Head of insight and impact jobs

Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.

ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum 
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract

We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.

About Family Action & the Role’s Impact

Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.

If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.

We Want You to Apply — Even If You Don’t Meet Every Requirement

Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.

People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.

Benefits:

• 30 days’ annual leave (pro rata) plus bank holidays
• Up to 6% matched pension contributions
• Flexible working options from day one
• Enhanced paid sick leave and paid family leave
• Eye care and flu-jab vouchers
• Cycle to Work scheme
• Ongoing professional development and high-quality training

Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)

All appointments are subject to satisfactory Safer Recruitment checks.

Our Commitment to Equality, Diversity & Inclusion

We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.

Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.

We will reimburse reasonable travel costs for in‑person interviews.

Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.

We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

About you
The Head of Engagement and Storytelling will develop compelling content and channels for a wide range of audiences, to showcase the astonishing wonder of microbes, the transformative power of microbiology and the essential contribution of microbiologists.

This role reports to the Chief Communications Officer and will requires collaborative working with members of the Society's governance structure and the Heads of Scientific Programmes and Development Opportunities respectively, responsible for creating and delivering the society's overall communication strategy across all channels including social media and website, overseeing policy and membership engagement activities, promoting member expertise to policymakers in the UK and internationally and encourage member engagement through opportunities the the Society's 'Get Involved' campaign.

The postholder will have experience working within science communication, displaying strong scientific knowledge while delivering high impact engagement campaigns. It is essential to have experience in People Management as this role oversees the different branches of the Engagement and Storytelling theme covering Communication, Policy and Membership.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 8th May 2026

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As Senior Impact Analyst, you will lead UnLtd’s quantitative data work, overseeing outputs, tools and processes for impact measurement, board reporting, governance and compliance, programme reporting and continuous improvement. You will strengthen our data architecture framework, and work alongside other teams to ensure we improve data literacy and use data and evidence to drive decision‑making, and organisational improvement. You will bring a more impact-oriented, external facing lens to our measurement, tools, and data systems, so we can effectively understand and communicate the impact of the social entrepreneurs we support. You may also have some line management responsibilities, and you will contribute as a senior member of a collaborative, high‑performing Research, Impact & Learning team.

Are you an exceptional Head of Youth looking for a senior leadership role in a ground-breaking charity? Come lead our work with, by and for young people aged 11–25 at the Winch.

You will oversee the design and delivery of effective and innovative programmes, secure funding to advance young peoples opportunties and build strong partnerships that support our strategic goals. As part of the senior management team, you will play a key role in driving our mission to create communities where all children and young people can thrive. You will model our core values of Joy, Care and Courage.

We have recently secured funding from Propel for the Inspiring Inclusion initiative—a seven-year, multi-agency partnership focused on transforming the school system for Black and racially minoritised students at risk of exclusion, particularly those affected by adverse childhood experiences. As Head of Youth, you will act as programme lead and external ambassador for the partnership.

The Girls’ Day School Trust (GDST) is a family of 23 independent schools and two academies, united by a shared mission to help girls learn without limits, so they go on to lead lives without limits. As pioneers in girls’ education, we are proud of our heritage and ambitious for our future. To fulfil our public purpose of reaching as many girls as possible, we have an ambitious fundraising strategy, focused on transformational bursaries and innovative learning, enabling girls from a wide range of financial backgrounds to access a GDST education.

We are seeking an exceptional Head of Philanthropy Operations to lead the systems, processes and insight that underpin philanthropic income generation and supporter engagement across the GDST and its family of schools.

This is a key leadership role within the Philanthropy and Partnerships team. Working closely with the Deputy Director of Philanthropy and Partnerships, you will provide strategic leadership for the operational infrastructure that enables fundraising and alumnae engagement to grow in a coordinated, compliant and sustainable way. You will play a central role in strengthening how data, systems and operational support are used to help colleagues across the Trust Office and schools deliver excellent fundraising and stewardship activity.

What you’ll be doing

In this role, you will lead the operational strategy that supports philanthropy and alumnae engagement across the GDST, ensuring the systems, processes and reporting that underpin fundraising are effective, compliant and built for sustainable growth. You will lead CRM, data and performance insight to strengthen decision-making, pipeline development, donor stewardship and long-term relationship management across the GDST network.

You will also oversee core fundraising operations, provide high-quality reporting to senior leaders and Trustees, and lead a small team to deliver strong operational support across the GDST. Alongside this, you will help equip colleagues across schools and the Trust Office with the tools, guidance and insight they need to strengthen fundraising and supporter engagement.

What skills and experience you’ll bring to the role

• Significant experience in philanthropy or fundraising operations leadership, with a strong track record of leading systems, processes and operational improvement in a complex organisation
• Substantial experience of CRM management, data analysis and fundraising reporting, with the ability to translate insight into clear strategic recommendations and practical action
• Strong organisational and project management skills, with the ability to manage multiple priorities effectively while maintaining close attention to detail
• Excellent communication and relationship-building skills, with the confidence to work closely with senior stakeholders, including executive leaders and Trustees, and to build trusted relationships across a network of schools and central teams
• Experience of leading and developing teams, alongside a good understanding of fundraising regulation, compliance and data protection
• A combination of strategic thinking and operational rigour, with a clear motivation to help create greater access, opportunity and impact through philanthropy at the GDST.

Why join us?

As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as:

• Competitive salaries and pay progression
• Access to extensive professional development opportunities
• Training grants for qualifications
• A discount of up to 50% on fees for children at GDST schools
• Generous pension schemes
• Free life assurance benefit
• Interest free loans for training, computer purchase loans and travel season ticket loans
• A Cycle to Work scheme
• Competitive terms and conditions of employment

There are many other good reasons to work with us. Each of our schools and our Trust Office has its own sense of community, and you’ll be part of it. You’ll be in the company of some of the best and brightest people in independent education. Most importantly, no matter what your role, you’ll be playing a major part in the highly regarded education we give our girls.

For further details and to apply please click the apply button.

Closing date: 30th April 2026 at 10:00 AM.

The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

Deputy Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based after probation)
Full-time (35 hours)
Permanent
£43,258
Start: ASAP

Lead services that support victims of stalking and abuse

The Suzy Lamplugh Trust is looking for a Deputy Head of Operations to provide senior leadership across our services, ensuring high-quality, safe and effective support for victims.

This is a key role within our Operations team, responsible for driving performance, supporting managers, and ensuring our services directly supports victims of stalking, maintains high quality impact standards, meets safeguarding standards, remains inclusive and delivers funder requirements.

About the role

You will:

• Lead operational delivery across multiple services
• Line manage senior managers, supporting performance and development
• Oversee service performance, quality assurance and safeguarding
• Use data and insight to identify risks and drive improvements
• Represent services confidently with funders and partners
• Support the mobilisation of new services and organisational change

About you

You will bring:

• Significant experience in senior operational management within a safeguarding or victim support setting
• Strong understanding of safeguarding, risk and trauma-informed practice
• Experience managing services against KPIs, contracts or funder targets
• Confidence leading managers and overseeing multi-service delivery
• Strong analytical and decision-making skills

Desirable:

• Experience in stalking, domestic abuse or VAWG services
• Charity or commissioned service experience

Why join us

• Make a real difference to people experiencing stalking and abuse
• Join a collaborative, mission-driven organisation
• Play a key role in shaping and improving services

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

An exciting oppourtunity to lead compassionate, community-driven perinatal services that make a real difference to families every day. Shape how frontline support is delivered across our Baby Bank, Community Doula service, infant feeding support, and volunteer programmes in Birmingham. Ensuring safe, trauma-informed care reaches those who need it most.

As Head of Service at Elayos, you’ll turn strategy into meaningful action. You will lead staff and volunteers, strengthen safeguarding practice, embed reflective learning, and champion lived experience at the heart of everything we do. This is a rare opportunity to combine operational leadership with purpose, impact, and values-led service development in a growing organisation supporting mothers and birthing people, who find themselves disadvantaged, during pregnancy, birth and early parenthood.

Head of Finance

Job reference - REQ004748

£80,000pa

London Office/Remote Worker

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for a Head of Finance to lead Scope’s finance function and be a key member of the Leadership Team. The role supports delivery of our strategic priorities by ensuring Scope has strong financial control, high‑quality financial data and insight, and efficient finance and procurement services.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

About the role

The Finance team works across three areas: Finance Systems and Data, Financial Control and Compliance, and Business Partnering. This role leads and develops these teams, ensuring they work well together and provide excellent support to colleagues across Scope.

The postholder is responsible for financial strategy, statutory and fiscal reporting, treasury management, budgeting and forecasting, and safeguarding the charity’s assets. Working closely with the Chief Financial Officer and senior leaders, the role ensures financial insight is embedded in decision‑making across the organisation.

You will:

· Lead and manage a high‑performing finance function, ensuring strong financial control and high standards of service.

· Oversee budgeting, forecasting and cashflow management across Scope, working closely with the Head of Planning.

· Ensure timely, accurate and clear management reporting to support decision‑making and performance monitoring.

· Lead the delivery of statutory reporting, including the annual report and accounts, and ensure audits run smoothly.

· Maintain effective financial policies, procedures and delegated authority frameworks.

· Support the CFO in developing and delivering Scope’s financial strategy.

· Provide financial reporting and insight to the Executive Leadership Team, Leadership Team, Committees and Board of Trustees.

· Lead and support change, improving financial systems, processes and ways of working.

· Work with colleagues across Scope to assess the financial impact, risks and opportunities of new proposals.

· Develop, support and motivate finance colleagues, building capability, resilience and confidence.

· Act as a senior leader at Scope, role‑modelling collaborative, inclusive and values‑led leadership.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for a senior finance leader with strong technical expertise and a collaborative leadership style. You will be confident working at a strategic level, while also ensuring strong day‑to‑day financial control and delivery.

You will be comfortable leading teams through change, building strong relationships across the organisation, and translating complex financial information into clear insight for non‑finance colleagues.

To be successful, you will have:

· A recognised professional accountancy qualification (ACA, ACCA or equivalent).

· Senior‑level experience in a finance leadership role within an organisation of similar scale and complexity.

· Strong experience of budgeting, forecasting, reporting and financial control.

· Experience leading and developing teams during periods of change.

· Strong analytical, financial and commercial skills.

· The ability to communicate clearly and influence at senior level.

· A collaborative leadership style, with high emotional intelligence and sound judgement.

It would be great if you also bring:

· Experience working in the charity or not‑for‑profit sector.

· Understanding of the social model of disability.

· Knowledge of charity fundraising models, risks and controls.

· Experience leading finance systems improvements or implementations.

· Experience overseeing retail or trading finance operations.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.

If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.

To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

How to apply

Please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, Friday 24 April 2026

Steel Warriors was established in 2017 to rethink how knife crime is tackled by turning a symbol of violence into one of strength and resilience. We transform the lives of marginalised young people by recycling knives seized by the police into outdoor calisthenics gyms and create positive change in communities. We provide classes at our five outdoor gyms across – Lambeth, Tower Hamlets, Newham, Haringey and Enfield – and deliver programmes in schools (including pupil referral units), youth and sport clubs, and in Brixton Prison. Our coach mentors deliver high quality, inclusive calisthenics sessions alongside mentoring and employability sessions

The Head of Programmes and Safeguarding role combines strategic leadership with strong operational oversight. The postholder is responsible for leading the design, development and scaling of high-quality services, supporting their team to perform effectively, and ensuring that programmes deliver meaningful outcomes for participants. They will work closely with colleagues, delivery partners, funders, young people and board members to drive programme development aligned with the organisation’s strategy, theory of change and ultimate goal of young people being safer, healthier and feeling more connected and positive about the future. The role requires an exceptional organiser and team leader able to manage a range of priorities, coordinate people and systems effectively, and maintain high standards across delivery areas.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

A key leader within the ambitious and forward-thinking Fundraising & Communications Team at The Connection at St Martin’s, the Head of Supporter Involvement plays a central role in inspiring, growing and stewarding our community of supporters.

This role is all about connection - building meaningful, lasting relationships with individuals and bringing them closer to our vision of ending homelessness. Through creative, insight-led campaigns and engaging supporter journeys, you will help people understand the impact of their support and feel part of a movement for change.

You will lead on two of our flagship acquisition campaigns - our Threads of Remembrance installation, and our mixed media campaign Dying For - shaping compelling narratives and experiences that resonate deeply with supporters and drive engagement and income. Alongside this, you will provide strategic and line management leadership to our Events and Community Fundraising function, ensuring high-quality, inspiring opportunities for supporters to get involved, give, and advocate.

Working closely with colleagues across Fundraising and Communications, you will develop and deliver innovative Individual Giving and community engagement campaigns across digital and offline channels, with a strong focus on stewardship - ensuring every supporter feels valued, informed, and motivated to continue their journey with us. You will also lead on our work with the Friends of The Connection, our sister charity and membership community, to strengthen supporter engagement and loyalty.

We are looking for someone with a strong track record in Individual Giving, ideally with digital expertise, and a passion for creating outstanding supporter experiences. You will bring a solutions-focused mindset, an ability to translate sector best practice into action, and the confidence to test new ideas and approaches.

This is an exciting opportunity for someone ready to broaden their leadership impact - shaping campaigns, growing community fundraising and events, and playing a key role in how we bring supporters on board with our mission.

This role is a 12 month FTC.

Salary: £53,601-£58,814 (scale points 38-43)
Closing Date: Sunday 26 April
Interview Date: Wednesday 6 May

 

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Role overview

The Impact and Networks Manager plays a central role in delivering Beyond Equality’s wider impact strategy. This includes coordinating practitioner networks, managing external partnerships, supporting the development of resources and insight, and ensuring that learning from practice informs wider systems, narratives and policy engagement.

The role focuses on turning strategy into action — translating organisational priorities into high-quality, well-coordinated activities that strengthen practice across the sector working with men and boys, contributing to long-term systems change.

A key part of the role is coordinating a national network of organisations working with men and boys.

Core purpose

To coordinate and deliver the organisation’s wider impact activities. The role will:

• Turn strategy into concrete, high-quality activity

• Manage and develop external relationships and partnerships

• Coordinate and grow practitioner networks

• Support knowledge translation and resource development

• Deliver operational support across wider impact workstreams
   

Key responsibilities

1. Operational delivery of the wider impact strategy

• Translate strategic priorities into clear, deliverable work plans (with support from senior leadership)
   

• Coordinate delivery of wider impact activities across workstreams
   

• Track progress, outputs and outcomes of projects and activities against KPIS and M+E frameworks
   

• Identify and scope opportunities for collaboration and strategic engagement
   

2. Partnership and stakeholder management

• Build and maintain strong relationships with external stakeholders across education, youth work, sport, wellbeing and VAWG sectors
   

• Act as a key point of contact for partners, collaborators and network members
   

• Maintain and develop organisational stakeholder databases
   

• Identify and support onboarding of new partners and network members
   

3. Network coordination

• Coordinate a national network of organisations working with men and boys
   

• Schedule, organise and (where appropriate) facilitate network meetings and activities
   

• Act as the primary point of contact for network members
   

• Lead on member communications (updates, invitations, summaries)
   

• Coordinate internal staff contributions to network delivery
   

• Manage logistics for events (digital and in-person)
   

• Monitor and report on network engagement, outcomes and impact
   

4. Practitioner resources and capacity building

• Support the development and dissemination of practitioner-facing resources and toolkits
   

• Coordinate stakeholder input (e.g. practitioners, partners, researchers) into resource development
   

• Work with the Head of Impact to distribute training and learning resources
   

• Maintain and update practitioner-facing resource hubs
   

• Gather and synthesise practitioner feedback to inform continuous improvement
   

5. Policy and sector engagement support

• Track relevant policy developments, consultations and sector initiatives
   

• Monitor campaigns and sector activity, including through network insight
   

• Support coordination of organisational responses to consultations and policy opportunities
   

• Prepare briefing materials for senior staff engaging in policy and sector discussions
   

• Draft consultation responses, briefings and summaries for review
   

• Ensure practice-based insight is shared with relevant external partners
   

6. Insight gathering and feedback loops

• Gather and synthesise insight from practitioner networks and stakeholders
   

• Maintain internal systems for recording and organising insights
   

• Support the development of strong feedback loops between delivery, insight and wider impact work
   

Person specification

Essential experience and skills

• Strong organisational and project management skills, with the ability to manage multiple workstreams simultaneously
   

• Experience building and maintaining relationships with a range of stakeholders, ideally within the charity, social impact and/or public sectors
   

• Excellent written and verbal communication skills
   

• Proven ability to translate strategy into practical activities and outputs
   

• Ability to work independently while coordinating with a wider team
   

Desirable experience

• Experience working in one or more of the following areas:
   

  • gender equality or violence against women and girls prevention

  • youth work, education or community settings

  • men and boys’ wellbeing or masculinities work
     

• Experience supporting or contributing to policy engagement or research

• Experience working with or coordinating multi-stakeholder networks
   

• Awareness of the UK social, policy and sector context relating to:
   

  • gender equality

  • VAWG prevention

  • boys’ and men’s wellbeing
     

• Understanding of how practice and systems change interact

Equal opportunities statement

Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible. 

We welcome applicants with non-traditional educational backgrounds, and only ask for degree-level qualifications where this is absolutely necessary for a role. If you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway. 

We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people. Disabled applicants are guaranteed an interview. Please note that our monitoring form is anonymous and not linked to your application, so you will need to tell us that you are disabled in your application if you wish to be given a guaranteed interview. You do not have to share details of your disability if you don’t want to. It’s absolutely fine if you would rather not disclose this information. 

We aim to share most interview questions and tasks five working days in advance of the interview to give applicants time to prepare, with extra time available for disabled applicants upon request. If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements - please reach out via the contact email address in the job pack for the role you are applying for and tell us what you need.

We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity. 

Location: North Weald or Earls Colne 
 Contract type: Permanent  
 Salary: £60,000 - £65,000 
 Hours: Full Time - 37.5 hours per week  

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.  

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.  

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.  

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.  

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!  

Job purpose:  
The Head of Marketing and Communications plays a pivotal strategic role in shaping, and delivering compelling brand, marketing and communications strategies that deepen audience engagement and support Essex & Herts Air Ambulance's income growth ambitions.

The postholder will head up a high-performing and multi-disciplined team across marketing, PR, digital, brand, content and internal communications within a dynamic, fast-paced charity. They will provide visionary direction, making the most of planned and reactive opportunities to enhance public trust, support ambitions across fundraising and retail, foster meaningful community engagement, and amplify the charity's lifesaving impact. 

Summary of duties and responsibilities:  
Strategic Leadership

• Develop and lead an integrated, organisation-wide marketing and communications strategy aligned with long-term organisational goals, driving brand strength, engagement and supporting income growth ambitions of the fundraising, philanthropy and retail teams.
• Provide inspiring leadership, fostering a culture of innovation, collaboration, continuous improvement, accountability and high performance.
• Deliver effective line management to the team, strengthening career pathways through structured development and robust succession planning.
• Play an active and influential role as a member of the Fundraising & Marketing leadership team, contributing to income and supporter growth strategies, leading projects and strategic initiatives.
• Ensure high-quality delivery through external partners, including suppliers, contractors and freelancers.
• Use insight, data and audience segmentation to inform strategic decisions and shape impact campaigns.
• Act as an advisor to the Executive Team and the Senior Leadership Team on brand strategy, reputation management, marketing performance, risk and crisis communications.

Brand & Reputation Management

• Evolve, and protect the organisation’s brand identity, deepening public trust, visibility and emotional connection with key audiences.
• Ensure consistent and high-quality brand application across all channels, materials, and stakeholder touchpoints.
• Oversee media relations, crisis communications and reputation management, providing confident leadership in high-risk or high-profile situations. 
• Steward the charity’s visual identity, tone of voice and brand architecture across both the charity and retail operations.
• Champion authentic storytelling rooted in lived experience and demonstrable impact, respecting dignity and safeguarding principles. 

Marketing, Digital and Communications Strategy

• Design and deliver a multi-year Marketing, Communications and Digital Strategy aligned with organisational priorities and future growth ambitions. 
• Lead the organisation’s digital strategy, covering website performance, SEO, paid advertising, AI, analytics and digital innovation. 
• Shape county-level marketing and engagement plans that enable regional fundraising, community engagement and partnership development. 
• Ensure high-quality content production across all channels, including social media, film, print and editorial. 
• Lead proactive media relations and news generation that build credibility and articulate the charity’s life-saving impact with accuracy and integrity. 
• Lead values-led external affairs activity, engaging MPs, stakeholders and regional media while stewarding crisis response with calm, transparent, and timely messaging. 
• Drive data-led digital marketing through segmented supporter journeys and integrated campaigns that deliver income and engagement targets, embedding performance reporting to drive continual improvement

Internal Communications

• Develop and deliver an internal communications strategy that strengthens transparency, fosters employee engagement and reinforces the charity’s culture and values. 
• Partner with HR and senior leaders to communicate key initiatives and strategic priorities with clarity and impact. 
• Collaborate across departments to ensure internal messaging aligns with and amplifies organisational priorities.

Budget & Performance Management 

• Lead departmental budget setting, reforecasting, and resource planning, maximising return on investment across all activity. 
• Oversee robust performance tracking, evaluation and benchmarking frameworks to drive continual improvement and inform strategic decision-making. 
• Ensure full compliance with relevant regulations, including GDPR, advertising codes, fundraising and brand licensing requirements.

Other Duties

• Work occasional evenings and weekends as needed, including being on the out-of-hours on-call rota.
• Carry out other duties that may arise in line with the broad remit of the post.
• Maintain professional competencies through continuous professional development.

The Package 
Salary: £60,000 - £65,000 per annum 

As a valued member of the charity team, you will have access to a wider range of benefits including:

• 27 days annual leave plus 8 bank holidays, increasing to 28 days with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one employment
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

More information and how to apply 
The closing date for applications is 26th April 2026 
First interviews will take place during w/c 4th May in person at North Weald.

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.  

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment. 

If you would like an informal chat about the role, please contact us directly and we will organise a time to speak to one of the team. 

Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. 

Join The 180 Project at a pivotal moment of growth and transformation. As we scale our impact, expand our social enterprise, we are seeking a Head of Corporate Services to help shape our future.

This is a unique opportunity to combine strategic leadership with hands-on management. Working closely with the Chief Executive, you will strengthen our financial sustainability, build robust systems, and unlock new opportunities through partnerships and income generation. You will play a central role in ensuring the organisation is operationally strong, compliant, and ready to grow, enabling us to reach more people who need us most.

If you are a values-driven leader who thrives on both shaping strategy and making things happen day-to-day, this is a chance to be part of something meaningful and make a lasting impact.