Head Of Development Services Jobs in Farringdon, Greater London
ABOUT THE ROLE
We have an exciting opportunity for a Head of Compliance, Risk and Audit to join the wider Compliance, Audit and Risk team at SIG! You will have the overall responsibility of keeping participants, residents, and staff safe. The team manages the development, monitoring, and reporting of several areas including but not limited to accidents, incidents, and near misses (AINMs), safety reviews, safeguarding, whistleblowing, complaints, policy and procedure, health and safety, internal audit, business continuity planning and data protection.
As The Head of Compliance, Risk and Audit, you are the lynchpin of the wider team, linking strategic vision with solid and accountable implementation. You will be responsible for developing the team in the broad space of compliance as well as in their own areas of specialism, ensuring that a transparent and accountable compliance framework is implemented and embedded in line with regulatory and legislative change.
Working Pattern: 37.5 hours per week, Monday to Friday. At least 2 days per week in central office (Islington) and our services which are in and around London, Brighton & Hove, Kent, Havering, Bedford, Luton, Nottingham, and Liverpool.
The additional 3 days can be worked from home. You may at times be required to visit a service more than 2 times within a week.
Our Central Office is based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT YOU
We're looking for someone who is methodical and detail oriented in their approach, who is a compassionate leader, able to set an example of our values (Ambition, Empowerment, Transparency, Inclusivity). You will have an in-depth and broad knowledge of all areas of compliance, with a background in health, social care or housing. You will be required to have excellent report writing skills, with the ability to coach and support others, able to influence a process led culture in respect to your area, and a keen interest in continuous improvement of services and a positive safety culture!
OVERVIEW OF KEY RESPONSIBILITIES
- Line Management and leadership throughout employee lifecycle this includes; Recruitment, Onboarding, Inductions, training, support and supervision, relations, wellbeing support, and other areas.
- Formalise Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) to monitor objectives.
- Provide both line management and professional consulting using best available forums and mechanisms, including meetings, support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Deputise for the Director as required.
Safeguarding, Audit, and Compliance
- Oversee the compliance audits across departments and services, providing support, and follow up with operational teams on a regular basis.
- Oversee the Safeguarding infrastructure, deputising for the designated safeguarding lead (DSL) as necessary. Oversee complaints and other processes and develop these to ensure they are safe, fair, equitable, and fit for purpose.
- Support services with commissioner led quality assurance framework (QAF) inspections and those registered with the CQC to maintain their portfolios and ensure they are ready for inspection at any time to retain their registrations.
- Promote and support a positive whistleblowing culture, assist Champions, People and Culture, managers and the audit and compliance team on concerns raised and ensuring the whistleblower is protected.
Reporting and Analysis
- Attend and develop AINMs review meetings for maximum impact in terms of positive safety culture. Ensure the lessons learned from AINMs reviews, safety reviews, and safeguarding concerns are shared and feedback loops are closed.
- Review the collation and analysis of AINMs and Safeguarding alerts, developing the Audit and Compliance team, as well as other operational teams in reflection and root cause analysis
Data Protection
- Monitor the use of external data protection and compliance partners to ensure we maintain ICO requirements and maintain our Data Security Protection Toolkit Certification.
- Monitor and ensure integrity in document control, policy, and procedures as they are developed, reviewed, and published.
- Understand and support an Information Security infrastructure alongside additional teams in the organisation and support Managers and teams with training and challenges where necessary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to JDPS attached for more info
KEY CRITERIA
What we are looking for:
- Proven experience in complaints and incident handling, safeguarding, data protection, and audits
- Proven experience in governance systems and structures which can include auditing, risk management, investigations, complaint handling, policy, procedure, and report writing
- Experience and/or ability to coach, develop, and manage direct reports
- Background in health, social care, criminal justice, and/or supported housing systems
- IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
- Adequate understanding of the importance and mechanics of document control and writing policy and procedure
- Working knowledge of health and safety processes and procedures
- Ability to write reports in a clear, readable format
What we would like, but not essential:
- Knowledge of the ISO9001 QMS System
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
You will spearhead our efforts in evidence implementation and practice. Collaborating with our Programmes and Evidence Teams, you will drive our efforts to build the capacity of practitioners and policymakers working in homelessness to use evidence to create impact.
The ideal candidate possesses a deep understanding of homelessness, commitment to using evidence in practice, and excellent relationship-building skills. This role offers a unique opportunity to shape an organisation dedicated to using evidence to end homelessness for good.
Time off
-
30 days annual leave increasing to 33 days after 3 years’ service (plus public holidays)
-
Paid carers’ and compassionate leave
Financial
-
Contributory pension scheme – employer contribution 8.5% (employee contribution 2.5%)
-
Non-contributory group life assurance scheme (4 x annual salary)
-
Enhanced maternity, paternity, shared parental and adoption pay
-
Enhanced sick pay scheme (after 6 months’ service)
Wellbeing
-
Employee assistance programme through life assurance cover. WeCare: 24/7 online GP, mental health support service, get fit programme and more.
-
Flexible working arrangements i.e. part time, compressed hours, working hours etc.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
HE Partnerships at Unifrog
After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ universities globally with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.
Our focus remains on continuing to grow our global university partner numbers and building ever stronger relationships with our current partners. We are constantly exploring how we can develop our UK and international partnership offerings to make sure they are best-supporting universities in their marketing and recruitment aims, while at the same time making sure our student and teacher users have access to the best resources and opportunities possible.
There are three main areas of work:
-
Insights - We provide university partners with aggregated user data from the Unifrog platform to uncover trends at subject and regional levels, with the aim of informing universities’ marketing, recruitment, and portfolio planning.
-
Conferences, webinars, fairs, and other events - These in-person and online events enable universities to interact directly with our huge community of students and teachers. We’re focused on making them both useful and fun.
-
Content collaboration - We co-create written and video content for students and teachers to do with progression, learning, wellbeing, and careers, which all end up on the Unifrog platform. The content could be anything from interviews with an admissions tutor about how their institution is unique, to a guide on what career pathways are available after studying a particular subject, or a Course on how to approach medieval literature.
The foundational principle of our HE Partnerships work is that everything we do has to be useful to students and teachers.
The role and your key responsibilities
You’ll be responsible for the success of the HE Partnerships team. You’ll set the team’s overall approach, line manage the team, and be responsible for meeting our HE growth and partner retention targets. You’ll need to foster the positive and innovative team environment that we expect at Unifrog.
Here are some of the main responsibilities within this role:
-
Work with other people at Unifrog to continually refine how we make sales and better support our partners through our partnership offering. For example, you’ll work with our Data analysis, Marketing, and Events teams to:
-
realise requests from partners for new data insights and reports
-
identify insights and develop narratives for conference presentations
-
improve the events we run with universities
-
-
Work with the New Business Lead (HE & Employers) to design and oversee the execution of different prospecting campaigns, always considering the audience (university’s location, job role of recipient, university’s priorities) and tailoring each campaign accordingly.
-
You’ll need to assess which conferences, sponsorship, and other marketing opportunities we should take advantage of.
-
-
Determine the timing and key messaging for communication with our HE partners, and work with our Marketing team to deliver this communication.
-
Manage our relationships with HE network organisations (e.g. HELOA). Seek out further opportunities that help position us as thought leaders in the undergraduate recruitment and admissions spaces.
-
Line-manage the HE Partnerships team, for example:
-
Shadow HE Partnerships Managers on demos and review calls, supporting them to keep improving in their role.
-
Oversee successful partner engagement, auditing, and Matching campaign strategies led by our HE Partnerships Coordinator
-
Conduct Performance and Development Reviews with the HE Partnerships team. Support them with their personal development goals.
-
-
Be the point person for escalating issues related to partners at risk of not resubscribing.
-
To help you stay close to the realities in the marketplace, you’ll manage a small number of university accounts, and be directly responsible for their growth and retention.
Working together
You’ll line manage our four HE Partnership Managers (who are responsible for bringing new university partners on board and building upon the relationships we have with our current partners), our HE Partnerships Coordinator (who is responsible for tracking partner engagement, flagging universities of concern, and supporting better usage of partnership activities such as Matching campaigns), and work closely with other team members in our marketing, data analysis, content and school-facing teams.
You’ll be line-managed by Unifrog’s Partnerships Director for International Schools and Higher Education.
What we’re looking for
-
Resilient, and motivated to exceed targets
-
Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
-
-
Strong communication skills
-
You’ll be in frequent communication with many different people, both within Unifrog and externally – this will be in person, written, over the phone, and via video call. You’ll need to be an outstanding communicator.
-
-
Personable, with a track record of excellent relationship management
-
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.
-
-
Previous experience as a line manager
-
Supportive, motivational line management is a central element of this role. You’ll be helping your team both to meet their targets and to develop professionally.
-
-
Sector insight
-
We work with universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers.
-
-
Attention to detail
-
Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE-focused content.
-
-
Proactive attitude and willingness to get stuck in
-
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
-
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£57,000 to £59,000 (Grade D) plus commission and a share in a company-wide performance bonus.
-
Full-time.
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
-
Work remotely or in our London office. (If remote, then some travel to London will be expected).
-
Start date: as soon as possible, though we will be flexible for the right candidate.
-
We can only consider candidates who have the right to work in the UK.
Application process
-
Deadline: 10:00AM (BST) on Tuesday 7th May 2024.
-
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
-
i. Why do you want to work at Unifrog? (250 words)
-
ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
-
iii. Tell us about a time you have had to meet or exceed targets. What was your approach? (250 words)
-
Stage 2: The next stage of the application process will be two short tasks. We will schedule these tasks throughout the application window so we encourage you to apply early.
-
Stage 3: Video call interview (1 hour)
-
A short demonstration of a Unifrog tool (resources will be provided) (20 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
-
Video call interviews will be held w/c 20th May 2024.
-
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
-
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: Full-time, 37.5 hours per week (Mon-Fri, 7.5 hours per day). May be required to work occasional evenings and public holidays.
Contract: Permanent
Salary: In range of £58,000 per annum
Location: London, E8 4DG
Our client, Peter Bedford Housing Association (PBHA), is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, they empower people to learn, access work and discover their creative talents. Based mainly in Hackney, Islington, and Newham, they work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users are key to this.
The role:
Reporting to the CEO, the Head of Property and Development will oversee the provision of high-quality asset management and repair services in-line with PBHA values and strategic objectives. Working closely with the Director of Services, the successful candidate will aid in the identification, management and acquisition of opportunities that will enable PBHA’s strategic growth. The role will help to ensure that PBHA’s work, and homes, meet building standards, health and safety obligations, regulatory framework, and will always provide a high-quality service to PBHA tenants.
Key duties and responsibilities:
- Spearhead line-management of PBHA’s Property and Development Team through performance management and handling employee relations issues if necessary.
- Organise and coordinate work programmes.
- Lead Housing Development programmes ensuring compliance with building standards, health and safety and regulatory requirements.
- Participate in the recruitment, selection, induction and onboarding of team members.
- Participate in on-call rota and respond appropriately to out of hours incidents.
- Provide strategic and operational direction to enhance the long-term management and investment objectives of the property portfolio.
- Ensure PBHA’s assets are surveyed and data records are established and upheld to monitor property condition.
- Oversee and manage stock improvement and maintenance programmes, ensuring that they meet service standards and agreed budgets.
- As a member of the Senior Leadership Team, present to Board and Services Committee, offering recommendations in accordance with the Asset Management Strategy.
- Develop high quality policies, procedures and systems relating to Property and Development Service.
- Advise tenants and other PBHA teams on strategy and future policy implementation.
- Propose appropriate partnership development opportunities to the Senior Leadership Team.
- Monitor and evaluate service delivery, collating information for monthly, quarterly and annual performance metrics.
- Respond proactively to complaints regarding services, staff and contractors.
- Develop and implement new procedures in response to legislation changes and emerging best practice.
- Aid team in creating and maintaining good working relations with landlords, contractors and professional consultants.
Person specification:
- Experience delivering and improving Repairs and Maintenance Service, preferably for a Registered Provider or Charity.
- Substantial project or change management experience.
- Experience developing specifications for property related tenders and managing contracts.
- Revenue and Capital Budgets experience.
- Staff management experience.
- Building related qualification and professional body membership, e.g. RCIS/MCIOB, degree or HND in building management.
- Knowledge of project management, e.g. PRINCE 2/APM Techniques.
- Experience of housing development issues, funding, approaches and financing.
- Sound knowledge of health and safety legislation.
- Prioritisation and ability to work independently as well as part of a team.
- Strong IT and data management skills.
- Strong communication skills, both written and oral.
- Communication skills, specifically with stakeholders.
- Committed to innovation and creating customer value.
Peter Bedford Housing Association offers in return:
- Excellent support
- Enhanced company sick pay
- Access to an extensive range of training
- A psychologically informed environment
- 26 days annual leave per annum plus bank holidays, rising up to 30 days with service
- Cycle to work scheme
- Eye care vouchers
- Agile working.
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
The Head of Project Development is a new and pivotal role within the organisation that will bridge the gap between our fundraising efforts and the development and implementation of projects. This strategic position is focused on developing new projects based on clear evidence of need and alignment with PCR’s mission and priorities, as well as enhancing the case for existing projects. The role will work in collaboration with the delivery and partnerships team to develop cases for support and secure substantial funding to ensure we can continue to expand and deliver impactful, sustainable projects. The successful candidate will be instrumental in expanding our operational capacity, initiating innovative projects, and contributing significantly to our growth targets for impact and the associated income to achieve this.
Key Responsibilities
-
Project Development and Management: Spearhead the development of new projects and work alongside fundraising to develop bids to support existing initiatives, ensuring alignment with PCR’s strategic goals and funding opportunities.
-
Fundraising Support: Collaborate closely with the fundraising team to identify and secure funding from large statutory sources, including but not limited to the likes of the National Lottery Community Fund, NHS, NIHR, and Sports England.
-
Evidence Gathering: Develop a robust evidence base and demonstrate PCR’s capability through in-house or commissioned pilot work.
-
Strategic Planning: Contribute to strategic planning processes, identifying key obstacles to project development, and developing strategies to overcome them.
-
Stakeholder Engagement: Engage with internal teams, external partners, and stakeholders to ensure future project alignment with community needs and stakeholder expectations.
Profile of the Candidate
-
Proven experience in project development and management, preferably within the healthcare, research, or non-profit sectors.
-
Demonstrated success in securing funding from large statutory sources or HNWIs.
-
Strong strategic thinking and planning skills, with the ability to identify and address operational and strategic challenges.
-
Excellent leadership and team management abilities, with a track record of motivating others to achieve high performance.
-
Exceptional communication and stakeholder engagement skills, with the capability to work effectively across various levels of an organisation.
Why Join Us?
-
Impactful Work: Make a significant impact in the fight against prostate cancer, contributing to initiatives that save lives and improve patient outcomes.
-
Career Growth: This role offers the opportunity to be at the forefront of strategic project development and innovation within a leading research organisation.
-
Collaborative Environment: Join a dynamic team of professionals dedicated to making a difference, in an environment that fosters collaboration, creativity, and professional growth.
-
Benefits: Enjoy a range of staff benefits, including access to a Bike2Work scheme, mental health services, Perkbox, BUPA health insurance offer, pension, birthday gift, ongoing L&D opportunities, generous annual leave, hybrid working options and a positive, supportive culture.
Application Process
To apply, please submit your CV and a 1-2 page cover letter outlining your suitability for the role, your experience in project development and management, and how you align with PCR’s mission.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Other Details
-
Working type: Hybrid with occasional travel to meetings in and outside the office required.
-
Hours: The position is full time at 35 hours per week.
-
Salary: £51,579-61,322 commensurate with experience.
-
Reports to: Director of Patient Projects and Influencing
The client requests no contact from agencies or media sales.
ABOUT START NETWORK
The Start Network is made up of close to 100 aid agencies working across six continents. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and locally driven humanitarian action. We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on responding to these problems. This includes shifting power closer to where crises happen, providing fast, early and predictable function and sharing learning and innovative ways of working.
The Start Network is at a critical point in its journey. We have grown and diversified our membership over the past 10 years. We are now set to evolve into a decentralised “network of networks” in line with our vision and principles. We are currently working with 10 national and regional networks (called hubs) made up of predominantly civil society organisations. They are developing locally owned ways of anticipating and responding to humanitarian crises. We aim to support the emergence and development of further hubs in the coming years. Our ultimate ambition is to devolve leadership, membership, programming, and decision making to the hubs, while the central team transitions to become a service provider.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm that may be caused due to their encountering the Start Network as well as responding effectively should any harm occur. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy.
Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Skills section.
JOB PURPOSE
This senior management role will enable strategic thinking and design, influence diverse stakeholders, adapt agile ways of working and drive change in line with the vision of the Network.
You will enable the development of country and regional civil society hubs, driving decentralised decision-making, devolving power, and enabling local hub leaders to meet their needs defined and owned by them. You will work with the hubs and their members to understand their support needs, then facilitate and coordinate that support working with peer hubs and relevant members of the Start Network team expertise.
The role requires a good understanding of and experience in the humanitarian and/or development sectors, and an ability to work with local civil society. Awareness of power and political dynamics and sensitivity to different contexts and cultures is crucial. It also requires high levels of self-awareness and emotional intelligence, using your position connect, enable and influence others. You will be skilled at building relationships and brokering partnerships with empathy, credibility and equity. Listening and valuing diverse perspectives to build an inclusive team will be key to success. Solid programme and budget management will be critical to enabling the hubs vision and activities.
KEY RESPONSIBILITIES
Design, development planning
- With members and hubs, co-design, develop and enable the evolution of Start Network of Networks, including hubs.
- Coordinate and facilitate the delivery of support, expertise and services to hubs
- Work closely with the Membership and Assurance teams to support iNGO and member intake through hubs.
- Work closely with the Funds, Finance and Innovation teams to facilitate the co-design and development of programmatic initiatives, based on hub priorities.
- Work with hubs and the Start Network team to create a culture of evidence-based decision making, feedback and learning so that we can adapt support to emerging needs.
- Advise senior leadership on hub issues and strategy Partnership brokering and relationship management
- Foster and broker positive and enabling relationships and partnerships within hubs, between hubs and between hubs and Start Network Secretariat.
- Effectively manage complex issues which arise out of shifting power dynamics ensuring teams and stakeholders work towards a common vision; Resolve any conflicts and address issues that may arise within hubs, promoting constructive dialogue.
- Work with the Advocacy and External Affairs team to help raise hub voices and perspectives in local and global forums.
- Influence and advocate internally and externally for locally driven humanitarian action, creating and holding space to support the emergence of hubs based on their aspirations, priorities and needs.
Management and leadership
- Inspire, lead and motivate a high performing, diverse global team
- Management of direct reports, including recruiting, training and playing an active role in building an inclusive team culture in line with Start Network values
- Monitor individual and team performance and ensure objectives and outcomes are met or exceeded; address poor performance and recognise good performance
- Manage consultants and other third party contractors as required
- Commitment to the learning and development needs of the team,
- Actively support the ongoing professional development, learning and upskilling of team members
- Demonstrate commitment to own ongoing learning and development
Start Network culture and values
- Uphold, embody and model the values of Start Network
- Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- Commit to positive humanitarian outcomes and systems change through a programme of well managed, quality initiatives;
- Support the innovative and risk aware culture of Start Network to support the strategy and its delivery,
PROFILE AND SKILLS
- At least 7-10 years’ experience in a management/senior management role in the humanitarian, development or social enterprise sectors
- Demonstrated ability to think and operate at both strategic and operational levels
- Demonstrated experience in inclusive leadership
- Demonstrated experience in relationship management, partnership brokering and influencing across a diversity of geographies, skillsets and personalities.
- Demonstrated experience in managing programmes and budgets
- Demonstrated experience in inspiring, motivating and managing a diverse and high-performing team
- Demonstrated problem solving skills, an entrepreneurial spirit, an ability to manage complexity and ambiguity
- Demonstrated curiosity and growth mindset, including experience in testing, learning, and iterating.
- Knowledge of and political sensitivity to the broader political context and power dynamics within the humanitarian sector operates.
- Ability to work flexibly across different time zones.
- Excellent verbal communication skills in English, working knowledge of French, Spanish or another hub language desirable.
Job Title - Head of Fundraising and Philanthropy
- Reports to the CEO
- Responsible for the Senior Fundraising Manager
- Location - London (EC1V 0JR)/ Remote
- Full time (35 hours)
- Salary £58 - 60k (including London weighting)
- Annual leave - 25 days (rising to 30 days after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
- Other benefits - 7% employer pension contribution, cycle to work scheme and employee assistance programme.
Introduction
The Prison Reform Trust (PRT) was founded in 1981 to inform public debate and improve prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. Fast forward to today, the prison population in England and Wales is almost 87,000 and is projected to rise to 106,300 by March 2027. We overuse prison for non-violent and persistent crime, and we choose to send people to prison for a long time, and it continues to grow.
Our mission is clear. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to 1) reduce the use of prison; 2) Improve conditions for prisoners and, 3) promote equality and human rights in the criminal justice system.
Income in 2023 was £2.06 million, with most of our income portfolio reliant on trusts and foundations. We have just been through a strategic development period and as a part of that we have uncovered significant untapped potential for philanthropic and relational based income growth. We are now seeking a newly designed, ‘Head of Fundraising and Philanthropy’ to lead the whole fundraising programme, but with a specific focus on developing the philanthropy and corporate programme to take Prison Reform Trust to the next level.
You will be a seasoned relational fundraiser, have entrepreneurial flair, be creative and have the ability to influence at the highest of levels. If this sounds like you, you will be joining a reputable organisation with exceptional leadership, extensive networks and you will have the opportunity to grow and lead a small team as well as being a part of senior management.
Overall aim
· To maximise and grow Prison Reform Trust’s income by leading and implementing the fundraising strategy, ensuring targets are met and exceeded and in line with evolving needs, with a particular focus on unrestricted and core income growth
· To lead on identifying, researching, proposal writing and engaging donors in a relational manner including, philanthropists, family foundations, trusts, corporates, low level individuals and senior volunteers.
· To lead and focus on building relationships with existing, lapsed and new donors to maximise long term income for PRT
· Effective management of fundraising campaigns and donor touchpoints, providing excellence in stewardship and excelling in cultivation tactics to move donors along the journey
Key responsibilities
Leadership, strategy, planning and reporting
· Developing, implementing and performance managing the fundraising strategy in line with PRT’s organisational strategy to ensure income growth and diversification across all income streams
· Develop, manage and monitor the fundraising budget and financial targets with a particular focus on maintaining a healthy unrestricted to restricted income profile to ensure future investment into the fundraising programme
· As a member of the Senior Management Team, regular reporting to Senior Leadership Team and Board
Fundraising and Philanthropy
· Build deep and rich relationships with donors and funders, ensuring that stewardship is best-in-class to maximise each partnership to its full potential
· To utilise PRT’s network to build and grow a new philanthropy and partnerships programme at PRT
· Aligned with PRT’s strategic funding priorities and core work, develop proposals and bids for large scale, multi-year funding opportunities
· To lead on new business opportunities for fundraising at PRT. This includes identifying and qualifying prospects and partners, network mapping and cultivating them to their first gift with support from the development manager to take the relationships forward
· Oversee the management of grant funded projects to ensure that they are being delivered to the highest quality standard to meet donor requirements and reporting to be submitted on time
· Lead and oversee the development and delivery of fundraising products and activating activity
General
· Maintain excellent working relationships with other teams within the organisation especially service delivery, campaigns and finance
· Assist in developing and maintaining an effective website so donors have a seamless user experience
· Positively contribute to the effective running of the organisation including taking an active role in the management team
· Undertake any other relevant duties or responsibilities delegated by the CEO or Deputy Director
· Ability to work outside normal office hours/flexibility for events and networking opportunities
· Responsible for maintaining key fundraising memberships and ownership of fundraising policies and procedures
Key result areas
· Focus on building a new philanthropy and partnerships programme to diversify the existing fundraising programme (Trusts & Foundations and individual giving) to drive unrestricted growth and the financial strength of PRT
· Strategic prioritisation of staff time that will yield greatest results and maximise ROI for the long term
· Securing gifts and donations, and working with senior volunteers to support the ‘ask’
· Exceptional leadership, creating a robust programme that is rigorously measured to continuously improve the fundraising programme
· Leading and managing an experienced Senior Fundraising Manager, and supporting their growth
Experience and qualifications
Essential:
· Extensive experience in a senior fundraising role, with a focus on unrestricted giving
· Extensive experience and a proven track record of delivering and growing income from philanthropists (5 and 6 figure gifts)
· Experience of raising money from companies (5 and 6 figure gifts)
· Evidenced experience in cultivating and building relationships with donors / supporters and stewarding key funders
· Experience of overseeing a trusts and foundations programme
Desirable:
· Experience of working with Trusts and Foundations and large scale charitable trusts
· Experience of building joint bids in consortiums
· Fundraising qualification
Knowledge
Essential:
· Knowledge of the voluntary sector, including market and donor trends
· Knowledge of family foundations, ESG/CSR and grant giving bodies
Desirable:
· Understanding of criminal justice sector
Skills
Essential:
· Excellent communication skills, both verbal and written, with the presence and authority required to speak at senior levels.
· Ability to work as a part of a team and on own initiative
· Strong planning and ability to deliver to deadlines
· Ability to prioritise and to say no when opportunities and requests do not maximise the value of your time
· Experience of using Microsoft 365
· Strong people skills for building relationships and networking with external stakeholder, team members and key contacts
· Strategic thinker with the ability to multitask
· Experience of staff management
· Experience of using fundraising databases for financial and relationship management
Desirable:
· Experience of delivering fundraising events
· Experience of working with corporate donors to maximise pro-bono opportunities
Personality style and behaviour
Essential:
· A genuine and enthusiastic commitment to the Values, Vision and Goals of the Prison Reform Trust
· Confidence in external facing activity for example and being an active spokesperson for PRT for fundraising activity and general media for PRT
Equality and diversity
PRT is an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work.
We welcome applications from anyone who may have direct experience of prison.
How to apply
If you would like an informal chat about the role please contact our CEO, Pia Sinha.
To apply please send your CV and covering letter addressing how you meet the above criteria to by Tuesday 7th May 2024.
Interviews will be held at our offices at 15 Northburgh Street, London EC1V 0JR on;
Stage 1: Thursday 23rd and Friday 24th May
Stage 2: Friday 7th June.
Thank you for your interest in working for the Prison Reform Trust.
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
Goodman Masson are thrilled to be working in collaboration with a London based charity that does so much incredible work to support parents and carers that are looking after disabled children. They do this by advocating for policy changes and campaign tirelessly to ensure that decision-makers address the inequalities experienced by families with disabled children. This amazing organisation are entering a period of exciting change and are searching for Head of HR on a permanent basis to head up their dynamic HR team and bring their performance and capacity to the next level. This role within this incredible charity is very suitable for those with experience in the not-for-profit sector.
This is a hybrid role, and only requiring a minimum of one day a week in their main office which is a short walk from Old Street Station (National Rail) and Angel Station (London Underground). This position will be reporting directly to Director of Finance and Resources and the main responsibilities for Head of HR are:
- Deliver fit-for-purpose HR services, including people management strategies, performance development, and employment relations advice.
- Act as a proactive business partner, offering support and guidance to key stakeholders such as line managers, team heads, and the senior management team.
- Collaborate with the Director of Finance & Resources to enhance internal HR policies and systems for effective organisational functioning.
- Lead the development and implementation of the future people strategy in alignment with Contact's broader strategy and commitment to diversity and inclusion.
- Manage two direct reports, oversee relationships with external partners, and ensure efficient HR and resource support services for Contact.
The ideal candidate will have the following skills and experience:
- Extensive experience as a primary resource for all HR policy matters throughout an organisation.
- Possession of a professional HR qualification, minimally CIPD Level 5 (Associate) or equivalent.
- Proficiency in organising and prioritising dynamic workloads for optimal operational outcomes.
- Skilled in conducting difficult conversations, conflict resolution, and fostering compassionate communication.
- Qualification/experience in project management
- Experience in reward and benefits review process
The following benefits are:
- Incredible developmental opportunity for those who seek to affect demonstrable change within an organisation
- Circa £54,000 pa (plus potential London weighting)
- Potential to work compressed hours and have one day off a week
- 25 days annual leave from start date (this increases by one day with every year at the organisation)
- 5% employer pension contributions
- Very flexible hybrid working arrangement (only one day in the London office required)
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
We are delighted to be recruiting an exciting job share opportunity as the Head of Fundraising and Communications at Herts Young Homeless. The charity offers a fantastic and inclusive work environment with the ability to work in a hybrid capacity.
You will lead on income generation to fund the provision of high-quality services that break the cycle of youth homelessness through education, advice and support. As the Head of Fundraising & Communications you will be part of the senior leadership team having joint responsibility for the delivery of the charity’s strategy. Focusing on philanthropy and partnerships you will ideally come with a wealth of knowledge within high value fundraising.
As the Head of Fundraising and Communications you will need:
- Significant experience within income generation, preferable high value and corporate streams
- Experience of identifying and developing new funding streams and building lasting relationships which will deliver long term sustainable income.
- Strong management and development skills with the ability to inspire team members
Salary: £45,000 - £50,000 per annum FTE
Contract: Permanent Part-time
Location: Hybrid – Office in Hatfield with option to work from home
Closing date: Ongoing
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
The Head of Global Operations is a key member of the Global Resources Team, responsible for professional business support at both a strategic and an operational level across the organisation. Key responsibilities include providing essential operational infrastructure to the global support and country teams, encompassing office facilities, travel security, and IT and HR services.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- To provide the global support team and country teams with the necessary operational infrastructure/elements (including office facilities, travel security, risks), IT and HR services that respond to the changing ways of working for the organisation.
- The role will be required to develop an IT strategy and lead on organisational IT projects in collaboration with other departments, facilitating the rollout, implementation and monitoring against key milestones.
- To develop and implement a global workforce strategy, implementing organisational initiatives, including EDI, L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation.
- To build a culture of safeguarding within the organisation by implementing and delivering SPANA’s global safeguarding framework across SPANA’s Global Partners.
- To ensure the Duty of Care framework is in place covering risk management, international travel procedures, crisis management, incident reporting, standard operating procedures and capacity building across SPANA’s Global Partners.
About you
- Proven experience in Head of Operations role or similar.
- Experience of working for an INGO or similar global nonprofit entity.
- Good solid understanding of Operations, IT, HR, Safeguarding and Duty of Care services.
- Experience of providing strategic leadership across the broad range of operational activities.
- Business analysis skills, identifying needs and determining solutions.
- Ability to foster innovation and continuous improvement of systems, processes and infrastructure.
- Knowledge of best practice in critical operational areas – including security management, data protection, cybersecurity and contract management.
- Knowledge and experience of partnership management approaches in the international development sector.
- Experience working effectively with a diverse range of stakeholders at all levels.
- Experience of delivering on change and transformation projects.
- Proactive and consultative approach with the ability to work in fast-paced environment.
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
The full job description can be found on our website.
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with Turn2us to recruit their Head of Brand & Communications.
The charity offers a flexible working environment, with hybrid working from their London office.
The Head of Brand and Communications is responsible for developing and delivering Turn2us’ branding and external communications strategy, including media relations, social media, content marketing and work with influencers.
The team will focus on insight, targeted campaigns, audience development, the amplification of the voices of those for whom Turnus exists and raising the profile of the charity and its work. The work will be collaborative with other departments.
Key Responsibilities:
- As brand guardian ensure that the brand’s values, messaging and visual identity are consistently represented across all touchpoints and throughout the organisation, including maintaining high standards of quality for all branded materials and manage the use of all communications suppliers for Turn2us.
- Lead the organisation’s accumulation of insights about stakeholders' experiences of Turn2us and lead the charity’s continued development of the brand’s articulation.
- Support internal stakeholders, including Elizabeth Finn Homes, partners, and funders on the brand’s values, identity, and guidelines through training, inductions and up-to-date brand guidelines.
- Collaboratively develop Turn2us’ marketing and communications strategy and develop an annual calendar of activity in harmony with our work, vision, purpose, values and strategy.
- Develop and manage our traditional and social media presence as well as developing profile through collaboration with key influencers, editors and journalists.
- In partnership with the Head of Supporter Engagement and the Head of Policy and Influence, plan and execute content marketing campaigns, including creating and distributing digital content including blog posts, articles, videos and infographics.
- Plan and lead the delivery of key publications and events including the Annual Report and stakeholder engagement events.
- Define, develop and implement national campaigns aimed at key poverty issues in order to raise awareness of the charity’s services.
- Work in coalition with a range of stakeholders to drive greater impact for awareness and understanding of key issues for people facing financial insecurity.
- Provide inspiring leadership and support to the Communications team, creating a high performing culture to ensure the successful delivery of department and organisational objectives.
Person Specification:
- Background and professional experience in Media, Digital & MarComms.
- Experience of setting strategy, managing, and creating budgets, and regular reporting outcomes against KPIs.
- Experience of developing creative content campaigns across multiple channels to drive engagement and social change.
- Proven experience of leading, managing, and retaining a team of exceptional talent as well as creating a culture of innovation and a commitment to achieving results.
- Strong interpersonal and team management skills.
- Strong editorial and writing skills.
- Project management and planning skills across teams.
- Evidence of a strong news sense with a proven track record of successfully developing news stories and strategic use of social media.
- Demonstrable experience of developing a strategy and identifying opportunities for celebrity supporters and influencers to support organisation-wide marketing strategies.
- Understanding of brand management.
- Crisis communications.
- Budget management and control.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
We have an opportunity available for a Business and Development Relationship Manager to join our Business Development team. As Business and Development Relationship Manager, your key focus will be to have a direct impact upon the growth and success of the business through the strategic contribution to service development and new business development.
This role will be home based with regular travel across the Midland and South of England region. You will be required to attend at Head Office (based in Warrington, Cheshire) for monthly team meetings, supervisions and as and when required. Salary £57,742 per annum. Contract of 39 hours per week.
Responsibilities will include:
- Developing and growing the customer base across the region, establishing, and maintaining key strategic partnerships with commissioners, ICBs, housing providers and other stakeholders.
- Revenue targets and relevant KPIs are delivered across the region whilst ensuring service sustainability is maintained.
- Establishing demand needs within the local areas whilst supporting with new developments, with interests in LD & MH Services.
- The ability to develop high-level reports and briefings, managing complex data and information to provide concise recommendations and detailed action plans.
For this role you will need to be able to work independently and work with the wider business development team on competitive bids and tendering across the region. We are seeking someone who is willing to lend a helping hand and constantly looking for ways to improve process. You will need to have patience, an understanding nature and active listening skills. If you are someone who welcomes challenges and actively seeks opportunities to enhance your skills then we would like to hear from you.
Qualifications
Candidates must have a relevant qualification in Business management, or be willing to work towards. Extensive experience of successful sales/negotiation within a health and social care context is essential this for this role. Strong organisational and time management skills are required. You will need to be someone who is unafraid to take risks, try new approaches, and continuously seek improvement.
On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Key Dates:
- Closing date for applications is 17th May at 5pm.
- Informal interviews will be held virtually on 24th May.
- Formal interviews will take place on 07th June at Warrington Head Office.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Location: Hybrid/ London Head Office and remote
Salary: Circa £55,000 (dependent on experience)
Are you a talented and innovative fundraiser who can drive the growth of our work to generate income from high-value donors, corporate partnerships, charitable trusts and foundations, and gifts in wills?
Do you want to play a critical role in the development and diversification of our global income streams?
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Head of Philanthropy and Fundraising Partnerships. In this role, you will pro-actively lead the development of their Philanthropy and Fundraising Partnerships team as it seeks to acquire new charity partnerships and high value donors and build on their existing funding base. You will be comfortable with using a wide range of fundraising and marketing channels to acquire new funders, as well as steward existing donors.
This is a fantastic opportunity for a versatile fundraising professional, who has a strong knowledge of and commitment to working animal welfare. You will join a fast-paced, agile and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
Philanthropy and fundraising partnerships programme management
- Lead on the development and operational delivery of the philanthropy and fundraising partnerships strategy, encompassing work across the high-value donor, legacies, trusts, and corporate fundraising income streams.
- Lead on maintaining our clients relationships with existing high-value donors and funders, through the provision of exemplary stewardship.
- Drive the development and testing of new means of acquiring high-value donors and funders for them, to deliver sustainable growth.
- Oversee the continued development and growth of their global legacy programme, including the production of legacy mailings, telemarketing, offline and digital advertising, and features, as well as correspondence with supporters, solicitors, and other stakeholders.
- Lead on work to develop our forecasting of annual legacy income with our legacy pipeline.
- Drive the development of their corporate fundraising programme, working with Global Programmes colleagues and partners based in the countries where they work.
- Work with colleagues to ensure new funding opportunities for high-value donors and funders are identified and actively pursued.
- Work with colleagues to ensure restricted income is managed according to donors’ wishes and restricted funds are managed effectively across Global Fundraising, Marketing and Communications, Global Resources and Global Programmes.
Team management
- Develop and manage the Philanthropy and Fundraising Partnerships team’s activity plan and budget.
- Provide supportive and dynamic line management for members of the Philanthropy and Fundraising Partnerships team, including facilitating regular supervision meetings and supporting their personal development and training.
- Serve as a member of the Global Fundraising, Marketing and Communications Leadership Team.
- Keep up to date with the latest legislative and statutory developments relating to the role, advising staff and the Senior Leadership Team as appropriate.
- Uphold and promote their values, policies, and procedures across all work.
Your knowledge:
- Proven knowledge of fundraising and/or marketing.
- Excellent knowledge of high-value donor, trusts, corporate and legacy fundraising strategies, and activities.
- Comprehensive understanding of fundraising techniques, including audience and donor segmentation, analytical modelling, and the use of insight to drive performance.
- A strong knowledge of global animal welfare, within an international development context is desirable.
- Fundraising training and qualification are desirable.
Your experience:
- Demonstrable experience of managing fundraising or income-generating campaigns, nationally and internationally, including in coalition with other organisations, partners, and agencies/suppliers.
- Experience of managing and overseeing high value giving, legacies, trusts, statutory and corporate fundraising programmes, and activities, to maximise income.
- Experience of developing new products/activities and taking them to market.
- Experience of developing, building, and maintaining relationships with high-value stakeholders.
- Experience of line management and building a collaborative, high-performance team.
- Experience of representing organisations on consortia or in partnership activities (desirable).
- Experience working in a charity or not-for-profit environment is desirable.
Your skills:
- Strong communication skills – written and verbal – with the proven ability to develop strong cases for support.
- Excellent interpersonal skills, with the ability to communicate clearly and persuasively with a diverse range of stakeholders, including donors and funders.
- Strong IT skills, including Microsoft Office, and the ability to understand data requirements and functions.
- Able to work out-of-business hours when required.
- A strong commitment to their vision, mission, and values.
In return, they can offer:
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
- Company pension scheme (they will contribute 10% of salary if you contribute 5% of salary).
- Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
- Group Life Insurance scheme, which provides coverage at 3x your annual salary.
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
- Enhanced Employee Assistance Programme including face-to-face counselling.
- Paid Volunteer Day.
- A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV, together with a covering letter, outlining why you feel you would be suitable for this position.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
REF-213 497
Head of Wellbeing and Grants – The Solicitors’ Charity
We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.
Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.
Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).
The Head of Wellbeing and Grants role
We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.
As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.
We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress. And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.
Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.
Why should you join us at The Solicitors’ Charity?
We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.
Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.
To apply:
i) please send a concise CV (2-3 pages) plus
ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY
Deadline: Noon on Weds 15th May 2024.
Please also address any questions to this email account.
Initial interviews: 24th May 2024 (tbc).
These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.