Head of member support jobs in Chelsea, greater london
Contract: Fixed Term, 12 month contract
Salary: £29,849 - £35,493 per annum
Closing Date: Monday 16th February 2026
Interviews will be held week commencing 23rd February 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 12-month fixed term basis.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.
The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public.
The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.
The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.
These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.
There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.
About you
· Experience of working in Supporter Care or customer focused team
· Excellent organisational skills, with the ability to plan and work to tight deadlines
· Excellent written and verbal communication skills
· Excellent interpersonal and relationship building skills
· Ability to work well with others and on your own initiative
· Ability to investigate and resolve problems
· Ability to be flexible and switch between tasks as needed
· Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
· Basic understanding of GDPR and Data Protection
What you’ll be doing
· Interacting with existing and prospective supporters via multiple communication channels
· Resolving complaints in line with our policy, escalating feedback where necessary
· Listening to and quality checking calls handled by the third-party contact centre
· Supporting with required training of the third-party contact centre call handling team
· Processing fundraising donations
· Maintaining supporter records on the Raiser’s Edge CRM system
· Helping to ensure team processes are accurate, efficient, and up to date
· Helping to ensure the team meets its service SLAs and KPIs
· Maintaining a good understanding and working knowledge of new sector regulations
· Supporting the delivery of strategic projects in line with the Supporter Care strategy
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
· 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
· Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
· Private Medical insurance
· Income protection
· Employer pension contributions of 5%
· Access to Cycle 2 Work loan scheme
· An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!
Using Anonymous Recruitment
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Head of Communications
Location: Home-based in the UK, within 90 minutes travel of Central London, with national and international travel
Contract: 2 years, part-time (3 days per week)
Reporting to: Director of Operations and Finance
Salary: £65,000 per annum (pro‑rated for 21 hours per week)
Additional benefits: 25 days annual leave pro-rated plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
About WeProtect Global Alliance
Who we are
WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.
Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.
WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.
Our vision
A digital world free of child sexual exploitation and abuse
Our mission
To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.
What we do
We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.
Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.
With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.
Together, we’re creating lasting impact and building a future where every child is safe online.
More information on who we are and what we do can be found on our website.
Job description
Key responsibilities
Strategic communications leadership
· Acting as the brand guardian, oversee the development, implementation and evaluation of high-quality strategic communications, branding and media strategies aligned with WeProtect Global Alliance’s organisational objectives.
· Embed a global communications lens across the Alliance’s work, proactively identifying opportunities to amplify impact and reach priority audiences.
· Provide expert advice on positioning, proactive and reactive communications, and reputational management to shape the Alliance’s approach.
· Ensure communications is embedded in actions plans and lead on monitoring, evaluation and insight.
External communications & media
· Ensure strong visibility and consistent branding across all communications channels, reinforcing WeProtect Global Alliance’s role as a leading global voice on online child sexual exploitation and abuse.
· Increasing WeProtect Global Alliance’s visibility in regions and sectors, increasing global brand recognition and audiences across digital channels.
· Lead media engagement to achieve national and international coverage, including oversight of press materials, high-impact communications outputs, high profile event speeches and statements.
· Oversee the development and delivery of high-quality content across the website, social media and other digital platforms including hands on support as required.
Member engagement & participation
· Oversee communications functions, including engagement strategies, communications channels and digital platforms.
· Work with the Head of Members to ensure communications with members to inspire, encourage and facilitate active participation in the Alliance and enable them to share learning, tell their stories and collaborate effectively.
Organisational strengthening & risk management
· Provide strategic communications and engagement support to cross-team projects, events and public-facing activity.
· Manage organisational risk related to communications and engagement, including oversight of crisis communications planning.
· Ensure compliance with communications-related obligations, including copyright, licensing and data protection requirements.
Senior management responsibilities
· Line-manage and support staff and consultants as required, fostering high performance, wellbeing and professional development.
· Act as a budget holder, ensuring compliance with organisational financial policies and delegated authorities.
· Represent WeProtect Global Alliance externally at meetings, events, forums and conferences as appropriate.
· Contribute to the development of funding proposals, donor communications and reporting, working collaboratively with colleagues.
Expectations
Senior Management Team (SMT)
As a member of SMT, you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we implement the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.
Cross-Functional Operational Collaboration
Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.
Building an inclusive culture
Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.
Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.
Other
· To attend and contribute to meetings, training and other events as required.
· To actively participate in our supervision and appraisal process.
· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.
· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
· To use WeProtect Global Alliance resources responsibly.
As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
Person specification
Essential criteria
Experience
· Extensive professional experience in a comparable senior-level communications, engagement or leadership role.
· Demonstrated success leading strategic communication functions.
· Proven experience managing staff and supporting high-performing teams.
· Significant experience in project and budget management.
Skills
· Expert written and verbal communication skills, including the ability to simplify complex issues and convey powerful messages to decision-makers.
· Strong strategic thinking, problem-solving and decision-making capability.
· Excellent organisational and project management skills.
Knowledge
· Strong understanding of strategic communications, media relations and reputation management.
· Very good knowledge of website and backend management.
· Understanding of data protection, copyright and information governance in a communications context.
Other
· Right to work in the UK.
· Willingness and ability to travel nationally and internationally.
· Commitment to equity, diversity and inclusion.
Desirable criteria
· Experience working for or with a membership organisation.
· Knowledge of child rights, child protection, online harms or related policy areas.
· Experience managing geographically dispersed or remote teams.
· Fluency in languages other than English.
Diversity, inclusion and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
Empowerment – collaboration, innovation, challenge
Accountability – responsibility, delivery, safeguarding
Respect – honesty, feedback, inclusion
Applicants should provide an up-to-date CV as well as a covering letter of no more than two pages setting out why you want to work for WeProtect Global Alliance and summarising how you meet the person specification.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Head of Income Generation & Marketing is a key member of Muslim Aid’s Leadership Team, responsible for executing the organisation’s fundraising and marketing strategy and overseeing all marketing and communications activities across the organisation. The post holder will lead the delivery of income generation plans, providing strategic direction and hands-on operational support to their direct reports to maximise income across all sub-department income streams. They will be accountable for growing and sustaining revenue from a diverse portfolio of supporters across the UK, ensuring income targets are met or exceeded.
The role includes mentoring and leading Management, supporting them to implement effective fundraising activity, achieve ambitious income and renewal targets year on year, and deliver high-quality stewardship experiences for supporters.
About the Role:
- Design and deliver MA’s cross organisational fundraising and marketing strategy with a focus on sustainable and reliable unrestricted income generation. This will include key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income
- Increase and diversify existing and new revenue streams specifically digital, CSR and private philanthropy.
- Drive delivery against income targets by setting clear, ambitious, and achievable operational targets for each income stream, ensuring teams are supported to meet objectives aligned with Muslim Aid’s vision, mission, and strategic goals.
- Provide effective marketing leadership for the organisation in collaboration with key stakeholders and drive forward transformational integrated marketing activities and campaigns.
- Provide inspiring and motivating values-driven leadership to the team that enables them to deliver their goals and achieve their potential.
- Build on the areas of High Net Worth and CSR in regards to income generated from corporate, major donor and trusts so that these areas become part of our sustainable fundraising foundation.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Experience across diverse fields of fundraising including individual, major and corporate funding and understanding of key fundraising markets.
- Ability to develop and expand digital fundraising.
- Ability to contribute to overall leadership and development of Organisation and bring MA’s fundraising, marketing communication and programme work closer together.
- Excellent communication, presentation and interpersonal skills with the ability to influence and promote the charity to various stakeholders.
Why you should apply:
Join Muslim Aid as our Head of Income Generation & Marketing and take a leading role in driving our fundraising and marketing strategy. As a key member of the Leadership Team, you’ll oversee income generation across multiple streams, lead high-performing teams and grow sustainable income from a diverse supporter base across the UK. If you’re passionate about strategic leadership, impactful fundraising and delivering meaningful supporter experiences that enable life-changing humanitarian work, apply now to make a real impact at scale.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work.
L&W is growing our research team and looking for a Head of Research to lead innovative, impactful research and evaluation projects across our focus areas of employment and skills.
This role will expand our capacity to win and deliver evaluation and qualitative research, while strengthening our methodological capability. We’re open-minded about what that means—but we want people who can go beyond standard process evaluations and basic qualitative approaches. You might have experience mapping and evaluating complex system-level change, applying realist evaluation methods, or developing co-design and participatory research projects. You will have have applied these while working alongside the practitioners and policymakers who need these insights to make decisions.
You will join a team that is enthusiastic about learning and improving, and a peer group of experienced qualitative and quantitative research leaders who you will work alongside.
If you have research consultancy experience and want to join a purpose-driven organisation that delivers real impact locally and nationally, we’d love to hear from you. But you might come from a different professional background and still meet our criteria.
Location: Hybrid working: 40-60% in an L&W office. Our offices for this role are currently in Leicester and London, but if you are based elsewhere, please contact us to talk about how the role could work for you.
Team:Research and Development
Salary:£45,650-£59,080 per annum (pro rata), dependent on experience and location
Duration:Permanent
Working hours:0.6 to 1 FTE, with flexible working supported (eg, condensed hours, flexible start and finish times
Main Purpose
The Head of Research: Evaluation and Qualitative Methods is a new post for L&W – as we seek to deepen our capability and expand our capacity.
The post-holder will direct research projects across all of our areas of work, providing specific leadership and expertise in programme and system-level evaluations, and projects mobilising innovative or advanced qualitative methods (such as system mapping, co-design methods, ethnographic methods, creative methods and/or theory-based/realist evaluation).
They will work with the Head of Research: Employment and Better Work to develop the wider qualitative and evaluative skills of the wider research team.
They will also play a key role in leading and writing responding to tenders and working with colleagues to develop pro-active research proposals that fill key evidence gaps and respond to the interests of our funders. They will be a good relationship manager – who can understand what commissioners are interested in, and shape projects to deliver meaningful insights that solve the problems practitioners and policymakers face across employment and skills.
Duties and Responsibilities
Leadership and management
- Line manage members of the R&D team
- Co-lead the qualitative methods group at L&W: supporting the wider research team to develop their skills.
Income
- Write and contribute to reactive and proactive funding proposals across L&W’s areas of work, with a specific focus on process and theory-based evaluations, and proposals using advanced/innovative qualitative methods
- Build relationships with current and potential funders
- Identify and build relationships with research partners
Impact
- Ensure that all projects under their direction generate meaningful insights and recommendations that respond to the real-world concerns and challenges faced by practitioners and policymakers
- Communicate insights clearly and effectively to funders and other stakeholders
Delivery
- Act as Project Director for research and evaluation projects: liaising with funders; shaping research proposals and plans; supporting project managers; leading project meetings; ensuring project margins are delivered effectively; carrying out research directly where appropriate
- Work with External Affairs team to develop appropriate comms and influencing plans for projects under your direction
- Use your research skills and experience to support the wider development of the Learning and Work team
Person Specification
Expericence
Experience of delivering and directing high-quality programmes evaluation and policy-relevant research: shaping research plans, working with funders and delivering meaningful insights -Essential
Experience of responding to research and evaluation tenders and writing proposals. -Essential
Experience of managing, supporting and developing researchers and research managers -Essential
Experience of carrying out research and evaluation in the areas of employment and skills -Desirable
Skills
Advanced qualitative evaluation and research skills, eg. One or more of theory-based evaluation, ethnographic methods, creative/art-based methods, co-design methods, system-level evaluation -Essential
Effective and efficient relationship management -Essential
Clear and direct written communication style -Essential
Knowledge
Knowledge of, and commitment to, L&W’s charitable aims and purpose -Essential
Demonstrable knowledge in the areas of employment and skills policy and practice -Desirable
Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
About Us
The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including:
· Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)
· Highgate Wood
· Queen’s Park
· West Ham Park
These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets. We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world.
About the Role
This is a rare opportunity to take a senior leadership role at North London Open Spaces and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces.
As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally. They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood and will also oversee a number of services that function across and support the four open spaces (e.g., arboriculture and tree management, waste and recycling, conservation, and ecology).
For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues.
Key Responsibilities:
· Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen’s Park, and West Ham Park
· Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath
· Oversee arboriculture/tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces
· Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites
· Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety
About You
We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership.
The successful candidate will bring:
· Demonstrable experience in managing complex public open spaces
· Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting
· Significant experience managing complex conservation work and projects across varied landscapes
· Significant knowledge of biodiversity and wildlife management, including land and water management
· Strong experience managing a diverse team of professionals in an operational environment
· Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations
· A highly creative, entrepreneurial and ‘can do’ approach to problem solving, with the ability to remain resilient in the face of challenges
· Strong quantitative skills and comfort interrogating and analysing data and budgets
Why Join Us?
· Opportunity to join a prestigious organisation that protects some of London’s most treasured landscapes
· Lead through a high-impact role with the opportunity to shape the future of these iconic spaces
· Work within a supportive and collaborative team that is committed to conservation and community engagement
· Work across multiple iconic sites
· Competitive salary and benefits package
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prison Fellowship (PF) is seeking a dynamic and highly motivated Head of Volunteer & Church Engagement to lead and develop our work with volunteers and churches across England and Wales.
Reporting to the Chief Executive and sitting on the Senior Leadership Team, this role offers both strategic influence and hands-on leadership. You will shape the development of PF’s volunteer engagement and church partnerships, ensuring that volunteers are inspired, equipped and mobilised to deliver transformational support for people in prison and their families.
You will lead volunteer recruitment, induction and leadership development, supporting a large and geographically dispersed volunteer base. Working closely with colleagues, you will help ensure volunteers are aligned with PF’s programmes and priorities, while developing new and innovative ways for people to engage in PF’s work.
A key element of the role is church engagement. You will develop and lead PF’s church engagement strategy, building and sustaining strong relationships with churches across denominations. You will represent PF at churches, events and festivals, and work with the Chief Executive to cultivate relationships with senior and denominational church leaders.
About you
The successful candidate will have experience in volunteer management and leadership development, strong communication and public-speaking skills, and a good understanding of the UK Church. You will be a collaborative and resilient leader, able to think strategically while delivering operationally. Experience in a faith-based organisation is essential, and experience in prisons or criminal justice is desirable.
Working arrangements
The role requires regular travel across England and Wales, flexibility to work evenings and weekends as needed, and operates on a hybrid basis combining national travel, home working and PF’s London office.
Genuine Occupational Requirement:
This role is subject to a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of Job
To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.To empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.
SHINE has over 15,000 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.
We work with members of all ages from our Little Stars aged between 0 – 12, young people are members of our FIRE project and we have established adult support. Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.
The role is home based but you will be required to attend clinic at Addenbrooke's Hospital, Cambridge on the first Friday of every month. You may also be required to cover other clinics, events in London and meet members one to one where necessary within your allocated area of Essex, Suffolk & Norfolk and occasionally across wider areas and nationally including meetings at our head office in Peterborough.
Shine will offer you:
-
A competitive salary of £28,471 (pro-rata for part-time hours)
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Additional annual leave due to length of service
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Opportunity to purchase additional annual leave
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Broadband allowance
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme and Mental Health First Aiders
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Support to learn and develop
How to apply
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role, please contact Sarah Carrier, England Services Manager to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
*Please note applications without a supporting statement will not be accepted*
Closing date: Wednesday 25th February 2026 at 11pm
Interviews: Friday 6th March 2026
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre, 200B Lambeth Road, London, SE1 7JY (Hybrid)
Contract: Full time, Permanent
Salary: £60,000 - £63,000 gross per annum, depending on experience
Closing Date: Sunday 8 February 2026
Interviews:Tuesday 17 February 2026 (Interviews to be held in London)
Application: CV & Supporting Statement
Are you a Head of Safety, Health & Environment looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Head of Safety, Health & Environment to join our team.
About the role
If you have significant experience of delivering and guiding health and safety in a large organisation as well as providing advice and guidance on health and safety issues on both a strategic and operational level this could be the role for you.
You will have first class leadership skills, with the ability to manage a disbursed staff team as well as the excellent interpersonal skills to support and influence colleagues, senior managers, volunteers and others.
The successful candidate will be able to build effective relationships, manage a diverse workload as well as being able to analyse and deal with complex or difficult situations, with skill and discretion.
Responsibilities
- Manage all safety, health and environmental issues within the MSSC, working closely with the Director of Young People, Volunteer & Business Support and other members of the senior management team, the area, offshore, training and other teams as appropriate.
- Manage a disbursed team of Safety Assurance Officers with the support of a Deputy Head of Safety, Health & Environment.
- Monitor changes to legislation and advise CEO and Trustees of their impact on the MSSC and any required actions and/or policy changes.
- Report and analyse safety data and identifying trends or issues.
Requirements
- Hold a formal qualification in Health & Safety (NEBOSH Certificate or higher).
- Up to date knowledge of H&S legislation, developments, practice and management.
- Experience of risk management and compliance systems.
- Significant experience of providing advice and guidance on H&S issues at a senior professional level; both operational and strategic.
- Experience of managing and supporting a staff team.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Corporate Partnerships
Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent
Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.
About the role:
In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners.
The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers and Director to take strategic decisions for wider benefit of the department.
Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.
About you:
You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales. Excellent donor stewardship skills in terms of account management of existing supports
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an enthusiastic Head of Fundraising with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.
About Khulisa
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role
Over the last two consecutive financial years, we have raised approximately £1 million each year – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish. This role will involve:
- Reviewing and evaluating our funder qualification processes to ensure donors align with our values and meet our ethical standards.
- Ensuring that detailed research on prospective funding opportunities, including trusts, foundations, corporate partners, HNWIs, are carried out and that plans for making approaches are developed and carefully implemented.
- Initiating, nurturing and maintaining strong relationships with prospective funders and donors.
- Working together with the Senior Leadership to develop and periodically review Khulisa's 3-year fundraising strategy, taking ownership of key elements and processes, and periodically developing and testing new fundraising approaches.
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for
Abilities/Experiences
- Extensive fundraising and grant management experience working on large bids (£100K plus).
- Excellent writing skills with ability to produce clear, concise and engaging reports.
- Demonstrable ability to communicate effectively with a wide range of stakeholders and build relationships easily.
- Demonstrable experience of successfully raising funds from Trusts & Foundations, Corporates and Major Donors.
- Experience of leading or significantly contributing to development and/or delivery of a fundraising strategy.
- Experience of budget management and financial processes in income generation activities.
- Experience of mobilising and managing implementation of grant agreements from initiation to reporting and possibly reapplication.
- Ability to confidently negotiate or renegotiate with senior stakeholders on programme budgets, deliverables and objectives.
Knowledge/Skills
- Good knowledge of Khulisa's work and ability to use this to creatively engage with new donors and secure their interest.
- Strong knowledge of CRM database, preferably Salesforce, in managing funder/donor relationships and fundraising activities.
- Strong account management and negotiation skills.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is a terrific opportunity to play a fundamental role as People and Culture Officer at Muscular Dystrophy UK’s and help shape an exceptional employee experience.
Are you passionate about creating a workplace where people can thrive? We're looking for a proactive and confident People professional to play a key role in supporting our charity and ensuring we remain a great place to work.
- Be the go‑to People expert: You’ll act as the first point of contact for all People queries, offering practical, solutions‑focused advice across the organisation.
- Own the full employee lifecycle: From recruitment and onboarding to drafting contracts and supporting exits, you'll ensure every stage is seamless and supportive.
- Champion compliance & best practice: Provide specialist guidance to departments to ensure we meet all HR, policy and regulatory requirements.
- Keep our people data strong: Support monthly People reports and metrics, including turnover, tenure, sickness, and performance trends.
- Drive operational excellence: Prepare and submit monthly payroll changes accurately and on time.
- Bring our People communications to life: Contribute to weekly internal comms, including staff newsletters, HR updates, and policy changes.
- Promote wellbeing and engagement: Help maintain accurate records, support wellbeing initiatives, and contribute to a positive and inclusive culture.
- Partner for impact: Work closely with the Head of People & Culture and hiring managers to deliver a consistent, high‑quality employee experience from start to finish.
Your Cover Letter Guidance
When submitting your application, please ensure your cover letter clearly demonstrates your experience in the following areas:
- End‑to‑end recruitment, including supporting hiring managers and delivering an excellent candidate experience
- Ability to work independently in a fast‑paced environment, using good judgement and initiative
- Confidence using a computerised HR system, including payroll functionality
- Providing clear, sensitive, and confidential HR advice
- Supporting managers with employee relations cases (absence, performance, disciplinary and grievance) and ensuring adherence to policy
Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday,15th February 2026
NB Interviews likely to be held on Tuesday, 24th February & Wednesday, 25th February 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for a Head of Institutional Relations (maternity cover) to lead our engagement with institutional donors, programme partners and allies in the UK. This is a fantastic opportunity to lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.
Background Information and Purpose of Post
The Head of Institutional Relations leads HI’s engagement with institutional donors, programme partners and allies in the UK, working closely with colleagues from across the global HI Federation, including our country programmes and our technical departments.
You will lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. This will involve managing relations with a wide range of actors, building our profile and responding quickly and effectively to opportunities. You will oversee and strengthen our compliance with donor requirements, ensure our programmes are effectively supported to implement grants and consolidate our capacity to bid for and manage commercial contracts.
As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.
Main Duties and Responsibilities
Leadership and management
- Implement our ambitious plan for institutional relations, staying aligned with the organisation’s objectives and responding appropriately to the external environment.
- Contribute to the implementation of the network-wide institutional funding strategy.
- Lead, empower and motivate your team to achieve their goals, providing support as needed.
- Manage the team budget, including planning, phasing and forecasting in line with the organisation’s financial procedures.
- Participate as an active and constructive member of the Leadership Team, promoting a positive culture, modelling excellent behaviour and supporting cross-organisational initiatives.
- Provide timely and accurate reporting to the Chief Executive, trustees and Federation as required.
Institutional Relations
- Lead the team in ambitious engagement strategies for all donors in the portfolio, particularly the FCDO, Start Network, Australian DFAT and Irish Aid, strengthening existing relationships and, where appropriate, developing new ones.
- Ensure the team develops and maintains expertise on UK donor priorities, expectations and compliance requirements and is proactively analysing, interpreting and sharing this knowledge internally with relevant colleagues across the Federation.
- With your team, build the ability of our country programmes to engage with our donors locally and to comply with donor requirements, including through training.
- Oversee the process of identifying, analysing and sharing new funding opportunities with relevant colleagues, taking a lead when needed on coordinating large multi-country/framework bids to our donors.
- Maintain a network of contacts at other organisations and, working closely with operational and technical colleagues, build relationships with potential partners, including supporting the development of consortia for new bids when required.
- Contribute to building HI’s capacity to bid for and manage commercial contracts, including frameworks.
- Support the team with risk-based contract analysis and negotiation, due diligence and donor compliance.
- Ensure your team is delivering timely and high-quality reporting and grant/contract management, including follow-up of payment requests and tracking.
- Oversee the team’s information management tools and champion HI-wide internal processes and tools such as the CRM.
- Participate in the Bond Disability and Development Group, including supporting its influencing to promote greater emphasis on disability inclusion by the UK Government.
- Monitor and respond to threats and opportunities relating to the UK aid budget and aid policy, as well as for other donors in our portfolio where capacity allows.
- Support your team, the Chief Executive and technical colleagues to engage appropriately with other relevant networks in the UK to influence the UK government and raise HI’s profile (e.g. on specific crisis contexts, the impact of counter-terrorism legislation, health, education, humanitarian mine action, climate change etc.).
- Contribute to engaging with the Start Network and implementing our Start Network strategy.
Other duties
- Maintain a positive and collaborative working relationship with HI UK colleagues and the Federation’s institutional funding, operations and advocacy teams.
- Represent the organisation at relevant external events and meetings.
· Keep abreast of developments within the sector by liaising with counterparts in other NGOs and relevant networks.
- Keep up to date with any relevant changes in legislation, regulatory procedures, innovation, best practice and industry standards.
- Any other activities commensurate with the level of the post, as may be required.
Person Specification
We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.
Essential criteria
· Substantial relevant experience with INGOs, including at least five years’ experience managing strategic relationships with donors, partners and/or networks.
· A track record of securing and managing institutional income.
· Good knowledge of the FCDO as a donor and influencing target.
· Excellent management skills, including the ability to provide appropriate support and to develop colleagues’ capabilities.
· Excellent relationship-building, networking and negotiation skills, both internal and external, and at a variety of levels.
· Demonstrated capacity to design and deliver high-quality proposals, reports and briefs.
· An entrepreneurial thinker with a strong ability to identify opportunities, cultivate prospects and achieve strategic aims.
· Ability to carry out sound strategic analysis, identifying key trends and producing clear summaries from complex information.
· Good understanding of project design, programme quality and effective delivery.
· Excellent planning skills and an ability to work under pressure, to prioritise and to meet standards and deadlines.
· A collaborative and team-oriented approach with strong self-motivation.
· Ability to work effectively in an international and multicultural organisation.
· Willingness to travel and to work outside of office hours when necessary.
· Good IT skills (Word, Excel, PowerPoint, Outlook, Teams).
· Excellent written and verbal communication skills in English.
· Commitment to creating and maintaining an inclusive and protective environment for everyone that comes in contact with the organisation.
Desirable criteria
· A track record of securing and managing funding from, building relationships with and influencing DFAT and/or Irish Aid
· Good knowledge of the Start Network
· Experience of bidding for and managing commercial contracts for humanitarian and development programmes.
· Experience of cross-organisational leadership.
· Understanding of key humanitarian and development issues.
· Understanding of and experience of advocacy or campaigns, including working with the UK political system.
· Experience of developing NGO or academic partnerships.
· Lived experience of disability or from one of our countries of operation.
· French-language proficiency.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.
Leading national policy strategy
As Head of Policy and Public Affairs, you will work closely with the CEO to develop and execute a four-year influencing plan. Together we’ll aim to shift local and national incentives on inclusion by 2030, which see the national trend of rising suspension and absence begin to fall.
You will hold relationships with the Department for Education and Ofsted and advise on policy priorities ahead, such as:
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Widening the definition of inclusion beyond special needs, recognising the needs of those young people historically or currently interacting with social services
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Reducing perverse incentives for schools to alter their school roll through admissions and pupil exits
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Expectations for multi-academy trusts in capturing and analysing data on lost learning, including how it disproportionately affects different groups
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Improving local alternative provision eco-systems, to improve outcomes for young people
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National standards for inclusive school practice, at a universal and targeted level
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Professional development standards for school inclusion
Developing implementation expertise in the middle tier
In your first six months, you will advise on the internal development of a new programme for middle tier policy actors: multi-academy trust and local authority leaders. You will support the Programme team in its design, to plan strategically for the recruitment of trusts and local authorities, and you will plan the research and influencing work which will seek to share their success nationally.
Building the evidence base
In your second six months, you will work with the CEO to build out our research function. Your influencing plan will include how The Difference can learn from the work across our multi-academy trust, local authority and internal AP pioneer partners over the next four years, to develop influential publications. Research work ahead will include publishing sector-facing publications of The Difference’s own research, carried out by our research lead and associates; alongside managing external contractors and internal colleagues to bid for and deliver aligned research disseminating our ideas.
Raising your voice
This is an exciting opportunity for someone committed to inclusive policy change. The Difference has always punched above our weight in national and sector press reach. In post, you will publish blogs and comment pieces, disseminating our shared ideas. You will be a prominent voice on inclusion.
The Difference is still a small and growing charity. This means that our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible, as the needs of the organisation evolve. If this sounds exciting rather than daunting, then this could be the role and team for you!
The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Head of Policy and Public Affairs you will:
Design and execute an impactful influencing plan
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Design an influencing plan - Identify via horizon scanning opportunities to influence national policy using open policy windows, or by nudging/creating new ones.
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Execute an influencing plan - Utilise own assets and assets across the organisation, including the Director team, to deliver against the influencing plan.
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Relationship building - Build highly credible and impactful relationships with a variety of stakeholders who hold power. This will include policy makers in national governments, local government officials, politicians, other third sector organisations and think tanks.
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Leadership - Play a significant role internally and externally in communicating the organisation’s policy position, raising organisational and own brand.
Build policy capacity and credibility across the organisation
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Policy positions and solutions- Use the concepts, work and experience of The Difference’s programmes to develop new, and refine existing, national policy positions to shift incentives.
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Thought leadership - Be the organisation’s education policy and political expert.
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Generating income - Use own and team’s expertise and credibility to generate income via speaking engagements and consultancy to support the organisation’s financial sustainability.
Person Specification
Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:
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Deep expertise in education policy, particularly on the topic of lost learning and the various policy and political debates, including areas of controversy, surrounding this policy topic.
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Strategic thinker with a proven track record in identifying policy windows and designing activities that lead to meaningful national policy change.
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Excellent relationship builder, who brings with them their own network of influential stakeholders and has a plan for building new relationships. Adept at navigating tricky situations and explaining complex, sometimes difficult, messages.
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Expert convener with a strong knowledge of the education sector, including which schools, trusts and local authorities are influential and experience in bringing a variety of perspectives together to generate consensus.
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Persuasive and clear writing style for publication, including reports, press, blogs and ghost writing for members of the senior leadership team, often based on consensus positions, and designed to communicate key messages for impact.
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Confidence and credibility in communicating nuanced messages in a contentious landscape, in writing, verbally and in public (e.g. on panels), to raise the profile of The Difference.
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Strong project manager who can design systems and processes to keep self, team and other stakeholders on task and on time. Experience of designing programmes of work and monitoring their effectiveness. Flexible project management style that can adapt to a changing environment. Confidence in managing a variety of stakeholders and supporting them to deliver on time.
Desired – You are more likely to be successful in your application if you have one or more of the following:
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Familiarity with The Difference’s programmatic work, theory and practice.
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Lived experience or insight into the school experiences of marginalised young people (e.g. those with experience of the care system, mental ill health, special educational needs, exclusion, and racism).
We know that some people, especially those from marginalised backgrounds, may hesitate to apply unless they meet every listed requirement. If this role excites you and you believe you could make a strong contribution, we warmly encourage you to apply.
We actively welcome applications from people whose backgrounds are under-represented in the charity sector, including but not limited to: people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the case system, non-graduates and first-in-family graduates.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Location: London (Hybrid).
Salary: £80-£85,000 per annum.
Contract: Permanent.
Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything the charity does.
The NSPCC is the UK’s oldest and largest children’s charity, and today their mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, they are responding every day to the changing world children are growing up in.
This is a pivotal moment for the charity as it establishes an Engagement & Fundraising Directorate to modernise how they connect with supporters and unlock new opportunities for growth. As part of this vital work, they are looking for an exceptional Head of Philanthropy to deliver impact at scale, leading and growing their major donor programme, cultivating high-value relationships that generate transformational income.
What You’ll Do
This strategic role will shape the future of philanthropy at the charity - identifying, engaging and stewarding major and principal gift supporters, personally securing significant contributions and developing compelling philanthropic propositions in collaboration with colleagues across the organisation (in particular, capitalising on those around major organisational priorities such as Childline’s 40th birthday and NSPCC’s excellence in early years programme).
As a key member of the Philanthropy & Partnerships Leadership Team, you will drive ambitious income growth, champion a culture of excellence, and provide inspiring leadership to a talented team, ensuring long‑term, sustainable support for the charity.
Who You Are
This role needs an inspiring leader with a strong record of driving high‑performing teams and securing major six‑ and seven-figure gifts. You’ll bring deep expertise in individual philanthropy, major appeals and capital campaigns, along with proven success shaping effective philanthropy strategies in complex organisations. You’ll have a deep understanding of individual philanthropy, principal gift cultivation, regulation, tax-effective giving and legacies and you’ll have excellent influencing, negotiating and presentation skills. Strong financial acumen and sharp strategic judgement will be essential.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know including how to apply.
Closing date: Monday 9th February, 9am.
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.
Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. This is an incredible opportunity for a supporter experience expert to develop and oversee our approach to supporter experience, supporter care, and fundraising compliance and risk.
The Head of Supporter Experience will lead the early-stage delivery of our supporter experience strategy, ensuring every interaction with the charity is meaningful, consistent and inspiring. This role will oversee supporter care, fundraising compliance, Gift Aid management and directorate risk management, embedding a culture of excellence and supporter-centricity across the organisation.
We’re at the very early stages of embedding a culture of supporter experience and in a period of change – transitioning to a new CRM (Dynamics) and implementing Customer Insights Journeys. We have a major opportunity to improve how we do things as a result of this investment in technology, and this role has a real chance to make their mark on setting the foundations for how we deliver supporter experience.
As a member of the Fundraising and Marketing Management Team, you'll champion the supporter perspective, ensuring that our processes, systems and communications deliver exceptional experiences that deepen loyalty, retention and lifetime value.
You’ll be a strategic and passionate leader who can see the big picture and inspire others to deliver it. You’ll combine a clear vision for exceptional supporter experience with determination and process thinking to make it a reality, ensuring every interaction strengthens our supporters’ connection to the charity. With a collaborative and innovative mindset, you’ll champion insight-led approaches, embedding a culture where supporters are at the heart of everything we do. This is a role for someone who thrives on driving change, influencing at all levels and delivering measurable impact - helping us achieve our mission to bring hope to every one of our patients.
The client requests no contact from agencies or media sales.