186 Head of hr operations jobs

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Top job
Suzy Lamplugh Trust
SE11, London
£43,000 - £46,000 per year, depending on experience
Ambitious, dynamic leader to lead a range of operational services, ensuring we continue to be leading stalking & personal safety authority

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Learning & Work Institute
£25,000 - £32,500 per year pro rata
This is a new, exciting role created to support our part-time Head of HR.
St Giles Trust
£35,000 - £40,000 p/a
Friends of the Earth
SW9, London
£39,770 - £41,770 per year
We are looking for an experienced HR Business Partner to join our People Team.
The Pankhurst Trust Inc Mcr Women's Aid
Multiple Locations
£30,000 per year
Look Ahead Care Support and Housing
Westminster, London
Up to £26000 per annum + benefits
Doorstep Library
SW1W, London
£40,000 per year
This senior role has ultimate responsibility for ensuring adequate resourcing and financial management to support a fast-growing team.
Hope into Action UK
Multiple Locations
£35,000 per year
On the Executive team of one of the fastest growing, award winning, Christian charities in this country, embodying our values and culture,
Page 1 of 13
NW3, London
£32,000 per year
Permanent, Full-time
Job description

Talk for Health is a small, innovative mental health social enterprise. We teach lay people the skills of therapeutic talk and empower them to lead and/or participate in a network of ongoing peer counselling groups. Our approach is as effective as therapy, and runs in Islington and Camden, funded by the NHS and grant-makers.

This is a small and growing entrepreneurial setting. The job will be hugely rewarding for the right person, giving you the satisfaction of providing a key contribution to an all-important cause and above all to an organization that delivers for its users.

Our Operations Manager will be supremely important in leading our service operations, meeting exacting targets, managing a small HQ team of 3 others, and co-ordinating 40+ volunteers and sessional workers as well as external providers of e.g. IT and design.

You will be a make-it-happen person with self-discipline and high standards, who can make sure others get things done to high standards too.

The role is 5 days a week 9.00 – 5.30 pm plus occasional evenings and Saturdays with time off in lieu. We are looking for someone who is flexible about working from home and at our home-based office in NW3 – when this is permitted. You will also need to travel to Islington and Camden, our main areas of operation, regularly during the week.

The role is demanding, and we need someone with determination, resilience, stamina and a can-do attitude.   You will have the rewards of being a key member of a purpose-driven organisation with a warm and committed team, many learning and development opportunities and staff wellbeing allowances.

Job Description:

You will lead our service operations, managing an HQ team of 3, and co-ordinating 40+ sessional staff, volunteers and external providers, to:

  • Plan and execute our annual programme of trainings, events and groups, ensuring we meet targets, deadlines, and budgets. Our service is online during the pandemic, but much of it will return to in person.
  • Promote our service effectively to meet targets, using and improving our comms to engage effectively with, and build/maintain high visibility with,  referrers and participants. 
  • Marketing and communications - including digital:  oversee and develop our comms on our website, e-newsletters, Twitter, Facebook, Instagram, flyers and posters.
  • Participant management: liaison with participants. 
  • Manage HQ core team, sessional staff, volunteers, and external providers
  • Build and maintain good relations with Talk for Health stakeholders such as NHS contract managers; community referrers; host venues; corporates; guest speakers
  • Service evaluation, reporting and data analysis: manage stringent collection and protection of service user data, to track our social impact and produce reports
  • Attend and sometimes host events:  this can include 1 or 2 evenings per month and the occasional Saturday. 
  • Improve policies and processes: e.g. software and data collection; systems for contracting with and training new people; communications; company policies
  • Admin support: ensure a variety of administration tasks are done such as: answering phone, stock-taking and ordering materials, packing cases and distributing training materials to community venues and participants.

Qualifications and experience needed

  • Graduate/Masters level education – or the equivalent in experience
  • 3-5 years’ experience in fast-paced operational and project management, ideally, some in a commercial setting and some in a VCSE setting.  Substantial experience in event management or organising trainings
  • Excellent IT skills and experience including with Microsoft Excel, Word, Power Point and, desirably, CRMs, project management software, Mailchimp and Eventbrite
  • Ability to produce and manage marketing and social media campaigns; write and edit marketing copy
  • Experience dealing with people from all walks of life, from senior professionals to those in distress

This position will begin with a 6-week trial period late June or beginning July. Starting salary is £32,000 per year with upwards review depending on performance.

As a first step, please  send your CV and a short cover letter. Applicants who are selected for the next stage will be asked to complete an application form.

Although the closing date for applications is 31st May, early application is advised.

If, after reviewing your completed application form, you are selected to go through to interview, these will take place remotely in w/c 7th June.

Application Instructions

As a first step please send your CV and a short cover letter. Applicants who are selected for the next stage will be asked to complete an application form. Closing date for applications is 31st May.

If your application is selected to go through to next rounds, the stages will be:

1) First interview; 2) Test task; 3) Final interview

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Refreshed on: 18 May 2021
Closing date: 31 May 2021
Tags: Management,Operations

The client requests no contact from agencies or media sales.

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