Head of hr and office manager jobs
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
We’re excited to be creating a new Head of People role to support the next phase of our charity’s development. The role provides strategic leadership, expert input and operational oversight of CoppaFeel!’s people, culture and employment practices, aligned with organisational strategy, values and governance.
Blending strategic leadership with hands-on delivery, the role operates with professional autonomy within the People remit and works in close partnership with the Director of Operations, who retains overall accountability. You will support senior leaders, strengthen organisational culture and ensure people practices are consistent, inclusive and effective as the organisation evolves.
This role sits within the Operations Department, reports into the Director of Operations and line manages the HR Manager. This is a hybrid role, with two days per week in our London office. The role is full-time but will consider part-time.
Duties and Responsibilities
The responsibilities below set out the primary scope of the role, but are not an exhaustive list. The successful candidate will have the flexibility to shape future needs, build capacity and respond to organisational growth.
- Develop, implement and deliver CoppaFeel!’s People Strategy to support organisational priorities, providing expert input into strategic decision making and organisational planning.
- Lead strategic workforce planning including succession planning to identify and plan for the charity’s future .
- Establish, monitor and report on key people metrics and performance indicators, using data and insight to evaluate effectiveness, inform continuous improvement and support evidence based decision making for the Leadership team, SMT and , where appropriate, Trustees.
- Define, monitor and be accountable for the effectiveness of all people related functions, including recruitment and inclusion, retention, engagement, leadership capability and overall employee experience.
- Act as a trusted adviser to the Senior Leadership Team and senior managers, providing expert guidance and organisational insight informed by feedback from across the organisation.
- Fulfill the responsibilities of a Head of Department, including accountability for delivery and outcomes, role modelling CoppaFeel!’s leadership behaviours and contributing to effective organisational decision making.
- Act as senior lead for complex employee relations issues and provide expert guidance on best practice.
- Develop and coach managers and leaders across the organisation to embed a culture of high performance and accountability.
- Ensure HR practices are consistent, equitable and legally compliant.
- Maintain, develop , implement and communicate People Policies, processes and systems, ensuring clarity and accessibility for all staff.
- Ensure compliance with UK employment law, GDPR and safeguarding requirements.
- Support the Director of Operations in managing people related risk, and reporting, contributing to SMT, CEO and Trustee level oversight as required.
- Promote and embed diversity and inclusion across policies, employee relations, recruitment , culture, and staff experience..
- Line manage and support the HR Manager, fostering their continued development.
- Oversee the pay and grading framework, ensuring fairness, consistency and role clarity.
- Champion and embed CoppaFeel!’s values in all people-related decisions across the organisation.
- Undertake any other reasonable duties or responsibilities as required by the Charity.
Skills, Experience and Qualifications
Essential
- CIPD Level 5 minimum (Level 7 desirable).
- Significant HR generalist experience at senior advisory or lead level.
- Experience designing and implementing HR policies, frameworks and people processes.
- Experience leading EDI, culture or wellbeing initiatives.
- Strong understanding of UK employment law and GDPR.
- Confident communicator with the ability to build trusted relationships across all levels.
- Experience supporting managers through complex ER matters.
- Ability to translate strategy into practical, people-focused solutions.
Desirable
- Charity sector experience or experience working in a mission driven organisation.
- Coaching or leadership development experience.
- Experience in a small organisation or growing charity.
- Experience supporting organisational change or expansion.
- Experience using people data, metrics or HR systems to support decision making.
Application information
Applications will close on Monday 2nd March 2026 with the aim to commence first interviews on W/C 9th March 2026.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.
- Employee Assistance Programme
- Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.
- Access to Self Space training and 1:1 therapy
- Core working hours of 10am to 4pm
- Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
ROLE OVERVIEW
You will be a passionate and ambitious leader with the skills, knowledge and experience to drive Membership retention and growth whilst listening to our diverse membership base to understand the areas that are important to them to help us to support their specific needs in their areas.
You will have a dynamic approach with the ability to combine business development, relationship management, stakeholder engagement and operational oversight to ensure that RLSS UK’s membership thrives and aligns with our purpose, mission and vision.
RLSS UK members include Lifesavers, Lifeguards, Licence to Operate Members, Lifesaving Academy members, Honorary Members and Staff.
KEY TASKS AND RESPONSIBILITIES
- Regular communications and support to branches and lifesaving clubs
- Engage with our members to understand their needs and future opportunities to support their roles in their communities and beyond
- Conduct research and horizon scan for new opportunities for our members
- Conduct research to identify and understand potential new members and opportunities to support growth and meet need
- Conduct research to identify and connect with relevant external stakeholders
- Drive new membership onboarding, ensuring a seamless and effective experience
- Ensure clubs achieve and maintain the appropriate accreditation in line with RLSS UK requirements, policies and processes
- Develop an annual plan of community engagement and roadshows with members and non-members to raise awareness of the work of RLSS UK and our members, to recruit new members and share water safety and drowning prevention education and campaigns
- Ensure clear and concise processes are in place to support membership experience, retention and growth
- Work collaboratively with all RLSS UK teams to raise awareness of our awards and qualifications offer. Collaborate to adapt offerings based on member feedback and emerging industry trends
- Develop tailored marketing materials to support our membership offer and recruit new members.
- Represent RLSS UK in meetings with key stakeholders and to share outcomes and impact to further the society’s purpose, mission and vision.
- Respond to membership queries and provide an excellent service together with timely responses
- Support the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Manage data collection processes, including compliance requirements of membership criteria
- Support the development of thought leadership pieces, contributing to annual reports and ensure high-quality written outputs
- Support the planning, organising and execution of events, including membership forums and conferences ensuring seamless delivery and high attendee satisfaction
- Support the development and refinement of directorate strategies
- Lead and deliver an annual membership survey and analysis to produce meaningful feedback
- Ensure that all membership processes and policies are up to date
- Attend the RLSS UK Sports Committee
- Assist with the implementation of the Lifesaving Sport Strategy, and support the growth in participation in Lifesaving Sport events
- Work closely with the Volunteering Team, particularly in relation to volunteers within RLSS UK branches and clubs
- Actively develop initiatives that broaden the demographic diversity of the RLSS UK membership
OTHER DUTIES & RESPONSIBILITIES
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- At least 10+ years’ experience in a Membership role
- Significant experience of working at a leadership role level ideally in a membership organisation
- Demonstrable experience of positively interacting, engaging and influencing at all levels including with senior management and external stakeholders
- Demonstrable experience of membership retention and acquisition
- Demonstrable experience of successfully pitching new approaches to prospective members, ideally in a membership organisation
- Demonstrable experience of delivering member-focused solutions within a membership organisation
- Excellent communication, engagement and interpersonal skills
- Excellent presentation, listening and negotiation skills
- Proficiency in CRM software and MS Office applications
- Willingness and ability to travel as required for the role including occasional evenings and weekends
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Skilled income generator with experience in achieving income targets, possibly with a previous account management background or experience of a similar B2B membership
- Understanding and experience of the application of safeguarding laws
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should be our next Head of Membership
Closing Date – 11.59pm, Sunday 1st March 2026
Interview Date – First Round Interviews scheduled for 18/19th March 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract. You will be joining a dynamic, supportive and hard-working team working consistently above their targets. This role is suited to both established senior managers and those looking to move into a more senior role.
St John’s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year.
If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you.
Key responsibilities of the Senior Fundraising Manager?
Strategic Leadership & Income Generation
- Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams.
- Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives.
- Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income.
- Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms.
2. Team Leadership & Management
- Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy.
- Develop clear annual training, time management, and support plans for staff and volunteers.
- Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture.
3. Volunteer Programme Oversight
- Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention.
- Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities.
- Ensure all volunteers receive regular feedback and adhere to health and safety requirements.
- Maintain and develop the programme in line with Investing in Volunteers standards.
4. Donor Relations & Stakeholder Engagement
- Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters.
- Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role.
- Enhance the Hospice’s visibility and supporter engagement through partnership building and community presence.
5. Data, Finance & Compliance
- Ensure all donor and volunteer records are held and maintained under GDPR and internal data protection regulations.
Am I the right person for this Senior Fundraising Manager role?
- At least 3 years’ experience in the fundraising sector
- Experience in managing volunteers and/ or a team of employees with ability to motivate
- Experience in Community/ event fundraising
- Experience with an individual/ regular giving programme
- A proven track record of delivering against targets and deadlines
- Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action
- Experience of representing an organisation at senior level
- Excellent communication skills both written and verbal
- Management of people from all diverse backgrounds
- Attention to detail
- Knowledge of all main Office 365 suite and CRM systems
- Understanding of GDPR, Gift Aid and Charity Governance
Why apply for this role?
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
- Private healthcare scheme worth up to £20,000 per year
- 27 days annual leave
- Blue Light Card discounts
- Interest-free season ticket loans
- Cycle to work scheme
- Free eye check-up vouchers with contribution towards lenses
- Free newspaper and media subscriptions
- Local Business discounts
- Discount in our Hospice Charity shop
- Refer a Friend scheme
- Free Cinema Society Membership offering discounted tickets
- Personal development and training courses
- Annual events and recognition awards
- Career progression and increments
- For employees joining us from the NHS, we can provide continuation of your NHS pension
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
The purpose of this role is to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice, to our Clinic and Animal Behaviour teams in London and to our Battersea Old Windsor and Battersea Brands Hatch sites. The postholder will provide expert HR advice and support to line managers and staff, coaching and empowering managers to lead on people matters with support and guidance where required.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview (online, via Teams): To be confirmed
Second interview (if necessary, in person): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Head of People
Location: Hybrid working based at one of our offices in Edinburgh, Glasgow, Kinross or Balloch, with Scotland-wide travel
Salary: £68,805 - £77,145 per annum (pro rata)
Contract Type: Permanent, Full time, 35 hours per week
Closing Date: 23/02/2026 23:59
The Vacancy
Are you ready to shape the people experience at CHAS, ensuring our teams are supported, inspired and equipped to make a meaningful impact for children and families during the most challenging moments of their lives?
Join CHAS as our Head of People and play a pivotal leadership role in supporting our teams across Scotland. If you are driven by purpose, energised by organisational development, and passionate about creating an exceptional workplace culture, this is your opportunity to make a profound impact.
Reporting to the Director of People and Strategy, you will provide strategic leadership, vision and direction for the People function (HR and Learning & Organisational Development) across CHAS. You will ensure our People Strategy, policies and practices enable delivery of the CHAS Plan and support our people to thrive
You will act as a key influencer and professional lead, advising senior leaders and managers on workforce planning, employment law, organisational change, employee engagement, governance and best practice in people management, while promoting a positive, inclusive and values-led culture.
You will:
- Provide strategic leadership for the People function, ensuring effective delivery of HR, workforce planning, recruitment and retention, employee relations, learning and organisational development.
- Lead development and evaluation of the CHAS People Strategy to ensure it remains fit for purpose and aligned to organisational objectives.
- Act as a senior business partner to the Senior Leadership Team, influencing and coaching leaders to deliver excellent people management practice.
- Lead organisational change initiatives, workforce modernisation and culture development to enhance employee experience and service delivery.
- Ensure robust governance across HR policy, employment legislation, data protection, job evaluation, pay and reward, and employee wellbeing.
- Oversee effective people data, systems and reporting to support decision making, planning and performance.
- Manage and develop the People team, including HR Business Partnering, Learning and Organisational Development and Talent Acquisition, fostering a culture of engagement and continuous improvement.
About You
- You will bring extensive senior-level HR leadership experience, ideally within a multi-site or complex organisation, alongside the credibility and confidence to influence at the highest level.
- You will be a CIPD Chartered Fellow with deep expertise in employment law, HR strategy, organisational development and employee relations.
- You will demonstrate strong analytical, communication and negotiation skills, with the ability to handle complex and sensitive situations with professionalism, compassion and integrity.
- You will share CHAS values and bring a collaborative, inclusive leadership style with a commitment to supporting staff and volunteers.
People Team Structure
Reporting to the Director of People and Strategy, you will lead a function that includes HR, Learning and Organisational Development, Talent Acquisition and People Systems.
Why CHAS?
At CHAS, we support families when they need us most – offering care, comfort and compassion during the hardest moments of their lives. We are driven by a bold ambition: to reach every family in Scotland whose child is dying and provide the support they deserve.
We Offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between home and onsite in Edinburgh, Balloch, Glasgow or Kinross
- Development Opportunities: Lead and shape the People Strategy during a period of organisational growth and transformation.
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Supportive Leadership: you’ll have the backing of a collaborative leadership team that empowers you to drive progress, innovate, and lead with creativity
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, a health cash plan and health and wellbeing support.
Further Information and How to Apply
If this sounds like you, we would love you to apply! Follow the link to answer a couple of questions and upload your CV or complete our full application form.
If you would like more information about the role, please contact CHAS to arrange an informal chat with Morven MacLean (Director of People & Strategy).
Interviews are provisionally planned for Wednesday 4th March 2026 at Rachel House, Kinross.
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme in relation to working with children. CHAS will organise and fund the PVG application.
What if you don’t meet all the job requirements?
At CHAS we are committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusion, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Morven or the HR team to explore how you could be a great addition to our team
Location: 122 Freston Road, London - hybrid with a minimum two days per week in the office
Hours: 37.5 hours per week
Salary: £40,000–£45,000 per annum (depending on experience)
Benefits: Excellent benefits package including 25 days per year bank holidays 3 days leave between Christmas and New Year, 4% employer pension contribution, Employee Assistance Programme, death in service benefits.
The Organisation
The International Society of Ultrasound in Obstetrics and Gynecology (ISUOG) is a highly respected professional membership organisation with members in 165 countries, comprised primarily of clinicians who utilise and depend on ultrasound in all aspects of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally. Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in Obstetrics and Gynecology . This is achieved through education and training, programmatic initiatives and advocacy.
The Role
Reporting to and working closely with the Chief Executive Officer, you will lead and manage ISUOG’s HR functions while ensuring our London office operates smoothly, safely, and efficiently. You will be the first point of contact for HR and office matters, delivering excellent customer service to staff and stakeholders.
Key elements of the role include:
Human Resources
• Lead and manage HR strategies and initiatives
• Oversee recruitment, onboarding and performance management
• Ensure HR policies, procedures, and employment practices are up to date and legally compliant
• Manage employee relations, learning and development, and HR administration
• Maintain accurate HR records in line with GDPR
• Office Management
• Manage day to day office operations, equipment, suppliers and logistics
• Oversee travel, IT coordination, telephone systems, mail, and building matters
• Maintain office efficiency and ensure high operational standards
Health & Safety
• Lead organisational health and safety compliance
• Ensure risk assessments, safety processes and mandatory training are up to date
• Reporting
• Develop HR and office related reporting to support organisational decision making
About You
You will have a strong generalist HR background, excellent communication skills, and a proactive, solutions focused approach. You’ll be comfortable working independently, supporting a diverse team, and managing sensitive issues with professionalism.
You will have:
• A good first degree in HR or related field and hold CIPD Level 5 or above
• Experience of providing HR guidance and support to a senior team
• Strong organisational and relationship building skills
• Knowledge of HR systems, up to date UK employment law regulations, GDPR and awareness of health and safety requirements
• Experience of office and HR administration
We would particularly like to hear from you if, in addition to the above, you also have experience of working as a standalone HR Manager, working with medical professionals and/or facilities or health & safety management experience.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Closing date: 11.59pm, Monday 9th March 2026
You may also have experience in the following: HR Manager, Human Resources Manager, Standalone HR Manager, HR & Office Manager, People & Operations Manager, Head of HR (Small Organisation / Charity), HR Generalist, Senior HR Advisor, People Manager, HR Business Partner (SME / Standalone), Office Manager with HR Responsibilities, Operations & HR Manager, HR and Compliance Manager, HR & Health and Safety Manager, People and Workplace Manager
REF-226 614
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The People and Systems Administrator provides comprehensive administrative support to the People Team, with responsibility for recruitment and onboarding of new employees, maintaining accurate employee records, coordinating benefits, and acting as the first point of contact for employee queries. The role holds ownership of HR administration, including the production of HR paperwork, and serves as the day-to-day generalist HR contact for all employees on behalf of the team.
In addition, the People and Systems Administrator plays a key role in supporting the implementation of the Charity’s HR strategy and associated projects, providing robust support to the Head of People and the People Team Advisor and wider stakeholders across the organisation. The role requires compliance at all times with company policies, procedures, and prevailing UK employment legislation.
The role requires a high level of IT competence and confidence in working with HR systems and digital tools, ensuring data accuracy, efficiency, and continuous improvement of people processes. A proactive approach is essential to success in the role, with the postholder expected to anticipate issues, identify opportunities for improvement, and take initiative in managing workloads and supporting the People Team.
There is scope for the role to develop over time, depending on the individual’s motivation, capability, and appetite to take on additional responsibility.
Some of your responsibilities as a People and Systems Administrator will include:
-
Supporting recruitment activities, including candidate sourcing, coordinating interviews, and assisting with CV and application screening
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Managing onboarding processes and preparing accurate HR documentation for new starters and existing employees
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Maintaining employee records and HR systems, ensuring information is accurate, up to date, and handled confidentially
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Acting as a first point of contact for employee queries, providing clear and professional responses or signposting as needed
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Supporting the People Team with day-to-day administration, reporting, and the preparation of presentations and documents
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Using HR systems and Microsoft tools to support people processes and contribute to the smooth running of the People function
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Identifying issues or improvements in processes and raising them with the People Team where appropriate
We are looking for someone who has:
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A proactive and self-motivated approach, with the ability to work independently as well as part of a team
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A minimum of 5 GCSEs (or equivalent) at Grade C or above
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At least 3 years’ experience in a relevant role
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CIPD Level 3, or a willingness to work towards it.
Interested? Want to know more about the Charity? Check our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits on our website.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 6 March 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
We're partnering with a well-established education organisation that supports a network of schools across London. They're looking for an HR Business Partner on a permanent basis to join their cohesive HR team and play a key role in delivering strategic and operational HR support across several sites.
Working closely with senior leaders and reporting to the Head of HR, you'll provide advice and guidance across a broad range of people matters including employee relations, performance, recruitment, workforce planning and learning and development. You'll also lead and contribute to a variety of HR projects that support organisational growth and help shape a positive, consistent people experience across the group.
Supported by an HR Advisor, you'll have real autonomy to build trusted relationships with your allocated schools, acting as a proactive, solutions-focused partner. This is a great opportunity for someone who enjoys a mix of strategic influence and hands-on delivery.
You'll be based in their brand-new, modern offices with hybrid flexibility (three days on site). We're looking for a confident HR generalist or existing HR Business Partner who brings strong stakeholder management skills, sound knowledge of UK employment law and the ability to work effectively in a fast-paced, multi-site environment. Experience in education or the public sector is helpful but not essential.
This is a chance to join a supportive, close-knit HR team with a genuinely cohesive structure, where your ideas will be valued and your work will directly support schools making a meaningful difference to their communities.
We are seeking an experienced and proactive interim HR People Partner to join our central team for a fixed term contract of 12 months. You will be supporting leaders across a network of schools and a busy central Office. This role is ideal for a confident HR generalist who thrives in a varied, multi-site environment and who enjoys building strong relationships with senior leaders.
You will provide high-quality, customer-focused HR support, offering both operational and strategic guidance on a wide range of people matters. This includes advising on complex employee relations cases, coaching leaders to strengthen their people management capability, and supporting organisational change such as restructures and TUPE processes. You will work closely with HR colleagues across different functions to ensure consistency, share learning and promote best practice.
A key part of the role is building trusted relationships with Heads and Senior Leadership Teams. You'll act as a critical friend-balancing pragmatism with strong employment law expertise-to enable leaders to make confident, well-informed decisions. You will also contribute to wider people initiatives, including engagement activities, data reporting, policy development and continuous improvement projects.
To succeed, you will need a strong generalist background, ideally gained in a multi-site or complex organisation, with experience of managing difficult ER cases, operating in a unionised environment and partnering senior stakeholders. You'll be comfortable switching between operational detail and strategic thinking, with strong influencing skills and the confidence to work independently. Part-CIPD qualification (or comparable experience) is essential, and full CIPD qualification is an advantage. Experience in the education sector, and skills in training design, diversity and inclusion, wellbeing or HR data analysis, would also be beneficial.
You will bring a collaborative approach, excellent communication skills, good attention to detail, sound judgement and the ability to remain calm and diplomatic under pressure. Flexibility, initiative and a focus on learning and improvement are key.
This role is based in London Victoria - hybrid of 2 days in the office .
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for an experienced HR Business Partner to support academy leaders and deliver high quality people-focused advice across the Federation.
This is a hands-on role where you will work closely with senior leaders, providing expert advice on employee relations, workforce planning and organisational change. You’ll lead complex casework, coach leaders on effective people management, and support initiatives that improve engagement, wellbeing and performance.
The role involves regular visits to academies, building strong relationships and ensuring consistent, high-quality HR practice. You’ll also contribute to HR projects, policy development and leadership training.
If you’re a proactive, solutions-focused HR professional with strong ER experience and a passion for education, we’d love to hear from you.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Acting as a trusted HR partner to academy leaders, providing proactive, pragmatic advice on workforce planning, engagement, performance and wellbeing
- Providing expert advice and support to managers on complex employee relations cases, including disciplinaries, grievances, sickness absence, capability management and restructures, ensuring legal compliance and timely resolution
- Coaching and supporting senior leaders to strengthen people management capability and embed best practice, including informal dispute resolution
- Providing expert advice and support to leaders on organisational change, including restructures and TUPE transfers, supporting with managing consultation processes and trade union relationships
- Analysing workforce data and trends to inform HR initiatives such as retention, attendance improvement, and improving the employee experience
For a full list of job responsibilities, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Significant experience operating at HR Business Partner or senior HR advisory level within a complex organisation, influencing senior stakeholders
- Proven experience managing complex employee relations cases, including change management and restructuring, with strong employment law knowledge
- The ability to coach, influence and challenge senior leaders with credibility, empathy and professionalism
For a full job specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Regional Operational Manager
Service: Services and Innovation London
Salary:
- £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
- Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
- OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased
Location: Various areas across London
Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
- Proven leadership experience managing services for vulnerable children, young people, and families.
- Strong background in team management, budget oversight, and quality assurance.
- Skilled in stakeholder engagement, partnership building, and service development.
- Experience with tenders, funding bids, and strategic growth.
- Knowledge of safeguarding, compliance, and data-driven performance monitoring.
- Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
- Excellent communication, project management, and organisational skills.
- A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
- Click the ‘Apply’ link below and fill out our digital application form
- Closing Date: Monday 23rd February at 11.59pm
Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thrive (Community Council for Somerset) is a countywide charity supporting communities to thrive.
Our work starts on the ground. We listen to people, respond to need, and help communities build strength, connection and resilience.
We are growing and changing. Alongside our commissioned work, we are investing in fundraising so we can increase unrestricted income, tell our story better, and build long-term sustainability.
The Fundraising Manager will lead and develop Thrive’s fundraising activity, with trusts and foundations at its core and a growing focus on community fundraising, events, and individual giving.
This role replaces our Trusts and Foundations Officer post and brings together grant fundraising, supporter development and team leadership into one coherent function.
You will line manage our Fundraising Administrator and support their development, including helping them begin to take on smaller grants and applications.
You will also work closely with the Head of Development and Communications to test and develop new income streams over time.
This is a hands-on role for a confident self-starter who understands community development and can translate impact into income.
For more information on what you'll be doing please read the attached job description and person spec.
We enable change by listening, responding to need and building connections between people and communities.



The client requests no contact from agencies or media sales.
Head of Programme Operations
Contract: Permanent, Full Time
Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
- UK: £68,000 - £74,000 per year with excellent benefits.
- Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits.
- Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.
About the Role
The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.
Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.
The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.
In this role, you will:
- Provide Programme Operations Leadership
- Lead IPD Business Management and Support
- Drive Collaboration, Risk and Performance
- Oversee Systems, Compliance and Assurance
- Lead Capacity Strengthening and Support
To be successful, you’ll need:
- Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
- Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
- Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
- Experience of leading, managing and motivating others and driving change.
- Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
- Experience working in complex matrix structures across multiple cultures.
- Strong analytical, problem solving and systems thinking capabilities.
- Demonstrated knowledge of donor compliance and grant management processes.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Desirable:
- Experience in WASH, public health or community development sectors.
- Experience working with restricted and unrestricted funding portfolios.
- Relevant university degree or equivalent professional experience.
- Familiarity with WaterAid UK’s operating model and countries of operation.
Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.
How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are
determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.
This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.
As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
- IT provision expertise
- Knowledge of MS Intune
Please note this role is a 12 months fixed term contract.
Closing date for applications: 9:00 on Friday 27th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS