Head Of Member Services Jobs in Islington, Greater London
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The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £36,000
- Hours: 35 hours per week, flexible working (evenings and weekends as required)
- Location: Fully remote
- Contract type: Permanent
Staff benefits:
- Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Key responsibilities:
To be responsible for the effective delivery of services in the communities we serve.
- Manage all aspects of operational performance of the services in line with KPI expectations.
- Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
- Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting.
- Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions.
- Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.
To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.
- Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
- Contribute to the development of strategy, business planning and prioritisation activities.
- Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
- Attend and contribute to monthly board meetings.
Person specifications:
- Driven by the desire to help the germ cell cancer community.
- Professional, diplomatic, and able to make objective decisions in complex situations.
- Ability to analyse and translate performance data into operational actions.
- Ability to interpret strategic plans and models to understand their operational impact.
- Highly collaborative and confident to influence across different roles at all levels of the organisation.
- Highly motivated, resilient under pressure and able to flex and prioritise workloads.
Essential qualifications, skills, and experience:
- Strong and effective people leader.
- Experience of leading change initiatives that demonstrate operational impacts.
- Proven track record of successfully managing and flexing budgets with financial accountability.
- Experience of leading successful service delivery functions.
- Excellent communication and interpersonal skills that can be adapted for public and professional audiences.
Desirable qualifications, skills, and experience:
- Experience of working as part of a senior leadership or strategy team.
- Experience in the charity sector.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Friday 31st May 2024
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Head of Finance will lead on budgeting, financial management and reporting and work closely with the Chief Executive to provide effective financial direction to the Treasurer and the Board of Trustees.
You will provide financial leadership overseeing all aspects of the organisation’s finances and in ensuring that it complies with relevant legislation and principles. You will be responsible for efficient policies, procedures, systems and practices to support the smooth running of the organisation and will be proactive in developing new systems and processes to meet the needs of the British Deaf Association (BDA) as it grows. As Head of Finance, you will be responsible for coordinating and managing the financial planning cycles, governance, and management reporting process as well as managing relationships with external stakeholders/advisers ensuring value for money, contractual compliance, evaluation and quality assurance processes.
With prior experience of working with charities’ accounts as well as experience of Sage accounting system used at the BDA, you will manage the Finance team and provide excellent business service and support to circa 28 staff across the UK.
As a bilingual organisation with a working language of British Sign Language (BSL) and English, we will provide BSL training for the successful candidate.
For more information about the vacancy (which is also in BSL) please see our website.
To apply, please send your CV including details of two referees and a supporting statement (no more than two sides of A4/BSL video no more than 10 minutes) outlining the reasons behind your application. This should respond closely to the person specification, showing how you meet the requirements of the role.
Our diversity monitoring form should also be completed and returned.
We encourage applications from D/deaf people.
Timetable
Closing date: Friday 10 May 12pm (noon)
Preliminary interviews: Monday 13 May 2024
Please send your CV including details of two referees and a supporting statement (no more than two sides of A4/BSL video no more than 10 minutes) outlining the reasons behind your application. This should respond closely to the person specification, showing how you meet the requirements of the role.
The client requests no contact from agencies or media sales.
We are seeking a Head of IT to lead the technical delivery in support of our IT strategy. This is a new role and will be our first standalone IT member of staff. You will shape the IT support and infrastructure for the charity, deliver an excellent day to day service, manage the relationship with our Managed Service Provider (MSP), take responsibility for cyber security and training and, alongside project teams, support the implementation of new technology to the service.
You will have strong people skills and be able to form effective working relationships with colleagues across the charity in order to deliver an excellent IT service. You will have a hands-on approach and enjoy working in partnership with a range of people. You will also have good knowledge and experience of IT infrastructure including Azure.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.
The role is offered on a full time, permanent basis. LAA offers a hybrid working arrangement, with time spent at our offices and at home.
If you think this role is for you, apply today or contact us for an informal discussion.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
This is a unique opportunity for a passionate leader who believes in the power of people and the impact of culture.
As the Head of People & Culture, you will:
- Champion our mission to make a difference in the community through innovative social initiatives.
- Foster a vibrant culture where diversity is celebrated, and every voice is heard.
- Lead with empathy and inspire a team dedicated to social change.
- Design strategic HR initiatives Be responsible for Ubele's HR functions and delivery, and design and pursuit of strategic initiatives that align with our core, values, and principles, and Drive organisation excellence
Join us in shaping a workplace where purpose meets passion, and together, we’ll create a brighter future for all.
If this resonates with you, we would love to hear your story and explore how we can drive positive change together. Apply now to become the cornerstone of our people-first approach and help us turn our vision into reality.
Candidates are required to :
1. Submit your current CV – to include:
title, salary and reporting line(s) for your most recent position and
The names and contact details of two referees, at least one of whom should be your most recent employer NB References, will be requested after the interview.
2. A supporting statement (of up to 2 pages) that tells us:
(a) why you are a worthy applicant for this role based on its span of duties and responsibilities, and particularly your fit to the person specifications identified.
Confirmation or otherwise of your availability on the Interview Days (should you be shortlisted).
3. We would appreciate the completion of our Equality & Diversity Monitoring Form.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.
At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.
The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.
The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.
For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.
We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate.
Please note that CVs not accompanied by a covering letter will not be considered.
This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early. We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply.
We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.
Final closing date for applications: Sunday 12th May 2024
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Head of Practice
Business Disability Forum (BDF) is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 570 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The Head of Practice leads on best practice and practice development across Business Disability Forum. This includes leading and overseeing the work of the Advice Service to support our members and Partners and acting as the primary referral point for complex queries, collating and sharing best practice from within our membership and the impact of BDF best practice advice. They will also lead the delivery of the BDF internal upskilling programme to ensure that all Member and Partner facing teams are at the forefront of best practice in delivering high quality advice and support.
They will also work closely with the Content Team to ensure that BDF’s resources reflect the latest best practice and with the Policy Team to ensure BDF’s advice and resources reflect the latest policy and research thinking and to maintain our position as thought leaders.
The requirement
- Experience of leading and managing experts on diversity and inclusion related situations and of motivating.
- A demonstrable track record of relationship building at a senior level leading to tangible results.
- Experience of providing consultancy, training and advice on disability related issues.
- Experience of presenting to senior management and the board.
- Experience of working in human resources, talent management, or organisation development to at least adviser level.
- High level of understanding and knowledge of the Equality Act 2010 and recent disability related case law in the UK and Globally.
- Knowledge of disability best practice, topical issues within disability rights and policy and a commitment to continuous professional development.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 12 May 2024.
- First interviews are planned for the week commencing 20 & 21 May 2024.
- Second interviews are likely to take place in the week commencing TBC.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at bthe address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the buttton below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
Job Title: Head of Employer Partnerships
Reports to: Deputy CEO (but the role will also work in close collaboration with both the CEO and the Director of Programmes).
Location: Open to national flexibility on location. May occasionally need to attend our London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: This is a fantastic opportunity for a dynamic professional to take the lead role in engaging employers, corporate funders, and professional networks and securing funded partnerships with them. This will provide essential income for the charity’s work with schools. It will also help the recruitment of skilled, diverse volunteers to support delivery of the charity’s innovative programmes for children and young people.
The postholder will work closely with our established employer networks and develop new networks; give leadership to a small team currently managing our partnerships and business development; and work collaboratively with an involved senior leadership team and further supportive colleagues right across the charity to achieve our aims.
Remuneration: £36k - £41k - depending upon experience. Pro rata depending on agreed full time equivalent hours of appointment (see below)
Additional Terms: We want to support our staff to get the absolute best contribution from them. We offer:
- 30 days paid holiday, exclusive of statutory bank holidays.
- A competitive pension scheme and employer contribution
- An environment that supports ongoing professional development
- A volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract.
- Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time. However, we would consider applications from those with excellent experience if they can provide a minimum of 0.8fte.
Closing date for applications: 12pm (noon) on Monday 13th May 2024
Interviews: Week commencing 20th May, likely Thursday 23rd May 2024 at our London offices
This is a super exciting role for someone who is passionate about improving life chances for children. We are looking for someone who is resilient, relentless, and driven by moral purpose to help secure the employer partnerships that will provide us with the income and delivery channels to achieve our charity’s ambitious plans. In return you will be working collaboratively with an equally passionate and supportive team of colleagues helping you fulfil your role, whilst enjoying the benefits above, and developing your talent further!
Job Purpose:
The successful candidate will be responsible for charity-wide strategic partnership engagement and management. The focus will be on developing new relationships with corporate partners, employers, and other organisations that help fund and grow the reach of our charitable work, establishing a strong and supportive network of employers.
To be successful, candidates should have experience of developing and securing funded corporate partnerships. This experience could be in the charity sector or within a different context. You should be able to demonstrate a proven track record in building, developing, generating income from, and owning effective long-term relationships with new and existing partners. You will need to show experience of managing stakeholder relationships at all levels of seniority.
The ideal candidate will be proactive, resilient, and used to managing competing priorities within a varied and exciting workload. They should be flexible, collaborative, and willing to perform varying duties depending on the shifting needs of a small charity with national presence.
We are looking for a strategic individual who can target, drive forward and subsequently deliver successful partnerships with employers and professional associations. The post-holder will understand the personal and professional benefits of volunteering in education and is passionate about supporting young people to realise their potential. They will share and champion our organisational values of being inspiring, inclusive, innovative, impactful, all underpinned by working with integrity at all times.
The ideal candidate will be a strongly self-motivated professional, with excellent communication skills, able to absorb key information quickly and work well with a small team and in a dynamic, supportive, and fun working environment.
Key Accountabilities:
Identifying and securing new employer partnerships:
- Lead on identifying different opportunities to generate income growth for our charity, including ‘charity of the year’ partnerships and developing and promoting a range of attractive strategic opportunities for corporates/ employers looking to sponsor and fund our charity;
- Researching and developing a prospect pipeline, including spending time generating new leads and meeting clients, to support the development of new corporate partners and ensure that CRM information is continuously updated;
- From this pipeline, identify, contact, and pitch to prospective partners about the benefits to them of supporting the charity. Prepare and deliver compelling and evidence-based pitches and presentations including developing assets and proposals, reporting, credentials, and pitch decks to support income generation from employer partnerships;
- Generate awareness and visibility of the Education and Employers’ partnership proposition – e.g. delivering a regular series of virtual and face to face sessions to engage with new organisations and sell the benefits of Education and Employers corporate funded partnerships;
- Ensure these briefing sessions are supported by valued current partners who can outline the benefits they themselves have seen organisationally and at an individual employee level leading to the establishment of new partnerships and income from employers;
- Developing an advocates/trusted partner approach by ensuring we equip our trustees, staff, and close partners with organisational assets to share across their wider connections;
- To explore and engage with Social Value/CSR networks, consultancies, and professional bodies to be their programme/charity of choice to deliver social value programmes on behalf of their clients’/ members’ behalf;
- Stay up to date with trends in charity fundraising from corporate partnerships and review how charities in the wider sector are best succeeding in this area.
Establishing, negotiating, and managing new partnerships and further developing existing employer partnerships:
- Negotiating new funding partnerships with clients that are deliverable, cost-effective, and generate money in addition to the cost of managing the partnerships;
- Persistently and professionally following up with clients at different stages of interest, in order to move forward and hopefully convert these partnership discussions into signed contracts/ commitments – i.e. moving discussions along to ‘close the deal’;
- Building strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis, in particular with existing partners that are not currently funding partners to transition them to a funded model;
- To work closely with the current Partnerships Manager to effectively handover all successful bids to the Partnership Manager to develop project plans and delivery timelines;
- Design and develop organisational wide project implementation tools and processes to ensure end to end project management supports consistency in delivery, tracking and evidencing impact to successfully achieve strategic priorities and secure new and ongoing funding sources;
- Ensure all contact development activity is recorded on our Customer Relationship Manager system (Salesforce) so that we have clear oversight of our contact history and touchpoints with employers and networks;
Team management and working with the SMT and wider charity to develop employer partnerships:
- Supporting with seeking out new funding opportunities and writing bids that support the organisation to meet it strategic aims including regularly reviewing funding and grants websites;
- Work with colleagues across the organisation to support and create engagement opportunities for corporate partners and prospects that align with our strategic plan;
- Work closely with the Communications Manager and Director of Schools Programmes to create innovative ways to engage new corporate partners, via local networks and social media.
- Future line management of the Employer & Business Development Manager;
- To work closely and proactively with SLT, stakeholder partners and trustees to support and enhance our collective work with employers and to ensure a joined up, strategic approach;
Other
- Represent Education and Employers and the Senior Management Team at external events and conferences as appropriate;
- Other ad hoc duties as required.
Person specification:
These are the required Skills, Knowledge, and Expertise required to undertake the role:
Essential
- Demonstrable experience of generating income from researching, establishing, and developing employer and/ or professional organisation partnerships;
- Demonstrable experience of being target driven and experience of meeting either demanding income or delivery KPIs and targets.
- Demonstrable experience of managing the income generation pipeline right from approaching clients, to engaging them, and finally through to contracting with them to secure inward income and deliver their agreed objectives.
- Awareness and understanding of navigating the multiple decision makers and decision-making gates in corporate organisations and professional member organisations;
- Experience of working with internal colleagues to develop achievable, realistic delivery plans for employer funders and execute them via effective programme and project management;
- Demonstrable experience of client management, including establishing initial rapport and building long term sustainable stakeholder relationships by working effectively and collaboratively with staff and partners across multiple geographical locations;
- Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent the Charity with external employers, professional bodies, and with schools and the education community;
- Knowledge and understanding of the role that marketing and internal and external communications campaigns can have in generating mass engagement of users with a programme or campaign at a national level;
- Excellent written and verbal communication skills, with strong ability to engage and persuade, including the ability to pitch and present to stakeholders in a professional and engaging manner, including online via video conferencing software like Microsoft Teams and Zoom.
Desirable
- A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education;
- A successful track record in delivering tangible outcomes through engagement with employers and professional networks;
- Specialist knowledge of the education and employment sectors and the policy environment and delivery models which underpin relationships;
- Experience of working to deliver significant national income targets or Key Performance Metrics using resources (human and financial) efficiently and effectively;
- Understanding of risk management and data protection.
Personal Attributes
- Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort in working with a variety of senior external stakeholders.
- Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
- Personal resilience and professional persistence in following up leads and moving discussions through to a conclusion;
- Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software such as Salesforce;
- A “doer”- ability to work at pace and pro-actively anticipate requirements and act to provide workable solutions to these;
- Solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery;
- Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability, and calibre;
- Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of programmes;
- Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
- Able to undertake some occasional work in the evenings and at weekends;
- Able to occasionally travel in the UK (England primarily). Although most of the role can be done online from a home location.
Application process:
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.
The closing date for applications is 12pm (noon) on Monday 13th May. Successfully shortlisted candidates will be notified no later than close of play on Thursday 16th May.
Interviews will take place in the week commencing 20th May, most likely on Thursday 23rd May at the Education and Employers’ offices in Fleet Street, London.
The interview panel will constitute our CEO Nick Chambers, our Director of Programmes Charlotte Thurston, and our Deputy CEO Dominic Judge - who will initially line mange the role.
Please send a CV and a covering letter (no more than 4 sides maximum for the latter, ideally shorter) addressing the job description and person specification, setting out your interest in and suitability for the role
Applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Please note, we will only consider applications with both a CV and covering letter.
Applications from recruitment agencies will not be considered under any circumstances.
Thank-you for your interest, we are an organisation that develops talent, and we welcome applications even if you can’t meet exactly every word of the job description. If you have what it takes, we will work with you to develop your talent further. We very much look forward to receiving your application!
Good luck,
Nick, Charlotte, and Dominic.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.
The client requests no contact from agencies or media sales.
Job Title - Head of Fundraising and Philanthropy
- Reports to the CEO
- Responsible for the Senior Fundraising Manager
- Location - London (EC1V 0JR)/ Remote
- Full time (35 hours)
- Salary £58 - 60k (including London weighting)
- Annual leave - 25 days (rising to 30 days after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
- Other benefits - 7% employer pension contribution, cycle to work scheme and employee assistance programme.
Introduction
The Prison Reform Trust (PRT) was founded in 1981 to inform public debate and improve prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. Fast forward to today, the prison population in England and Wales is almost 87,000 and is projected to rise to 106,300 by March 2027. We overuse prison for non-violent and persistent crime, and we choose to send people to prison for a long time, and it continues to grow.
Our mission is clear. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to 1) reduce the use of prison; 2) Improve conditions for prisoners and, 3) promote equality and human rights in the criminal justice system.
Income in 2023 was £2.06 million, with most of our income portfolio reliant on trusts and foundations. We have just been through a strategic development period and as a part of that we have uncovered significant untapped potential for philanthropic and relational based income growth. We are now seeking a newly designed, ‘Head of Fundraising and Philanthropy’ to lead the whole fundraising programme, but with a specific focus on developing the philanthropy and corporate programme to take Prison Reform Trust to the next level.
You will be a seasoned relational fundraiser, have entrepreneurial flair, be creative and have the ability to influence at the highest of levels. If this sounds like you, you will be joining a reputable organisation with exceptional leadership, extensive networks and you will have the opportunity to grow and lead a small team as well as being a part of senior management.
Overall aim
· To maximise and grow Prison Reform Trust’s income by leading and implementing the fundraising strategy, ensuring targets are met and exceeded and in line with evolving needs, with a particular focus on unrestricted and core income growth
· To lead on identifying, researching, proposal writing and engaging donors in a relational manner including, philanthropists, family foundations, trusts, corporates, low level individuals and senior volunteers.
· To lead and focus on building relationships with existing, lapsed and new donors to maximise long term income for PRT
· Effective management of fundraising campaigns and donor touchpoints, providing excellence in stewardship and excelling in cultivation tactics to move donors along the journey
Key responsibilities
Leadership, strategy, planning and reporting
· Developing, implementing and performance managing the fundraising strategy in line with PRT’s organisational strategy to ensure income growth and diversification across all income streams
· Develop, manage and monitor the fundraising budget and financial targets with a particular focus on maintaining a healthy unrestricted to restricted income profile to ensure future investment into the fundraising programme
· As a member of the Senior Management Team, regular reporting to Senior Leadership Team and Board
Fundraising and Philanthropy
· Build deep and rich relationships with donors and funders, ensuring that stewardship is best-in-class to maximise each partnership to its full potential
· To utilise PRT’s network to build and grow a new philanthropy and partnerships programme at PRT
· Aligned with PRT’s strategic funding priorities and core work, develop proposals and bids for large scale, multi-year funding opportunities
· To lead on new business opportunities for fundraising at PRT. This includes identifying and qualifying prospects and partners, network mapping and cultivating them to their first gift with support from the development manager to take the relationships forward
· Oversee the management of grant funded projects to ensure that they are being delivered to the highest quality standard to meet donor requirements and reporting to be submitted on time
· Lead and oversee the development and delivery of fundraising products and activating activity
General
· Maintain excellent working relationships with other teams within the organisation especially service delivery, campaigns and finance
· Assist in developing and maintaining an effective website so donors have a seamless user experience
· Positively contribute to the effective running of the organisation including taking an active role in the management team
· Undertake any other relevant duties or responsibilities delegated by the CEO or Deputy Director
· Ability to work outside normal office hours/flexibility for events and networking opportunities
· Responsible for maintaining key fundraising memberships and ownership of fundraising policies and procedures
Key result areas
· Focus on building a new philanthropy and partnerships programme to diversify the existing fundraising programme (Trusts & Foundations and individual giving) to drive unrestricted growth and the financial strength of PRT
· Strategic prioritisation of staff time that will yield greatest results and maximise ROI for the long term
· Securing gifts and donations, and working with senior volunteers to support the ‘ask’
· Exceptional leadership, creating a robust programme that is rigorously measured to continuously improve the fundraising programme
· Leading and managing an experienced Senior Fundraising Manager, and supporting their growth
Experience and qualifications
Essential:
· Extensive experience in a senior fundraising role, with a focus on unrestricted giving
· Extensive experience and a proven track record of delivering and growing income from philanthropists (5 and 6 figure gifts)
· Experience of raising money from companies (5 and 6 figure gifts)
· Evidenced experience in cultivating and building relationships with donors / supporters and stewarding key funders
· Experience of overseeing a trusts and foundations programme
Desirable:
· Experience of working with Trusts and Foundations and large scale charitable trusts
· Experience of building joint bids in consortiums
· Fundraising qualification
Knowledge
Essential:
· Knowledge of the voluntary sector, including market and donor trends
· Knowledge of family foundations, ESG/CSR and grant giving bodies
Desirable:
· Understanding of criminal justice sector
Skills
Essential:
· Excellent communication skills, both verbal and written, with the presence and authority required to speak at senior levels.
· Ability to work as a part of a team and on own initiative
· Strong planning and ability to deliver to deadlines
· Ability to prioritise and to say no when opportunities and requests do not maximise the value of your time
· Experience of using Microsoft 365
· Strong people skills for building relationships and networking with external stakeholder, team members and key contacts
· Strategic thinker with the ability to multitask
· Experience of staff management
· Experience of using fundraising databases for financial and relationship management
Desirable:
· Experience of delivering fundraising events
· Experience of working with corporate donors to maximise pro-bono opportunities
Personality style and behaviour
Essential:
· A genuine and enthusiastic commitment to the Values, Vision and Goals of the Prison Reform Trust
· Confidence in external facing activity for example and being an active spokesperson for PRT for fundraising activity and general media for PRT
Equality and diversity
PRT is an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work.
We welcome applications from anyone who may have direct experience of prison.
How to apply
If you would like an informal chat about the role please contact our CEO, Pia Sinha.
To apply please send your CV and covering letter addressing how you meet the above criteria to by Tuesday 7th May 2024.
Interviews will be held at our offices at 15 Northburgh Street, London EC1V 0JR on;
Stage 1: Thursday 23rd and Friday 24th May
Stage 2: Friday 7th June.
Thank you for your interest in working for the Prison Reform Trust.
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
We are delighted to be recruiting an exciting job share opportunity as the Head of Fundraising and Communications at Herts Young Homeless. The charity offers a fantastic and inclusive work environment with the ability to work in a hybrid capacity.
You will lead on income generation to fund the provision of high-quality services that break the cycle of youth homelessness through education, advice and support. As the Head of Fundraising & Communications you will be part of the senior leadership team having joint responsibility for the delivery of the charity’s strategy. Focusing on philanthropy and partnerships you will ideally come with a wealth of knowledge within high value fundraising.
As the Head of Fundraising and Communications you will need:
- Significant experience within income generation, preferable high value and corporate streams
- Experience of identifying and developing new funding streams and building lasting relationships which will deliver long term sustainable income.
- Strong management and development skills with the ability to inspire team members
Salary: £45,000 - £50,000 per annum FTE
Contract: Permanent Part-time
Location: Hybrid – Office in Hatfield with option to work from home
Closing date: Ongoing
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
The Head of Global Operations is a key member of the Global Resources Team, responsible for professional business support at both a strategic and an operational level across the organisation. Key responsibilities include providing essential operational infrastructure to the global support and country teams, encompassing office facilities, travel security, and IT and HR services.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- To provide the global support team and country teams with the necessary operational infrastructure/elements (including office facilities, travel security, risks), IT and HR services that respond to the changing ways of working for the organisation.
- The role will be required to develop an IT strategy and lead on organisational IT projects in collaboration with other departments, facilitating the rollout, implementation and monitoring against key milestones.
- To develop and implement a global workforce strategy, implementing organisational initiatives, including EDI, L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation.
- To build a culture of safeguarding within the organisation by implementing and delivering SPANA’s global safeguarding framework across SPANA’s Global Partners.
- To ensure the Duty of Care framework is in place covering risk management, international travel procedures, crisis management, incident reporting, standard operating procedures and capacity building across SPANA’s Global Partners.
About you
- Proven experience in Head of Operations role or similar.
- Experience of working for an INGO or similar global nonprofit entity.
- Good solid understanding of Operations, IT, HR, Safeguarding and Duty of Care services.
- Experience of providing strategic leadership across the broad range of operational activities.
- Business analysis skills, identifying needs and determining solutions.
- Ability to foster innovation and continuous improvement of systems, processes and infrastructure.
- Knowledge of best practice in critical operational areas – including security management, data protection, cybersecurity and contract management.
- Knowledge and experience of partnership management approaches in the international development sector.
- Experience working effectively with a diverse range of stakeholders at all levels.
- Experience of delivering on change and transformation projects.
- Proactive and consultative approach with the ability to work in fast-paced environment.
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
The full job description can be found on our website.
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Location: Hybrid/ London Head Office and remote
Salary: Circa £55,000 (dependent on experience)
Are you a talented and innovative fundraiser who can drive the growth of our work to generate income from high-value donors, corporate partnerships, charitable trusts and foundations, and gifts in wills?
Do you want to play a critical role in the development and diversification of our global income streams?
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Head of Philanthropy and Fundraising Partnerships. In this role, you will pro-actively lead the development of their Philanthropy and Fundraising Partnerships team as it seeks to acquire new charity partnerships and high value donors and build on their existing funding base. You will be comfortable with using a wide range of fundraising and marketing channels to acquire new funders, as well as steward existing donors.
This is a fantastic opportunity for a versatile fundraising professional, who has a strong knowledge of and commitment to working animal welfare. You will join a fast-paced, agile and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
Philanthropy and fundraising partnerships programme management
- Lead on the development and operational delivery of the philanthropy and fundraising partnerships strategy, encompassing work across the high-value donor, legacies, trusts, and corporate fundraising income streams.
- Lead on maintaining our clients relationships with existing high-value donors and funders, through the provision of exemplary stewardship.
- Drive the development and testing of new means of acquiring high-value donors and funders for them, to deliver sustainable growth.
- Oversee the continued development and growth of their global legacy programme, including the production of legacy mailings, telemarketing, offline and digital advertising, and features, as well as correspondence with supporters, solicitors, and other stakeholders.
- Lead on work to develop our forecasting of annual legacy income with our legacy pipeline.
- Drive the development of their corporate fundraising programme, working with Global Programmes colleagues and partners based in the countries where they work.
- Work with colleagues to ensure new funding opportunities for high-value donors and funders are identified and actively pursued.
- Work with colleagues to ensure restricted income is managed according to donors’ wishes and restricted funds are managed effectively across Global Fundraising, Marketing and Communications, Global Resources and Global Programmes.
Team management
- Develop and manage the Philanthropy and Fundraising Partnerships team’s activity plan and budget.
- Provide supportive and dynamic line management for members of the Philanthropy and Fundraising Partnerships team, including facilitating regular supervision meetings and supporting their personal development and training.
- Serve as a member of the Global Fundraising, Marketing and Communications Leadership Team.
- Keep up to date with the latest legislative and statutory developments relating to the role, advising staff and the Senior Leadership Team as appropriate.
- Uphold and promote their values, policies, and procedures across all work.
Your knowledge:
- Proven knowledge of fundraising and/or marketing.
- Excellent knowledge of high-value donor, trusts, corporate and legacy fundraising strategies, and activities.
- Comprehensive understanding of fundraising techniques, including audience and donor segmentation, analytical modelling, and the use of insight to drive performance.
- A strong knowledge of global animal welfare, within an international development context is desirable.
- Fundraising training and qualification are desirable.
Your experience:
- Demonstrable experience of managing fundraising or income-generating campaigns, nationally and internationally, including in coalition with other organisations, partners, and agencies/suppliers.
- Experience of managing and overseeing high value giving, legacies, trusts, statutory and corporate fundraising programmes, and activities, to maximise income.
- Experience of developing new products/activities and taking them to market.
- Experience of developing, building, and maintaining relationships with high-value stakeholders.
- Experience of line management and building a collaborative, high-performance team.
- Experience of representing organisations on consortia or in partnership activities (desirable).
- Experience working in a charity or not-for-profit environment is desirable.
Your skills:
- Strong communication skills – written and verbal – with the proven ability to develop strong cases for support.
- Excellent interpersonal skills, with the ability to communicate clearly and persuasively with a diverse range of stakeholders, including donors and funders.
- Strong IT skills, including Microsoft Office, and the ability to understand data requirements and functions.
- Able to work out-of-business hours when required.
- A strong commitment to their vision, mission, and values.
In return, they can offer:
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
- Company pension scheme (they will contribute 10% of salary if you contribute 5% of salary).
- Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
- Group Life Insurance scheme, which provides coverage at 3x your annual salary.
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
- Enhanced Employee Assistance Programme including face-to-face counselling.
- Paid Volunteer Day.
- A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV, together with a covering letter, outlining why you feel you would be suitable for this position.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
REF-213 497
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: Full-time, 37.5 hours per week (Mon-Fri, 7.5 hours per day). May be required to work occasional evenings and public holidays.
Contract: Permanent
Salary: In range of £58,000 per annum
Location: London, E8 4DG
Our client, Peter Bedford Housing Association (PBHA), is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, they empower people to learn, access work and discover their creative talents. Based mainly in Hackney, Islington, and Newham, they work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users are key to this.
The role:
Reporting to the CEO, the Head of Property and Development will oversee the provision of high-quality asset management and repair services in-line with PBHA values and strategic objectives. Working closely with the Director of Services, the successful candidate will aid in the identification, management and acquisition of opportunities that will enable PBHA’s strategic growth. The role will help to ensure that PBHA’s work, and homes, meet building standards, health and safety obligations, regulatory framework, and will always provide a high-quality service to PBHA tenants.
Key duties and responsibilities:
- Spearhead line-management of PBHA’s Property and Development Team through performance management and handling employee relations issues if necessary.
- Organise and coordinate work programmes.
- Lead Housing Development programmes ensuring compliance with building standards, health and safety and regulatory requirements.
- Participate in the recruitment, selection, induction and onboarding of team members.
- Participate in on-call rota and respond appropriately to out of hours incidents.
- Provide strategic and operational direction to enhance the long-term management and investment objectives of the property portfolio.
- Ensure PBHA’s assets are surveyed and data records are established and upheld to monitor property condition.
- Oversee and manage stock improvement and maintenance programmes, ensuring that they meet service standards and agreed budgets.
- As a member of the Senior Leadership Team, present to Board and Services Committee, offering recommendations in accordance with the Asset Management Strategy.
- Develop high quality policies, procedures and systems relating to Property and Development Service.
- Advise tenants and other PBHA teams on strategy and future policy implementation.
- Propose appropriate partnership development opportunities to the Senior Leadership Team.
- Monitor and evaluate service delivery, collating information for monthly, quarterly and annual performance metrics.
- Respond proactively to complaints regarding services, staff and contractors.
- Develop and implement new procedures in response to legislation changes and emerging best practice.
- Aid team in creating and maintaining good working relations with landlords, contractors and professional consultants.
Person specification:
- Experience delivering and improving Repairs and Maintenance Service, preferably for a Registered Provider or Charity.
- Substantial project or change management experience.
- Experience developing specifications for property related tenders and managing contracts.
- Revenue and Capital Budgets experience.
- Staff management experience.
- Building related qualification and professional body membership, e.g. RCIS/MCIOB, degree or HND in building management.
- Knowledge of project management, e.g. PRINCE 2/APM Techniques.
- Experience of housing development issues, funding, approaches and financing.
- Sound knowledge of health and safety legislation.
- Prioritisation and ability to work independently as well as part of a team.
- Strong IT and data management skills.
- Strong communication skills, both written and oral.
- Communication skills, specifically with stakeholders.
- Committed to innovation and creating customer value.
Peter Bedford Housing Association offers in return:
- Excellent support
- Enhanced company sick pay
- Access to an extensive range of training
- A psychologically informed environment
- 26 days annual leave per annum plus bank holidays, rising up to 30 days with service
- Cycle to work scheme
- Eye care vouchers
- Agile working.
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Join our team as Head of Member Acquisition and Engagement, helping us to support teachers, champion great teaching and raise the status of the profession by helping us continue to grow our membership and retain existing members. In this exciting new role, you will identify, develop, promote and evaluate programmes and initiatives to attract and retain members.
Job Title: Head of Member Acquisition and Engagement
Reports To: Associate Director: Partnerships
Salary: £40,000- £44,000 FTE (pro-rata based on hours) depending on experience
Contract: Part-time, permanent. We are open to discussing flexible working options.
Hours: 21 hours per week (0.6 FTE).
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Office. We have a central London office and this role does require some office attendance to support the membership function. While this role is considered as office-based, we are happy to discuss hybrid-working options.
Start date: 1st July 2024, subject to any notice period.
Deadline: Applications will close on 7th May 2024. A task and competency based interview will take place over two rounds. First round interviews to take place on 13th and 14th May 2024. Second round interviews to take place on 21st and 22nd May 2024.
Application: Please apply by uploading your CV and cover letter. Please use our guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher accreditation
- teacher CPD
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches nearly 50,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown which have since been cited in educational reports and academic papers; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2022 we celebrated the graduation of over 246 teachers from our Chartered Teacher and Chartered Teacher (Leadership) pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered programmes and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members and those engaged with our CPD pathways, publications and research activity.
Requirements
We are looking to recruit a Head of Member Acquisition and Engagement on a part-time contract. This is an exciting new role that will play a key part in our continued growth and will make a real impact on the teaching profession; we are looking for someone who believes in our mission and the work we do.
Working closely with the Deputy Chief Executive, Associate Director: Partnerships and the Marketing and Communications Manager, the Head of Member Acquisition and Engagement will take a lead on activity related to attracting and retaining our individual teacher members, including developing, rolling out and evaluating recruitment and retention programmes, initiatives and campaigns for current and prospective members. The successful candidate will be confident using data to inform decision-making and monitor progress towards membership growth targets and have the ability to work well independently and within a team.
Reasons why this role could be great for you:
- You will have the opportunity to drive membership growth through new programmes, initiatives and campaign, informed by data
- You will work collaboratively with many of the team across the charity, including as a member of our senior management team
- You will help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward.
Main area of work
The majority of your time will be spent developing, implementing and evaluating strategies to secure individual membership growth, including through retaining current members and attracting new members.
The role is ideal for someone who enjoys building relationships externally and working with a range of colleagues across the organisation. You’ll be an expert on our products and services, and you’ll use our CRM system and other data sources to understand membership trends, challenges and opportunities.
You will ensure the Chartered College of Teaching is responsive to the needs of the sector, making sure that we understand our members and ensuring that every member gets maximum value from engagement with our products and services.
Additional areas of work
- Working closely with the Marketing and Communications Manager, planning recruitment campaigns and strategising content and resources for membership initiatives
- With the Associate Director: Partnerships, ensuring join-up between group membership sales and individual member sales
- Promoting and representing the Chartered College to potential members at events
- Working with the Membership Manager to ensure a seamless experience for members from their first interaction with us
- Recording, presenting, formatting and analysing data in a variety of ways to report to colleagues and stakeholders, including against KPIs.
- Performing other activities as and when required to support the wider team to achieve the charity’s goals.
Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.
You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our vision and truly passionate about membership growth and supporting teachers. Systems you would be using include Salesforce, DotDigital, Google Workspace, Zoom, Submittable and Slack.
Experience and skills:
- Experience in a sales or business development role (essential), with experience of membership or subscription sales highly desirable
- Experience working in the education sector (highly desirable)
- Experience of developing, delivering and evaluating sales initiatives and campaigns (essential)
- Strong Excel and data analysis skills (essential)
- Experience of Salesforce or other CRM systems (essential)
- Excellent written and oral communication skills (desirable)
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
If you require any adjustments in order to proceed with an application please make a request,
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO). You can also download the application pack here.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK
We are an employer committed to the safeguarding of children and young people.
The client requests no contact from agencies or media sales.