• Take a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

General Duties

• Be flexible within the broad remit of the post.
• Comply with organisational policies and practices.
• Encourage effective cross departmental working through personal example.
• Keep professional knowledge and expertise up to date.
• Attend internal and external meetings as required and contribute positively.
• Undertake any other duties commensurate with this post as reasonably requested by the UK Director.

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRW’s vision and mission.

Essential Criteria

Experience:

• Substantial experience operating at a senior level in an INGO/Charity sector to develop successful integrated marketing strategies and plans
• Proven experience of leading insight-driven, multichannel marketing campaigns and delivering on large scale campaigns
• Experience of working within a diverse, multidisciplinary team 
• Practical experience of successfully developing and managing marketing  budgets, KPIs, evaluation and monitoring systems, and insightful performance reports
• Extensive experience using audience, consumer and/or data insight and research to drive brand and marketing planning
• Experience of capitalising on digital and social media channels, technologies and platforms to cost-effectively grow and develop supporter bases
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of working with data management/analysis teams, and related CRM systems, to optimise data and data capture opportunities to help drive growth
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
• Demonstrable experience of successfully leading teams with responsibility for effective performance management and motivation
• Solid experience of stakeholder management.

Knowledge, Skills and Attributes:

• Ability to enthuse and motivate a team during a period of change
• Ability to work in partnership with other teams but with the presence to introduce innovation
• Ability to create and deliver impactful audience focussed content
• Authentic and trusted leadership style
• Highly motivated, positive and solution focussed
• Ability to apply creative thinking and problem solving skills to deliver innovation
• Ability to manage high level projects, from inception to successful conclusion
• A high degree of accuracy and attention to detail
• Ability to work as part of a team and on own initiative
• Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities
• Ability to think laterally and creatively
• Initiates collaborative working in a diplomatic manner
• Clear understanding of confidentiality
• Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing
• Senior level understanding of current marketing trends
• Knowledge and understanding of the current marketing context for Islamic Relief
• Strong understanding of international development and humanitarian work
• Working knowledge of Macromedia Creative Suite
• Self-sufficient in production of documentation etc, with the use of Microsoft Office, and other relevant IT packages as appropriate
• Educated to degree level, or to have equivalent relevant experience
• Suitable accredited marketing qualification such as CIM Certificate in Marketing
• A good knowledge of general data protection regulation legislation and evidence of developing policies to ensure compliance and best practice.

Desirable:

• Membership(s) of the Institute of Direct Marketing or equivalent professional organisation.

Personal Qualities

• Strong motivation for and empathy with the aims and objectives of Islamic Relief
• A genuine passion for making a difference
• Understanding of and affinity with Islamic Relief values
• Confident and positive approach to work.

Other requirements

• Willingness to travel and work outside of normal office hours when necessary – particularly during emergency campaigns.

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation. You will be joining at an exciting time in the organisation’s development, as we rebrand and grow our team.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions.

Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Administrative Support Officer, Events Coordinator and PA to the Chief Executive, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

This role is to cover maternity leave and is offered as a 10-month contract with an ideal start date of 1st September. The role is full time, 35 hours a week with 28 days annual leave per annum, prorate as per contract length, plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

About the BPC

The BPC is highly regarded in the psychotherapy field, having a tradition of excellence and intellectual rigour which that is highly regarded nationally and internationally. We are a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specification by 9am Monday 20th July 2020.   Applications without a covering letter will not be considered.

1st interviews will be held W/C 27th July 2020.

Reporting to: The Group CEO MPS Society

Hours: Full time - Flexible to suit the needs of the Organisation

Location: Amersham UK - with travel in the UK and overseas as needed

Closing Date 17/07/2020

Interview Dates 29 July 2020

About Us

The MPS Society provides support across the UK to families affected by rare, life-limiting genetic conditions. These genetic conditions cause a range of complex difficulties and we provide vital support to the whole family for as long as they need it. Further information on the work we undertake can be found on our website.

Job Description (Please see full job description for further details)

The Head of Group Operations (HGO) will be responsible for the day to day operational running of the MPS Society and, in collaboration with the CEO, its commercial trading subsidiary MPS Commercial. This is a hands-on role that offers diversity in a growing organisation, responding to opportunities for revenue growth and greater national and International reach.

The Head of Group Operations will be managed by the Group CEO. The primary duties and responsibilities are set out below. This is a diverse role and the candidate will be able to tackle a range of tasks as part of this small dynamic team.

Primary duties and responsibilities include:

Strategic direction

Working jointly with the CEO of MPS Commercial and Group CEO

• Develop the strategic direction and priorities for the Society and MPS Commercial

• Develop a detailed annual operational plan to achieve the strategic priorities of the organisation(s), for approval by the relevant Boards

Line management

• Line management for all core functions / staff within the Society, including HR and Finance

Operational management

• Working with the Senior Leadership Team and other members of the Organisation, Develop and implement the annual operating plan

Patient services

• Lead the operational direction of the patient services in line with the overall society’s priorities

• Working with Support and Advocacy lead, anticipate the future needs of the society’s members adapting existing projects and developing new activities as required to ensure we continue to meet them.

Clinical Centre support

• In collaboration with the group CEO drive the strategic relationships with key clinical centres in the UK and internationally, to further the collaborations between the Society and the clinical colleagues in the field

Pharmaceutical companies

• In collaboration with Group CEO and CEO of MPS Commercial, explore and identify opportunities for collaboration with current and potential pharmaceutical partners

Political lobbying and Public Affairs

• Design and implement, in collaboration with the Group CEO, the political lobbying and public affairs strategy and activities for the Society.

Financial management

• Assist the Head of Group Finance Officer with financial planning, management and reporting, and the implementation of the operational, business and strategic plans

Office management

• Oversee the maintenance of a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations

• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow management.

Human resources

• Working with the HR Lead with recruitment, induction and ongoing development of the Charities personnel

Other Responsibilities

• Operational Risk and Charity Compliance Reporting
• Oversee timely governance and report to the Board of Trustees
• Oversee all aspects of the MPS Society’s income generation strategy and ensure production of reports for the Board of Trustees

• Oversee the content and design of all the MPS Society’s public facing materials both printed and electronic.

The successful candidate will be required to undertake a DBS check prior to taking up position in the role

For further details, please contact Barbara Cotterell on 0 3 4 5 3 8 9 9 9 0 1

Applications may be made either through the Charity Jobs website or to Barbara Cotterell directly.  All applications should include your CV and a cover letter outlining your skills, experience and how you meet the requirements of this role.

Plaese note we will only accept CV's with a covering letter clearly explaining how you meet the job specifications.

The Upper Room works with various disadvantaged groups including homeless people, migrants and ex-offenders, helping them to improve their lives. The successful applicant will have responsibility for managing and working with the Project Managers to ensure the smooth running of all operational activities of The Upper Room. This includes oversight of risk management, health and safety, Safeguarding and Data control.  

Nelson St Church will be an innovative, exciting Resource Church in the centre of Rochdale. Established in partnership with Holy Trinity Brompton Church, London it is expected to launch in January 2021.

We are looking to build a close-knit team, united by the vision of seeing the transformation of lives in Rochdale. As Operations Manager you will be a key part of the leadership team, and will have a significant role in implementing the vision and values of the church.

Initially, you will be responsible for the set up of the operational side of the Church, providing strategic, organisational and administrative support to the team. Once established, you will be responsible for the effective running of the operations of the church and play a key role in growing through effective communication with the community.

This will be an exciting and challenging place to work, full of variety. We hope to create an environment where innovation and creativity are encouraged, and where we strive for excellence in everything we do.

Role

We are seeking an experienced, passionate, proactive and committed Operations Manager to lead on the financial and day to day management of the Brazelton Centre UK, and to help us achieve our mission to ‘give newborn babies a voice by supporting parents in understanding their unique communication’.The post-holder will be an advocate and ambassador for the Brazelton Centre UK nationally and internationally.

Terms

The Brazelton is committed to equal opportunities and can offer flexible working.

This is a part-time role (3 days per week / 7.5 hours per day or flexibly over 4 or 5 days), based on 60% pro-rata of an annual FTE salary of £33,000-£38,000 pa, depending on experience.

About us

The Brazelton Centre UK aims to support the transition and adjustment to parenthood, focusing on the development and mental health needs of both babies and parents. Holding the baby in mind, our charity, which is research and practice based, enables health professionals to facilitate relationship building between parents and their newborn babies at a time that is experienced as a major life event. The philosophy of the organisation is one of enabling effective service development, appropriate clinical intervention and sharing of expertise.

The Centre, established in Cambridge in 1997, is a training organisation for health professionals and researchers who work with babies and parents.  We offer training courses in the Newborn Behavioural Observations System (NBO) and Neonatal Behavioural Assessment Scale (NBAS). Brazelton Centre UK is one of four Centres in the world, teaching the NBO and NBAS, and the most active.  Brazelton UK works in partnership with other organisations on training, surveys and research, including third sector organisations, universities, NHS trusts and organisations providing support for the under-fives. Almost 6,000 practitioners have undertaken the UK training courses in the NBO or NBAS.

The Centre currently has a staff of 6, from different professional groups, in a range of roles, with 18 Trainers (including 2 Master Trainers, 6 Senior Trainers) UK-wide, able to teach specific courses as required.

The charity has a Board of Trustees.The Operational Manager will report directly to the Director and be ultimately accountable to the Board of Trustees.

This post may entail some travelling in the UK and abroad for meetings. 

The Children’s Trust is the UK’s leading charity for children with brain injury and neurodisability. We deliver rehabilitation, education and community services through our national specialist centre and The Children’s Trust School, based in Tadworth.  We also offer support more widely through our community services for children and young people across the UK and via our online Brain Injury Hub. Established for over 30 years, we have a team comprising 560 staff and over 1,100 volunteers who together are dedicated to providing children with brain injury and neuro-disability to have the opportunity to live the best life possible.

We recognise that our people and how we develop them is critical to us continuing to grow and progress our charitable and commercial aims, while retaining our outstanding ratings with our regulators. We have therefore created the new role of Head of Organisational Development which will play a key part in leading, scoping and delivering a progressive Organisational Development Agenda. This will ensure we realise the full potential of all of our staff and ultimately enable us to continue to provide support for even more children and young people with brain injury and neuro-disability.

We are looking for a collaborative, proactive and can-do organisational development professional; someone who will work effectively across all key stakeholders within our organisation, working alongside and with others to define, develop and embed our new OD strategy. We expect this will encompass amongst other areas:  developing our leadership development programme, our diversity and inclusion approach, a review of our culture and values and supporting the development of our clinical and education teams.

Operating as a key member of the People Team, you will bring a high degree of ambition, resilience, and pragmatism, be comfortable in problem solving and finding solutions, offering constructive challenge and with a proven track record of shaping and delivering impactful OD strategies.

If you would like to discuss the role please contact The Children's Trust directly, and the People Operations Team will be more than happy to assist you.

Closing date - Monday 3rd August 2020.

CHICKS is a national children’s charity providing free respite breaks to young people aged 8-17 from all over the UK who would really benefit from a break from their home lives. We were established in 1992 and since then we have provided over 16,000 young people with a much-needed break.

We believe that every young person has the right to make positive childhood memories. A CHICKS break inspires new confidence and gives young people the chance to have fun, enjoy new experiences and relax. More than anything, it gives them the chance to just be children.

We are seeking a dynamic and experienced Director of Operations to lead on several transformational projects across the organisation, reporting directly into the Chief Executive.

Our focus over the next 12 months will be re-setting the vision, purpose and goals and repositioning our brand under a new operating model.

The successful candidate will take full operational responsibility for the provision of young people services, to strategically shape and improve the quality of breaks, and develop new approaches to ensure that all young people receive the best possible experience at CHICKS.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and work closely with the Chief Executive and Board of Trustees to deliver against the strategy.

Scope & Purpose:

The Director of Operations will direct, coordinate, and lead the internal structure of our organisation, based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently.

The Director of Operations will also lead all aspects of our facilities, including upkeep, care, maintenance, health and safety and fire safety regulations.

Committed to CHICKS vision and values, the Director of Operations will inspire, motivate, and empower others, building a high-performance culture across the organisation.

To succeed in this role, you must be able to demonstrate:

· A minimum of 5 years’ experience at a senior management level within the charity sector

· Proven track record of implementing high-level strategy and initiatives across a complex range of stakeholders, including Trustees

· A thorough knowledge of best practise, governance and safeguarding policies relating to the care of young people and staff

· Extensive experience of people management – recruitment, onboarding, and performance management to drive results

· A minimum of 3 years’ experience managing multi sites, remote working to deliver results aligned to charity goals

· Experience of working closely with funders and building effective relationships, across all stakeholders

· The ability to deliver business targets, with a focus on the growth and development of services across the organisation

· Responsive to external funding opportunities and delivering results

· Demonstrable experience in managing multiple projects simultaneously and timely

· Excellent budget and decision-making skills

· Extensive knowledge & management experience of Health & Safety, fire safety regulations and law

· Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites

· Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs

· Excellent verbal and written communication skills, with the ability to engage and develop staff

· Plan and deliver high level business wide communications including board reports
 

In line with our values, we are looking for someone who is:
· Value and outcome driven, with a positive, “can do” attitude with a passion to deliver projects

· A leader with the ability to see a problem, step in and then step out when appropriate

· A coach who is driven by the personal development of all of those around them

· A strategic, highly motivated thinker with the ability to thrive in ambiguity

· Highly collaborative with fantastic facilitation skills

· Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered

· An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful
 

General Duties:
· Positively promote the work of CHICKS both internally and externally, and be a representative at stewardship and cultivation events

· Prioritise tasks to ensure maximum return on investment of your time and resources

· Willingness to travel, as required to support meetings or to achieve agreed objectives

· Willingness to work unsocial hours, including evenings, weekends and stay overnight

· To work in line with the CHICKS Mission, Vision, and Values consistently, working with others to provide a supportive, responsive, environment and services

· To present a positive image of CHICKS at all times, through every aspect of your work

· To ensure that all CHICKS policies, procedures, and agreed protocols are adhered to

· To contribute to the planning, review, monitoring and reporting processes and activities

· To participate in team meetings and activities and represent CHICKS at other meetings as agreed

· To respect the rights of individuals by maintaining confidentiality and working in line with data protection legislation

· To attend training courses as identified and agreed for appropriate development

· To undertake other duties not specifically stated above, which from time to time are necessary without altering the nature or level of responsibility involved

· To make a commitment to improving CHICKS environmental impact by means of energy saving and recycling in the workplace
 

General Health & Safety Duties:
· To undertake regular risk assessments and take any necessary action to avoid potential health and safety hazards

· Having read CHICKS Health and Safety manual, ensure compliance at all times with CHICKS Health and Safety Policies including accident reporting procedures; fire drills and first aid facilities

Closing Date for Applications: Midday, Friday 17 July 2020

Formal interviews are likely to take place at the end of July 2020

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. CHICKS reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.

Are you a compassionate and dedicated leader? Can you inspire a culture of performance, creativity and teamwork? Do you want the satisfaction of knowing you are making a difference? If so, read on...

We have a new opportunity for a Head of Care to join our team based within Cambridgeshire or Norfolk. The position includes homeworking, with regular travel to our St Ives and Swaffham locations.  In return, you will receive a competitive salary of £45,000 - £48,000 per annum depending on experience plus excellent benefits.

Who are we?

Caring Together is an ambitious regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role.

We are proud to support over 12,000 carers and their families every year. Our vision is of a world where carers have choices.

About the Head of Care role:

It is an exciting time to consider being part of our Caring Together team. The role is hugely varied, one minute you may be in a board meeting reviewing results and influencing strategy the next you may be motivating your team to help grow our organisation.

The Head of Care will work as part of the executive management team with a requirement to be the registered manager, organisation’s safeguarding lead and member of the quality and service delivery sub-committee of the board of trustees and senior leadership team.

What will you be responsible for?

- Provision and growth of high-quality cost-effective homecare services and supporting the delivery of responsive, tailored family support

- Effective management of the operations managers, their performance and development, supporting them and their teams to deliver ‘outstanding’ care services across their areas

- Ensuring compliance with all regulatory guidelines and regulations seeking continuous improvement in CQC ratings

- Strategic planning and leadership of the homecare service

What makes you our ideal Head of Care?

- Comprehensive knowledge and understanding of the CQC regulatory framework, safeguarding procedures and best practice in homecare provision

- NVQ Level 5 diploma in Leadership for Health and Social Care or equivalent desirable or willing to work towards

- Experience of engaging with a diverse range of users and stakeholders with excellent customer service ethos

- An experienced registered manager who can demonstrate with comprehensive knowledge and leadership and 3-5 years’ experience of leading a CQC good/outstanding service within a healthcare or domiciliary care setting

- Able to work under pressure and cope with change and conflicting priorities

- Willingness to travel across our region

The benefits!

- Opportunity to experience working in a charity that makes caring rewarding

- Flexible working including homeworking but with regular travel to our St Ives and Swaffham locations

- Comprehensive induction and ongoing development

- 25 days annual leave plus statutory holidays (eight days). Option to buy annual leave in accordance with our terms and conditions

- Pension scheme

- Long service awards

- Refer a friend bonus

- Enhanced disclosure

Closing date for applications: 3 July 2020

Interviews: w/c 13 July 2020

Start date: from 1 September 2020

If you would like to join our team as our Head of Care, then please click ‘apply’ today – we’d love to hear from you!

Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment. We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.

This position is subject to an enhance disclosure.

FUNDRAISING AND OPERATIONS MANAGER

Reporting to: Executive Director 

Based at Choices Offices (390 Caledonian Road, N1 1DN) or at home during lockdown

Salary: £28,000 pro rata plus pension contributions in line with the Government’s statutory requirement

Hours of work: This is a part-time role of 2.5 day/week (20 hours). You will occasionally be required to work out of hours and flexibility will be expected.

This contract is for one year with the possibility of extension

Safeguarding: Appointment will be subject to a satisfactory enhanced DBS check.

About the role:

This is a varied and interesting role in which you’ll play an important part in supporting Choices and its growth. The Fundraising and Operations Manager will manage and develop our community fundraising (individual giving and events) and support the Executive Director with running our grant application fundraising.The role also involves developing new areas of fundraising (e.g. corporate; major gifts; mid-level giving), as well as ensuring the smooth running of our office and operations.This is predominantly a fundraising role which includes the management of our office and programmatic operations, given the overlap of impact reporting and data management responsibilities.

About the candidate:

The ideal candidate will be highly organised, creative and self-starting, bringing relevant experience to the role. This job would suit an experienced fundraiser returning to work after a career break, or someone earlier in their career who is ready to take on more responsibility and play a key role in Choices’ future development. As a part time role, it would suit someone looking to work in fundraising and operations whilst also pursuing other interests or meeting caring commitments.

One of the benefits of working in a small charity as a key member of a friendly team is that you can make your role your own and develop it further according to your interests and skills. The successful candidate will therefore be able to demonstrate they are an entrepreneurial self-starter who would relish this opportunity.

About Choices:

Choices is charity that operates from a Christian ethos of compassion, care and respect, delivering services in the community and in prisons including:

-       Non-directive, non-judgmental support for those facing unplanned pregnancy

-       Counselling support for those coming to terms with a decision to terminate a pregnancy or facing anxiety during pregnancy

-       Befriending services for pregnant women and new mothers facing low income, isolation and anxiety

-       Counselling for women in prison supporting them through issues of child separation 

There is an occupational requirement attached to this role requiring you to be a practicing Christian.

Job Description: The Fundraising and Operations Manager will be responsible for two main areas of work and time will be split between the two as the work dictates:

1) managing and developing our fundraising work, with a focus on individual giving, campaigns and events, but also exploring the development of new income streams (e.g. mid-level giving; major donors)

2) managing office operations, and supporting programmatic monitoring and evaluation

Specific tasks include (but are not limited to):

1.  FUNDRAISING

• Stewarding existing supporters through existing means (e.g. sending out newsletters via MailChimp) and developing a more creative and sustainable stewardship programme

• Communicating with individual givers via email and phone

• Identification of mid-level and major donor prospects among individual givers, and proactive prospect research and cultivation

• Supporting external grant-writers to apply for grants, and report-writing

• Managing, recording and submitting monthly appeals to trusts and foundations

• Organising both fundraising and stewardship events

• Running online campaigns and appeals, including creating assets, writing copy, merging emails, using social media platforms.

• Keeping accurate and up-to-date records of grants and securely storing all fundraising data (e.g. donor data, Gift Aid forms) in accordance with GDPR)

• Managing all fundraising data, including managing and developing the use of a CRM database (currently Salesforce) that is also used to store client data.

2.  OPERATIONS

• Running our office processes and procedures (eg Health & Safety and insurance, managing office services, utilities, petty cash, data storage, updating policies, general office upkeep including stationary, office supplies etc)

• Operational support for different project areas (eg collating statistics, updating the database, creating evaluation reports, managing volunteer applications, etc)

• Taking responsibility along with other staff for answering phone calls, booking appointments for clients

• Developing the CRM for recording client data and impact reporting in addition to donor data

• Attend Choices Management Team meetings (on Thursdays) and occasionally attend Board meetings as required (weekday evenings)

PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with line manager/trustees based on needs/demands in the work of Choices Islington.

PERSON SPECIFICATION:

Essential:

•  Mature Christian faith. In order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

• Supportive of the work of Choices

• Experience of working as a fundraiser (ideally within individual giving and community fundraising)

• Excellent communication skills, both written and oral, with experience of engaging with a wide range of stakeholders

• Ability to proactively build and develop positive relationships internally and externally 

• Excellent organisation skills

• Strong project management/administration skills, preferably in the charity sector

• IT and social media literate (experience of mailing systems e.g. MailChimp is desirable)

• Experience of working with CRMs/databases 

• Self-motivated and confident working alone

• Solutions-focused

• Excellent interpersonal skills and team player

• Capacity to be flexible and innovative in the changing circumstances of a small, but growing charity

Desirable:

• Entrepreneurial thinking

• Knowledge of safeguarding

• Knowledge and experience of using Salesforce (CRM)

How to apply:

Application is by CV and covering letter with reference to the job description and person specification. Please set out clearly what skills, experience and qualities you will bring to the role and how your Christian faith informs your understanding of Choices’ work and vision.

Please include the name and contact details of two referees: one to be your most recent employer and the other a senior leader at your church who knows you well. References will not be sought prior to the interview.

The closing date for applications is 10.00am on June 30th, but we may close before this if we find the right candidate. You will be notified if you have been shortlisted for an interview.

About us

We are an animal welfare charity working to improve life for dogs, cats and the people in our community – at our home in London and internationally. Mayhew’s Community Vet Clinic provides free and low-cost veterinary care for all pet owners and our in-house animals, whilst they await adoption. The services we offer include low-cost neutering, vaccinations, nurse clinics, microchipping and flea/worming treatments. We are accredited under the RCVS Practice Standards Scheme and have achieved silver standard in the ISFM ‘cat friendly clinic’ programme. We are also an approved training practice for student veterinary nurses and offer training opportunities under our International Vet Training Programme. 

The role

We have a rare and exciting opportunity for a Head Registered Veterinary Nurse to join our modern, bright and spacious vet clinic and lead our team of 10 RVN’s, SVN’s and PCA’s. The successful candidate will work closely with the Senior Vet and the Practice Manager to develop and promote the clinic services. The Head Nurse will utilise their leadership skills to motivate the team to deliver excellent service and develop the great skill set that our team already possess. The successful candidate will have excellent nursing skills with high standards as this position is very much a hands-on role. Previous experience of being a Clinical Coach would be a benefit, though training will be provided if necessary.

In addition to the nursing aspect of the role, the Head Nurse is responsible for line management of Nursing staff, including appraisals and regular one to ones. You will also be responsible for staff rotas and approving annual leave requests. We are very proud to have recently obtained accreditation under the RCVS Practice Standards scheme. The successful candidate will be responsible for ensuring our high standards are maintained and successful reapproval is granted.

This is a full time permanent position, working 35 hours a week, Monday to Friday 8.30am to 4.30pm. Flexibility is expected with these hours to cover staff absence or to provide role specific training to other members of the team. Participation in an out of hours phone only rota is expected. 

The successful candidate will be qualified and registered with the RCVS. 

This a truly rewarding role within a charity setting that is really making a difference to the lives of animals and people in our community. The successful candidate will be rewarded with job satisfaction and the real scope to develop their skills in many aspects of the running of a small animal charity clinic. 

Salary and benefits

• Competitive salary up to £30,000; depending on experience

• 33 days annual leave (inclusive of 8 days paid public holidays per year) plus an additional day off for your birthday

• Buying and selling annual leave scheme (up to 5 days per year).

• RCVS and VDS membership fees.

• £500 annual CPD budget.

• 2 fully-paid days per year for CPD training. • Discounted veterinary care for staff pets.

• Annual interest-free season ticket loans and cycle to work scheme. • Free healthcare cash plan where you can claim for a range of treatments including dental, optical, physiotherapy, chiropody and acupuncture. 

Full Job Description and Person Specification can be found on our website careers page 

Location: London-based Hub in Islington with potential for remote working

Contract: Permanent

Salary: £70,000

Cruelty Free International is the leading charity working to end animal testing for cosmetics globally and is seeking a Director of Audience Development and Fundraising to implement strategies to grow income and deliver key messages across the range of their audiences to deliver a step change for laboratory animals worldwide.

Cruelty Free International’s brand and ‘leaping bunny’ symbol have a high level of recognition globally and the charity is one of the world’s longest standing and most respected animal protection organisations.

This new role will be responsible for the charity’s marketing, communications, audience development and fundraising functions. The post-holder will work closely with the Chief Executive and other departmental leaders to develop and drive innovative and ambitious strategies to engage and increase the organisation’s audiences and at the same time build and maintain a sustainable income base. They will also be a leading advocate for the charity’s cause and a strong communicator that can represent Cruelty Free International at all levels.

The charity is looking for an inspirational leader who is a strategic thinker, but with a hands-on, ‘can-do’ approach. They must have experience of working in a similar role leading a small audience development team and of developing income generation strategies both in the UK and internationally. A strong track record in the field of philanthropy and corporate partnerships is also required. They will also have led and devised successful marketing and communication strategies for business and audience development and will have excellent interpersonal and analytical skills.

Finally, the successful candidate must share a commitment to animal protection and to the values and aims of Charity Free International, to work with them to help create the tipping point for change for laboratory animals.

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315.

Highways Engineer (Liveable Cities and Towns)

£28,667 per annum

(Inclusive of a Recruitment and Retention allowance)

(Ref: SUS2935)

37.5 hours per week - base: Manchester/Liverpool

This is a unique and exciting opportunity for a Highways Engineer to join a truly collaborative team who design and deliver innovative solutions for walking and cycling infrastructure. Working together to achieve our strategic priority of liveable cities and towns for everyone, we are very proud of our portfolio of ground-breaking community-led projects such as the award-winning Levenshulme Bee Network, Liverpool School Neighbourhoods and York School Streets. We work across networks, neighbourhoods and streets, working hand in hand with local communities reshaping their streets and alongside Local Authorities unlocking the wider road network to encourage greater active travel. Underpinning all our work is a passion for sustainability and support for our vision of a society where the way we travel creates healthier places and happier lives for everyone.  

We are looking for a talented engineer with a background in delivering quality highway infrastructure schemes and ideally with a track record of working with community groups and partners. Someone who can help us develop and progress feasibility reports, prepare designs and contracts and see our active travel projects through to construction and delivery. In return we can help you to develop new skills and give you the freedom to express yourself creatively. We also encourage professional development with our industry-leading internal multi-disciplinary training opportunities and support towards attaining incorporated or chartered status, including ICE and CIHT. This is a fantastic opportunity to join a team who really enjoy working together and value the contribution and expertise each individual brings.

Closing date for the receipt of completed applications is 9am Monday 20 July 2020.  Interviews will take place via MS Teams on Thursday 23 or Friday 24 July 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

Campus Engagement Manager

GSU is looking for an enthusiastic and hardworking individual to join the Student activities team, focusing on GSU’s ‘Building Better Communities’ Project which is going into its second year of delivery.  The aim of this project is to provide high quality support for initiatives currently provided for users of the Avery Hill campus and to deliver a range of events, activities and initiatives to further boost the student community at Avery Hill campus for residents and day users alike.  As part of this project, the Campus Engagement Manager will be recruited to head up the implementation of activity.

The role is a one-year fixed term contract with a large focus on the following skill sets:

• Project management
• Stakeholder management
• Operational delivery
• Temporary staff management
• Logistical and operational oversight

Contract: Full Time (35 Hours per week), one-year fixed term contract or secondment.

Salary: £26,785 - £29,588 per annum

Location: Southwood Site, Avery Hill campus

Job Purpose:

To provide high quality support for initiatives currently provided for users of the Avery Hill campus and to deliver a range of events, activities and initiatives to further boost the student community at Avery Hill campus for residents and day users alike.

Reports to: Student Activities Manager

Responsible for: Temporary PT Student Staff and Volunteers

Department/Service: Membership Services

Location: Avery Hill Campus – Eltham

Terms: 1 year fixed term contract or secondment

1 Duties and key responsibilities

Events and Activities:

• Build a programme of a variety of events to be delivered at the Avery Hill campus
• Deliver a programme of events targeted at students studying on campus with a range of types of events during different types of the day. 
• Deliver a programme of events targeted at the student communities utilising the campus
• Work closely with the Residents team to support their ResLife programme of events to provide positive experiences to those living at Avery Hill
• Curate and deliver a range of small, medium and large-scale events to bring the campus to life including but not exclusive to:
  • Organise and ensure the success of a week-long International festival at the Avery hill campus, linking in with the Academic communities coordinator to deliver parity of offer across the campuses.
  • Support the celebrating of the end of exams with an event and activity outside of the students’ exam halls 

• Work in partnership with Faculty Leads to build and develop a programme of events and activities through Academic Societies, relevant to the demographic of students within the Faculty
• Working collaboratively with the Academic Communities Coordinator to ensure further delivery of AH based academic communities events
• Help facilitate recreational student sporting activity on campus
• Project lead Avery Hill based campaigns and showcases
• Build a communications plan to promote these events and activities as well as showcasing the activities on University and Students’ Union communication channels
• To coordinate, recruit, train and support a group of Community Ambassadors (Student Staff members)
• Manage the Community Ambassadors to support the engagement of these events and activities
• Be reactive in showcasing successes of students during the year which sit outside of the main events programme

Supporting services

• Set up and manage a campus board who’s focus into enhance the Avery Hill Community and satisfaction of those studying and living at the Campus
• Support the Student Activities Manager and other relevant staff and officers in developing policies and procedures to enable the safe delivery of activities within remit.
• Support the Accommodation team
• Support Activities team with initiatives and deliverables when they relate to the Avery Hill campus
• Support Education and Health faculty to explore extra-curricular activity which could be delivered on campus
• Link with sustainability team to help promote Avery Hill based initiatives
• Link with the sport and recreational team to establish ideal facility usage for project initiatives

Consultation and Impact measurement

• Assess the impact of this events and activities through ongoing reporting mechanisms to the Learning Communities Working Group
• Proactively look for additional opportunities to grow and develop the events programme to foster a community at the University of Greenwich
• Consult with relevant students to guide delivery of events and recommendations for continued activity

Bar provision

• Lead on the delivery of temporary bar provision to go alongside events in the dome.
• Supervise student staff provision within bar
• Act as first point of call for bar delivery provision in Avery Hill

2 General Responsibilities

• Represent and be an ambassador for the Student Activities Team and wider Students’ Union
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
• Maintain and improve competencies through continuous professional development
• Abide by organisational policies, codes of conduct and practices
• Support and promote diversity and equality of opportunity in the workplace
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and Project data
• Any other duties commensurate with the accountabilities of the post

Person Specification

EXPERIENCE

• Relevant experience working/volunteering in a Students’ Union or a similar organisation
• Planning, delivering and evaluating training
• Coordination of a range of successful events
• Develop and maintain effective systems for collecting, collating and reporting information
• Experience of working with or coordinating diverse groups, and encouraging traditionally hard-to-reach groups

SKILLS AND ABILITIES

• Clear communication skills face to face and on the phone or email
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Writing skills – produce reports and ability to write succinct documents on complex areas
• IT skills at a level that supports report writing, email, internet and database
• Time management and organisational skills
• Ability to engage and motivate others
• Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team
• Ability to stay focused and efficient in the face on changing priorities. 
• Driving license (preferred not essential)

KNOWLEDGE 

• Knowledge and understanding of issues facing today’s students
• Knowledge of requirements for supporting volunteering projects e.g. Safeguarding and DBS checks
• Understanding of Volunteer Management and motivating volunteers
• People management (may be on a voluntary basis)
• Databases and writing reports
• Web based communications

EDUCATION/TRAINING

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example, time management and organization, effective administration, delivering training, reporting methods.
• Personal license (not essential – training can be provided in post)

Other

• Able to travel extensively within the Borough and Region.
• Able to work some evenings and weekends and stay overnight where necessary
• Works well in a team with a flexible approach to work
• Commitment to anti-discriminatory practice and equal opportunities.  An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of the Organisation

• The post-holder is entitled to 25 days’ leave and the 8 statutory leave days for England. In addition, ‘privilege leave’ over the Christmas and New Year period is also additionally given.
• Leave entitlement increases by 1 day each year for a maximum of 5 years.
• GSU offer a contributory pension scheme. GSU contribution rate is 4% to 6%, the employee minimum rate is 5%.
• Parking and Season Ticket Travel loan available.
• Contribution to eye test and prescription lenses.
• We are committed to facilitating a healthy work-life balance and offers flexible working policies and time off for volunteering, which is also a commitment to continued professional development.
• The post is subject to the satisfactory completion of a six-month probation period.
• Other terms and conditions are detailed in the contract of employment.