Head of marketing and communications jobs
Terrence Higgins Trust is recruiting a Head of Public Fundraising to lead and grow our individual giving, legacies, community fundraising (including our shop), database and supporter care programmes.
You will drive supporter engagement, develop effective fundraising campaigns, and maximise income to help us deliver our mission. You will bring strong leadership and strategic thinking, excellent communication skills, and a track record of delivering results. Experience of using data to improve supporter experience and inform fundraising strategy is essential.
This is a key leadership role within our Fundraising and Communications team, working across the organisation to ensure fundraising aligns with our values and priorities. If you are an experienced fundraiser looking for your next challenge, we would love to hear from you.
The Fundraising and Communications team source the vital income needed for the organisation to create impact and maximise that impact for our service users and beneficiaries. This team provides innovative ways to reach and engage our many stakeholders using the latest tools available. Made up of experts passionate about their chosen specialism (income generation, press & media, digital communications, marketing and policy), the Fundraising and Communications team engage our supporters, extend our reach, make our voice heard and create real change for our many beneficiaries.
The client requests no contact from agencies or media sales.
About Us
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
About the role
We are looking for a senior External Affairs leader to oversee a busy multi-disciplinary team to drive our reputational, influencing and engagement work across our national outreach, this is not a new post - it is one that already exists within the company's staffing structure. This is a highprofile position within the organisation, with responsibility for leading an integrated approach to delivering our strategic objectives across government relations, policy influencing, communications and marketing and audience engagement functions.
World class careers education requires engaging lots of institutions and stakeholders to work together in a focussed, strategic and co-ordinated way for young people across the country. Key is ensuring careers education continues to elevate its status within the skills, education and local growth agenda for policy makers and that key influencers and actors in the system collaborate with us meaningfully to achieve our mission of helping every young person to take their next best step.
External Affairs sits within CEC’s Strategy & Communications directorate alongside Policy & Impact and Strategic Business Engagement and plays a key role in helping these teams and other sectorled teams across CEC to engage audiences, communicate evidence led practice and to help inform and influence positively on future approaches to driving high quality careers education.
The role brings together three key areas:
- Corporate Affairs and government and policy engagement, including parliamentary relationsand wider external influencers on careers, skills and education policy and provision
- Communications, inclusive of press and media relations and stakeholder communications across multi-channels
- Marketing and Audience Engagement, to engage and support multiple key actors within the careers education landscape, including schools and colleges, employers and providers
Please visit our website to apply, complete an application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile
- Why you would like to work for the Careers and Enterprise Company
Closing date: Midnight on 29th June 2025
The National Lottery Community Fund is seeking a Strategic Communication Lead, Wales to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK. It is essential that you are a Welsh-speaker.
As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.
You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.
Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.
We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.
Key responsibilities
- Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
- Build and lead matrix teams to deliver integrated communications campaigns
- Develop and implement communications plans that drive engagement with key stakeholders
- Provide senior counsel on reputation management and crisis response
- Act as senior regional point of contact for communications and external affairs
- Ensure consistent messaging across all customer journey touchpoints
- Represent the Fund with key external stakeholders and opinion formers
Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.
Interview date: Friday 11th July
On application, please align your supporting statement to the criteria below
Essential criteria
- Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
- Strong influencing skills with both internal colleagues and external partners
- Significant experience in building and leading high-performing teams in a matrix-management setting
- Demonstrable understanding of public affairs in devolved governments
- Experience providing strategic communications counsel to senior leaders including at times of reputational risk
- Experience in leading crisis communications
- Excellent project management skills in a complex organisation with competing deadlines
- Demonstrable experience in using data and insight to inform and deliver communications campaigns.
Desirable criteria
- Experience working across multiple regions or countries
- Track record of developing innovative communications approaches
- Experience in one or more of our mission areas
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Contract length: Temporary - up to 12 months
Location: North West London
Hours per week: 35
Salary: Circa £60k pa depending on experience and knowledge
Closing date for applications: Sunday 15 June 2025 at midnight, interested applicants are encouraged to apply early.
Interview dates: We will be conducting Teams interviews w/c 23 June, followed by an in person interview for successful candidates w/c 30 June 2025.
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c200 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We are recruiting a Interim Head of Engagement who will share our compassion and commitment for animal welfare, to provide inspirational leadership and strategic direction to the Engagement team and for staff and volunteers across the charity.
Our Interim Head of Engagement is integral to our ambition to broaden our reach and deepen our impact by shaping and leading the delivery of our engagement strategies and working on integrated campaigns with Fundraising. This is a highly visible and hugely important role for Mayhew, both internally and externally.
There are four key aspects to the role – collaboratively leading the charity as part of our Senior Management Team, development and implementation of all our internal and external engagement (including content and comms architecture), management and development of the Engagement team, and influencing and stakeholder management.
As a Senior Management Team, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style. We are determined to achieve a collaborative, integrated working approach for the organisation and to move the charity forward at pace.
As a manager, we are looking for an inspiring and engaging coaching approach to the team, focusing on empowerment and development of the team and individuals. Our Head of Engagement must be an experienced and effective communicator who can inspire loyalty, trust and enthusiasm in their team and across the organisation.
Generally, you will:
- Communicate our work, internally and externally, in ways that cultivate a shared understanding about the difference we make - and why it matters now more than ever
- Deliver innovative integrated campaigns across all our channels to convert recognition into active support and build a thriving Mayhew community
- Increase brand awareness and brand attribution including by leading our brand, external communication and press and PR activities
- Embed engagement and collaboration across the organisation, ensuring everyone who works and volunteers for the charity feels engaged in growing our profile, reach and income
- Be a positive, empathetic leader within the organisation, inspiring your team and leading by example.
To be successful in this role, you need relevant experience in:
- A senior marketing and communications role in an organisation of comparable breadth and scope
- Developing and leading delivery of strategies across marketing, content and digital engagement that support organisational priorities
- Stakeholder management across a range of internal and external audiences, including building long term relationships and partnerships
- Being a great networker and ambassador, confident and comfortable inspiring support for the charity
- Successfully motivating, managing, and developing a high performing team
Please note that the successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
To lead an ambitious and dynamic fundraising team of twelve. to drive increased
fundraising performance across a range of income streams. The post holder will lead
the development and delivery of an ambitious and data driven fundraising strategy
to successfully deliver Weston Park Cancer Charity’s vision.
Leadership
• Champion fundraising across the organisation.
• Be an inspiring ambassador for Weston Park Cancer Charity and ensure this
is reflected in the strategies, outputs, and behaviour of the fundraising team.
• Actively contribute to leading Weston Park Cancer Charity as a member of
the Leadership Team.
• Work closely with the Leadership Team to ensure that appropriate processes
and systems are in place across the organisation, including delivery against
KPIs.
• Attend and actively participate in relevant Board Committee meetings
providing updates, necessary reports, and feedback on the charity’s
fundraising.
• Lead cross-organisational projects in line with organisational strategy and
direction.
• Build strong working relationships with colleagues across the organisation at
all levels, adopting and encouraging a collaborative working approach.
• Keep abreast of, understand, clarify, and implement new or changes in
relevant thinking and legislation, especially those directly affecting
fundraising.
Monitor and manage risk in accordance with the charity’s risk management
policy.
Fundraising
• Lead the development and delivery of an ambitious and data driven
fundraising strategy across a range of income streams to successfully deliver
the charity’s vision.
• Build and inspire a high-performing and results-oriented Fundraising Team
focused on delivering sustainable income to maintain and build on recent
organisational growth.
Ensure that fundraising is supported by appropriate business/activity plans,
and sound financial plans and budgets; and that performance is regularly
monitored and evaluated against plans and budgets.
• Set, monitor, and deliver annual income and expenditure targets in line with
our ambitious plan to grow income.
• Foster a culture of ambition and innovation and support the team to
research, develop, and implement new fundraising approaches to recruit
new donor groups across all income streams.
• Drive change and implement new ways of working across fundraising and
the wider organisation in support of fundraising effectiveness.
• Manage relationships with key supporters and stakeholders and attend
meetings and networking events to unlock new opportunities.
• Strengthen and build on existing supporter relationships, ensuring that all
supporters receive a first-class experience.
• Support the team to develop professional and engaging fundraising
materials including fundraising propositions, applications, proposals, appeals,
pitches, and reports.
• Take overall responsibility for fundraising compliance and ensure that in all
relevant areas, the charity complies with the law, regulation, and stakeholder
and contractual obligations with third parties.
• Collaborate with the Data Manager to maintain oversight of the supporter
database to ensure integrity, legal compliance, and generation of appropriate
insight to support delivery of income growth.
Fundraising Development
• Support the Deputy CEO’s leadership of the charity’s multi-year major
fundraising appeal.
• Work with the Legacy and In Memory Fundraising Manger to deliver and
implement a legacy pipeline and growth in In-Memory giving income.
• Work with the Individual Giving Fundraising Manager to deliver and
implement a strategy which prioritises both the retention and acquisition of
new donors, enhances the use of digital products, platforms, and channels
and delivers the highest standard of supporter care and donor stewardship.
• Lead the fundraising team to focus on deepening and strengthening existing
relationships and building a strong pipeline of new prospects to deliver multiyear
funding from major donors, high profile supporters, trusts, foundations,
and companies.
• Champion the adoption and use of Raisers Edge NXT CRM to effectively
support data-driven decision making and relationship management to
generate supporter insights in support of increased fundraising.
Brand and Marketing
• Working in collaboration with the Deputy CEO, Marketing Manager and
external agencies in the development and delivery of an integrated
marketing and communications strategy that is driven by audience insight.
• Foster a strong working relationship between the fundraising and marketing
team to inspire high-performance and results-oriented marketing.
• Build a community of supporters by delivering a seamless supporter journey
that promotes the charity’s work and delivers greater income generation.
• Empower the fundraising team to successfully deploy our brand.
• Work in partnership with the Marketing Manager to ensure content is up to
date, factually accurate and to manage reputational risk.
People Management
• Create a high-performing team that is ambitious and passionate about
Weston Park Cancer Charity’s vision.
• Provide line management to direct reports, setting, and monitoring
individual performance objectives and motivating the team to be innovative
and professional in its thinking and delivery.
• Ensure all fundraising staff receive consistent and motivating direction and
feedback to enable them to work to the best of their ability.
About you
• You are an experienced team leader with a strong track record of growing
income.
• You enjoy building meaningful, long-term relationships with donors; being a
visible presence to our supporters and role modelling this to the team.
• You are passionate about people and place: you want the best outcomes for
people in South Yorkshire living with and beyond cancer.
• You lead with compassion and authenticity, always having positive regard for
your team, colleagues and people connected to the charity.
• You combine strong interpersonal skills with sound data-driven curiosity.
• You are at your best when you collaborate and you role-model this to others.
• You understand that income growth comes from inspiring with impact and
excellent relationship management.
• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
• Support and encourage harmonious internal and external working
relationships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Head of Marketing to join the team. As Head of Marketing, you will be responsible for growing brand awareness, strengthening donor engagement, managing their digital presence and delivering high-quality content. You will lead a small team covering social media, content and creative, and corporate communications ensuring their work is aligned with the charity’s mission. This is a full-time, permanent role remote working, with 1-2 days a month in London for meetings (reasonable travel expenses covered within UK).
Who are we looking for?
Ideal candidates will have at least five years’ senior experience within a digital and performance marketing environment. You will have extensive understanding of integrated marketing campaigns and executing channel marketing at pace and efficiency. Knowledge of planning, executing and/or managing all digital marketing activities across SE, Email, Social and PPC is essential for this role. You will be highly creative with experience in identifying target audiences and devising digital campaigns that inform, educate, inspire and convince prospecting, existing and lapsed givers. You will have excellent written and verbal communication skills as well as excellent influencing skills with donors, colleagues, and partners. You will possess a cultural awareness and be able to communicate sensitively within faith-based contexts.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Sex Education Forum was founded in 1987 and became an independent charity in 2021. We convene over 70 Partner organisations, working together to make sure that the relationships and sex education (RSE) young people get is right for them. We influence national policy, are a respected voice in the media and contribute to ground-breaking research on RSE. By working in partnership with young people and training educators who work with some of the most marginalized young people, we know what changes are needed to make RSE the best it can be. We will soon be launching a new three-year strategy and have secured multi-year funding to further embed youth inclusion in our work. The Communications Manager will be a new role, working closely with the CEO and staff team, enabling us to realise the ambitions of our strategy.
We are seeking to appoint someone with a depth and breadth of communications skills. The successful candidate must be a strategic thinker with excellent interpersonal skills and have values aligned with ours. Your ability to lead and deliver our communications functions will enable us to platform young people, engage with a diverse range of professionals and communicate effectively to stakeholders including funders, government, Parliamentarians and the public.
This is an incredible opportunity for a communications specialist to bring your creativity and skillset to a thriving, innovative and highly respected national charity. This will be a rewarding role, with huge potential to grow your management and leadership skills to empower others and to make a difference to the lives of children and young people.
We are particularly keen to hear from applicants that reflect the diversity of educators and young people that Sex Education Forum seeks to support.
Funding has been secured which provides scope for extension of the fixed term contract.
The client requests no contact from agencies or media sales.
Join Boaz Trust as our first Head of Fundraising and lead the growth of a passionate, values-driven charity supporting people at risk of homelessness due to their immigration status. Help shape strategy, build relationships, and grow income to expand our impact across Greater Manchester.
At Boaz Trust, we believe everyone deserves a safe place to call home. For over 20 years, we’ve provided accommodation and specialist support to people who are facing homelessness and destitution because of their insecure or unresolved immigration status. Last year we worked with more than 600 people and, thanks to our dedicated support team, since April 2024 alone, 188 individuals now have somewhere safe to stay, instead of having no choice but to sleep outside.
We’re now looking for a strategic, relationship-driven fundraiser to join our senior team and shape a new phase of growth. As our first Head of Fundraising, you’ll play a vital role in transforming strong but reactive income streams into a thriving, sustainable programme that enables us to support more people, more effectively.
We have an engaged and generous supporter base, particularly among individuals, churches and other groups across Greater Manchester. Trusts and Foundations fundraising is also well established, with an experienced team member already in post. This new role will focus on strengthening and growing Individual Giving and Church/Community partnerships, both areas with significant potential. You’ll bring vision and strategy to supporter journeys, deepen engagement and stewardship, and explore opportunities in areas like Corporate Giving and Legacy fundraising.
This is a senior leadership role, reporting directly to the CEO and contributing to our wider organisational development. You’ll line manage our Senior Fundraising Officer, with the potential to expand the team as income grows. You’ll also work closely with our Advocacy and Communications Team to ensure supporter communications reflect our values and amplify our impact.
We’re looking for someone with experience in Individual Giving and relationship fundraising, who understands the power of storytelling, data, and connection. You’ll be a collaborative and empathetic leader, able to build trust with colleagues and inspire supporters. You might already be a Head of Fundraising or looking to step into your first senior role - either way, we’ll provide tailored support and professional development to help you succeed.
Above all, you’ll be someone who shares our belief in justice, compassion, and the dignity of every person. If you’re ready to make a lasting difference with and for people seeking sanctuary, we’d love to hear from you.
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
Are you passionate about creating inclusive, user-centred services that make a lasting difference? Do you want to lead meaningful change for people with hearing loss?
Hearing Dogs for Deaf People is seeking a forward-thinking and experienced Head of Service Design to shape the future of our services. Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing.
What you’ll be doing:
- Shape the vision and strategy for service design at Hearing Dogs for Deaf People
- Lead the development and implementation of inclusive, user-centred design methodologies, grounded in real needs and impact insights
- Collaborate with the Head of Service Engagement to ensure co-creation with people with lived experience is central to our approach
- Oversee content and experience design, ensuring consistency, clarity, and accessibility across all channels
- Partner with Marketing & Communications and IT to support digital transformation, ensuring inclusive and accessible services
- Guide iterative testing, piloting, and improvement of all services, embedding feedback and insight at every stage
- Work closely with the Head of Impact to embed robust evaluation into the design process, ensuring services are scalable and evidence-based
- Champion cross-team collaboration, embedding service design thinking across the organisation
- Build buy-in and advocate for the value of service design with senior leaders and stakeholders
About you
You’re an experienced service designer and collaborative leader with a deep commitment to inclusion, impact, and innovation. You thrive on translating complex user journeys into meaningful service experiences – and you know how to bring others on the journey with you.
Skills and experience:
- Expert in user-centred and inclusive design, with a strong background in service design, co-creation, and accessibility
- Strategic thinker with a holistic understanding of service systems, able to move seamlessly between high-level planning and hands-on delivery
- Collaborative and impact-driven, skilled at working cross-functionally and translating user insight into tangible improvements
How to apply
As part of the recruitment process, we are requesting:
- A comprehensive CV
- A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)
Closing date: 27 June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to start an exciting career in Marketing? Are you keen to build your skills alongside our experienced team? Would you like to develop your career in a not-for-profit organisation?
Creative Support is a busy and dynamic national charity with a track record in providing high quality, person centred support services in over 70 Local Authorities. We are looking for a motivated and enthusiastic professional to join our busy Marketing and Communications Team as Marketing Administration Assistant.
The Marketing Administration Assistant works as part of our team to deliver campaigns, including research, sourcing and practical coordination. This role is a key point of contact for the team and ensures excellent customer service for our internal and external customers.
You will need to have a genuine passion for the third sector, interest in health and social care policy/provision and a commitment to our person centred values. Continuous professional development will be provided, but you must be able to work independently, willing to work flexibly, and be motivated to the goals and changing needs of the organisation.
You will be based at our friendly Stockport head office and travel to services when required.
Vacancy Reference Number: 81670
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
This role sits within their wider marketing team. Its specific focus is to develop and deliver marketing campaigns that promote their commercial activities to both business and customer stakeholders with the ultimate objective of boosting revenue and engagement.
Our client is a dynamic contemporary arts centre and independent charity based in Birmingham. Its mission is to make art an important part of people's lives.
They deliver
- extensive venue hire business, including conferences and meetings
- catering offer, including venue hire hospitality
- Shop and retail offer
This role will work closely with all of the individual commercial teams and the wider marketing team to support the delivery of sales targets and positive profile that ultimately benefit the charity.
Principal Purpose of Post
You’ll deliver dynamic, multi-channel marketing campaigns that shine a spotlight on their commercial offer – captivating both corporate clients and everyday visitors. Your work will directly boost engagement, revenue, and, ultimately support their wider charitable mission.
This role sits at the heart of their Marketing Team, with strong ties to their commercial teams across catering, retail and venue hire.
- To measurably increase profile, awareness and engagement relating to their commercial activities (Business to Business, B2B) and Business to Consumer, B2C)
- To initiate and deliver comprehensive digital and offline marketing campaigns and tactics in line with their Business Plan and strategic priorities
Key Responsibilities
GENERAL MARKETING
To work closely with the Head of Marketing and Head of Trading and relevant teams to:
- Contribute to the development and delivery of their commercial marketing plans, aligning with their wider marketing activities and brand guidelines
- Define and segment target audiences – both business and customers – and reach them through the most effective marketing channels
- Work proactively with their artistic team to identify opportunities for commercial activities that add value to customer experience, flagging these for consideration by the commercial teams and devising/delivering related B2C campaigns to drive return on investment (ROI)
- Develop their commercial Customer Relationship Management (CRM) system and leverage customer behaviour insights to drive loyalty, repeat visits, and meaningful engagement.
- Analysing CRM data, particularly in relation to booking behaviours, to capitalise on opportunities to support client loyalty, retention and repeat bookings (including memberships)
- Develop high quality digital/offline assets to support the full client/booking journey
- Monitor key metrics – socials engagement, footfall, new leads, repeat bookings and conversion - and adapt strategies to maximise impact.
- To work with external suppliers e.g. printers, mailing houses, designers and advertisers to secure and fulfil high quality opportunities at competitive rates (small-scale design work may be required)
- To assist in the smooth running of the department, adhering to agreed financial and administrative systems and budgets.
PROMOTING THEIR VENUE HIRE OFFER
- Champion them as a premium venue for conferences, meetings and creative event hires.
- Create compelling content for B2B promotion of their venue hire offer, prioritising meetings and conferencing. These may include activities such as
- Developing regular targeted B2B marketing campaigns via email marketing, LinkedIn content, case studies and print in close liaison with the commercial hires team and measuring effectiveness through ROI and related analytics
- Keeping their venue hire web content fresh, engaging and up to date, including putting hire events live and keeping food menus and venue hire packages up to date.
- Maintain their presence across relevant venue hire listings, directories and event platforms
CATERING AND RETAIL
- Devise and deliver comprehensive and compelling on-site and digital marketing campaigns to support targeted B2C promotion of their catering and retail offer, driving engagement and sales to support key operational periods (such as school holidays) and measuring effectiveness through ROI and related analytics. These activities may include
- Sourcing and producing high quality signage/point of sale display, seasonal menu designs, promotional print, direct mail in line with their brand guidelines
- Tailoring marketing assets to enhance customer experience of their catering and retail offer, recognising the different motivations of each customer segment
- Ensure the Food & Drink and Retail sections of their website are always looking their best and showcasing what’s new in an appealing way.
- Engaging with local influencers, community groups and potential promotional partners to enhance reach and credibility
Person Specification
Essential
- A creative, organised and data-savvy marketer with experience running integrated campaigns
- Understanding of both B2B and B2C marketing landscapes and can pivot between them with ease.
- Experience of B2B marketing, particularly in promoting services to corporate or professional audiences
- Experience of developing and delivering B2C marketing campaigns, ideally within hospitality, retail, or cultural sectors
- Knowledge and experience of CRM systems
- Knowledge and experience of design packages, ideally Adobe Creative Suite and Canva
- Knowledge and experience of Google Analytics and social media analytics
- Knowledge and experience of search engine and website optimisation techniques
- Strong copywriting and content creation skills.
- A collaborative and proactive approach, who thrives on cross-functional working and clear communication.
- Passionate about arts, culture, and community – and excited by the idea of contributing to a charitable cause through commercial success.
Desirable
- Strong up-to-date knowledge of cultural and hospitality sectors in Birmingham and the region, including key influencers, drivers, challenges, opportunities
- Good knowledge of LinkedIn
- Knowledge and experience of bulk email software
Equal Opportunities & Diversity
All staff are expected to further, promote, and ensure the implementation of, the equal opportunities and diversity policies of their organisation.
They are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. They are also committed to ensuring their people are a reflection of the communities they serve. They ensure that their recruitment and promotion processes are fair and open to all.
Note
This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.
Whilst they recognise the development of AI in the modern workplace, they would encourage you to take the time to complete your application without the use of AI; no generative AI tool can create the personal touch that you can inject into your own application.
Online Information Session
If you’d like to find out more, they invite you to join members of their marketing team for an online information session Wednesday 2 July at 6pm. They will talk about the role, what a work week may entail and other events and duties the role will engage with. At the end of the session, there will be an opportunity for questions.
Deadline
All applications must be received no later than 9am Monday 7 July 2025.
Late applications will not be considered.
Short-listing
Shortlisted candidates will be informed at the latest by Thursday 10 July 2025
Interviews
Shortlisted candidates will be invited to interview on Tuesday 15 July 2025
REF-222 275
Commercial Marketing Manager - Maternity Cover
Reference: JUN20251816
Location: Flexible in UK
Contract: 12-month fixed term, maternity cover
Hours: Full-time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
We are looking for a 12-month maternity cover Commercial Marketing Manager to join our team to lead the planning and delivery of the RSPB's commercial marketing activity. Reporting into the Head of Commercial, this role will focus on supporting our Commercial functions including our reserve Visitor Operations, eCommerce, Trade and Product Licensing.
Whether it is leading national campaigns to drive footfall to our key visitor sites, working with our visitor experience consultants to promote events on reserves, driving sales through our online shop or maximising the value of our licensed products, your expertise will help drive both income and engagement for the RSPB.
If you are working in a commercial marketing role and want to apply your skills to help save nature, we'd love to hear from you.
Key activities will include:
- Delivering the annual marketing strategy for Visitor Operations (including destination and reserves marketing for visitor experience and events, retail, food & beverage), Trade and Licensing to achieve financial and engagement outcomes.
- Developing an annual plan for commercial marketing, promotions and campaigns across the organisation.
- Leading the delivery of commercial marketing activity ensuring that this is aligned and embedded within the overall RSPB communications and marketing plan.
- Identifying innovation and testing opportunities to expand and improve commercial marketing campaigns that maximise return on investment.
- Providing reporting, analytics and insight on marketing performance to key stakeholders to inform decision making at both strategic and tactical levels.
- Responsible for setting and managing an annual budget for commercial marketing to ensure income objectives are achieved.
Essential skills, knowledge and experience:
- Experience of developing and delivering a marketing strategy and/or plan
- Experience of applying marketing principles and best practice into delivery
- Experience of working within a Visitor Experience, Trade or retail/eCommerce marketing role
- Ability to translate a corporate strategy and/or overarching marketing strategy into operational plans to deliver impact
- Experience of developing collaborative external and internal relationships with key stakeholders to secure positive outcomes for the RSPB and for nature.
- Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
- Experience of managing a budget to meet income targets and deliver strong ROI.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Mon, 14th Jul 2025
We are looking to conduct interviews for this position on 24th July 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Location (UK): Office Hybrid - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel may be required
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
An exciting new opportunity has opened at the UK’s largest arthritis charity for an experienced Brand and Marketing Administrator. The roles reports to the Head of Brand and Marketing and will support the wider Creative and Marketing team to deliver high performing, impactful and audience focused campaigns and creative.
About the role
You will be an experienced team administrator who will support the Brand and Marketing team on a variety of projects, with a particular focus on daily creative resource support. This will require daily communication with colleagues from client teams across the organisation as well as with external suppliers to help coordinate the delivery of high-profile brand projects and campaigns.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Excellent information technology (IT) skills including Microsoft Word, Excel, OneNote, and Outlook.
- Strong interpersonal skills including the ability to develop and maintain key relationships.
- High standard of accuracy and attention to detail.
- Able to work flexibly, prioritising workloads and switching across duties as required.
- Excellent written and verbal communications skills.
- Able to organise work efficiently and deal with several external contacts and suppliers on own initiative.
- Skills and experience of managing consents and General Data Protection Regulation (GDPR) compliance.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a Head of Funding and Engagement, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, 12 month fixed term contract. In return, you will receive a competitive salary of £40,000 per annum.
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
The Head of Funding and Engagement role:
Coeliac UK is looking for a skilled and motivated Head of Funding and Engagement to support the operations, financial stability and growth of the International Society for the Study of Celiac Disease (ISSCD). As Head of Funding and Engagement, you will support the ISSCD’s mission of promoting scientific knowledge, education and quality of care in the field of coeliac disease. This role is interesting and varied, and if you are interested in funding research and have experience working in or with charities, we would like to hear from you.
Key responsibilities of the Head of Funding and Engagement:
- Seeking and sourcing funding to secure financial stability and enable growth of the ISSCD
- Seeking and sourcing sponsorship for the ISSCD’s flagship biennial event the International Celiac Disease Symposium
- Providing advice and supporting to the ISSCD committees to secure funding
- Identifying and establishing a network of key stakeholders to assist the ISSCD in achieving its objectives
- Managing the ISSCD’s website content and updates
- Managing and expand the ISSCD’s social media channels and maintain a schedule of activities to increase engagement
- Processing ISSCD invoices, grants and expense claims in collaboration with the ISSCD Treasurer and the approval of the ISSCD Executive
- Working with the ISSCD’s support agency in the Netherlands
Knowledge, Skills, and Experience required for the Head of Funding and Engagement:
We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:
- Extensive relevant experience in fundraising, marketing and engagement
- Track record of funding success
- Graduate or equivalent
- Educated to GCSE standard including Grade C / 5 or above in Maths and English
- Excellent command of the English language
- Positive and confident people person
- Proactive and flexible approach
- Strong team player
- Unflappable, ‘can do’ attitude
- Excellent communication skills
Closing Date: 22nd June 2025
If you would like to be considered as our Head of Funding and Engagement, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
***Home based with regular national travel expected***
Great Britain Wheelchair Rugby (GBWR) is the national governing body for the game of wheelchair rugby in England, Scotland, and Wales, is a registered charity and company limited by guarantee, and is a full member of World Wheelchair Rugby (WWR) and of the British Paralympic Association (BPA).
In the last ten years, GBWR has grown the paralympic discipline of the sport from a domestic league with a single division comprised of seven teams, to one which now has three leagues providing competition opportunities for 22 teams. The domestic league is internationally recognised for its high level of competition, where it regularly sees international players from Europe joining domestic teams and strengthening the level of competition.
The Role
We are seeking a passionate and driven Head of Community and Participation to lead the development and implementation of strategies aimed at significantly increasing participation in wheelchair rugby across Great Britain. This pivotal role will be responsible for designing and delivering impactful community outreach programs, engaging with local clubs and organisations, and developing innovative approaches to reach new participants, particularly those that are classifiable for wheelchair rugby (Paralympic discipline).
The ideal candidate will bring a proven track record in community development, sports development, and marketing, with a strong understanding of how to build sustainable participation pathways. While experience within disability sports is advantageous, it is not essential for an individual with the right blend of skills and passion.
For the full Job Description and Person Specification, please see the attached document of visit our website
The client requests no contact from agencies or media sales.